Rogers Outage in Bowen Island, Metro Vancouver Regional District, British Columbia

“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

@gmbutts @Rogers I did that once, years ago. Never again.

@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

@Rogers hey still no service in bc get your **** together Rogers

@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

Any ETA on service restoration @RogersHelps ?

@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

@mellymel__x @Rogers They won't do anything but say contact us, and say oh yes there's an outage in your area there working on it. It's affecting 1000s of customers across southern ontario. They don't update any social media platform to let customers know whats going on.

@timandfriends @Rogers Soon to be an NFT. Never to be seen again.

u guys literally cannot do anything right @Rogers genuinely the world's worst isp who tf makes a modem that resets itself

@Rogers @Chinatown_SC @Rogers I have called Rogers all week my wifi and tv keeps going down. All they do is transfer me over and over and I’m on the phone for hours. No one helps me no one answers the phone. All I want is my wifi to work and they don’t want to send anyone out. Rogers sucks

@A_Kozovski @Rogers I am/was a 24 yr customer. 3 mths daily connectivity issues and they don't want to credit me for that time, only $234 worth b/c their system doesn't show all the issues we experienced. That's a problem. Also 'live' sports feeds are a full minute behind Bell @RogersHelps no one

@Rogers You guys are killing me with high bills and when i call in to get help the customer service is horrendous. Im stuck in a circle why treat your customers so bad?

@spitfyre1980 @RogersHelps I'm am/was a 24 yr customer. You should know Rogers feed is a full minute or more behind the Bell feed. We've seen plays mentioned on Twitter before seeing them on our TV! @RogersHelps no one!

@RogersHelps is there an outage in Riverside South?

@rogers you guys are **** and terrible

@RogersHelps What's the situation in Scarborough? There's an outage in M1E area since this morning! Any update when we can expect the service back?