Rogers Outage Report in Surrey, British Columbia
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The latest reports from users having issues in Surrey come from postal codes V3Z, V3W, V3S, V3T, V3V and V3R.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
Live Outage Map Near Surrey, British Columbia
The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, Burnaby, Langley, New Westminster, Maple Ridge, Delta, Pitt Meadows and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Vancouver |
Internet | |
| Burnaby |
TV | |
| Vancouver |
Internet | |
| Surrey |
TV | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
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Jeffery Simpson
(@JefferySimpson) reported
from
White Rock, British Columbia
I worked in sales and CS for @Rogers for 10 years. It wasn’t my favourite job but I knew who I worked for, didn’t have to scam people and people understood what they were buying. Yes I sold phones to people I knew but I never had to pressure people into selling phones for me.
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Jenn Della
(@JennPWasHere) reported
from
Surrey, British Columbia
@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers
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Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Bryan Cogan
(@StampieRuns) reported
from
Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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kayge
(@sparklehorss) reported
from
Langley, British Columbia
@RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Lovegrove
(@CrowsnestBuc) reported
I just had great Customer Service from Rogers. I have had the opposite and whined about it. Tonight I was waiting online 1 hr 50 mins later I get through then the audio's lost as the conversation starts the C.S. has my digits and calls back fixes my issue AWESOME! @RogersBiz
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Stephen(ASTEPHEN68)
(@astephen68) reported
@RogersHelps internet been down for always 2 hours no explanation can’t get any support from anywhere off your website. Internet we pay for should be provided not turned off because you don’t have good network engineers. Do better!
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ThatGuy
(@MisterThatGuy) reported
@RogersHelps Your company had lost all trust & good will from past situations exactly like this... nothing happens when I spend hours working with your staff, so I'll just go with reporting the issue while @Rogers does nothing
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Free Palestine 🇵🇸
(@naftabella) reported
Why is my Rogers internet out??? @RogersHelps is there another outage?
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Free Palestine 🇵🇸
(@naftabella) reported
@ofiqeto3 @RogersHelps It’s literally a daily occurrence in my house. Service goes in and out. Sometimes up to hours like you’ve said. **** is ridiculous. I need to give Bell a call. I’m tired of this bull ****.
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Mr.Dincht
(@MrDincht) reported
@Rogers you're chat stuff takes forever and is never helpful. Also anna is annoying
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Clint Philp 🇨🇦🌻🇺🇦
(@ClintPhilp) reported
@Sportsnet @RogersHelps @nhl why do I need to constantly sign in? Why does your SNNow app log me out? I was ok an hour ago, left, came back and had to login. I didn’t have to login to nhl in the past. This SNNow experience is worse.
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loading.....
(@voodoopractice) reported
@RogersHelps what's going on with the internet.. Again. Y'all internet prices way to expensive for this ****
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Hope Taylor
(@HopeTaylor1959) reported
@RogersHelps Yes it is sad. How are you planning on helping me? Second evening in a row wasted waiting on hold for a manager. @Rogers be better. Give me a solution not sympathy.
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Chris Wheeler
(@TapWithChris) reported
Hey @RogersHelps I made changes to my services yesterday and now can't make outgoing calls... so I can't call you to fix this. Email?