Telus outages and service status in Brighouse, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Brighouse, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Aug 15, 6:34 PM EDT.
- Internet (53%)
- Total Blackout (18%)
- TV (12%)
- Phone (12%)
- Wi-fi (6%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Brighouse, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brighouse, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 2 days ago |
|
Burnaby
|
Internet | 7 days ago |
|
Richmond
|
TV | 7 days ago |
|
Vancouver
|
Internet | 8 days ago |
|
Vancouver
|
Total Blackout | 10 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Telus Issues Reports Near Brighouse, British Columbia
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Stefano Buliani (@sapessi) reported from Vancouver, British ColumbiaI get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!
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mama bear (@trackwanderer) reported from Vancouver, British ColumbiaSo glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
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Raymond (@auraalexandra16) reported from Richmond, British Columbia@TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.
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Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British ColumbiaI’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
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Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia.@TELUS advises that service has been restored.
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British ColumbiaIs @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
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RitchWorld (@RitchWorld) reported from New Westminster, British ColumbiaHad a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaWhy can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.
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Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British ColumbiaWaiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization
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Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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C Lo aka Vandal Savage (@intrikitt) reported@TELUS @TELUSsupport you guys are an ABSOLUTE JOKE. I booked my security and internet services with you since July 17th for today, yet you changed my booking with the bell Rep to a random Friday... I then call you TO CORRECT the issue, which you say you did for today..
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ALPHA MALE! (@dingoboy70) reportedTelus come get your equipment. This entire worst customer service experience has been going on now for a week. They cancelled our service when they were told not to? they had us on hold for over 2 hours & now this. This is the problem when a company has a monopoly
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Ⓖr౯g ®️ (@_Greggers_) reportedWhy is the @telus service so brutal in the Orillia area? I haven’t seen 3G pop up on my phone is ages
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子非鱼（图片来自爱德华.琼斯素描） (@Gabriel66345738) reported@TELUSsupport He said no idea. Probably it is the cable which I use it to connect device and Model. I know he is wrong because I always use cable with no such issue before. Telus does not follow up.
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Top Dawg (@TopDawgxy) reported@araghougassian Yea because their data is ******* horrid, just use Telus or ur not gonna get 5G/LTE anywhere especially with Freedom
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C Lo aka Vandal Savage (@intrikitt) reported@TELUS @TELUSsupport I WILL be escalating. Cause I have gotten zero resolution in a company I have been with for 20+ years. FIX THIS NOW.
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Kurt Rowland (@ruhbarb19) reported@FringedCanuck @Starlink Interesting as I had Starlink for several years and never an issue. Telus ran fiber optic out past our place and offered a great price.. so we sucked in and got hooked up. We have been having issues with it cutting in and out the past few days. Strange coincidence
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theredlion (@thered_lataleph) reported@TELUS Don't get involved with this company. They are the worst for customer service. They have apps that don't work and if you ask for a paper bill you get zero information on it. Then you try to leave them and they harass you and charge you hundreds of dollars. Think illegal
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedTELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.
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Shawn Tock (@TockShawn) reported@RogersHelps @rogers: 15 hours with no internet, using my @telus phone as a hotspot. At 8 am, you said it'd take 4 hours to fix. Then 4-6 hours. Then the Rogers outage page kept extending the resolution time by an hour. Now an agent told me 24 hours. WTF? Unacceptable.