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Rogers outages and service status in White Rock, British Columbia

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near White Rock, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, and Langley.

CityProblem TypeReport Time
Surrey Internet 10 days ago
Surrey Internet 12 days ago
Surrey TV 13 days ago
Surrey Wi-fi 13 days ago
Surrey Internet 14 days ago
Surrey Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • HassanDeq_
    Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia

    @RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?

  • JefferySimpson
    Jeffery Simpson (@JefferySimpson) reported from White Rock, British Columbia

    I worked in sales and CS for @Rogers for 10 years. It wasn’t my favourite job but I knew who I worked for, didn’t have to scam people and people understood what they were buying. Yes I sold phones to people I knew but I never had to pressure people into selling phones for me.

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • ACmusic_10
    Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • HassanDeq_
    Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia

    Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage

  • vicwozniak
    Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • S8Karthi
    Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Surrey, British Columbia

    @RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers

  • MysticNinja502
    Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia

    @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

  • sparklehorss
    kayge (@sparklehorss) reported from Langley, British Columbia

    @RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • Sia_Adjudani
    Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • angerthehazel
    hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • lovejothundaly1
    lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia

    @AboutRogers @Rogers Still same internet not working

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • scott31047388
    scott (@scott31047388) reported

    @Rogers no help or discount during a pandemic when even the hydro companies can help out even a little, Rogers can’t do anything except overcharge people for there services, there needs to be more protections for consumers with the price big companies charge for things like tv

  • carmelo9313
    Carmelo Cianciotta (@carmelo9313) reported

    @_TFlow @Rogers I'm on a 4 month streak. They make us pay full price for this wastemon service

  • marc_nadeau
    marc_nadeau (@marc_nadeau) reported

    @RogersHelps Hi! Yes, I saw this but I can't enter any information in the fields and well the season starts tonight. If both the Sens/Jets and Habs/Jets games get blacked out, I'll have to cancel my subscription.

  • carmelo9313
    Carmelo Cianciotta (@carmelo9313) reported

    @GobofLightning @wreckitralph @RogersHelps I pay for 1gb but in the morning I start off with 880 mb which is not bad by afternoon it's 17 lol!

  • baxterjason_a
    Jason Baxter (@baxterjason_a) reported

    @RogersHelps Internet is down for the third time today which means cannot work or have kids doing online learning. I switched to your service because of the "improved service", I don't see it yet. Any timeline for the fix?

  • Nancy_Simonetta
    Ocean Park Nancy🇨🇦🏒🥅 (@Nancy_Simonetta) reported

    @RogersHelps Is there a problem with @Twitter and Safari on our iphones??

  • dman905
    dman (@dman905) reported

    @RogersHelps this is garbage. i been a loyal nhl live customer. and i can't pay monthly fr a shortened possible cancelled nhl season??? that's unacceptable. lookin elsewhere fr games now.

  • JayBeeGooner
    🏳️‍🌈🚋🇹🇹JayBeeQ!Gooner🤡🚎🚉🇨🇦 (@JayBeeGooner) reported

    @RogersHelps i cant make phone calls. Issue with the cell network?

  • jjasonf
    J Friedman (@jjasonf) reported

    @RogersHelps You are increasingly making it difficult to manage/get support for your non-Ignite TV services, and I do not appreciate it.

  • kimizzo
    Kim Izzo (@kimizzo) reported

    @RogersHelps What is the deal with your site? I've been trying to get changes made online but always tech errors. On hold day two for 40 minutes and counting.