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Rogers outages and service status in New Westminster, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 7 outage signals in the last 24 hours around New Westminster, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 30, 7:26 PM EDT.
  • 61% Internet (61%)
  • 17% Wi-fi (17%)
  • 9% TV (9%)
  • 5% Phone (5%)
  • 4% Total Blackout (4%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 30: Problems at Rogers

Rogers is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, North Vancouver, Burnaby, Port Moody, Coquitlam, Anmore, Richmond, Coquitlam, and Port Coquitlam.

CityProblem TypeReport Time
Vancouver Internet 8 minutes ago
Surrey E-mail 3 hours ago
Vancouver TV 4 hours ago
Surrey Total Blackout 4 hours ago
Vancouver E-mail 10 hours ago
Surrey Internet 23 hours ago

Nearby cities with recent reports

Vancouver

20 recent signals

8 minutes ago
Surrey

6 recent signals

3 hours ago
North Vancouver

2 recent signals

2 days ago
Burnaby

1 recent signals

3 days ago
Port Moody

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • lovejothundaly1
    lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia

    @AboutRogers @Rogers Still same internet not working

  • MattBishopL3
    Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • ilovethearts
    David Finnis 🚴 (@ilovethearts) reported from Vancouver, British Columbia

    I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Surrey, British Columbia

    @RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Harry22202683
    Harry (@Harry22202683) reported

    @RogersHelps I have no cellphone service hence I am unable to call customer service to understand what is happening. I tried to use Rogers Business chat and that is unavailable as well. I am currently completely stranded. Please help

  • longshadowjr
    LSJ’s Office (@longshadowjr) reported

    how ******** are you clowns at @Sportsnet @Rogers okay with having Garry Galley still call hockey games in 2026? this chucklehead never ever stops talking

  • msjjlh
    Mmm (@msjjlh) reported

    @ryangerritsen I am dealing with that right now. I just spoke with @Rogers an hour ago. They put my son‘s leased phone on my account instead of his. Now I cannot leave and cancel my plan even though i own my phone! I bought it from Apple! Plus they added another year on his plan!!!! Fraud!!!

  • RobertChaulk
    Robert Chaulk🫐 (@RobertChaulk) reported

    @EddieSheerr @DaveJSullivan @Rogers K. Didn’t know that 👍. Be nice to get away from cell thing but cost with Starlink might be an issue.

  • RGHall
    RH (@RGHall) reported

    @pale_atlantis I have the same problem watching on my TV on @Sportsnet with @Rogers cable. Started doing it last year. Probably because everything is through stupid WiFi.

  • GMurray64532
    Gloria Murray (@GMurray64532) reported

    @Garnet_2203 @Rogers USA Blackstone owns a big piece Rogers & service doesnt exist; called twice told call back lines busy, bill wrong for 4th time (still try fix), many CDN employees GONE replaced by international call centres & $5/month price hike for no reason. @CanadianPM 🇨🇦run competition pls

  • sanwins
    {First Name} - (@sanwins) reported

    @MelissaLMRogers Holy crap indeed. Just think, your painful support calls will now be handled by "Akash from Nova Scotia". @rogers sucks.

  • triciaterryxo
    Tricia Terry (@triciaterryxo) reported

    @Rogers why is the data so bad in Bowmanville for months now.

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @Rogers is laying off half its employees. Does that mean that we’ll be on hold for 2-3 hours to speak to customer service or technical support, since it takes over an hour now! They don’t properly service their customers now? #really

  • krishanarora1
    Krishan Arora (@krishanarora1) reported

    @RogersHelps it’s really worst service from last 2 months