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Rogers service status in New Westminster, British Columbia

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Anmore, Burnaby, Surrey, Coquitlam, Port Coquitlam, North Vancouver, Langley, Coquitlam, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 3 hours ago
Vancouver Internet 6 hours ago
Richmond Phone 6 hours ago
Vancouver Internet 1 day ago
Vancouver Phone 1 day ago
Vancouver Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • Sia_Adjudani
    Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • angerthehazel
    hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Surrey, British Columbia

    @RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • MrKush604
    𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • viperx2000
    Shane Mckee (@viperx2000) reported

    @RogersHelps have had sporadic internet last two days in M9N area. Can't get any work done. Is there an issue in the area?

  • Its_DBOi
    DBOi (@Its_DBOi) reported

    @Bell_Support please expand your fibre network, come save me from these incompetent clowns @Rogers

  • adifood1234
    Adi lally (@adifood1234) reported

    @RogersHelps Hey rogers having a bit of an issue with my wireless landline every time I call People they can’t hear me or it gets disconnected. Been having an issue for some time. Can I get a network refresh sent to it or replacement?

  • jwild1990
    Jason wild (@jwild1990) reported

    @Rogers what a garbage system your ignite tv is total junk.

  • wowitsclaire
    Claire 🌲 (@wowitsclaire) reported

    Pls @rogers we haven’t had internet for 2 days 🥲 we called and they said there was an outage in our neighbourhood but it’s been 48 hours help

  • evelynmarie34
    evelyn marie (@evelynmarie34) reported

    @theonecid @FidoSolutions @RogersHelps It’s probably the 15th, same as the S21 models. If not that, then it’s probably in a very slow phased rollout, as not even the US models have received an update yet for the March update.

  • RogersHelps
    RogersHelps (@RogersHelps) reported

    @AmandaRisser1 Thanks for reaching out to us today, we can try and possibly help out from our end. I am assuming the email function is non existent for both the phone and MacBook, correct? If so we can possibly go through the settings to see if it helps, is it a @Rogers email address?

  • GeordiePaul95
    Geordie Paul (@GeordiePaul95) reported

    @Rogers No, I need the internet for work. This also happened last night. I really would appreciate if this issue could get figured out. Kitchener area. Currently on cellular.

  • ThakShawnR
    Ramsquaddled (@ThakShawnR) reported

    Can someone at @Rogers explain to me why my wifi has been down for 5hrs? Like holy **** once every couple of weeks I gotta deal with this bullshit.

  • AhmedAboushady
    Ahmed محمد Aboushady ابوشادي (@AhmedAboushady) reported

    @Rogers did you sort out the outage in Mississauga yet?