Rogers outages and service status in West End, British Columbia

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West End, British Columbia

The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, Richmond, North Vancouver, Bowen Island, and New Westminster.

City	Problem Type	Report Time
Burnaby	Internet	3 hours ago
Vancouver	Wi-fi	3 hours ago
Vancouver	Internet	12 hours ago
Richmond	E-mail	21 hours ago
Vancouver	E-mail	1 day ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

• 
  Sheila Morissette (@sheilamoris) reported 26 seconds ago from Vancouver, British Columbia

  @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

• 
  JESSICA💋 (@keeponsmilingu) reported 6 minutes ago from Vancouver, British Columbia

  @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

• 
  Marshall Mills (@MarshallsMills) reported 13 minutes ago from Vancouver, British Columbia

  @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

• 
  kelly (@kellymanloves) reported 14 minutes ago from Vancouver, British Columbia

  @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

• 
  #IndianStatus531 (@BlueCedarAngel) reported 16 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  Shan Cajucom (@123shinshan) reported 18 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  #IndianStatus531 (@BlueCedarAngel) reported 24 minutes ago from Burnaby, British Columbia

  @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

• 
  Patty Friesen (@FriesenPatty) reported 26 minutes ago from Richmond, British Columbia

  @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

• 
  CC (@golfercruz) reported 26 minutes ago from Richmond, British Columbia

  @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

• 
  Kiefer Abram (@kikithekrakra99) reported 27 minutes ago from Burnaby, British Columbia

  @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

• 
  Sheila Morissette (@sheilamoris) reported 30 minutes ago from Vancouver, British Columbia

  @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

• 
  Bryan Cogan (@StampieRuns) reported 37 minutes ago from Burnaby, British Columbia

  @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

• 
  Jua (@juadog) reported 43 minutes ago from Vancouver, British Columbia

  @gmbutts @Rogers I did that once, years ago. Never again.

• 
  Morgane Oger (@MorganeOgerBC) reported 43 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

• 
  Ameer Z. (@1RovingNomad) reported 44 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  Matt Evans (@Thatmattevans) reported 50 minutes ago from West End, British Columbia

  @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

• 
  CodeRed333 (@3Code3Red3) reported 56 minutes ago from Burnaby, British Columbia

  @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

• 
  Jeanne (@Meanchef) reported 57 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  Trevor (@EastvanTrev) reported 57 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  Matt Evans (@Thatmattevans) reported 59 minutes ago from West End, British Columbia

  @Rogers hey still no service in bc get your **** together Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SamyB (@SamyB1372) reported 9 minutes ago

  @Rogers customer service SUCKS! For over 2 months I have tried to get my billing corrected with zero success.

• 
  Michael DelPiero (@MikeDelpieroX) reported 10 minutes ago

  Hi @Grok, Did a Rogers technician, Keith White, die after falling from a ladder while replacing an aerial cable at a customer's home. Did a federal safety officer later find that @Rogers had failed to implement and monitor its preventive-maintenance program for workplace hazards?

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 11 minutes ago

  On hold again with @Rogers as the issue is still not resolved. 18 minutes so far.

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 15 minutes ago

  My @RogersHelps @Rogers wifi being down almost every week and them not doing anything about it and me still paying full bills when I can’t even work from home anymore and I’m already maxing my mobile data because I’m just working from home via hotspot now is infuriating.

• 
  Clint (@clintculture) reported 21 minutes ago

  @Rogers is refusing to help clear up fraudulent accounts it created by misusing my private info. #RogersFraud

• 
  nacef karim (@nacef_karim) reported 21 minutes ago

  Waited 2hours 08 minutes to get help from @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!

• 
  Cristina Aiello (@caiello2) reported 22 minutes ago

  @RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.

• 
  @HolyDegenerate (@RandySaretzky) reported 23 minutes ago

  @RogersHelps Left you a message in the inbox. Silence. Typical. Two nights calling in the middle of the night because you forgot to take my ex-wife off the bill. Two hours on hold. Guy finally picks up with kids screaming and dogs barking in the background, then hangs up. Now I’m locked out of my own account. You can post about spam algorithms at 1am. You can’t answer a paying customer. Cut all ties. Chase the bill yourselves. Good luck.

• 
  Zulissima (@ZulmaJ) reported 25 minutes ago

  @Rogers so terrible that I have been on hold for the last 3 days for over an hour each time and still not able to speak to someone. 😖

• 
  Claudio Rocchi (@ClaudioRocchi1) reported 25 minutes ago

  @Rogers I have been trying to call customer service all day. Get same message we are to busy call again later. I would expect better from a company like yours.