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Rogers

Rogers Outage Report in Pointe-Claire, Montréal, Quebec

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Pointe-Claire, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pointe-Claire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Pointe-Claire, Quebec

The most recent Rogers outage reports came from the following cities: Montréal, Vaudreuil-Dorion, and Laval.

CityProblem TypeReport Time
Montréal Internet 18 hours ago
Montréal Internet 2 days ago
Montréal Internet 3 days ago
Montréal Wi-fi 5 days ago
Montréal Wi-fi 5 days ago
Montréal Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Pointe-Claire, Quebec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps How much loud will I have to speak for you to hear my problem? 😲

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.

  • phabriss
    fabrice (@phabriss) reported from Montréal, Quebec

    hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day

  • owais_zahid
    owais zahid (@owais_zahid) reported from Montréal, Quebec

    I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers

  • wzaatar
    Wadih Zaatar (@wzaatar) reported from Montréal, Quebec

    @RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.

  • phabriss
    fabrice (@phabriss) reported from Montréal, Quebec

    after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.

  • FakeUpSid
    Delhi Buoy (@FakeUpSid) reported from Montréal, Quebec

    @RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap

  • wrenchsays
    Dave Coleman (@wrenchsays) reported from Dorval, Quebec

    Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...getting back to me for the details of this horrible situation.

  • thisIsTlak
    thisIsT (@thisIsTlak) reported from Montréal, Quebec

    @madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers

  • gabityabi
    Gab (@gabityabi) reported from Montréal, Quebec

    @RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help

  • OshanDelisle
    Oshan (@OshanDelisle) reported from Montréal, Quebec

    @RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.

  • Rafi_Farkas
    Mr. FrozenToast (@Rafi_Farkas) reported from Montréal, Quebec

    @Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer

  • skarpontinis
    stacie (@skarpontinis) reported from Laval, Quebec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • thisIsTlak
    thisIsT (@thisIsTlak) reported from Montréal, Quebec

    @18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps I hope you find my dm soon and got to get a solution.

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.

  • phyl47
    phyl47 (@phyl47) reported from Dollard-Des Ormeaux, Quebec

    @RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on

  • apocalypesushi
    Apocalypesushi (@apocalypesushi) reported from Laval, Quebec

    Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • pnomolos
    Phil Schalm (@pnomolos) reported

    Based on recent personal interactions with @TELUSsupport and @Bell_Support and the @Rogers “incident” I feel like the only thing necessary for a startup teleco to succeed in Canada is funding and to not be grossly incompetent - they could be OK even with average incompetence!

  • Ms_Schif
    Ingrid Schifer (@Ms_Schif) reported

    I hope @rogers will hold themselves accountable for any tragedies that could have been avoided had their outage not impacted 911.

  • sttephaniie
    Stephanie Hickey (@sttephaniie) reported

    @RogersHelps This might be obvious to everyone else, but it took me 3 days to realize I can restart my modem/router/whatever it’s called. Wifi wasn’t connecting & dropping service, tv was off & on, glitchy, but after restarting everything is back to normal.

  • uncast
    Æthelðan (@uncast) reported

    After dealing with the @Rogers outage on Friday, I cross the river to Montréal only to have internet go down at my @Airbnb location halfway thru my work day. Third internet related issue on this trip. That’ll teach me to trust working remotely in Canada.

  • BestoonPistoneb
    Pistone (@BestoonPistoneb) reported

    @RogersHelps @Rogers Change provider and show them who we are and they dont control anything. I switched , **** @Rogers

  • tonezofhome
    newmusicfridad (@tonezofhome) reported

    In the last 24 hours since getting home doing reg *** **** like playing video games, watching TV, streaming tiktok been losing internet both data and on my ignite. @Rogers wants to email us from the cfo saying it is fixed. But is it tho?

  • Kushal_Geesawor
    Kushal Geesawor (@Kushal_Geesawor) reported

    Just switched to @Bell. Friday was awful with @Rogers and my LTE access still doesn't work...

  • SlikMGC1
    Mike Ciliska (@SlikMGC1) reported

    @RogersHelps Ignite TV is still not working right. No channels are watchable. Still freezing and glitching no matter what channel I try and watch. And yes I've rebooted my gateway and TV boxes too many times to count now

  • CPercySearle
    Carolyn 🇨🇦 (@CPercySearle) reported

    @RogersHelps we are still having problems! Yesterday we had email connectivity! Today nothing but error msgs saying server issues! Another hour on the phone with your tech! Now escalated to investigate server problem! @CraigSearle1 pls fix this!

  • Sayeed30979034
    Sayeed (@Sayeed30979034) reported

    @TELUSsupport You forgot to mention that @Bell and @Rogers have security issues. Lol