Rogers

Rogers Outage Report in New Westminster, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in New Westminster come from postal codes V3M and V3L.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, British Columbia 12/09/2025 23:00

December 09: Problems at Rogers

Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Port Coquitlam, Langley, Coquitlam, Coquitlam, North Vancouver, New Westminster, Richmond, Burnaby, Delta, Pitt Meadows and Port Moody.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey TV
CanadaSurrey TV
CanadaSurrey Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • JennPWasHere Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • angerthehazel hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • MrKush604 𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • c_metka Mikey (@c_metka) reported

    @Rogers takes your money for equipment returned and does not reimburse you once equipment is returned and located. 9 hours 2 days no help.

  • ASmiepour Bebsi (@ASmiepour) reported

    @RogersHelps what help do you guys actually do? I have been experiencing problems for months with no help.

  • jaraujoOCT Jackie Araujo (she/her) (@jaraujoOCT) reported

    The supervisor just put me on hold to “calm down” when I asked what the follow up would be. He said there is no follow. He apologized. That was the follow up!!! @Rogers ….this cannot be your policy. I’m in shock…

  • graciedrewwho grace 💫 (@graciedrewwho) reported

    I am now stuck with two phones, two phone bills, and an endless number of service reps in person and on the phone who refuse to assist. @RogersHelps Why bother even having storefronts if none of the reps are able to do anything in person?

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Rogers we have 152 units in this building and we HAD a deal with you guys to be the provider, but ****, with how long the hold times are and the fact your customer service reps put us on hold and NEVER transfer us or come back when we ask got a manager, why are we with you?

  • QuyetPawz QuyetPawz 💉💉 (@QuyetPawz) reported

    @RogersHelps Oh a d FYI I have worked tech support before so I'm truly mystified here...

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Rogers and I don't think asking for a little customer service is anything out of the norm. It's just crazy to me that this is how you deal with multi-million dollar accounts. I mean, how are you guys still around if you treat everyone like ****?

  • Keiralw Gina18 (@Keiralw) reported

    @RogersHelps our internet is down. We are in Toronto, danforth and broadview area. Are there any outage reports?

  • QuyetPawz QuyetPawz 💉💉 (@QuyetPawz) reported

    @RogersHelps I seem to be experiencing an outage but have a solid white light on the ignite modem. Rebooted everything and no connection. Can you confirm if there's an outage.

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Rogers and it's EVERY DAMN TIME we ask for a manager your reps say "**** YOU!", refuse to give us their names and then leave us on hold for HOURS. So, I ask you, is THIS what your customer service is supposed to be now? If it is I'll just take you out of the building. We're done