Telus Outage Report in Brighouse, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Brighouse, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Brighouse, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Brighouse, British Columbia
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
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SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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mama bear
(@trackwanderer) reported
from
Vancouver, British Columbia
So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
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Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still having issues with @TELUS wireless
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Ross Derewianko
(@PingRD) reported
from
Vancouver, British Columbia
So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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****&Span1745
(@cleanrag) reported
from
Vancouver, British Columbia
@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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Michael Smit
(@msmit) reported
from
Vancouver, British Columbia
@telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.
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Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
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Antman 🐜🐜
(@ntman__) reported
from
Burnaby, British Columbia
@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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Diane S. Baker
(@dianesbaker1) reported
from
Vancouver, British Columbia
@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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Jana Angela Neria
(@jamneria) reported
from
Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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David Schreck
(@StrategicThghts) reported
from
North Vancouver, British Columbia
@marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.
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Karla كارلا جبيلي (she/her)
(@asianhabibti) reported
from
Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Sue🇨🇦 😎🍺
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brent (Weatherman)
(@Weatherman2709) reported
@PaulDoroshenko @TELUS I had an instalment for May 6 but called in to make a change in channels but found out that the app was canceled!! I never canceled anything so they set new date for May 12! Sorry not waiting 14 days for service! So ended up canceling the order!
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Syd Perkins
(@sydthesquider) reported
Telus Internet down. No TV etc. Anyone else having issues in south Edmonton? #YEG
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Megan Stoll
(@megstoll) reported
Friday night, friends over for hockey, and the only thing that’s guaranteed is that @shawhelp sucks again. After over 15 years, it’s time to change. The money I spend monthly and I can’t even turn on my cable? No thanks. Wonder what @TELUS can offer me?
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Wendy 🇨🇦
(@perfectrose2011) reported
@PaulDoroshenko @TELUS Explain the problem. Then after they are able to understand the problem, explain you wish some compensation for this waste of time, the serious mistake, etc. Often they will reduce your phone bill by even half for the rest of your business with them. Or reduce LD charges.
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Alex Mutwiri
(@mutex_t) reported
Really angry at @TELUS right now. How can they promise 1GBPS home internet but only provide 1MBPS during business hours! I knew I would never get consistent 1GBPS but honestly expected at least a consistent 50MBPS. Like come on! And this is on ethernet btw! Aargh!
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Sarah Ions, RN
(@nurseions) reported
@TELUSHealth @TELUSsupport @TELUS WHAT did we do to deserve such a terrible EMR…asking for a friend🤯😑 #PSS
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Christy Waisman
(@goalieparent) reported
@hawes @TELUS Send @telus a bill for your time. Last month I called them to cancel my landline and their agent tried to shame me. It was a surreal experience. Then, to top it off, he never implemented the changes. #useless
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Space Girl 🌙
(@supernova_girlx) reported
Today, I log into my bank account. Telus refunded me. I log into Telus, my bill due May 5 has been unpaid. It says it will auto withdraw on April 28. Telus, what ******** is going on? Do I leave you after a decade of service?????
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Didi Miesen
(@DidiMiesen) reported
@Qualifyfor @TELUS I had the opposite happen to me with Bell here in NS. They overnight tripled my rate & thankfully my son helped and connected me with Telus with a fabulous phone & internet rate. The treatment I got from Bell was horrible & beyond mean. Will NEVER use them again - ever!
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Wendy 🇨🇦
(@perfectrose2011) reported
@PaulDoroshenko @TELUS Go to the Telus Offices on Georgia Street. On the ground floor tell them you wish to go to reception. It's on the fifth floor (if I remember correctly) Tell the receptionist there you need to speak to someone about a huge problem - you will via a phone who works there.