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Rogers outages and service status in New Westminster, British Columbia

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Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around New Westminster, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 21, 9:28 PM EDT.
  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 13% TV (13%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Burnaby, Richmond, North Vancouver, Port Moody, Anmore, Coquitlam, and Port Coquitlam.

CityProblem TypeReport Time
Vancouver TV 23 minutes ago
Vancouver Wi-fi 2 hours ago
Surrey Internet 10 hours ago
Vancouver Internet 2 days ago
Surrey Internet 2 days ago
Vancouver Internet 2 days ago

Nearby cities with recent reports

Vancouver

26 recent signals

23 minutes ago
Surrey

8 recent signals

10 hours ago
Coquitlam

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • vicwozniak
    Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • 604kev
    Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Bob_Baggs
    Bob Baggs (@Bob_Baggs) reported

    @RogersHelps a couple years ago I added my name and address to the Do Not Knock List for your sales people and they are now back again, twice yesterday which I did not answer because of their aggressive tactics. I called customer service and the options are useless.

  • aishiebabiee
    🪷 Aisha 🪷 (@aishiebabiee) reported

    @Rogers cannot be serious... how can the automated call system end the call because you're experiencing a high call volume and instruct me to call back later???????? Y'all need to hit me back asap, what type of service is this? If this isn't dealt with my EOD I'm out

  • mrhunt66
    Robert Hunt (@mrhunt66) reported

    @RogersHelps is there an issue with Roger’s in St. John’s? My cable isn’t working

  • Pix_xtar
    Pixxsta (@Pix_xtar) reported

    I hate you @rogers you are terrible a tornado comes by for the first time in 30 years and you shutdown for 6 hours giving me automated phone call responses and than one of you’re employees cal me to ask if I wanna upgrade my plan or whatsoever

  • W_Goddard
    William Goddard 🍁 (@W_Goddard) reported

    @JeffreyBannon @Rogers I love the fact that they are offering employees buyouts and at the same time growing staffing in Morrocco because the average employee working in customer service gets paid about $1000 per month ...

  • mrhunt66
    Robert Hunt (@mrhunt66) reported

    @RogersHelps No apparent issues. Working now after I reset my modem

  • EMSIJason
    Jason Hoffman (@EMSIJason) reported

    @RogersHelps I only have 1 system for TV. It is not a recent event, the channel always has been poor quality video.

  • jmaandfriends
    JMAK (@jmaandfriends) reported

    @RogersBiz @Rogers @RogersMediaPR Please secure your buildings - this is so terrible. I hope it’s not real but it looks very real!

  • big_dog87
    Andrew (@big_dog87) reported

    @TPS_32Planner @Rogers Why are you paying that much for Rogers? That's literally more than 2x what I pay for their 2Gbps service

  • leswilliams2
    Les Williams (@leswilliams2) reported

    @RogersHelps C’mon…I spent 2 hours on hold waiting to speak to a tech ! It’s impossible to speak With with a human at that number !!! Currently I’m on wifi with bars. It will go away within the hour, Then I’ll go to my own 5g plan & that might work for an hour or so. There is no problem