Rogers Outage Report in New Dundee, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Dundee, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near New Dundee, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Cambridge, Ayr and Baden.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| TV | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Dundee, Ontario
Latest outage, problems and issue reports in New Dundee and nearby locations:
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps
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Andy Wood
(@AndyCWood) reported
from
Waterloo, Ontario
@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad
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Sally Sarachman
(@SallySarachman) reported
from
Kitchener, Ontario
@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Fidget
(@FidgetSS) reported
from
Cambridge, Ontario
Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Reg Martin
(@reg_martin) reported
from
Waterloo, Ontario
@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.
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Aiden Purcell
(@AidenPurcell) reported
from
Waterloo, Ontario
When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Ishan Abeywardena
(@ishansa) reported
from
Kitchener, Ontario
@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
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Dave MacKay
(@dave_macadian) reported
from
Cambridge, Ontario
8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
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TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
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Ron M
(@CanadianMakerpr) reported
from
Cambridge, Ontario
@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.
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Wesley Crawford
(@Hipfan4ever) reported
from
Cambridge, Ontario
B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Caddac
(@CaddacTech) reported
Finally ridding ourselves of @Rogers. Internet listed above TV Package Home Phone $90/month (non-promo $189.90/month) For comparison, we are paying $193/month for 1000 Mbps down (usually only like 750) and 30 Mbps up + TV on Rogers.
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Nikita Mehra
(@NikitaM72629789) reported
@Rogers So far worst customer service. I disconnected Rogers home internet in June and I was told by Rogers agent via chat that I will be receiving refund pro rated as per my usage. Surprised that I am still being charged every month
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michelle
(@mkellept2) reported
@Rogers worst ******* phone company I've ever been with. they tell you the wrong information and then overcharge you on your bill and won't fix it. what a ******* money hungry disgusting company.
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Nathalie
(@deschamps1973) reported
from
Mississauga, Ontario
@RogersHelps not sure what is going on with customer service at Roger's BUT my other half was put on hold for half an hour then disconnected. Second time 46 mins on hold disconnected. Both times they said BRB. Time to look into it Rogers.
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Jess Anderson
(@JessWeeden20) reported
& it’s down again today!!! But no email but that… @RogersBiz @rogerstv Y’all really need to do better…
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Victoria Silverman
(@VicSilverman) reported
Got to love @RogersHelps. Sent me a negative balance invoice after I cancelled services (moving home), up to the customer to ask for a refund, attendant informs me that it take 6-8 WEEKs doesn't even bother to ask where I would like the cheque sent to 🙃
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Penny Baldwin-French ☮️
(@scoutkayaker) reported
An open message to Roger’s Tony Staffieri. Just thought you should know that @RogersHelps and @FidoSolutions are utter oxymorons. Almost no phone service. No FaceTime. Almost no internet &when it works it’s slower than 90s dialup. /2
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Kendal Roehle
(@kendalwpg) reported
Problem with this whole @rogers thing is I cannot operate a business with this bad of service....its getting unbearable...Ive traveled to South America, Europe, and lots in USA and Canada and Ive never had problems on the road....Im 3mi from Wpg and last few months are horrible.
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Helen Yu
(@HYu629) reported
@RogersHelps I appreciate that you keep giving me free data but if your network goes down every other day for half an hour between 5pm-7pm. Honestly, I don't see the stability of your service.
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disneynorth
(@disneynorth) reported
@RogersHelps on hold for a manager for 1.5 hrs only to be hung up on. Horrible service for a 20+ year customer