Rogers Outage in New Westminster, British Columbia

@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

@RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch

@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

@RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal

@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

@RogersHelps I had the issue pre-@1111Resolver

@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

@Rogers Guys, your expensive data plan is horrible. I am paying $125/month and the included 10gb is done in 7 days often. The unlimited internet is way too slow to be called internet, so the rest of the month I can’t even use Google maps. So frustrating

@Rogers Can you explain why one of your representatives offered us a deal for a phone, told us to call back the next day because the billing system was down(???) and now your staff refuse to honour the agreed on pricing? Are your staff liars or just incompetent?

@RogersHelps Cawthra and Burnhamthorpe, no home internet since noon until now. the worst Sunday ever

@filipe_freire12 @RogersHelps @Rogers Cawthra and Burnhamthorpe, no home internet since noon until now. the worst Sunday ever

I have been having problems with @Rogers lately I tried live chat the lady didn't understand problem I called waited 20 mins got hung up on Called a 2nd time got through after another 20 mins was transferred to different specialist only to hear automated voice they're closed 😡

@RogersHelps Multiple devices can see and connect to the network but won’t reach the internet. Phones, tv trying to connect to netflix for example.

@RogersHelps I can be next to the modem and no change. One device can see the network. Next to it, another can’t see it.

@RogersHelps I can connect to the 5 g network but it doesn’t reach the internet so I have to use the 2.4.

@bruinsbunnie @rogerstv I’m having the same issue watching leafs tonight @RogersHelps. Keeps intermittently freezing😡. Unacceptable.

@RogersHelps internet has been out off and on all day. Reported outage issue. Finally is fixed multiple hours later just to go out again after an hour or working. Case number C157569498.