Rogers

Rogers Outage Report in New Westminster, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in New Westminster come from postal codes V3M and V3L.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, British Columbia 12/06/2025 22:35

December 06: Problems at Rogers

Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Langley, Coquitlam, Surrey, Vancouver, Coquitlam, Port Coquitlam, North Vancouver, New Westminster, Richmond, Burnaby, Delta, Pitt Meadows and Port Moody.

Loading map, please wait...
City Problem Type Report Time
CanadaLangley Internet
CanadaCoquitlam E-mail
CanadaSurrey Wi-fi
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • CoachDhillon JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!

  • lovejothundaly1 lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia

    @AboutRogers @Rogers Still same internet not working

  • 604kev Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • vicwozniak Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • HassanDeq_ Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia

    Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage

  • MarianRLS1985 Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • rankinacameron crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • Nic_Amaya Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • MattBishopL3 Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • Meanchef Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • elanashepert Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • travelcanucks Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • FightKobraKai FightKobraKai (@FightKobraKai) reported from Port Moody, British Columbia

    Do you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?

  • MunBagri Mun Bagri, MA (@MunBagri) reported from Coquitlam, British Columbia

    If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsLeeWilliams Lee Williams (@ItsLeeWilliams) reported

    @RogersHelps it’s odd why, as a “preferred customer” you require an additional $5 a month for waiving the automatic withdrawal but as a regular client, there is no such request or fee if you waive it.

  • ItsLeeWilliams Lee Williams (@ItsLeeWilliams) reported

    @RogersHelps You’re not getting it. If I waive the automatic withdrawal as a “preferred” customer, you add $5 to my monthly bill. As a consumer customer, if I waive the automatic withdrawal, there is NO $5 added to my monthly bill. Why?

  • dandunstan15 Dan Dunstan (@dandunstan15) reported

    @RogersHelps my internet is down and I must watch #ObiWan tonight when will it be fixed!

  • dgc_to SPFC Toronto (@dgc_to) reported from Whitby, Ontario

    @Rogers I am tired of the ****** Customer Service. Your billing department is the only one working fine.

  • pjbmount Paul Black (@pjbmount) reported

    @RogersHelps are you aware of an outage in the Durham area? Are crews working on it?

  • DougmanXL DougmanXL (@DougmanXL) reported

    @RogersHelps Also not getting "LTE+" reliably, keeps going back to "LTE" randomly. Factory reset phone last night, was getting LTE+ again, but now it's not showing up this afternoon. Is there maintenance on the towers causing LTE+ to shut down?

  • EmilyFerraro12 Emily Ferraro (@EmilyFerraro12) reported

    @RogersHelps Your communication on this issue has been severely lacking. Stop using robo communications and give your customers some real and useful "live" information. Like many others, I am on Day 6 without internet. Your comms are a joke. You will lose customers as a result of this.

  • Smithy1Alex alex smith (@Smithy1Alex) reported

    @RogersHelps @elefontpress Day 6 w/o internet in Ottawa ... now with only "We're sorry it's taking so long" ... but still no info about the Rogers' service outage or ETA for resuming service!

  • moltenink Moltenink (@moltenink) reported

    . @RogersHelps You guys really don't have a clue what is going on do you? My service was restored this morning and I just got a text apologizing because there is a delay in fixing the issues at the location I informed you about. What is happening over there?

  • KarenQuips Karen Kavanagh (@KarenQuips) reported

    @adverbmc @RogersHelps @HydroOne Do you have power? I don’t yet. Hopefully soon. The outage map wasn’t available or kept up to date. But given the severity of the damage, that’s understandable. But both good points nonetheless. Also, ‘customers’ is not number of people. Use plain language.