Rogers outages and service status in Surrey, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Surrey, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- The most recent signal from this area was received Apr 10, 11:14 PM EDT.
- Internet (62%)
- E-mail (14%)
- TV (10%)
- Total Blackout (7%)
- Wi-fi (7%)
The latest reports from users having issues in Surrey come from postal codes V3T , V4N , V3R , V3W , V4A and V3Z .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surrey, British Columbia
The most recent Rogers outage reports came from the following cities: Surrey, Burnaby, Port Coquitlam, Maple Ridge, Langley, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Total Blackout | 19 hours ago |
|
Surrey
|
Internet | 21 hours ago |
|
Surrey
|
Internet | 2 days ago |
|
Burnaby
|
Internet | 10 days ago |
|
Surrey
|
Internet | 13 days ago |
|
Surrey
|
Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
-
CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
-
lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia@AboutRogers @Rogers Still same internet not working
-
Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
-
Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.
-
Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
-
Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
-
Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
-
Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
-
CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
-
Karthi (@S8Karthi) reported from Surrey, British Columbia@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
-
#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaI pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
-
Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
-
Hassan Deq (@HassanDeq_) reported from Surrey, British ColumbiaIs @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage
-
Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
-
Jenn Della (@JennPWasHere) reported from Surrey, British Columbia@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers
-
Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
-
b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
-
Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless
-
Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
-
Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Engineer_Trader (@Engineertrad) reported@RogersHelps Your technician told me to wait for 48 hours and I can’t wait that long send your technician again and ask them to fix it really frustrated with your service @Bell help me
-
Engineer_Trader (@Engineertrad) reported@RogersHelps You scammers not restoring service even not allowing me to cancel my service with you guys without penalty I am really frustrated
-
Angela Ibach INT (@a_bi30) reportedSo, after complaining on here about the constant increase in prices and 25% increase for the two services in less than 2 years.....forward a month and price up again!!! @Rogers can we talk crap....oh we have hard times, things cost more is your sob story with your major profits
-
BLUEJAYSFAN (@JAYSFAN0424) reported@Rogers An hour and 45 minutes to speak with Customer service and still on hold is unacceptable, weekend or not!!!
-
Howling at the Moon 🐺 (@Jane_Gillon) reported@Rogers I would think the Accessibility Canada Act would supersede the Energy Efficiency Act. I will be contacting my MP. I will never purchase @Rogers for my own home for sure!
-
Jonathan Spivak (@jonsp01) reported@RogersHelps Rogers Xfinity Streaming App (RXSA) doesn't stream live TV nor plays back saved programs from the cloud PVR on Android 16 (cell phone & tablet). My old S8 phone running Android 9 has no problems with the RXSA. This problem was fixed, now it's an issue again?
-
April (@canadianaf1) reported@ToddHeintz @Rogers @BlueJays I worked as a customer service rep for 12 years with Rogers. Believe me when I tell you..they don’t care.
-
Jon Fitzgerald (@xJFITZGERALDx) reported@RogersHelps @Mike17823 Is the internet down? Brantford
-
Ryan Parkington (@rparkington) reported@RogersHelps looks like the email issues on iOS are now fixed but still unable to sign into Rogers Xfinity Stream. Any updates?
-
Wut? (@_TheCaptaincs) reported@Rogers your customers support is so atrocious you’re losing my business despite my visceral hatred of Bell.