Rogers

Rogers Outage Report in White Rock, Metro Vancouver Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in White Rock, Metro Vancouver Regional District, British Columbia 01/24/2025 12:30

January 24: Problems at Rogers

Rogers is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (4%)

    Phone (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia

The most recent Rogers outage reports came from the following cities: Langley, Surrey, Vancouver and White Rock.

Loading map, please wait...
City Problem Type Report Time
CanadaLangley Phone
CanadaSurrey Phone
CanadaVancouver Phone
CanadaLangley Internet
CanadaSurrey Phone
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • ACmusic_10 Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • angerthehazel hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • JefferySimpson Jeffery Simpson (@JefferySimpson) reported from White Rock, British Columbia

    I worked in sales and CS for @Rogers for 10 years. It wasn’t my favourite job but I knew who I worked for, didn’t have to scam people and people understood what they were buying. Yes I sold phones to people I knew but I never had to pressure people into selling phones for me.

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • kellymanloves kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • JennPWasHere Jenn Della (@JennPWasHere) reported from Surrey, British Columbia

    @RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • MorganeOgerBC Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • CoachDhillon Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • MorganeOgerBC Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • JennPWasHere Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • _B00ST3D_ B00ST3D (@_B00ST3D_) reported

    @RogersHelps @JessBlazes What do you mean you have no reports,the entirety of down detector is screaming about your WiFi being down

  • KatsMetalLitter Kat's Metal (@KatsMetalLitter) reported

    @RogersHelps Are you kidding me? I know more than your internet phone techs. I test everything before I even call your support. They send me a text so they can see video of the modem lights. I know which lights should be on.

  • cjmacvicar Carolyn MacVicar (@cjmacvicar) reported

    @RogersHelps That doesn’t help. That’s the number I’ve been in hold for 2 hours with today. I am about to cancel these services as well as my own

  • niwevicky Vikram Sinha (@niwevicky) reported

    @RogersHelps internet not working in M2J1L4, North York, ON, Canada. Any update?

  • alani_m Mohammed M. Alani (@alani_m) reported

    So I log in to chat with @rogers support about a change in my bill. I'm on hold for 35 minutes. The rep says hi and then the chat is disconnected. I log in again and I get "sorry you've reached us out of our business hours". Great service @rogers BYE

  • dmitrylitvin Dmitry Litvin (@dmitrylitvin) reported

    @RogersHelps I was on a call & told i was being transferred to Retentions. There was 10 mins of hold music that cut out, I heard a voice whispering to themselves for a minute, they didnt hear me and now i'm sitting in dead silence for the last 8mins. Am I still on hold or not?

  • RapidRundowns Rapid Rundowns (@RapidRundowns) reported

    @RogersHelps In Burnaby and data isn't working. Had to use wifi to go online. Is there an outage affecting BC mobile customers?

  • sherbowie Sher B (@sherbowie) reported

    @rogershelps No internet again. Your DM leads to basic bot whose information takes one round in circles, waiting for “Live Agent” ever since. It would be respectful for @Rogers to admit there’s a service outage rather than this tedious dance-yet again, while the problem is fixed.

  • v_ferlisi V Ferlisi (@v_ferlisi) reported

    @RogersHelps Whats the point they can never help me. I might as well just throw my money in the garbage instead of giving it to Rogers.

  • cjmacvicar Carolyn MacVicar (@cjmacvicar) reported

    @Rogers I know now why you’re not BBB accredited. On hold for 3 hours trying to move my 90 year old Mom’s service to her new LTC home. So far transferred 3 times to incorrect line. You are not the only game in town!!