Rogers outages and service status in Pointe-Claire, Quebec

Problems in the last 24 hours in Pointe-Claire, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pointe-Claire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Pointe-Claire, Quebec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

• 
  Dave Coleman (@wrenchsays) reported 10 minutes ago from Dorval, Quebec

  Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

• 
  phyl47 (@phyl47) reported 46 minutes ago from Dollard-Des Ormeaux, Quebec

  @RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Miller (@Millergram33) reported 5 minutes ago

  @RogersHelps I have a malignant brain tumour, your company is not customer service friendly at all!!

• 
  Chris Arnold (@ChrisArnold33) reported 6 minutes ago

  @RogersHelps your outage detector says there is none in my area (Kitchener, ON), but we’re very much without internet. Need to do work here and cannot.

• 
  Ontario Frugal Finds (@OntarioFrugal) reported 6 minutes ago

  @ODSPoor @RogersHelps That is really weird! I got my $20 gift card from Dollarama - no problem.

• 
  Robert0629 (@frbolo) reported 9 minutes ago

  @buzzilio365 @RogersHelps My outage is been out since 3:30am this morning now your telling me won’t be back until 3:30pm September 1

• 
  Allan 3 (@Agent365) reported 13 minutes ago

  @RogersHelps Thanks. If I could solve the problem through the AI agent, I would have already done that through the Rogers app or online. When I pick up the phone to dial Rogers, at that point it should be a human ready to help for issues that can’t be solved through the app or online.

• 
  Boris Slobodin (@bslobodin) reported 16 minutes ago

  @kovyrin @RogersHelps oh lord, yea. i switched 3 lines and 2 apple watches to bell few months ago after i couldn't get anyone to fix cellular on a replacement apple watch. literally hours and store visit wasted. awful service. non existent support.

• 
  🇨🇦 Kirby 🇨🇦 (@Zuker31) reported 16 minutes ago

  Deserved to lose the World Series with this bullshit. Support humans. Typical @Rogers. Sad and pathetic.

• 
  DavidKoroma.eth (@D_A_Koroma) reported 16 minutes ago

  So, @Rogers has just given up on human customer service?… This AI hellscape is so frustrating…

• 
  Annie ~ Freedom Enthusiast 🌿 (@westcoastgirl1) reported 17 minutes ago

  Rogers just called me, I asked them why? They hung up instead ... great customer service you got going on @Rogers -- if you were wanting me to switch this is not the way

• 
  Paul Alberstat (@alberstat) reported 20 minutes ago

  @Rogers Hey Rogers. Do you consider a customer trying to talk to technical support waiting on hold for more than 45 minutes acceptable especially when it has to do with the poor performance of your network? No one should have to wait for an hour or more to get an issue resolved!