Rogers outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Richmond, North Vancouver, Burnaby, and Coquitlam.

City	Problem Type	Report Time
Vancouver	Total Blackout	18 hours ago
Vancouver	Internet	1 day ago
Vancouver	Total Blackout	2 days ago
Surrey	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 3 seconds ago from Ladner, British Columbia

  .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

• 
  Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported 2 minutes ago from Vancouver, British Columbia

  He it’s @Rogers down again in #yvr ????

• 
  Kiefer Abram (@kikithekrakra99) reported 4 minutes ago from Surrey, British Columbia

  @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

• 
  CodeRed333 (@3Code3Red3) reported 5 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Vic Wozniak (@vicwozniak) reported 11 minutes ago from Surrey, British Columbia

  @RogersHelps Data still not working. Cloverdale BC

• 
  Karthi (@S8Karthi) reported 12 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• 
  ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 27 minutes ago from Vancouver, British Columbia

  @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

• 
  Jenn Della (@JennPWasHere) reported 29 minutes ago from Surrey, British Columbia

  @RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers

• 
  Kiefer Abram (@kikithekrakra99) reported 30 minutes ago from Surrey, British Columbia

  @RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????

• 
  Jess (@jessicayhkim) reported 32 minutes ago from Vancouver, British Columbia

  @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

• 
  Kiefer Abram (@kikithekrakra99) reported 38 minutes ago from Burnaby, British Columbia

  @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

• 
  Jenn Della (@JennPWasHere) reported 40 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers I did but you didn’t help me.

• 
  Kiefer Abram (@kikithekrakra99) reported 46 minutes ago from Surrey, British Columbia

  @victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G

• 
  Joshua Coghlan - IG 》 (@JCog88) reported 46 minutes ago from Vancouver, British Columbia

  @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

• 
  Alli Bearinger 🇨🇦 (@Abearinger) reported 47 minutes ago from Vancouver, British Columbia

  @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

• 
  b i a ☆ (@biayvr) reported 47 minutes ago from Burnaby, British Columbia

  Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

• 
  Eric Machado (@heyericm) reported 48 minutes ago from Vancouver, British Columbia

  @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

• 
  Matt Evans (@Thatmattevans) reported 50 minutes ago from West End, British Columbia

  @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

• 
  Benny Yau (@MrBennyYau) reported 52 minutes ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

• 
  RuthlessBC (@RuthlessBC) reported 60 minutes ago from North Vancouver, British Columbia

  @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanjay (@Sbmvv2000) reported 6 minutes ago

  @RogersHelps Hi. I am trying to cancel home security with rogers. I have been on hold for more than an hour. What is going on?

• 
  Graham Haigh (@GrahamHaigh) reported 6 minutes ago

  @RogersHelps Boo… that’s been the problem. It’s so hard to navigate to get to the tech support team.

• 
  Alex Lazarowich (@ALazarowich) reported 8 minutes ago

  @Rogers crazy that when I call the help line to speak with a real person the message you get is too busy and then your help line hangs up on me. INSANE behavior for a help line & a company whose motto is “with you all the way”. I guess not eh?

• 
  Anne Proctor-Counter🇨🇦 (@ayym) reported 12 minutes ago

  @RogersHelps Can you confirm if Roger's has a legit campaign going on, subcontracted to a third party? That would help me to know if this is a scam

• 
  Curtis Martin (@CurtisMart32873) reported 15 minutes ago

  @Uncle_Jed_1 @RogersHelps cant just blame 1 party when there's multiple that have done nothing when we have been headed down this road for a few decades now the shortage on housing was presented to the government as early as mid to late 90s. and it said 2020 area would be the start

• 
  Kristie Krezanoski (she/her) (@KristieKrezanos) reported 23 minutes ago

  This is a garbage decision and I hope @Rogers and @Sportsnet or whoever is in decision making status of the sublicensing agreements comes up with a new plan that allows Canadians to watch Hockey Night in Canada on CBC. 😡

• 
  Kevin Salmon (@Kevin_Salmon12) reported 23 minutes ago

  @RogersHelps That’s fair and I did call but I was on hold. For the cost of service + my needs it’s not performing. I never had any issues with cable until the galaxy boxes were introduced and now this happens. Maybe wifi signal for cable isn’t the way to go

• 
  ghostwolfman (@ghostwolfman) reported 25 minutes ago

  @RogersHelps Yes I have , the lines were cut , pitiful service

• 
  Cam (@SpitsLeafsFan) reported 25 minutes ago

  **** YOU @Sportsnet @Rogers

• 
  chris (@whiteboywork) reported 27 minutes ago

  @zachnhso @Rogers Atlast they replied to you I been complaining for a week about it with out a peep 3 times on the phone wit support to be put on hold for 1 hour to than having the call dropped