Telus Outage Report in New Westminster, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in New Westminster come from postal codes V3L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (22%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: Coquitlam, Vancouver, Surrey, North Vancouver, Pitt Meadows, Burnaby, Langley, Richmond, New Westminster and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Coquitlam |
Internet | |
| Vancouver |
Internet | |
| Surrey |
||
| Vancouver |
TV | |
| Surrey |
||
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
-
Caster Sandra
(@caster_sandra) reported
from
Surrey, British Columbia
@JustinTrudeau @TELUS ok got signal
-
Scott Stevens
(@scuttlebuttdad) reported
from
Delta, British Columbia
@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
-
F3L!C!A S!LVA
(@FreakyFelicia) reported
from
New Westminster, British Columbia
After months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library
-
Jeanne
(@Meanchef) reported
from
West End, British Columbia
Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.
-
Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
@timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.
-
Steven Schelling
(@StevenINK) reported
from
Vancouver, British Columbia
@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
-
Shahraz Kassam
(@Shamindiamonds) reported
from
Burnaby, British Columbia
25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.
-
Luis Giraldo
(@luisgiraldo) reported
from
Vancouver, British Columbia
I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.
-
Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus
-
Jeanne
(@Meanchef) reported
from
West End, British Columbia
I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.
-
Stuart Dickson
(@stuball6251) reported
from
New Westminster, British Columbia
@MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.
-
Darren Watts
(@DarrenWatts82) reported
from
Surrey, British Columbia
@TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.
-
Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Wtf is up with my internet @TELUS
-
ChristopheRichardson
(@RichardsonYVR) reported
from
Vancouver, British Columbia
Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...
-
Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS
-
Chris Withers
(@Chris_Withers) reported
from
Norgate, British Columbia
@TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.
-
Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍
-
Kelsey Webb
(@KelseyWebbratz) reported
from
Burnaby, British Columbia
Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.
-
Tee
(@Life_is_2_Long) reported
from
Delta, British Columbia
@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
-
The Real Thanksgiving was Last Month
(@jsney20) reported
from
Burnaby, British Columbia
Telus is bad. Please follow me for more Canadian Telecom info
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Patricia Greber 🇨🇦
(@treesrch) reported
@TELUS 3. Today my husband after chatting with service online he was told they were unable to help him. After waiting for the call-back, the person on the other end of the line, just kept saying he couldn’t hear him and hung up. After being life customers, this is unacceptable
-
Andrew Cooke
(@AndrewCooke10) reported
@TELUSsupport Trying to set up my telus home security profile, but can't complete the registration. Doesn't recognize my phone number or postal code. Help!!
-
prettyinpink
(@VerstraetB) reported
@DrAmirPakdel @JustinTrudeau I too want access to the fed app. The telus invasive piece of garbage will never be on my phone.
-
Jenn Beare
(@jennbRDH) reported
@TELUSsupport Be nice if PIK TV actually worked. brand new Apple tv Telus fibre optic install 3 days ago, and PIK is a total dud no matter what I do to trouble shoot.
-
Jo wa
(@punjaban_ca) reported
@TELUSsupport I had reported an issue with telus security system. We had a robbery at our place and no alerts were issued by telus security system. Tech came and said they will change some devices as old ones r not supported. Part 1
-
Prabhjot
(@ThePlZZAGuy) reported
@seensjet Ive never felt a tweet so much. My streaming service is now faster than telus cable.
-
Phyre
(@BlindedVisions) reported
Pandemic making things difficult. My uncle & his @Telus problem (never going to be happy about that but at least I can call him now) My @FrigidaireCA oven bought end of June is faulty but can't get a hold of anyone to fix it & my @NintendoCanada Switch came with a bad AC adapter.
-
Rubene De Sousa
(@RubeneDS) reported
Well looks like @TELUS doesn’t care about retaining customers when @Rogers offers a better deal. Won’t match or help make up the difference. Surprising since I was there from the beginning. Time to move on.
-
CShell 🇨🇦🇺🇸
(@Shelley10646639) reported
@TheNorthSignal @RyanGrieveAB @lambert_pp Very solid. We intended to take our business away from Telus if they had proceeded with CCP spyware. Damn sure millions others would too.
-
BIDEN is #46
(@PelosiAndSchiff) reported
@ShawInfo My 93 yo Mom & I are at home isolating; with poor reception we switched to Telus on Sept 22, my account with Shaw was up to date! I can’t get the equipment back, spoke to Shaw many, many times over 8 weeks, and today I received a COLLECTION NOTICE! Worst customer service ever!!!