Telus Outage Report in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Brighouse, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	24 minutes ago
Vancouver	Internet	6 hours ago
North Vancouver	TV	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	TV	2 days ago
Vancouver	Phone	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  Wily Mike Reilly (@brianb3648) reported 4 seconds ago from Vancouver, British Columbia

  @NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL

• 
  Troy Weatherly (@troysweather) reported 26 seconds ago from Delta, British Columbia

  @TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.

• 
  Mike Klassen (@MikeKlassen) reported 55 seconds ago from Vancouver, British Columbia

  So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.

• 
  Marcrake (@Marcrakee) reported 3 minutes ago from Burnaby, British Columbia

  @TELUS Roses are red Roses are blue My internet is down Can't work at all

• 
  Patrick Tubajon (@iheartgudrun) reported 9 minutes ago from Richmond, British Columbia

  @TELUS you need better customer service to keep your customers

• 
  Michael C (@Michael86286849) reported 9 minutes ago from North Vancouver, British Columbia

  Telus sucks

• 
  Albert Luk 陸 偉 明 (@AlbertLuk888) reported 12 minutes ago from Richmond, British Columbia

  @JustinTrudeau @bcpremier Please ask the corporates help out like Shaw/Telus internet bills and cell phone bills. Icbc insurance and home insurance that goes over thousands dollars. No bills until the CV19 is over. We trying to use our savings on foods and rent/mortgage.

• 
  Jessy (@CoachDhillon) reported 12 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Natalie Lanoville 🇨🇦 🌱 (@NatalieLanovill) reported 12 minutes ago from Vancouver, British Columbia

  @EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.

• 
  Thomas Gautreau (@TomGautreau) reported 13 minutes ago from Vancouver, British Columbia

  Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

• 
  BdblE (@MsYouDoYou) reported 20 minutes ago from Burnaby, British Columbia

  Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.

• 
  ABALI (@G_ABALI_S) reported 22 minutes ago from Vancouver, British Columbia

  I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

• 
  Janice Abbott (@jajawoot) reported 25 minutes ago from Vancouver, British Columbia

  Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.

• 
  BdblE (@MsYouDoYou) reported 26 minutes ago from Burnaby, British Columbia

  @CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.

• 
  KDRuslie (@KDRuslie) reported 31 minutes ago from Richmond, British Columbia

  @TELUSsupport hi there. I tried to call telus support re. our home bill for March 2020. We have special discount for 1 year agreement, yet it didnt show in March bill. Pls contact me. Thanks

• 
  Janice Abbott (@jajawoot) reported 38 minutes ago from Vancouver, British Columbia

  Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏

• 
  Marcrake (@Marcrakee) reported 38 minutes ago from Burnaby, British Columbia

  @TELUS Roses are red Violets are blue My internet is down Can't work at all

• 
  Amanda S W♡ (@AmandaSW87) reported 39 minutes ago from Delta, British Columbia

  @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

• 
  BdblE (@MsYouDoYou) reported 43 minutes ago from Burnaby, British Columbia

  @CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.

• 
  Cameron Maltby (@cameronmaltby) reported 56 minutes ago from North Vancouver, British Columbia

  @WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CircularLogic (@CircularLogic89) reported 4 minutes ago

  @Scruffy_lookin @RogersHelps @telusmobility Since it's pay as you go, there isn't anything to cancel. If she wants to keep her number, you'll have to get Telus to port it out from Rogers

• 
  peter s (@pscho_yeg) reported 5 minutes ago

  @telus @TELUSsupport is there an internet outage in Millwoods area? This is our 4th day as a new customer................

• 
  Brent Weisflock (@bweisflock25) reported 5 minutes ago

  @cshanny55 Honestly I just call Telus and tell them im going to cancel and they give it to me free every year. Lol

• 
  Tristan Jer (@TristanJer) reported 7 minutes ago

  @TELUS @TELUSsupport so im supposed to have a fiber install tomorrow which got moved to the 13th. I called and moved it to the 14th as I’ll be at work during the install time on the 13th. I just got an email saying my install is on the 13th at 6:00 pm - WTF is going on?!?!?!?

• 
  bee (@Idsdontlogic) reported 8 minutes ago

  @ShawInfo internet maintenance is messing up bad. Third time they’ve done maintenance and my system won’t come back online. Thinking about switching to @TELUS

• 
  EwanJC (@ewanjc44) reported 9 minutes ago

  @TELUS Shut thw **** up your internet is ***

• 
  #JustinFromCanada (@jtbear3ca) reported 14 minutes ago

  I wish Telus would fix the calling area in Windsor

• 
  The Green Revolution Podcast w/Micah Dewey (@GreenRevoPod) reported 17 minutes ago

  @telus is literally on here advertising & lobbying the Canadian people to contact their MPs calling for better internet access How about you expand & make your prices reasonable then we can talk about getting y’all more funds. Until then There’s other issues way more important.

• 
  FredJ (@fredjmal) reported 20 minutes ago

  @TELUSsupport @malorkus89 Telus will never call you back, but try your luck.

• 
  #JustinFromCanada (@jtbear3ca) reported 21 minutes ago

  @TELUS @TELUSsupport I called. There is over an hour wait. When I finally got to a rep, she said texting a 734 area code is not local in Windsor. I was told in August/September it is a local # and I have to call in to reverse the charges. Can you not fix billing for border cities