Rogers outages and service status in New Westminster, British Columbia
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- Rogers generated 1 outage signal in the last 24 hours around New Westminster, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 20, 2:12 AM EDT.
- Internet (57%)
- Wi-fi (18%)
- TV (12%)
- E-mail (6%)
- Phone (4%)
- Total Blackout (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, North Vancouver, Coquitlam, Anmore, Richmond, Burnaby, Coquitlam, and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 17 hours ago |
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Internet | 1 day ago |
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Wi-fi | 1 day ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Phone | 2 days ago |
Nearby cities with recent reports
15 recent signals
5 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Joel Preszcator (@jpresz) reported from Vancouver, British Columbia@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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hazel (@angerthehazel) reported from Surrey, British Columbia@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Hassan Deq (@HassanDeq_) reported from Surrey, British ColumbiaIs @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chevy the Golden (@chevy_GRR) reported@Rogers your online chat is garbage! 4 times I’ve been cut off today with no ability to reconnect! Do better!!!
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Ann (@Yvrscribe) reported@RogersHelps my elderly mother's landline doesn't work nor does her TV. Her phone is literally her lifeline. We called and said a technician would come by Tuesday. This is not acceptable. Please help us.
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Randall Albertini (@RandallAlb70530) reported@RogersHelps Pls contact me for help with new tv bundle as mine is expiring next month
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Ex boyfriend🤽🏽♂️ (@corbykafui) reported@RogersHelps as a rep from rogers shouldn’t you be the one facilitating something like that after a customer has told you he reached out 4 times and nothing was done. You see why i say you guys don’t reward loyalty
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Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported@Rogers network is really broken in Vancouver or all of MetroVAN As soon as I go to US with Canadian Rogers network everything just gets much better. It's really sad to see it can't be improved for Canadians 1st. BTW this is same for Bell so that's not better either
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travisrenney (@travisrenney) reported@RogersHelps Staff more agents to answer the call volume. Having hold time longer than a few minutes is awful. Imagine you are at the grocery store or the bank and the cashier line is an hour long. Are you going to come back to that store. Are you going to be angry when it’s your turn.
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RE2 (@antru999) reportedThis ***** Corbin trash as **** @BlueJays go **** yourself @MarkShapiro @Rogers
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Chris P Bacon (@pozpiggy86) reportedSeriously @Rogers this is getting beyond unacceptable. I have now gone almost an entire 24 hours with no internet because my whole neighborhood is down. I sincerely regret ever signing up for your service! #CRTC
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Bonnie Lee (@stitchlady) reported@RogersHelps I am having a problem with the transmission of the Blue Jays game. My screen keeps going black and now my box has restarted on its own. I did call in and they restarted my modem, but I’m still having the same issue. Are you aware of a problem.
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jassully (@jassully1) reported@RogersHelps....seriously? An hour on hold and also 100 deep on your chat support queue??