Rogers Outage Report in Oakville, Ontario

@RogersHelps Appreciate the response. Fix it up!

Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.

With their loyal customer bs @Rogers

Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.

@RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?

Having another terrible experience with @Rogers. Sitting on hold for the third time for a simple question.

Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps

@RogersHelps currently experiencing an outage in East York M4B3C6

@RogersHelps Guys i need your help! @RogersHelps

@RogersHelps I know the service is not available where I am.

@RogersHelps I’ll just continue to take notes with dates and times that your shitty service is down. Thanks.

Paying for 500mbps ds but I’m 5 meters away from the router and my download speed is 204kbps (yes KB). Gotta love @rogers. And don’t bother calling for help, they’ll just try to sell you something

@RogersHelps I think your internet is subpar. You charge way to much for numerous disconnections throughout the day. You suckered me into another year contract and charged me more for it. It’s no wonder I changed phone providers. Never again

@RogersHelps Is internet service down in Mississauga? Specifically for the Erin Mills area?

@BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.

Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!

Just when I thought my @RogersHelps internet was back, it goes down again.

Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers

@RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.

@RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps

@RogersHelps Ur service is dogshit. Inexcusable. What you offer is a scam. Internet lags daily but these monthly outages are just pathetic. ******* do better you sad pieces of human ******* garbage. **** Rogers

@RogersHelps I am getting a session time out message as soon I sign in

@RogersHelps Just sent you a DM. I want to cancel Please assist

@RogersHelps my stepdad got in touch with chat support and confirmed something in the area. Thanks!

@karlhentsch @Rogers Yes, it keeps going down today.

@RogersHelps we have been trying to get through for over 2 hrs to cancel our cable. We have been put on hold & transferred to the wrong department twice & now we’ve been cut off for the second time. Your wait times are ridiculous and no one calls back when you leave a message.

My Wifi has been down in Waterloo for about 3 hours now, @Rogers. Tried all the recommended steps to reset the router, etc, but it's clearly not on our end. This is the second prolonged outage in less than a year. Absolutely ridiculous. Any updates on when it will be restored

@Rogers another outage

@Rogers you guys are bunch of thieves you. I got charged $300 for calling on emirates toll free number. Worst company ever

@RogersHelps Major service interruption in orangeville .any idea when it will be restore?