Telus Outage Report in Brighouse, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Brighouse, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Brighouse, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 19 hours ago |
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Internet | 2 days ago |
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Total Blackout | 3 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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TV | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Brighouse, British Columbia
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Patrick Tubajon (@iheartgudrun) reported from Richmond, British Columbia@TELUS you need better customer service to keep your customers
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Marcrake (@Marcrakee) reported from Burnaby, British Columbia@TELUS Roses are red Roses are blue My internet is down Can't work at all
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ABALI (@G_ABALI_S) reported from Vancouver, British ColumbiaI change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Marcrake (@Marcrakee) reported from Burnaby, British Columbia@TELUS Roses are red Violets are blue My internet is down Can't work at all
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.
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Stephanie Elizabeth (@StephKall) reported from Vancouver, British ColumbiaLOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.
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Janice Abbott (@jajawoot) reported from Vancouver, British ColumbiaHey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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Aaron M (@BBMmeEH) reported from Vancouver, British ColumbiaWhen the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
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Cameron Maltby (@cameronmaltby) reported from North Vancouver, British Columbia@WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.
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Thomas Gautreau (@TomGautreau) reported from Vancouver, British ColumbiaDealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaLiterally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.
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Janice Abbott (@jajawoot) reported from Vancouver, British ColumbiaHey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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Albert Luk 陸 偉 明 (@AlbertLuk888) reported from Richmond, British Columbia@JustinTrudeau @bcpremier Please ask the corporates help out like Shaw/Telus internet bills and cell phone bills. Icbc insurance and home insurance that goes over thousands dollars. No bills until the CV19 is over. We trying to use our savings on foods and rent/mortgage.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
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KDRuslie (@KDRuslie) reported from Richmond, British Columbia@TELUSsupport hi there. I tried to call telus support re. our home bill for March 2020. We have special discount for 1 year agreement, yet it didnt show in March bill. Pls contact me. Thanks
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Natalie Lanoville 🇨🇦 🌱 (@NatalieLanovill) reported from Vancouver, British Columbia@EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.
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Mike Klassen (@MikeKlassen) reported from Vancouver, British ColumbiaSo my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported@Canuckjd I have a bunch of emails with Telus that's the problem. I know I can keep them if I switch, but as a former employee knowing what goes on, I can guarantee it will be a complete disaster even as I leave for Shaw.
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Shirley Y (@shirleyyeung) reported@JumpingTraci @TELUS @TELUSsupport Booooo is right! I was told to book another appointment. Who knows if they'll just cancel without notice again? And that someone will follow up tomorrow, which is THREE days after when I first had issues. Still have a failing router!
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ClimateChangeSolutions (@ClimateChangeS7) reported1/. The @CRTC is a disgusting organization who just threw the average Canadian under the bus in order to cater to the Big Telcos BCE, @Rogers, and @TELUS and reducing competition. We'll all keep having to pay more. How about you do your job and help the average person. #CRTC
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CDN Cynic (@Cynic96104984) reportedWhy would anyone subscribe to a service that charges extra for anything beyond the bare, mediocre minimum??? #PikTV is already a dismally inelegant product - try watching a hockey game on it! - so why does @Telus push it?!? It’s utter garbage!!!
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Maggie (@mmck) reported@TELUSsupport it’s truly unfortunate you choose to treat your customers this way. I pay almost 500 dollars a month for various services. And it means absolutely nothing to @TELUS
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Maggie (@mmck) reported@TELUSsupport I’ve just had one of the absolute worst customer service experiences of my life - all I needed was 3 old invoices sent to me. Impossible. I would like to end all my services with Telus ASAP. Can you please have someone contact me.
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left paw (@paul1time) reported@borachane15 Don't do Vivant!!!! Hands down the worst security company out there. we went with Telus home security
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Binny (@BinnyKochubaby) reportedAnd now your agent tells me to call in the morning because he cannot troubleshoot the issue with your equipment. @TELUSsupport @TELUS you do realise this is a safety risk? What is the point of paying bills if you are not accountable for your equipment or your service?
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Jim Wilde (@WildeBari) reported@nleenders If you are having problems with Telus, try Uniserve. They offer the same stuff as Telus, and use Telus' network (they buy wholesale). Then if you have a problem, Uniserve deals with Telus, and has a lot more clout to get it resolved.
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֎ Inter Tuiderer ֎ 🇨🇦🇦🇲 #ArtsakhStrong (@OfficialIFTV) reportedFormer @TELUS VP is the chairman of the @CRTCeng lmao…and Canadians wonder why cellphone prices are so high and no ones doing **** all about it.