Rogers Outage Report in New Westminster, British Columbia
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in New Westminster come from postal codes V3M and V3L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at Rogers
Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Langley, Coquitlam, Surrey, Vancouver, Coquitlam, Port Coquitlam, North Vancouver, New Westminster, Richmond, Burnaby, Delta, Pitt Meadows and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Langley |
Internet | |
| Coquitlam |
||
| Surrey |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
-
JD
(@CoachDhillon) reported
from
Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
-
Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
-
lovejothundal@ymail.com
(@lovejothundaly1) reported
from
Surrey, British Columbia
@AboutRogers @Rogers Still same internet not working
-
Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
-
Vic Wozniak
(@vicwozniak) reported
from
Surrey, British Columbia
@RogersHelps Data still not working. Cloverdale BC
-
Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
-
Hassan Deq
(@HassanDeq_) reported
from
Surrey, British Columbia
Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage
-
Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
-
#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
-
crankin
(@rankinacameron) reported
from
Vancouver, British Columbia
@Rogers whats up wireless sucks so bad
-
Nic Amaya 🇺🇦🇨🇦🇨🇴
(@Nic_Amaya) reported
from
Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
-
Matt Bishop
(@MattBishopL3) reported
from
North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
-
Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
-
Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
-
Elana Shepert 🇺🇦
(@elanashepert) reported
from
Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
-
Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
-
Cam & Nicole
(@travelcanucks) reported
from
North Vancouver, British Columbia
Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
-
Ameer Z.
(@1RovingNomad) reported
from
North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
-
FightKobraKai
(@FightKobraKai) reported
from
Port Moody, British Columbia
Do you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?
-
Mun Bagri, MA
(@MunBagri) reported
from
Coquitlam, British Columbia
If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Lee Williams
(@ItsLeeWilliams) reported
@RogersHelps it’s odd why, as a “preferred customer” you require an additional $5 a month for waiving the automatic withdrawal but as a regular client, there is no such request or fee if you waive it.
-
Lee Williams
(@ItsLeeWilliams) reported
@RogersHelps You’re not getting it. If I waive the automatic withdrawal as a “preferred” customer, you add $5 to my monthly bill. As a consumer customer, if I waive the automatic withdrawal, there is NO $5 added to my monthly bill. Why?
-
Dan Dunstan
(@dandunstan15) reported
@RogersHelps my internet is down and I must watch #ObiWan tonight when will it be fixed!
-
SPFC Toronto
(@dgc_to) reported
from
Whitby, Ontario
@Rogers I am tired of the ****** Customer Service. Your billing department is the only one working fine.
-
Paul Black
(@pjbmount) reported
@RogersHelps are you aware of an outage in the Durham area? Are crews working on it?
-
DougmanXL
(@DougmanXL) reported
@RogersHelps Also not getting "LTE+" reliably, keeps going back to "LTE" randomly. Factory reset phone last night, was getting LTE+ again, but now it's not showing up this afternoon. Is there maintenance on the towers causing LTE+ to shut down?
-
Emily Ferraro
(@EmilyFerraro12) reported
@RogersHelps Your communication on this issue has been severely lacking. Stop using robo communications and give your customers some real and useful "live" information. Like many others, I am on Day 6 without internet. Your comms are a joke. You will lose customers as a result of this.
-
alex smith
(@Smithy1Alex) reported
@RogersHelps @elefontpress Day 6 w/o internet in Ottawa ... now with only "We're sorry it's taking so long" ... but still no info about the Rogers' service outage or ETA for resuming service!
-
Moltenink
(@moltenink) reported
. @RogersHelps You guys really don't have a clue what is going on do you? My service was restored this morning and I just got a text apologizing because there is a delay in fixing the issues at the location I informed you about. What is happening over there?
-
Karen Kavanagh
(@KarenQuips) reported
@adverbmc @RogersHelps @HydroOne Do you have power? I don’t yet. Hopefully soon. The outage map wasn’t available or kept up to date. But given the severity of the damage, that’s understandable. But both good points nonetheless. Also, ‘customers’ is not number of people. Use plain language.