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Rogers outages and service status in West End, British Columbia

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around West End, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 17, 12:34 PM EDT.
  • 71% Internet (71%)
  • 10% Wi-fi (10%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)
  • 4% E-mail (4%)
  • 4% TV (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West End, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver E-mail 48 minutes ago
Vancouver Internet 7 hours ago
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago

Nearby cities with recent reports

Vancouver

17 recent signals

48 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

  • Rparmarr89
    Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • 604kev
    Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ranjeetghumman7
    Ranjeet Ghumman (@ranjeetghumman7) reported

    Rogers has the worst customer service in canada, they charged me 1490$ for iphone air which I already returned four days before the deadline. Still they charged me after 1 month, i am completely exhausted calling them yesterday i called me 19 times nobody responded. @Rogers

  • RoncaLeonardo
    Leonardo Ronca 🇮🇹🇨🇦🇭🇷 (@RoncaLeonardo) reported

    Wow.... I've barely had you for a week and @Rogers your customer service already blows

  • GESwaters
    Gordon Swaters 🇺🇦🇮🇱 (@GESwaters) reported

    @RogersHelps has the worst customer service experienced in a long time. Trying to sort out a simple clerical error. On the phone for over 70 mins. Agent ID# I2603935959 rude and unable to help. Transferred to another dept only to have them say they can't help. Chat useless.

  • frankeecutlass
    frankee cutlass (@frankeecutlass) reported

    @RogersHelps Thats great but can I not wait on hold for 2 hrs? Ive had this service for less than 2 months and already ive spent almost 5 hrs on hold. This is unacceptable for a huge company like Rogers. It tells me everyone is having problems and also not enough people to answer calls.

  • RoncaLeonardo
    Leonardo Ronca 🇮🇹🇨🇦🇭🇷 (@RoncaLeonardo) reported

    @RogersHelps I'm trying to set up my Rogers account. Won't let me do it online and every time I call it says your busy and you hang up. I'm seriously getting pissed and I'm two steps away from cancelling everything

  • RasmussenL50003
    Linda Rasmussen (@RasmussenL50003) reported

    @tuesday7595 @Rogers @globalnews Mare subsidies? They now outsource customer service and sales to India. They're shutting down radio stations. They've priced themselves out of the market?

  • JayDonovanYYC
    Jay Donovan 📻 (@JayDonovanYYC) reported

    @RogersHelps NONE of them were streaming. Your app tells me I need to connect to my HOME wifi network. Total BS

  • ASuszko
    AM.I.Suszko 🇺🇦 (@ASuszko) reported

    @RogersHelps Ok so now I have to also by a very expensive phone and then my child can finally have an age appropriate communication device? Please help me make sense of this.

  • ResearchChat
    Chris Conley (@ResearchChat) reported

    @RogersHelps @Rogers @RogersHelps tried to reach out to support this morning and was hung up on for a third time. Sitting on hold, for fourth time.

  • john_tucci
    John Tucci (@john_tucci) reported

    @RogersHelps I’ve been on hold with technical support for over an hour. How is this acceptable? For the last three days, we would call and the system would tell us that they were too busy and just hang up. Your billing should be based on responsiveness to issues.