Rogers outages and service status in New Westminster, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 2, 7:52 PM EDT.
- Internet (64%)
- Wi-fi (13%)
- Total Blackout (7%)
- TV (7%)
- Phone (7%)
- E-mail (2%)
The latest reports from users having issues in New Westminster come from postal codes V3M .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at Rogers
Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Richmond, Burnaby, North Vancouver, Coquitlam, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Phone | 2 days ago |
|
Vancouver
|
Wi-fi | 3 days ago |
|
Vancouver
|
4 days ago | |
|
Surrey
|
Wi-fi | 4 days ago |
|
Vancouver
|
Total Blackout | 4 days ago |
Nearby cities with recent reports
17 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Karthi (@S8Karthi) reported from Surrey, British Columbia@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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FightKobraKai (@FightKobraKai) reported from Port Moody, British ColumbiaDo you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?
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lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia@AboutRogers @Rogers Still same internet not working
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......
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#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia@RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Blackhat Casper (@JBPVFM) reported@AnthCo1 @CanadasLeafs @Rogers Rogers Store: How can I help you. Need to swap remotes. Rogers Store: Let me check online. What?
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Paulzki (@Paulzki) reported@RealDonBradshaw @BlueJays @Rogers What kind of unhinged post is this? You e never watched a sport in your life
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JT. (@JRTabula) reported@RogersHelps Which doesn’t have the self service on the website unfortunately.
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Solid Shatner (@KarlMagnonMan) reported@RogersHelps All I want to do is change my address. I’ve been trying to do this since 2021 and your garbage website will NOT let me change it. Your AI said your tech support is 24/7 & every time I request to speak to someone I’m hung up on. This is 100% UNACCEPTABLE.
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Grittygirl88 (@grittygirl88) reported@RogersHelps Roger's offline stores are not able schedule the te h appointments for new device installation and are not even able to schedule appointment. The Roger's in square one mall said they cannot do any modifications for the home internet service.
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evanspence (@Loveataurus) reported@RogersHelps How do you expect me to call into customer service for help when i been on hold for 55mins ? And don't say visit a store because i did that the other day and they said same to call customer service .
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Jim Stirr (@StirrJim) reported@CanadasLeafs @Rogers Same absolute appalling the customer or lack thereof service! Absolute disgrace and joke
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Laura Brown 🍁 (@thatgrrl) reported@Darth_Pingu @Rogers Labour (customer service staff included) is not cheap in Canada. They also require benefits, pensions, and so on and so on. A lot of costs to have employees in Canada. A business needs to make money beyond what their costs are.
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John G KBO 🇨🇦 (@madhi19) reported@CanadasLeafs @Rogers Try the website, they really don't want you to call for that ****. I know it was two or three clicks with Videotron to get one.
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Grittygirl88 (@grittygirl88) reported@Rogers On holf for 1 hour on customer care helpline. How is it that you do not have enough customer care representatives.