Rogers Outage in New Dundee, Ontario

WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

@Rogers You guys should improve the internet service before promoting other products!

@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

@rogers no home internet service in Waterloo

@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

@Rogers please fix your shitty internet

I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

i think im balding over my internet problems @rogers pay for my salon appointment

@RogersHelps can I cancel my service on here

@Rogers Change the modem twice already. Last week the technician have to give me a new one. Friday 16 the internet was down in my area during the afternoon. The service is a huge migraine lately!

@RogersHelps big connectivity problems in #orleans near #ottawa tonight!!

@Rogers when rogers blocks you viewing access to a rogers channel. False.advertisement a sits best. Literally blocking from seeing the rogers channels on my rogers plan.. on a rogers app. Your stupid. And you changed your ignite plans without notice. I didn't agree to this.

@rogershelps my internet keeps going down for a few minutes multiple times a day. I have reset and reboot per instruction. I have ignite and rent my modem. How do I get a replacement?

@Jake_LiveSnipes @Rogers Won’t happen, even today been a bit wonky. Won’t get fix until June 🥺

HEY @Rogers @TELUS & @Bell_MTS ... neither of you deserves the title "Best,Strongest" LTE,5G,4G Network until you guys can actually get a cellular service to work in TRANSCONA!!! Like, to some research...service is lowered to "EDGE"!! THATS NOT EVEN 3G!!

Hey @Rogers No internet in the neighbourhood for the last two days. Not good in a lock down. What’s going on????

@BennyBlanq @Rogers Dude that is tough.. I hope they can resolve the issue for you ASAP. Stupid internet companies 🙄