Telus Outage Report in West End, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in West End, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near West End, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Richmond, Burnaby, New Westminster and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Richmond |
Phone | |
| Burnaby |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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David Schreck
(@StrategicThghts) reported
from
North Vancouver, British Columbia
@TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).
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b ran out of time
(@bh_) reported
from
Mount Pleasant, British Columbia
Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.
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Rob Bahd
(@robbahd) reported
from
Delta, British Columbia
@RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.
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Matt Colangelo
(@mattcolangelo) reported
from
Burnaby, British Columbia
@telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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Kristy J.
(@kristygilljames) reported
from
North Vancouver, British Columbia
MST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!
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Mark the Teacher
(@mmgreid) reported
from
Vancouver, British Columbia
@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.
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Lori Foster
(@hornscallywag) reported
from
West End, British Columbia
**** Telus money grubbing ********!!!!
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.
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Stephanie Hahn
(@rxstephanie) reported
from
Vancouver, British Columbia
@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.
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Lori Foster
(@hornscallywag) reported
from
West End, British Columbia
Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!
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Vik Saggu
(@VancitySaggu) reported
from
Burnaby, British Columbia
@FlossYourTooth Wtf what’s this on Telus?
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Stefano Buliani
(@sapessi) reported
from
Vancouver, British Columbia
I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Peter O'Neil
(@poneilinOttawa) reported
Hey, people who know way more than me about mobile data plans since I always had a company phone: I found an apparently gr8 deal with Virgin. I'm often getting 1 or 2 bars -- in the centre of Ottawa! Big mistake? I got that kind of signal with Telus at the cottage.
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Eve Pauzé
(@PauzeEve) reported
@TELUSsupport is there an Telus Mobile outage in Quebec? I haven't been able to send text messages or make calls for the past ~30mins. #TelusMobile #TelusMobileOutage
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Slightly Snappy.....🇨🇦 💙💛 (she/her)
(@snapthennap) reported
@intell59 I'm on Telus too...will have to look at that..Samsung keeps rejecting my order...credit card balances are $0 so not sure what gives and their customer service is closed
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Spellbound
(@Spell_boundd) reported
@ItsSamG @Bell I ended up switching to telus last year because their customer service went to absolute ****. It's sad.
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flo
(@enron_musket) reported
@EndWokeness This, in addition to the fact that most premiers are corrupt and trying to dismantle the system to help their privatization friends like Galen Weston and Telus means that universal healthcare in Canada has officially broken for good.
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vegaskev
(@vegaskev) reported
@Koleffwest @TELUS I can only imagine what it is like for people on the border. If you haven't already, turn off roaming - at least that will help going forward. They should also be sending a text whenever you go onto a foreign network. At least that is what Rogers does.
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Thomas
(@n9xmann) reported
@TELUS man y’all are the worst got a new phone on christmas and y’all still didn’t find a way to make my data work. I call at 8pm just to have a bot answer me and tell me that they are still open until 9 pm and then it hangs up I hate y’all so much this company is ruining my day
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Koleff
(@Koleffwest) reported
@vegaskev @vegaskev I learned a little about how to demand excellent service and satisfaction from you. @telus avoids, obfuscates, delays, lies and frustrates.
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Bess - όλο δύναμη και υγεία
(@BessieBrou) reported
@snapthennap There's a Telus store in downtown Montreal where you can buy a phone and it works on any network.
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Mrs. G. Kravitz
(@castlelady2) reported
@ScholerinED Sad to say I had to give Telus guy a mask AND show him how to put it on (he put on upside down at first..WTF? 😳). This does not surprise me.. they have all been told the pandemic is over! 😡😡😡