Telus Outage Report in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Brighouse, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, North Vancouver, Richmond, and Burnaby.

City	Problem Type	Report Time
New Westminster	Phone	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	4 days ago
Vancouver	Total Blackout	4 days ago
Vancouver	Internet	4 days ago
Vancouver	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  BdblE (@MsYouDoYou) reported 8 minutes ago from Burnaby, British Columbia

  @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 10 minutes ago from Vancouver, British Columbia

  @TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.

• 
  BdblE (@MsYouDoYou) reported 16 minutes ago from Burnaby, British Columbia

  I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

• 
  Martin van den Hemel (@MartinvandenH) reported 16 minutes ago from Richmond, British Columbia

  Fantastic news. I’m a @TELUS customer and if they continued down the wrong path for 5G, I was considering switching to Rogers or Bell. Short-term pain for long-term gain.

• 
  📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸 (@IanAMartin) reported 17 minutes ago from Mount Pleasant, British Columbia

  @Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

• 
  #IndianStatus531 (@BlueCedarAngel) reported 18 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  Moke (@mykeymause) reported 20 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  Dr. Pete Poovanna (@poovannact) reported 21 minutes ago from New Westminster, British Columbia

  @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 22 minutes ago from Vancouver, British Columbia

  Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

• 
  BdblE (@MsYouDoYou) reported 28 minutes ago from Burnaby, British Columbia

  @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 29 minutes ago from Vancouver, British Columbia

  @TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2

• 
  BdblE (@MsYouDoYou) reported 31 minutes ago from Burnaby, British Columbia

  @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

• 
  AHF AllHardwoodfloor (@moersch) reported 31 minutes ago from Vancouver, British Columbia

  @runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

• 
  Salmon n'Bannock (@SnBVancouver) reported 33 minutes ago from Vancouver, British Columbia

  @TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

• 
  Kate Madden (@kate0madden) reported 33 minutes ago from Vancouver, British Columbia

  @NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.

• 
  Jo Dworschak (@StoryStory_Jo) reported 34 minutes ago from Vancouver, British Columbia

  @Mutineer8961 @TELUS Definitely Telus! Not bad diy

• 
  dj fuentes (@chinitta) reported 37 minutes ago from Vancouver, British Columbia

  Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 40 minutes ago from Vancouver, British Columbia

  Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...

• 
  BdblE (@MsYouDoYou) reported 54 minutes ago from Burnaby, British Columbia

  @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

• 
  Bruno Athayde 🇨🇦 🇧🇷 🏳️‍🌈 (@athayde_br) reported 55 minutes ago from Vancouver, British Columbia

  @TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Bauman (@AlexanderDKB) reported 8 minutes ago

  @kitanosammy @dotmobileapp @CRTCeng Only regional providers with spectrum + existing network get mandated access to Bell/Telus/Rogers, with a 7-yr deadline to build their own network and transition customers to them. Shaw was the only one who could really benefit, and now is being purchased by Rogers.

• 
  Jean-François Mezei (@jfmezei) reported 8 minutes ago

  A good round of applause to the Bell/Telus/Rogers lobbyists who managed to get the terrible #CRTC decision they wanted. Even @BrianMasseMP noted today at INDU how much Industry Canada is lobbied.

• 
  Ali Quea (@Quea_Ali) reported 10 minutes ago

  @DanielT43917022 @TELUS I do have that lol, but its been so long since someone actually came to the door I was wtf lol

• 
  Ross Craig (@rosscraig) reported 12 minutes ago

  @CRTCHearings you want to lower cell phone fees? The big 3 make you buy 30GB of data and we may use 3GB monthly. @TELUS charges $80 just in data on a new phone which you need to bring back after 2 years with $0 down

• 
  DHS (@sd21000) reported 21 minutes ago

  @VancityReynolds Re mint mobile in Canada, tie up with @Telus in Canada and have crowd country service

• 
  #MillennialLifeCrisis (@veefourthree) reported 23 minutes ago

  @Crackmacs @getmoby I had Shaw for several years and never had issues with their services. Right now I'm under Telus and it's not reliable. I lose connection frequently and Telus tells me it's because I live near too many wifi signals... as though the same isn't true for everyone else in Calgry? lol

• 
  Stacey (@Blurg5) reported 24 minutes ago

  Can’t wait to cancel my Telus contract after I get my 5G implant on Saturday. Sweet sweet high speed internet all in my bicep. 🥰

• 
  IMSureMan 🇨🇦 ⛷ (@sherwhizt) reported 25 minutes ago

  @KimPigSquash @ThatsJournal FPL exists as paid landline service (voip) & is operated by Fongo. If u need free mobile service whenever internet is available, get dedicated number thru Fongo. Load the mobile app onto smartphone not activated by Telus, etc. Doesn't receive text, but good for occasional calls.

• 
  Sarah Piehl (@Sarahpiehl) reported 26 minutes ago

  @PoKo_Doppio @Crackmacs @getmoby That’s so frustrating!! Last year when I had to renew shaw didn’t care and was going to charge me $200/mo. Switched to Telus and it’s awful! Service drops out, took four months to actually get my bill correct. I’ve heard Telus is great in newer areas though.

• 
  Shawnalea Airavelle (@SAiravelle) reported 27 minutes ago from Logan Lake, British Columbia

  @analydiamonaco Im battling the internet providers -they can’t explain why I have had a year of drops in connection like twenty times a day! Yet I pay full price! So what Im going back to Van!Fix this please it’s Covid I do not have to explain why I have two residences! WTAF? My Provider Telus !