Rogers Outage Report in Châteauguay, Montérégie, Québec
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Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Châteauguay, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Rogers
Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (4%)
Live Outage Map Near Châteauguay, Montérégie, Québec
The most recent Rogers outage reports came from the following cities: Montréal, LaSalle, Laval, Longueuil, Mercier, Châteauguay, Beaconsfield, Pointe-Claire, Dorval, Kirkland, Saint-Constant, Sainte-Anne-de-Bellevue, Pierrefonds, Pointe-Calumet and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Châteauguay, Québec
Latest outage, problems and issue reports in Châteauguay and nearby locations:
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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Dave Coleman
(@wrenchsays) reported
from
Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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phyl47
(@phyl47) reported
from
Dollard-Des Ormeaux, Québec
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
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RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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Melo.
(@melojeffrey) reported
from
Montréal, Québec
How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤
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Mario Sagarrica
(@mariuch10) reported
from
Montréal, Québec
@RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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glow queen✨
(@NinaTheWanted93) reported
from
Montréal, Québec
@Rogers @Apple My iphone battery sucks, how can I fix it
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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nessa;
(@cestlavee_tv) reported
Not having home internet for almost 24hrs is wild. You don’t realize how much gadgets in your home rely on a wifi connection until it’s down. #DoBetter @RogersHelps
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EnquiringMinds
(@EnquiringMind10) reported
@RogersHelps Back online but the connection sucks horribly
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Tabata /ˈtæbɪθə/ 🌻✌🏻
(@tabata_sa_) reported
@JasmineAtDatWik @Rogers It was for me for awhile. Now it’s down again. I’m in Markham, ON.
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MstrWolf
(@MeanMrWolf) reported
@RogersHelps 28 hours and still no service.
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☕️JustDavids.NFT🚬
(@JustDavidsNFT) reported
@RogersHelps @Rogers Never have all your services under one brand. This situation proves that you should have one mobile device service from a different provider.
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J. Lannen
(@JLannen70) reported
@RogersHelps Its juet not worth it having all of our services in one basket, one goes down they are go down. I also dont recall Bell evrr having a complete nation wode shutdown like this. You really need to have a deep dive into your infrastructure to see the flaws which allowed this to occur
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ℳaryAnn❤ 𝕍𝕒𝕘𝕚𝕟𝕒 𝕍𝕠𝕥𝕖𝕣
(@cinemaven) reported
@Dh2410Hayes @keeptheasp @RogersHelps Yes It should be 1 day free for every hour of service lost We pay ridiculous fees for stability of service and Rogers has obviously not used that money to keep up with security Hopefully this will force an end to Canada's duopoly
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“Johann Sebastian Botch” Tron Funkin Blow
(@UberTroy) reported
@THEREELBROW @RogersHelps Yea, I’m on Shaw for everything, it’s scary thinking how easily everything could just come crashing down. I’m sure some people died yesterday because they couldn’t call 911. The lack of any details on why it’s not fixed faster or how it happened is concerning.
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Allan Thompson
(@gastropod225061) reported
from
Kitchener, Ontario
I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA
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Waqar
(@mwaqarh) reported
@CRTC pls inquire from @Rogers why their different layers of redundancy did n't work ? Why their BCP failed so miserably ? why their DR did n't triggered automatically ???? Their outage caused billion dollars losses to both consumers/business's.