Rogers outages and service status in West End, British Columbia

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Rogers generated 2 outage signals in the last 24 hours around West End, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 23, 10:32 PM EDT.

Internet (64%)
Wi-fi (17%)
TV (7%)
E-mail (5%)
Phone (5%)
Total Blackout (1%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	West End	Baseline
Apr 23, 10:00 AM EDT	0	0	0
Apr 23, 10:20 AM EDT	0	0	0
Apr 23, 10:40 AM EDT	0	0	0
Apr 23, 11:00 AM EDT	0	0	0
Apr 23, 11:20 AM EDT	0	0	0
Apr 23, 11:40 AM EDT	0	0	0
Apr 23, 12:00 PM EDT	0	0	0
Apr 23, 12:20 PM EDT	0	0	0
Apr 23, 12:40 PM EDT	0	0	0
Apr 23, 1:00 PM EDT	0	0	0
Apr 23, 1:20 PM EDT	0	0	0
Apr 23, 1:40 PM EDT	0	0	0
Apr 23, 2:00 PM EDT	0	0	0
Apr 23, 2:20 PM EDT	0	0	0
Apr 23, 2:40 PM EDT	0	0	0
Apr 23, 3:00 PM EDT	0	0	0
Apr 23, 3:20 PM EDT	0	0	0
Apr 23, 3:40 PM EDT	0	0	0
Apr 23, 4:00 PM EDT	0	0	0
Apr 23, 4:20 PM EDT	0	0	0
Apr 23, 4:40 PM EDT	0	0	0
Apr 23, 5:00 PM EDT	0	0	0
Apr 23, 5:20 PM EDT	0	0	0
Apr 23, 5:40 PM EDT	0	0	0
Apr 23, 6:00 PM EDT	0	0	0
Apr 23, 6:20 PM EDT	0	0	0
Apr 23, 6:40 PM EDT	0	0	0
Apr 23, 7:00 PM EDT	0	0	0
Apr 23, 7:20 PM EDT	0	0	0
Apr 23, 7:40 PM EDT	0	0	0
Apr 23, 8:00 PM EDT	0	0	0
Apr 23, 8:20 PM EDT	0	0	0
Apr 23, 8:40 PM EDT	0	0	0
Apr 23, 9:00 PM EDT	0	0	0
Apr 23, 9:20 PM EDT	0	0	0
Apr 23, 9:40 PM EDT	0	0	0
Apr 23, 10:00 PM EDT	0	0	0
Apr 23, 10:20 PM EDT	0	0	0
Apr 23, 10:40 PM EDT	0	0	0
Apr 23, 11:00 PM EDT	0	0	0
Apr 23, 11:20 PM EDT	0	0	0
Apr 23, 11:40 PM EDT	0	0	0
Apr 24, 12:00 AM EDT	0	0	0
Apr 24, 12:20 AM EDT	0	0	0
Apr 24, 12:40 AM EDT	0	0	0
Apr 24, 1:00 AM EDT	0	0	0
Apr 24, 1:20 AM EDT	0	0	0
Apr 24, 1:40 AM EDT	0	0	0
Apr 24, 2:00 AM EDT	0	0	0
Apr 24, 2:20 AM EDT	0	0	0
Apr 24, 2:40 AM EDT	0	0	0
Apr 24, 3:00 AM EDT	0	0	0
Apr 24, 3:20 AM EDT	0	0	0
Apr 24, 3:40 AM EDT	0	0	0
Apr 24, 4:00 AM EDT	0	0	0
Apr 24, 4:20 AM EDT	0	0	0
Apr 24, 4:40 AM EDT	0	0	0
Apr 24, 5:00 AM EDT	0	0	0
Apr 24, 5:20 AM EDT	0	0	0
Apr 24, 5:40 AM EDT	0	0	0
Apr 24, 6:00 AM EDT	0	0	0
Apr 24, 6:20 AM EDT	0	0	0
Apr 24, 6:40 AM EDT	0	0	0
Apr 24, 7:00 AM EDT	0	0	0
Apr 24, 7:20 AM EDT	0	0	0
Apr 24, 7:40 AM EDT	0	0	0
Apr 24, 8:00 AM EDT	0	0	0
Apr 24, 8:20 AM EDT	0	0	0
Apr 24, 8:40 AM EDT	0	0	0
Apr 24, 9:00 AM EDT	0	0	0
Apr 24, 9:20 AM EDT	0	0	0
Apr 24, 9:40 AM EDT	0	0	0
Apr 24, 10:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West End, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and Bowen Island.

City	Problem Type	Report Time
Vancouver	Internet	12 hours ago
Vancouver	Internet	22 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago

Nearby cities with recent reports

Vancouver

13 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

Bryan Cogan (@StampieRuns) reported 5 minutes ago from Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
Sheila Morissette (@sheilamoris) reported 5 minutes ago from Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
Patty Friesen (@FriesenPatty) reported 7 minutes ago from Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
Shan Cajucom (@123shinshan) reported 8 minutes ago from Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
CodeRed333 (@3Code3Red3) reported 9 minutes ago from Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
Jessy (@CoachDhillon) reported 9 minutes ago from Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
Andrew F Stewart (@AndrewFstewart) reported 10 minutes ago from Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
AM (@_TPE_TW_) reported 14 minutes ago from Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
Riaz Meghji (@RiazMeghji) reported 28 minutes ago from Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
CodeRed333 (@3Code3Red3) reported 29 minutes ago from Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
CodeRed333 (@3Code3Red3) reported 32 minutes ago from Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
Patty Friesen (@FriesenPatty) reported 32 minutes ago from Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
Ronald Swizzler (@stuffapproved) reported 34 minutes ago from Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
Sheila Morissette (@sheilamoris) reported 34 minutes ago from Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 40 minutes ago from Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Kiefer Abram (@kikithekrakra99) reported 42 minutes ago from Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
Matt Evans (@Thatmattevans) reported 42 minutes ago from West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
Jess (@jessicayhkim) reported 48 minutes ago from Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
Eric Machado (@heyericm) reported 53 minutes ago from Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
Jessy (@CoachDhillon) reported 53 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Howling at the Moon 🐺 (@Jane_Gillon) reported 3 minutes ago
@adamndsmith Ugh! I have the same type of issue with @Rogers cable TV. The new system moves to a standby screen at 5 hours if it thinks no one is watching it. My old mom does not know know how to channel the move the remote to stop this from happening. It has ruined TV for her.
CircularLogic (@CircularLogic89) reported 7 minutes ago
@Amildeeba @RogersHelps If you got call then either airplane mode not working properly or Wifi-calling. The call connected so there would be charges.
lori (@Stargazer600) reported 9 minutes ago
@RogersHelps @notVERYhappy26 Fix your phone number cant get threw
tuart onkhouse (@onkhouse) reported 10 minutes ago
@RogersHelps i cant find any info about my account or plan not even a welcome email how rude!
Chris P Bacon (@pozpiggy86) reported 11 minutes ago
@RogersHelps To be perfectly honest, I'd rather not call because I have yet to find a front line agent to whom I'd give a passing QA score. Your call centre reps are HORRIBLE in my opinion.
Vijay Williams-Singh (@VijayWilliamsS1) reported 15 minutes ago
@RogersHelps Trying to get tech support for mobile voicemal issue. Have called 3 days and each time on hold for in excess of 55 mins then call drop? Does anyone work there? Frustrating.
C Wagner (@colingwagner) reported 15 minutes ago
@RogersHelps You could properly staff your help desks. I shouldn't have to wait 20 minutes to chat to someone online or on the phone. Top notch prices from Rogers and bottom tier customer services.
THE SHADOW KNOWS (@brianvi03340131) reported 16 minutes ago
@RogersHelps No I’m not I was but your ****** service and overcharging seniors is ridiculous if Ted Was Alive you’d all be fired !
Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 16 minutes ago
@RogersHelps Yes, I do. I will need to check when I'm home. I never had a problem with my old phone.
AJ (@Gradsen) reported 18 minutes ago
@RogersHelps Thanks. I have to cancel as rogers increased my pricing by 3x.