Rogers Outage Report in Surrey, British Columbia
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Surrey come from postal codes V3W, V3V, V3S, V3Z, V3T and V3R.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 01: Problems at Rogers
Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (9%)
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Phone (9%)
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E-mail (4%)
Live Outage Map Near Surrey, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Langley, Maple Ridge, Burnaby, Delta, Port Coquitlam, New Westminster and Fort Langley.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
TV | |
| Vancouver |
TV | |
| Surrey |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Langley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
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mike lee | 이형걸 | 李衡杰 |
(@mikeleeuno) reported
from
Ladner, British Columbia
.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Mrs. Brunch
(@Mrscheapbrunch) reported
from
Maple Ridge, British Columbia
Hey @Rogers how does a customer provide a complaint? I've been transferred and out on hold and told I'd get a call back and it never happens...
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Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
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Joel Preszcator
(@jpresz) reported
from
Vancouver, British Columbia
@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
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Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????
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Hassan Deq
(@HassanDeq_) reported
from
Surrey, British Columbia
@RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?
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Hassan Deq
(@HassanDeq_) reported
from
Surrey, British Columbia
Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage
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crankin
(@rankinacameron) reported
from
Vancouver, British Columbia
@Rogers whats up wireless sucks so bad
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Elana Shepert 🇺🇦
(@elanashepert) reported
from
Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Nic Amaya 🇺🇦🇨🇦🇨🇴
(@Nic_Amaya) reported
from
Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
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lovejothundal@ymail.com
(@lovejothundaly1) reported
from
Surrey, British Columbia
@AboutRogers @Rogers Still same internet not working
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Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
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Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Vic Wozniak
(@vicwozniak) reported
from
Surrey, British Columbia
@RogersHelps Data still not working. Cloverdale BC
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦 🇵🇸 Paul the Taxman 🇵🇸 🇺🇦
(@pcroft) reported
Just a gentle warning. If you are a @Rogers or @Fidomobile customer, they just laid off about 800 people from a 3rd party support centre. Customer service sucks already and is about to get worse. @foundeverglobal
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RJ
(@RJNorthly) reported
.@Rogers $15.7B to takeover MLSE and extend NHL deal. Great. I have been a loyal customer for >20 years but the internet/tv renewal process continues to be the dumbest, most convoluted routine staffed by hostile idiots. Well, no more. Hello @Bell!
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P. Honey Robins
(@phoneyrobins) reported
Hey @Rogers @Bell @TELUS instead of delivering poor cx service and randomly raising prices every couple of months then having "win-back teams" call ppl who canceled, why don't you just not suck in the first place? Are you dumb? Ps. We speak English in Canada. #fail
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cut-n-run
(@SiToots) reported
.@Rogers what an absolute farce getting an upgrade phone delivered. I have spent over 3 hours on calls to different agents trying to correct the post address for a phone and all I get is “call fedex” who won’t help me because I am not Rodgers.
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AJ Quann
(@ajquann2003) reported
@RogersHelps When using the voice remote to search for content available on certain apps like Pluto TV, Paramount Plus or CBC Gem, the search results never mention those apps like it does for Netflix and Disney+. This appears to be a bug either with the apps, or with the search.
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Dave Pasin
(@dave_pasin) reported
Dewar gawd! can customer service @Rogers - @ShawInfo be any worse??? Last week had to call 3 different times and hold each time was over 65 minutes. Not to mention it took 5 tries to even get the hold music. Is anyone in @MarkJCarney office & his cabinet reviewing this pathetic excuse for a company. Seems like a classic case of bigger and no competition & little To no oversight results even worse service, selection & little To no help for customers when needed or to resolve situations
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Canadian Jilly
(@canadianjilly) reported
@Rogers Aaaand…I asked if I could cancel, so they sent me to tech support instead and then the call was disconnected in the middle of tech support. I’ve been trying to ride this out because changing services is annoying but @bell is wilding if they think this is ok!
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Cinthya Galvan
(@CinthyaGalvan1) reported
And here’s the WORST part: THIS HAPPENED A MONTH AGO and they still haven’t refunded me!! Absolutely ridiculous and unacceptable. What kind of service is this, @Rogers @Fidomobile?
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Cinthya Galvan
(@CinthyaGalvan1) reported
The customer service at @Rogers and @Fidomobile is awful. I’m a Fido customer and went in person to update my credit card for automatic payments. They mistakenly charged me $726 CAD — from another @Rogers customer! I’m not even a Rogers client. Completely unacceptable.
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Anees Wahla
(@AnisWahla) reported
@YahooCare One of my Yahoo emails via Rogers mail is not working on Outlook in desktop computer. inbox is showing no emails at al nor sent emails. 🤔 Email is working on the phone. 🤔. @Rogers