Rogers Outage Report in New Westminster, British Columbia
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in New Westminster come from postal codes V3M and V3L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Rogers
Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, Port Coquitlam, Langley, Coquitlam, Coquitlam, North Vancouver, New Westminster, Richmond, Burnaby, Delta, Pitt Meadows and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
TV | |
| Surrey |
TV | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Matt Bishop
(@MattBishopL3) reported
from
North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Mun Bagri, MA
(@MunBagri) reported
from
Coquitlam, British Columbia
If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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JD
(@CoachDhillon) reported
from
Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
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Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
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Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Ameer Z.
(@1RovingNomad) reported
from
North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Vic Wozniak
(@vicwozniak) reported
from
Surrey, British Columbia
@RogersHelps Data still not working. Cloverdale BC
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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ryan lacquement
(@lacquement) reported
@RogersHelps is there a widespread landline internet outage in Toronto?
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Gren Austin
(@GrenAustin) reported
@RogersHelps internet service (ignite) seems to be down for me. Network is there, says I’m connected, but no service coming through. Any support?
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John Francisco
(@JohnFrancj3) reported
@RogersHelps no internet all day with having to work from home is not easy! I better not be charged for data overages having to hotspot for 8 hours! Terrible
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Kelly
(@Kellyhinton) reported
@RogersHelps WiFi down in Kingsway area (Toronto). We experience multiple service disruptions per week (often hours at a time). How can people work from home? We just switched to Rogers a few months ago. Was it a mistake?
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Jenny Chen 陳孟瓏 🇹🇼🇨🇦 (on Parler too)
(@ItsJennyChen) reported
@C_Mulroney @Rogers Not if 'that' 5G is #Huawei. Has Trudeau denounced #Huawei yet? I can't wait for O'Toole to take the correct course of action. Never allowed a Francophone to divide Canada like a corrupt Trudeau again. So help me God! 🙏
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Carla
(@carlakelly) reported
@JohnTory You need 2 look into @rogers as they are telling users to go into their stores to resolve simple issues that a telecommunications giant should be able to resolve virtually. I am shocked that they screwed up and now I have to go into a store because the store has other software
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Dan B
(@DanB33) reported
@RogersHelps 1h15 minutes and going.... Waiting on the line for customer service support on alarm system. Terrible. 👎👎👎
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FM92
(@Mags_F) reported
@RogersHelps Maybe someone needs to train the customer service people on how to communicate and not give empty promises...
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Yaz N.
(@onefinemix) reported
@RogersHelps Already done. Several times since last night. Going to need a better solution than turn it off and on again. I’m working from home and can’t function at present.
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Luna Dearden
(@luna_dearden) reported
Hello @Rogers Why is it so difficult to talk to someone for #rogerscreditcard? I tried four times and it hung up on me! #rogersbank does not care to listen to its customers? I want to cancel the credit card. Please have someone contact me!