Freedom Mobile Outage Report in Rexdale, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
Problems in the last 24 hours in Rexdale, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Rexdale, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (57%)
- Phone (31%)
- Total Blackout (6%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Rexdale, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Woodbridge, Mississauga, and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 11 days ago |
|
Toronto
|
Internet | 20 days ago |
|
Toronto
|
Internet | 23 days ago |
|
Toronto
|
Internet | 24 days ago |
|
Toronto
|
Phone | 28 days ago |
|
Toronto
|
Internet | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Rexdale, Ontario
Latest outage, problems and issue reports in Rexdale and nearby locations:
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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rin (@OtarineMusic) reported from Toronto, Ontario@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
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Call Me Scotty (@andreammscott) reported from Toronto, Ontario@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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शिवानी 💕 (@sh_vanis) reported from Mississauga, Ontario@FreedomMobile @freedomsupport I am unable to send any regular text messages right now as none of them are going through, is there a problem with your network?
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kat (@katlikethief) reported from Toronto, Ontario@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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ПΣЯM © (@njmckenzie) reported from Toronto, Ontario@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario@FreedomMobile worse customer service ever experienced... your guy joseph told me that no supervisor or loyalty department available right now i should call later ...... but how do i know your schedules.. am i your HR or payroll guy who should know your schedule and wait for hour
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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Jon Record (@jonrecord) reported from Mississauga, OntarioSince @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
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Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario@FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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kat (@katlikethief) reported from Toronto, Ontariohi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, OntarioI'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, OntarioEverybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Esther (@Esther46370627) reported@freedomsupport I need help I have been trying to buy a phone for 5 hrs finally got someone on chat who cannot read English. Your phone line is down I need a human PLEASE I AM BEGGING!!!!!!
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𝘽𝙧𝙮𝙖𝙣 𝙋𝙖𝙨𝙨𝙞𝙛𝙞𝙪𝙢𝙚 (@BryanPassifiume) reportedRidiculous. My wife had bad experience with her previous mobile provider, so I recommended @FreedomMobile. She signed up Friday — number wasn't ported until today, and now they've 'lost' her payment. Waited on hold for 1 hr. for a top up code that didn't work. Ugh.
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Esther (@Esther46370627) reported@freedomsupport Still trying to upgrade my phone and now calling 611 and 1-877-946-3184 will not connect at all. Online chat is useless!!! Do you want business or not? @FreedomMobile @freedomsupport Help would be nice!!!
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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AGA (@fatihce23) reported@freedomsupport I have written to your dm as well no single solution... wastage of time only
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Paquistino (@Paquistino) reported@FreedomMobile Please explain how your $0 down 16GB plan works. I understand the 12 Pro Maxes are on backorder. Your associates in two different locations are saying that they cant guarantee me and my wife the phones when they come in. then why am i paying for it in the plans??
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Larissa (@mzfeatherstone) reported@freedomsupport Yes, thank you. Unfortunately, I was quite dismayed by how disinterested the customer service rep and Supervisor were at actually talking me through any of the available offers. 😔 I can appreciate the level of exhaustion and stress we’re all feeling. I will look elsewhere. Thx!
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AGA (@fatihce23) reported@whoisbrar @FreedomMobile Very sorrowful and unfortunate. As a customer I will fight @FreedomMobile in every platform
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Sergei Goshko (@keeperlink) reported@FreedomMobile Could you please fix security issues in your system. Third time this year someone is trying to hack into my account by changing email on my freedom profile, then requesting pin reset. Your customer support only keep promising that it won't happen again...
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Mrt (@mkelleci) reported@FreedomMobile They don't have the phone in stock so don't switch yet. And that's not the only problem. The waiting lists are just an Excel file kept by the store and not controlled centrally. So you are most likely to get the phone after all the friends and family of the store personnel.