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Rogers outages and service status in New Dundee, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around New Dundee, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 13, 9:06 AM EDT.
  • 64% Internet (64%)
  • 18% Wi-fi (18%)
  • 14% Total Blackout (14%)
  • 5% TV (5%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Dundee, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Dundee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Rogers

Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Dundee, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Paris, and Waterloo.

CityProblem TypeReport Time
Cambridge Internet 2 days ago
Kitchener Internet 4 days ago
Kitchener Internet 5 days ago
Cambridge Internet 6 days ago
Kitchener Internet 7 days ago
Cambridge Internet 9 days ago

Nearby cities with recent reports

Kitchener

3 recent signals

4 days ago
Cambridge

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Dundee, Ontario

Latest outage, problems and issue reports in New Dundee and nearby locations:

  • 1_bande
    Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • MedicRichard
    Richard Guy (@MedicRichard) reported from Cambridge, Ontario

    @RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    It is now day 4 of horrible @Rogers tv service. Choppy, freezing and black screen. #rogersignitesucks @bell

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • TheJarraCanuck
    Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • thiagoneres
    Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • AidenPurcell
    Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • Richard_Miles68
    Richard M. (@Richard_Miles68) reported from Cambridge, Ontario

    Aaaaand @Rogers internet is down yet again in my part of Hespeler! Anyone else?

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • gurjitkular01
    Gurjit Singh (@gurjitkular01) reported from Cambridge, Ontario

    @Rogers worst service ever had i was trying call their customer support and had wait 1hour no one picks call and i just want to transfer my home internet to new address . Even @BSNLCorporate india have better customer support than you guys .

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • darrendempsey73
    Darren Dempsey (@darrendempsey73) reported from Cambridge, Ontario

    @Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

  • Hipfan4ever
    Wesley Crawford (@Hipfan4ever) reported from Cambridge, Ontario

    B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.

  • TimJArmstrong
    Tim Armstrong (@TimJArmstrong) reported from Cambridge, Ontario

    Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JudyPickett1
    Judy Pickett (@JudyPickett1) reported

    Hey Rogers @Rogers Your wait time either online or phone is very poor! Looks like you need more human contacts to solve customer issues.

  • y_kinho
    Kenny Young (@y_kinho) reported

    @RogersHelps the level of service is ridiculously unacceptable! The chat assistance is incompetent and there is over 1 hr wait on the phone to reach tech support. I still need help

  • kvlovely19
    Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported

    @RogersHelps FOR ***** SAKE FIX THE OUTAGE

  • Baking_Biscuits
    Baking_Biscuits (@Baking_Biscuits) reported

    @JamesonCanada @Berniceness @Rogers I know lots of companies who do it. I did IT Tech with one company who decided to outsource to Manila. They had record profits while it caused significant customer friction and cultural shifts within the firm.

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps And yet the connecting families doesn't know about it because you don't report when you are starting to carry that customer with the government's connecting families program. Which is essentially illegal. Not you not Rogers. Neither have registered me and CF number

  • AllawalaImmad
    Immad Allawala (@AllawalaImmad) reported

    @RogersHelps For the record Eric you were super wrong the agent was a great guy but as it turns out my address isn't set up for Rogers all something which could've been communicated in two minutes if you had the decency to just check what my issue was instead of doing nothing @RogersHelps

  • RandySaretzky
    @HolyDegenerate (@RandySaretzky) reported

    @Rogers terrible service. Why can’t a customer talk to a human? They service I called says to many calls and hung up on me? How is this acceptable? I want to cancel everything at this point

  • kvlovely19
    Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported

    @DVitous @Rogers I'm just annoyed their customer service is an absolute joke as is their equipment

  • whiteboywork
    chris (@whiteboywork) reported

    @Rogers and yet again it has gone down either your service is not what it claims to be or you sent us a trash router

  • vjgvoice
    VJ (@vjgvoice) reported

    @RogersHelps Pre scheduled. Strange occurrence. Have never had this before.