Rogers outages and service status in Pointe-Claire, Quebec

Problems in the last 24 hours in Pointe-Claire, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pointe-Claire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Pointe-Claire, Quebec

Latest outage, problems and issue reports in Pointe-Claire and nearby locations:

• 
  Dave Coleman (@wrenchsays) reported 32 minutes ago from Dorval, Quebec

  Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

• 
  phyl47 (@phyl47) reported 49 minutes ago from Dollard-Des Ormeaux, Quebec

  @RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Veronica Thompson (@VThompson_) reported 6 minutes ago

  @Rogers what are you doing about the scam calls I’m getting daily of people pretending to be Roger’s. I get one EVERYDAY. Each time I ask to be removed from their list. I know it’s not you guys, but you’re getting the bad rap.

• 
  SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported 13 minutes ago

  @RogersHelps Now if I try to make my wife a Level One, that process takes 30 days You’re telling your employees and managers that there is a security risk….what’s the risk to my son if I can’t get a hold of him in an emergency?

• 
  OUVÈLEKÒ (@TheBigShot2012) reported 19 minutes ago

  @AbdelrhmanShoi1 @Rogers Same here. Trying to contact costumer service and there's no way to get in. This is ridiculous!

• 
  KIRO Service Consultation (@ampharan) reported 22 minutes ago

  @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

• 
  Richard Miller (@Millergram33) reported 22 minutes ago

  @RogersHelps The problem is that you don’t offer support anymore, you are NOT the same company anymore

• 
  The Impatient Tourist (@ImpatienTourist) reported 23 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  GoJays (@GoJays) reported 23 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

• 
  Taylor (@WilsT24) reported 23 minutes ago

  @RogersHelps is there anyway to get help? Called the store and can’t help set up tv and home phone… telephone to Roger’s has hung up on us because they are too busy for 5 days straight.. how can this be this hard?

• 
  celeste 🌼🌞 (@celestee3) reported 23 minutes ago

  @RogersHelps My term doesn’t end for 90 days, it seems a bit early for these emails?? Especially repetitive ones? I called the help number and they also said there’s no way to turn them off

• 
  Bianca 🟦⬜️🟥 (@Bbyonic_) reported 25 minutes ago

  Two days of calling and your system just hangs up because of “too many calls.” That’s not customer service. I need answers. Fix this! @Rogers @RogersHelps