Telus Outage Report in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Brighouse, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, North Vancouver, Richmond, and Burnaby.

City	Problem Type	Report Time
New Westminster	Phone	9 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Total Blackout	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  Dave Pasin (@dave_pasin) reported 10 minutes ago from Vancouver, British Columbia

  @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

• 
  Dave Pasin (@dave_pasin) reported 12 minutes ago from Vancouver, British Columbia

  @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

• 
  Dave Pasin (@dave_pasin) reported 13 minutes ago from Vancouver, British Columbia

  @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

• 
  aanshik1 (@Aanshik1) reported 16 minutes ago from Vancouver, British Columbia

  @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

• 
  Lori Foster (@hornscallywag) reported 16 minutes ago from West End, British Columbia

  Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

• 
  BdblE (@MsYouDoYou) reported 19 minutes ago from Burnaby, British Columbia

  @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

• 
  Dave Pasin (@dave_pasin) reported 19 minutes ago from Vancouver, British Columbia

  @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

• 
  Emmanuel Naidoo (@naidoo_emmanuel) reported 26 minutes ago from Burnaby, British Columbia

  @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

• 
  SGC Dream a little. Dream a lot. (@SamGorC) reported 27 minutes ago from Vancouver, British Columbia

  I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

• 
  Dave Pasin (@dave_pasin) reported 29 minutes ago from Vancouver, British Columbia

  @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

• 
  Stefano Buliani (@sapessi) reported 39 minutes ago from Vancouver, British Columbia

  I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

• 
  Stephanie Hahn (@rxstephanie) reported 40 minutes ago from Vancouver, British Columbia

  @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

• 
  David Schreck (@StrategicThghts) reported 45 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Mark the Teacher (@mmgreid) reported 51 minutes ago from Vancouver, British Columbia

  @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

• 
  Dave Pasin (@dave_pasin) reported 51 minutes ago from Vancouver, British Columbia

  @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

• 
  Lori Foster (@hornscallywag) reported 53 minutes ago from West End, British Columbia

  **** Telus money grubbing ********!!!!

• 
  Dave Pasin (@dave_pasin) reported 54 minutes ago from Vancouver, British Columbia

  @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

• 
  Ciara Hempseed (@CiaraHempseed) reported 54 minutes ago from Vancouver, British Columbia

  I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

• 
  Patty Friesen (@FriesenPatty) reported 57 minutes ago from Richmond, British Columbia

  @RogersHelps Please piggyback your service to Bell or Telus STAT!

• 
  Dave Pasin (@dave_pasin) reported 59 minutes ago from Vancouver, British Columbia

  @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Russ Kinnee (@bigrock3) reported 7 minutes ago

  @ExtraLars @TELUS @TELUSsupport You could try their virtual assistant that they infuriates you for 10 minutes while you figure out how to get a live person. Then wait for another hour or so online for an agent to be available. I guess they only have 1 agent that handles all their customer service….

• 
  Ian Seggie  (@IanSeggie) reported 7 minutes ago

  Well, I guess it's adios, @TELUSsupport. Promised me 2 days ago I'd get a call back and resolution within 24 hours, and it's now been 50 hours. Dunno how on earth you keep customers with terrible service like this. I hope @TELUS corporate sees this cause, we are done.

• 
  Tracey Taylor (@t88415213) reported 8 minutes ago

  @Kim26664026 @TELUS My husband just spent 35 minutes on hold with Telus customer support only to have them hang up #TELUSsucks

• 
  Gen_Grevious ∞ (@Hrbngr_of_btfl) reported 8 minutes ago

  Sitting right beside the internet and still a slow af connection.. Seriously, why am I paying 112$ a month for this? @Telus #LowerInternetCosts

• 
  Maximilien Schirm (@maxschirm) reported 14 minutes ago

  @MikhailKlassen @TELUS Yeah, but don’t they charge for that service??

• 
  𝚁𝚞𝚝𝚑 𝙵𝚕𝚎𝚝𝚝 (@BigforkMontana) reported 15 minutes ago

  @ExtraLars @TELUS @TELUSsupport Telus is an AWESOME company we love them but unfortunately it sometimes takes me a long time to get through to tech support

• 
  Gen_Grevious ∞ (@Hrbngr_of_btfl) reported 18 minutes ago

  I’m so sick of slow and terrible @telus internet connections, I’m ready to switch.. Will be nice to get it for cheaper for a bit too.. Barely have a connection 15 feet away..

• 
  Cameron Hryhirchuk (@CHRYHIRCHUK) reported 18 minutes ago

  @TELUSsupport For reference, my tablet was paid in full since 2020! 24 months $25 dollars is $600! And you’ve been charging me data since I bought the damn thing so the cost is way more than that! When I get this resolved you may no longer have a Telus customer!!!!!!!

• 
  Larkstarr! (@Larkstarr) reported 19 minutes ago

  @yeenyboi @Bell You know what, I can understand, honestly I can, but I have had exactly zero issues with Telus. Not to say I didn't need support ever for issues, but any issues I've had has been dealt with quickly and effectively.

• 
  Tony (@omegamoose) reported 20 minutes ago

  @ExtraLars @TELUS @TELUSsupport What did you break now? Something I can fix to save you time on the phone?