Telus outages and service status in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Richmond, Delta, North Vancouver, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	12 hours ago
Vancouver	Wi-fi	22 hours ago
Vancouver	Total Blackout	23 hours ago
Vancouver	Internet	1 day ago
Richmond	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  MelanieSerre (@thatmelanielynn) reported 2 minutes ago from Vancouver, British Columbia

  @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

• 
  mea70 (@doppelganger70) reported 4 minutes ago from North Vancouver, British Columbia

  Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

• 
  Sue🇨🇦 😎🍺 (@SuzieCanuck) reported 11 minutes ago from Vancouver, British Columbia

  @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 26 minutes ago from Vancouver, British Columbia

  Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

• 
  Dave Pasin (@dave_pasin) reported 26 minutes ago from Vancouver, British Columbia

  @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

• 
  BdblE (@MsYouDoYou) reported 27 minutes ago from Burnaby, British Columbia

  @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

• 
  BdblE (@MsYouDoYou) reported 30 minutes ago from Burnaby, British Columbia

  @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

• 
  Ross Derewianko (@PingRD) reported 31 minutes ago from Vancouver, British Columbia

  So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

• 
  ****&Span1745 (@cleanrag) reported 33 minutes ago from Vancouver, British Columbia

  @TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

• 
  Antman 🐜🐜 (@ntman__) reported 35 minutes ago from Burnaby, British Columbia

  @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

• 
  b ran out of time (@bh_) reported 35 minutes ago from Mount Pleasant, British Columbia

  Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

• 
  Lori Foster (@hornscallywag) reported 38 minutes ago from West End, British Columbia

  Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 41 minutes ago from Vancouver, British Columbia

  Still having issues with @TELUS wireless

• 
  BdblE (@MsYouDoYou) reported 46 minutes ago from Burnaby, British Columbia

  Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

• 
  Nicky Bullets (@nbrosef) reported 47 minutes ago from Vancouver, British Columbia

  @BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV never had complaints about their internet and I okay poker online. Just watch the upselling. Bloodsuckers all of them so.

• 
  Ciara Hempseed (@CiaraHempseed) reported 48 minutes ago from Vancouver, British Columbia

  I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

• 
  BdblE (@MsYouDoYou) reported 53 minutes ago from Burnaby, British Columbia

  @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 55 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 57 minutes ago from Vancouver, British Columbia

  Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

• 
  mama bear (@trackwanderer) reported 58 minutes ago from Vancouver, British Columbia

  So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zzzzzzzzzzzzzz (@matthewzy) reported 5 minutes ago

  @MelissaLMRogers Yep elbows up!...but also Rogers treats it users as a source of revenue only, bad customer service, no innovation, just higher prices. As soon as I can get away from Bell & Telus (same IMO) -- think Starlink for internet and cell phone, I will.

• 
  Sandilou2u (@sandilou2u) reported 5 minutes ago

  @peternowak If your ear isn't trained to a specific accent it can be difficult to understand what the agent is saying. It's frustrating for the caller and the agent. If Telus is using AI in this instance they've had plenty of complaints. It's using the technology to improve service.

• 
  Marcus Neufeld (@mneufeld123) reported 6 minutes ago

  @CalgaryDave Davey Robinson the mental midget. Read your Roger’s or Telus contract That does NOT happen You’re such a stupid *******

• 
  danielduke (@danield75442562) reported 8 minutes ago

  @AdrianaLaGrange Changing from non-specialists to specialists doesn’t mean we have more doctors. The heavy recruiting internationally and calling them doctors without the proper cerification is misleading. Along with your Telus health. Garbage as usual from this government.

• 
  R𓃟byn (@Hunny_diva) reported 12 minutes ago

  Been without any internet since 2pm yesterday. Crashed on Friday & Saturday as well. @TELUS @TELUSsupport are you going to fix this next year? Im also looking for compensation. Are you going to pay for my cellular data usage? #Telus #Outage #TelusSucks I may switch providers

• 
  Exoticarguy26🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Exoticargy26) reported 15 minutes ago

  @cdntradegrljenn I use telus and I'm reasonably happy with thier service in the USA.

• 
  Grizz Axxemann (@GrizzAxxemann) reported 16 minutes ago

  @MrStache9 Much as I'd love to make the switch, the upload speed is no good for my use case. I'm getting 900+Mbps up/down on Telus. It ain't cheap though. $170/mo after tax for unlimited usage. And boy howdy, do I use it. a couple TB/month up and down.

• 
  West Van Girl (@WVanGirl) reported 17 minutes ago

  @vesperdigital TELUS health is terrible. Ask doctors who are having to individually correct patients records once they get sucked into Telus health.

• 
  Uniquepic (@BarbaraWor7624) reported 17 minutes ago

  @KirkLubimov I will never have anything to do with Telus. Why do they want to dupe their customers?

• 
  Jonny5AB (@Jonny5AB) reported 22 minutes ago

  @johnIrish007 Telus CEO is stepping down