Freedom Mobile Outage in New Westminster, British Columbia

@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.

@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage

@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM

@FreedomMobile Ur support service sucks BIG TIME. Can't seem to fix my problem and getting tired of 2000 questions

@cellist81 @FreedomMobile @Fidomobile None so far. Plus I don’t really call much. Make sure you have wifi calling activated, it’ll help when indoors.

@freedomsupport I've talked to Freedom "loyalty" department and I'm told I'd have to pay the phone tab which makes no sense cause I can't use the phone with your "service"! I use my phone for work and this is really causing stress and anxiety.

@Shawhelp The issue is not with Shaw but your subsidiary @freedomsupport which keeps on billing me and my wife every month for services we don't use!

Service seems to be down in #Vancouver , would be nice to know if its a system outage.@FreedomMobile #freedommobile

@freedomsupport So, the problem was an installed configuration profile from @FreedomMobile, which made any other changes, reset attempts or so useless. You could have told me that, @freedomsupport. CC: @FidoSolutions

@freedomsupport Sounds great. Check my DMs. They’re still trying to figure out why I can only receive incoming calls some of the time...and that’s on network or WiFi calling.

@freedomsupport Don’t need to reach out, just letting you know it’s time to update your app. Slow and buggy. Thank You

@FreedomMobile your app takes forever to open. Let’s fix this please thank you

If anyone using #freedommobile, please disable volte for lower mainland area in order to resolve receiving call issue. It works on 4g wcdma.

@Normanoid75 @FreedomMobile Well since the website is broken I didn't

Great news @FreedomMobile your website is broken and I cannot pre-order the new Google phone without having to talk to a person.

@freedomsupport Ever since your 2 step verification went into play, your app doesn’t seem to be playing nice with it. It should automatically detect that this device has been used to sign in and should ‘remember me’.

@freedomsupport Well just the fact that it doesn’t remember a log in session. The fact that your using webviews for an app rather than using your own API to tie into the service is a bit of laziness on the developers part.

@freedomsupport Expand? It used to be ok. So are you guys experiencing trouble in your connections on tunnels? So right now I have to deal with no service connections, i take the train from richmond to downtown everyday.

Still no network connections at all from marine drive to waterfront stations. Its really getting annoying now. @freedomsupport

@FreedomMobile @freedomsupport I’m constantly stuck on 3G - it occasionally flickers back to LTE for a few seconds and then dies again. In the meantime the network is completely unusable! Is there some kind of outage on the network?

@TransLink A huge inconvenience for technology. I do like the fact I can now get service with @FreedomMobile on transit but all of this work should be done after hours only

@freedomsupport odd... whenever freedom had outage, calls also stopped. But this time only data hahaha

@freedomsupport I was wondering. I was a few streets away and was able to pick it up. But being so far away it didn’t actually work. Until I came here and found it to be a stronger signal.

@freedomsupport Come On #FreedomMobile !! #Ontario #Onpoli #FreedomSupport Very Poor Reception At: Martingrove Road & Hwy 27 Teston Road & Pine Valley, Hwy407 & Hwy410🌍 FreedomYouHave BeenToldTooMany Times. Start Listening👂🏼#CP24

Cellphone update. I no longer have a phone so please don't try phoning or texting me. My provider @FreedomMobile isn't compatible with the loaner I had and replacement phones are too expensive. I will be cancelling my phone service. Wow. It is like the old days again lol

@nowinyow @jadeherr I agree with Ben. Fido sucks. I was a loyal customer to Fido since 2006 until last year when I made the switch to @FreedomMobile. We pay roughly 75% less now that we’re with Freedom. Fido ripped us off way too much toward the end. I don’t recommend Fido to anyone anymore. Ripoff!

@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

@FreedomMobile Freedom...sure. I can't even buy a phone outright from you for the listed price, your sales associates try to add extra "administration" charges on. The last time one of them pulled that shit, I had to get the police involved because my identity was stolen by them!

@freedomsupport Sorry! Im talking out of the topic!! This all about “freedom mobile my account app”. Even in 2019 the app is still outdated!! Everything(customer service, Network, and offers) are super’b except the my account app! Please look into this!! Thank you!!

@freedomsupport Sorry! Im talking out od the topic thing!! Please we need a good freedom mobile my account app! Even in 2019 it still outdated!! Everything(customer service, Network, and offers) is super’b except the my account app! Please look into this!! Thank you!!

No idea why the "pay my bill" button on the @FreedomMobile logs me out without confirming payment was received but it's probably the biggest problem I have with them. Every month.

Freedom Mobile @FreedomMobile worst network upgrade. not working on 4600 Hy.7W. medical building. Cant make calls using @FreedomMobile Nationwide. worst customer service...

Freedom Mobile @FreedomMobile worst network upgrade and worst customer service @FreedomMobile . two bars on my phone at Don Mills and Lawrence