Rogers outages and service status in New Westminster, British Columbia
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around New Westminster, including 1 direct report.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- The most recent signal from this area was received Apr 7, 8:01 PM EDT.
- E-mail (25%)
- Internet (25%)
- Wi-fi (25%)
- Phone (25%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Anmore, Burnaby, Surrey, Coquitlam, Port Coquitlam, North Vancouver, Langley, Coquitlam, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 15 hours ago |
|
Vancouver
|
Internet | 17 hours ago |
|
Richmond
|
Phone | 18 hours ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Phone | 2 days ago |
|
Vancouver
|
Internet | 3 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps I had the issue pre-@1111Resolver
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaI pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Kiefer Abram (@kikithekrakra99) reported from Coquitlam, British Columbia@RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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kayge (@sparklehorss) reported from Langley, British Columbia@RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhilesh (@Nikhilesh00786) reported@RogersHelps I’ve raised the ticket on Friday for internet issues. I’ve followed up yesterday but they were not able to schedule the technician sooner. Can I get my services up and running today. It’s been 4 days now without internet. Cannot afford more downtime. Worst internet experience.
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Deca Investor🇺🇸 🇨🇦 (@decainvestor) reported@RogersHelps @FedEx For 2 months, I've received zero proactive updates or calls from Rogers. Every vague timeline required me to chase you on workdays—it's been mentally exhausting. Please offer a real solution (e.g., expedited replacement device) instead of just asking for more patience.
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Chanderkumar (@ChanderkumarY) reported@Rogers @CRTCeng how come customer service can be closed on Sunday specially when you are in telecom biz so absurd
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N (@rideauoakville) reported@RogersHelps Nobody showed up. I waited 5 hours. Will you compensate me for my time? This is my confirmation number for installation service. Rogers Bulk Services Confirmation I2540892768 So fed up with Rogers. I’ll be cancelling my 6 users on your cellphone service.
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N (@rideauoakville) reported@RogersHelps Pathetic service as usual from Rogers. I have waiting since 8am for internet installation at my condo. The service window was 8am to noon. I have not received a call from a service technician who I actually saw parked outside my building. What a waste of my time.
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Watmough.eth (@Watmougheth) reportedWhat gives @Rogers, I order a phone, you cancel that force me on that plan. Tried to order another one. 8 days in and nothing. @Fidomobile had a tablet out to me in less than two days
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ldbharat nahata (@iambn) reported@RogersHelps Yes they did that and I was told 48 hrs back that I will get a call within 24hrs from win back team. But obviously I know rogers they don't care about customer so obviously I haven't received any call yet @RogersHelps @Rogers pathetic customer service
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Jordan (@JordaninSaprae) reported@Rogers Your customer service sucks. Been on hold for 90 mins. Probably will be my last call. Looks like I should switch to @Bell or @TELUS
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N (@rideauoakville) reported@RogersHelps Just spent 50 minutes on hold. Got a human & was cut off. Asked to speak to a supervisor & was waiting & the call ended. Let’s see if Rogers has the recency to call me back. Pathetic service as usual.
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Deca Investor🇺🇸 🇨🇦 (@decainvestor) reported@RogersHelps @RogersHelps I get that resolutions can take time, but customers shouldn't suffer indefinitely because of issues with your chosen shipping partner (@FedEx). That's between Rogers and FedEx—not me. 2/