Telus Outage Report in West End, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in West End, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near West End, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Burnaby |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
from
Westmount, British Columbia
@TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served
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johnny V.
(@punkrokk65) reported
from
Vancouver, British Columbia
@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.
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Mat Thomas
(@EmptyUK) reported
from
Vancouver, British Columbia
The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab
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Kerri Coombs
(@kerricoombs) reported
from
Vancouver, British Columbia
@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
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Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
from
Westmount, British Columbia
@TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you
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MelanieSerre
(@thatmelanielynn) reported
from
Vancouver, British Columbia
@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
from
Westmount, British Columbia
Been hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
from
Westmount, British Columbia
@TELUS’ internet service has gotten so bad that we have to pay for 2 DSL lines to keep our TV, Internet and security system somewhat stable.
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HODLouly
(@Maria_here) reported
from
Burnaby, British Columbia
@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
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Langley
(@Test123Do) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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Andrew Ferguson
(@warandpeace) reported
from
Vancouver, British Columbia
@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
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Bernardo G. S.
(@Eni_gs) reported
from
Burnaby, British Columbia
Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Nathan Sheng
(@2022inYVR_CA) reported
from
Richmond, British Columbia
@Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…
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gabrielle
(@realgabeangel) reported
from
Richmond, British Columbia
@FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of
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miranda hudson
(@_hudsonny) reported
from
Vancouver, British Columbia
Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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dxbyoung
(@overseaskate) reported
@ShawInfo Funny business model you have. Call today about reinstating my services for what I was offered before they were Disconnected. Told it was going to be $60 more per month because I was an existing customer and would rather have me switch to Telus for the next two years.
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Forget 2050, Net F****d by 2022!
(@a_darkcorner) reported
@Donna_Thorp_ @Mikeggibbs They use Bell's 5G network out east and Bell uses Telus' 5G network on BC and Alberta. Telus is also trying to get into the health market.
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.
(@raspyberry) reported
@Mikeggibbs Telus will be implementing fees soon to pay your bill with credit card. They're all awful. Once one implements something awful then they all follow suit.
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bepro
(@beproftwyo) reported
@TELUS Telus pulling the old never returned equipment scam on my daughter. Do a Google search and see how widespread this is. She returned it 2 months ago through Canada post but they are threatening to wreck her credit if she doesn't pay $149 extortion fee.
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Charles-Henri Sanson
(@SeachSanson) reported
Just finished a screening call with @TELUS, what an absolute joke. 1st the HR was supposed to call me on Friday, but never had the call and contacted me on wednesday and apologized for not calling me. We got a call today, proposing 23k for a job with a working amplitude
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Kristof Barocz
(@KBworking416) reported
@TELUSsupport I’ve been trying to speak to someone for 2 days now. The wait is over an hour and the system hangs up on you after 7:30pm. Very poor customer service! Why no call back option? #telus #poorcustomerservice
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Anisah Egely
(@AnisahEgely) reported
Part of me doesn’t want to tell on my upstairs neighbour for smoking inside, because we piggy back off her wifi… but the other part of me hates that my house smells like cigarettes. And I know I’m a grown up who should get my own wifi, but Telus and Shaw won’t service us.
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Stuart Harroun
(@stuharcan) reported
@jeffhutcheson Bell is notorious for this kind of thing their equipment breaks more often than not and you call customer service and half the time they are rude and condescending they are also starting to lose marketshares to telus so they are grasping at straws to try to stop the bleeding
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Jennifer Alexander
(@Jennife20607486) reported
@ADT very frustrating. Alarm gone off for no reason (house not even armed) for 4 times last 2 weeks. Hours on the phone and gotten no where. Horrible customer service. Since Telus taken over this is a joke.
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Jaybird
(@janiceamandalee) reported
@TELUS pushy marketing tactics borders on harassment. They have not stopped peddling their copper is going away message by phone and email. Read your notes and stop harassing me or I’ll make a consumer complaint with CRTC.