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Rogers outages and service status in West End, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 6 outage signals in the last 24 hours around West End, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 10, 9:54 AM EDT.
  • 63% Internet (63%)
  • 13% Wi-fi (13%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 5% Phone (5%)
  • 4% E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 10: Problems at Rogers

Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West End, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Bowen Island, Richmond, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 53 minutes ago
Vancouver Wi-fi 2 hours ago
Vancouver TV 2 hours ago
Vancouver Internet 3 hours ago
Vancouver Internet 8 hours ago
Vancouver Internet 12 hours ago

Nearby cities with recent reports

Vancouver

14 recent signals

53 minutes ago
Burnaby

1 recent signals

3 days ago
North Vancouver

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • MattBishopL3
    Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • elanashepert
    Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • JCog88
    Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianOakely
    Darren Gudmundson (@BrianOakely) reported

    Tho they will NEVER see one penny from me. Have to ask myself, "what else are they up to?" What other types of revenge does @rogers take on their former customers? They have all your information. They refuse to delete it. Do they even, "protect" it anymore? I doubt it.

  • zukkyzee
    🔥Zukky💻🔥 (@zukkyzee) reported

    @Rogers is there a shaw internet outage in downtown Calgary this morning?

  • canadasam53
    CanadaSam53 (@canadasam53) reported

    Gotta say The new @RogersHelps technical support AI actually makes calling for help more difficult. A simple request to exchange equipment took me repeating the request 6 times

  • raedmm82
    Raed Hamdan (@raedmm82) reported

    @RogersHelps I just did. I got auto response. FYI, I contacted Customer Service, I was told they couldn't assist because I signed up through the Ambassador Program. When I asked to speak with a supervisor to escalate, I was told there is supervisor. I'm very confused !!

  • Perisher52
    Andy MacKenzie (@Perisher52) reported

    @Rogers you owe me money but you can’t accept any calls due to call volume and your chat support is also unresponsive, so how do I connect with you?

  • AwakenedSleuth
    Awakened Sleuth (@AwakenedSleuth) reported

    @RogersHelps I was on hold with tech support for 2 hours and #1 in cue and then my call was dropped without solving anything?

  • marcuswaters
    MW (@marcuswaters) reported

    @Rogers Eric. Thank you for the cut and paste reply. I'm nit going to provide information on a publicly accessible platform. How about you schedule a call back from a manager to discuss the issue today?

  • MaestroVas
    This is getting out of hand (@MaestroVas) reported

    @RealDonBradshaw @BlueJays @Rogers Are you stupid?

  • WeberK94
    Kieran W (@WeberK94) reported

    .@Rogers has got to be one of the worst companies in Canada. Gonna miss hearing Kelly call the games this year

  • Valomir
    Tyler "Nine Toes" (@Valomir) reported

    @RogersHelps hey there, internet seems to be down in Calgary's Sunalta and at least one surrounding community. Has been since approx. 2:30 am. Any news regarding this?