Rogers outages and service status in West End, British Columbia

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Rogers generated 1 outage signal in the last 24 hours around West End, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 3, 2:51 PM EDT.

Internet (62%)
Wi-fi (18%)
TV (12%)
Phone (4%)
Total Blackout (3%)
E-mail (1%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	West End	Baseline
May 3, 2:00 AM EDT	0	0	0
May 3, 2:20 AM EDT	0	0	0
May 3, 2:40 AM EDT	0	0	0
May 3, 3:00 AM EDT	0	0	0
May 3, 3:20 AM EDT	0	0	0
May 3, 3:40 AM EDT	0	0	0
May 3, 4:00 AM EDT	0	0	0
May 3, 4:20 AM EDT	0	0	0
May 3, 4:40 AM EDT	0	0	0
May 3, 5:00 AM EDT	0	0	0
May 3, 5:20 AM EDT	0	0	0
May 3, 5:40 AM EDT	0	0	0
May 3, 6:00 AM EDT	0	0	0
May 3, 6:20 AM EDT	0	0	0
May 3, 6:40 AM EDT	0	0	0
May 3, 7:00 AM EDT	0	0	0
May 3, 7:20 AM EDT	0	0	0
May 3, 7:40 AM EDT	0	0	0
May 3, 8:00 AM EDT	0	0	0
May 3, 8:20 AM EDT	0	0	0
May 3, 8:40 AM EDT	0	0	0
May 3, 9:00 AM EDT	0	0	0
May 3, 9:20 AM EDT	0	0	0
May 3, 9:40 AM EDT	0	0	0
May 3, 10:00 AM EDT	0	0	0
May 3, 10:20 AM EDT	0	0	0
May 3, 10:40 AM EDT	0	0	0
May 3, 11:00 AM EDT	0	0	0
May 3, 11:20 AM EDT	0	0	0
May 3, 11:40 AM EDT	0	0	0
May 3, 12:00 PM EDT	0	0	0
May 3, 12:20 PM EDT	0	0	0
May 3, 12:40 PM EDT	0	0	0
May 3, 1:00 PM EDT	0	0	0
May 3, 1:20 PM EDT	0	0	0
May 3, 1:40 PM EDT	0	0	0
May 3, 2:00 PM EDT	0	0	0
May 3, 2:20 PM EDT	0	0	0
May 3, 2:40 PM EDT	0	0	0
May 3, 3:00 PM EDT	0	0	0
May 3, 3:20 PM EDT	0	0	0
May 3, 3:40 PM EDT	0	0	0
May 3, 4:00 PM EDT	0	0	0
May 3, 4:20 PM EDT	0	0	0
May 3, 4:40 PM EDT	0	0	0
May 3, 5:00 PM EDT	0	0	0
May 3, 5:20 PM EDT	0	0	0
May 3, 5:40 PM EDT	0	0	0
May 3, 6:00 PM EDT	0	0	0
May 3, 6:20 PM EDT	0	0	0
May 3, 6:40 PM EDT	0	0	0
May 3, 7:00 PM EDT	0	0	0
May 3, 7:20 PM EDT	0	0	0
May 3, 7:40 PM EDT	0	0	0
May 3, 8:00 PM EDT	0	0	0
May 3, 8:20 PM EDT	0	0	0
May 3, 8:40 PM EDT	0	0	0
May 3, 9:00 PM EDT	0	0	0
May 3, 9:20 PM EDT	0	0	0
May 3, 9:40 PM EDT	0	0	0
May 3, 10:00 PM EDT	0	0	0
May 3, 10:20 PM EDT	0	0	0
May 3, 10:40 PM EDT	0	0	0
May 3, 11:00 PM EDT	0	0	0
May 3, 11:20 PM EDT	0	0	0
May 3, 11:40 PM EDT	0	0	0
May 4, 12:00 AM EDT	0	0	0
May 4, 12:20 AM EDT	0	0	0
May 4, 12:40 AM EDT	0	0	0
May 4, 1:00 AM EDT	0	0	0
May 4, 1:20 AM EDT	0	0	0
May 4, 1:40 AM EDT	0	0	0
May 4, 2:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West End, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond, and Bowen Island.

City	Problem Type	Report Time
Vancouver	Internet	11 hours ago
Vancouver	Internet	1 day ago
Vancouver	TV	1 day ago
Burnaby	Wi-fi	2 days ago
Vancouver	TV	2 days ago
Vancouver	Internet	3 days ago

Nearby cities with recent reports

Vancouver

24 recent signals

11 hours ago

Burnaby

2 recent signals

2 days ago

North Vancouver

2 recent signals

5 days ago

Community Discussion

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Rogers Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

Trevor (@EastvanTrev) reported 38 seconds ago from Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
Cameron Williams (@Wasgo) reported 57 seconds ago from Vancouver, British Columbia
@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
Eric Machado (@heyericm) reported 6 minutes ago from Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
Jay Holtslander (@j_holtslander) reported 17 minutes ago from Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
Joel Preszcator (@jpresz) reported 33 minutes ago from Vancouver, British Columbia
@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
Marian S. (@MarianRLS1985) reported 34 minutes ago from Vancouver, British Columbia
@RogersHelps services are down again. 😑
Patrick Pemberton (@P2_602FM) reported 34 minutes ago from New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 35 minutes ago from Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Tom Alexander (@_TJAlexander) reported 37 minutes ago from Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
Bryan Cogan (@StampieRuns) reported 38 minutes ago from Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
Kiefer Abram (@kikithekrakra99) reported 38 minutes ago from Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
Jeanne (@Meanchef) reported 45 minutes ago from Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
Ameer Z. (@1RovingNomad) reported 46 minutes ago from North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
Benny Yau (@MrBennyYau) reported 48 minutes ago from Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
David Finnis 🚴 (@ilovethearts) reported 49 minutes ago from Vancouver, British Columbia
I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
Jason Michael (@JayGarfs) reported 49 minutes ago from Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
Vasily Podgoalzin (@Rparmarr89) reported 49 minutes ago from Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
JD (@CoachDhillon) reported 50 minutes ago from Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
Matt Bishop (@MattBishopL3) reported 58 minutes ago from North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
Alli Bearinger 🇨🇦 (@Abearinger) reported 58 minutes ago from Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Alper Dama (@alperdama) reported 44 seconds ago
Your customer service is outsourced overseas with agents who lack basic professionalism. One accused a disabled customer of "spamming" during a medical emergency. This is @Rogers in 2026. Broken website. Broken chat. Broken promises. Filing CCTS and TP complaint. See you there.
Kevin (@Kevin_C889) reported 3 minutes ago
@RogersHelps @WesleyCoughlan @Rogers How could my service by cancelled without my consent or knowledge
Dr. BRAR (@brar_drs) reported 3 minutes ago
@RogersHelps No—my call got disconnected after waiting 1h48m. I need technical help that self-serve tools can’t fix. I’ve been trying to reach Rogers for a week with no success. Even the store told me to call support. Why not hire more Canadians and fix these long wait times?
The Handlebar Gamer (@RSDCDN) reported 6 minutes ago
@Garnet_2203 @Rogers It’s too slow. Both are ****. This sucks.
nothing but volcanic vipers (@MooCowRawrz) reported 9 minutes ago
@RogersHelps Oh and for live cable TV your rogers let ******* CTV2 be in HD for Christ sake there are Nascar races on it and your capitalist cable monolopy is so ******* stupid broadcasting in 4:3 in 2026 lol
Krishan Arora (@krishanarora1) reported 9 minutes ago
@RogersHelps it’s really worst service from last 2 months
Dan (@dcbreen27) reported 14 minutes ago
@RogersHelps I would like a call back from somebody to resolve this..I’m not going to use an app..if Rogers can’t take the time to call me then I will cancel ALL my services and go with a provider who actually cares about customer service.
Vernon RJ Schmid🇨🇦 (@Vernon_ESQ) reported 16 minutes ago
Ummm… @Rogers and @RogersHelps: If customer is on hold for more than TWO HOURS and THEN your system says "Too many on hold…" and ends call, the least you could do is set up a call-back service. [Expletive deleted.]!!!😡 #CustomerServiceIdiocy #RogersHangUps #RogersHangsUp
Bill Cooney (@BillCooney) reported 16 minutes ago
@RogersHelps I’ve spoken with 5 people now and have yet to be transferred to the correct business support line.
Greg Weir (@CrescendoCove) reported 18 minutes ago
You know who sucks? Frickin @Rogers. I canceled my mom's cable because she passed away. Was told there was no balance owing and that I should ignore all future bills. Now their Collections department is hounding me saying the first person spoke in error. Stellar work, folks.