Telus Outage in Richmond, British Columbia

@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

@TELUS sucks.

I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

@Mutineer8961 @TELUS Definitely Telus! Not bad diy

@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

@BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

@Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

@Supersk8ergyrl @Shawhelp Got internet back 10 min ago. Shaw said no problem was detected. How typical. If shaw was not better then @TELUS .. But Telus Customer service lies and cheats and never "records" or "logs" calls and complaints. Mind you ... Shaw does not always either! Lesser of two evils!

The Canada COVid app doesn’t share personal data. That could mess up the data scraping capacity for Telus and impact their business plan. It would also alert the public to COVid positive people & possibly reveal the lack of govt attention to COVid as a public health emergency.

@TELUS @TELUSsupport Email says service is restored in #Penticton but my phone is still not working. Still some outages?

@CraveHelp I can't log in on the app through telus! just sends me to a white screen that never loads

@as_per_danielle @meghan_why @TELUS but luckily I resolved the issue so my service has been restored but still. They should have just ******* called me for the information if something was incorrect. Fools.

@as_per_danielle @meghan_why @TELUS Not to mention before that the Internet nor the Optik TV was properly working and had been down for unrelated reasons to that since I've had it. I was stressing out because I had a series of work zoom meetings scheduled today and I really didn't wanna do that in public

@as_per_danielle @meghan_why @TELUS Shaw has service here but they offered a good discount and less than what i was paying with Shaw. But they've been treating with **** since I swapped. Apparently the guy input incorrect info so they suspended my account.

@TELUSsupport @TELUS I do NOT recommend the Telus Booster. My internet worked fine until I installed the booster. Now nothing works!! Worst decision ever!! Waiting for hours to receive Telus technical support

TELUS! Please kindly stop texting me to ask if I want to add a Venezuelan Long Distance plan to my account. I’ve never phoned Venezuela, I have no desire to phone Venezuela, I don’t know anyone close to Venezuela! Why are you texting me almost weekly about this specific plan!?

@TELUSsupport Since I'm no longer using my Telus sim card, I want to cancel my pre-paid account, so I won't be charged by the end of the month. But there is no one answering the Telus customer assistance phone number.