Rogers Outage Report in White Rock, Metro Vancouver Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (4%)
Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, Langley and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
TV | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Surrey |
||
| Vancouver |
Total Blackout | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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Alli Bearinger 🇨🇦
(@Abearinger) reported
from
Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Riaz Meghji
(@RiazMeghji) reported
from
Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Jenn Della
(@JennPWasHere) reported
from
Surrey, British Columbia
@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers
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Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
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Eric Machado
(@heyericm) reported
from
Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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kayge
(@sparklehorss) reported
from
Langley, British Columbia
@RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch
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Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Kirsten Naughton
(@MysticNinja502) reported
from
Surrey, British Columbia
@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Lawrence
(@mrjrcasual) reported
@RogersHelps Looks like the scammers are reacting to the opportunity significantly better than your reacting to the problem. Invite them in and they can get Ignite TV back up and running. Congrats! You guys are in first position under “corporate tech buffoonery”.
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TheAiwe 🇺🇦💙💛 🌻
(@the_aiwe) reported
@vote4robgill @Stephwolfe101 @Rogers Considering their profits, and that they took money for “covid losses” intended to help keep small businesses afloat, I think this is a slap in the face.
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Maggie M
(@MaggieM00021130) reported
@RogersHelps there r 30.5 days/ mth. So 2 day service disruption would be 6.6% service reduction. You r compensating $3.80 but thats half of what an acct should get based on $100. So, min it must be $6.6 dollars for every $100.
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Lise la Mimi 🇨🇦🇺🇦
(@Lise_laMimi) reported
@RayFerron @vote4robgill @Rogers mine disappeared as well as phone service... had it back for 6 hrs maybe
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Captain Canuck
(@DarrenOak) reported
When is the #rogersoutage going to be over? I was told that service is returning to normal but that is not my experience @Rogers
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C'mon
(@LF2021) reported
@imgrund @RogersHelps Do you have their ignite garbage TV that they force long term customers into or their legacy digital (non modem) based cable? I'm guessing it is their legacy cable since everyone I have heard about with Ignite went down
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Ian McIntyre
(@ianmcintyre1984) reported
@RogersHelps When can we expect to have full internet service back? Google Home somehow works but browsing web pages and Ignite TV do not function. I can load up a TV channel and it will tell me what is on but I cannot actually watch anything.
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Manny Oliveira
(@oskeemannyo) reported
@RogersHelps @RogersMediaPR don’t even answer phones anymore. **** this YOUR OUT!!
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps @suesmith85 No you haven’t! Stop posting this garbage!
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Big Mouth Canadian 🇨🇦
(@Darryl29834390) reported
@RogersHelps @AboutRogers The problem isn't fixed completely in Scarborough the picture freezes the sound is in and out and the picture disappears every 10 to 20 seconds. So can we get an eta on when this will be fixed completely ?