Rogers outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, North Vancouver, Coquitlam, Anmore, Richmond, Burnaby, Coquitlam, and Port Coquitlam.

City	Problem Type	Report Time
Vancouver	Wi-fi	17 hours ago
Surrey	Internet	1 day ago
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Surrey	Phone	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Ronald Swizzler (@stuffapproved) reported 6 minutes ago from Richmond, British Columbia

  @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

• 
  Matt Bishop (@MattBishopL3) reported 9 minutes ago from North Vancouver, British Columbia

  @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

• 
  Trevor (@EastvanTrev) reported 16 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  b i a ☆ (@biayvr) reported 20 minutes ago from Burnaby, British Columbia

  Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

• 
  Kiefer Abram (@kikithekrakra99) reported 25 minutes ago from Vancouver, British Columbia

  @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

• 
  Joel Preszcator (@jpresz) reported 30 minutes ago from Vancouver, British Columbia

  @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

• 
  Kevin (@604kev) reported 33 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  Kiefer Abram (@kikithekrakra99) reported 33 minutes ago from Surrey, British Columbia

  @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

• 
  Morgane Oger (@MorganeOgerBC) reported 34 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

• 
  Tom Alexander (@_TJAlexander) reported 44 minutes ago from Vancouver, British Columbia

  Any ETA on service restoration @RogersHelps ?

• 
  RuthlessBC (@RuthlessBC) reported 44 minutes ago from North Vancouver, British Columbia

  @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

• 
  Kirsten Naughton (@MysticNinja502) reported 44 minutes ago from Surrey, British Columbia

  @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

• 
  Eva Pang (@oneweedram) reported 47 minutes ago from Vancouver, British Columbia

  Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

• 
  CC (@golfercruz) reported 48 minutes ago from Richmond, British Columbia

  @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

• 
  Vasily Podgoalzin (@Rparmarr89) reported 49 minutes ago from Vancouver, British Columbia

  @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

• 
  Sia Adjudani (@Sia_Adjudani) reported 49 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  Matt Evans (@Thatmattevans) reported 53 minutes ago from West End, British Columbia

  @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

• 
  Sheila Morissette (@sheilamoris) reported 54 minutes ago from Vancouver, British Columbia

  @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

• 
  hazel (@angerthehazel) reported 57 minutes ago from Surrey, British Columbia

  @RogersHelps ****. But when we a day late on payments, we get charged so much money.

• 
  Hassan Deq (@HassanDeq_) reported 58 minutes ago from Surrey, British Columbia

  Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chevy the Golden (@chevy_GRR) reported 2 minutes ago

  @Rogers your online chat is garbage! 4 times I’ve been cut off today with no ability to reconnect! Do better!!!

• 
  Ann (@Yvrscribe) reported 3 minutes ago

  @RogersHelps my elderly mother's landline doesn't work nor does her TV. Her phone is literally her lifeline. We called and said a technician would come by Tuesday. This is not acceptable. Please help us.

• 
  Randall Albertini (@RandallAlb70530) reported 6 minutes ago

  @RogersHelps Pls contact me for help with new tv bundle as mine is expiring next month

• 
  Ex boyfriend🤽🏽‍♂️ (@corbykafui) reported 6 minutes ago

  @RogersHelps as a rep from rogers shouldn’t you be the one facilitating something like that after a customer has told you he reached out 4 times and nothing was done. You see why i say you guys don’t reward loyalty

• 
  Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported 8 minutes ago

  @Rogers network is really broken in Vancouver or all of MetroVAN As soon as I go to US with Canadian Rogers network everything just gets much better. It's really sad to see it can't be improved for Canadians 1st. BTW this is same for Bell so that's not better either

• 
  travisrenney (@travisrenney) reported 14 minutes ago

  @RogersHelps Staff more agents to answer the call volume. Having hold time longer than a few minutes is awful. Imagine you are at the grocery store or the bank and the cashier line is an hour long. Are you going to come back to that store. Are you going to be angry when it’s your turn.

• 
  RE2 (@antru999) reported 14 minutes ago

  This ***** Corbin trash as **** @BlueJays go **** yourself @MarkShapiro @Rogers

• 
  Chris P Bacon (@pozpiggy86) reported 19 minutes ago

  Seriously @Rogers this is getting beyond unacceptable. I have now gone almost an entire 24 hours with no internet because my whole neighborhood is down. I sincerely regret ever signing up for your service! #CRTC

• 
  Bonnie Lee (@stitchlady) reported 24 minutes ago

  @RogersHelps I am having a problem with the transmission of the Blue Jays game. My screen keeps going black and now my box has restarted on its own. I did call in and they restarted my modem, but I’m still having the same issue. Are you aware of a problem.

• 
  jassully (@jassully1) reported 27 minutes ago

  @RogersHelps....seriously? An hour on hold and also 100 deep on your chat support queue??