Telus Outage Report in Brighouse, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Brighouse, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Brighouse, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond and Delta.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Brighouse, British Columbia
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Raymond
(@auraalexandra16) reported
from
Richmond, British Columbia
@TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.
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Grant Bowen
(@bow_en_arrow) reported
from
North Vancouver, British Columbia
@TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?
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Jennifer Duholke
(@JDNovel) reported
from
North Vancouver, British Columbia
@TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT
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Phil Whelan 😷🇨🇦🦕🚀
(@philwhln) reported
from
Vancouver, British Columbia
@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
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Martin van den Hemel
(@MartinvandenH) reported
from
Richmond, British Columbia
Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
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James Young
(@jamespatyoung) reported
from
North Vancouver, British Columbia
@dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out
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Oladada
(@whourDaDa) reported
from
Burnaby, British Columbia
One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
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trevor
(@vancitytrevor) reported
from
New Westminster, British Columbia
@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS
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mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
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Brad Veinot
(@VanCityVeinot) reported
from
Vancouver, British Columbia
Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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◽️tweet◽️
(@_tweeeet_) reported
@TELUS I hear you're going to be capping 5G 3500mhz speeds, and charging for a higher tier of service for the "real" 5G speeds. Is this true? If so, I will move to a cheaper 4G competitor, as their 4G is just as fast as your capped 5G. They don't do this in Europe. Do better.
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Unacceptable *Machine Noises
(@mc045) reported
@Skip70969016 @CBCNews Nope. Over my dead body! Just because you're super gullible doesn't mean I'm going to ever use this garbage tracking app. They already bought our data from TELUS and shared it with Bluedot. Are you not outraged? Complacent?
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Fringe Minority 🇳🇱💪🇳🇱
(@fringe_cunuk) reported
@CTVCalgary Because it’s impossible… TELUS and Bell could offer any type of help but it’s all for publicity as it’s is 100% impossible to just switch networks on the fly with cell phones with out a SIM card change… and on wireline services also an impossible feat to do instantly
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Christopher Elliott
(@chriselliott252) reported
@TELUS Supported how? Good ya help least you can do . But taking credit ?
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Whiskey Jack
(@Wally_53) reported
Any other AB Telus customers have issues with service when in Sask? Telus doesn't seem to be too compatible to Sask Tel.
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Mark Warner
(@MAAWLAW) reported
@markrmcqueen @TELUS @Rogers One possibility that has been suggested to me is that there were a lot of people who had Rogers at home - and therefore off the air who had Bell / TELUS phones and were using them to hotspot and that might have added extra demand to the Bell network.
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Brett Miller
(@BrettMillerAB) reported
@TimHortons I recently purchased a Tim's card through telus rewards and it won't load to the app, I took it into 3 stores to ask and got blank stares and your support is pull down menus, not people for app support. Can I have a number to a human here in canada ? #timhortons
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🦕Tanya🦖
(@ijustwantadino) reported
I now can't get an appointment with him until EARLY SEPTEMBER so I went through the Telus health app to just get the bleeding to stop. The doctor there was very understanding but when we went over the blood work he NEVER CHECKED IF THE PREGNANCY ENDED. 2/?
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seb g
(@gruneantu) reported
@Rogers whats going on, cell service down again? in Halifax NS this level of incompetence is mind blowing, maybe start hiring competent people rather than filling quotas. I will sent you the bill for my prepaid telus phone card.
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KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦🇧🇧🇺🇦
(@kj_ashby) reported
@cooochyMeowMeow I would have switched after that last debacle. I’ve been with Telus for 7 years and have NEVER had an issue longer than 2 hours if even.