Rogers Outage in Oakville, Ontario

Don’t mind the GIANT cable line hanging in the middle of the pictures. Thanks to @Bell it appears that may be a permanent fixture with their service... has been for almost 6 MONTHS!! Back to @Rogers 👏🏼🙌🏼👏🏼

@MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go

@RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.

No @rogers service in Scarborough all day

This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.

@RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh

Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers

Leave it to @Rogers for screw up anything good they get their hands on. @FadooBobcat leaving @FAN590. Add this to their handling of Alex Anthopolous, their continued support of @MarkShapiro. No wonder I’ve gradually moved over to @TSN1050Radio. I hope Bobcat moves over there!

@WinstonSih @Rogers Interesting.......I used a Rogers concierge and my experience was a nightmare. If a first time customer, I’d have been long gone #justsayin

@Rogers once again your cable tv is not working as it should ( meaning. For the amount I pay I should never have issues). No excuses just fix it. And NO I do not want to hear from you. You will hear from me

@Rogers @RogersHelps I need a new number for technical support. When asked to speak to a manager I was put on hold for 12 mins. Need internet now. #firstworldproblems

@POSS65 @DoraWinifred92 @timandsid @Sportsnet @City_tv @OMNITelevision @Rogers Exactly. Masai Ujiri is also almost guaranteed to be gone to Washington unless he’s absolutely nuts and turns down their offer.

@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

@RogersHelps We'll be watching something like CNN and the visual will start stuttering, then the audio will begin to cut out and then will just completely stop, but the video keeps going, happens with both tv's. I do believe we've got someone coming tomorrow or Tuesday to figure it out. 👌

@RogersHelps @sooperjr_ That's pretty slow. When it was mentioned that data would be throttled after the plan maximum had been reached, I didn't imagine that it would be that slow. 😰

So my @Bell goes down and won’t reconnect with 4 minutes left. Switched to @Rogers on my laptop thank goodness.

@CheyRatnam @_StephenKLP @RogersHelps I’ve had nothing but amazing customer service with @RogersHelps over the years. They have always worked with me. Not everyone is going to have the same experience.

@Rogers got a new plan at M2N1X9 and it gets disconnected 5-10 times a day . Even changed modem as advised by engineer but of no use . Something seriously wrong but no one able to rectify this , sad service

@Rogers man fix your network we pay like almost a 100CAD a month and your wifi is a piece of shit!

@megashaun @Rogers is trash. Garbage company. As Canadians we pay the highest fees for data plans and that’s on Rogers. **** Rogers trash.

And now he's just left the chat. Wow. I am definitely cancelling my existing account. Maybe @Rogers will be a better option. Horrid #CustomerExperience

@Rogers @Fidomobile my internet’s been down for 30 hours. I’m going to kms

@plusgroove Oh it was a nail bitter I left @BellMediaPR years ago worst customer service, been a @Rogers girl since! 😉🏀

@DavidASmithLaw @RogersHelps It’s no better on the other side. @Bell fibe cut out completely with 35 seconds left in the game...#wtf what a joke.

Things I love about Rogers ... their basketball team, hockey team ... things I hate about @Rogers: Ignite TV, especially on busy nights when everyone is watching. Pic quality is horrible and keeps cutting out. I'm paying more for lower quality...

@SalmanTweets2 @RogersHelps @NBA holy friggin crap they better give u discount on ur bill

@RogersHelps crap really with one of the biggest @NBA games and lot of people only have internet no cable they must be mad i live in etobicoke used to be in the beaches where there were 5x as many issues but still annoying

@rogers 25 brownspring road. Milligan. Hone phone cable and Internet all not working 12 + hours. Is there no network monitoring' modem rebooted connections all checked.

When Sri Lankan wireless carrier like @MobitelSriLanka is way better. Where Canadian wireless carrier like @Rogers are thieves and shit.

So tired of @Bell Can’t give their customers good loyalty offers. Definitely, changing my service to @RogersBiz

IDC about your construction. Fix my Internet at home @Rogers.. OR PAY MY PHONE BILL.

@RogersHelps service down at Kenneth & Sheppard. No phones or internet.

@RogersHelps Really I do not know what is happening I’m at my sister place her landline is not working and she is not well

Had to change my ph # due to harassment. Spoke with a @RogersHelps agent today. Extremely dissapointed. In his words at the end of the day it's not about customer service there's a cost. Gee thanks. #worst #worstcustomerservice #rogers why did I go back to Rogers again #EpicFail

@RogersHelps @Rogers Thanks for the internet outage and cancelling my appointment for tomorrow, forcing me to schedule to an inconvenient timeslot.

When you’ve been trying to get support from @RogersHelps for over an hour, and am still waiting to be transferred 💣 🔥 🤯🤯🤯🤯

@RogersHelps I've spent more than 5 hours speaking to @Rogers. phone calls and DMs...it's been escalated multiple times... but STILL not working. After being unable to watch movies in bed with my family on mothers day as planned....

This is getting riduclous @Rogers.My Ignight TV is STILL not working since May 2when I was told: NO disruption to service.I've spent over 5 hrs on phone&chat.EVERYtime I'm told it'll be fixed within 48 hours.I DON'T want to chat or call ANYMORE&keep explaining.Just FIX IT PLEASE!

Thank goodness I don't count on @RogersIgnight TV for all my TV needs. NO ONE has been able to fix it since my original call on May 2nd! Although it threw a rench in our mother's day plans....@Rogers come on.. step up your service. It's been "escalated" many times. I want my TV!

@RogersHelps Yea I'm presently on hold with tech support only to be told their tools are down for maintenance

@RogersHelps I've given @RogersHelps more than one opportunity to fix my issues. Your company has messed this up amd I'm still not satisfied. Smearing images, slow connections, and now i get a text from my son that the tv's atent working at home... Atrocious

@jenn1662 @TheRyanSupreme @Rogers They haven't bothered. Im exploring other options but they've lost my business after 20+ yrs of being a customer.

@jenn1662 @TheRyanSupreme Avoid @Rogers... Since i got ignite my tv experience is garbage and my internet has been crap... Oh this is still after 3 technicians have come to my home tondonthe same thing ive done. #Frustrated

@RogersHelps Is there an issue with email as I am having all kinds of issues sending receiving them receiving old emails then receiving the same email 10x, etc the last 24 hours.

So @Rogers doesn’t allow for @TDBank_US texts to come through to Canadian numbers - you know, in case you need to activate your Mobil bank app in this borderless digital age. Rogers tells me it’s a @CWTAwireless code issue. I can’t make this stuff up if I tried. #CXlegends

Thanks @Rogers .... it's taken over a week and a half with 2 apparent escalations and my Ignight TV STILL isn't working. I got my breakfast in bed for mother's day and we were supposed to hang out in bed as a family and watch movies together as we usually do, but now we can't.

@RogersHelps I have 2 different speed tests on my laptop I can send screenshots of it helpful. Just need a resolution that gets me consistently much closer to the high speed I pay quite a bit for.

@KarlConrad @Rogers I blocked these ads but they are back. Holy hell @Twitter. I wish I had #rogers so I could cancel it. cc: @rogers @silveranovsky #sponsored

It's always disappointing when you're on the phone with @RogersHelps (*611) and they tell you they can't help you and then they suggest something you didn't ask for. Sadly going to @FreedomMobile as they sell the data only option I want for my cousin who's visiting Canada soon.

Not having internet sucks, but it sounds like @RogersHelps is working diligently on it. And it was an excuse to walk to the @torontolibrary Dawes Road for the first time - nice little branch and nearby too!

@shonna_74 @RogersHelps So far, there isn't one. This has been an intermittent 2+ year issue. They cleared some stuff on their end which usually fixes things for a bit at least.

@RogersHelps Then fix your shitty ass WiFi and I wouldn't have to. I don't need your advice.

@RogersHelps wow 40 min in to Handmaids Tale and my pvr started to reboot. Too bad nobody thinks to schedule these updates for the middle of the night. Now when I go to watch it on demand I can't fast forward the first 40 min because you don't allow that #nocommonsense

@RogersHelps Sigh still waiting for @Rogers to address issue. @RogersHelps Doubt you'd be able to help other than provide pre-scripted responses. To reiterate @Rogers should be doing quality service systems testing regularly & when u see an outage address it instead of waiting for a complaint

@RogersHelps I was on the phone with one of your reps for over 30mins & was told he couldn’t help me. Complete run around & waste of time. Not for the 1st time I have the worst experience with your “service” reps. I will find service & help somewhere else. It’s exhausting dealing with y’all

😡 @Rogers @RogersHelps customer service remains the worst by far. Another horrible customer service experience with them just now, makes me even more happy I switched to @Bell

@RogersHelps Already called ur customer service line cuz internet connection cut out repeatedly making DM help, an epic fail. Clearly y'all just respond with scripted responses or you would've picked up on that info. @Rogers knew of area outage. Fix it. Don't need a day 6 of this.

now that i no longer work for @rogers, and am not violating their social media policy,,, lets talk abt how trash of a company they are! these ******* backwards af and most reps are incapable! if ur calling in b prepared to be transferred a minimum of 5 times b4 solving ur problem

@RogersHelps I have a good rule to never report feedback that won’t be constructive. I always appreciate the position of the folks at the call center of store so I do want to give good and useful feedback

@JamesGarrod7 @Rogers Feelsbad.. I was 15 points off too bad we had no rotations 4 games in a row 😃 but looking forward for future tournaments