1. Home
  2. Companies
  3. Rogers
  4. West End
Rogers

Rogers outages and service status in West End, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 6 outage signals in the last 24 hours around West End, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 17, 9:06 PM EDT.
  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 5% Phone (5%)
  • 2% E-mail (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Rogers

Rogers is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West End, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Bowen Island, Richmond, and New Westminster.

CityProblem TypeReport Time
Vancouver Total Blackout 2 hours ago
Vancouver Wi-fi 7 hours ago
Vancouver Wi-fi 10 hours ago
Vancouver Internet 10 hours ago
Vancouver Wi-fi 11 hours ago
Burnaby Internet 12 hours ago

Nearby cities with recent reports

Vancouver

24 recent signals

2 hours ago
Burnaby

1 recent signals

12 hours ago
North Vancouver

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • RiazMeghji
    Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • Rparmarr89
    Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • bigweeels
    PattyD_fore (@bigweeels) reported

    @RogersHelps AI asst. would ask for my name and then ask for me to spell my name and then would ask me to try again and it was never successful. I’d transfer to a CSR and the call would just drop after a msg saying there’s a “high volume of calls at the moment, call back later.”

  • rationalposts
    Rational Posts™ (@rationalposts) reported

    @geoffreyfalk @JustMeJamie64 @Rogers The Capture Regulators Problem.

  • TFCin110
    CDN_Footy (@TFCin110) reported

    @MikeDelpieroX @Rogers @RogersHelps Are they legally obligated to provide a human to address the complaint or my billing inquiry?

  • ItsReallyAmber
    ambam (@ItsReallyAmber) reported

    @JustMeJamie64 @Rogers Rogers was one of the last of the big 3 who had all their customer service agents in Canada. Covid hit. Shaw merger happened. Ceo changed and they wanted a bigger profit so they laid off a majority of the Canadian staff in favour of the cheaper labour outside of north america

  • isthisdimpeeb
    Dimpee Brar (@isthisdimpeeb) reported

    @georganneb @Rogers @RogersHelps They're the WORST.

  • arsalansaleem_
    Arsalan S. (@arsalansaleem_) reported

    @RogersHelps @RogersHelps so update, my 2g plan is not updated from last 5 days apparently because tv box was not received by Rogers, mentioned by CS, i just received email from rogers that box is received, but I still don’t see my plan getting updated. What a pathetic service #Rogers #****

  • scampoli____
    Campoli (@scampoli____) reported

    @Rogers is a ****** joke pay all this money for garbage service and no help whe calling in @fordnation a joke to with all this money we pay for trash service and being over charged he says he for the people but never helps which people you for your family only?

  • DesertViewsCA
    WiseGuy of Bay Street ( AKA #BayStreetWiseGuy ) (@DesertViewsCA) reported

    @LoveMy7Wood @Rogers @BlueJays Wow! That is a terrible ROI. You would have been fired already Norm.

  • zeissikon1
    Dave Allen (@zeissikon1) reported

    @RogersHelps @suefarah_ You don’t have a phone support team. It’s insanely difficult to reach someone at @RogersHelps (insanely is putting it mildly).

  • abike
    💙Melljxo💛 (@abike) reported

    @RogersHelps Help her please