Rogers Outage in New Westminster, British Columbia

@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

@RogersHelps ****. But when we a day late on payments, we get charged so much money.

I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

@Rogers hey still no service in bc get your **** together Rogers

I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

@RogersHelps Please piggyback your service to Bell or Telus STAT!

@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

Any ETA on service restoration @RogersHelps ?

Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

@RogersHelps Lol And no apology for the continued lapse of customer service

@Rogers Most reliable at always being down and not working?

@EdmontonOilers @Rogers @OkanaganHockey So that why Oilers extended his contract last year. He was supposed to be going Kraken. Time to retiret Kris. Help this team cap problem

@Rogers what is up with the Canadian @CNBC feed? I miss @jimcramer... Please fix it.

@RogersHelps @adifood1234 Is there a reason for this? Quite frankly it doesn’t make sense. Viewers don’t get the Olympics from CNBC and other networks such as Bell don’t have this issue. please confirm why Rogers customers who view markets not olympics face this and not others.

@BalcitaGodfrey @Rogers Hello - did you get anywhere on this? similar issue for me on Rogers as well. rogers support said it would be for the duration of the Olympics but this doesn’t make much sense…

It is no fun when @RogersHelps internet goes down in your neighborhood without warning, Due to "routine maintenance." #unreliable

It is no fun when @RogersHelps internet goes down in your neighborhood without warning, Due routine maintenance. #unreliable

@Bell been trying to get a hold of someone to upgrade my phone for 2 hours. Please help! @Rogers or @TELUS interested in a new customer? Just got cut off from bell again!!

Anyone else in #yyt experiencing issues with @Rogers internet? Has been down since ~10 AM in A1C. Chatted w/ @RogersHelps who blamed "equipment failure" and that it would be back around 3 PM - but why no official communication/public acknowledgement?