Rogers outages and service status in New Westminster, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 5 outage signals in the last 24 hours around New Westminster, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 29, 3:28 AM EDT.
- Internet (67%)
- Wi-fi (12%)
- TV (7%)
- Phone (7%)
- Total Blackout (5%)
- E-mail (2%)
The latest reports from users having issues in New Westminster come from postal codes V3M .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Burnaby, North Vancouver, Surrey, Coquitlam, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 5 hours ago |
|
Richmond
|
Phone | 8 hours ago |
|
Vancouver
|
Total Blackout | 9 hours ago |
|
Burnaby
|
TV | 13 hours ago |
|
North Vancouver
|
Total Blackout | 17 hours ago |
|
Vancouver
|
Internet | 1 day ago |
Nearby cities with recent reports
14 recent signals
5 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Jenn Della (@JennPWasHere) reported from Delta, British Columbia@RogersHelps @Rogers I did but you didn’t help me.
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@Rogers hey still no service in bc get your **** together Rogers
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Karthi (@S8Karthi) reported from Surrey, British Columbia@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Mun Bagri, MA (@MunBagri) reported from Coquitlam, British ColumbiaIf @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????
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Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British ColumbiaHe it’s @Rogers down again in #yvr ????
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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IG:akinola_jane (@Janniedivahh) reportedPart 2 of 4 - The next day, he arrived but said he didn’t have the required installation kit and would escalate the issue. Four days later, I still have no internet, no update, and no installation date. @Rogers
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Wayne (@WJL_GH) reported@thesaleshole @Rogers Drop them - go to freedom mobile. great rates - no hassles. I've been on them for 3 years. Roaming - no problem. Never had issues connecting.
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Brett Zubot (@bzubes) reported@SportsnetPR **** you @Rogers 🖕🖕
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baby (@tinted__sun) reported@RogersHelps doubtful if you don't bring in weekend customer service. especially technical service, an employee deleted the internet off our account. WHO does that ?
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Sanka Jayasundera (@Zenblime) reported@RogersHelps i followed up with them through the chat and they told me to open another one which I did and that got rejected as well. The solution your organization puts forward is to repeat the same thing over and over again until I get bored. Not for your organization to resolve. Real class
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Kyle 🤌 (@Regen_Kyle) reportedDaily reminder that @Rogers is a garbage corporation.
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barrieguynow (@barrieguynow) reported@jsam10983741 Oh wait. @Rogers will pretend to help you. It is called @RogersHelps. Good luck. Might get thru by the 3rd day.
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🇨🇦 Mel Deydey 🏈 (@Mel_Deydey) reported@RogersHelps We have had no television service in #MedHat (Medicine Hat, AB) since 4:45 pm this afternoon. We get the message from Roger’s that “We are having some trouble.” If this persists, please try another channel. After 4.5 h, no channel works. Anyone else having issues?
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nodnarB (@DarthBC) reported@Rogers Your door to door sales people literally ignored the sign posted on my front door. “No peddlers, Agents or Solictors” so now I never want your services. Blame that pushy sales person.
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🇨🇦 BuBz 🥅🏒⚾️ (@bubzshed) reported@SportsnetPR **** you @Sportsnet 🖕 **** you @Rogers 🖕 Sticking your greedy grubby hands deeper into my pockets when I already pay a ridiculous price just to watch the games. Greedy ********, all of you!