Rogers Outage Report in Alton, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Rogers
Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Alton, Ontario
The most recent Rogers outage reports came from the following cities: Orangeville, Caledon and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Orangeville |
TV | |
| Caledon |
Wi-fi | |
| Orangeville |
TV | |
| Orangeville |
Wi-fi | |
| Orangeville |
TV | |
| Cheltenham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Alton, Ontario
Latest outage, problems and issue reports in Alton and nearby locations:
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rayissa palmer
(@rayissap) reported
from
Caledon East, Ontario
@ZaneKaneOnAir @Rogers Our Rogers internet and cell phone service has been down since 9:50 am due to a broken line on King Rd. Still out. Had to leave the house to go to work. Still down. No 911, no phone. In Terra Cotta. L7C1R6. Was supposed to be up at 6 pm. No updates. Help!!
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rayissa palmer
(@rayissap) reported
from
Caledon East, Ontario
@RogersHelps Your Rogers worker was on our street, climbed up a pole, did something to the wire, and the wire is now hanging about 10 feet off the road. Pls advise - how do we report this. Technical support is 45-60 min wait on the phone.
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Arturo J Alvarez G 🇻🇪🇨🇦
(@Arturo_JAlvarez) reported
from
Caledon East, Ontario
@Rogers we still have problems with WiFi in my area For the absurd amount of money we pay for service these disruptions should never happens. Do you think one day credit will suffice for all the problems this is causing? Get your act together and fix this #rogersoutage still on!!
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A. Dish
(@andrewjdisher) reported
from
Orangeville, Ontario
We keep on losing @RogersHelps during working hours at home. Not helpful. @Bell doesn’t service our area. Maybe Starkink through @SpaceX is the way to go…
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𝙹𝚊𝚜𝚘𝚗 𝙼𝚒𝚕𝚎𝚜
(@PhotoMediaGuy) reported
from
Orangeville, Ontario
Hey @RogersHelps any idea why we are down again (almost daily occurrence) at Parkview and Lawrence in Orangeville? L9W4H7 Can we please stop these mid-day outages?
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John Cox
(@Bweiser30) reported
from
Caledon East, Ontario
@RogersHelps @Rogers once again just horrible #CustomerService & #CustomerExperience when dealing with Rogers. Can’t call them....no numbers posted anymore.
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𝙹𝚊𝚜𝚘𝚗 𝙼𝚒𝚕𝚎𝚜
(@PhotoMediaGuy) reported
from
Orangeville, Ontario
@RogersHelps I have replied to your reply. I’m down again.
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Jdklaw4
(@crazyjdk5) reported
from
Caledon East, Ontario
@RogersHelps This was not intermittent service interruption. We had total disruption of service the entire day. Get your messaging correct abd say it as it is.
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JIMMY.G
(@JimmyG2323) reported
from
Caledon East, Ontario
@Bell I have called 10 times and the filipinos in Philippines are no help at all and really don’t understand much about bell Canada and there services…I’ve had bell express vu and internet and phone for 25 #sad Maybe time to go to @rogers #bell #Fails
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Daniel Weeren
(@DWeeren) reported
from
Caledon East, Ontario
@RogersHelps No phone service in Caledon. 🤌🏻
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Cobyisme
(@CobyBudgell) reported
from
Erin, Ontario
@RogersHelps please give me a timeline for service restoration. Postal code N0B 1T0. I am assuming it will be up and running for the next Leafs game. That is Saturday BTW.
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Chris Goulard
(@gadgetwizguy) reported
from
Orangeville, Ontario
@startca when I call because the neighbourhood Internet keeps going up and down all afternoon, so a @Rogers issue AGAIN, do NOT tell me to reset my modem just put the damn ticket in. Whole area keeps going down. Just DO IT!!!
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Jdklaw4
(@crazyjdk5) reported
from
Caledon East, Ontario
@RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...
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JatinderSinghCheema
(@JatinderSinghC) reported
from
Caledon East, Ontario
@RogersHelps Do customers get compensated for what they lost in business just because of your stupid network ??
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𝐒𝐂 | 𝐒𝐓𝐗𝐋𝐄 𝐆𝐑𝐀𝐌
(@StxleGram) reported
from
Caledon East, Ontario
@RogersHelps your internet connection is so glitchy in my area 😡 with people working from home these days you should really get your s*it together!! My neighbours and I have called to report problems many times with no resolution. I’ll be switching to another service provider.
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Takin' Putin to the Ram Ranch
(@micktbarnard) reported
from
Caledon East, Ontario
@BauxiteBeard @mokirokio @RogersHelps You should probably read your contract with Rogers. There is a paragraph in there about their liability for outages being limited to pro-rated refunds, if it's even that generous. Yes it sucks but that is the contract you signed
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rayissa palmer
(@rayissap) reported
from
Caledon East, Ontario
@RogersHelps Our Rogers line got knocked down by a tree yesterday, that runs to our house. I cannot get thru via phone nor with Anna. I just want someone to add us to their list to get it fixed. It’s also a hazard lying low across the road. Pls advise.
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A. Dish
(@andrewjdisher) reported
from
Mono, Ontario
@RogersHelps looks like we have another day of exceptional service. #sarcasm Not internet at home again. Hard to work from home when this happens ..
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Jasdeep Notay
(@jasdeep_notay) reported
from
Caledon East, Ontario
So done with @RogersHelps .. reduce your ****** departments so one person can actually help clients. 6 call transfers and counting… #Pathetic #Frustrated
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A. Dish
(@andrewjdisher) reported
from
Orangeville, Ontario
So @Bell doesn’t bring internet to our neighbourhood.. just @RogersHelps .. but we’re done losing service during work hours.. Maybe @starlink is the way to go..
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Buick
(@pdbuick) reported
from
Moncton, New Brunswick/Nouveau-Brunswick
@RogersHelps DNS is broken again. I can't resolve some sites using the Rogers servers, but if I force a different DNS server in nslookup, it resolves just fine. Usually, they end up scheduling a reboot I believe.
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DHM
(@dhm1955) reported
Important to note that consumers should not bundle their internet service with @Rogers or any internet provider because you’ll be without all contact resources if the provider goes down.
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Yogi
(@TheBrandStrat) reported
@RogersHelps How does this help @Rogershelps? My sincere apologies for the delay in replying to your message. As an offline team we answer all messages sequentially so response time can vary depending on the volume of messages we get and from time to time there is a bit of a longer delay
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Dr. Mantis Toboggan-Romijn-Stamos-O'Connell M.D
(@BobRose97) reported
@RogersHelps WHEN WILL SERVICE BE FULLY RESTORED?
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J.-F. Claude
(@JFClaudeMSM) reported
@janetmayhew @Rogers Good luck navigating the Seven Circles of Customer Retention Hell.
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Jonavin
(@Jonavin) reported
@Rogers @RogersHelps when do you start issuing those outage credits. Just received an ebill today and not a single penny credited. Also my home internet is still inconsistent since the outage despite the modem replacement.
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VenLove
(@VenLove_) reported
@RogersHelps @Fidomobile FYI although you said you are proactively crediting customers for the outage at a value of 3 days, my recent bill is not reflecting this. Am I surprised? No. Do I have to call in and waste over an hour on hold now? Yes. Another Fail? It never ends.
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LDH
(@Dawn_One) reported
@MikeJToronto @Rogers How do we „leave“ Rogers when my @TekSavvyNetwork is using their lines? Would switching to Bell lines be the solution?
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Nuzzy
(@Nuzzy99490846) reported
@airtransat @twieditz @Rogers There is no option for my problem on your messenger. All I need is my title to be changed to miss which is your error on the website. My ticket states Mrs and my baggage and seat says Mr. Its so frustrating how you treat your customers. And the error is not rocket science to fix.
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Ramandeep Singh
(@raman12312) reported
@Rogers @RogersBiz @theJagmeetSingh 1- questions: Why your customer agents kept on telling me that I am being scammed by a Rogers's representative? Why your agents cannot show me a 3 years contract that I signed, and instead telling me that Rogers does it's contract verbally?