Rogers Outage Report in New Westminster, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in New Westminster come from postal codes V3M.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Rogers
Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (62%)
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TV (11%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (4%)
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E-mail (4%)
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Surrey, Burnaby, Vancouver, Langley, Richmond, North Vancouver, New Westminster, Pitt Meadows, Port Coquitlam and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Wi-fi | |
| Burnaby |
Internet | |
| Surrey |
Total Blackout | |
| Vancouver |
Wi-fi | |
| Vancouver |
Phone | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Eric Machado
(@heyericm) reported
from
Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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b i a ☆
(@biayvr) reported
from
Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Kirsten Naughton
(@MysticNinja502) reported
from
Surrey, British Columbia
@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Ronald Swizzler
(@stuffapproved) reported
from
Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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kayge
(@sparklehorss) reported
from
Langley, British Columbia
@RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch
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Alli Bearinger 🇨🇦
(@Abearinger) reported
from
Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Riaz Meghji
(@RiazMeghji) reported
from
Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Jason Michael
(@JayGarfs) reported
from
Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Kiefer Abram
(@kikithekrakra99) reported
from
Coquitlam, British Columbia
@RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal
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Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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David Thoresen
(@ThoresenWells) reported
@NascarWeeWee @RogersHelps I spent hours on cell today begging them for extra data so I wouldn't have to worry about using up mobile while they fix their new outage today. They pushed me to upgrade my plan and said they can't add data. Why not? I over pay to have both cell and wifi with Rogers.
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AftertheXhale
(@aftertheXhale) reported
@Pam_Palmater @Rogers I remember in the 70's and 80's when you needed a home phone and there was only 1. "What, you have a billing issue? Awe! Sucks to be you." Now I have something to talk to Bell about, if they really want to talk.
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Mary Lynn 🇨🇦
(@MaryLynnMetras) reported
@CapitaJim @Rogers I know you're referring to TVs but wanted to put a good word in for Rogers Great Customer Service
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Old greenone (J.E.Cooke), space pirate.
(@GreenoneOld) reported
@BryanPassifiume @RogersHelps It should be like some Islamic countries and marriage. Just text them 3 times "Im cancelling my service" and its cancelled.
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Alexander.D
(@RAlexanderD) reported
@BryanPassifiume @RogersHelps I've been a huge fan of the level of customer service I have received over the years from @startca (sub off Rogers I know) however call centre LOCAL, never a long cue, and nothing but friendly helpful assistance. Also have referral program. Please PM for email.
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JackieO
(@JackieOutlaw16) reported
@Rogers I can say how thankful I am for you quick response. Made a terrible decision to try @Bell and it was the worst decision I could have made. 48 hrs with Bell and cancelled it! Rogers on site now to reconnect. In five years with Rogers not one call to support.
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Mark
(@MarkusWB) reported
@RogersHelps @desktopfather Shocking my Rogers data/Cellular service sucks again today
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David Rivard
(@desktopfather) reported
@RogersHelps Thank you but service is still not back to normal. Voice drops off and picture freezes
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Dilip Chidipi
(@DilipChidipi) reported
@Rogers @rogers I think you should address this publicly instead of via DM. There are a few neighbors of ours facing the exact same issue. I don’t think it’s isolated to a single house. Please get a technician down here ASAP as there are multiple customers in this area facing this issue
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Scott Dargie
(@ScottsCompEmpor) reported
@RogersHelps As a business customer and having to shut down my business because of no internet i'm very disappointed in the service. I'm also not seeing a discount on my account for several days of no internet. businesses lost a lot because of your screwup