Rogers

Rogers Outage Report in Surrey, British Columbia

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The latest reports from users having issues in Surrey come from postal codes V3T, V3W, V3S, V3X, V3V, V3Z, V4N and V3R.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Surrey, British Columbia 04/14/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Surrey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Delta, Surrey, Maple Ridge, Burnaby, Langley, Pitt Meadows and Port Coquitlam.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaDelta Internet
CanadaVancouver TV
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Surrey, British Columbia

Latest outage, problems and issue reports in Surrey and nearby locations:

  • riddles17 Scott (@riddles17) reported from Maple Ridge, British Columbia

    @KGill67 @RogersHelps Its down on all my platforms. Android, Xbox, etc. Glad I pay for this terrible service

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • angerthehazel hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • gaz2002 Gary Zee (@gaz2002) reported

    @RelianceCares No, I will not. Issue is on your side, so it's a Reliance problem. I am providing you with everything needed to verify the issue then fix it. I'm not your customer support, you are. After pandemic, then @RogersHelps issues, getting tired of poor Canadian customer service.

  • LeanneFayad Leanne (@LeanneFayad) reported

    @Rogers service is still cutting out what’s going on? It’s been like 2 days

  • CyrelleSonic18 Cyrelle (@CyrelleSonic18) reported

    @sayonaralara_ @RogersHelps @Rogers We had to take an Uber and was almost late for work. Talk about bad timing, lucky enough we made it!

  • MdrnCdn Dave Neal (@MdrnCdn) reported

    @RogersHelps Everything came back normally, and I've seen that Rogers will be adjusting charges for the outage. I did get a text that day welcoming me to the US network and informing me of 'Roam Like Home' fees, hopefully I did not incur any charges.

  • thescot33 ThomASScott (@thescot33) reported

    @zerohedge @Tesla is/Will BE a Software Company - NoONE even, ReMOTEly, has the Data They have for the Autonomous Movement - Best to Buy a Computer and #LearnTOcode - We're ALL in for a Rude Awakening... In Others News, @Rogers Mobile in Canada Activated their Kill switch for 24+Hrs...

  • _J_o_e_n_ Joen (@_J_o_e_n_) reported

    @RogersHelps @BrightstarDP <Worst companies ever. These two clowns blacklisted my phone back on April 9. I've given @RogersHelps rep proof that the phone was mine and I'm still paying for it but after waiting 10 days my phone is still blacklisted. #fuckrogers #fuckbrighstar

  • sayonaralara_ lara (@sayonaralara_) reported

    @CyrelleSonic18 @RogersHelps @Rogers It turned out to be a huge network shut down for basically the whole day, so crazy!

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    I have never been more annoyed at having to pay my $400 wireless bill, than I am today @Rogers. Cute that you think a $15 bill credit will make up for having no connection for 13 hrs. ON A MONDAY TO BOOT.

  • BLuchanski Surveyor Brett - Game Manager (@BLuchanski) reported

    @EdmontonOilers @Rogers Anybody else put in there phone number and never receive a verify code??

  • _J_o_e_n_ Joen (@_J_o_e_n_) reported

    I'm still subscribed to @RogersHelps I don't even know why since I can't use their service unless I borrow someone's phone and put my Rogers simcard. #fuckrogers