Rogers outages and service status in West End, British Columbia
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around West End, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 23, 2:35 PM EDT.
- Internet (61%)
- Wi-fi (16%)
- Total Blackout (8%)
- TV (8%)
- Phone (4%)
- E-mail (2%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in West End, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West End, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Burnaby, North Vancouver, Bowen Island, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 19 hours ago |
|
Richmond
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 3 days ago |
|
Vancouver
|
Total Blackout | 3 days ago |
|
Vancouver
|
Internet | 3 days ago |
|
Vancouver
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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crankin (@rankinacameron) reported from Vancouver, British Columbia@Rogers whats up wireless sucks so bad
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Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaI pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ronnie Turner (@TookARonTurn) reported@treverleblond @RealDonBradshaw @Rogers Isn’t it wild? Terrible takes and constant negativity. You know how the adage, “It’s like a car crash — it’s awful, but you can’t look away.” That’s how I feel with bozo here. I couldn’t imagine having to have a dinner or spend some time in-person with him.
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John (@John5080771788) reported@RogersHelps I haven’t had service since 10pm last night and when I call Rogers, the Ai just says you guys are busy and to call back later. What kind of crap is this ?
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djlennywhelan (@djlennywhelan) reported@RogersHelps can someone answer a phone?? On hold for over 2 hours, and it’s the third time this week! Either pick up, or let us book a service appointment online. This is garbage! @Rogers
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Kevin (@kevcpm) reported@cbcmarketplace @RogersHelps now being told it is 24 hours. Agent will not send me through the supervisors because there are “too many customers”. Sign of the times for Rogers Customer satisfaction?
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Jenny Muzik (@jennysmuzik) reportedDealing with you is soo frustrating! Got new packages that are all mixed up creating errors in billing. Phone lines or chat takes hours! How is this considered customer service. Not all things can be self serve!!! Hire up! @Rogers
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MO (@mkmaster0003) reported@hindsightjane @RogersHelps @Rogers I call 611 or 18887643771 that's the number I got off. The website, but every time you try calling now. They'll say that they're facing high call volumes right now. And then they'll just hang up the call. They say, call back at a later time. Very unprofessional, for a multi billion dollar company
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Karen (@karenfamily1) reported@ColtKo @Rogers Same problem here. Did you finally get through?
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dineshjagasia (@dineshjagasia1) reported@RogersHelps Hi Rogers, can you explain this? Our office number is still showing previous business caller id after 4 years of us getting the number. Despite repeated calls and follow-ups, we have not got any resolution. What kind of business do you run?
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Klutz Ottawa🇨🇦 (@klutz47) reportedSo @RogersHelps From June of 2025 to August of 2026 my cell bill has had two increases each one $5.00. A so called plan rate adjustment to better improve your service. Not acceptable . Four years of no increases and wham 2 quick ones. Time to move.
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daddyainthome (@daddyainthome) reported@Rogers I call you to complain about my internet service, and instead of helping me or compensating me, you tell me my price is going up? Will be calling @Bell asap.