Rogers outages and service status in West End, British Columbia

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Rogers generated 2 outage signals in the last 24 hours around West End, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 11, 9:15 PM EDT.

Internet (58%)
Wi-fi (16%)
TV (15%)
E-mail (4%)
Total Blackout (4%)
Phone (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	West End	Baseline
May 11, 12:20 AM EDT	0	0	0
May 11, 12:40 AM EDT	0	0	0
May 11, 1:00 AM EDT	0	0	0
May 11, 1:20 AM EDT	0	0	0
May 11, 1:40 AM EDT	0	0	0
May 11, 2:00 AM EDT	0	0	0
May 11, 2:20 AM EDT	0	0	0
May 11, 2:40 AM EDT	0	0	0
May 11, 3:00 AM EDT	0	0	0
May 11, 3:20 AM EDT	0	0	0
May 11, 3:40 AM EDT	0	0	0
May 11, 4:00 AM EDT	0	0	0
May 11, 4:20 AM EDT	0	0	0
May 11, 4:40 AM EDT	0	0	0
May 11, 5:00 AM EDT	0	0	0
May 11, 5:20 AM EDT	0	0	0
May 11, 5:40 AM EDT	0	0	0
May 11, 6:00 AM EDT	0	0	0
May 11, 6:20 AM EDT	0	0	0
May 11, 6:40 AM EDT	0	0	0
May 11, 7:00 AM EDT	0	0	0
May 11, 7:20 AM EDT	0	0	0
May 11, 7:40 AM EDT	0	0	0
May 11, 8:00 AM EDT	0	0	0
May 11, 8:20 AM EDT	0	0	0
May 11, 8:40 AM EDT	0	0	0
May 11, 9:00 AM EDT	0	0	0
May 11, 9:20 AM EDT	0	0	0
May 11, 9:40 AM EDT	0	0	0
May 11, 10:00 AM EDT	0	0	0
May 11, 10:20 AM EDT	0	0	0
May 11, 10:40 AM EDT	0	0	0
May 11, 11:00 AM EDT	0	0	0
May 11, 11:20 AM EDT	0	0	0
May 11, 11:40 AM EDT	0	0	0
May 11, 12:00 PM EDT	0	0	0
May 11, 12:20 PM EDT	0	0	0
May 11, 12:40 PM EDT	0	0	0
May 11, 1:00 PM EDT	0	0	0
May 11, 1:20 PM EDT	0	0	0
May 11, 1:40 PM EDT	0	0	0
May 11, 2:00 PM EDT	0	0	0
May 11, 2:20 PM EDT	0	0	0
May 11, 2:40 PM EDT	0	0	0
May 11, 3:00 PM EDT	0	0	0
May 11, 3:20 PM EDT	0	0	0
May 11, 3:40 PM EDT	0	0	0
May 11, 4:00 PM EDT	0	0	0
May 11, 4:20 PM EDT	0	0	0
May 11, 4:40 PM EDT	0	0	0
May 11, 5:00 PM EDT	0	0	0
May 11, 5:20 PM EDT	0	0	0
May 11, 5:40 PM EDT	0	0	0
May 11, 6:00 PM EDT	0	0	0
May 11, 6:20 PM EDT	0	0	0
May 11, 6:40 PM EDT	0	0	0
May 11, 7:00 PM EDT	0	0	0
May 11, 7:20 PM EDT	0	0	0
May 11, 7:40 PM EDT	0	0	0
May 11, 8:00 PM EDT	0	0	0
May 11, 8:20 PM EDT	0	0	0
May 11, 8:40 PM EDT	0	0	0
May 11, 9:00 PM EDT	0	0	0
May 11, 9:20 PM EDT	0	0	0
May 11, 9:40 PM EDT	0	0	0
May 11, 10:00 PM EDT	0	0	0
May 11, 10:20 PM EDT	0	0	0
May 11, 10:40 PM EDT	0	0	0
May 11, 11:00 PM EDT	0	0	0
May 11, 11:20 PM EDT	0	0	0
May 11, 11:40 PM EDT	0	0	0
May 12, 12:00 AM EDT	0	0	0
May 12, 12:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West End, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Phone	3 hours ago
Vancouver	Internet	15 hours ago
Vancouver	Internet	1 day ago
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	1 day ago
Vancouver	TV	2 days ago

Nearby cities with recent reports

Vancouver

19 recent signals

3 hours ago

Burnaby

2 recent signals

4 days ago

Richmond

1 recent signals

5 days ago

North Vancouver

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

Jeanne (@Meanchef) reported 5 minutes ago from New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
Jeanne (@Meanchef) reported 6 minutes ago from Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported 7 minutes ago from Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
Marian S. (@MarianRLS1985) reported 8 minutes ago from Vancouver, British Columbia
@RogersHelps services are down again. 😑
Morgane Oger (@MorganeOgerBC) reported 11 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
CodeRed333 (@3Code3Red3) reported 11 minutes ago from Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
Jay Holtslander (@j_holtslander) reported 18 minutes ago from Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
Kevin (@604kev) reported 24 minutes ago from New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
Marshall Mills (@MarshallsMills) reported 29 minutes ago from Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
Elana Shepert 🇺🇦 (@elanashepert) reported 34 minutes ago from Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
CodeRed333 (@3Code3Red3) reported 36 minutes ago from Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
#IndianStatus531 (@BlueCedarAngel) reported 38 minutes ago from Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
Jessy (@CoachDhillon) reported 40 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Alli Bearinger 🇨🇦 (@Abearinger) reported 46 minutes ago from Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
Eric Machado (@heyericm) reported 51 minutes ago from Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
Andrew F Stewart (@AndrewFstewart) reported 52 minutes ago from Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 54 minutes ago from Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Ronald Swizzler (@stuffapproved) reported 55 minutes ago from Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
Sheila Morissette (@sheilamoris) reported 56 minutes ago from Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
Matt Bishop (@MattBishopL3) reported 59 minutes ago from North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

nooneofsignificance (@hofmiller_) reported 7 minutes ago
@RogersHelps Why is the internet cable service down at 3:06 am every morning in Thornhill. Please investigate, and reply back with facts.
Dman (@mcmanus17) reported 8 minutes ago
@RogersHelps I haven’t noticed this issue before. I think it was just a one off but it was like something wasnt realizing that a commercial break was occuring.
The Toilet Trader 💙 (@SWSniper07) reported 10 minutes ago
@RogersHelps Nope bell says thats on you and they took the proper numbers over. Rogers was the one to add 2 random phantom numbers and then started charging me month after month i called. Customer service never ended up even cancelling after 6-7 calls 4-5 months
Craig Mask (@cjmask83) reported 13 minutes ago
@allkindsXO @RogersHelps I’m having the same issue
AP (@ap210) reported 14 minutes ago
@Rogers two hours of waiting for online support. When I got to front of line, the chat was abruptly ended. Customer since 2000 and fed up. Last call I waited 2.5 hours on hold for an agent and he didn’t resolve problem even though he said he did. Please help or I’m done!
Brad Hughes (@brad86er) reported 14 minutes ago
@Rogers on the phone for 4 hours paying for a service I dont have. Nothing. No customer service
Brian Reid (@BrianReid597401) reported 14 minutes ago
@matthews34goat @Rogers I think the Kings *** was so weak that yeah, they eked in the playoffs to get ousted Rd 1 Guys still accept trades with NTC's Sometimes climate or market interests players. The point is, you just never know. Gretzky was thought untradeable. Keeping Matthews gives us nothing.
R@X (@RiseN_Guard) reported 17 minutes ago
@Rogers You make it easy to sign up for CRAVE tv and impossible to get rid of it. I'm furious!!! There is no way that I can find to cancel the stinkin channel. FIX THIS.
Pablo Kanuck (@P_Can01044) reported 19 minutes ago
@rogers almost an hr. Fix you’re Xfinity service
ANDY (@DjAnganu) reported 21 minutes ago
@MapleLeafs @Rogers Sure. One bad year and yall get first pick. Just say #NHL is rigged lol