Rogers outages and service status in West End, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around West End, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 19, 2:51 AM EDT.
- Internet (73%)
- Wi-fi (9%)
- Total Blackout (5%)
- Phone (5%)
- E-mail (4%)
- TV (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in West End, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Rogers
Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West End, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 14 hours ago |
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Vancouver
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Internet | 23 hours ago |
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Vancouver
|
Internet | 2 days ago |
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Vancouver
|
Internet | 2 days ago |
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Vancouver
|
2 days ago | |
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Vancouver
|
Internet | 2 days ago |
Nearby cities with recent reports
19 recent signals
Community Discussion
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Rogers Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jey (@Slxmjimmy69) reported@Rogers hi, I’m still having service issues in meadowvale area basically right off the 401 in Mississauga, I have an iPhone 17 pro max which is dying in the span of 6 hours because my phone is constantly searching for service and data outside, I’m literally sitting outside.
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Cam McMillan (@cammy_mac) reported@RogersHelps @HandlerLoveryes Hey @RogersHelps can I just plant my tweet for next year that you start working on this now, so we don’t have the same issue for 3 years in a row?
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J.C. (@jcgamache2001) reported@RogersHelps 1hr 40min, this is not normal. Terrible customer service.
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Ranjeet Ghumman (@ranjeetghumman7) reported@Rogers can you refund my 1490$ ? Why are you exploiting your customers? Cant you hire just employees for smoother customer experience? I called you so many times to get the refund and you guys never pick up😡😡
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Ähren Gorgés 🇨🇦 (@Gorgeou5Gorges) reported@BlueJays JFC. This team's ****. @MarkShapiro @rogers FFS just fire John Schneider already. He's clearly lost the room, can't manage a lineup, and obv has no idea how to fix it. This team won last season despite his piss poor management. It's past time. #FIRESCHNEIDER #BLUEJAYS50
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6ixBaddie (@CumGuzzlinPussy) reported@RogersHelps I have done everything you’re suggesting already received unfavourable results. My next steps will be to reach out to Tony Staffieri and every Executive member to alert them of the extremely poor customer experience and frustration. Live chat transcripts will be published as well
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JQP (@JohnQPublic100) reported@Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?
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Ranjeet Ghumman (@ranjeetghumman7) reportedRogers has the worst customer service in canada, they charged me 1490$ for iphone air which I already returned four days before the deadline. Still they charged me after 1 month, i am completely exhausted calling them yesterday i called me 19 times nobody responded. @Rogers
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Dragon Was Slayed (@522IntoOvertime) reported@patersonjeff @JayJanower @Rogers Another example of why quasi monopolies are so bad for consumers... there's no accountability for ****** customer service, because there's no real alternative (try getting through to a human at Telus 🙄)
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Jay (@TheHeartPlumber) reported@patersonjeff @JayJanower @Rogers I’m very sorry, Jeff. Your post didn’t specify. It took me months to find someone within Rogers to help me cancel my Mom’s Rogers account after she passed. It was terribly frustrating. To boot, they wanted to charge me $1200 for the balance remaining for her iPhone. #F-Rogers