Rogers Outage in Acton, Ontario

@RogersHelps I’ve been without service since 10:30 this morning. I’ve received emails stating that things are up and running but it’s still not working. This is unacceptable during these hard times when people need internet services for their work from home jobs.

@RogersHelps internet service + cable is down in Ford area Milton. L9E0B1. Help please!!

@Rogers internet service is down in Ford area Milton.

@HalosOfAmber @haydenjack @RogersHelps My web cams went down at 2-2:30 when I woke up at 5:30 the internet was down. At 7 for up to feed my Goldens it was still down. Went to the basement restarted modem and routers. It came back on. I’ve had this happen after it’s been down before. I’m in Guelph.

@RogersHelps sent a DM about a current outage

@Rogers hello, we have been without our Rogers ignite service for 4 (four) weeks. We pay for said service, no delivery, can’t contact, our username does not work. #fixit

@RogersHelps lost HD CBC for leafs hockey in guelph ON. Was ok when it started. Went back and black screen. All other channels ok and yes did restart box. Now watching in non HD. Please check this service.

@RogersHelps There was an issue after speaking with support. Seems to be relatively resolved

@RogersHelps Already talked to your customer service rep who said this isn't possible. You knew we were switching next week. I'm not impressed. Will never refer.

@Rogers @RogersHelps says there is no tech to help fix their mistake this weekend by cancelling my internet. I'm stuck paying till the end of the month for YOUR error. This is unacceptable!

@RogersHelps @Rogers Thanks Rogers for shutting off my internet early despite paying till end of month. Thank goodness we are changing providers next week. Never go with Rogers. Ever. Changing phones and internet. Done.

Not sure if this is @Rogers or @Bell busted box says telecommunications. Corner of Wilson and Macdonell in Guelph, ON #support

@davehalescanada @RogersHelps I still can’t believe you still deal with them....they have got to be the worst of them all...

@Bell_Support Was on hold 54 minutes... they forgot about me. Had to hang up. No callback... not like they didn't have my number! Called again. Another 25 minutes and am paying MORE than I started with. Next call is too @Rogers. Signed a loyal customer of many years.

ANALYSIS: @Rogers @TELUS and @Bell will never listen and the CRTC is weak, so just head to @FreedomMobile and get a LOT more bag for your buck. CRTC ruled that 1 GB/$30 is minimum for Canada. Not good enough.

@RogersHelps in Guelph and service is out yet again. No cable no internet. Middle of the day trying to get work done. #rogersdown

having the same issue @RogersHelps

@RogersHelps Old app never used to show either. Very frustrating

@RogersHelps home phone not working. Tried to reset but everytime Ds flashes, lights up, us flashes, lights up, online flashes, all go dark and whole process repeats on loop. I'd call for help but....

@RogersHelps I contacted TSN helps & they informed me that it is a design flaw. And they are working on it. Should anyone else come across this issue & say something to you. Though it appears to only have the bell options u can scroll down to others as well. Thank you for taking time to help

@RogersHelps your home moving service lost our moving information, now spending over an hour with someone trying to find everything. Nice one!

.@RogersHelps I am very frustrated to be in the phone with customer retention for over an hour and then get cut off!! They put me on hold and then the line hung up. Not happy!!!

@RogersHelps What I find odd, is that a great company that I used to work for, provides such awful service recently, for all the money that you get paid from me.

@RogersHelps Your phone support is atrocious your online support is next to useless and I’m still sitting here wondering why you’re not replying to my DM

@TELUSsupport Hey I did, I'm on the phone with @Rogers and if they can get me set up look out for my PM asking to cancel my order. I'll let you know in about 15 minutes!!!

@Bell_Support @BellMediaPR Bell Canada has the most inconsistent support ever. Every single time I talk to them I am told something different. @RogersHelps if you will cover my cancellation penalty (1 more year....counting the days) you can have me back.

@RogersHelps @Rogers And I agree your network is being overloaded, been going on for years. You want our money, and you’re not living up to your half of the contract, providing the service.

@RogersHelps @Rogers Phone was rebooted. You have serious network issues in this area and I’m getting fed up with it. Furthermore to have a tech tell me moments ago that these numbers are normal is absolutely ridiculous. Interaction # I1516423117

@Rogers What it’s saying so I have to hang up now Im here with zero help expensive internet that doesn’t do what i need it to and a horrible customer support that can’t even help me

@Rogers Why does my Modem shut off randomly through my day. It starts right back up after and completely messes whatever I’m doing online up. I pay way way way too much money to put up with this. Then I call your support line and the voice opperator is so glitchy I can’t even understand