Telus outages and service status in Richmond, British Columbia
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 12, 5:44 PM EDT.
- Internet (56%)
- Wi-fi (16%)
- Total Blackout (12%)
- Phone (11%)
- E-mail (4%)
- TV (2%)
The latest reports from users having issues in Richmond come from postal codes V7C and V6Y .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, Vancouver, Richmond, Delta, North Vancouver, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby
|
Internet | 11 hours ago |
|
Vancouver
|
Internet | 3 days ago |
|
Richmond
|
3 days ago | |
|
Vancouver
|
Total Blackout | 4 days ago |
|
Vancouver
|
TV | 4 days ago |
|
Vancouver
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
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Telus Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia@BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV 📺 be never had complaints about your internet just watch the upselling. Bloodsuckers all of them so.
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Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British ColumbiaI’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British ColumbiaWaiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
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Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia@BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV never had complaints about their internet and I okay poker online. Just watch the upselling. Bloodsuckers all of them so.
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Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia@reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating
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Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia@telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaAnd yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
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Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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Brad Atchison (@Brad604) reported from New Westminster, British ColumbiaAnyone else having Koodo/Telus issues right now?
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🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported from Richmond, British Columbia@CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
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johnny V. (@punkrokk65) reported from Vancouver, British Columbia@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia.@TELUS advises that service has been restored.
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Raymond (@auraalexandra16) reported from Richmond, British Columbia@TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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heiba9866 (@heiba986627073) reported@markmandel007 @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all
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ZeroPathos 🇨🇦 - Nasty Canadian (@PathosZero) reported@HRHRWH1960 @TELUS As for the issue, if you don't already know that, you should do a quick google of what these AI data centers are doing to towns in the US. Carney was a better choice than Poilievre, but that doesn't mean he then gets my blind support on everything.
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Sammy Pasta (@realSammyPasta) reported@Tablesalt13 I worked for a third party (Telus) that represented Shopify and they treated us like ****. Lutke is worse than Kamala and Epstein combined
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Sandy (@Beans1954) reported@KirkLubimov LOL I’m going to switch to Starlink Telus sucks anyway.
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Dr. Ily Fam (@Ily_doc) reported@avilewis Also **** Telus as it tries to take over our public healthcare
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notadampaul (@notadampaul) reported@tunguz you've never seen an oligopoly better-suited to bungling every conceivable natural advantage than Canadian telecoms. You should not be bullish on this if Telus is involved in any capacity whatsoever
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heiba9866 (@heiba986627073) reported@KaileaandTim @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all
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Joel - coffee/acc (@JoelDeTeves) reported@JsonBasedman @TheGeorgePu @TELUS I would rather have seen that money go to proven research cases, but then of course there is a lot of potential for fraud Point being we have talent here and I don’t see how Telus isn’t going to make it it more accessible for them Many researchers are stuck renting from RunPod and similar providers or else self funding The question is who is this supposed to benefit I don’t see Telus acquiring prime locations and getting a break on taxes as beneficial to Canadians (this is the same company who is in trouble for using AI to cover up their telephone rep’s accents) They certainly aren’t going to make the cost of inference cheaper - we are already way behind and the cost has gone up, which means Telus is paying a premium Canadian startups are better off buying used GPUs at this point
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Isaiah Ojo (@isaiah_ojogigs) reported@tony_god_sent @HeyAmit_ Check this website called oneforma , telus and crowdgen you earn $1500 A month . A legit remote job board Use Morelogin antidetect browse to navigate anonymously , the solution to remote jobs is to work anonymously undetected and make sure you have a good proxy to mask location
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sociallybuffering (@freedomislifex) reported@JakeLandauTO @TELUS Good to know, I'll never use your service.. also if you think people are stupid they will still know it's a sub par third worlder when they can't answer questions and read off scripts only..