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Rogers Outage Report in White Rock, Metro Vancouver Regional District, British Columbia

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Rogers

Rogers is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near White Rock, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, and Langley.

CityProblem TypeReport Time
Surrey Internet 9 days ago
Surrey Internet 11 days ago
Surrey TV 11 days ago
Surrey Wi-fi 11 days ago
Surrey Internet 12 days ago
Surrey Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

  • lovejothundaly1
    lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia

    @AboutRogers @Rogers Still same internet not working

  • S8Karthi
    Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • vicwozniak
    Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • angerthehazel
    hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • HassanDeq_
    Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia

    @RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????

  • JefferySimpson
    Jeffery Simpson (@JefferySimpson) reported from White Rock, British Columbia

    I worked in sales and CS for @Rogers for 10 years. It wasn’t my favourite job but I knew who I worked for, didn’t have to scam people and people understood what they were buying. Yes I sold phones to people I knew but I never had to pressure people into selling phones for me.

  • Sia_Adjudani
    Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • HassanDeq_
    Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia

    Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Surrey, British Columbia

    @RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • ACmusic_10
    Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • sparklehorss
    kayge (@sparklehorss) reported from Langley, British Columbia

    @RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Drew20202020
    Andrew S (@Drew20202020) reported

    @tim_micallef @KobeTml23 I would love to but my @Rogers is still down :-(

  • Troph_
    Troph (@Troph_) reported

    @RogersHelps There are a lot of interruptions with my internet as well, I'm having trouble playing games with my friends, texting loading everything has been weird after the recent issue. I wanted to know if I was not the only one because I'm a bit worried with how the internet is acting.

  • AbrahamEdeki
    Edeki, Abraham (@AbrahamEdeki) reported

    @RogersHelps Account number 923221188 my network is still very bad. Going on and off pls help

  • Vijoelante
    Youssef (@Vijoelante) reported

    @RogersHelps @cestlavee_tv Ugh just stop, it clearly isn't back for many, and where it's "back" it's loaded with issues. Get it properly fixed first before these ridiculous statements.

  • DiveshMirani
    Divesh Mirani (@DiveshMirani) reported

    @RogersHelps @LadyDangerDani Just restoring cellular network doesn't constitute the majority. The lack of transparency is appalling

  • MarsterPowell
    Ston3_Goliath (@MarsterPowell) reported

    @Payneleonhart @RogersHelps Yeah I can’t use any streaming services on my PS4 or go online on any game and my Wi-Fi works but it’s really slow and it takes forever to load any page or any app on my phone that requires Internet👍🏻

  • callmeCyd
    Social distancing since before it was cool (@callmeCyd) reported

    @RogersHelps We still don’t have service in Stouffville, internet and tv. When will we have service back? This is unacceptable!

  • VERIFIEDSUB
    FringeMinority (@VERIFIEDSUB) reported

    @Rogers @AhmedIrtesam Stop saying service is restored. We may have internet access but its still broken. playstation is connecting to servers its never connected to before with 250ms ping . LAN keeps crashing. Netflix is loading videos at 240p.

  • AbrahamEdeki
    Edeki, Abraham (@AbrahamEdeki) reported

    @RogersHelps Account number 923221188 my network is still very bad. It is going on and off. Please help out the service is epileptic. Pls find out what Bell is doing right!

  • MadFan68
    Alan Stewart (@MadFan68) reported

    @Troph_ @RogersHelps Same here all day on n off, pausing and jumping, freezing and no sound, scattered broken internet. Horrid. This is NOT resolved.