Telus Outage Report in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Brighouse, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster, and Richmond.

City	Problem Type	Report Time
Vancouver	TV	2 days ago
North Vancouver	Internet	2 days ago
Vancouver	Total Blackout	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  Samuel Armstrong (@RedSealSam) reported 35 seconds ago from North Vancouver, British Columbia

  @CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.

• 
  Shahraz Kassam (@Shamindiamonds) reported 3 minutes ago from Burnaby, British Columbia

  25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

• 
  Paul McAfee (@MrPaulMcAfee) reported 4 minutes ago from Vancouver, British Columbia

  When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything

• 
  Bradley Smith (@bradley) reported 8 minutes ago from Kensington-Cedar Cottage, British Columbia

  @hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.

• 
  Tall Paul 'Mr Vancouver' | 6’7 (@TallPaulsLife) reported 9 minutes ago from Vancouver, British Columbia

  @FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS

• 
  Daniel Fox (@danudey) reported 15 minutes ago from Mount Pleasant, British Columbia

  @MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.

• 
  Tom Pearce (@tompearc) reported 18 minutes ago from Vancouver, British Columbia

  @TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.

• 
  Amy Lanigan (@AmyMaree90) reported 19 minutes ago from Vancouver, British Columbia

  @timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.

• 
  Amy Lanigan (@AmyMaree90) reported 22 minutes ago from Vancouver, British Columbia

  Wtf is up with my internet @TELUS

• 
  Shawn Sviridov (@galleryss) reported 23 minutes ago from Vancouver, British Columbia

  @TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration

• 
  Jeanne (@Meanchef) reported 24 minutes ago from West End, British Columbia

  Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.

• 
  Chris Withers (@Chris_Withers) reported 25 minutes ago from Norgate, British Columbia

  @TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.

• 
  Trevor (@uniontrevor1975) reported 27 minutes ago from New Westminster, British Columbia

  @rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦

• 
  F3L!C!A S!LVA (@FreakyFelicia) reported 28 minutes ago from New Westminster, British Columbia

  After months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library

• 
  Scott Stevens (@scuttlebuttdad) reported 36 minutes ago from Delta, British Columbia

  @telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.

• 
  The Real Thanksgiving was Last Month (@jsney20) reported 38 minutes ago from Burnaby, British Columbia

  Telus is bad. Please follow me for more Canadian Telecom info

• 
  Amy Lanigan (@AmyMaree90) reported 43 minutes ago from Vancouver, British Columbia

  Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS

• 
  Jeanne (@Meanchef) reported 43 minutes ago from West End, British Columbia

  I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.

• 
  Tee (@Life_is_2_Long) reported 58 minutes ago from Delta, British Columbia

  @stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating

• 
  Haren (@HarenNt) reported 58 minutes ago from Vancouver, British Columbia

  “Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cory (@coryman50) reported 4 minutes ago

  @GrantHayter @ElizabethMay @AdamPOlsen I had an emergency refill this weekend at Shoppers Drug Mart and they suggested using the PC Optimum app "Maple" to get a prescription renewal as its supposedly much quicker to get a virtual appointment than Telus Heath. Haven't signed up yet but I will have to soon.

• 
  M McC (@DocMcConks) reported 6 minutes ago

  Was just reminded @TELUS started harvesting 1.5% from all credit card transactions, pretending the cost wasn’t already built into the price. So I’ve dropped a bunch of channels. 👏🏼👏🏼to the genius who came up with that plan. $2 bad faith price increase just cost you $30 a month.

• 
  Eudaimonia (@spoam) reported 8 minutes ago

  @TerrencePaul5 Super easy to tell a scam When have you ever received prompt service from a Fortis or a Telus Good luck getting a call back If any company phones you with a human on the other end, it's a scam

• 
  Kent Fellows (@GK_Fellows) reported 11 minutes ago

  @TristinHopper One way to make sure we won't get cheaper telecom (for example) is by forcing new entrants into the market, where they duplicate fixed costs and usually offer even poorer quality service. We have, basically 2 wireless networks: Rogers =1 Bell = 0.5 Telus = 0.5

• 
  Maz Khan (@MazKingKhan) reported 12 minutes ago

  @TELUSsupport Thank you for responding! I’ve sent you a PM. I moved from Bell to Telus just last month so really hoping Telus sorts all these issues out before I decide to move back.

• 
  Jeffrey Beatty Ⓐccessibility Ⓛens (@macjbby) reported 24 minutes ago

  What if I was unaware of the change of 20GB data from 40GB data? I called emergency video calls 911 and got throttled 20GB soft cap. Telus will be liable for not notifying me of the change of plan without my permission. Now, it is a 100GB data plan for $80

• 
  M McC (@DocMcConks) reported 25 minutes ago

  We’ve also turned down cell phone plans from Telus for this reason, and I’ve already told them as soon as my contract is done, I won’t be using their services ever again. I can’t imagine I’m the only one @TELUS

• 
  canadian bad dream (@FUNGUY416) reported 28 minutes ago

  @TELUS @TELUSsupport after almost 2 hours on the phone again this week to correct my bill, my latest is once again over billed and missing discounts and promised credits. Awful service. I am disgusted with myself that I made the change from @RogersHelps.

• 
  Campbell Patterson (@CPComm) reported 29 minutes ago

  @altleft_eastend @MrWickDoe @alexposadzki If you're only counting infrastructure. It's the number of companies competing that is the issue. Moreover, if this deal is approved the likelihood that Bell and Telus merge increases. Less competition = poorer service, higher rates, and greater odds of catastrophic outages.

• 
  Terence Hong (@terryhong) reported 29 minutes ago

  @TELUS @TELUSsupport - I’ve spent 8 hours in the last 3 days talking to various support people - after having had to figure out what went wrong in the first place myself. Every single thing that could have gone wrong had gone wrong. Since I work for you now, wanna know about it.