Rogers Outage Report in Surrey, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Surrey come from postal codes V3T, V3Z, V3W, V3V, V3S, V3R and V4N.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 05: Problems at Rogers
Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
Live Outage Map Near Surrey, British Columbia
The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, Surrey, New Westminster, Maple Ridge, Delta, Langley, Pitt Meadows and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
||
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Jeffery Simpson
(@JefferySimpson) reported
from
White Rock, British Columbia
I worked in sales and CS for @Rogers for 10 years. It wasn’t my favourite job but I knew who I worked for, didn’t have to scam people and people understood what they were buying. Yes I sold phones to people I knew but I never had to pressure people into selling phones for me.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Scott
(@riddles17) reported
from
Maple Ridge, British Columbia
@KGill67 @RogersHelps Its down on all my platforms. Android, Xbox, etc. Glad I pay for this terrible service
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless
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Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Pitt Meadows, British Columbia
@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Jenn Della
(@JennPWasHere) reported
from
Surrey, British Columbia
@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
-
Bryan Cogan
(@StampieRuns) reported
from
Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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abby goodrum
(@agoodrum) reported
@rogers this is the second time this week that my home internet has gone down. Your customer service thinks it will be back sometime tonight around 8pm. Thats 4 hours outage today and 4 hours two days ago. #rogersoutage compensation for my lost work?
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🌺
(@KiranScarboroug) reported
@RogersHelps Would still like that crave free preview now. The outage occurs and same bill you dont apply credit you can apply free preview of crave for few months though immediately
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Ⓕ
(@416fab) reported
The most unreliable and unprofessional company I’ve ever dealt with in my life is by far @Rogers @RogersBiz worst service I’ve ever received, in all aspects
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Shivansh gupta
(@shivanshg_93) reported
@RogersHelps I request you to please help me in getting this issue(case#: C178927634) quickly & provide me a piece of mind & make me gain my trust back with Rogers. @RogersHelps @EdwardSRogers
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TheRightRight
(@MeanBeanSeen) reported
@Rogers 5 weeks trying to cancel my account. Today I am sueing Rogers.
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Mahatma Trini
(@Trini123a) reported
@RogersHelps Total waste of time trying to contact Rogers in this outage via DM. No response. How do I know if there is an area outage problem? Customers would leave if there is horrible service.
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BarrhavenBob
(@BarrhavenBob) reported
@Brykix @RogersHelps @Rogers I'm looking around for others having brief internet drops without outward signs, modem on-line, comes back without a reboot. Rogers Ignite help said some are having issues need to roll a truck to the house. Only since the massive outage, happens daily.
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Jlockport
(@Jlockport2) reported
@ksamgnet1 @Rogers Is it time for a new ISP? It's a bugger to change but they have real issues.
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BarrhavenBob
(@BarrhavenBob) reported
@Bhuvan1502 @Rogers I'm looking around for others having brief internet drops without outward signs, modem on-line, comes back without a reboot. Rogers Ignite help said some are having issues need to roll a truck to the house. Only since the massive outage, happens daily.
-
🇨🇦NotMyMonkey🇬🇧
(@devmegsmum) reported
@Rogers @RogersHelps @RogersHelps 2nd internet/Ignite outage in as many days in my neighbourhood. My employer is thrilled with my lack of productivity. But I’m sure your bill will still come on time.