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Rogers outages and service status in Surrey, British Columbia

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Surrey, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 21, 12:09 PM EDT.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)
  • 3% E-mail (3%)
  • 3% TV (3%)

The latest reports from users having issues in Surrey come from postal codes V3T , V3V , V3Z , V3R , V3W and V3S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surrey, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Burnaby, Langley, Maple Ridge, and Port Coquitlam.

CityProblem TypeReport Time
Surrey Internet 12 hours ago
Surrey Internet 2 days ago
Surrey Internet 4 days ago
Surrey TV 4 days ago
Surrey Wi-fi 4 days ago
Surrey Total Blackout 5 days ago

Community Discussion

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Rogers Issues Reports Near Surrey, British Columbia

Latest outage, problems and issue reports in Surrey and nearby locations:

  • Mrscheapbrunch
    Mrs. Brunch (@Mrscheapbrunch) reported from Maple Ridge, British Columbia

    Hey @Rogers how does a customer provide a complaint? I've been transferred and out on hold and told I'd get a call back and it never happens...

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • sparklehorss
    kayge (@sparklehorss) reported from Langley, British Columbia

    @RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch

  • lovejothundaly1
    lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia

    @AboutRogers @Rogers Still same internet not working

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • ACmusic_10
    Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • vicwozniak
    Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • MysticNinja502
    Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia

    @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeTheNavyGuy1
    Michael Mahoney (@MikeTheNavyGuy1) reported

    @gmacofglebe @RogersHelps Mine went down an hour ago for 15 minutes then the network came back. Rogers in Nova Scotia.

  • islgalwrites
    Mamma Bear🇨🇦 (@islgalwrites) reported

    @Rogers customer service is the worst. Even worse than Telus and that’s saying a lot. Time to switch services.

  • TPS_32Planner
    Retired. Vive le Canada 🇨🇦 + 🇩🇪 🕊 🇺🇦 (@TPS_32Planner) reported

    Crazy. Will my @Rogers Internet (only) bill of $102.90 go down?

  • mondoggg
    Mondoggg (@mondoggg) reported

    @RogersHelps Your lookup page is down as well as your service

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @JMCInformation @Rogers That’s for the info @JMCInformation , I will also contact them with my issue. Even though I canceled all Roger’s services after almost 50years because of their horrible customer service after they layed off staff and contracted customer service to 3rd world countries.

  • Ferreira_nszuki
    DTAmerikka (@Ferreira_nszuki) reported

    @RogersHelps Haha funny. You may care, but the company that employs you doesn't care. Over the last 6 weeks I've probably spend over 10 hrs on the phone with your employees, every time i think the issue has been resolved, only to find out nothing has been resolved. It's rinse n repeat.

  • DzynrRon
    Ron McNeil (@DzynrRon) reported

    @Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...

  • BlackBlazeE
    The Black Blaze Collective (@BlackBlazeE) reported

    @Rogers fix your ******* services. You're affecting my livelihood with this bullshit.

  • laurapott
    Laura (@laurapott) reported

    @RogersHelps @ahmadbabar Same here. Internet is down and your outage map is not working. Had to check elsewhere to get info and your helpline hung up almost immediately because of high call volume.

  • Repenix
    Repenix (@Repenix) reported

    @RogersHelps i don't have internet, according to your outage map it should be working and there's no way for me to report the outage as there's a high volume of people already calling in.