Freedom Mobile Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Phone (52%)
-
Internet (31%)
-
Total Blackout (11%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Vancouver, Port Moody and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Port Moody |
Total Blackout | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Surrey |
Phone | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
-
Jeremy Reah
(@mjreah) reported
from
Vancouver, British Columbia
@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
-
⌖ Chris a fan of Bad Batch ⌖ 🇨🇦
(@ChrisMcArdle1) reported
from
Vancouver, British Columbia
@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
-
Shaun Mazzocca
(@ShaunMazzocca) reported
from
Vancouver, British Columbia
@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.
-
Josh Rimer (Mr. Gay Canada 2019)
(@JoshRimer) reported
from
Vancouver, British Columbia
@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄
-
Samuel Oh
(@SoahmZ) reported
from
Maple Ridge, British Columbia
@freedomsupport Wow I thought my phone was broken
-
V
(@vidursh) reported
from
Burnaby, British Columbia
Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
-
Arturo Mendez 🇲🇽🇨🇦
(@arturomendz) reported
from
Vancouver, British Columbia
@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
-
Bipolarhitchhiker
(@danddrost) reported
from
Burnaby, British Columbia
@FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed
-
N☆SING☆
(@choddeii) reported
from
Vancouver, British Columbia
@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
-
Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing
-
Adam Dymitruk 🇨🇦
(@adymitruk) reported
from
Vancouver, British Columbia
@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.
-
동진 DAVID 김
(@djddjk) reported
from
Vancouver, British Columbia
@freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment
-
Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too
-
amu
(@Amu3188) reported
from
Surrey, British Columbia
@freedomsupport Hey there, I want to cancel my services. How can we go about this?
-
Southsider Tom
(@southsidertom) reported
from
Vancouver, British Columbia
@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
-
Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
-
Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile
-
Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want
-
Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
-
edward cho
(@edward_cho_66) reported
from
Vancouver, British Columbia
@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Rajan Tyagi
(@rajantyagi16) reported
@FreedomMobile worst customer service experience. Wanted to migrate from prepaid to postpaid. Had a credit check at the store. Asked the customer care representative to migrate. Instead of migrating me to postpaid he transferred me to another prepaid plan.
-
S C
(@shitreen) reported
@freedomsupport hey guys, my friends phone isn’t getting any service for any particular reason. Can you help us out?
-
Jack Chen
(@FrontWaveRunner) reported
@FreedomMobile Ordered my iPhone 12 before Christmas 2020 and it's been 2 months and I have never received it. Been talking to your customer service since January and was told to wait for 7 days every time. It's been many 7 days now and I haven't seen my phone yet. What do you say about it?
-
Danny Hype
(@realdannyhype) reported
@freedomsupport I live in Alliston, ON and since Sunday my cell service has been down. Is there something going on? Someone I should contact about this problem?
-
Linda Duende 🌈❣🍁
(@LindaMacIver) reported
@freedomsupport Not a previous customer, came from private number and gave a fake website. I am trying to report this as dangerous. Where do I "reach out"
-
Isaiah S. Trickey
(@IsaiahTrickey) reported
@freedomsupport Another horrible experience with freedom customer service and managers. I added a new line and phone with tab to my account in Jan. Was promised $20 a month in credits, they were not added to my bill. After numerous calls weeks w/ no followup, still $5 short #SMFH
-
Kassie
(@Kassie_YEG) reported
@freedomsupport you need to switch your name to Freedumb Mobile cause I am watching my husband try to get his new phone working. ABSOLUTE NIGHTMARE!! Will NEVER upgrade on Freedumb Mobile, you can NOT activate your new sim card
-
MK
(@MK_Ultra_X) reported
@freedomsupport You have reached out to me again to give me the exact answer as you did 2 weeks ago: the back office is investigating. You've already admitted that you cannot help me, along with all your representatives. I am sitting without service for 2 weeks now for no reason! Thanks anyway
-
Rajeev Kochhar
(@RajivKochhar) reported
@FreedomMobile Terrible service. Not able to receive calls . Have called technical support over 10 times , no solution. Avoid Freedom...save time. Cheap service.
-
its up to me
(@Deancandoit) reported
@FreedomMobile hi just read your article on blacklisted phones. My phone is blacklisted, but it works on Vodafone here in the UK but doesn’t any other network. EE told me it’s blacklisted. So how can it work on 1 network and no others. Thanks