Telus outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Richmond, New Westminster, North Vancouver, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Vancouver	Internet	9 hours ago
Surrey	Internet	1 day ago
Vancouver	Wi-fi	2 days ago
Vancouver	Total Blackout	2 days ago
Vancouver	Total Blackout	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  #IndianStatus531 (@BlueCedarAngel) reported 3 minutes ago from Burnaby, British Columbia

  There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

• 
  Lori Foster (@hornscallywag) reported 6 minutes ago from West End, British Columbia

  Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

• 
  BdblE (@MsYouDoYou) reported 7 minutes ago from Burnaby, British Columbia

  Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

• 
  Nicky Bullets (@nbrosef) reported 13 minutes ago from Vancouver, British Columbia

  @BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV never had complaints about their internet and I okay poker online. Just watch the upselling. Bloodsuckers all of them so.

• 
  Dyhia Belhabib (@dyhiapadilla) reported 13 minutes ago from North Vancouver, British Columbia

  When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

• 
  Bernardo G. S. (@Eni_gs) reported 15 minutes ago from Burnaby, British Columbia

  Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

• 
  C.R. Martel, Esq. (@PickledGingerBC) reported 22 minutes ago from Coquitlam, British Columbia

  @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

• 
  Shamim Abbassi (@ShamimAbbassi) reported 24 minutes ago from Vancouver, British Columbia

  @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

• 
  Ameer Z. (@1RovingNomad) reported 25 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  Trevor (@EastvanTrev) reported 30 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  Dave Pasin (@dave_pasin) reported 30 minutes ago from Vancouver, British Columbia

  @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

• 
  BdblE (@MsYouDoYou) reported 31 minutes ago from Burnaby, British Columbia

  @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 34 minutes ago from Vancouver, British Columbia

  Still having issues with @TELUS wireless

• 
  VWbugNuT (@Ryansisson7) reported 41 minutes ago from Pitt Meadows, British Columbia

  @TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

• 
  Jason Michael (@JayGarfs) reported 42 minutes ago from Richmond, British Columbia

  @TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous

• 
  mama bear (@trackwanderer) reported 43 minutes ago from Vancouver, British Columbia

  So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

• 
  Kiefer Abram (@kikithekrakra99) reported 47 minutes ago from Surrey, British Columbia

  @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

• 
  freelance cyberbully (@d_esiree_______) reported 51 minutes ago from Vancouver, British Columbia

  In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

• 
  David Schreck (@StrategicThghts) reported 56 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 58 minutes ago from Vancouver, British Columbia

  Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jennifer from YWG 🇨🇦🇺🇦🍁🏳️‍🌈 (@Jenniferl554563) reported 3 minutes ago

  Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.

• 
  Josh (@6Nonny) reported 7 minutes ago

  @Johal6O4 @zCallouts No Telus has ****** me on multiple occasions, one time a dump truck tried to take a detour down my street and smoked a power line

• 
  Tahir Hameed (@thameed89) reported 10 minutes ago

  @TELUS Worst costumer service, never go for Telus.

• 
  averagecanadian (@avgcanadian842) reported 11 minutes ago

  @DanMazierMP Telus was handed $300 million and they not only can't deliver a solution but are also cutting jobs. All while there's never been as many people to subscribe to their internet and mobile plans.

• 
  Emmanuel Richie (@emmanuel_r90) reported 12 minutes ago

  Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  🖕The Reverend Grumblewump🖕 (@grumblewump) reported 12 minutes ago

  @ProvoGal01 @TELUS Could be local call center..... ya never know. Maybe its redirected to Tim Hortons 🤔

• 
  Westview Legend 🇨🇦 (@flyin_oryan) reported 13 minutes ago from Edmonton, Alberta

  @JackieBee_16 @Sportsnet @TELUS Are you using telus boxes on each TV? Or just the telus app? Initially they told me I just needed the app, and it was horrible. Had to get boxes for all my tvs.

• 
  Not For The Woke Of Heart (@NFTWOH) reported 13 minutes ago

  @Landonforward14 @TELUS What the actual ****?!

• 
  Jennifer from YWG 🇨🇦🇺🇦🍁🏳️‍🌈 (@Jenniferl554563) reported 16 minutes ago

  @sarobertsonca @ShelbyHappy Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.

• 
  Ai AM CAVEMAN (@CanadaScamada) reported 16 minutes ago

  @Bell_MTSHelps The Northern lights Satellite Fight Rogers played it like a chess grandmaster while Bell, MTS, and Telus fumbled around like they were playing checkers with winter mittens on. In a country as vast and rugged as Canada, where huge swaths of land have zero cell coverage, satellite-to-mobile tech is the future for keeping people connected in the bush, on the water, or up north. Rogers saw the obvious winner and jumped in early with Starlink— Elon Musk’s low-Earth orbit beast with thousands of satellites already zipping overhead. They launched Rogers Satellite in 2025, starting with reliable texting, text-to-911, and emergency alerts on regular smartphones, then rapidly added support for popular apps like WhatsApp, Google Maps, AllTrails, and Messenger. By early 2026, they expanded it coast-to-coast (covering millions more square kilometres), tossed in free trials in places like Atlantic Canada, and just days ago rolled out seamless roaming into the US via T-Mobile’s Starlink-powered setup. No special hardware, no waiting years—real connectivity, right now, with proven performance and clear momentum toward full voice/data. Smart, decisive, and customer-first. Rogers basically turned every phone into a satellite phone where towers fear to tread. Meanwhile, Bell (and its MTS arm) and Telus decided to bet big on AST SpaceMobile, a scrappy Texas startup still scrambling to get its own satellite constellation properly off the ground lol. Bell hyped a “first” demo voice call back in 2025 and promised a 2026 launch, while Telus signed on in March 2026 with some equity investment and ground infrastructure talk. Their pitch? Future broadband, voice, and data… eventually. Late 2026 at the earliest for any real rollout, with a lot of “we’re building it” vibes and fewer actual customers using it today. The contrast is brutal and hilarious. Rogers is out here actually delivering satellite connectivity today—texts, apps, cross-border roaming—while Bell, MTS, and Telus are still waving around press releases about satellites that mostly exist as PowerPoint slides and optimistic timelines. Canadians stuck in dead zones don’t want “coming soon” promises; they want a signal when their truck breaks down in the middle of nowhere. Rogers chose the proven, massive, rapidly scaling Starlink network that’s already lighting up phones across the planet. Bell and Telus? They went with the long-shot alternative that’s playing catch-up. In the race to blanket Canada with space-based mobile service, one carrier sprinted ahead with the rocket ship… and the others are still warming up the backup prop plane. Right now, the industry is laughing: “Bell and Telus picked what?” While Rogers customers are sending “I’m alive” texts from the tundra, their rivals are busy explaining why their fancy future service isn’t quite ready yet. Classic Big Telecom brain fart—overthinking it, missing the obvious winner, and handing Rogers a massive marketing and coverage edge on a silver platter. Oof. That’s gotta sting. - Grok & Ai