1. Home
  2. Companies
  3. Rogers
  4. New Dundee, Ontario
Rogers

Rogers Outage Report in New Dundee, Ontario

Why is my Rogers service not working?

No problems detected

If you are having issues, please submit a report below.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in New Dundee, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Dundee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near New Dundee, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, and Ayr.

CityProblem TypeReport Time
Kitchener Internet 5 hours ago
Kitchener Internet 12 hours ago
Cambridge Internet 1 day ago
Kitchener Internet 3 days ago
Waterloo E-mail 3 days ago
Kitchener Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Dundee, Ontario

Latest outage, problems and issue reports in New Dundee and nearby locations:

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • TheJarraCanuck
    Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • grlsruledaworld
    EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • diva701
    Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • TheSmileCEO
    Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • CanadianMakerpr
    Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • WesGallant
    wës. (@WesGallant) reported from Cambridge, Ontario

    @Rogers please fix your shitty internet

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Creativly_CLS
    Chris From Canada (@Creativly_CLS) reported

    So fighting with Tec issues in regards to my @Rogers internet for several months now. The download has never been an issue. Today is the first time it's been under 500mbps. The upload speeds are so inconsistent. I expect a little flux but this is crazy.

  • mstreiffer
    Rabbi Micah Streiffer (@mstreiffer) reported

    @Rogers @RogersHelps, my internet in Thornhill Woods is down for the 3rd time in 4 weeks. I work from home and cannot do my job. When will it be repaired and why does this keep happening?

  • CousinCatnip
    CousinCatnip (@CousinCatnip) reported

    >internet doesnt work all week >@Rogers claims there is no issue >internet dies MID SENTENCE with rep >Rogers says no issue >the technician BAILS for the 2ND TIME on my place >still have issues >Rogers is like yeah quickest we can come is Thursday as there is issues >?!?!?!?!?!?

  • JotGrewal
    Jot Grewal (@JotGrewal) reported

    @RogersHelps @RogersHelps this is a really bad experince and i wonder what kind of service @Rogers offers once i become a customer. i have wasted my entire way to fix what is your problem and not even mine.

  • Bia_fan1
    can opener (@Bia_fan1) reported

    @RogersHelps My wifi is super slow for some reason, struggling to use even low wifi consumption services like discord on its own, can we figure out whats going on?

  • Creativly_CLS
    Chris From Canada (@Creativly_CLS) reported

    @Rogers You've sent tec's out to the house twice now. Outside line replace (it was damaged. Imagine that our road was ripped up this summer). You've replaced the modem and my ignite cable box. We ran new ether net cables. And still I'm having issues.

  • Iftinikko
    I ∆ (@Iftinikko) reported

    @Rogers I’ve been on hold for an hour trying to get in contact with a customer service agent to pay my bills with a new card. I would do this on my own on your website but HAVE NO WIFI. ???? I’m scared to hang up because I don’t want to waste the 1 hour + I’ve been on hold :(

  • coraliew
    Coralie Waschkowski (@coraliew) reported

    @RogersHelps @Rogers in the states, paid for roam like home and cannot access a network. I have trouble shot everything, I cannot phone on wireless for help and had to use my friends phone to call Rogers just to be told it is a 45 minutes wait. We fly in half an hour.need help!

  • TchMeHow2DugE
    Dougie (@TchMeHow2DugE) reported

    @RogersHelps Not the reply I wanted, @RogersHelps , but the one I expected. Just tell me where I can return the phone in Winnipeg to get in writing I’ve returned it without damage. Or tell me what guarantees I have that if I send the phone away for this inspection that I won’t be charged.

  • EXPSGamble
    Susan Gamble (@EXPSGamble) reported

    Hey, @RogersHelps — you warned us there would be connectivity issues last Monday as you updated the fibe network in our area. You didn’t warn us that the connectivity issues would last all week! What is going on?