Telus Outage Report in Brighouse, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Brighouse, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Brighouse, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| North Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Brighouse, British Columbia
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Grainne McElroy
(@GrainneMcElroy) reported
from
Richmond, British Columbia
Support: Manage the Help @TELUS #BCNET201
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
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Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
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Camy Ng
(@ckmng8) reported
from
Vancouver, British Columbia
Breaking down language barriers! I want to subtitle everything! @DustinJez @FCLEdu #transform2030 #microsofteducation #microsofteduca #telus #microsoftvan #wemovement #vancouver #BCEd #learning #SD43 #professionaldevelopment #****
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.
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Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
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Aaron Gurney
(@aarongurney) reported
from
Vancouver, British Columbia
@TELUS I am having a frustrating time trying to call you guys to purchase Internet service from you. My call has been dropped 3 times and the call-back feature is no longer available. Please make it right.
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Steven 🇨🇦
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport This is very odd. Some email is coming through but I know not all. Sent a test message from Gmail to TELUS, which was slow in receiving but I did get. Also just received one from something I subscribe to but still a minimum of 2 emails outstanding.
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
@TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!
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HeliConnect
(@iheliconnet) reported
from
Delta, British Columbia
@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
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Stefan Hawes
(@hawes) reported
from
Vancouver, British Columbia
Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.
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Francisco Gomez
(@fjgomezl) reported
from
Vancouver, British Columbia
TELUSsupport @TELUS Pik tv not working at the worst possible time @oscars2019
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LARAINE
(@lorrain18185158) reported
from
Richmond, British Columbia
@JillKrop Hi Jill, I’m looking at switching from Telus to Freedom have you heard any negative comments about dropped calls or bad reception outside of your “home” area thank you
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River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ReaktorField
(@reaktor_field) reported
@tcheramy Agreed. But that won't happen internally. Great pressure needs to happen on the outside so that this *never* happens again. Not only with Rogers, but wit the rest of the Big Three that are Telus and Bell. But I have no hopes of that happening, especially with a gutless CRTC.
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MS
(@slackn420) reported
@RogersHelps Go Telus. Rogers had my service for 2 weeks, once I realized I couldn't get service at my workplace where Telus and bell have full signal, same with AT&T across the lake, I left. Wouldn't connect to bell or Telus towers cause Rogers "has one in the area" although it doesn't reach
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Fadi 🇨🇦 🇲🇺 She/Elle- belle comme une poubelle
(@TiMoudou) reported
@TorontoStar Executives, managers, team leads and staff will be fired It's such a big failure implementing upgrades without testing As soon as I heard 911 was impacted I knew it was servers issues impacted call routings from switches Bell and Telus have been helping them, that's for sure
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Ad'Amore
(@A_d_Amore) reported
@CBCNews It is time to allow customers to freely roam on Bell on Telus, when one network goes down. That should be a federal goal.
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Movers Vancouver BC
(@2Movers) reported
@CRTCeng Require any cell phone on Bell, Rogers, and Telus network to be activated on all 3 networks and in case 1 or 2 networks are down to automatically get service on a working network.
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Austin Fenton
(@vancity_austin) reported
@obsidian_rex It only went down because there a useless company, you guys see conspiracy everywhere.leave rogers and go to telus
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Janet M E 🇨🇦
(@magenta_3) reported
@dylanblackradio I am in North Toronto/Scarborough. The cable is a little less glitchy today and all channels have signals. But periodic loss of signal for a few seconds. I am NOT convinced things are really stable. I got a Telus phone as back up yesterday.
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Customer Service
(@RodPowers4you) reported
@bellab2181 @TELUS As a a Telus shareholder please go find another provider. You are the worst kind of customer. Every time you call Telus it's costs the company money. Which in turn can affect my dividenend. Go to Rogers instead.
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NotTheOnlyRobert
(@rleiper84) reported
@HerbalGodfather @TELUS Boy, put the mushrooms down and take the tin foil hate off… radio waves used in telecom are less harmful than standing out in the sun for an hour
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David McCauley
(@Blindsite2k) reported
@MalaMoragain @Rogers Big telecom is getting too complacent. Reminds me of why I left Telus. They have a thing for treating their customers like ****. Apparently Rogers isn't any better.