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Freedom Mobile

Freedom Mobile Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Burnaby, Surrey, Port Coquitlam, Langley, and Maple Ridge.

CityProblem TypeReport Time
Burnaby Total Blackout 13 days ago
Surrey Internet 15 days ago
Surrey Wi-fi 15 days ago
Surrey Wi-fi 18 days ago
Surrey Phone 27 days ago
Port Coquitlam Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • Amu3188
    amu (@Amu3188) reported from Surrey, British Columbia

    @freedomsupport Hey there, I want to cancel my services. How can we go about this?

  • ScienceOfSmut
    Jay Catterson (@ScienceOfSmut) reported from Surrey, British Columbia

    @cellist81 @FreedomMobile @Fidomobile None so far. Plus I don’t really call much. Make sure you have wifi calling activated, it’ll help when indoors.

  • SoahmZ
    Samuel Oh (@SoahmZ) reported from Maple Ridge, British Columbia

    @freedomsupport just reporting a really weak signal zone in Maple Ridge - 232st & 124Ave (the entire neighbourhood is iffy and no data inside my house)

  • danddrost
    Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia

    @FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed

  • SoahmZ
    Samuel Oh (@SoahmZ) reported from Maple Ridge, British Columbia

    @freedomsupport Wow I thought my phone was broken

  • rewp56
    Robert (@rewp56) reported from Surrey, British Columbia

    @FreedomMobile Ur support service sucks BIG TIME. Can't seem to fix my problem and getting tired of 2000 questions

  • vidursh
    V (@vidursh) reported from Burnaby, British Columbia

    Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

  • tracyglennYVR
    Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

  • danddrost
    Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia

    @freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 2Mahnas
    Mahna (@2Mahnas) reported

    @freedomsupport Ah ok, as AT&T wasn't even an option and T-mobile was who I was having issues with. They must have some serious gaps in their coverage in Niagara Falls New York then as I shouldn't have this much trouble with a Samsung 20+ with 5g enabled or turned down to LTE.

  • Kerriayel
    Kaza🇹🇹🇨🇦 (@Kerriayel) reported

    @freedomsupport 1/2 I have questions about why your customer service is so piss poor. 3 days later I still don’t have a simple second line added. 45mins plus on each chat. One agent makes an offer. Transfers me. Next agent says no that’s invalid. Transfers me. Next agent says im sorry, transfers

  • iviruu
    Viru (@iviruu) reported

    @FreedomMobile What’s the point when you don’t even get signal? The worst services

  • ItzzSanya
    ☛Sanya☚ (@ItzzSanya) reported

    I'm sick and tired of @chatrmobile and their #badcustomerservice online and over the phone #ruderepresentatives #ignorant (10 years wasted) my service is always crashing paying $50+ for trash isn't worth it @FreedomMobile or @PublicMobile you think you can do better?

  • gurveer51515676
    gurveer (@gurveer51515676) reported

    @Fidomobile @FidoSolutions You need to work on your voicemail service. It does not say day and time when the message was left. And after saving 3 messages it start saying your voice message storage is full. I used to have @FreedomMobile , they have far better voicemail service.

  • p8r8s
    p8r8s (@p8r8s) reported

    Hi @freedomsupport I’m permanently moving from Canada to UAE (Dubai). And I want to keep my mobile phone number for 2FA etc. I’ve been told your $99 prepaid plan would be an interesting option. If I transferred to it, would my phone work in UAE (or do you have network partners)?

  • QuantaviusSilky
    Quantavius Silky (@QuantaviusSilky) reported

    Your team wasted 4 hours of my time and gave me an offer that didn't exist. Please avoid freedom at all costs. They're barely cheaper than the other guys but the service is much worse. @freedomsupport

  • Kathy1R
    Kathy Rodley (@Kathy1R) reported

    @freedomsupport I usually pay my bill through the app. I have 2 phones I paid the 1st no problem. 2nd won't go though. Payment is not processed. It did this twice.

  • AnthonyLacavera
    Anthony Lacavera (@AnthonyLacavera) reported

    Whether it is @Globalive or another buyer of @FreedomMobile we must ensure the buyer is a well-capitalized pureplay independent with no ties to the Big Three, one that will actually compete so that prices come down in mobile services.

  • kanuk_krazy
    Krazy Kanuk (@kanuk_krazy) reported

    @FreedomMobile .. the worst phone provider ever. Customer service is atrocious. Been with them for 2 years, had the same problem of loosing service over and over. They have not even gave me 1 cent compensation, even with the records showing I called multiple times with issues.