Rogers outages and service status in Châteauguay, Quebec

Problems in the last 24 hours in Châteauguay, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Châteauguay, Quebec

The most recent Rogers outage reports came from the following cities: Saint-Constant.

Community Discussion

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Rogers Issues Reports Near Châteauguay, Quebec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

• 
  phyl47 (@phyl47) reported 36 minutes ago from Dollard-Des Ormeaux, Quebec

  @RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on

• 
  Dave Coleman (@wrenchsays) reported 54 minutes ago from Dorval, Quebec

  Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrea JA (@Godblessedchild) reported 4 minutes ago

  @RogersHelps I am unable to get through to Rogers from last week concerning my new location and it is impacting my ability to work from home. This is quiet unacceptable. I need help ASAP

• 
  Sanwin (@sanwins) reported 5 minutes ago

  @JayGenXer @BrendaShawPEng @Rogers They really suck even if online chat support has a 90 minute wait time.

• 
  FARHANA (@Farhana27610134) reported 5 minutes ago

  @Zeuxis00 @Rogers Good job keep at them. You pay for a service they should charge you according!

• 
  Amrith (@hopingcanadian) reported 7 minutes ago

  @RogersHelps Internet down for the last hr and a half. - cambridge ontario. Im on phone and also trying to get hold of someone on chat. No reports of outage as yet. Could you help me in anyway ?

• 
  Grant D (@pyeinburnaby) reported 10 minutes ago

  @HockeyPatrol **** @Sportsnet and @Rogers

• 
  Just me - Jamie (@JustMeJamie64) reported 11 minutes ago

  @JayGenXer @Rogers That sucks!! In spite of the wait, it was definitely worth my time…and my rate is not cheap!! So Rogers was able to retain this customer.

• 
  Banana King (@BananaKingonX) reported 14 minutes ago

  @JayGenXer @Rogers Just go straight to the @CCTS_CPRST. Don't even waste time with Rogers' "customer service". You won't believe how fast they accommodate you after you file a complaint.

• 
  Bob Duncan (@BobDuncan9751) reported 14 minutes ago

  @XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle

• 
  BNKB (@banknotekb) reported 15 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Ria Riaz (@RoastedKeyboard) reported 15 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please