Rogers Outage Report in New Dundee, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Dundee, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Rogers
Rogers is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near New Dundee, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Cambridge, Waterloo, Breslau, Baden, Paris and New Hamburg.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
TV | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Dundee, Ontario
Latest outage, problems and issue reports in New Dundee and nearby locations:
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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Dave MacKay
(@dave_macadian) reported
from
Cambridge, Ontario
8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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wës.
(@WesGallant) reported
from
Cambridge, Ontario
@Rogers please fix your shitty internet
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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LAXY
(@CaptainLAXY) reported
Pretty standard behaviour from @Rogers but I'm not surprised. Get forced over to #ignite due to a move, and so far we've had our service cut out over 120 times through a hub swap, a 5-day monitor (that wasn't started) AND multiple tech support calls. It's been 2 weeks.
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Andrew Chung
(@AndrewCSlater) reported
@RogersHelps half of my channels don’t work. Help?
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zer
(@zer57611280) reported
@Rogers she was such a fkn *****. Like if you go listen to the call you will hear how ******* rude she was. Your service isn’t even that great for you to be rude to paying customers and on top of that to charge so much. You couldn’t anything for me being a long time client.
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zer
(@zer57611280) reported
@Rogers I have been a customer with Rogers for so long and this is the respect that I get? You guys are so quick to send a fkn bill but don’t want to give me the credit you offered me and on top of that have rude and condescending staff answer the phone call and disrespect me.
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Robert Baird
(@RobertBairdCEO) reported
@Rogers I don't have any residential services. I was calling about one of the several business circuits I have that has been affected all month due to a maintenance issue with no ETA. I need someone to call me that can deal with the SLA failure and the impact to my business.
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Christopher J Burton
(@ChrisJBur) reported
from
London, Ontario
@stujo29 @Rogers Had the same problem, they just sent me a new modem…
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Luke
(@kiwi757) reported
@rogers calling in and advised wait is between 1 hour 35 minutes and 2 hrs! Really?!! This market forces the customer to play the ‘look for a deal’ game between the major players and you appear to intentionally make the game harder. What happened to the call back option?
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JMA
(@JenFrYrEyesOnly) reported
@RogersHelps Hi @Rogers guys are you there - trying to get your help before your computers are doing backups or updates ...til 0600am ....sent you a dm.
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Big Hatter
(@big_hatter) reported
@kittywas @RogersHelps seriously - it's was daily calls/chats and all I got was someone is working on your issue. "it should be fixed tomorrow". I was pissed and ready to cancel. That's was when I finally got progress!
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Karim Nanji
(@RepublicOfK) reported
@RogersHelps I'm down on Internet since 2AM.. Have DM'd you.