Rogers Outage Report in New Westminster, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in New Westminster come from postal codes V3M.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, British Columbia 04/25/2024 10:50

April 25: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Burnaby, New Westminster, Langley, North Vancouver, Port Moody, Richmond, Pitt Meadows and Port Coquitlam.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • 604kev Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • vicwozniak Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • MunBagri Mun Bagri, MA (@MunBagri) reported from Coquitlam, British Columbia

    If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DavisLabrador Diane Davis Loves Newfoundland And Labrador (@DavisLabrador) reported

    @RogersHelps @JimPittman The whole region is experiencing a full outage. Why is there no information available after almost 18 hours?

  • davidzelcer . (@davidzelcer) reported

    Rogers services out almost 24 hours in gander. Cable. Wifi. Never had that before. @RogersHelps #rogers #nlpoli @CBCNL

  • Lortisha1978 Lortisha (@Lortisha1978) reported

    @Rogers really needs to get there **** together. People in store tell you one thing then when you call customer service they tell you that the store was wrong. Shouldn't everyone company wide be on the same page? Is that too much to ask?

  • desireedante1 Desirée Bishop (@desireedante1) reported

    @RogersHelps Cable is down for us in Toronto Beaches...any timeline for restoration of service?

  • GauravLance Gaurav Lance Dsouza (@GauravLance) reported

    @RogersHelps internet has been down at my place in Waterloo for about 4 hours. Everytime I try to get help it takes me to a bot asking me to restart my modem. Very cool.

  • deity_of_death Chris (@deity_of_death) reported

    @RogersHelps our internet and cable TV went out just before 1pm this afternoon and we're still down.

  • DavisLabrador Diane Davis Loves Newfoundland And Labrador (@DavisLabrador) reported

    @RogersHelps @olympicfan68 Part of this issue is also that the Rogers web page will not load to register outages. The whole community is out including businesses. Unless the are Bell customers. No phone, internet or cable. For approx 18 hours. Please report all customers with A1V postal code.

  • InacanDan Dan Inacan (@InacanDan) reported

    Cant wait to CANCEL my service with @rogers! Biggest legalized scam I've ever seen. You would think their plans would get better over time.. NO!!! They get WORSE! LESS for MORE! **** YOU ROGERS. You greedy sacks of ****!! Go **** yourselves.

  • SHUU_MO SuMo (@SHUU_MO) reported

    Great job @RogersHelps I complained about people calling me who don’t speak English and what happens! I don’t understand WTF you saying again

  • Ronin_Exploring Ronin Exploring (@Ronin_Exploring) reported

    @RogersHelps Whats the update on the total service outage in Gander Newfoundland since 9pm last night?