Freedom Mobile Outage Report in Rexdale, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Rexdale, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Rexdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (47%)
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Phone (37%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Rexdale, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, North York, Mississauga and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| North York |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Rexdale, Ontario
Latest outage, problems and issue reports in Rexdale and nearby locations:
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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Miguel
(@MP_baller04) reported
from
Brampton, Ontario
@freedomsupport Can’t make any calls when is the service going to be back up and running
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Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Brian B
(@brianyyz) reported
from
The Junction, Ontario
Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
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Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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ПΣЯM ©
(@njmckenzie) reported
from
Mississauga, Ontario
@freedomsupport experiencing SMS issues in Scarborough. Tried reboots. Sending but not receiving.
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Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Danyelle Cordz
(@Corndiva111) reported
from
Brampton, Ontario
@freedomsupport @JR_Girard Still no change....it’s a basic service that can’t be delivered. I never had this much trouble when I was with Rogers
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Harry
(@hquibs) reported
from
Mississauga, Ontario
@freedomsupport Hey Freedom, I understand you know about the SMS problems but it happens quite often. It seems to happen when I send photos at the same time and then messages fail to send. Get your techs to do a permanent solution pleeeaaaassseee
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Jaded
(@chimozy_charles) reported
from
Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@danielryyc) reported
@FreedomMobile the screenshot was taken after I did a network reset. This the default setting.
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QuaranJean 🥃
(@Whisky_Jean) reported
@FreedomMobile What a garbage ad. For us with un vaxxed kids there’s nothing cutesy about back to school. It’s terrifying.
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Stanley Q Woodvine
(@sqwabb) reported
@NienorGT @FreedomMobile The A7 lite seems like it'd be perfect for field entry. Technically the 7th Gen iPad I have should be ideal but I can no longer re-instal iTunes on my PC & putting files on the iPad is a slow nightmare. It's also very heavy and flighty about connecting to unsecured networks.
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Mind over Matter
(@tryoung) reported
@OccTranspo @freedomsupport The outage seems fairly wide-reaching. Service is out in Barrhaven.
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Stanley Q Woodvine
(@sqwabb) reported
@NienorGT @FreedomMobile You may be correct about Gorilla Glass. My 2017 XCover 4 had Gorilla Glass 5 and in a year of use never suffered so much as a hairline fracture. My LG K61 has scratch-resistant glass topped by tempered protective film and after a year the glass has several hairline fractures.
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𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮
(@NienorGT) reported
@sqwabb @FreedomMobile I understand the file moving issue and the whole iTunes and PC issue, but the A7 Lite is an inferior tablet in every way to the 7th gen iPad. Just look at the the processor which is a Helio P22T while your K61 have a P35 they have about the same performance.
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Alfalfa's poem🙏🏿
(@scottk2392) reported
@freedomsupport I did been talking to you guys since 9 am And after 3 hours you guys tell me u gotta send it to ur higher ups and I gotta deal with the problem for a week😒😒
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Christa Noel
(@Christa_81) reported
@freedomsupport Is there anything wrong with service in Ottawa right now (this afternoon)? Both my mother and I cannot make any outgoing calls and any incoming g calls go directly to our voicemail. Do u know anything about this? Can someone look into it pls? Thank You, Christa
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𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮
(@NienorGT) reported
@sqwabb @FreedomMobile Well, WiFi is much faster than the old USB 2.0 on Lightning and low end USB-C devices. This is why Apple doesn’t care about making the switch to a faster port (except iPad Pro and iPad Air 4). Because of cloud/fast internet, USB sync isn’t a priority anymore witch sucks for you.
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Grant Elio Biggs
(@barrellist) reported
@FreedomMobile - any chance of me ever getting my account credit balance back? It's been a year and a half and everytime I contact customer service they say that they are issuing another check and it never shows up?