Rogers Outage in Surrey, British Columbia

@RogersHelps I had the issue pre-@1111Resolver

@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

@PublicMobile I have been waiting over a month for customer service to return my call. You have the worst customer service. Thankfully @Rogers was able to provide me with better service @CRTCeng @ConsumerProBC

@iPhoneinCanada is it just me or is the @Rogers website is slow or down with users trying to save a few dollars.

@RogersHelps Oh my god. Not the issue here. Don't worry. Your need to send me text messages will be over soon.

@RogersHelps You had a total of one thing I wanted. One unique offer. If you didn't want to disappoint me, you shouldn't have let me find out it was gone by having me be unable to login on opening day, you disingenuous turds.

@RogersHelps small biz customer here. Did upgrade on my lines via phone. Just wondering if there is a way to see what place I’m in for the iPhone queue. My order doesn’t show on myrogers for some reason. I got confirmation email though.

@RogersHelps your website appears to be down.

@RogersHelps In other words you don't want me as a customer anymore. I only moved to @Rogers to get this service. Goodbye.

@RogersHelps is NHL live still included with Rogers mobile service?

Just to let you know guys , because nobody tell us : no more NHL games @NHL with @Rogers . That was the I my reason to be with them. Now shopping for another network.

@RogersHelps does Rogers support esim yet?

Apple will be coming out with series 4 Apple Watch yet @Rogers still does not support cellular on the Apple Watch. Guess I’ll be leaving for another provide after 15+ years of loyalty. #AppleWatchSeries4 #leftbehind

@RogersHelps whats the network issue in #downtown #LangleyBC? Had two really dead spots.

@Rogers when are you guys going to support the Apple Watch?

@Rogers so frustrating. Such a simple fix but no, over an hour!!! Ridiculous

Live chatting with @rogers to fix an overcharge and get more data. Being passed up the line. About an hour so far. 20 minutes waiting since last message. #badservice #sigh

@RogersHelps how come Rogers wireless service has very poor reception in the lower mainland of bc? But when you talk with a technician they say everything is fine!

@RogersHelps I can't find a twitter handle Rogers Bank but Rogers Bank login website is down.

@kyblusty @VZWSupport Did you fix this Kyle? Same issue here with iPhone X on @RogersHelps in Canada. Might be iPhone issue, not carrier. You on iOS 12 public beta? I am.

Dear @Rogers @RogersHelps your customer "service" sucks and your follow through on promises leaves much to be desired. How do I sign up for a new contract and only get half of what I was promised then told I'm too bad we ran out of what we promised you but here's your bill

Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

@TekSavvyCSR @RogersHelps Great. Rogers cancels a ticket for no apparent reason and their response is "Your customer can wait another 31 hours before we can be bothered to send someone to fix the problem we caused." To both sides, I still want and answer as to why the first call was cancelled.

@geniebouchard @Rogers I will never watch the nfl again. They fumbled on the issue with the piles of shit that knelt during the national anthem. #lowLifesKneel

@RogersHelps Five hours and counting since Teksavvy opened the ticket to have your tech come again to fix a escalation caused entirely by your technician this morning. Still no idea when they're coming to fix the issue that they were supposed to have fixed this morning.

@RogersHelps Indeed, but it's still the ROGERS technician who cancelled the Teksavvy service ticket without telling me or Teksavvy why. And since ROGERS doesn't want to come to fix the issues they're responsible for, I'm happy to move my other Rogers business elsewhere.

@RogersHelps Definitely not the feedback you want, but not feedback you care enough about to do anything about. It's a simple problem to fix but you can't be bothered.

@Rogers Rogers has the worst customer service. After an agent broke my account beyond repair and all agents after refused to fix it I took my credits and left.

Alright friends, since @RogersHelps doesn't, recommend a company who's customer service doesn't completely suck to consider as my cell phone provider.

@RogersHelps working from home and my internet is down. Need some help here.