Rogers outages and service status in Pointe-Claire, Quebec

Problems in the last 24 hours in Pointe-Claire, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pointe-Claire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Pointe-Claire, Quebec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

• 
  Dave Coleman (@wrenchsays) reported 17 minutes ago from Dorval, Quebec

  Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

• 
  phyl47 (@phyl47) reported 43 minutes ago from Dollard-Des Ormeaux, Quebec

  @RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BNKB (@banknotekb) reported 5 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  ＲẸ𝔹乇ㄥ 𝐖ⓘ𝔱𝔥 𝒶 ６ ŞⓉг𝕀𝓷ⓖ (@PingYong1634207) reported 5 minutes ago

  @HILITINGHOCKEY @Rogers @Sportsnet Worst for me is losing the radio stations. Life hasn't been the same since.

• 
  BNKB (@banknotekb) reported 5 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Crash Davis (@CrashDa46551883) reported 8 minutes ago

  @JayGenXer @Rogers Try live chat. I think you get a person that can actually communicate in English. Most allow you to print out the entire chat at the end & you can yell at your screen if they say something stupid without worry. Only way I do it now. Faster too.

• 
  CanuckArgento (@CanuckArgento) reported 9 minutes ago

  @JayGenXer @Rogers You’re gonna get an Indian that you won’t understand and can’t speak proper English anyway might as well hang up now

• 
  Cristina Aiello (@caiello2) reported 11 minutes ago

  @RogersHelps There was no outrage just a technical employee who didn’t want to go the extra mile to help me. TV is fine once I rebooted. Thanks

• 
  Paul Alberstat (@alberstat) reported 12 minutes ago

  @Rogers Hey Rogers. Do you consider a customer trying to talk to technical support waiting on hold for more than 45 minutes acceptable especially when it has to do with the poor performance of your network? No one should have to wait for an hour or more to get an issue resolved!

• 
  Adam (@Adam_LPARMY) reported 17 minutes ago

  @JayGenXer @Rogers Happened to me yesterday actually lol I was waiting for “customer care “ they really dont care at all

• 
  Shell (@Shell29at) reported 19 minutes ago

  @JayGenXer @Rogers Yeah, they don’t seem to care about customers anymore or customer service

• 
  ptsakani (@ptsakani) reported 19 minutes ago

  @RogersHelps there is a Damaged Outdoor Utility rogers Infrastructure Hazard . Need someone to come fix the problem in my backyard plus neighbours