Freedom Mobile Outage Report in Winston Park, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Winston Park, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Winston Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (63%)
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Phone (20%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Winston Park, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Mississauga, North York and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Mississauga |
||
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| North York |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Winston Park, Ontario
Latest outage, problems and issue reports in Winston Park and nearby locations:
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Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Jon Record
(@jonrecord) reported
from
Mississauga, Ontario
Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
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Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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PiotrW
(@piowie) reported
from
Mississauga, Ontario
@freedomsupport I'm having problems sending SMS/MMS in the Dundas/427 area of Mississauga. Any information on that?
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ПΣЯM ©
(@njmckenzie) reported
from
Mississauga, Ontario
@freedomsupport experiencing SMS issues in Scarborough. Tried reboots. Sending but not receiving.
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Tai Tang
(@tallpagee) reported
from
Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
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Dominica Larkin
(@DominicaLarkin) reported
from
Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@HODLSFMV2 @FreedomMobile They aren't if you have a compatible device. Wi-Fi calling solves the need for a signal booster (as long as you have internet service at home, where signal cannot get inside), voLTE solves the need for your device to fall back to 3G for voice calls. Both don't cost a thing.
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Dan
(@Dan_26__) reported
@FreedomMobile When will freedom network expand to banff?! Come on guys!!
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@MellowCanuck_46 @freedomsupport They cannot guarantee signal inside your home or workplace/office. For that, there is Wi-Fi calling. Also, the number of bars is signal to noise ratio, not the level of service your device shows.
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lightskin baddie 😌
(@shantellefoster) reported
@FreedomMobile has to possibly be the worst phone company in canada. I switched to rogers a month ago and you guys are still charging me. Customer service hung up on me after i asked her to transfer me to someone else ….
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Ramin Bourne
(@raminbourne) reported
@peternowak I needed a second line - was told WiFi calling wasn’t supported for prepaid plans! Asked me to switch to Telus. I switched to @FreedomMobile ! On another note, noticed FM service quality has changed a lot - I may even switch my primary line from Telus to FM!
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Pumpy McPumpface
(@McPumpface) reported
@FreedomMobile Connection fee? Seriously? Aren’t you supposed to buy me a drink before you try and *******?
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Kerehama
(@kerehama91) reported
I love how as I'm on the phone with @FreedomMobile trying to cancel my account, the phone call drops - shortly after the agent tried to get me to stay. For the last 3 years your network hasn't worked (or improved) where I need it most: work & home.
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Ashleigh Addison
(@ashleighaddison) reported
@Fidomobile @CRTCeng we need better options. Our hands are tied. And I find the quality of customer service has gone down as well. Part of why I loved Fido was the customer service. @FreedomMobile I'm looking for options!
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Neil Patel
(@NeilPatelcanada) reported
@FreedomMobile I am not happy with Freedom billing, after one year when I chat with agent asking about buyout, agent charged me $ 20 more monthly still facing network problems in Kitchener
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cassndra
(@_cassndra) reported
@FreedomMobile has the absolute worst customer service!