Telus

Telus Outage Report in New Westminster, British Columbia

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The latest reports from users having issues in New Westminster come from postal codes V3M.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Westminster, British Columbia 12/08/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, British Columbia

The most recent Telus outage reports came from the following cities: North Vancouver, Vancouver, Surrey, Delta, Coquitlam, Burnaby, Richmond, Port Coquitlam, Langley, New Westminster, Coquitlam and Pitt Meadows.

Loading map, please wait...
City Problem Type Report Time
CanadaNorth Vancouver TV
CanadaVancouver Internet
CanadaSurrey Internet
CanadaSurrey Wi-fi
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

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Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Vancouver, British Columbia

    Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Vancouver, British Columbia

    I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.

  • ckmng8 Camy Ng (@ckmng8) reported from Vancouver, British Columbia

    Breaking down language barriers! I want to subtitle everything! @DustinJez @FCLEdu #transform2030 #microsofteducation #microsofteduca #telus #microsoftvan #wemovement #vancouver #BCEd #learning #SD43 #professionaldevelopment #****

  • hawes Stefan Hawes (@hawes) reported from Vancouver, British Columbia

    Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS

  • KimABowie Kimberley Bowie (@KimABowie) reported from Vancouver, British Columbia

    @Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.

  • sixo_four SIXO FOUR (@sixo_four) reported from North Vancouver, British Columbia

    @TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.

  • spawnsteryvr Steven 🇨🇦 (@spawnsteryvr) reported from Vancouver, British Columbia

    @TELUSsupport This is very odd. Some email is coming through but I know not all. Sent a test message from Gmail to TELUS, which was slow in receiving but I did get. Also just received one from something I subscribe to but still a minimum of 2 emails outstanding.

  • fjgomezl Francisco Gomez (@fjgomezl) reported from Vancouver, British Columbia

    TELUSsupport @TELUS Pik tv not working at the worst possible time @oscars2019

  • jimmybee604 James (@jimmybee604) reported from Vancouver, British Columbia

    @TELUS wrote me a letter than opened with a self praise paragraph about how they won awards and how great they are. In the second paragraph they told me my bill is going up $10/month. What type of BS customer outreach is this. #crappytelecom #big3monopoly

  • KalpnaSolanki1 Kalpna (@KalpnaSolanki1) reported from Burnaby, British Columbia

    Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL

  • MarkBreslaw Mark Breslaw (@MarkBreslaw) reported from Vancouver, British Columbia

    @TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago

  • MsAlexi Alexi (@MsAlexi) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2

  • iheliconnet HeliConnect (@iheliconnet) reported from Delta, British Columbia

    @TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!

  • rightoutthere Tac one (@rightoutthere) reported from Coquitlam, British Columbia

    With all the neg. crap I read against Telus, I'd like to say, ever since we switched from Shaw to Telus our lives have become communication stress free. I run a complete wireless smart home, our service has been great, customer service has been outstanding + much lower bill..👍

  • vingienzo57 Vince Venditti (@vingienzo57) reported from Coquitlam, British Columbia

    Having trouble with #telus tv, again! Seriously thinking of going back to #shaw, and once I go back I’m never coming back to #telus 🤨

  • lorrain18185158 LARAINE (@lorrain18185158) reported from Richmond, British Columbia

    @JillKrop Hi Jill, I’m looking at switching from Telus to Freedom have you heard any negative comments about dropped calls or bad reception outside of your “home” area thank you

  • aarongurney Aaron Gurney (@aarongurney) reported from Vancouver, British Columbia

    @TELUS I am having a frustrating time trying to call you guys to purchase Internet service from you. My call has been dropped 3 times and the call-back feature is no longer available. Please make it right.

  • GrainneMcElroy Grainne McElroy (@GrainneMcElroy) reported from Richmond, British Columbia

    Support: Manage the Help @TELUS #BCNET201

  • James_Cobalt James Cobalt (@James_Cobalt) reported from Surrey, British Columbia

    @TheSamanthaMack @TELUS @JoshRimer @evilyn_13 @MistressTdotnet @AnnaLeeVRX When I had similar issues with Rogers, on a wired LAN they sent a tech to test signal and such. He replaced a splitter (for the visual cable), plugged me into it, and the issue was resolved.

  • MsAlexi Alexi (@MsAlexi) reported from Vancouver, British Columbia

    @TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • littlemissmagi it’s magi. (@littlemissmagi) reported

    @ride_rd @kelownagurl Telus “says” they have service.. but I’m at KGH and have not been able to make a call since 2pm. #telus #bcpoli

  • DeanBirks Dean Birks.com (@DeanBirks) reported

    @TELUSsupport Your service today is the shits! Whats goin on Telus?? Many clients can't talk or some even text today.

  • KevinSMcArthur Kevin McArthur (@KevinSMcArthur) reported

    Power is back after hours of service outage from both BCHydro and Telus.

  • KevinSMcArthur Kevin McArthur (@KevinSMcArthur) reported

    Unfortunately @telus / @TELUSsupport continues to have a full data outage in Sooke. Good news is shaw is back online and so is the power...

  • TheSheriffCNFT The Sheriff - CNFTs (@TheSheriffCNFT) reported

    @Jim46917298 @877PSBYTE6 Telus here, I'm not down haha. But the river 100m from my house my flood soon 🤷

  • MichealJRTaylor Michéal Taylor (@MichealJRTaylor) reported

    Does anyone else experience issues with thier devices, reconnecting to @TELUS internet following a power outage? Every time, I'm forced to reassign a new SSID and password and completely reset everything. I don't get it, but it's frustrating to say the least @TELUSsupport

  • Unkn0wnCAD Unknown Albertan (@Unkn0wnCAD) reported

    @Freedom84956865 @TELUSsupport @Bell I believe bell is on telus lines, so if bell is down telus would be down and vice versa

  • trustednerd Jessica Simpson❤️ (@trustednerd) reported

    @TELUSsupport Oh I’m not on TELUS mobility anymore… but the routes served by Telus are down and I get errors saying “no route found”

  • dixongenuous Dix 🍁 (@dixongenuous) reported

    @akurjata I'm with Virgin (Bell network, I believe.) I've got no cellular, but Telus home wifi seems to be holding up.

  • aceblazer25 Ace Blazer (@aceblazer25) reported

    @TELUS put in a request for a bucket truck, but with the storm issues, earliest availability is tomorrow, but they're not responsible for cutting the tree, just making sure the wire is clear. Apparently the property managers are responsible for cutting the tree 🌲