Freedom Mobile Outage in Port Coquitlam, Metro Vancouver Regional District, British Columbia

@freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment

@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.

@freedomsupport Hey there, I want to cancel my services. How can we go about this?

@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.

Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

@FreedomMobile I can't log into my account right now and can you please help me out with this thanks

@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

@freedomsupport Wow I thought my phone was broken

@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.

@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.

@FreedomMobile Ur support service sucks BIG TIME. Can't seem to fix my problem and getting tired of 2000 questions

@cellist81 @FreedomMobile @Fidomobile None so far. Plus I don’t really call much. Make sure you have wifi calling activated, it’ll help when indoors.

@freedomsupport just reporting a really weak signal zone in Maple Ridge - 232st & 124Ave (the entire neighbourhood is iffy and no data inside my house)

@daviest @freedomsupport @Shawhelp My freedom lte ip is showing in Toronto... Thats why I can't watch the game... WTF Freedom????

@FreedomMobile I chose to upgrade my phone and to stay with your service. As a reward I am charged $30 connection fee. I’m so disappointed

@freedomsupport so some feedback. Since Freedom isn't taking part in the bandwidth auction we've already started planning to leave for another network. And it won't be Rogers. Good luck.

@FreedomMobile yall custmer service reps sucks at the bramalea city centre

@freedomsupport what happened to the ability to pay for service through the account system? It's been fine until last month, and now I can't pay *at all* my province is in lockdown so I cant just go pay at the store either

@boltonjer @CRTCeng @FreedomMobile A merger with any of the Big three also benefits Freedom. It'll allow them to offer actual Nationwide coverage. Their customer base is limited because of their regional service. Many people have left Freedom due to poor coverage

I swear every week @FreedomMobile has an issue with their service 🙄

@FreedomMobile is the worst phone company my phones been out since 5:30 can’t send texts and I’m working so I’ve been out 2 hours now I’m absolutely pissed. End of month new carrier 🙌

@freedomsupport Can't send any SMS/Text messages, is your network down?

@FreedomMobile down, just like their reception. #brutal