Rogers outages and service status in Châteauguay, Quebec

Problems in the last 24 hours in Châteauguay, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Châteauguay, Quebec

The most recent Rogers outage reports came from the following cities: Saint-Constant, and Kirkland.

City	Problem Type	Report Time
Saint-Constant	Total Blackout	13 days ago

Community Discussion

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Rogers Issues Reports Near Châteauguay, Quebec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

• 
  phyl47 (@phyl47) reported 18 minutes ago from Dollard-Des Ormeaux, Quebec

  @RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on

• 
  Dave Coleman (@wrenchsays) reported 58 minutes ago from Dorval, Quebec

  Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CanadaSam53 (@canadasam53) reported 1 minute ago

  Gotta say The new @RogersHelps technical support AI actually makes calling for help more difficult. A simple request to exchange equipment took me repeating the request 6 times

• 
  Rich (@GRichM77) reported 2 minutes ago

  @RogersHelps chatr is not receiving all messages and today a message was sent to a contract that I did not send. Chatr is **** #chatr #rogers

• 
  JB55 (@belljoseph) reported 3 minutes ago

  @Rogers absolutely terrible customer service via telephone support. On hold to arrange the transfer of service to a new address and hung up on after 3hrs and 20 minutes. How is this acceptable?

• 
  Carlos Millan (@KarlozMillan) reported 5 minutes ago

  What’s wrong with @Rogers in Yaletow Downtown Vancouver? Have had little to no signal since last week. All Rogers users in my office as well

• 
  Techie (@techie_in) reported 13 minutes ago

  Whether AI hasn’t been implemented properly or AI adoption has failed, an increasing number of customer care services are being destroyed by a lack of care and support! This is the second day I've spent over an hour on the phone with my service provider (@Rogers) addressing call-dropping connectivity issues. No one has picked it up yet. Whereas Rogers used to have amazing customer service and calls were getting connected very fast. 😢 I request Rogers to take a look!

• 
  Ria Riaz (@RoastedKeyboard) reported 13 minutes ago

  Out of all the telcos @Rogers by far has the worst customer service. Consistently

• 
  So Mino (@storytellrwendy) reported 14 minutes ago

  @Rogers you are a horrible service. We’re trying to cancel our account and we’ve been on hold 3 hours, re-directed by 4 different reps, and have been told it’s not possible to cancel. You’re now stealing from us. Awful customer service. Awful company.

• 
  tim smitheman (@tsmitheman) reported 16 minutes ago

  @RogersHelps Please help

• 
  Fartin Mrk (@frkingwings) reported 17 minutes ago

  @RogersHelps Had to burn a vacation day today because I work from home and rely on your garbage internet. Appreciate it

• 
  🇨🇦mathien17_ (@mathien17_) reported 18 minutes ago

  @Rogers your customer services sucks.