Rogers

Rogers Outage Report in Surrey, British Columbia

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The latest reports from users having issues in Surrey come from postal codes V3T, V3W, V3S, V3V, V4N, V3R, V3X and V3Z.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Surrey, British Columbia 10/31/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Surrey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, New Westminster, Burnaby, Langley, Port Coquitlam, Maple Ridge and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaSurrey Total Blackout
CanadaSurrey E-mail
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Surrey, British Columbia

Latest outage, problems and issue reports in Surrey and nearby locations:

  • StampieRuns Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • JefferySimpson Jeffery Simpson (@JefferySimpson) reported from White Rock, British Columbia

    I worked in sales and CS for @Rogers for 10 years. It wasn’t my favourite job but I knew who I worked for, didn’t have to scam people and people understood what they were buying. Yes I sold phones to people I knew but I never had to pressure people into selling phones for me.

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • angerthehazel hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • JennPWasHere Jenn Della (@JennPWasHere) reported from Surrey, British Columbia

    @RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers

  • JennPWasHere Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • riddles17 Scott (@riddles17) reported from Maple Ridge, British Columbia

    @KGill67 @RogersHelps Its down on all my platforms. Android, Xbox, etc. Glad I pay for this terrible service

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Objin3000 Happy Hobi Day 💜 JJiJin!!⁷ 💜🌜 (@Objin3000) reported

    @RogersHelps is the internet down for Markham area? When is service expected to back u

  • MillennialStar2 Millennial_Fairy (Sarah) 🇨🇦🏳️‍🌈✊🏿✊🏾🇦🇫 (@MillennialStar2) reported

    @RogersHelps It's extremely frustrating to keep having these internet issues. I'm also confused as to why my Wi-Fi stay connected for 24 hours without problem And now it's not coming back even after I reputed the modem.

  • insidescoopz insidescoops (@insidescoopz) reported

    @RogersHelps why is my internet and tv not working is there a network outage ?

  • Deepak13778917 Deepak Panda (@Deepak13778917) reported

    @RogersHelps I pay $120 for 1GB, got half the speed or less most of the time. L6Y 0W7 is the postal code. Now from past 2 weeks I feel I’m using dial up Internet. Can you help?

  • ClayStonksF1 Clay M (@ClayStonksF1) reported

    @RogersHelps Truly fascinating how your checkout never works! It's just stuck on a loading screen. I've been trying this one since yesterday!

  • MillennialStar2 Millennial_Fairy (Sarah) 🇨🇦🏳️‍🌈✊🏿✊🏾🇦🇫 (@MillennialStar2) reported

    @RogersHelps hey guys in the L3R area. Any ETA for when internet will be back? I don't want to be that person but am extremely dissatisfied with how some tech support members treated me on . Please see Dms & advise

  • Objin3000 Happy Hobi Day 💜 JJiJin!!⁷ 💜🌜 (@Objin3000) reported

    @RogersHelps I've tried that and it's still not working

  • PRGalTDot Paula M. (@PRGalTDot) reported

    @zombaebby @Rogers Outage seems to be here too. Sadly deja vu. Outage for Super Bowl now for another weekend. Rogers Ignite #fail

  • Raegorz Raegorz (@Raegorz) reported

    @zombaebby @Rogers Damn. I’m bout to clock in at work. I hope that’s fixed by the time you go live.

  • art_colored Sam Rose Artist (@art_colored) reported

    @RogersHelps there are downed wires belonging to Rogers in my backyard. I'm not a Rogers customer but can someone fix this?