Rogers Outage in Upper Beaches, Ontario

@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

So now @Rogers @RogersHelps is making more excuses on why cell phone charges are getting worse. The only they’re igniting is crappy customer service

@asekander @Rogers My 7 is still going strong as well but the new camera sure looks nice. Since they no longer slow the older phones to a crawl with each iOS update, I haven’t had a reason to upgrade.

@RogersHelps The conference line was only at that number and area code, so I didn't have another one to use. Our rescheduled meeting will use an alternative number, but this shouldn't have been an issue in the first place, especially since this was an important work conference call.

@RogersHelps it’s Monday, why do you have to add an outage on top of that 😡😡. M5V area plz fix it!

I have been using a @rogers unlimited plan for a few weeks now. I he speed it drops you down to after your “premium time” is unusable. It really is just a regular plan. Disappointing.

@RogersHelps I do not have family sharing plan Never subscribed to such plans always had issues with my e-mail and my password Had some kind of unknown files and some kind of users Safari would never connect to my network

@RogersHelps 25 brownspring Rd. I'm sure you can see the history. Everything is connected and "working" to the modem but clearly outside connection is down. 4162923458 is home number

@RogersHelps Yes, and very frequently, every few seconds, like the signal is coming from Jupiter or something

@redcrew @Rogers The other evil empire. Bell. Sick and tired of sub par customer service from Rogers, but I’m under no illusions things will be that much better with Bell. But for now at least, my connections will be faster.

@RogersHelps Haven’t had the time to troubleshoot with you but CP24, Discovery, Comedy all have static lines every 20-40 seconds that interrupt video and audio transmission. Makes impossible to watch. Not my NextBox. I have two different boxes and is occurring on both in separate rooms

And @RogersHelps is down again in North York today.

Damn @RogersHelps Sunday evening and my wifi doesn’t work at all :( - postal code M6N2Z5

@RogersHelps We are having issues with ignite it seems to be very choppy on some channels like animal planet and sports network

Tell me how I have a credit hit from @Rogers and I have never been a customer nor have I ever wanted to be... So how the hell do I have a hard credit inquiry from them.... Such a scam.

The most BS internet, #Rogers, has been out for almost a whole day. On a day my son’s home sick and I’m “working from home”, no internet or TV. Better fix this shit asap @RogersHelps

After 90 minutes on the phone supervisor “Joshua” tells me someone will call me within 7 business days to let me know if my case has been resolved. To be clear... the only thing I’m asking for is to upgrade my existing service package. @RogersHelps

Hey @RogersHelps u have had s day now to clear up this digital garbage with the service & yet u still haven’t .funny how these things take so much time yet u r late will a bill & wow u can get those warning texts out pretty fast ..I’m not impressed 😡fix it now & yes I have DM u

@dmrider @BlueJays @Rogers @Brookfield_BPY @joe_cressy #OntarioPlace or the #PortLands flip a coin. Though we do have that bridge problem on Cherry St 😳

@Rogers has the worst customer service ever I am SO over it. thank you for absolutely nothing. this is the most disappointing and awful treatment.

@Rogers is internet down in North york

@RogersHelps cable and internet down in M5A

@MDMGeek Yeah one would think. And @RogersHelps it’s down again. I ran an errand. Came back. Down down down.

@RogersHelps the @ symbol is flashing in the Coda (1 Gb modem). WestonFinch Area... damn it.

I’m ready to cancel all our services @RogersHelps I want answers as to why our internet drops throughout the day. I have a request into support. I’m watching my text for an answer. We’ve had a few too many street wide outages. It also drops intermittently.

@RogersHelps please, let ppl know about this issue. I have calling 3 times today to “Techs” in Rogers (even in Halifax, who had no clue). Still no “hi” (fee) speed Internet...

Hey @RogersHelps this is the second time in about 2 weeks that I had to report an outage. That’s not best practice pro-active customer service. Your IVR is also extremely poorly organized.

Yet another fail by @Rogers. Woke up to find workers digging a trench in the front to run a line to the neighbour. No notice, no consideration. Rogers: “We’re not happy until the customer’s not happy.” Mission accomplished.

@RogersHelps Still not fixed and no help from DM. C’mon fix this.

@miz_flow @Bell_Support @RogersHelps I actually didn’t get a reply and had to call in, tech coming on Wednesday. We’ve had shit service since Saturday

Stay away from @BellMediaPR — hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

Stay away from @BellMediaPR —hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

@MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go

@RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.

@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

No @rogers service in Scarborough all day

This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.

@RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh

Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers

Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians

@RogersHelps One problem had been solved. Working on the next one

@RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account

@RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,

Leave it to @Rogers for screw up anything good they get their hands on. @FadooBobcat leaving @FAN590. Add this to their handling of Alex Anthopolous, their continued support of @MarkShapiro. No wonder I’ve gradually moved over to @TSN1050Radio. I hope Bobcat moves over there!

@WinstonSih @Rogers Interesting.......I used a Rogers concierge and my experience was a nightmare. If a first time customer, I’d have been long gone #justsayin

@Rogers once again your cable tv is not working as it should ( meaning. For the amount I pay I should never have issues). No excuses just fix it. And NO I do not want to hear from you. You will hear from me

Are you kidding me @rogers - i wait on hold to only get disconnected when finally reaching an agent. I don’t like getting lectured on how to fix a very unstable internet connection by IVR. Someone should have called me immediately back. They did not!!!!’

@Rogers @RogersHelps I need a new number for technical support. When asked to speak to a manager I was put on hold for 12 mins. Need internet now. #firstworldproblems

@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

@RogersHelps We'll be watching something like CNN and the visual will start stuttering, then the audio will begin to cut out and then will just completely stop, but the video keeps going, happens with both tv's. I do believe we've got someone coming tomorrow or Tuesday to figure it out. 👌

@nikkmclean @RogersHelps Wow this is unbelievable. I have been following your tweets to hopefully see some resolution on @Rogers part. Rogers already lost my mobile service and it looks like they are about to lose my home service too. IT CANT BE THAT HARD TO RESTORE EMAILS.... YOUR ******* ROGERS!!

@RogersHelps help me plz

@TDhillon97 @RogersHelps There is confirmed outage in our area. They say working on it and to hopefully be restorted in 4 hours or less if all goes to plan

@RogersHelps No offence, this is all broken record..just admit, your infrastructure in this area don't allow you to give "high speed internet"... #nomorerogers Can't wait to be done..

@Rogers y’all are dropping the ball on me here. How can a pre order on day one not be shipped, when people who did it yesterday got tracking. Your customer support says “wait”. Sweet. Thanks. Holding up my production here.

@Rogers I will never buy apple ever

@Rogers your infinity plan is good but after limit your speed really sucks .Its worse then 3g speed. 🙄

@Rogers lol when the new Iphone sucks so bad that you have to give it for 0$ for people to consider it!

@Bell @Rogers @shaw Hi Bell! U charged me 3 months of bills after I moved and u admitted that I did cancel service and had it on record. 10 years later and still not doing business with you :) hope you stole enuf $ from me to compensate a lifetime of #NEVERDOINGBUSINESSWITHYOU

@RogersHelps Well, that depends on if I am able to get the Pixel 3 XL 256GB under your service. I'd be more likely to consider if this can be possible.