Freedom Mobile Outage in Burkeville, British Columbia

Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.

Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

@FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere

I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

@FreedomMobile I can't log into my account right now and can you please help me out with this thanks

@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.

Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.

@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

@freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.

@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.

@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.

@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage

@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM

@FreedomMobile Why has it been over half an hour of me waiting for customer service to pick up? Get your staff up

@AshTreeMeadowD @freedomsupport @FreedomMobile I do not recommend Freedom Mobile to anyone, they are thieves. I ordered a simcard by mail and I tried to activate it on my phone for two days and it did not work so the Costumer service told me to return the simcard and they were going to return my money. They didn’t fix

@freedomsupport @FreedomMobile I do not recommend Freedom Mobile to anyone, they are thieves. I ordered a simcard by mail and I tried to activate it on my phone for two days and it did not work so the Costumer service told me to return the simcard and they were going to return my money. Now they said no able

@FreedomMobile I do not recommend Freedom Mobile to anyone, they are thieves. I ordered a simcard by mail and I tried to activate it on my phone for two days and it did not work so the Costumer service told me to return the simcard and they were going to return my money. They didn’t returned 👎🏻

Hey @FreedomMobile Is there any chance you can stop selling my number to every scammer on the planet? Never seen the likes of this bs. #weallknow Now I know you are soooo cheap. #facts

Hey @FreedomMobile any chance you can stop giving my number out to every scammer on the planet? Now I know you offer such cheap cell service. SMDH at this

@freedomsupport Thought you guys helped out the customers. Guess not. Just lost a customer of 3 years.

@FreedomMobile worst cx service managers i have ever dealt with.. i have been a victim of fraud where 120 mins of outgoing call was made using my no. to dominican republic.. noone is ready to review that. They jst keep offering me a percentage of the amount they charged me

@FreedomMobile freedommobile Managers have no common sense, not sure why they are at the position they are.. i jst want them to prove that the calls were made from my phones IP.. No one ready to do their due delegence.. worst cx service ever experienced

.@FreedomMobile is absolute garbage. Can't believe I switched to this network. Amazing that I have no connection in downtown Niagara Falls and it jumps to roaming all the time. My wife, my daughter, and myself. If anyone is thinking about switching to this company.....don't.