Telus Outage Report in West End, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in West End, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (21%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near West End, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond and New Westminster.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Total Blackout | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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Trevor (@uniontrevor1975) reported from New Westminster, British Columbia
@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
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Daniel Fox (@danudey) reported from Mount Pleasant, British Columbia
@MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
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Bradley Smith (@bradley) reported from Kensington-Cedar Cottage, British Columbia
@hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.
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Jeanne (@Meanchef) reported from West End, British Columbia
I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.
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Tee (@Life_is_2_Long) reported from Delta, British Columbia
@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
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Paul McAfee (@MrPaulMcAfee) reported from Vancouver, British Columbia
When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything
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Jeanne (@Meanchef) reported from West End, British Columbia
Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.
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Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia
@TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration
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Tall Paul 'Mr Vancouver' | 6’7 (@TallPaulsLife) reported from Vancouver, British Columbia
@FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS
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Tom Pearce (@tompearc) reported from Vancouver, British Columbia
@TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.
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Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia
@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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Haren (@HarenNt) reported from Vancouver, British Columbia
“Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS
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The Real Thanksgiving was Last Month (@jsney20) reported from Burnaby, British Columbia
Telus is bad. Please follow me for more Canadian Telecom info
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Chris Withers (@Chris_Withers) reported from Norgate, British Columbia
@TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.
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Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia
Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS
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Stephanie Elizabeth (@StephKall) reported from Vancouver, British Columbia
LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
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Samuel Armstrong (@RedSealSam) reported from North Vancouver, British Columbia
@CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.
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Aaron M (@BBMmeEH) reported from Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
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Mike Chadwick (@runnerofthewild) reported from Westmount, British Columbia
@TELUSBusiness hoping you can help, I have two cell phones and internet through Telus business and I've just had my cell bill and been charged $120 in roaming which is ridiculous for sending a couple of texts. Considering taking my business elsewhere
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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JEAN 🐻 (@bearygoodboys) reported
Telus get your **** together please I’m tired of this BS 🙃
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Commissioner Miner (@fanCRTCProfling) reported
In the #CRTC Dead Grandmother file, Telus wants to be able to block anything whenever they want under a new proposed CRTC doctrine of "Self-Help". Do you think CellCo's/Telco's should have the power of "Self-Help" when a regulator exists?
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Gordon McNeilly (@G_McNeilly) reported
@TELUS tried tech support. Got agent with kids screaming and chickens clucking. What a joke this company is!!!!!
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Gary Moen (@garymoen88) reported
Anyone else keep losing signal with the #Canucks game on CBC or @Sportsnet on @TELUS ?
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Darren | Snowchimp Interactive (@Snowchimp_Dev) reported
@TheSpaceshipper When I googled it, it said I had to be a Bell customer to get that channel but I'm with Telus.
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Adi lally (@adifood1234) reported
@micaelakimchi @TELUS Yep Shaw is the best I had shitty service with Telus but with @Shawhelp has really great service my service works great with Shaw never goes down.
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B (@voluptuous_be) reported
So annoyed with @TELUS and their spotty wifi! Had to use hotspot to hand in my paper ... @TELUSsupport why is tech support not 24/7!
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Julie Ali (@JulieYAli) reported
@kootscrutinizer We're having slow Internet speed with @Shawhelp Are you saying Internet speed is worse @TELUS ? Just great.
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2021 STANLEYS CUP CHAMPS (@MediaVantastic) reported
@micaelakimchi @TELUS Shaw gives the option for self installation for internet if you're place has had service there in the past.
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Jeff (@jf661) reported
@BrowntoBure I’m trying buddy. I think stupid Telus internet is down right now gimme a few to figure it out