Telus

Telus Outage in Richmond, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in Richmond, British Columbia

Telus Outage Chart in Richmond, British Columbia 06/19/2021 08:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 59.10% Internet
  • Phone 17.68% Phone
  • Wi-fi 7.28% Wi-fi
  • TV 6.93% TV
  • E-mail 4.85% E-mail
  • Total Blackout 4.16% Total Blackout

Telus Outage Map Near Richmond, British Columbia

The most recent outage reports and issues originated from Vancouver, New Westminster, Burnaby, North Vancouver, Delta and Richmond.

CanadaVancouver TV
CanadaVancouver Internet
CanadaNew Westminster TV
CanadaNew Westminster Internet
CanadaVancouver TV
CanadaNew Westminster Internet

Telus in Richmond, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:
  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • naidoo_emmanuel Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia

    @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    **** Telus money grubbing ********!!!!

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

  • rxstephanie Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

  • mmgreid Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia

    @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • Morgo_82 Morgan (@Morgo_82) reported

    @Emir_Kazic Telus did try to call me a few times trying to offer me something, first the timing was bad and then I just couldn’t take the calls as I was busy.

  • adifood1234 Adi lally (@adifood1234) reported

    @maddyshumi @FitCityJordan @Shawhelp Um Telus is worst it took me 3 hours to reach someone lmao.

  • plaindoII gen (@plaindoII) reported

    telus continues to be the absolute ******* worst.

  • raekates Rachel Kates (@raekates) reported

    @TELUS why the hell do you have door to door sales people out at 8pm or at all? Wake up my child and I will cancel all my services with you.

  • leafsweetie Kathy (@leafsweetie) reported

    @erinxo @TELUS They used to be so good and now they’re in the “IDGAF how we treat customers” category. Used to function like a local service business determined to keep your business and now on par with Rogers and Bell in worst customer service titles.

  • DawnainHamilton DawnaH (@DawnainHamilton) reported

    @leafsweetie @TELUS Terrible

  • GoddesSammi Nadala Mando Osik (@GoddesSammi) reported

    UPDATE! I'M A KRIFFING IDIOT. Old phone bricked, so I bought a new one. A new Verizon phone. For my Telus sim card.

  • comradeflint evan jellicle 🍋🌾 (@comradeflint) reported

    So how bad is lining up for a vaccine at the Telus Convention Centre? I went elsewhere for dose 1.

  • happyhuman135 Laurel Goretsky (@happyhuman135) reported

    @NapsAndSarcasm Got a Saturday appt at Telus Centre. Bit of I drive but I don’t mind. Anything in NW Calgary was July. You probably already know but when things settle down, go in and modify your appt and see if you can find sooner

  • cheryltrade Cheryl Trade (@cheryltrade) reported

    @TELUS @TELUSsupport nothing but issues with home services since install 2.5 months ago. Technicians not showing up, agents not calling back, managers making no record of call. Worst customer service ever. Where can I get reliable wifi so I don’t lose my job?