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Rogers outages and service status in West End, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 5 outage signals in the last 24 hours around West End, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 22, 9:30 AM EDT.
  • 59% Internet (59%)
  • 16% Wi-fi (16%)
  • 13% TV (13%)
  • 5% Total Blackout (5%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Rogers

Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West End, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

CityProblem TypeReport Time
Vancouver E-mail 4 hours ago
Vancouver Internet 12 hours ago
Vancouver Internet 14 hours ago
Vancouver TV 16 hours ago
Vancouver Wi-fi 17 hours ago
Vancouver Internet 2 days ago

Nearby cities with recent reports

Vancouver

26 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • RiazMeghji
    Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • elanashepert
    Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • laurapott
    Laura (@laurapott) reported

    @RogersHelps @uncut_jurist Your outage page you keep linking is ALSO not working. Please stop directing people there and to customer service - both don’t work.

  • buzz_because
    Dog Mom 🇨🇦☘️ (@buzz_because) reported

    @RogersHelps Nope. On hold for over 1 ½ hrs and I had to hang up because the battery on my phone was dying. Not ready to try it again. I just wanna know why my emails are so late incoming. I get emails that were sent to me at nine in the morning & I get them at 9 o’clock at night. NOT OK

  • WhoCntrl
    iVu (@WhoCntrl) reported

    @RogersHelps I will go today again, but if they don’t solve, what should I do next you cannot leave the customer like that. What more a customer can do than visiting themselves with identification. Whatever it is, it is ridiculous and I hope @CRTCeng will take some action on it. Report filed

  • MalaMoragain13
    Mala Moragain 🇺🇸🇨🇦 (@MalaMoragain13) reported

    While I did win my case against @rogers regarding the 18 phones illegally copied and sold to INMATES, it was NEVER properly investigated. In fact, @TPSOperations threatened to charge ME after refusing to take my report. And @Rogers never submit the case to police as directed.

  • s_hughes815
    s_hughes815 (@s_hughes815) reported

    @RogersHelps after your Cyberpolygon exercise participation service outage in 2022 (we know the truth), it is best for Canadians to have internet & phone through different carriers.

  • leswilliams2
    Les Williams (@leswilliams2) reported

    @RogersHelps I’ve been here a month & had no problem until less than a week ago.

  • ass_sarcasm
    *** {agentic simple sarcasm} (@ass_sarcasm) reported

    Isn’t Hotspot part of the service that @rogers provides?

  • mckaytoronto
    David (@mckaytoronto) reported

    WTF???? @Sportsnet @Rogers I have FIVE Sportsnet channels and not ONE HAS THE #NBA PLAYOFFS! - Four with the same playoff hockey game!

  • Repenix
    Repenix (@Repenix) reported

    @RogersHelps @Wtimbers It's even parts of ottawa that says the internet is online. South Keys area is offline despite your own outage map saying otherwise.

  • napruneat
    💖✨Wendy✨💖 (@napruneat) reported

    @toddtalbot07 @Sportsnet @Rogers Yes, I am having the same issue, with my Rogers 😠