Telus outages and service status in Richmond, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 16, 12:56 AM EDT.
- Internet (29%)
- TV (29%)
- Total Blackout (24%)
- Phone (12%)
- Wi-fi (6%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Total Blackout | 1 day ago |
|
Vancouver
|
Phone | 13 days ago |
|
Vancouver
|
Internet | 16 days ago |
|
Vancouver
|
TV | 22 days ago |
|
North Vancouver
|
Internet | 22 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Telus Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).
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Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British ColumbiaStill having issues with @TELUS wireless
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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kamil is still working on his summer *** (@K_Somaratne) reported from West End, British Columbia@sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower
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Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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feels like Groundhog Day (@sliver9754) reported from North Vancouver, British Columbia@TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British ColumbiaI’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaGod speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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Rob Bahd (@robbahd) reported from Delta, British Columbia@RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.
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Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaI’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Britt Filion (Kennedy) (@brittkennedyWX) reportedHas anyone’s data not been working with Telus lately? We switched back from Virgin because virgin was garbage, and now I’m having issues with Telus again. 🙄
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Johan N. (@rk8215) reported$AMPG if you want american made certified O-RAN radio units, you go to Amplitech. I mean there is nobody else. They have monopoly. Telus is investing $66B to 5G/fibre network modernization. Telus named Amplitech as their hardware vendor. $167M market cap, +$100M signed pipeline, shipping already daily to Telus. Telus asking now even more new configurations. 48.6% gross margins. It feels good to be early.
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Jordan 🇨🇦 (@TheStig_16) reported@Alan_B_Happy @TELUS Bad press is better than no press. Aqualini might hate getting bad press, but having nobody talk about your team at all besides game broadcasts? Thats much worse. Sure WE have Twitter, but the average fan? They still tune in during drive time to get their team updates.
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🇨🇦🌻🤔🌈 (@MgtmMoisan) reported@wyattd09 @TELUS @Rogers Good luck. Since having Optuc installed, I've had nothing but trouble. Getting support takes days out of your life.
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Grouchy Grandpa (@GrouchyGrandpa0) reported@TELUS I accept the terms of service for t911 and get that error on the next page
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Jimmy #Markets 📈📉 (@jmysct0) reportedHello Canada! Telus what is the deal with $TU ??? I have scratched my head, and wondered this whole way down. Everything looks fine, unless yall are going into recession?
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Devon Cornwallis (@CornwallisDevon) reported@TELUS @TELUSsupport is asking for a driver's license and pin that were set up in the 90's before they'll cancel service and say there's no way around it, wtaf? All this for a client moved overseas and not able to use the service! They'll take money for no service!
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LookInTheMirror 🇨🇦 (@Cyberia35267623) reported@lesterbenz I was with them before my phone **** the bed and had to get a new one. I loved the $40 plan.. Now I'm paying just over $140 for another year until my phone is paid off with Telus.
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Jayem 🇨🇦 (@LXXIIpercent) reportedTelus (thick accent): how may I help you? Me: I'd like a supervisor please. Telus: sure what's the reason? Me: cuz I asked for a supervisor Telus: I need a reason for the transfer Me: no you don't you're being ******* nosy now put me through to a supervisor I HATE TELUS!!
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bijboutique (@bijboutique1) reported@TELUSsupport @TELUS so I call for assistance to fix my freezing cable and you tell me I have to switch to your fiber network. Get lost! If you think you can force me into a service I don’t want then you have lost the following: Cable internet 5 cell phones Home security @Rogers