Telus

Telus Outage Report in West End, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West End, British Columbia 12/03/2025 18:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near West End, British Columbia

The most recent Telus outage reports came from the following cities: Delta, Vancouver, Burnaby, Richmond, North Vancouver and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaDelta Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaBurnaby Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

  • camcavers Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

  • camcavers Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • kiemag GrandpaNippy (@kiemag) reported from Westmount, British Columbia

    @vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • ntman__ Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia

    @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

  • kirstenSharp Kirsten Sharp (@kirstenSharp) reported from Westmount, British Columbia

    @DeletedFlavors @NEWS1130 Public mobile uses Telus network

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

  • trackwanderer mama bear (@trackwanderer) reported from Vancouver, British Columbia

    So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

  • Gusslin Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

  • cleanrag ****&Span1745 (@cleanrag) reported from Vancouver, British Columbia

    @TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

  • olumuyiwaayo Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British Columbia

    Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

  • jamneria Jana Angela Neria (@jamneria) reported from Vancouver, British Columbia

    @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

  • daimanuel Dai Manuel (he/him) (@daimanuel) reported from Bowen Island, British Columbia

    @TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.

  • Gusslin Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still having issues with @TELUS wireless

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

  • asianhabibti Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British Columbia

    Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus

  • dianesbaker1 Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia

    @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

  • PingRD Ross Derewianko (@PingRD) reported from Vancouver, British Columbia

    So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • parismarx Paris Marx (@parismarx) reported

    @skogsdyr_ this is why even the sask party can’t manage to privatize SaskTel! though it’s sad manitoba and alberta got away with it — and certainly didn’t help their people. MTS is now part of Bell; AGT became Telus when it was privatized, then acquired Ed Tel and merged with BC Tel

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @fanCRTCProfling data service won’t “fail over” to another carrier because it always connects to the APN of your home network. So if Rogers is down, you can’t do data because Bell or Telus can’t connect you to the Rogers APN.

  • AshPash2Lit Ash Pash (@AshPash2Lit) reported

    Trying to get through to @Rogers customer service is draining as hell. The call keeps dropping....ironically. @TELUS, what's up?

  • drrntng darren (@drrntng) reported

    @TELUSsupport @TELUS my network connection drops frequently on devices i am hardwire connected to, all while using fiber optic. Please help, this cannot happen again. @Shawhelp

  • DarkLeelan31 James (she/her) (@DarkLeelan31) reported

    Oh @TELUS @TELUSsupport trying to rip us off after a year of crap service. First: when we signed up, we were told Fibre would be here soon. Nope. Second; within months we couldn’t watch tv. It would freeze, unfreeze, freeze. Multiple times a minute. Outside box issue. Third:…..

  • sage_like_grace Okanagan (@sage_like_grace) reported

    Damn @TELUS offering me a phone on contract only to take it away because my credit isn't great. Ive been paying my bill for 6 months already so send me a new phone

  • PrimeBane PrimeBane™ (@PrimeBane) reported

    @RKM17 @omegamoose I looked at t Mobil For the time I'll be there it's cheaper to pay the stupid Telus roaming charge

  • stevedeleeuw Stevie D (@stevedeleeuw) reported

    Hey @TELUS. You guys are terrible at your job. None of stores can actually help me change TV packages. I have to call and wait on hold for hours??? ****. You’re trash. Customer lost

  • Towelie_is_back Towelie (@Towelie_is_back) reported

    @MobileSyrup As if Bell and Telus never do any maintenance 🙄

  • equidemm Michaela 📸✨ (@equidemm) reported

    I’m with Telus, my mum is with Bell, but we’ve both been having such bad issues when making phone calls, whether it’s FaceTime audio or actual calls, since the outage.