Freedom Mobile

Freedom Mobile Outage Report in Rexdale, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Rexdale, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Rexdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Rexdale, Ontario 07/16/2024 09:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (37%)

    Internet (37%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rexdale, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Downsview, Toronto, Brampton, Mississauga, Richmond Hill, Etobicoke and Thornhill.

Loading map, please wait...
City Problem Type Report Time
CanadaDownsview Phone
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Wi-fi
CanadaBrampton Phone
CanadaMississauga Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Rexdale, Ontario

Latest outage, problems and issue reports in Rexdale and nearby locations:

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • DominicaLarkin Dominica Larkin (@DominicaLarkin) reported from Toronto, Ontario

    @FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!

  • EddieTheCyw Eddie (@EddieTheCyw) reported from Brampton, Ontario

    @freedomsupport my iMessage is down, any ideas?

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

  • AmanjotsinghSa3 Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario

    @FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud

  • LeonDies4jays Black Hippy (@LeonDies4jays) reported from Toronto, Ontario

    So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there

  • tallpagee Tai Tang (@tallpagee) reported from Toronto, Ontario

    @freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help

  • EricaEhm Erica Ehm (@EricaEhm) reported from Toronto, Ontario

    @MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

  • EricaEhm Erica Ehm (@EricaEhm) reported from Toronto, Ontario

    Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

  • piowie PiotrW (@piowie) reported from Mississauga, Ontario

    @freedomsupport I'm having problems sending SMS/MMS in the Dundas/427 area of Mississauga. Any information on that?

  • jonrecord Jon Record (@jonrecord) reported from Mississauga, Ontario

    Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?

  • EddieTheCyw Eddie (@EddieTheCyw) reported from Brampton, Ontario

    @FreedomMobile my iMessage is down??? Any ideas?

  • chippy_nonstop chip (@chippy_nonstop) reported from Toronto, Ontario

    . @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE

  • MichCWilliamson Michelle Williamson (@MichCWilliamson) reported from Toronto, Ontario

    @EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕

  • Corndiva111 Danyelle Cordz (@Corndiva111) reported from Brampton, Ontario

    @Rogers Interesting because I left Rogers a year ago cause my cell phone bill was always expensive and not because I went over. This is what I’m paying with @FreedomMobile and I’m not happy with their service

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @freedomsupport $243.00+ for roaming charges that I never got to use!!! Freedom Mobile is A SCAM!

  • omgfaiza ~faiza~ (@omgfaiza) reported

    @freedomsupport worst customer servic ever experienced. a total mess. online support says to go in store, in store says to call. ive been on hold with customer support for 2+ hours only for them to hang up. then chat says go in store and the store is telling me they can’t help

  • Satya_SRT Satya (@Satya_SRT) reported

    @FreedomMobile when I called on your customer care number, they are saying it is not possible to revert back to the previous plan.

  • bvalderrama Bryan Valderrama (@bvalderrama) reported

    on top of that been locked out of the account despite putting in the correct login into. @FreedomMobile you suck.

  • therealjugni jugni (@therealjugni) reported

    @FreedomMobile Does customer service use another measure for time? 5 min hold is nearing 30. The issue again is over billing as out of network, when all calls are within the network. #regularoccurance #

  • PaigeMyka Myka Paige (@PaigeMyka) reported

    @freedomsupport This is what I thought!! You really should have the people that work for you know this too.. They were about to loose a loyal customer telling her that there is no service for her phone here!! She was looking for other cell companies!!! Don't you train your employees??

  • bvalderrama Bryan Valderrama (@bvalderrama) reported

    @AdammO_ @FreedomMobile i'm not, i've been trying to fix my mom's account all day. so dumb

  • PaigeMyka Myka Paige (@PaigeMyka) reported

    @freedomsupport Do you not service Gatineau Quebec? I was a customer a few years ago and you did.. A friend told me you don't! Is that true?

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @freedomsupport I tried that and received a lot of BS. I was better off with Rogers. Same crap, but at least they were compassionate with their customers!

  • ryd3v ryd3v.eth (@ryd3v) reported

    @freedomsupport your website is broken, devices page doesn’t load it’s just blank. I’ve tried multiple networks and devices, browsers 👀