Rogers Outage Report in Surrey, British Columbia
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The latest reports from users having issues in Surrey come from postal codes V3W, V3R, V3V, V3T, V4N, V3S, V3Z and V3X.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (11%)
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Wi-fi (10%)
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Phone (9%)
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Total Blackout (9%)
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E-mail (4%)
Live Outage Map Near Surrey, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Burnaby, Langley, Maple Ridge, Port Coquitlam, New Westminster and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Surrey |
Internet | |
| Burnaby |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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kayge
(@sparklehorss) reported
from
Langley, British Columbia
@RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch
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Bryan Cogan
(@StampieRuns) reported
from
Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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b i a ☆
(@biayvr) reported
from
Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Eric Machado
(@heyericm) reported
from
Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
-
Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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RpB
(@RpBCoin) reported
@elonmusk Dude. One year and waiting. I feel like the usual @Rogers customer and those that have been around from the word go are treated last. Common dude! Please, need the service.
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Matt
(@schwabber2714) reported
@Rogers looking to report a new outage (separate from the one caused by the storm on Saturday as service had been restored) affecting the L1C2Y2 area code.
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Shamita Chaudhuri
(@CsShamita) reported
@KevinFrankish @RogersHelps We got our internet back around 11am today. Thanks Kevin. It’s crazy how a 2 min storm caused an 18 hr power outage and an almost 48 hour internet outage. This, in a first world country…unbelievable!!
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Barrhaven Guy
(@BarrhavenGuy) reported
@mikewoodottawa @hydroottawa I wish everyone worked as hard as hydro. Some of us (stupidly) have no cell/data thanks to @RogersHelps in Barrhaven West. I simply drive 5 minutes away and it works. One small footprint area in ottawa. But all they can do is say use the website to get help. WE HAVE NO ACCESS.
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Lori-Ann McGrath
(@fraggle_cdn) reported
@Rogers any ETA on how long Internet, phone and cable will be down?
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Gaurav Vaid
(@gauravmridu) reported
@RogersHelps Please stop playing with the words. There is no concrete solution in your tweet. I need answers and that too quickly. Tomorrow we all are working and need internet badly. Cant tell my company that ROGERS gives us pathetic service and we can not do anything. #rogersdown @Rogers
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Chuchie2009
(@SandraMags21) reported
@RogersHelps ever since the power outage our Infinite box has been acting up…even after unplugging and rebooting! What’s going on rogers!! We pay too much for this hassle!
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chris
(@chris_stokes18) reported
@RogersBiz you’re wifi is genuinely absolutely absurdly horrendous. It’s actually atrocious how it can be worse then stepping in dog ****. Please fix your **** and stop telling me it’s a me issue
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Brent Landry
(@BrentLandry) reported
@RogersHelps useless update for the crisis in Ontario. Why is LTE sand 5G data not working at all?
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Dipalli Bhatt
(@DeepaliBhatt4) reported
@RogersHelps third class service. 48 hours without internet, phone, wireless in Stittsville Ontario Brae Crescent. Will be cancelling soon