Rogers outages and service status in New Westminster, British Columbia

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Rogers generated 2 outage signals in the last 24 hours around New Westminster, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 22, 10:00 PM EDT.

Internet (60%)
Wi-fi (15%)
TV (13%)
Total Blackout (6%)
E-mail (4%)
Phone (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	New Westminster	Baseline
May 22, 1:20 AM EDT	0	0	0
May 22, 1:40 AM EDT	0	0	0
May 22, 2:00 AM EDT	0	0	0
May 22, 2:20 AM EDT	0	0	0
May 22, 2:40 AM EDT	0	0	0
May 22, 3:00 AM EDT	0	0	0
May 22, 3:20 AM EDT	0	0	0
May 22, 3:40 AM EDT	0	0	0
May 22, 4:00 AM EDT	0	0	0
May 22, 4:20 AM EDT	0	0	0
May 22, 4:40 AM EDT	0	0	0
May 22, 5:00 AM EDT	0	0	0
May 22, 5:20 AM EDT	0	0	0
May 22, 5:40 AM EDT	0	0	0
May 22, 6:00 AM EDT	0	0	0
May 22, 6:20 AM EDT	0	0	0
May 22, 6:40 AM EDT	0	0	0
May 22, 7:00 AM EDT	0	0	0
May 22, 7:20 AM EDT	0	0	0
May 22, 7:40 AM EDT	0	0	0
May 22, 8:00 AM EDT	0	0	0
May 22, 8:20 AM EDT	0	0	0
May 22, 8:40 AM EDT	0	0	0
May 22, 9:00 AM EDT	0	0	0
May 22, 9:20 AM EDT	0	0	0
May 22, 9:40 AM EDT	0	0	0
May 22, 10:00 AM EDT	0	0	0
May 22, 10:20 AM EDT	0	0	0
May 22, 10:40 AM EDT	0	0	0
May 22, 11:00 AM EDT	0	0	0
May 22, 11:20 AM EDT	0	0	0
May 22, 11:40 AM EDT	0	0	0
May 22, 12:00 PM EDT	0	0	0
May 22, 12:20 PM EDT	0	0	0
May 22, 12:40 PM EDT	0	0	0
May 22, 1:00 PM EDT	0	0	0
May 22, 1:20 PM EDT	0	0	0
May 22, 1:40 PM EDT	0	0	0
May 22, 2:00 PM EDT	0	0	0
May 22, 2:20 PM EDT	0	0	0
May 22, 2:40 PM EDT	0	0	0
May 22, 3:00 PM EDT	0	0	0
May 22, 3:20 PM EDT	0	0	0
May 22, 3:40 PM EDT	0	0	0
May 22, 4:00 PM EDT	0	0	0
May 22, 4:20 PM EDT	0	0	0
May 22, 4:40 PM EDT	0	0	0
May 22, 5:00 PM EDT	0	0	0
May 22, 5:20 PM EDT	0	0	0
May 22, 5:40 PM EDT	0	0	0
May 22, 6:00 PM EDT	0	0	0
May 22, 6:20 PM EDT	0	0	0
May 22, 6:40 PM EDT	0	0	0
May 22, 7:00 PM EDT	0	0	0
May 22, 7:20 PM EDT	0	0	0
May 22, 7:40 PM EDT	0	0	0
May 22, 8:00 PM EDT	0	0	0
May 22, 8:20 PM EDT	0	0	0
May 22, 8:40 PM EDT	0	0	0
May 22, 9:00 PM EDT	0	0	0
May 22, 9:20 PM EDT	0	0	0
May 22, 9:40 PM EDT	0	0	0
May 22, 10:00 PM EDT	0	0	0
May 22, 10:20 PM EDT	0	0	0
May 22, 10:40 PM EDT	0	0	0
May 22, 11:00 PM EDT	0	0	0
May 22, 11:20 PM EDT	0	0	0
May 22, 11:40 PM EDT	0	0	0
May 23, 12:00 AM EDT	0	0	0
May 23, 12:20 AM EDT	0	0	0
May 23, 12:40 AM EDT	0	0	0
May 23, 1:00 AM EDT	0	0	0
May 23, 1:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Burnaby, Richmond, North Vancouver, Port Moody, Anmore, Coquitlam, and Port Coquitlam.

City	Problem Type	Report Time
Vancouver	Internet	4 hours ago
Vancouver	E-mail	16 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	TV	1 day ago
Vancouver	Wi-fi	1 day ago

Nearby cities with recent reports

Vancouver

24 recent signals

4 hours ago

Surrey

8 recent signals

2 days ago

Coquitlam

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

Kiefer Abram (@kikithekrakra99) reported 2 minutes ago from Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
kelly (@kellymanloves) reported 7 minutes ago from Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
Jenn Della (@JennPWasHere) reported 12 minutes ago from Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
Patrick Pemberton (@P2_602FM) reported 16 minutes ago from New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
Andrew F Stewart (@AndrewFstewart) reported 18 minutes ago from Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
Mun Bagri, MA (@MunBagri) reported 20 minutes ago from Coquitlam, British Columbia
If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.
Jessy (@CoachDhillon) reported 21 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 25 minutes ago from Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
CodeRed333 (@3Code3Red3) reported 29 minutes ago from Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
Morgane Oger (@MorganeOgerBC) reported 32 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
Ameer Z. (@1RovingNomad) reported 35 minutes ago from North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
RuthlessBC (@RuthlessBC) reported 41 minutes ago from North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
Riaz Meghji (@RiazMeghji) reported 42 minutes ago from Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
Andrew Christopher (@ACmusic_10) reported 43 minutes ago from Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
Alli Bearinger 🇨🇦 (@Abearinger) reported 46 minutes ago from Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
Kiefer Abram (@kikithekrakra99) reported 46 minutes ago from Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
Ace Cabebe (@HeyItsIan14) reported 50 minutes ago from Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
Jess (@jessicayhkim) reported 52 minutes ago from Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
Shan Cajucom (@123shinshan) reported 52 minutes ago from Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
Kiefer Abram (@kikithekrakra99) reported 58 minutes ago from Delta, British Columbia
@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Jasim Khan (@kingjasimkhan) reported 7 minutes ago
@RogersHelps been on hold to reach technical support for over two hours. What's going on?! It's been several months like this. How is one supposed to get help?!!
NS (@kojam2022) reported 7 minutes ago
@Rogers Submitted something 3 days ago on your site about service defences. Got an email response right away that I will back within 24 hours. DM you this morn. STILL NOTHING!😡
retweet machine (@Cynnis) reported 8 minutes ago
so happy my family pays you ********* money monthly in exchange for getting ****** in the face by dogshit service @Rogers. fix this **** or lose a customer.
Bobmcdoogal🐀 (@bobmcdoogal) reported 11 minutes ago
. @RogersHelps internet down in Ottawa. When is it going to be fixed?
Ranjan Soni (@_RanjanSoni) reported 11 minutes ago
@RogersHelps I have tried everything. I am not travelling anywhere and on Roger’s network.
David (@mckaytoronto) reported 13 minutes ago
WTF???? @Sportsnet @Rogers I have FIVE Sportsnet channels and not ONE HAS THE #NBA PLAYOFFS! - Four with the same playoff hockey game!
Dman (@mcmanus17) reported 15 minutes ago
@RogersHelps why do our services keep going completely down??? 3rd time in the last 6 days.
Paul Sant (@YouPulseX) reported 19 minutes ago
@RogersHelps Private tickets are a slow incident detector. If this maps to one update, post the intake, carrier settings/iOS fields to capture, and who owns rollback.
Andy Potter (@aap53) reported 21 minutes ago
@RogersHelps I have spoken to them on more than one occasion and there has been no resolution.
💖✨Wendy✨💖 (@napruneat) reported 24 minutes ago
@RogersHelps Hi, the picture was going the same as Todd's screenshot was as I was watching the Montreal game last night, hopefully it will be resolved by the Saturday night hockey game. I went on X to see if anyone else was having the same issues.