Telus outages and service status in Brighouse, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Telus generated 6 outage signals in the last 24 hours around Brighouse, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 1, 5:16 AM EDT.
- Internet (64%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (9%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Brighouse, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at Telus
Telus is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brighouse, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Richmond, New Westminster, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 23 minutes ago |
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Internet | 5 hours ago |
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Phone | 8 hours ago |
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Phone | 14 hours ago |
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Total Blackout | 16 hours ago |
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Internet | 18 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Brighouse, British Columbia
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Lori Foster (@hornscallywag) reported from West End, British Columbia**** Telus money grubbing ********!!!!
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Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
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mea70 (@doppelganger70) reported from North Vancouver, British ColumbiaIs #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
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Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…
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****&Span1745 (@cleanrag) reported from Vancouver, British Columbia@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaGod speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British ColumbiaStill habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
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Stefano Buliani (@sapessi) reported from Vancouver, British ColumbiaI get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!
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Lori Foster (@hornscallywag) reported from West End, British ColumbiaTelus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British ColumbiaI’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Brandon Weese (@brandonweese89) reported from North Vancouver, British Columbia@TELUS suddenly no service for over 5 minutes. What’s the issue????
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaIt’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia@FlossYourTooth Wtf what’s this on Telus?
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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Raymond (@auraalexandra16) reported from Richmond, British Columbia@TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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DDK (@Yd__Te) reported@ProvoGal01 @TELUS @TELUSsupport Or sometimes the call center is so noisy or their mic doesn’t noise filter, you can hear the whole room of broken English yapping at once.
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x-DD (@Dee_Skwared) reported@telusupport Once again the frustration with Telus continues…got a new digital box and couldn’t connect it because it wasn’t registered! Why wouldn’t Telus register the new box before it gets to me??? There goes 3 wasted hours I will never get back!
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SLXL-51 (@ScumLeague) reported@AmazingZoltan @RightHereEh Telus has NEVER given me a problem. I've stayed with them for years.
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MalcyTroll (@MalcyTroll) reported@ProvoGal01 @TELUS @TELUSsupport Are you dumb? Option A: Call Telus and get an Indian support person in india. Option B: Call Telus and get an Indian support person in Canada. Once they infiltrate they use extreme nepotism and only hire other Indians. They take a monopoly on certain enterprises. Call centers are one of them.. By using an OG Indian not a Canadian Larping Indian Telus pays 10c/hour vs $16/hour for the exact same thing. It’s just business.
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I Am Sandra 🇨🇦 (@covidrefugee) reported@DanMazierMP @Ianharr22144712 This is deliberate. Same script for years: announce shiny 'modernization', blow hundreds of millions via arms-length agencies & favored contractors like TELUS, ignore red flags, hand out fat bonuses anyway, stonewall committees, then quietly shut it down with zero consequences
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GravitronX (@gravitronx2727) reported@Daikazo2 @aaa1e2r3 @Grxit Yeh no one with any stake left in the country or barely anyone still has a home phone who tf wants to pay telus that ****
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x-Stunning Steve ⬆️ (@SteveDickerNL) reported@koodo @TELUSsupport I got a call yesterday from 1-844-372-1809, "TELUS" showed on Call Display. I said hello, caller thanked me for being a Koodo customer, then hung up. Was this a legit Koodo/Telus number, or was this a scammer? #koodo #telus
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heiba9866 (@heiba986627073) reported@GeorgeHampton25 @WestJet WJ wanted cheap customer service they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any exp in airlines at all
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Heather 😸💕🇨🇦🇺🇦 (@AlbertaWildcat) reported@TELUS outsourced all your call offices? Get an operator that can't pronouce my name. You outsourced to a differnt country whose first language is not English? You are losing a customer.
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Artur Kusi🅰️k (@ArturKusiaktbk) reported@CatSE___ApeX___ I see this as ASTS signed Firstnet, then Frontline, Canada with Telus and Bell PSBN network. Finally Mexico with Red Compartida. Mexico 500,000 connections Canada 300,000? US 8 million Firstnet with 3 million in Frontline About 12 million * 20/2 = 120million a month for ASTS