Rogers Outage in Surrey, British Columbia

@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

@PublicMobile I have been waiting over a month for customer service to return my call. You have the worst customer service. Thankfully @Rogers was able to provide me with better service @CRTCeng @ConsumerProBC

@iPhoneinCanada is it just me or is the @Rogers website is slow or down with users trying to save a few dollars.

@RogersHelps Oh my god. Not the issue here. Don't worry. Your need to send me text messages will be over soon.

@RogersHelps You had a total of one thing I wanted. One unique offer. If you didn't want to disappoint me, you shouldn't have let me find out it was gone by having me be unable to login on opening day, you disingenuous turds.

@RogersHelps small biz customer here. Did upgrade on my lines via phone. Just wondering if there is a way to see what place I’m in for the iPhone queue. My order doesn’t show on myrogers for some reason. I got confirmation email though.

@RogersHelps your website appears to be down.

@RogersHelps In other words you don't want me as a customer anymore. I only moved to @Rogers to get this service. Goodbye.

@RogersHelps is NHL live still included with Rogers mobile service?

Just to let you know guys , because nobody tell us : no more NHL games @NHL with @Rogers . That was the I my reason to be with them. Now shopping for another network.

@RogersHelps does Rogers support esim yet?

Apple will be coming out with series 4 Apple Watch yet @Rogers still does not support cellular on the Apple Watch. Guess I’ll be leaving for another provide after 15+ years of loyalty. #AppleWatchSeries4 #leftbehind

@RogersHelps whats the network issue in #downtown #LangleyBC? Had two really dead spots.

@Rogers when are you guys going to support the Apple Watch?

@Rogers so frustrating. Such a simple fix but no, over an hour!!! Ridiculous

Live chatting with @rogers to fix an overcharge and get more data. Being passed up the line. About an hour so far. 20 minutes waiting since last message. #badservice #sigh

@RogersHelps how come Rogers wireless service has very poor reception in the lower mainland of bc? But when you talk with a technician they say everything is fine!

@RogersHelps I can't find a twitter handle Rogers Bank but Rogers Bank login website is down.

@kyblusty @VZWSupport Did you fix this Kyle? Same issue here with iPhone X on @RogersHelps in Canada. Might be iPhone issue, not carrier. You on iOS 12 public beta? I am.

@shonna_74 @RogersHelps So far, there isn't one. This has been an intermittent 2+ year issue. They cleared some stuff on their end which usually fixes things for a bit at least.

@RogersHelps Then fix your shitty ass WiFi and I wouldn't have to. I don't need your advice.

@RogersHelps wow 40 min in to Handmaids Tale and my pvr started to reboot. Too bad nobody thinks to schedule these updates for the middle of the night. Now when I go to watch it on demand I can't fast forward the first 40 min because you don't allow that #nocommonsense

@RogersHelps Sigh still waiting for @Rogers to address issue. @RogersHelps Doubt you'd be able to help other than provide pre-scripted responses. To reiterate @Rogers should be doing quality service systems testing regularly & when u see an outage address it instead of waiting for a complaint

@RogersHelps I was on the phone with one of your reps for over 30mins & was told he couldn’t help me. Complete run around & waste of time. Not for the 1st time I have the worst experience with your “service” reps. I will find service & help somewhere else. It’s exhausting dealing with y’all

😡 @Rogers @RogersHelps customer service remains the worst by far. Another horrible customer service experience with them just now, makes me even more happy I switched to @Bell

@RogersHelps Already called ur customer service line cuz internet connection cut out repeatedly making DM help, an epic fail. Clearly y'all just respond with scripted responses or you would've picked up on that info. @Rogers knew of area outage. Fix it. Don't need a day 6 of this.

now that i no longer work for @rogers, and am not violating their social media policy,,, lets talk abt how trash of a company they are! these ******* backwards af and most reps are incapable! if ur calling in b prepared to be transferred a minimum of 5 times b4 solving ur problem

@RogersHelps I have a good rule to never report feedback that won’t be constructive. I always appreciate the position of the folks at the call center of store so I do want to give good and useful feedback

@JamesGarrod7 @Rogers Feelsbad.. I was 15 points off too bad we had no rotations 4 games in a row 😃 but looking forward for future tournaments