Rogers Outage Report in Surrey, British Columbia
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The latest reports from users having issues in Surrey come from postal codes V3W, V3S, V3Z, V4N and V3V.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (62%)
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TV (11%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (4%)
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E-mail (4%)
Live Outage Map Near Surrey, British Columbia
The most recent Rogers outage reports came from the following cities: Surrey, Burnaby, Vancouver, Langley, Maple Ridge, New Westminster, Pitt Meadows and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Wi-fi | |
| Burnaby |
Internet | |
| Surrey |
Total Blackout | |
| Vancouver |
Wi-fi | |
| Vancouver |
Phone | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
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hazel
(@angerthehazel) reported
from
Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Vic Wozniak
(@vicwozniak) reported
from
Surrey, British Columbia
@RogersHelps Data still not working. Cloverdale BC
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Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Yogesh M Raghavendra
(@yogeshmr) reported
@leos_lover_2000 @RogersHelps My home internet is down as well...tried to reset it...seems to have worked for few....but I am the unlucky one!
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Jatin.905
(@905Jatin) reported
@RogersHelps They cut service and their reps abuse you by sending malicious texts when I try to port they tell me I gotta pay my contract off rogers OOOP said they can't do anything either and pretty much said suck it up. Pretty typical of rogers. @CBCNews. Rogers customer service in canada
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Dawne Summers
(@dawne_summers) reported
@vote4robgill @Rogers 3.80!!! Are you kidding me Roger's that's obsurd your theives!! Are you willing to pay for my data coverage while your service was down which we pay way to much for. Thieves. You need to be taken down.
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Heather McAlendin-Kendall
(@HeatherMc_Art) reported
@CP24 @Rogers Ignite still down. Glitchy. I know many in and around gta still not working 100% For those of us working from home/ small businesses, 2 days credit does not cut it.
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Khalid Mohamed
(@KhalidM43012845) reported
@vote4robgill @Rogers This is the problem have 1 or 2 big companies **** goes down we are ******
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MR.VicTE
(@MrVicte) reported
@RogersHelps still can’t connect to the PlayStation network been like this for hours
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Adam Rock
(@Arock1234) reported
@bluejaystwit @RogersHelps Oh **** that’s not good. Everything is working for me. But I have bell internet and tv. The Rogers service on my phone seems to be working.
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William Goddard 🍁
(@W_Goddard) reported
@datachick is yours still down ...Our TV is out as well ...@RogersHelps sucks arse
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Shayne Abernethy
(@Spazzman7) reported
Can connect to wifi, use socials, and youtube. Anything beyond that is completely useless, services are NOT fully restored. With that, the few things i can do, are at extremely slow speeds to what i pay for. @RogersHelps
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Annette Heim
(@aheim72) reported
from
Toronto, Ontario
Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps