Telus Outage in Richmond, British Columbia

No problems detected at Telus

If you are having issues, please submit a report below.

The latest reports from users having issues in Richmond come from postal codes V7C, V6Y, V6X and V3M.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in Richmond, British Columbia

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Richmond and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Richmond, British Columbia 10/03/2022 04:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 48.76% Internet
  • Phone 23.94% Phone
  • Wi-fi 11.55% Wi-fi
  • TV 7.89% TV
  • E-mail 4.32% E-mail
  • Total Blackout 3.55% Total Blackout

Telus Outage Map Near Richmond, British Columbia

The most recent outage reports and issues originated from Vancouver, New Westminster, Richmond, Burnaby, Delta and North Vancouver.

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CanadaNew Westminster Internet
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Telus in Richmond, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:
  • ShamimAbbassi Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia

    @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • EmptyUK Mat Thomas (@EmptyUK) reported from Vancouver, British Columbia

    The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • kerricoombs Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia

    @pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.

  • sliver9754 feels like Groundhog Day (@sliver9754) reported from North Vancouver, British Columbia

    @TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

  • paul_wb_wtf Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia

    Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

  • BLeeLoganberg Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia

    @Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

  • d_esiree_______ freelance cyberbully (@d_esiree_______) reported from Vancouver, British Columbia

    In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • camcavers Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia

    @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

  • camcavers Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia

    @infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

  • Brad604 Brad Atchison (@Brad604) reported from New Westminster, British Columbia

    Anyone else having Koodo/Telus issues right now?

  • K_Somaratne kamil is still working on his summer *** (@K_Somaratne) reported from West End, British Columbia

    @sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British Columbia

    UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

  • pcryan5 Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia

    @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • __SparkyJ__ Jerrid Sparkman (@__SparkyJ__) reported

    @JeffBallingall They cant stop the big corporations like rogers bell n telus from ripping us AND our govt a new one on every service they provide either... CRTC really doesnt do anything usefull and only harms everything they get involved in...

  • zelo2007 Mohan (@zelo2007) reported

    @DominicLiberka @TELUS @TELUSsupport The charity they do is to support their employees in Philippines! Over 10,000 Canadian jobs shipped to Philippines since 2008

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @12Kitkat16 Oh just wait and see how fast that changes to hundreds of dollars like telus did here, security for 37.00 a month and then a few months suddenly not working right and has to have boosters,and then we'll you use this and that and they use so many bites and suddenly they 1/

  • morngrym Morngrym (@morngrym) reported

    @mat_schmaltz @PierrePoilievre We don't any of that crap you mentioned. Start taxing the wealthy, they leave now we are out of jobs. You people are absolutely ridiculous with this crap. If a company like telus sells something that's not required to live. No special taxes but banks are another story

  • AC66221531 AC (@AC66221531) reported

    @dzoolander85 @JustinTrudeau So how did the CEWS Trickle down to the workers who got laid off so their CEOs could get bigger bonuses? You know, Rogers? Bell? Telus?

  • ryuukaiser45 Ryuu || 龍 (@ryuukaiser45) reported

    I wish I had better internet. I can't even watch livestreams Where's the fibre optic Telus is 3 months late lol wtf

  • sadjad_s_a Sadjad (@sadjad_s_a) reported

    @fatemenajafi10 @TELUS @TELUSsupport Same here. Last week was the worst.

  • Stirlingweim Kim Good (@Stirlingweim) reported

    @TELUS could you please care one ounce about customer service?!

  • LonnyTulak Lonny tulak (@LonnyTulak) reported

    @TELUS when are you going to upgrade Enderby Mabel Lake road to something over 6mbps for these people??? I pay for 15mbps and get 5 or less. It's embarrassing that I can't even view my work app on your outdated, garbage infrastructure. Wake.Up...

  • Movietrailer 🎃 The Darcy Chainsaw Massacre 🎃 (@Movietrailer) reported

    So I went down to the mall, went to the Apple Store, looked at the phones, decided on the one I was going to get, went to TELUS, and he said he couldn’t process my upgrade in store unless they charge me $50 to do so. $50 to click the same buttons I would at home. Seriously?!