Rogers outages and service status in West End, British Columbia

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West End, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Bowen Island, Richmond, and New Westminster.

City	Problem Type	Report Time
Vancouver	TV	13 hours ago
Vancouver	Internet	18 hours ago
North Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

• 
  AM (@_TPE_TW_) reported 6 minutes ago from Burnaby, British Columbia

  I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

• 
  CodeRed333 (@3Code3Red3) reported 13 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Ameer Z. (@1RovingNomad) reported 15 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  Jess (@jessicayhkim) reported 23 minutes ago from Vancouver, British Columbia

  @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

• 
  Bryan Cogan (@StampieRuns) reported 27 minutes ago from Burnaby, British Columbia

  @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

• 
  Kevin (@604kev) reported 30 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  Matt Evans (@Thatmattevans) reported 33 minutes ago from West End, British Columbia

  @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

• 
  Sheila Morissette (@sheilamoris) reported 35 minutes ago from Vancouver, British Columbia

  @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

• 
  Jason Michael (@JayGarfs) reported 35 minutes ago from Richmond, British Columbia

  @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

• 
  Jua (@juadog) reported 37 minutes ago from Vancouver, British Columbia

  @gmbutts @Rogers I did that once, years ago. Never again.

• 
  Tom Alexander (@_TJAlexander) reported 41 minutes ago from Vancouver, British Columbia

  Any ETA on service restoration @RogersHelps ?

• 
  Eric Machado (@heyericm) reported 41 minutes ago from Vancouver, British Columbia

  @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

• 
  Jeanne (@Meanchef) reported 41 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

• 
  Elana Shepert 🇺🇦 (@elanashepert) reported 49 minutes ago from Vancouver, British Columbia

  @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

• 
  JD (@CoachDhillon) reported 52 minutes ago from Richmond, British Columbia

  My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

• 
  Joshua Coghlan - IG 》 (@JCog88) reported 53 minutes ago from Vancouver, British Columbia

  @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

• 
  Marian S. (@MarianRLS1985) reported 55 minutes ago from Vancouver, British Columbia

  @RogersHelps services are down again. 😑

• 
  Patrick Pemberton (@P2_602FM) reported 56 minutes ago from New Westminster, British Columbia

  @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

• 
  Eva Pang (@oneweedram) reported 58 minutes ago from Vancouver, British Columbia

  Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

• 
  Jessy (@CoachDhillon) reported 60 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manan Sood (@Manansood20) reported 10 minutes ago

  @Rogers Is this really how you treat your customers? I don’t want to spend another hour waiting to explain the same issue again. Please review my account, remove this disputed charge as promised, and confirm that my account will not be suspended because of it.

• 
  Sheila🇨🇦C (@SheilaC17730851) reported 11 minutes ago

  @RogersHelps @sabumnim263328 And wait for two hours? Your customer service is deplorable

• 
  bravobravofknbravo (@BenDoesBravo) reported 13 minutes ago

  WTF is going on with @Rogers - Trying to speak to someone for 6 weeks now - even if u call right when they open it says “higher than normal call volume then you wait a half hour and it hangs up. I’m paying hundreds every month to these losers and they can’t answer a phone.

• 
  B Dub (@TheBigBDub) reported 16 minutes ago

  @Lidsville @Rogers 🚨 PSA:March 2026, Telus, Roger’s, and Freedom all had data leaks. As a result, bad actors are calling clients as if from a major provider and HAVE enough client details to make people believe it’s a legit call. Nobody in Canada should be providing anything on a cold call now. 🚨

• 
  Rina Alexis ♏♋♏ (@Rinah75) reported 16 minutes ago

  @Rogers Your customer service is DEPOLRABLE keeping customers on hold for an hour and a half because of your billing errors is UNACCEPTABLE. Pls have someone contact me immediately!

• 
  Sarah Thomson 🇨🇦 (@FernwoodGirl) reported 17 minutes ago

  @RogersHelps I am a Shaw customer in BC and the inbox won’t recieve. I was able to send but not always.

• 
  Laela Mirelle (@djlaela) reported 17 minutes ago

  @RogersHelps Payment arrangement..also your network is ridiculously slow. Every single day there are periods throughout where I can’t even send an email. What are we paying for exactly when you charge over $100/month for data that lags and constantly freezes?

• 
  Danendra (@Neno101124) reported 18 minutes ago

  @Rogers Your service is like ****

• 
  Yvonne Dean ☕🌈 (@Frazzling) reported 20 minutes ago

  @RogersHelps I'm two hours north of Calgary. I'm affected by the same outage as Calgary?

• 
  Steph's Coping Strategies (@Strigah_steph) reported 20 minutes ago

  @Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil