Rogers Outage Report in Surrey, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Surrey come from postal codes V3T, V4N, V3V, V3W, V3Z and V3R.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (59%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Surrey, British Columbia
The most recent Rogers outage reports came from the following cities: New Westminster, Maple Ridge, Surrey, Vancouver, Burnaby, Port Coquitlam, Langley, White Rock, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
TV | |
| Maple Ridge |
TV | |
| Surrey |
Internet | |
| Surrey |
Internet | |
| Vancouver |
TV | |
| Surrey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
-
Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
-
Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
-
Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
-
Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
-
Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
-
JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
-
Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
-
Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
-
Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
-
Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
-
Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
-
AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
-
Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
-
Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
-
Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
-
Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
-
⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
-
Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
-
hazel
(@angerthehazel) reported
from
Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
-
Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Alexander McKinley, QBE 🏴🇨🇦
(@Ajohms1956) reported
@RogersHelps So what's the deal with not showing 'Memory Box' on @MSNBC? And if you're going to cut it because of a 'rights' issue then at least have the common courtesy to put up a disclaimer.
-
CQ
(@CQuianzon) reported
Well @Rogers I’m at a day And a half with no internet tried calling waited over an hour to get on the phone with someone to set up a time today but not enough time slots to help a guy and his wife who work from everyday at home and rely heavily on internet. #notcool
-
All Eyez On The Prize
(@Justin26750505) reported
I hate @Rogers. So they got this new remote control you can talk to..whoopy but the problem is it sucks batteries like crazy and even when the batteries aren't dead cause it uses so much power that you can't use your remote and get stuck not being able to use your TV. Annoying!
-
CrebleStar
(@CrebleStar) reported
Day 24 with crappy @Rogers service. The issue is not from my home but... Wait.... Waiit for it.... UPLOAD SUCKS EVERYWHERE ON ROGERS!!! So if you pay for 15mbps upload and you live in NB, well sucks for ya cause @Rogers just don't care about streamers. See the usless reply below.
-
Tim Drodge⚽
(@bgnewf) reported
Going to have to spend some time sussing out our options for TV service elsewhere but believe me the day we pay our last @rogers @rogershelps bill will be a celebration day in this house. Simply put they are a terrible company - acting like a monopoly of old
-
RmindsMeOfThis
(@RmindsMeOfThis) reported
@FP_Champagne it’s time to make @Rogers do their job and fix the infrastructure they are paid A LOT of money to keep up. Inquiry time? No, @natale_joe see hire more lobbyists to bury the problem. #IHateRogers
-
Simi
(@kaurthing) reported
@RogersHelps @Rogers Just ordered a 2nd lindee. Added a shipping address, on the confirmation screen, the website shows another address, not the one I added. Your support team seems pretty clueless after waiting for over 30 minutes both on chat and phone!
-
George Meanwell
(@gmeanwell) reported
@SheilaCulbert @RogersHelps I think "This change is made in accordance with the CRTC Television Service Provider Code." means it's allowed by the code, not that it's required by it. I've been on hold for 42 minutes.
-
Jess
(@cavwillgetme) reported
@Rogers fix yo **** 🌝 connection drops more than a guy can drop my pants.
-
Đ₥
(@DustinMorris13) reported
I just realised I never received my laptop that I got with my new @RogersHelps phone...