Rogers Outage Report in White Rock, Metro Vancouver Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Rogers
Rogers is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (13%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Langley, Vancouver, Surrey and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Langley |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Total Blackout | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
-
Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
-
Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
-
Jeffery Simpson
(@JefferySimpson) reported
from
White Rock, British Columbia
I worked in sales and CS for @Rogers for 10 years. It wasn’t my favourite job but I knew who I worked for, didn’t have to scam people and people understood what they were buying. Yes I sold phones to people I knew but I never had to pressure people into selling phones for me.
-
kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
-
Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
-
Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
-
Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
-
Jenn Della
(@JennPWasHere) reported
from
Surrey, British Columbia
@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers
-
Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
-
Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
-
Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
-
kayge
(@sparklehorss) reported
from
Langley, British Columbia
@RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch
-
Eric Machado
(@heyericm) reported
from
Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
-
Riaz Meghji
(@RiazMeghji) reported
from
Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
-
Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
-
Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
-
Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
-
Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
-
Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
-
Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Imtiyaz Mulla
(@imymulla) reported
@RogersHelps I think everyone but you knows that this is a very wide outage. An ETA on resolution would be useful
-
ayushi choudhary
(@ayushic92625518) reported
@imymulla @RogersHelps outage in my area too been 2 hours almost. M4H 1L7. Any updates?
-
Warren Teft
(@Clark0Kent) reported
@RogersHelps so Rogers.... NOTHING tweeted about tonight's outage? So I guess you didn't learn ANYTHING from last year's disaster eh? Theres a reason Im NOT a Rogers customer... But I AM a customer of an ISP that uses your lines and I am NOT HAPPY AT ALL! GET UR **** TOGETHER!
-
Dallas Fan 72
(@DallasStarFan72) reported
@RogersHelps Unless you can help me with the year subscription I paid for sportsnet now service, I don't know what DM conversation would do to help. It has nothing to do with my Rogers account.
-
ItsSimplyAless Promotion
(@simply_aless) reported
@TheresaRudge @Rogers Unfortunately, it's not just the TV… It's also the Wi-Fi… i think theres a wide outage
-
ItsSimplyAless Promotion
(@simply_aless) reported
@imymulla @ayushic92625518 @RogersHelps still down now?
-
Imtiyaz Mulla
(@imymulla) reported
@RogersHelps @ErrorFindingID Why do you keep wheeling out this standard garbage reply? Why not come clean and publicly state which areas are suffering an internet outage. I thought the lesson from previous outages was that you would communicate better and let your customers know what was going on
-
beautifulchaosxx
(@PreeZaYaaholic) reported
@zask1032 @Rogers @RogersHelps I’m ready to switch to another company. Rogers can’t get their **** together and have the nerve to bill us for so much money
-
Warren Teft
(@Clark0Kent) reported
@RogersHelps @alankcwong I mean .. you ARE the provider, who happens to be taking a whole lot of money from us hard working Canadians. We pay YOU, and in return, you do your BEST to serve US. But as the years go by, your profits grow and grow, but your customer service levels go down even faster.
-
Bangmf
(@scooby_wq) reported
@RogersHelps My ignite wifi gateway is been out for several hours now can you guys fix it already I live in east York Toronto