Rogers

Rogers Outage Report in New Westminster, British Columbia

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The latest reports from users having issues in New Westminster come from postal codes V3M and V3L.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, British Columbia 12/26/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Coquitlam, Surrey, Burnaby, Coquitlam, Port Moody, New Westminster, Port Coquitlam, North Vancouver, Richmond, Langley, Delta and Pitt Meadows.

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City Problem Type Report Time
CanadaVancouver TV
CanadaCoquitlam Internet
CanadaSurrey Phone
CanadaSurrey Phone
CanadaBurnaby Internet
CanadaBurnaby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • angerthehazel hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • MrKush604 𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • soulpmp soulpmp (@soulpmp) reported

    @RogersHelps not only was I left on hold waiting for over 1 1/2 hrs for your customer service team on Saturday, but I've been waiting on a call back today for over 2 hrs. #lame #monopoly #iwantmoreformymoney

  • celestialbloo RJS (@celestialbloo) reported

    To recap my exceptional service with @Rogers: - my pvr was becoming unresponsive as happens with their Nextbox PVRs. This will be the 3rd or 4th I've replaced in the last year or so - after talking to a very nice CS agent I declined to have him ship me a new pvr instead choosing

  • sierralad Kevin (@sierralad) reported

    Ah, the commercial for the Rogers Push The Mute Button Event. Seriously, @Rogers, who greenlit this monumentally stupid commercial?

  • chrishaid1982 Hawkeye82 (@chrishaid1982) reported

    @jen_beleafer @RogersHelps Our household is having issues with Rogers tv and internet on a daily basis which is just ridiculous for what you pay for. Definitely looking into switching to Bell. Rogers had more than enough time to make things right for our family. Feeling disgusted.

  • Anish57466381 Anish (@Anish57466381) reported

    ROGERS = GARBAGE. They put you on hold and forgot that they are earning because of us @RogersBiz

  • butts_kris Kris Butts (@butts_kris) reported

    @RogersHelps when I’m having on-going technical service issues and Anna can’t help, it’s extremely frustrating to listen to repeated messages telling me to use Anna. Just get me a human already!

  • JimMay99980521 Jim May (@JimMay99980521) reported

    Tried to get a new phone during the Black Friday/Cyber Monday week through @Rogers and got such a runaround from @RogersHelps that I was actually told that I should go to a different service provider when I would not agree to the upsell of my account.

  • andreastenberg Andrea J. Stenberg (@andreastenberg) reported

    My parents get **** support from Rogers cable. They phone for help & after turning down an aggressive upsell they get a half-assed attempt at tech support then get told they need new hardware which will arrive in 5 business days. I show up & fix the problem in 5 min @RogersHelps

  • rupinde59851948 rupinder kaur (@rupinde59851948) reported

    @RogersHelps @Brightstar @Rogers Lost my device on Nov 20. Recived my device after 2 weeks on Dec06. But the device I received is not turning on and Brightstar is keep saying you have to wait . It’s been more than 22 days without a device .Is this kind of service rogers provides.

  • MichelleFaz1 MichelleFaz (@MichelleFaz1) reported

    @Rogers Mr. Staffieri - corporate tax laws are less complicated than navigating what it takes to fix a broken phone screen, even though I've been paying insurance on that phone for years. Help.