Telus Outage Report in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near New Westminster, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, New Westminster, Langley, Vancouver, North Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Internet	13 hours ago
Surrey	Internet	19 hours ago
New Westminster	Phone	1 day ago
Langley	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  mea70 (@doppelganger70) reported 2 minutes ago from North Vancouver, British Columbia

  Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

• 
  BdblE (@MsYouDoYou) reported 7 minutes ago from Burnaby, British Columbia

  And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

• 
  BdblE (@MsYouDoYou) reported 8 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  b ran out of time (@bh_) reported 9 minutes ago from Mount Pleasant, British Columbia

  Rogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.

• 
  Patrick C. Lalonde (@ProfLalonde) reported 18 minutes ago from New Westminster, British Columbia

  @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

• 
  BdblE (@MsYouDoYou) reported 19 minutes ago from Burnaby, British Columbia

  Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

• 
  E-Comm 9-1-1 (@EComm911_info) reported 21 minutes ago from Vancouver, British Columbia

  .@TELUS advises that service has been restored.

• 
  John Duong Nguyen(“Anu RA”) (@JNcustoms) reported 28 minutes ago from Surrey, British Columbia

  @NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W

• 
  BdblE (@MsYouDoYou) reported 31 minutes ago from Burnaby, British Columbia

  I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

• 
  Rob Foster (@rjfoster1511) reported 32 minutes ago from Vancouver, British Columbia

  @TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

• 
  BdblE (@MsYouDoYou) reported 37 minutes ago from Burnaby, British Columbia

  It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

• 
  Stefano Buliani (@sapessi) reported 37 minutes ago from Vancouver, British Columbia

  @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

• 
  Brandon Crowe *Burner (@BrandonCrowe97) reported 40 minutes ago from Pitt Meadows, British Columbia

  @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

• 
  BdblE (@MsYouDoYou) reported 45 minutes ago from Burnaby, British Columbia

  @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

• 
  John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported 48 minutes ago from Surrey, British Columbia

  @TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.

• 
  Vik Saggu (@VancitySaggu) reported 49 minutes ago from Burnaby, British Columbia

  @FlossYourTooth Wtf what’s this on Telus?

• 
  BdblE (@MsYouDoYou) reported 51 minutes ago from Burnaby, British Columbia

  God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

• 
  Nicholas John Ellan (@njfavengers) reported 53 minutes ago from Burnaby, British Columbia

  Hey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear

• 
  Matt Colangelo (@mattcolangelo) reported 53 minutes ago from Burnaby, British Columbia

  @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

• 
  Patty Friesen (@FriesenPatty) reported 55 minutes ago from Richmond, British Columbia

  @TELUSsupport I just got off the phone with one of your techs and he informed he couldn’t help me install my telus email in my new IMac desktop. I keep getting error messages with my telus account but it’s an Apple problem? How am I supposed to get my email then??

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TruthTeller (@LiesAreNotTruth) reported 3 minutes ago

  @telus Driver currently northbound on Mavis Rd in @citymississauga driving aggressively, speeding, tailgating and cutting off other vehicles without signalling. Vehicle TAG002, ON license plate CRRL 890. What's the emergency? @PeelPolice don't even drive this fast!

• 
  x- Eric George (@5StarEricGeorge) reported 5 minutes ago

  My telus optik crashed and I missed the last 2 mins of what went down. Explain it to me like I’m 5. #oilers #oilersnation #LetsGoOilers

• 
  Name cannot be blank (@northaldren) reported 6 minutes ago

  @ShawInfo there is something seriously wrong with your customer service reps. Everytime I go on to chat it takes 5+min to respond to each line of text. Just to get past the authorization took over 25 min. Maybe @telus can do better.

• 
  Teri McGrath (@Teri4112) reported 6 minutes ago

  @dockevinmcleod @Jennyhalpin59 MofH needs to use tax $ for your clinic NOT Telus or the CMPA or 5 Health Authorities or administrators for useless agencies etc You have the support of many pt seeking competent care - will you support no fault health care compensation & mandatory reporting of medical errors?

• 
  Jenn (@jennsaidthis) reported 11 minutes ago

  Trying to watch the playoffs and the TV keeps jumping like a ****** bootleg online feed. Anyone else having this issue tonight? I have Telus 👀

• 
  Hey, hey, down the street (@Heyheydownthes1) reported 14 minutes ago

  @TELUS Your prescription service is complete ****! Using Canada Post,knowing full well they never actually door deliver is ridiculous. I waited 5 days for the postcard in the mail telling me to go pick my scrips up- while I was suffering a pain flare because they weren’t delivered.

• 
  KatyNewf (@KatyNewf) reported 14 minutes ago

  @TELUS @TELUSsupport told us we have to pay $1000 to cancel our services. There is no option for Telus where we are moving so we can’t transfer. This is highway robbery.

• 
  Victor Camilino 🇧🇷🇨🇦 (@vwmannn) reported 16 minutes ago

  @TELUS @TELUSsupport You guys sent Telus equipment to my house by mistake. I have not requested it and I'm not a client. I called customer support and it said I'd be 1h on the wait. I hang up. Can you send someone to pick it up, please? DM please.

• 
  Bruce Shearer (@roystonbruce) reported 18 minutes ago

  @rodmickleburgh UPCCs, walk-in clinics, various tele-health programs (eg Telus, Maple) come to mind. Then there’s retirements. There’s gotta be a significant issue when a retiring FD can’t find someone to take over a practice that probably has 1500 - 2000 patients.

• 
  Lenny From The Block 🇺🇦 (@Len6609) reported 20 minutes ago

  @Rogers 1h5min on hold to sign up for a NEW SERVICE! Wondering if I should just hand up and call Telus 🤔