Freedom Mobile Outage Report in Rexdale, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Rexdale, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Rexdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (68%)
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Phone (16%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Rexdale, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Mississauga, Woodbridge, North York and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Mississauga |
Phone | |
| Woodbridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Rexdale, Ontario
Latest outage, problems and issue reports in Rexdale and nearby locations:
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Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Miguel
(@MP_baller04) reported
from
Brampton, Ontario
@freedomsupport Can’t make any calls when is the service going to be back up and running
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Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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Harry
(@hquibs) reported
from
Mississauga, Ontario
@freedomsupport Hey Freedom, I understand you know about the SMS problems but it happens quite often. It seems to happen when I send photos at the same time and then messages fail to send. Get your techs to do a permanent solution pleeeaaaassseee
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Jaded
(@chimozy_charles) reported
from
Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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Lovey Saini
(@loveys9400) reported
from
Brampton, Ontario
@freedomsupport Internet is not working at all and the customer service people don’t pick the call. It sucks.
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Danyelle Cordz
(@Corndiva111) reported
from
Brampton, Ontario
@freedomsupport @JR_Girard Still no change....it’s a basic service that can’t be delivered. I never had this much trouble when I was with Rogers
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Brian B
(@brianyyz) reported
from
The Junction, Ontario
Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Call Me Scotty
(@andreammscott) reported
from
Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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Bhavya Arora
(@Arora_Bhavya20) reported
@freedomsupport Trying to upgrade my device aince yesterday and all am hearing is different statements from different associates of yours!!! All being contradictory. No one would want such kind of customer service !!
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Steph Lackey
(@stephlackey) reported
@freedomsupport Terrible company. Overcharged on an account so I cancelled it but keep getting billed! Freedom won’t fix their mistake because I can’t remember my pin (months after I cancelled). Multiple phone calls have been made and no progress. Can anyone help resolve this? Service reps won’t
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Yatsina
(@Yatsina) reported
Need a new phone company too! Since @FreedomMobile can't/won't process my payment. Customer service tried and it came right back. It's not my bank so don't ask dumb questions. #help or disconnect my line and let me go. #justsayin
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Bhavya Arora
(@Arora_Bhavya20) reported
What a Terrible Customer Service!! Just wondering that how a company's Employees can be this Untrained and Unprofessional , that they are Misleading there Customers and Providing False Information. @FreedomMobile. What a Shame !!!!
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Juggin 🅱️
(@SecuringBagz) reported
@FreedomMobile u guys r sooo ****. Making mfs buy defective top up cards from shoppers
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C.J Guevara
(@carlos1984kid) reported
@FreedomMobile Tried to pre order since I am up for renewal but even if you get 65 plan with 35 tabs they still want over 1000 upfront t. Sound ridiculous might have to look into new provider after 8 years of being a wind/freedom customer.
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Kassie
(@Kassie_YEG) reported
@FreedomMobile horrible online messenger help HORRIBLE!! How do I STOP the need to verify my account EVERYTIME I want to log into it? I will absolutely change carriers in 29 days if you cant resolve this pain in my ***
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Dalton 🌹
(@dultsboi) reported
@thesaltoverlord @FreedomMobile Must be on the same network as @shaw internet
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🇨🇦Jay🏴
(@jaytheredneck1) reported
@freedomsupport If you’re going to slow me down so much that I can’t even load your app, first what makes you think I can load a web page? And second, what makes you think I feel like paying for that level of service?