Rogers outages and service status in New Westminster, British Columbia

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Rogers generated 1 outage signal in the last 24 hours around New Westminster, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 22, 6:59 PM EDT.

Internet (57%)
Wi-fi (17%)
TV (11%)
E-mail (6%)
Phone (6%)
Total Blackout (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	New Westminster	Baseline
Apr 21, 10:20 PM EDT	0	0	0
Apr 21, 10:40 PM EDT	0	0	0
Apr 21, 11:00 PM EDT	0	0	0
Apr 21, 11:20 PM EDT	0	0	0
Apr 21, 11:40 PM EDT	0	0	0
Apr 22, 12:00 AM EDT	0	0	0
Apr 22, 12:20 AM EDT	0	0	0
Apr 22, 12:40 AM EDT	0	0	0
Apr 22, 1:00 AM EDT	0	0	0
Apr 22, 1:20 AM EDT	0	0	0
Apr 22, 1:40 AM EDT	0	0	0
Apr 22, 2:00 AM EDT	0	0	0
Apr 22, 2:20 AM EDT	0	0	0
Apr 22, 2:40 AM EDT	0	0	0
Apr 22, 3:00 AM EDT	0	0	0
Apr 22, 3:20 AM EDT	0	0	0
Apr 22, 3:40 AM EDT	0	0	0
Apr 22, 4:00 AM EDT	0	0	0
Apr 22, 4:20 AM EDT	0	0	0
Apr 22, 4:40 AM EDT	0	0	0
Apr 22, 5:00 AM EDT	0	0	0
Apr 22, 5:20 AM EDT	0	0	0
Apr 22, 5:40 AM EDT	0	0	0
Apr 22, 6:00 AM EDT	0	0	0
Apr 22, 6:20 AM EDT	0	0	0
Apr 22, 6:40 AM EDT	0	0	0
Apr 22, 7:00 AM EDT	0	0	0
Apr 22, 7:20 AM EDT	0	0	0
Apr 22, 7:40 AM EDT	0	0	0
Apr 22, 8:00 AM EDT	0	0	0
Apr 22, 8:20 AM EDT	0	0	0
Apr 22, 8:40 AM EDT	0	0	0
Apr 22, 9:00 AM EDT	0	0	0
Apr 22, 9:20 AM EDT	0	0	0
Apr 22, 9:40 AM EDT	0	0	0
Apr 22, 10:00 AM EDT	0	0	0
Apr 22, 10:20 AM EDT	0	0	0
Apr 22, 10:40 AM EDT	0	0	0
Apr 22, 11:00 AM EDT	0	0	0
Apr 22, 11:20 AM EDT	0	0	0
Apr 22, 11:40 AM EDT	0	0	0
Apr 22, 12:00 PM EDT	0	0	0
Apr 22, 12:20 PM EDT	0	0	0
Apr 22, 12:40 PM EDT	0	0	0
Apr 22, 1:00 PM EDT	0	0	0
Apr 22, 1:20 PM EDT	0	0	0
Apr 22, 1:40 PM EDT	0	0	0
Apr 22, 2:00 PM EDT	0	0	0
Apr 22, 2:20 PM EDT	0	0	0
Apr 22, 2:40 PM EDT	0	0	0
Apr 22, 3:00 PM EDT	0	0	0
Apr 22, 3:20 PM EDT	0	0	0
Apr 22, 3:40 PM EDT	0	0	0
Apr 22, 4:00 PM EDT	0	0	0
Apr 22, 4:20 PM EDT	0	0	0
Apr 22, 4:40 PM EDT	0	0	0
Apr 22, 5:00 PM EDT	0	0	0
Apr 22, 5:20 PM EDT	0	0	0
Apr 22, 5:40 PM EDT	0	0	0
Apr 22, 6:00 PM EDT	0	0	0
Apr 22, 6:20 PM EDT	0	0	0
Apr 22, 6:40 PM EDT	0	0	0
Apr 22, 7:00 PM EDT	0	0	0
Apr 22, 7:20 PM EDT	0	0	0
Apr 22, 7:40 PM EDT	0	0	0
Apr 22, 8:00 PM EDT	0	0	0
Apr 22, 8:20 PM EDT	0	0	0
Apr 22, 8:40 PM EDT	0	0	0
Apr 22, 9:00 PM EDT	0	0	0
Apr 22, 9:20 PM EDT	0	0	0
Apr 22, 9:40 PM EDT	0	0	0
Apr 22, 10:00 PM EDT	0	0	0
Apr 22, 10:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Coquitlam, Surrey, North Vancouver, Anmore, Richmond, Burnaby, Coquitlam, and Port Coquitlam.

City	Problem Type	Report Time
Vancouver	Internet	3 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Coquitlam	Phone	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Phone	2 days ago

Nearby cities with recent reports

Vancouver

12 recent signals

3 hours ago

Surrey

4 recent signals

3 days ago

Coquitlam

2 recent signals

2 days ago

North Vancouver

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

Jeanne (@Meanchef) reported 2 minutes ago from Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
RuthlessBC (@RuthlessBC) reported 5 minutes ago from North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
Jason Michael (@JayGarfs) reported 10 minutes ago from Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
kelly (@kellymanloves) reported 10 minutes ago from Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
CodeRed333 (@3Code3Red3) reported 16 minutes ago from Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
Jua (@juadog) reported 23 minutes ago from Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
Andrew F Stewart (@AndrewFstewart) reported 24 minutes ago from Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
Kiefer Abram (@kikithekrakra99) reported 34 minutes ago from Surrey, British Columbia
@victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G
Ronald Swizzler (@stuffapproved) reported 35 minutes ago from Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
Hassan Deq (@HassanDeq_) reported 38 minutes ago from Surrey, British Columbia
Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage
Jay Holtslander (@j_holtslander) reported 39 minutes ago from Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
Patty Friesen (@FriesenPatty) reported 39 minutes ago from Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
Jody Vance (@jodyvance) reported 39 minutes ago from Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
Matt Bishop (@MattBishopL3) reported 45 minutes ago from North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
Eva Pang (@oneweedram) reported 48 minutes ago from Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
Tom Alexander (@_TJAlexander) reported 50 minutes ago from Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
hazel (@angerthehazel) reported 51 minutes ago from Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 53 minutes ago from Ladner, British Columbia
.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
Kiefer Abram (@kikithekrakra99) reported 58 minutes ago from Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
Kiefer Abram (@kikithekrakra99) reported 59 minutes ago from Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Howling at the Moon 🐺 (@Jane_Gillon) reported 3 minutes ago
@adamndsmith Ugh! I have the same type of issue with @Rogers cable TV. The new system moves to a standby screen at 5 hours if it thinks no one is watching it. My old mom does not know know how to channel the move the remote to stop this from happening. It has ruined TV for her.
scott cooney (@ScottyC27) reported 4 minutes ago
@RogersHelps Is there internet down in east york woodbine and danforth
Les Knight (@KnightLes90454) reported 5 minutes ago
@RogersHelps is your customer care lines not working. I’m calling and the recording says it’s closed. It 11:20 AST or did you just close up shop.
Dan (@PotunaSalad) reported 5 minutes ago
@RogersHelps From my experience, the Rogers Ambassador Team is totally useless. They botched my account and flat out lied to me and then made unauthorized changes to my account that even your customer care team can't seem to figure out! 19 year customer that's about to switch!
Bluefieldchecker (@Bluefieldcheck1) reported 6 minutes ago
@RogersHelps @KjennerBrian Roger’s is down in Markham again
Shane Ruys - 🇨🇦 (@KingstonAgent) reported 6 minutes ago
@Rogers Trying to remove a “Unison-add on” as I have no need for it & no idea why it’s on my bills. Try it online and get a “sorry something went wrong and we’re working as quickly as we can” message, so try online chat to wait 2 hrs in queue only to be dropped. Brutal “service”
AJ (@Gradsen) reported 7 minutes ago
@RogersHelps what's the number to cancel services?
Shreyas S (@Shreyas87139893) reported 10 minutes ago
@RogersHelps Network showing sos for one of my lines. I dont know the reason. Paying for that line and not getting any service.
Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 10 minutes ago
Ok @RogersHelps @rogers I have been without access to my email for weeks. I've spent at least 2hrs on the phone with you guys trying to fix it. Can you please get someone to help? I can't get to bills, I can't get in. I am completely unable to receive the MFA. HELP.
Chris P Bacon (@pozpiggy86) reported 12 minutes ago
Who needs a boyfriend when you have a perfectly good @Rogers line willing to go down on you all the time? I thought switching to Rogers would help with my problems, but apparently, I was wrong! #CRTC