Rogers outages and service status in West End, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 5 outage signals in the last 24 hours around West End, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 30, 4:24 PM EDT.
- Internet (66%)
- Wi-fi (12%)
- TV (8%)
- Total Blackout (7%)
- Phone (7%)
- E-mail (1%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in West End, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at Rogers
Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West End, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Bowen Island, Richmond, Burnaby, North Vancouver, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 1 hour ago |
|
Vancouver
|
Internet | 3 hours ago |
|
Vancouver
|
Internet | 3 hours ago |
|
Vancouver
|
Wi-fi | 6 hours ago |
|
Bowen Island
|
TV | 22 hours ago |
|
Vancouver
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
18 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaI pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Joel Preszcator (@jpresz) reported from Vancouver, British Columbia@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
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Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Frankie Bitcoins (@FrankiegotFit) reportedWhy does your customer service suck so much? @Rogers
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John Tucci (@john_tucci) reported@RogersHelps How can I? Most of the time you go through the verification and then it says that they are too busy and hangs up. I had to call the sales department and get her to put me through. After support answered, he wasn’t helpful at all. I asked to pass me on to the cancellations.
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Kyle 🤌 (@Regen_Kyle) reportedDaily reminder that @Rogers is a garbage corporation.
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nodnarB (@DarthBC) reported@Rogers Your door to door sales people literally ignored the sign posted on my front door. “No peddlers, Agents or Solictors” so now I never want your services. Blame that pushy sales person.
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Clino (@_clino_) reported@RogersHelps I just waited it out but it cost me my weekend league games. Tech support was too slow
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sandeep kumar ch (@sandeepkumar_ch) reported@RogersHelps I've already raised a billing dispute and spoken with customer support. It feels like no effort is being made to review the actual invoice details, and I'm simply being told that the bill is correct. I'm looking for a proper review of the calculations and a clear explanation.
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Orange Cone (@CanadianPylon) reported@TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps This is how stupid AI is . Turn this BOT off an actual person should know that after 7 hours and 4 chat connections we’ve done that about 30 times….
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Zeall S. Mehhta (@zeal_mehta) reported@RogersHelps Your tech team is not able to even solve it they have been here multiple times. Is there anyone who can help?
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Shawna R (@shawna_r80) reported@RogersHelps Yup, already given up. Moving a few spots forward in 20 minutes means one loooooong wait to speak to tech support. PSA for future Rogers customers - don’t say you weren’t warned. Your customer service is an absolute joke. Be embarrassed.