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Telus outages and service status in Richmond, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 16, 11:40 AM EDT.
  • 43% Internet (43%)
  • 19% Wi-fi (19%)
  • 17% Phone (17%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)

The latest reports from users having issues in Richmond come from postal codes V7C .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Richmond, New Westminster, North Vancouver, and Burnaby.

CityProblem TypeReport Time
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago
Vancouver Wi-fi 3 days ago
Richmond Phone 3 days ago
Vancouver Wi-fi 4 days ago
Vancouver Internet 4 days ago

Nearby cities with recent reports

Vancouver

8 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • msmit
    Michael Smit (@msmit) reported from Vancouver, British Columbia

    @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

  • dyhiapadilla
    Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British Columbia

    When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

  • paul_wb_wtf
    Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia

    Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

  • Brad604
    Brad Atchison (@Brad604) reported from New Westminster, British Columbia

    Anyone else having Koodo/Telus issues right now?

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous

  • d_esiree_______
    freelance cyberbully (@d_esiree_______) reported from Vancouver, British Columbia

    In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

  • doppelganger70
    mea70 (@doppelganger70) reported from North Vancouver, British Columbia

    Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • ntman__
    Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia

    @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

  • ProfLalonde
    Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia

    @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

  • Vancouverowls
    Vancouver Owls™️ (@Vancouverowls) reported from Vancouver, British Columbia

    @WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven

  • camcavers
    Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia

    @infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

  • brandonweese89
    Brandon Weese (@brandonweese89) reported from North Vancouver, British Columbia

    @TELUS suddenly no service for over 5 minutes. What’s the issue????

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • emmanuel_r90
    Emmanuel Richie (@emmanuel_r90) reported

    @NotsoEezzy @amara_is_weird @Blissyboo1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

  • JasonI_X
    jay X (@JasonI_X) reported

    @Gubloinvestor CANADA 🇨🇦 🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦 • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.

  • JJUnited448822
    cju0ok876 (@JJUnited448822) reported

    @NuggetCapital Telus assets are ****. I picked up rogers here, their asset values in MLSE alone is close to the company's market cap. So you are getting the wireless business for free. Nugget Capital, this is where you buy. Telus Dividend cut was first predicted by my daughter 3 years ago

  • Eeve2espeon
    ✨🐲Sakku Tatsainyo 🐲✨ (@Eeve2espeon) reported

    If Telus actually was doing an iPhone air deal for my number, I’d take it if the data plan wasn’t stupid I don’t need 250GBs a month 💀 The 90GB plan I already have is too much anyway, 15GB would be fine for me

  • Alan13105453
    Alan (@Alan13105453) reported

    @TELUSsupport Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) that accepted my Telus SIM card after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.

  • Lianne_R
    Lianne Raymond (@Lianne_R) reported

    @TSN_Sports Hoping to watch the Miami tennis women's semi-final starting at 5:30 PDT - but my guide on Telus Optik for TSN2 shows a blackout until 6:30 PDT.

  • BigSexy9216
    TheDadalorian (@BigSexy9216) reported

    @DaveEDanna Man! That is crazy! We, on a good day get 35-40 Mbps download, but we are in Canada with Telus, and they are a terrible provider.

  • downhomesunset
    Christine 🇨🇦 Dix 🇬🇱 (@downhomesunset) reported

    @ezdz15 @Garnet_2203 Telus healthcare is awful.

  • ilikefastintern
    polarissucks (@ilikefastintern) reported

    @CKCapitalxx I know a big problem for ast/bell/telus in canada will be that everyone has a starlink mini for their car now that lives rurally. Already bought and less monthly than paying for a family of added sat service. It will hurt them a bit in the short term here.

  • raygaurca
    Ray Gaur (@raygaurca) reported

    Telus now is my largest holding. It is down 6-7% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO