Rogers outages and service status in New Westminster, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 4 outage signals in the last 24 hours around New Westminster, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 25, 8:47 PM EDT.
- Internet (62%)
- Wi-fi (18%)
- Total Blackout (7%)
- TV (5%)
- Phone (5%)
- E-mail (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Rogers
Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Richmond, Burnaby, North Vancouver, Coquitlam, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
42 minutes ago | |
|
Vancouver
|
Internet | 7 hours ago |
|
Surrey
|
Wi-fi | 20 hours ago |
|
Vancouver
|
Wi-fi | 20 hours ago |
|
Vancouver
|
Internet | 2 days ago |
|
Richmond
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
-
Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
-
CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
-
Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
-
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
-
#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
-
Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
-
Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
-
Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
-
Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
-
kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
-
Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
-
hazel (@angerthehazel) reported from Surrey, British Columbia@RogersHelps ****. But when we a day late on payments, we get charged so much money.
-
Joel Preszcator (@jpresz) reported from Vancouver, British Columbia@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
-
Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
-
Mun Bagri, MA (@MunBagri) reported from Coquitlam, British ColumbiaIf @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.
-
Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
-
Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
-
FightKobraKai (@FightKobraKai) reported from Port Moody, British ColumbiaDo you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?
-
Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
-
Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
A.W.O.L. Productions (@AWOLProductionz) reportedHoly fk @Rogers Ai is pure garbage! God damn this monopoly in Ontario. They’ve really made it impossible to get through to anyone
-
GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported@RogersHelps Hi, I tried to do that however, Rogers wants to attach it to my home address and charge me $75 if I’m not home when they come around to fix a box that is in the laneway and I’m only notifying them as a courtesy. Horrible business practice. I’ll contact Executive Office.
-
BookmarkMiner (@BookmarkMiner) reportedPSA for all travellers using E-SIM cards overseas. Make sure you read the terms and conditions and change your carrier to the new SIM card otherwise @Rogers will still charge you roaming even tho you have an overseas SIM card installed. Immensely terrible service. Canceling everything today.
-
mynameisray (@mynameisray) reported@Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.
-
dineshjagasia (@dineshjagasia1) reported@RogersHelps Trying to reach the technical team for over 2 hours. No luck so far! Worst service that one can experience!
-
nacef karim (@nacef_karim) reportedWaited 2hours 08 minutes to get help from @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!
-
Drandan (@shane_lat) reportedWhy ******** are there 99 people waiting in line for chat support!? @RogersHelps
-
Bobmcdoogal🐀 (@bobmcdoogal) reported@RogersHelps internet has been down since 1AM. When is it going to get fixed? This is unacceptable
-
_.damien5 (@damienvermande5) reported@RogersHelps the ETA for the fix on the outage keeps getting pushed back, how can I know someone is actively resolving the issue?!?!?
-
Carole Farhall (Khaligirl) (@CaroleFarhall) reported@RogersHelps Hi, I received a phone call saying I will be getting a big discount on my account $225 and it will go down to $149 on my next bill and this promotion is not a contract promotion also I will get a new phone for free the Samsung Galaxy S26 ultra to keep and they will send a