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Telus outages and service status in Brighouse, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 4 outage signals in the last 24 hours around Brighouse, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 1, 7:02 PM EDT.
  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 11% Phone (11%)
  • 9% Total Blackout (9%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 1: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Brighouse, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Richmond, New Westminster, and North Vancouver.

CityProblem TypeReport Time
North Vancouver Internet 7 minutes ago
Vancouver Wi-fi 14 hours ago
Vancouver Internet 19 hours ago
Vancouver Phone 21 hours ago
Burnaby Phone 1 day ago
Burnaby Total Blackout 1 day ago

Nearby cities with recent reports

Vancouver

12 recent signals

14 hours ago
Burnaby

2 recent signals

1 day ago
North Vancouver

1 recent signals

7 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

  • camcavers
    Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • CiaraHempseed
    Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

  • SamMurchison69
    🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported from Richmond, British Columbia

    @CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam

  • trackwanderer
    mama bear 🙈🙉🙊 🏳️‍🌈 (@trackwanderer) reported from Vancouver, British Columbia

    @BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)

  • Brad604
    Brad Atchison (@Brad604) reported from New Westminster, British Columbia

    Anyone else having Koodo/Telus issues right now?

  • mmgreid
    Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia

    @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization

  • msmit
    Michael Smit (@msmit) reported from Vancouver, British Columbia

    @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

  • SamGorC
    SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

  • PaulDoroshenko
    Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

  • camcavers
    Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • flyin_oryan
    Westview Legend 🇨🇦 (@flyin_oryan) reported from Edmonton, Alberta

    @JackieBee_16 @Sportsnet @TELUS Are you using telus boxes on each TV? Or just the telus app? Initially they told me I just needed the app, and it was horrible. Had to get boxes for all my tvs.

  • rpayne1956
    Rob Payne (@rpayne1956) reported

    @ProvoGal01 @TELUS @TELUSsupport Try calling CRA or service Canada or any other Government office and you will get the same results.

  • Sharisraven
    Raven (@Sharisraven) reported

    @telus scam artists! 20 year customer you want to charge me for this virus! Telus virus scam #telusvirusscam please share!!

  • vancitybobby
    Vancitybobby (@vancitybobby) reported

    @AmazingZoltan @VanceYung_73 Telus customer service has been extra terrible over the past few years...not much better than Rogers.

  • GraceOnFire2
    Life's a Beach (@GraceOnFire2) reported

    @lbossaer @AndrewScheer The government funded the program's development, it was revealed that 85% of the intellectual property is owned by its main technology vendor,Telus Health. This meant the government could not easily transfer or maintain the service without continued payments to the private vendor

  • LuckyStuey
    Stuart Taylor (@LuckyStuey) reported

    @Steved24661 I'm already a shareholder via my Telus retirement investments - that's good money down the drain right there and people think Telus won't be able to keep up its dividend payments because of bad business decisions!

  • worldrealist1
    world realist (@worldrealist1) reported

    @furmsies Why don’t you go sue Telus for publishing all your info for so many years… **** you clowns are stupid. Your phone number and address isn’t some insane secret.

  • ConwayWStern
    Victor Conway (@ConwayWStern) reported

    @endthehkylckout @yonkojohn First off, you're a moron. I've been through these buyouts from both Shaw and telus in the past. They will get the 12k employees off their payroll. You have no idea what you're talking about, and should probably just log off for the day lest others think you're an idiot too.

  • milleni0wl
    🦉 (@milleni0wl) reported

    Wtf @TELUS @TELUSsupport 1 hr hold time to talk to retention? You’ve promised me credits that aren’t showing up. 3rd follow up! @CRTCeng

  • aiswift_ai
    Madhan (@aiswift_ai) reported

    @TELUSsupport Appreciate any updates, I have already sent the DM. 1. I have the equipment but no way to send it. But being charged. 2. Not got the refund promised yet. Cancelled the account due to trust issues, now struck with trust issues in refund. @TELUSsupport @TELUS #scams