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Rogers outages and service status in New Westminster, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around New Westminster, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 31, 7:19 PM EDT.
  • 63% Internet (63%)
  • 14% Wi-fi (14%)
  • 8% Phone (8%)
  • 7% Total Blackout (7%)
  • 7% TV (7%)
  • 2% E-mail (2%)

The latest reports from users having issues in New Westminster come from postal codes V3M .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 1: Problems at Rogers

Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Richmond, Burnaby, North Vancouver, Coquitlam, and New Westminster.

CityProblem TypeReport Time
Vancouver E-mail 18 hours ago
Surrey Wi-fi 1 day ago
Vancouver Total Blackout 1 day ago
Vancouver Wi-fi 2 days ago
Vancouver Phone 2 days ago
Vancouver Internet 2 days ago

Nearby cities with recent reports

Vancouver

21 recent signals

18 hours ago
Surrey

3 recent signals

1 day ago
Richmond

1 recent signals

4 days ago
Burnaby

1 recent signals

4 days ago
North Vancouver

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • S8Karthi
    Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • vicwozniak
    Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • LowCarbBeast
    Vic Basmadjian,MHP (@LowCarbBeast) reported

    @Rogers Instead of hitting us with increases maybe you should up your customer service! Forcing people to use AI is unacceptable!

  • deepika_vani
    Deepika Vani (@deepika_vani) reported

    @Rogers increased my phone plan without any notification or information and also I had my plan less than 6 months and they increased the charges. Now rogers don't respond to my calls or chat and the customer service is ridiculous.Cud someone get in touch with me so I can cancel?

  • THallehan
    The Nebuchadnezzar (@THallehan) reported

    @BlueJays John Schneider, Pete Walker, Atkins and Shapiro. Are u ******* kidding/insulting your fan base? You start Brandon Little?!?! How he’s still in the system shows how little u 4 ******* twits know & do in a day. You 4 need to be out of a job yesterday. @Rogers awful.

  • NeilAnthonyLive
    Neil Anthony (@NeilAnthonyLive) reported

    @SteveD29 @RogersHelps Keep fighting. They tried charging me for a service I never received and I kept calling and refusing. Eventually they gave up.

  • soro77
    𝗟𝗲𝗲 𝗦𝗼𝗿𝗼𝗰𝗵𝗮𝗻 (@soro77) reported

    Hey @Rogers figure your **** out. No internet all day...anyone know @TELUS phone number?

  • pokerleaffan
    Andrew Campbell (@pokerleaffan) reported

    @CanadasLeafs @Rogers Recently had a house fire. Wanted to tranfer internet and cable from the one that burnt to a rental property. Literally 2hrs on the phone. Like i didn't have enough **** to deal with.

  • Knxwhun
    Knxwhun.🇯🇲🇵🇸🍉 (@Knxwhun) reported

    We got our @Rogers modem today and they are already going through an outage lolol.

  • Hockeyfandan1
    Dan (@Hockeyfandan1) reported

    @CanadasLeafs @RogersHelps 😑🔫 Their remote sucks too

  • RealKiTsKorner
    KiTsKOrNeR (@RealKiTsKorner) reported

    So you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers

  • ForNL6
    For NL (@ForNL6) reported

    Fck it’s unreal how useless cell coverage is in NL. @TonyWakehamNL the amount of money wasted by certainly federal and maybe provincial towards @Bell and @Rogers while we have garbage service is mental. High cost phones and bills but utterly useless service …