Rogers outages and service status in Surrey, British Columbia
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Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Surrey, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 7, 11:05 PM EDT.
- Internet (55%)
- TV (25%)
- Wi-fi (15%)
- Phone (5%)
The latest reports from users having issues in Surrey come from postal codes V3T , V3Z , V3W , V3V , V3R and V3S .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surrey, British Columbia
The most recent Rogers outage reports came from the following cities: Surrey, Burnaby, Maple Ridge, Langley, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Phone | 4 hours ago |
|
Surrey
|
Internet | 13 hours ago |
|
Burnaby
|
Internet | 1 day ago |
|
Surrey
|
Internet | 2 days ago |
|
Surrey
|
Internet | 3 days ago |
|
Surrey
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Rogers Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Jenn Della (@JennPWasHere) reported from Delta, British Columbia@RogersHelps @Rogers I did but you didn’t help me.
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Karthi (@S8Karthi) reported from Surrey, British Columbia@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G
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lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia@AboutRogers @Rogers Still same internet not working
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Jeffery Simpson (@JefferySimpson) reported from White Rock, British ColumbiaI worked in sales and CS for @Rogers for 10 years. It wasn’t my favourite job but I knew who I worked for, didn’t have to scam people and people understood what they were buying. Yes I sold phones to people I knew but I never had to pressure people into selling phones for me.
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Laela Mirelle (@djlaela) reported@RogersHelps This new AI system is garbage! It doesn’t understand the simplest of instructions, and after multiple attempt to get an actual person, it says “we’re experiencing higher than normal cell volumes, please try again later” and hangs up!! Can’t resolve payments
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Mike Jones (@Mike_Jones_1) reported@lamphieryeg @Rogers @RogersHelps Customer service in telecom companies in Canada is practically nonexistent, their monopoly allows it. The threat of taking your business elsewhere is a joke and they all know it.
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vyvah (@vyvahxo) reported@FierySharky @Rogers @Sportsnet I do not wish him to be out of a job, but there is people who can do his job much better than him. Consistently the worst on every panel
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Nick Ross (@NickRoss0073) reported@FierySharky @Rogers @Sportsnet Nah Hrudey is horrible
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Andy MacKenzie (@Perisher52) reported@Rogers you owe me money but you can’t accept any calls due to call volume and your chat support is also unresponsive, so how do I connect with you?
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Sharon Murphy 🇨🇦 (@Alaidh) reported@Rogers has the worst customer service. They have now locked me out of my email, for no apparent reason and their supposed 24 hour tech support? Closed! I am SO upset!
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CanadaSam53 (@canadasam53) reported@RogersHelps It took over an hour at 10 pm to get help it’s normally 25-30 minutes
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Cha Plow (@VishPTG) reportedHey @Rogers @Fidomobile @FidoSolutions You can't just change the monthly phone plan prices whenever you want. We agreed on a set price that doesn't change for as long as we have It. We don't care about your investment in 5G network that you've trained your reps to tell us.
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Terry Murphy (@tyjac2) reported@RogersHelps Thanks for nothing again pathetic customer care
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Inner Phoenix (@InnerPhoenix420) reported@RogersHelps ill be looking into public mobile, since you dont want to help out a loyal customer for many many many years.