1. Home
  2. Companies
  3. Rogers
  4. New Westminster
Rogers

Rogers outages and service status in New Westminster, British Columbia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around New Westminster, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 17, 9:09 PM EDT.
  • 58% Internet (58%)
  • 17% Wi-fi (17%)
  • 12% TV (12%)
  • 7% E-mail (7%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, North Vancouver, Coquitlam, Anmore, Richmond, Burnaby, Coquitlam, and Port Coquitlam.

CityProblem TypeReport Time
Surrey Wi-fi 8 hours ago
Vancouver Internet 15 hours ago
Vancouver Total Blackout 1 day ago
North Vancouver TV 1 day ago
Coquitlam E-mail 1 day ago
Vancouver Wi-fi 2 days ago

Nearby cities with recent reports

Vancouver

17 recent signals

15 hours ago
Surrey

3 recent signals

8 hours ago
Coquitlam

2 recent signals

1 day ago
North Vancouver

1 recent signals

1 day ago
Anmore

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • HassanDeq_
    Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia

    @RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • angerthehazel
    hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • vicwozniak
    Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • MysticNinja502
    Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia

    @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnKiefte
    John Kiefte (@JohnKiefte) reported

    @RogersHelps The price of my equivalent bundle is going up over $50 a month. Why on earth would I stay with Roger’s? After decades of being a loyal customer.

  • SkiDaPrince
    skiii (@SkiDaPrince) reported

    @RogersHelps No luck still. Come on guys im finding Reddit posts from years ago struggling with this. My anger isnt directed to whoevers running this account but how is your team not working on this? I’ve been blindly loyal to Roger’s this whole time for no reason it’s time to move on

  • assadiAlireza
    Alireza Assadi (@assadiAlireza) reported

    @Rogers Waiting 30+ minutes—twice in one day—to reach Rogers Communications support is unacceptable. As you grow, customer service needs to improve.

  • a_bi30
    Angela Ibach INT (@a_bi30) reported

    So, after complaining on here about the constant increase in prices and 25% increase for the two services in less than 2 years.....forward a month and price up again!!! @Rogers can we talk crap....oh we have hard times, things cost more is your sob story with your major profits

  • Merhawi200
    Merhawi Yohannes (@Merhawi200) reported

    @Rogers @pozpiggy86 @RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?

  • starbarry
    Charlotte Clarkson (@starbarry) reported

    @RogersHelps is there an issue with the MyRogers (Shaw) app and the MyRogers together with Shaw website? When I try to access either the app or the website nothing loads.

  • PotunaSalad
    Dan (@PotunaSalad) reported

    @RogersHelps From my experience, the Rogers Ambassador Team is totally useless. They botched my account and flat out lied to me and then made unauthorized changes to my account that even your customer care team can't seem to figure out! 19 year customer that's about to switch!

  • michal_poterji6
    Michal (@michal_poterji6) reported

    @Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭

  • Shreyas87139893
    Shreyas S (@Shreyas87139893) reported

    @Rogers your live chat is equally pathetic. I am always queue number 50 and above. Do I have to wait 2 hours every time to resolve my network issues ? Cant reach an agent. On call since morning, wait times 2 hours already.

  • mkmaster0003
    MO (@mkmaster0003) reported

    @Rogers @RogersHelps Im very disappointed here with your service my home wifi had been down for 2 days and called for help and still not working a technician came change few wires and said it was a back end problem why am I paying bill if im not getting my service working