Rogers Outage Report in Châteauguay, Montérégie, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Châteauguay come from postal codes J6K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Châteauguay, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 07: Problems at Rogers
Rogers is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
Live Outage Map Near Châteauguay, Montérégie, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Laval, Westmount, Deux-Montagnes, Châteauguay, Mont-Royal, Dollard-Des Ormeaux, Beaconsfield, Pierrefonds, Pointe-Claire, Longueuil, LaSalle, Mercier and Dorval.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Total Blackout | |
| Montréal |
||
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Châteauguay, Québec
Latest outage, problems and issue reports in Châteauguay and nearby locations:
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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Melo.
(@melojeffrey) reported
from
Montréal, Québec
How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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phyl47
(@phyl47) reported
from
Dollard-Des Ormeaux, Québec
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
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Dave Coleman
(@wrenchsays) reported
from
Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
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fabrice
(@phabriss) reported
from
Montréal, Québec
after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
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RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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susan gitajn
(@SusanGitajn) reported
@RogersHelps is the service down again - bay/bloor area
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Tristan
(@TristanJer) reported
@RogersHelps all I received for the outage credit was $17? Really, that was the best you could do for a 3/4 day outage? Really disappointing and a slap in the face for your customers.
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Andrew
(@BpaAw) reported
Hey @Rogers why was I denied the option to speak with a manager regarding an issue with my account that an employee couldn't answer??
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🕍
(@elliebitx) reported
@RogersHelps Thank you for DMing me. I feel that Twitter and people have the right to know how terrible your services are. I’m hoping that my views will change and this whole terrible experience will be resolved and not happen again. #rogersoutage
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Ty
(@xTylerB_) reported
Ditched @Rogers @RogersHelps finally for another mobile provider... the outage was annoying enough.. but I've been a Roger's mobile customer for 20 years and the last straw was them calling me 2 days BEFORE my bill was due making sure I was going to pay on time lol wtf
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Innovative by nature
(@Rosie_C_Cares) reported
@RogersHelps when will internet service be back up and running in Mississauga? No service now since 8 am.
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SupTrading
(@Crypto_2656) reported
Bill credit of ~9$ from Rogers for July's outage is too big of an amount. Lost communication with closed ones, whole day of work impacted (WFH).Definitely this credit is the best compensation for all the inconvenience caused. @RogersHelps #rogersoutage #rogers #AndtheyGotAway
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mike
(@ve3wdm) reported
@RogersHelps The issue is a Bell tech just cut down the Rogers in coming line from the pole to home. Is this standard procedure? He also left the cut off cable hanging from pile?
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Rahul Prasher
(@RahulPrasher17) reported
@RogersHelps very disappointed. Waited for more than an hour and still waiting for solution of my problem.very bad customer care service. It is not even a big issue just wanted to upgrade my phone and plan.TIME TO SWITCH TO ANOTHER PROVIDER.
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GuyInPoliceStation
(@GuyInPoliceSta1) reported
@Rogers So the outage credits will be applied to bills dated on or after August 1st. However, BOTH my personal Rogers bill and my company's bill are dated July 31st - explain why they already received the credit for the outage on their July 31st bill, but I didn't on mine?