Telus Outage Report in Brighouse, British Columbia

Problems in the last 24 hours in Brighouse, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Brighouse, British Columbia

The most recent Telus outage reports came from the following cities: North Vancouver, Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
North Vancouver	TV	1 day ago
Vancouver	Wi-fi	1 day ago
Vancouver	TV	1 day ago
Vancouver	Phone	1 day ago
Vancouver	Wi-fi	2 days ago
Richmond	Phone	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Brighouse, British Columbia

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  E-Comm 9-1-1 (@EComm911_info) reported 2 seconds ago from Vancouver, British Columbia

  .@TELUS advises that service has been restored.

• 
  Jennifer Duholke (@JDNovel) reported 49 seconds ago from North Vancouver, British Columbia

  @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

• 
  Stefano Buliani (@sapessi) reported 2 minutes ago from Vancouver, British Columbia

  @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

• 
  mike blackmon (@MikeyBlackmon) reported 3 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  James Young (@jamespatyoung) reported 5 minutes ago from North Vancouver, British Columbia

  @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

• 
  Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported 9 minutes ago from Vancouver, British Columbia

  @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

• 
  BdblE (@MsYouDoYou) reported 12 minutes ago from Burnaby, British Columbia

  So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

• 
  BdblE (@MsYouDoYou) reported 16 minutes ago from Burnaby, British Columbia

  @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

• 
  Brad Veinot (@VanCityVeinot) reported 22 minutes ago from Vancouver, British Columbia

  Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

• 
  BdblE (@MsYouDoYou) reported 26 minutes ago from Burnaby, British Columbia

  @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

• 
  Raymond (@auraalexandra16) reported 29 minutes ago from Richmond, British Columbia

  @TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.

• 
  Martin van den Hemel (@MartinvandenH) reported 30 minutes ago from Richmond, British Columbia

  Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 31 minutes ago from Vancouver, British Columbia

  I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

• 
  trevor (@vancitytrevor) reported 38 minutes ago from New Westminster, British Columbia

  @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

• 
  BdblE (@MsYouDoYou) reported 46 minutes ago from Burnaby, British Columbia

  @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 47 minutes ago from Vancouver, British Columbia

  @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

• 
  Grant Bowen (@bow_en_arrow) reported 50 minutes ago from North Vancouver, British Columbia

  @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

• 
  BdblE (@MsYouDoYou) reported 51 minutes ago from Burnaby, British Columbia

  God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

• 
  Chris Falskow (@falskow) reported 58 minutes ago from Delta, British Columbia

  @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

• 
  Rob Foster (@rjfoster1511) reported 60 minutes ago from Vancouver, British Columbia

  @TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  That guy (@CarversKnife) reported 6 minutes ago

  @Shawhelp any help for internet services being down in Deer Run? This problem seems to be persistent. And Telus is seeking pretty tempting with all these random outages.

• 
  Jonathan McCormick (@lazeejjs) reported 12 minutes ago

  @TELUSsupport Hi Telus Support. I am at a loss as to how to resolve my issue with signal dropping. It began with just my desktop. I spoke with the tech as you suggested and he rebooted the router and separated the 2.4 and 5gig signals. No change & now it is with my laptop.

• 
  Jeff Gruntz (@jeff_gruntz) reported 15 minutes ago

  @JimJohannsson @reicurran Jim, aren't you a former Telus executive that has had a hand in overcharging Canadians for this sort of service? It's time to deregulate the ISP and mobile market and let all providers in. There should be no reason why Canadians pay some of the highest prices in the world.

• 
  RmindsMeOfThis (@RmindsMeOfThis) reported 16 minutes ago

  Hey @natale_joe your customer service is worse than bell and Telus combined. Now that’s something to be proud of and share with your golfing cronies. #GetBackToWork #RogersSucks #RogersIsNotaMonopoly

• 
  AKlyne (@AKlyne1) reported 17 minutes ago

  I had @TELUS TV service for 7 years. After 6 years I felt my bill was too high and phoned them to remove channels and they did. I moved and they are making me pay $250.00 because they ripped me off for 6 years and say I broke contract for the deal they gave me for a year.

• 
  Evelyn Blackwell (@EvelynBlackwe13) reported 18 minutes ago

  Anyone having issues with Telus. I have no service? @TELUS

• 
  Kenny Trenton (@RealKennyT) reported 20 minutes ago

  @DrJacobsRad Doctor Jacobs, I appreciate letting free markets do their thing. However, Harper tried to bring in T-Mobile, Verizon, etc. in 2013 and the lobbyists for the Telus/Rogers/Bell oligopoly were victorious. Is there a fair solution to this?

• 
  Peter Vogel (@PeterVogel) reported 21 minutes ago

  @Rainforest2912 Telus has never been able to get call control working on my line. Various people of their's have tried over the years.

• 
  Ken Engelhart (@KenEngelhart) reported 22 minutes ago from Toronto, Ontario

  @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

• 
  Landen J Burkley (@Landenjburkley) reported 24 minutes ago

  Man what’s going on with @TELUS data lately? Hands down the worst service in the league.