Rogers Outage Report in New Westminster, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in New Westminster come from postal codes V3M and V3L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Rogers
Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Coquitlam, North Vancouver, Coquitlam, Port Coquitlam, Langley, New Westminster, Richmond, Burnaby, Delta, Pitt Meadows and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Matt Bishop
(@MattBishopL3) reported
from
North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
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Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Mun Bagri, MA
(@MunBagri) reported
from
Coquitlam, British Columbia
If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Ameer Z.
(@1RovingNomad) reported
from
North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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JD
(@CoachDhillon) reported
from
Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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lovejothundal@ymail.com
(@lovejothundaly1) reported
from
Surrey, British Columbia
@AboutRogers @Rogers Still same internet not working
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Vic Wozniak
(@vicwozniak) reported
from
Surrey, British Columbia
@RogersHelps Data still not working. Cloverdale BC
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Man
(@charlotteykman) reported
@RogersHelps Here having an internet outage in Markham. When the service will be back?
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Rosario Ferraro
(@rferrarod) reported
@GonzaloTudela @Rogers Noo rogers is as bad
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jules 🥶
(@GASFEESSUCK) reported
Hello @RogersHelps , I have gone through an absolutely miserable experience and have not had wifi for two weeks due to Rogers error. See ticket C179209839. If this issue is not resolved soon I will go to the media, and share my experience/story on accounts with more followers.
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Failure 🤪
(@failure_eh) reported
@RogersHelps is the worst internet provider with a terrible customer service. I won’t renew my contract even if they offer me a free internet for a year I called them today to fix a problem with payment. Not only they did not do it, they didn’t give an explanation
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Corey Nicolas
(@CoreyNicolas5) reported
@RogersHelps My mobile phone is down in Central Alberta again. What is going on???
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Blendama
(@BlendamaBudgie) reported
@RogersHelps A 20+ year customer gets a competitive offer from one of the other wireless carriers. I call to see if you can match (or come close!) Was tsf to retention who said what I have is best they can do. Made no effort to keep me. Bye Rogers!
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Lana Michelle Hughes
(@Lana__Michelle) reported
@mike_logic @RogersHelps Doesn't really make up for the fact that we woke up camping and didn't really know how to get home - and had no idea what was happening, no way of finding out, and no guidance to get home? Thank goodness our car didn't break down...
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cyd ស៊ីដ
(@cydniechanel) reported
@RogersHelps why is my wifi down, AGAIN! this is outrageous
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Titanius Anglesmith
(@OshawaBuddha) reported
@Rogers As a former employee.....you are the scummiest company I had ever worked for. You actually instruct your employees to bold face LIE to customers. You don't fix problems you just try to patch them and you price gouge. Time you were taken down a notch or 3.
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Brendan
(@BMC604) reported
Hey @RogersHelps what's the deal...I never left Canada and have roaming turned off on my phone. Why did I get roaming charges on my last bill.