Freedom Mobile Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (17%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Coquitlam, New Westminster, Pitt Meadows and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Coquitlam |
Phone | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Jeremy Reah
(@mjreah) reported
from
Vancouver, British Columbia
@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing
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⌖ Chris a fan of Bad Batch ⌖ 🇨🇦
(@ChrisMcArdle1) reported
from
Vancouver, British Columbia
@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too
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V
(@vidursh) reported
from
Burnaby, British Columbia
Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
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Shaun Mazzocca
(@ShaunMazzocca) reported
from
Vancouver, British Columbia
@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.
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Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile
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Samuel Oh
(@SoahmZ) reported
from
Maple Ridge, British Columbia
@freedomsupport Wow I thought my phone was broken
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Robert
(@rewp56) reported
from
Surrey, British Columbia
@FreedomMobile Ur support service sucks BIG TIME. Can't seem to fix my problem and getting tired of 2000 questions
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@freedomsupport Hey there, I want to cancel my services. How can we go about this?
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Arturo Mendez 🇲🇽🇨🇦
(@arturomendz) reported
from
Vancouver, British Columbia
@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
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Adam Dymitruk 🇨🇦
(@adymitruk) reported
from
Vancouver, British Columbia
@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.
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edward cho
(@edward_cho_66) reported
from
Vancouver, British Columbia
@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
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Josh Rimer (Mr. Gay Canada 2019)
(@JoshRimer) reported
from
Vancouver, British Columbia
@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄
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Brady Patterson
(@bradypatterson) reported
from
Vancouver, British Columbia
@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.
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동진 DAVID 김
(@djddjk) reported
from
Vancouver, British Columbia
@freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment
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Southsider Tom
(@southsidertom) reported
from
Vancouver, British Columbia
@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
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N☆SING☆
(@choddeii) reported
from
Vancouver, British Columbia
@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Keri Keil
(@KeilKeri) reported
@freedomsupport Really! Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.
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Mark Pahulje
(@markpahulje) reported
@freedomsupport When will you have network-level call blocking technology in place to stop spoofing of mobile numbers?
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🇨🇦Matthew Dunn🇨🇦
(@the905guy) reported
@freedomsupport every time i try and switch my SIM to a ESim the website says there is a problem. Server Error or some other random issue. is this something I need to go to a store for?
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YourMaster
(@letsgetout) reported
@FreedomMobile We had an absolutely horrible nightmare experience yesterday at a store we called the centre but no one cares.. with freedom the power is with the store rather than the franchise. After hard credit check and paying our tab and standing for 2 hours we were lied to about price..
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Adriana
(@StinsonAF) reported
@freedomsupport having issues sending MMS. Anything down?
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⛄AndyMcDandy 🇨🇦🎄
(@AndyMcDandyCDN) reported
@freedomsupport No I'm not. Been trying for a week but you guys don't want to help me.
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🇨🇦Matthew Dunn🇨🇦
(@the905guy) reported
@freedomsupport Okay. And then the only other issue I may run into is when I switched I switched to one of these company’s that add you to a business plan kinda weird thing. I don’t know how it works. If I get them to give me the account number I should be able to port back my number I assume
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Belibra
(@Belib16) reported
@freedomsupport is freedom having issues in the edmonton area? I can't seem to text out and neither can other family members using freedom. Calls are still working and internet seems to be working as well.
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Louise
(@sadgirlolo) reported
@FreedomMobile so I’m trying to pay my account and I can’t????? Wtf
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Keri Keil
(@KeilKeri) reported
@freedomsupport Really? Spend 3 hrs trying to get to a bill resolution and agents and supervisors were of no help. Will be porting out to Rogers tomorrow. Customer service sucks.