Telus Outage Report in Brighouse, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Brighouse, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (56%)
-
Phone (19%)
-
Wi-fi (11%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Brighouse, British Columbia
The most recent Telus outage reports came from the following cities: North Vancouver, Vancouver, Delta, Burnaby, Richmond and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
Phone | |
| North Vancouver |
Phone | |
| Vancouver |
Phone | |
| North Vancouver |
Phone | |
| North Vancouver |
Phone | |
| North Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Brighouse, British Columbia
Latest outage, problems and issue reports in Brighouse and nearby locations:
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
-
Bradley Smith
(@bradley) reported
from
Kensington-Cedar Cottage, British Columbia
@hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.
-
Samuel Armstrong
(@RedSealSam) reported
from
North Vancouver, British Columbia
@CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.
-
Jeanne
(@Meanchef) reported
from
West End, British Columbia
I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.
-
Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration
-
Paul McAfee
(@MrPaulMcAfee) reported
from
Vancouver, British Columbia
When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything
-
Chris Withers
(@Chris_Withers) reported
from
Norgate, British Columbia
@TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.
-
Scott Stevens
(@scuttlebuttdad) reported
from
Delta, British Columbia
@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
-
Tee
(@Life_is_2_Long) reported
from
Delta, British Columbia
@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
-
Jeanne
(@Meanchef) reported
from
West End, British Columbia
Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.
-
Stephanie Elizabeth
(@StephKall) reported
from
Vancouver, British Columbia
LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
-
Daniel Fox
(@danudey) reported
from
Mount Pleasant, British Columbia
@MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.
-
Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS
-
Aaron M
(@BBMmeEH) reported
from
Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
-
Trevor
(@uniontrevor1975) reported
from
New Westminster, British Columbia
@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
-
Tom Pearce
(@tompearc) reported
from
Vancouver, British Columbia
@TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.
-
Haren
(@HarenNt) reported
from
Vancouver, British Columbia
“Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS
-
Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
@timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.
-
Tall Paul 'Mr Vancouver' | 6’7
(@TallPaulsLife) reported
from
Vancouver, British Columbia
@FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS
-
The Real Thanksgiving was Last Month
(@jsney20) reported
from
Burnaby, British Columbia
Telus is bad. Please follow me for more Canadian Telecom info
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Slappy McFuckerson
(@biggulpshuh8) reported
@chatrmobile Given that my account is expiered, I cant. Anymore solitions or should I just switch to Telus today? They can help me
-
Tyler Lovekeeper
(@tylerlovekeeper) reported
Hey @TELUS @TELUSsupport Was using eSim on my 12 pro and upgrade to 14 pro max and when trying to transfer everything over the sim wouldn’t go. Apparently this is a you problem and needs to be fixed. ESims shouldn’t be one time use when a normal sim can be swapped unlimited
-
3d6
(@Tagline_IV) reported
@TELUS If you have literally any option other than signing up for service with Telus you should take it. Pricing is so poor they literally have to force you to stay with them with punitive charges for switching to another service like it's a hostage negotiation.
-
JMM
(@JM_IMO) reported
@TELUSsupport Why Telus’ cell network is so poor just outside Anthony Henday in West Edmonton? As soon as i hit Anthony Henday, while talking over my cell phone, the other party can’t hear me at all!
-
SmokeCityFC
(@SmokeCityFC1) reported
@AavcoCup Because our "National" sports networks don't think sawker will sell in Canada.... if you have Telus as your cable provider then OneSoccer is available... otherwise you can stream on OneSoccer, FuBOtv or there is apparently a free stream on a Qatari network...
-
Calgaryvoter
(@Chinook87) reported
@AlbertaPitbull @John1MD @yesssi I would never get a Telus account.
-
PMG
(@PMG2point0) reported
iPhone: I’ve been amazing for 2 straight years. Not a single problem. Me: Excellent. Hey Telus, the new iPhones don’t seem all that different, I’m going to just keep my phone iPhone: oh, how odd, all of a sudden now I’m glitching and having errors every hour.
-
Shao
(@willywheels902) reported
@haligonia @telus consider me a previous customer come November if you don’t match these other providers.
-
Dale Dreffs
(@DaleDreffs) reported
@DrRitaMc @BCFamilyDoctors @DoctorsOfBC Thank you for bringing up this issue. Patients like me without GPs have to jump through hoops to get a referral for an appointment already booked. Easier now using Telus Health, but a waste of money. Fix the billing codes or compensation for regular follow ups!
-
𝕂𝕒𝕝𝕖𝕟𝕒 𝕄𝕒𝕔𝕜𝕚𝕖𝕨𝕚𝕔𝕫
(@kalenaiscool) reported
@TELUS my phone has been disconnected even though my account shows -89$. I need help. Can’t access proper help with online chat