Telus outages and service status in New Westminster, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 2 outage signals in the last 24 hours around New Westminster, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jun 9, 6:59 PM EDT.
- Internet (52%)
- Total Blackout (15%)
- Phone (15%)
- E-mail (8%)
- Wi-fi (8%)
- TV (2%)
The latest reports from users having issues in New Westminster come from postal codes V3M .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Burnaby, New Westminster, Richmond, Delta, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver
|
Internet | 5 minutes ago |
|
Vancouver
|
4 hours ago | |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 5 days ago |
|
Surrey
|
Internet | 6 days ago |
|
Vancouver
|
Internet | 6 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Dharni D (@dharnid) reported from Surrey, British Columbia@TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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mama bear 🙈🙉🙊 🏳️🌈 (@trackwanderer) reported from Vancouver, British Columbia@BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)
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kamil is still working on his summer *** (@K_Somaratne) reported from West End, British Columbia@sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower
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****&Span1745 (@cleanrag) reported from Vancouver, British Columbia@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaWhy can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.
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Chris Mitchell (@chrismitcheldlr) reported from Coquitlam, British ColumbiaAs a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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freelance cyberbully (@d_esiree_______) reported from Vancouver, British ColumbiaIn Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
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Jim Gordon (@jimgordontv) reported from Vancouver, British ColumbiaHey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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Miles (@mobius84) reported from Surrey, British Columbia@TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.
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Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British ColumbiaStill having issues with @TELUS wireless
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RitchWorld (@RitchWorld) reported from New Westminster, British ColumbiaHad a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Paul Barraclough (@paul_wb_wtf) reported from Delta, British ColumbiaHey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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HODLouly (@Maria_here) reported from Burnaby, British Columbia@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported@TELUS How about you guys fix that, I prefer a secured connection.
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evolutionary (@acomputerscreen) reportedDISCONNECTED FROM NEAR-BY WIFI? WTF TELUS it's not even connected yet AND WHY ALL THE UK ADVERTISING? Why random billing from APPLE and TELUS $100M to pollination what about Canada this nation **** pollination lower my bill, Phil or whomever ******** you are? What per person pays that bill no way it's comes from your profit but here you are touting great things feels just like Oprah and things are car for all you a gift from not this crew but donation to the show for the advertising role.. she got the credit manufacturer the advertisements how about a credit to your clients you fog with your bullshit? Act like you do nice things but with your clients money not yours. Lower the bills let the government put their.. our money where their mouth is. We need to get them to support Canada not give the money away that provides for the future of our children. Think about it then maybe .. can we start doing right instead of slinding left?
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Waldo (@Waderussell88) reported@TELUS why is your service absolute dog ****, along with your customer service and overall business? Why are we paying premium rates for your **** product? #telus
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CrudeBoi (@CrudeBoi67420) reported@bilal_akh @rory_mg Loll i do not use them due my jobs requiring constant travel out of city limits. Doesn’t matter tho, it’s still a crap service for working out of cities. Telus has crap coverage also, reason why freedom coverage suffers. Yes it may be cheap but quality is quite low. Quality over quantity imo Rogers/Bell/Fido are superior services in Canada.
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Vividata (@Vivianceline5) reported@BenoHr80463 I don't know if its for engagement or what, we all know Telus doesn't work in Nigeria. Even if u have VPN, you will need strong id verfication. Yet people will come and still post about it. Nigerians are there own problem TBVH
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HoggHead (@HoggHead2375) reported@TELUS No. Nobody know nothing. You want to see what I’m talking about You try having a few services. And then You call in for support as a regular customer. And see how well Telus is The whole brand is in shambles. Hard.
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Mat Drouin (@matdrewin) reported@TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.
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NeverTrustPoliticians (@onlyafewcows) reported@VPPSunshine (S)….. real competition would be better. I consider Telus to be closer to mafia than an actual service provider.
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Beth Martel FM Agronomy🏴🇨🇦🌾 (@bmartelag) reported@field2fieldag @Bell_MTSHelps @Bell_MTS Maybe its your sign to to get off your phone 🤷 also Telus sucks there to always has!
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Moses (@dynamozes) reported@Highteaspeaks @Bell Try to get on an employee program with either Telus or Rogers. If you don't mind issues with network coverage sometimes and the likes, then try Koodo or Fido for cheaper plans. But if you want a plan that's 5g and the likes, then I'll suggest the Big 3. Worked for them before