Telus Outage Report in Brighouse, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Brighouse, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brighouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Telus
Telus is having issues since 03:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (58%)
-
Phone (18%)
-
Wi-fi (11%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Brighouse, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Delta, Burnaby, Richmond, North Vancouver and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Delta |
Phone | |
| Vancouver |
Internet | |
| Delta |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Brighouse, British Columbia
Latest outage, problems and issue reports in Brighouse and nearby locations:
-
HeliConnect
(@iheliconnet) reported
from
Delta, British Columbia
@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
-
Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2
-
Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
-
Steven 🇨🇦
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport This is very odd. Some email is coming through but I know not all. Sent a test message from Gmail to TELUS, which was slow in receiving but I did get. Also just received one from something I subscribe to but still a minimum of 2 emails outstanding.
-
Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
-
River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
-
Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
@TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!
-
Stefan Hawes
(@hawes) reported
from
Vancouver, British Columbia
Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS
-
Aaron Gurney
(@aarongurney) reported
from
Vancouver, British Columbia
@TELUS I am having a frustrating time trying to call you guys to purchase Internet service from you. My call has been dropped 3 times and the call-back feature is no longer available. Please make it right.
-
Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
-
Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
-
BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.
-
Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.
-
BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.
-
Grainne McElroy
(@GrainneMcElroy) reported
from
Richmond, British Columbia
Support: Manage the Help @TELUS #BCNET201
-
SbonnerABV
(@SbonnerABV) reported
from
Vancouver, British Columbia
I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
-
Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
-
Camy Ng
(@ckmng8) reported
from
Vancouver, British Columbia
Breaking down language barriers! I want to subtitle everything! @DustinJez @FCLEdu #transform2030 #microsofteducation #microsofteduca #telus #microsoftvan #wemovement #vancouver #BCEd #learning #SD43 #professionaldevelopment #****
-
Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Shawn G
(@VancouverShawnG) reported
@TELUS I spend approx $1000 per month on Telus . Called 2 weeks ago to have some lines moved . No call back . Moved everything myself . Talk about bad service #telus #terribleservice #bell
-
tyler v
(@tyler_vtyler) reported
@TELUSsupport Do you know the specific boundaries or location of this outage? When I type my address in the Telus Status page it says I don't have an outage however our internet is not working.
-
Brendan Ptolemy
(@BrendanPtolemy) reported
Wow @TELUS it’s 8pm on a Thursday and there’s nobody to help me…. App errors, Online errors, call in to speak to someone and you’ve all gone home. #Terrible
-
Nelson Boyce
(@Nelsonboycer14) reported
@TELUS here I got a money saving idea for you. Don’t use the postal mail service to send a QR code to me when you can use a email. Thank you for coming to my Ted talk.
-
Alex & Arthur
(@mrs_the_monarch) reported
I've never had such a hard time giving a company money before. Tried to open an account with @TELUS and it didn't work out. Went with @Rogers instead, who had my phone in my hand and set up in less than time than it took for someone from Telus to even call me about my order.
-
Trent_81
(@Trent815) reported
@RobSomerville1 @cowbroker @TELUS The cameras have you choose between Verizon and Nationwide. We have rather good cell service here. Our local phone coop put in fiber optic lines here about 13 years ago. After that more cell towers went in and improved our service.
-
pam kirkpatrick
(@winnipeg_famous) reported
@OlyBackstrom have to use someone mandated with low pricing options, like Lucky; $35/mth. we use Cannet for our house. shaw and mts and rogers are terrible. and telus. it’s a ridiculous system.
-
Lewis Estates Dental
(@drpkbains) reported
@KikkiPlanet So, does Shandro see the Telus health app as the solution here?Or are we waiting for the construction of another private treatment facility?
-
Rob Somerville
(@RobSomerville1) reported
@Trent815 @cowbroker We are in a very rural part of Canada. We have no choice of cell providers. Its @TELUS out here. Its really terrible service. Third world countries have way better cell service than we do. I read how the U.S. is doing something about getting better Internet to rural areas.
-
caricature of an arts student
(@katydecoste) reported
i would like to - no longer have an apple phone - no longer be a telus customer - not spend too much money any advice appreciated tysm