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Rogers outages and service status in West End, British Columbia

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Full Outage Map
  • Rogers generated 7 outage signals in the last 24 hours around West End, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 31, 12:39 AM EDT.
  • 65% Internet (65%)
  • 13% Wi-fi (13%)
  • 8% TV (8%)
  • 8% Phone (8%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West End, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Bowen Island, Richmond, Burnaby, North Vancouver, and New Westminster.

CityProblem TypeReport Time
Vancouver Wi-fi 6 hours ago
Vancouver Phone 8 hours ago
Vancouver Internet 12 hours ago
Vancouver Internet 15 hours ago
Vancouver Internet 16 hours ago
Vancouver Internet 16 hours ago

Nearby cities with recent reports

Vancouver

19 recent signals

6 hours ago
Bowen Island

1 recent signals

1 day ago
Richmond

1 recent signals

2 days ago
Burnaby

1 recent signals

2 days ago
North Vancouver

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • GugzP
    G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • RiazMeghji
    Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TomRoyce
    Tom Royce (@TomRoyce) reported

    @CanadasLeafs @Rogers Sounds like the customer service VP got their start with Canadian Medicare.

  • me_gauravbhalla
    Gaurav Bhalla (@me_gauravbhalla) reported

    Hi @RogersHelps, I am experiencing ongoing network issues in Toronto. My phone keeps disconnecting and reconnecting during data sessions, and voice call quality is poor with frequent interruptions, both at home and while I am out. Please investigate and help resolve this.

  • CanadasLeafs
    Goug Dilmour (@CanadasLeafs) reported

    @johnref59 @RogersHelps The government has let Bell and Rogers monopolize the market and these companies treat us like we are a bunch of donkeys.

  • pareech
    Pareech (@pareech) reported

    @SportsOnPrimeCA **** you @amazon and **** you @Rogers you are not, s you claim to be proudly Canadian, you greedy mother *******.

  • DWOMB
    AJ (@DWOMB) reported

    @CanadasLeafs @Rogers Do y'all not have Bell fibe where you are? Customer service might not be better but the service itself is

  • StirrJim
    Jim Stirr (@StirrJim) reported

    @CanadasLeafs @Rogers Same absolute appalling the customer or lack thereof service! Absolute disgrace and joke

  • Dkcdickson
    Dave Dickson (@Dkcdickson) reported

    @RogersHelps And I wait hours on hold with no help

  • justistruth
    justistruth (@justistruth) reported

    @SlapshotShibe @Rogers , @Sportsnet really sucks that you are taking away from the people out west. Edmonton, Calgary, Vancouver, big fan of the fan960. shame you closed it down. i listen and watch plenty from Bc. now you raise prices and even cut the coffee on the remaining people working. i am sad because this year i may not hear or see any Flames broadcasts or radio. Why would i want to support that? seriously considering not streaming. the quality is not good. yet you partnered with Prime this year. serious question here will the stream improve this year? i doubt it because i have not seen an improvement since i started streaming Flames games. oh well! i do hope you lose money this year. maybe then you will realize you need the people to support the product.

  • SteveD29
    Steve (@SteveD29) reported

    @RogersHelps Oh I spent an hour on the phone and was told yes even though you didn’t use the service you could have so we will charge you 210 bucks still

  • Cal495
    Cal Lindsay (@Cal495) reported

    Hey @RogersHelps I need help from a human. My gateway modem is dying a slow death and I need a new one. Tried all the fixes your unhelpful chatbot suggested. None worked. Spent 1.75 hours on your tech support line. Call dropped. I just want to talk to a real person please!