Freedom Mobile

Freedom Mobile Outage Report in Rexdale, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Rexdale, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Rexdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Rexdale, Ontario 12/02/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Rexdale, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, North York, Mississauga and Brampton.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Phone
CanadaNorth York Phone
CanadaToronto Total Blackout
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Rexdale, Ontario

Latest outage, problems and issue reports in Rexdale and nearby locations:

  • InevitableStan 007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • feettofeet GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

  • JaymeeTorres Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario

    @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

  • ScarbFestTO TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario

    @FreedomMobile having issues with one of our lines cannot receive incoming calls

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • RichardKCarlson Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario

    @FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!

  • martymcflythedj Marty (@martymcflythedj) reported from Mississauga, Ontario

    It's always disappointing when you're on the phone with @RogersHelps (*611) and they tell you they can't help you and then they suggest something you didn't ask for. Sadly going to @FreedomMobile as they sell the data only option I want for my cousin who's visiting Canada soon.

  • sarahtesscarv sarah tess (@sarahtesscarv) reported from Brampton, Ontario

    @freedomsupport I was never notified when my home networkwas changed to “Freedom” and my texts are no longer sending as iMessages, only texts. Help please!

  • domixiqueee dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • ___richb ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

  • llsebben Laura (@llsebben) reported from Toronto, Ontario

    Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

  • Sab44Fab FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

  • pushkarkumishra Pushkar Mishra (@pushkarkumishra) reported from Mississauga, Ontario

    @freedomsupport Is your app down. Trying since last night with no result.

  • RAPS2467 Steven Sousa (@RAPS2467) reported from Mississauga, Ontario

    @freedomsupport How long till you get this fixed this is getting annoying I am paying for service that's not working.

  • Renoversity Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • _ana__lynn ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanJrandall Jordan Randall (@JordanJrandall) reported

    @FreedomMobile The lag time on getting a security to code to login to my account is a joke!

  • ryd3v ryd3v.eth (@ryd3v) reported

    @freedomsupport your website is broken, devices page doesn’t load it’s just blank. I’ve tried multiple networks and devices, browsers 👀

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “In its initial appeal… the @CompBureau argued that the #Competition Tribunal made two legal errors: it acted outside its jurisdiction by considering the divestiture of @FreedomMobile alongside the original [@Rogers / #Shaw] deal, and it did so without the bureau’s consent.”🤔

  • Kodes Kody @🏡. (@Kodes) reported

    @FreedomMobile We were customers for ~10 years, and they won't forgive a $68.07 mistake that they made silently. Terrible customer support.

  • MegGillisPhotos Meg (@MegGillisPhotos) reported

    @FreedomMobile Why is it such a hassle to do anything on your services! Your phone staff can't spell my name right or do anything with my account and yet I have to go into a store just to be told I need to phone customer service. Stop sending me in circles over simple fixes!

  • Satya_SRT Satya (@Satya_SRT) reported

    @FreedomMobile I don't understand if your customer executives are capable enough to understand the query from the customer. I have asked for a better plan and your executive ended up changing the plan to a higher amount, what kind of service is this? #FreedomMobile

  • realanthonyorm Tony (@realanthonyorm) reported

    @freedomsupport In the middle of Calgary on SAIT campus i'm roaming because your signal is so weak. Pathetic service from a national carrier

  • Rad6Norin Norin Rad (@Rad6Norin) reported

    @freedomsupport Assist? You lazy morons don't do anything of that sort. If it was a phone call asking for help. You guys would hang up the phone or put it on hold forever..

  • bali_gill Bali Gill (@bali_gill) reported

    Freedom Mobile can not figure out my phone @FreedomMobile been on calls for 5 times, 3 store visits and they hang up on me when all I'm trying to do is order a new phone.

  • Enefaaerex1 Enefa-a Erekosima🇨🇦 (@Enefaaerex1) reported

    @freedomsupport @Apple And @Apple asked that I take it back to Freedom Mobile. After exhausting everything I could, I think I will be needing the help of the media and a good lawyer to see this through this.