Rogers Outage Report in White Rock, Metro Vancouver Regional District, British Columbia
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (13%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey and Langley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
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Jeffery Simpson
(@JefferySimpson) reported
from
White Rock, British Columbia
I worked in sales and CS for @Rogers for 10 years. It wasn’t my favourite job but I knew who I worked for, didn’t have to scam people and people understood what they were buying. Yes I sold phones to people I knew but I never had to pressure people into selling phones for me.
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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hazel
(@angerthehazel) reported
from
Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Perkin Tan
(@PerkinTan) reported
@AboutRogers @RogersHelps Sms isn't working still. I am simply shocked at how Rogers has allowed this situation to happen in the first place. Nation wide outage for 24 hours? Unbelievably pathetic.
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Gordon Zed
(@gordoooo_z) reported
@RogersHelps are there any Ignite internet or TV problems right now? I'm trying to watch the Ignite TV app on my phone and it's super stuttery. Worked fine a few hours ago. I'm not on data I'm in the same room as the router.
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Whitby Mom
(@MomWhitby) reported
@Rogers Thanks for the apology. How about a real explanation, and disclosure if any personal info was hacked per some of the speculation here? If no hack, pls confirm real cause of outage and slow response?
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Billy Katsoulakis
(@Billy2kk) reported
@Rogers Now that Rogers owns Freedom mobile they have unethically shown their arrogance by knocking out all mobile data, texting, calling and interrupted 911 emergency phone calls due to the outage yesterday. There is no news as to why. The CRTC should review what happened.
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Sunil Sasidharan
(@SunilSasidhara5) reported
@Rogers we need compensation for the outage. why should I pay for yesterday's service? We don't want to hear software update, bla bla bla etc... It's your mistake and I cannot pay for that.
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Don Kiebals
(@DonKiebals2) reported
Since @Rogers network was down nationwide yesterday, how are we supposed to shop with NO DATA SERVICE? Customer gave me 3 stars, complained and said I didnt follow instructions. Of course not! I can't call you. NO DATA SERVICE! Left the groceries in the lobby. It's not my fault!
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Juliana Fraser
(@JulianaFraser) reported
@RogersHelps I am still without service. I’ve continued to turn phone off and back on and it still just says “Searching”. HELP! When will this be fixed?
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Alana Hayman
(@HaymanMurphy) reported
Day 2 of #rogersoutage and I am thankful that my wifi and home services are from a different provider so I still have connectivity. @Rogers @RogersHelps any chance you have a timeline for the fix?
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𝓙𝓾𝓼𝓽𝓙𝓮𝓷𝓷𝓪🇨🇦 🇮🇪
(@_Jenna_bee) reported
@DavidG001100 @franticmonkey @RogersHelps Its the principle David, if 15 million customers make them refund a few bucks, it adds up so they feel it. If everybody just sucks it up what reason does rogers have to improve?
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Jeff Asselbergs
(@JeffAsselbergs) reported
@RogersHelps A software update caused this? Not sure that’s even possible. Can you explain how this would affect virtually the entire Rogers network?