Rogers Outage in Surrey, British Columbia

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

 Problems detected at Rogers

Rogers problems in the last 24 hours in Surrey, British Columbia

Rogers Outage Chart in Surrey, British Columbia

October 23: Problems at Rogers

Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(63.26%)
TV
(16.90%)
Wi-fi
(6.29%)
Phone
(5.59%)
E-mail
(4.14%)
Total Blackout
(3.82%)

Rogers Outage Map Near Surrey, British Columbia

The most recent outage reports and issues originated from Burnaby, Vancouver, White Rock, Surrey, Langley, Port Coquitlam and Maple Ridge.

Burnaby Phone
Vancouver Wi-fi
Vancouver Internet
Vancouver Phone
Surrey Internet
Vancouver Wi-fi

Rogers in Surrey, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Rogers Issues Reports Near Surrey, British Columbia

Latest outage, problems and issue reports in Surrey and nearby locations:
  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • biayvr b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • heyericm Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • jodyvance Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • RiazMeghji Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • MysticNinja502 Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia

    @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

  • Abearinger Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • stuffapproved Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • JCog88 Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

  • Wasgo Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • Janikowski604 Jason Lebowski (@Janikowski604) reported from Vancouver, British Columbia

    @PublicMobile I have been waiting over a month for customer service to return my call. You have the worst customer service. Thankfully @Rogers was able to provide me with better service @CRTCeng @ConsumerProBC

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from Surrey, British Columbia

    @iPhoneinCanada is it just me or is the @Rogers website is slow or down with users trying to save a few dollars.

  • BraskHellbeard Brask Hellbeard (@BraskHellbeard) reported from Vancouver, British Columbia

    @RogersHelps Oh my god. Not the issue here. Don't worry. Your need to send me text messages will be over soon.

  • BraskHellbeard Brask Hellbeard (@BraskHellbeard) reported from Vancouver, British Columbia

    @RogersHelps You had a total of one thing I wanted. One unique offer. If you didn't want to disappoint me, you shouldn't have let me find out it was gone by having me be unable to login on opening day, you disingenuous turds.

  • Mike_Bellegarde Mike B (@Mike_Bellegarde) reported from Maple Ridge, British Columbia

    @RogersHelps small biz customer here. Did upgrade on my lines via phone. Just wondering if there is a way to see what place I’m in for the iPhone queue. My order doesn’t show on myrogers for some reason. I got confirmation email though.

  • Mike_Bellegarde Mike B (@Mike_Bellegarde) reported from Vancouver, British Columbia

    @RogersHelps your website appears to be down.

  • mylesconnect Myles Connect (@mylesconnect) reported from Vancouver, British Columbia

    @RogersHelps In other words you don't want me as a customer anymore. I only moved to @Rogers to get this service. Goodbye.

  • mylesconnect Myles Connect (@mylesconnect) reported from Vancouver, British Columbia

    @RogersHelps is NHL live still included with Rogers mobile service?

  • djmarcog Marco Grenier (@djmarcog) reported from Vancouver, British Columbia

    Just to let you know guys , because nobody tell us : no more NHL games @NHL with @Rogers . That was the I my reason to be with them. Now shopping for another network.

  • willyBwozy WillyB® (@willyBwozy) reported from Vancouver, British Columbia

    @RogersHelps does Rogers support esim yet?

  • johnniecakes johnniecakes (@johnniecakes) reported from Vancouver, British Columbia

    Apple will be coming out with series 4 Apple Watch yet @Rogers still does not support cellular on the Apple Watch. Guess I’ll be leaving for another provide after 15+ years of loyalty. #AppleWatchSeries4 #leftbehind

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Langley, British Columbia

    @RogersHelps whats the network issue in #downtown #LangleyBC? Had two really dead spots.

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from Surrey, British Columbia

    @Rogers when are you guys going to support the Apple Watch?

  • WendyDphoto Wendy D (@WendyDphoto) reported from Vancouver, British Columbia

    @Rogers so frustrating. Such a simple fix but no, over an hour!!! Ridiculous

  • WendyDphoto Wendy D (@WendyDphoto) reported from Vancouver, British Columbia

    Live chatting with @rogers to fix an overcharge and get more data. Being passed up the line. About an hour so far. 20 minutes waiting since last message. #badservice #sigh

  • TheMessengerG Graham Messenger (@TheMessengerG) reported from Vancouver, British Columbia

    @RogersHelps how come Rogers wireless service has very poor reception in the lower mainland of bc? But when you talk with a technician they say everything is fine!

  • AliceTheAlice1 Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia

    @RogersHelps I can't find a twitter handle Rogers Bank but Rogers Bank login website is down.

  • Mike_Bellegarde Mike B (@Mike_Bellegarde) reported from Maple Ridge, British Columbia

    @kyblusty @VZWSupport Did you fix this Kyle? Same issue here with iPhone X on @RogersHelps in Canada. Might be iPhone issue, not carrier. You on iOS 12 public beta? I am.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:
  • SyntaxOneMHE Syntax-One (@SyntaxOneMHE) reported

    Dear @Rogers @RogersHelps your customer "service" sucks and your follow through on promises leaves much to be desired. How do I sign up for a new contract and only get half of what I was promised then told I'm too bad we ran out of what we promised you but here's your bill

  • cedavidson Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

  • mscott71 Mike Scott (@mscott71) reported

    @TekSavvyCSR @RogersHelps Great. Rogers cancels a ticket for no apparent reason and their response is "Your customer can wait another 31 hours before we can be bothered to send someone to fix the problem we caused." To both sides, I still want and answer as to why the first call was cancelled.

  • catkeela carl mallat (@catkeela) reported

    @geniebouchard @Rogers I will never watch the nfl again. They fumbled on the issue with the piles of shit that knelt during the national anthem. #lowLifesKneel

  • mscott71 Mike Scott (@mscott71) reported

    @RogersHelps Five hours and counting since Teksavvy opened the ticket to have your tech come again to fix a escalation caused entirely by your technician this morning. Still no idea when they're coming to fix the issue that they were supposed to have fixed this morning.

  • mscott71 Mike Scott (@mscott71) reported

    @RogersHelps Indeed, but it's still the ROGERS technician who cancelled the Teksavvy service ticket without telling me or Teksavvy why. And since ROGERS doesn't want to come to fix the issues they're responsible for, I'm happy to move my other Rogers business elsewhere.

  • mscott71 Mike Scott (@mscott71) reported

    @RogersHelps Definitely not the feedback you want, but not feedback you care enough about to do anything about. It's a simple problem to fix but you can't be bothered.

  • SC2Junkie Aaron (@SC2Junkie) reported

    @Rogers Rogers has the worst customer service. After an agent broke my account beyond repair and all agents after refused to fix it I took my credits and left.

  • mscott71 Mike Scott (@mscott71) reported

    Alright friends, since @RogersHelps doesn't, recommend a company who's customer service doesn't completely suck to consider as my cell phone provider.

  • ChrisGoops Chris (@ChrisGoops) reported

    @RogersHelps working from home and my internet is down. Need some help here.