Rogers Outage Report in New Westminster, British Columbia
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in New Westminster come from postal codes V3L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Rogers
Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, North Vancouver, Coquitlam, Burnaby, Coquitlam, Langley, New Westminster, Port Coquitlam, Richmond and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Total Blackout | |
| Surrey |
Total Blackout | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| North Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Riaz Meghji
(@RiazMeghji) reported
from
Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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b i a ☆
(@biayvr) reported
from
Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Kiefer Abram
(@kikithekrakra99) reported
from
Coquitlam, British Columbia
@RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal
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kayge
(@sparklehorss) reported
from
Langley, British Columbia
@RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch
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Jason Michael
(@JayGarfs) reported
from
Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Eric Machado
(@heyericm) reported
from
Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Eric 🥃 🇨🇦
(@eric_habs) reported
@TORHABSFAN @Rogers Ya I’m just not ready I want my sports when I want it and I’m still a sucker for a few network shows one day I think I will do it just not now
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Dave G
(@deive) reported
@RogersHelps just got a response from your live chat...will see if they can help. they are investigating now
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alexander solsten
(@colludeintrude) reported
@StephenPunwasi @Rogers @BellMediaPR Rogers is just as bad, dude. They're just sneakier about it.
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Shenanigan!
(@shenaniganadam) reported
@RogersHelps hey, Internet went down for the second time this week, feels like a complete outage please let me know of any updates on the matter
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Howllr 🏳️🌈 😷 ☃️ 💉
(@howllr) reported
Now I’m pissed. @Rogers didn’t move their customer service to peoples homes so there are not enough reps to help. I want to change my home monitoring package & have been on the phone waiting for help for over an hour every day. I have a life. And they don’t give a ****. 🤬
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Gamer Gurl
(@mckane6666) reported
@StephenPunwasi @Rogers @BellMediaPR I'd switch to literally anyone if anyone else offered service where I live.
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G
(@qbgh) reported
@RogersHelps if a technician is going to be disconnecting the internet feeds into houses in a neighbourhood for whatever reason. A quick notification or something would work best, not just cutting the feed and leaving people to wonder wtf is going on. #Rogers #internet #KW
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Karen McNaught
(@KarenMcNaught) reported
Hi @Rogers, my husband has been on hold nearly 2 hours to find out why you cut our cable and internet service. Any way to speed this up?
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Canadian#1959-WearAMask😷
(@ConcernedPah) reported
@howllr @Rogers I was going to invest some money but now I'm moving my RRSP from them. It was bad before the pandemic but has gone from bad to a nightmare. They're taking advantage of the pandemic to make shitloads of extra money.
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Tim Robert
(@ticklytimbo) reported
@Rogers ...Then you get connected to person, they have you fill in ANOTHER form to ID yourself (despite 2 sign ins) then schedule a call where the tech doesn’t do what they told you he would after 2 days of problems. Sound about right?