Telus Outage Report in Richmond, British Columbia
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The latest reports from users having issues in Richmond come from postal codes V6X, V3M, V7C, V6Y and V7E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet
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Phone
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Wi-fi
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TV
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Total Blackout
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E-mail
Live Outage Map Near Richmond, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Buckingham Heights, Richmond, North Vancouver, New Westminster and Delta.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Telus Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:-
Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia
Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia
@TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous
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Vancouver Owls™️ (@Vancouverowls) reported from Vancouver, British Columbia
@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven
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Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British Columbia
When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia
Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia
Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia
@richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia
@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia
@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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HODLouly (@Maria_here) reported from Burnaby, British Columbia
@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
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MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia
@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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gabrielle (@realgabeangel) reported from Richmond, British Columbia
@FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of
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Nathan Sheng (@2022inYVR_CA) reported from Richmond, British Columbia
@Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…
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Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia
@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
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miranda hudson (@_hudsonny) reported from Vancouver, British Columbia
Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia
@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too
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johnny V. (@punkrokk65) reported from Vancouver, British Columbia
@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
@PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.
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Langley (@Test123Do) reported from Vancouver, British Columbia
@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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Bernardo G. S. (@Eni_gs) reported from Burnaby, British Columbia
Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
Telus Issues Reports
Latest outage, problems and issue reports in social media:-
Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia
Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
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rhony (@rhondamas74) reported
@TELUS your Optik TV movie ‘service’ is a pile of dog ****.
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Commissioner Miner (@fanCRTCProfling) reported
That resiliency consultation is f*cked. 100% f*cked. Telus is going on about stuff in the secret side-consultation that the #CRTC *made out of scope* in this consultation and bringing stuff up that no one is even aware of because it's in a diff file This is bad. CC: @CanadaPIAC
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Lissa (@Lissa2426) reported
@TELUS it’s now $14 a day for easy roam in the US, seriously what the heck is with these increased prices, it used to be $7!! This is ludicrous, I will definitely be shopping for a new carrier!! Not that you care but you’ve lost a customer!! 😡
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Sensei alexandre prevost (@Whiskey2ooo) reported
@marek_zyskowski @HerbZurkowsky1 it will never happen a CFL team in Quebec no owner and no stadium tell me not the telus stadium it's not a CFL stadium with too few seats
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Mike Nusca (@MikeNusca) reported
Upgrade your cell towers @Bell @TELUS in Nova Scotia especially the south shore. Only 1 bar of LTE on a good day. But I get full service of 3G that’s useless
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Jay Alary (@JuliusBarthelme) reported
@TELUSsupport Is there an issue with Crave on Telus Optik not updating? This week’s new episode of STAR TREK: PICARD is available on the Crave app, but it’s not appearing on the Telus Optik version on my 4K PVR. Can you help a Trekster out?
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Mikaufoxy 🐶💣🌻🇺🇦 (@Mikaufoxy) reported
@TELUS A company called FDR Ltd. has been harassing me lately and I'm looking to block their contact from further contact because I don't want to do business with them. Can you help and investigate?
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Paul (@OfTwittah) reported
@Costant9Richard @SpaceX This is for remote internet. Cheapest option is Telus Hub. LTE network. Everyone and their dog has it where I live and its absolutely garbage.
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Ankit B. (@ankitb_skb) reported
@TELUS @ctvedmonton Called to request a technician for a jack activation (Ethernet/Wired internet connection), only to found out that it will cost me $225 ($150 for visit and $75 for service). This is more than to see a Doctor in absence of a health card. Height of greediness.