Rogers Outage Report in Pointe-Claire, Montréal, Québec
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The latest reports from users having issues in Pointe-Claire come from postal codes H9R.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pointe-Claire, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (4%)
Live Outage Map Near Pointe-Claire, Montréal, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Vaudreuil-Dorion, LaSalle, Saint-Elzéar, Laval, Kirkland, Deux-Montagnes, Dollard-Des Ormeaux, Pointe-Calumet, Mont-Royal, Pointe-Claire, Westmount, Boisbriand, Pierrefonds and Beauharnois.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
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Rogers Issues Reports Near Pointe-Claire, Québec
Latest outage, problems and issue reports in Pointe-Claire and nearby locations:
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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Dave Coleman
(@wrenchsays) reported
from
Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Apocalypesushi
(@apocalypesushi) reported
from
Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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phyl47
(@phyl47) reported
from
Dollard-Des Ormeaux, Québec
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Burner1
(@1MEBurner1) reported
@RogersHelps Why is it so easy to subscribe to a new ignite channel, right from the remote in fact... but in order to cancel one you need to chat to a representative and wait forever online or on hold?
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Bryce Waterford
(@BryceWaterford) reported
@BarryHunt008 @RogersHelps @CRTCeng Always select the new customer option.
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emma 🐝
(@emvardz) reported
how do i escalate my complaint with @Rogers about the horrible service i've received? do i have to go straight to @CCTS_CPRST ? this is getting ridiculous
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LallyA
(@LallyAd) reported
Hey @RogersHelps I hope y’all feel happy I was offered good cell phone plan for three lines on @Bell_Support and @Shawhelp also gave me a good deal on my home service willing to lower on my home service with tv and 1,5gig but no rogers had to drop the call shame
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Anwar Abdi
(@RealAnwarAbdi) reported
It’s funny, how @TELUS manager hung up the phone on me, @Rogers how can switch my service to you guys
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vishwajeet roy
(@Royvishu) reported
@RogersHelps She already reached you guys, please spare some of your precious time to reply back and help her so that she is not stressed.
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Prakash Panchal
(@___ttl___) reported
As a new customer, I am asked to register online to get started. It asks me for an account number but can someone help me find one? It is referring me to the Service Agreement to get the Account Number but it seems the document masks it. @RogersHelps
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Shawn Clarke 🇨🇦🏴🏳🏁🐾
(@ShawnClarke128) reported
I just had the absolute worst customer service at a Rogers outlet a person could ever imagine. Last kick at this guy @Rogers hope you enjoyed my money since 1993... never again and I will make sure everyone knows how I was treated and lied to by manager!
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sakshi singh
(@singh_s16) reported
@RogersBiz @RogersMediaPR @Rogers ROGERS !!Pathetic service,Prcesses, systems! After spending 5hrs on customer care, no help could be provide. Being a loyal customer wnted 2 port frm Fredom to Rogrs..Nevr rcived the sim or activted d service bt I ws charged mnth since Aug.
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C Brian Blac
(@CBBlackadar) reported
In my saga with @Rogers cable tv, I complained about intermittent reception to a help line. They sent a new cable box by Purolator. Astonishingly, the new box did not work either, so I requested a technician visit my home. 1/2