Freedom Mobile Outage Report in Winston Park, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Winston Park, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Winston Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Winston Park, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, Mississauga, Woodbridge, Markham and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Winston Park, Ontario
Latest outage, problems and issue reports in Winston Park and nearby locations:
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Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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Mike Bates
(@joemayo17) reported
from
Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
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Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver
(@DavidGilbertVO) reported
from
Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
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sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
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Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
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Anand Kanhe
(@AnandKanhe) reported
from
Mississauga, Ontario
@freedomsupport Hi, No mobile signal since morning. Trying to register manually on Freedom network but getting error that could not register.
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ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
The Beaches, Ontario
There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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mandeep sidhu
(@sidhu_aw) reported
@freedomsupport How about give a signal no range here in Brampton from 30 minutes
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Catherine Kelly-Brown
(@cathyincanada) reported
from
Whitby, Ontario
.@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.
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Lulu
(@Lulu25234855) reported
Any1 on freedom mobile that have no service right now? @FreedomMobile
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tito
(@hebero1984) reported
@freedomsupport @AndreArsenault1 I really dislike these trouble shoot answers when most of the time it's your networks and you guys always fail to acknowledge it until too many customers start complaining online , instead of hiding things from customer be honest just like how rogers is buying you guys out
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𝟡𝟡𝟡
(@str4wb3rryacai) reported
@FreedomMobile why would you rather have your long term loyal 10 year cx cancel than retain them by applying a discount to their account? why are new cx getting better promotions/discounts/plans than the loyal old cx? just had supervisor and specialist try to get me to cancel
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Catherine Kelly-Brown
(@cathyincanada) reported
@freedomsupport Do you have access to the long conversation with Support I had today (ended right before tweeting you) or would I need to repeat all of it?
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Idar Nouti
(@IdarNouti) reported
@freedomsupport It's not working. On the old portal, I was able to do that, but now I can't
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Pablo
(@PabloMorcz) reported
I bought a SIM card with @PublicMobile online and it never arrived. Do you recommend @FreedomMobile instead?
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Nicolas RuizTorres
(@nicoruiztorres) reported
@freedomsupport So I checked my account and it shows I have only used 3%. Very confusing. Please help!
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Jax
(@Kojjax) reported
@FreedomMobile Your customer service leaves ALOT to be desired. It's a wonder you have any customers left at all. I will be cancelling this service and going elsewhere.