Telus outages and service status in West End, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around West End, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in West End, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West End, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, New Westminster, North Vancouver, Richmond, and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 7 hours ago |
|
Vancouver
|
Wi-fi | 15 hours ago |
|
New Westminster
|
Phone | 3 days ago |
|
Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
Internet | 5 days ago |
|
Vancouver
|
Total Blackout | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
-
BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaIt’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.
-
BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.
-
b ran out of time (@bh_) reported from Mount Pleasant, British ColumbiaRogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.
-
Raymond (@auraalexandra16) reported from Richmond, British Columbia@TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.
-
Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@TELUSsupport I just got off the phone with one of your techs and he informed he couldn’t help me install my telus email in my new IMac desktop. I keep getting error messages with my telus account but it’s an Apple problem? How am I supposed to get my email then??
-
Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia@reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating
-
BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
-
E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia.@TELUS advises that service has been restored.
-
BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaI’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.
-
Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia@FlossYourTooth Wtf what’s this on Telus?
-
mea70 (@doppelganger70) reported from North Vancouver, British ColumbiaIs #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
-
BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaAnd yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
-
Stefano Buliani (@sapessi) reported from Vancouver, British Columbia@lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there
-
BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaGod speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
-
BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaTelus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.
-
Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.
-
James Young (@jamespatyoung) reported from North Vancouver, British Columbia@dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out
-
mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
-
Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia@telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?
-
Nicholas John Ellan (@njfavengers) reported from Burnaby, British ColumbiaHey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
dead robot (@TedHealey) reported@heythatsdan I’ve tried the eSIM card and it was less than stellar (rough connections, data slow). On Telus now and have $9/day roaming
-
mkb3355 (@mkb33551) reported@TELUSsupport hi again. How do I stop receiving calls from telus regarding upgrading my service? I don't want to be called multiple times a month about this.
-
Bigrockguy (@Bigrockguy888) reportedHey @TELUS our internet is down in Calgary. Does that mean there will be a discount on this month's bill????
-
(🦠🎓👶) -(😷💉💨)=😱💔🤮☠️ (@jhengstler) reported@ryderseashells @pop2cas @JanetBrown980 Dial control via TELUS sure stopped all those calls for me. Had 2 people on the road while calling say they had issues getting thru. They texted & I just called them back
-
Rob Somerville (@RobSomerville1) reported@Stirlingweim . @TELUS makes a lot of money. Part of their business model seems to be offer poor service. Their division, Telus Agriculture, seems to want to be an invisible owner. In the background. No doubt for good reason.
-
WC (@W_82) reported@TELUS @TELUSsupport I came home to watch some TSN, the preview showed up but the screen was black when selected the channel. I unplugged power, plugged back in and now it keeps doing restart saying network cable disconnected. Help!
-
OverPatriarchy 🌈☘️ 🇵🇸 (@OverPatriarchy) reportedAll I want for Christmas this year is for the Telcos to shut down the scam calls..@Bell @TELUS @Rogers #CRTC .. Why answer the phone anymore.. #copycatnumbers #USPhonebanks
-
Kuljit Rakhra (@KujRak) reported@TELUSsupport - absolutely terrible customer service -cancelled appointment because original tech is off for 2 days? How is there only one tech available for an install in Vancouver? Why book an appointment when no one is available? Have received nothing but the runaround @TELUS
-
Michael Bethke (@Bethkem) reported@ssolyom I used the 1-833 number. 68 minutes got my wife and I appointment on the same day within a half-hour of each other. Treat the person nicely. Remember, this isn't Bell, Rogers, or Telus helpline.
-
Mickey Mitchell (@mickey_mitchell) reported@JonWongYYC @TELUS Ours is down too. I’ve restarted and power cycled. Still not working.‘I’m sure they still want 100% of their payment at the end of the month though.