Rogers outages and service status in New Westminster, British Columbia

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Rogers generated 3 outage signals in the last 24 hours around New Westminster, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 23, 12:27 PM EDT.

Internet (59%)
Wi-fi (17%)
TV (10%)
E-mail (6%)
Phone (6%)
Total Blackout (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	New Westminster	Baseline
Apr 22, 7:00 PM EDT	0	0	0
Apr 22, 7:20 PM EDT	0	0	0
Apr 22, 7:40 PM EDT	0	0	0
Apr 22, 8:00 PM EDT	0	0	0
Apr 22, 8:20 PM EDT	0	0	0
Apr 22, 8:40 PM EDT	0	0	0
Apr 22, 9:00 PM EDT	0	0	0
Apr 22, 9:20 PM EDT	0	0	0
Apr 22, 9:40 PM EDT	0	0	0
Apr 22, 10:00 PM EDT	0	0	0
Apr 22, 10:20 PM EDT	0	0	0
Apr 22, 10:40 PM EDT	0	0	0
Apr 22, 11:00 PM EDT	0	0	0
Apr 22, 11:20 PM EDT	0	0	0
Apr 22, 11:40 PM EDT	0	0	0
Apr 23, 12:00 AM EDT	0	0	0
Apr 23, 12:20 AM EDT	0	0	0
Apr 23, 12:40 AM EDT	0	0	0
Apr 23, 1:00 AM EDT	0	0	0
Apr 23, 1:20 AM EDT	0	0	0
Apr 23, 1:40 AM EDT	0	0	0
Apr 23, 2:00 AM EDT	0	0	0
Apr 23, 2:20 AM EDT	0	0	0
Apr 23, 2:40 AM EDT	0	0	0
Apr 23, 3:00 AM EDT	0	0	0
Apr 23, 3:20 AM EDT	0	0	0
Apr 23, 3:40 AM EDT	0	0	0
Apr 23, 4:00 AM EDT	0	0	0
Apr 23, 4:20 AM EDT	0	0	0
Apr 23, 4:40 AM EDT	0	0	0
Apr 23, 5:00 AM EDT	0	0	0
Apr 23, 5:20 AM EDT	0	0	0
Apr 23, 5:40 AM EDT	0	0	0
Apr 23, 6:00 AM EDT	0	0	0
Apr 23, 6:20 AM EDT	0	0	0
Apr 23, 6:40 AM EDT	0	0	0
Apr 23, 7:00 AM EDT	0	0	0
Apr 23, 7:20 AM EDT	0	0	0
Apr 23, 7:40 AM EDT	0	0	0
Apr 23, 8:00 AM EDT	0	0	0
Apr 23, 8:20 AM EDT	0	0	0
Apr 23, 8:40 AM EDT	0	0	0
Apr 23, 9:00 AM EDT	0	0	0
Apr 23, 9:20 AM EDT	0	0	0
Apr 23, 9:40 AM EDT	0	0	0
Apr 23, 10:00 AM EDT	0	0	0
Apr 23, 10:20 AM EDT	0	0	0
Apr 23, 10:40 AM EDT	0	0	0
Apr 23, 11:00 AM EDT	0	0	0
Apr 23, 11:20 AM EDT	0	0	0
Apr 23, 11:40 AM EDT	0	0	0
Apr 23, 12:00 PM EDT	0	0	0
Apr 23, 12:20 PM EDT	0	0	0
Apr 23, 12:40 PM EDT	0	0	0
Apr 23, 1:00 PM EDT	0	0	0
Apr 23, 1:20 PM EDT	0	0	0
Apr 23, 1:40 PM EDT	0	0	0
Apr 23, 2:00 PM EDT	0	0	0
Apr 23, 2:20 PM EDT	0	0	0
Apr 23, 2:40 PM EDT	0	0	0
Apr 23, 3:00 PM EDT	0	0	0
Apr 23, 3:20 PM EDT	0	0	0
Apr 23, 3:40 PM EDT	0	0	0
Apr 23, 4:00 PM EDT	0	0	0
Apr 23, 4:20 PM EDT	0	0	0
Apr 23, 4:40 PM EDT	0	0	0
Apr 23, 5:00 PM EDT	0	0	0
Apr 23, 5:20 PM EDT	0	0	0
Apr 23, 5:40 PM EDT	0	0	0
Apr 23, 6:00 PM EDT	0	0	0
Apr 23, 6:20 PM EDT	0	0	0
Apr 23, 6:40 PM EDT	0	0	0
Apr 23, 7:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, Coquitlam, North Vancouver, Anmore, Richmond, Burnaby, Coquitlam, and Port Coquitlam.

City	Problem Type	Report Time
Surrey	Internet	7 hours ago
Vancouver	Internet	7 hours ago
Vancouver	Internet	18 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

13 recent signals

7 hours ago

Surrey

4 recent signals

7 hours ago

Coquitlam

2 recent signals

3 days ago

North Vancouver

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

Jay Holtslander (@j_holtslander) reported 1 minute ago from Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
JESSICA💋 (@keeponsmilingu) reported 5 minutes ago from Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
Kiefer Abram (@kikithekrakra99) reported 6 minutes ago from Surrey, British Columbia
@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
Trevor (@EastvanTrev) reported 7 minutes ago from Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 8 minutes ago from Port Coquitlam, British Columbia
@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
hazel (@angerthehazel) reported 12 minutes ago from Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
Andrew Christopher (@ACmusic_10) reported 14 minutes ago from Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
Amanda S W♡ (@AmandaSW87) reported 19 minutes ago from Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
Mun Bagri, MA (@MunBagri) reported 19 minutes ago from Coquitlam, British Columbia
If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.
Jenn Della (@JennPWasHere) reported 21 minutes ago from Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
Sheila Morissette (@sheilamoris) reported 28 minutes ago from Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
Eric Machado (@heyericm) reported 29 minutes ago from Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
Alli Bearinger 🇨🇦 (@Abearinger) reported 30 minutes ago from Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
Vic Wozniak (@vicwozniak) reported 37 minutes ago from Surrey, British Columbia
@RogersHelps Data still not working. Cloverdale BC
Kevin (@604kev) reported 39 minutes ago from New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
Matt Evans (@Thatmattevans) reported 46 minutes ago from West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
Morgane Oger (@MorganeOgerBC) reported 47 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
Kiefer Abram (@kikithekrakra99) reported 47 minutes ago from Surrey, British Columbia
@RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????
CodeRed333 (@3Code3Red3) reported 49 minutes ago from Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
JD (@CoachDhillon) reported 52 minutes ago from Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Swapnil Ghaywat (@CanadianSwaps) reported 1 minute ago
@Rogers such a bad service and worst wait time to get connected with customer service. Specially in Oakville, Ontario area. #Ontario #Oakville #GTA
Michal (@michal_poterji6) reported 2 minutes ago
@RogersHelps Call me inbox me no problem . I tell you all .
Michele L Renaud (@MicheleLReiw) reported 4 minutes ago
@Rogers you actually have no concept of customer service. I have been waiting 2 weeks for a modem and have yet to receive it. In Montreal, not in the middle of nowhere…. Montreal.
Randall Albertini (@RandallAlb70530) reported 5 minutes ago
@RogersHelps Pls contact me for help with new tv bundle as mine is expiring next month
Matthew Leonard (@leonard_mw) reported 14 minutes ago
@BardiaB10 @Rogers Impossible to speak to someone at Roger’s. I am a new customer within the past 24 hours. Trying to resolve an issue so I can link the account to the my Roger’s app. Frustrated on Day 1 @Rogers
Peter Young (@cy686phtsl) reported 16 minutes ago
@RogersHelps I asked the representative if it was possible to suspend my service for two months (specifically June and July).
Les Knight (@KnightLes90454) reported 19 minutes ago
@RogersHelps is your customer care lines not working. I’m calling and the recording says it’s closed. It 11:20 AST or did you just close up shop.
scott cooney (@ScottyC27) reported 20 minutes ago
@RogersHelps Is there internet down in east york woodbine and danforth
Chris P Bacon (@pozpiggy86) reported 24 minutes ago
Thanks @Rogers... Your website said that service would be back by 7 PM... 7 PM comes around, and now it's saying 8 PM. Seriously, you need to do better. I'm sick of the constant false advertising from your company! #CRTC
MustangShow (@MustangShow) reported 26 minutes ago
@RogersHelps #Rogers Dollar Store Internet is down AGAIN in Markham!! @ROGERS 🖕