Rogers Outage in Surrey, British Columbia

@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

@gmbutts @Rogers I did that once, years ago. Never again.

@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

@RogersHelps ****. But when we a day late on payments, we get charged so much money.

I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

Any ETA on service restoration @RogersHelps ?

@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

@RogersHelps Whats the update on the total service outage in Gander Newfoundland since 9pm last night?

@RogersHelps Could it possible Rogers can make third party VOIP numbers display on its call display service in the future? I like using VOIP services when I’m calling from long distance

@RogersHelps Is it possible to show caller ID with a VOIP service number on your home phone service? My parents have caller ID displayed when watching TV, but the VOIP number doesn’t display who the number belongs to. The VOIP service is @Fongo_Mobile based in Waterloo ON

@RogersHelps Is it possible to show caller ID with a VOIP service number on your home phone service? My parents have caller ID displayed when watching TV, but the VOIP number doesn’t display who the number belongs to? The VOIP service is @Fongo_Mobile based in Waterloo ON

@RogersHelps I’ve done this, I’ve dealt with the live chat to try and resolve the issue. I have an nhl live account that was setup through the app that I purchased the subscription to. Every time I log in to a different device, it asks me what subscription I want to purchase.

@RogersHelps I subscribed to nhl live through the Apple iPhone app. I created an nhl live account to link it to my ps4 app, laptop, and iPad. None of these devices will work. When I log in, it will only ask me what subscription I want to purchase. Please help!

@RogersHelps is there an outage in Gander, NL or should I just restart my modem?

@gingerhat @RogersHelps seems these current 4K PVRs are kind of crap, I have about six of them I've gotten as ewaste as people just toss them

@LoudlySilent24 @Rogers I'm in Ottawa amd just got off the phone and same issues here. New vyild with free unreliable service

@LoudlySilent24 @Rogers Where do you live I have the same issue