Telus outages and service status in New Westminster, British Columbia

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Full Outage Map

Telus generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received Apr 16, 11:40 AM EDT.

Internet (49%)
Wi-fi (18%)
Phone (16%)
TV (9%)
Total Blackout (5%)
E-mail (3%)

The latest reports from users having issues in New Westminster come from postal codes V3L .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 17, 3:40 AM EDT	0	0
Apr 17, 4:00 AM EDT	0	0
Apr 17, 4:20 AM EDT	0	0
Apr 17, 4:40 AM EDT	0	0
Apr 17, 5:00 AM EDT	0	0
Apr 17, 5:20 AM EDT	0	0
Apr 17, 5:40 AM EDT	0	0
Apr 17, 6:00 AM EDT	0	0
Apr 17, 6:20 AM EDT	0	0
Apr 17, 6:40 AM EDT	0	0
Apr 17, 7:00 AM EDT	0	0
Apr 17, 7:20 AM EDT	0	0
Apr 17, 7:40 AM EDT	0	0
Apr 17, 8:00 AM EDT	0	0
Apr 17, 8:20 AM EDT	0	0
Apr 17, 8:40 AM EDT	0	0
Apr 17, 9:00 AM EDT	0	0
Apr 17, 9:20 AM EDT	0	0
Apr 17, 9:40 AM EDT	0	0
Apr 17, 10:00 AM EDT	0	0
Apr 17, 10:20 AM EDT	0	0
Apr 17, 10:40 AM EDT	0	0
Apr 17, 11:00 AM EDT	0	0
Apr 17, 11:20 AM EDT	0	0
Apr 17, 11:40 AM EDT	0	0
Apr 17, 12:00 PM EDT	0	0
Apr 17, 12:20 PM EDT	0	0
Apr 17, 12:40 PM EDT	0	0
Apr 17, 1:00 PM EDT	0	0
Apr 17, 1:20 PM EDT	0	0
Apr 17, 1:40 PM EDT	0	0
Apr 17, 2:00 PM EDT	0	0
Apr 17, 2:20 PM EDT	0	0
Apr 17, 2:40 PM EDT	0	0
Apr 17, 3:00 PM EDT	0	0
Apr 17, 3:20 PM EDT	0	0
Apr 17, 3:40 PM EDT	0	0
Apr 17, 4:00 PM EDT	0	0
Apr 17, 4:20 PM EDT	0	0
Apr 17, 4:40 PM EDT	0	0
Apr 17, 5:00 PM EDT	0	0
Apr 17, 5:20 PM EDT	0	0
Apr 17, 5:40 PM EDT	0	0
Apr 17, 6:00 PM EDT	0	0
Apr 17, 6:20 PM EDT	0	0
Apr 17, 6:40 PM EDT	0	0
Apr 17, 7:00 PM EDT	0	0
Apr 17, 7:20 PM EDT	0	0
Apr 17, 7:40 PM EDT	0	0
Apr 17, 8:00 PM EDT	0	0
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0
Apr 17, 9:00 PM EDT	0	0
Apr 17, 9:20 PM EDT	0	0
Apr 17, 9:40 PM EDT	0	0
Apr 17, 10:00 PM EDT	0	0
Apr 17, 10:20 PM EDT	0	0
Apr 17, 10:40 PM EDT	0	0
Apr 17, 11:00 PM EDT	0	0
Apr 17, 11:20 PM EDT	0	0
Apr 17, 11:40 PM EDT	0	0
Apr 18, 12:00 AM EDT	0	0
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0
Apr 18, 2:00 AM EDT	0	0
Apr 18, 2:20 AM EDT	0	0
Apr 18, 2:40 AM EDT	0	0
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Richmond, Surrey, New Westminster, North Vancouver, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Vancouver	Internet	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Wi-fi	3 days ago
Richmond	Phone	4 days ago
Vancouver	Wi-fi	4 days ago
Vancouver	Internet	4 days ago

Nearby cities with recent reports

Vancouver

8 recent signals

2 days ago

Richmond

1 recent signals

4 days ago

Surrey

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

miranda hudson (@_hudsonny) reported 6 minutes ago from Vancouver, British Columbia
Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.
Brad Atchison (@Brad604) reported 7 minutes ago from New Westminster, British Columbia
Anyone else having Koodo/Telus issues right now?
Dharni D (@dharnid) reported 8 minutes ago from Surrey, British Columbia
@TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)
Jana Angela Neria (@jamneria) reported 9 minutes ago from Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
Dave Pasin (@dave_pasin) reported 11 minutes ago from Vancouver, British Columbia
@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
Ameer Z. (@1RovingNomad) reported 12 minutes ago from North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
Gustavo Lin | 林偉綸 (@Gusslin) reported 18 minutes ago from Vancouver, British Columbia
Still having issues with @TELUS wireless
Karla كارلا جبيلي (she/her) (@asianhabibti) reported 20 minutes ago from Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
Stefano Buliani (@sapessi) reported 21 minutes ago from Vancouver, British Columbia
I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!
Nicky Bullets (@nbrosef) reported 30 minutes ago from Vancouver, British Columbia
@BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV 📺 be never had complaints about your internet just watch the upselling. Bloodsuckers all of them so.
Bernardo G. S. (@Eni_gs) reported 32 minutes ago from Burnaby, British Columbia
Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
Anshu Arora (@yourbcagent) reported 37 minutes ago from Surrey, British Columbia
@TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService
Emmanuel Naidoo (@naidoo_emmanuel) reported 37 minutes ago from Burnaby, British Columbia
@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
Vancouver Owls™️ (@Vancouverowls) reported 40 minutes ago from Vancouver, British Columbia
@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven
Kerri Coombs (@kerricoombs) reported 42 minutes ago from Vancouver, British Columbia
@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
Shamim Abbassi (@ShamimAbbassi) reported 50 minutes ago from Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
mama bear (@trackwanderer) reported 51 minutes ago from Vancouver, British Columbia
So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
Jim Gordon (@jimgordontv) reported 54 minutes ago from Vancouver, British Columbia
Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
gabrielle (@realgabeangel) reported 57 minutes ago from Richmond, British Columbia
@FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of
Juancho (@jchoisea) reported 59 minutes ago from Coquitlam, British Columbia
Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Canadian Oil 🇮🇱 (@oilcanadian4) reported 3 minutes ago
@telus TELUS, you can keep your hold music, I’ve got better things to waste my life on. I want to cancel my internet and my phone...
Steve Pollard (@Steve_Pollard) reported 5 minutes ago
@TELUS I’ve sorted it now cost me time and gas money to pick it up and another hour on the phone! That’s money down the drain
Sharon Audley (@whistlersharon) reported 9 minutes ago
@TELUS Another call to my number registered to the Do Not Call registry. It only took a minute to file a complaint online. We all need to do this because they don't seem to understand the law.
Big Zenon (@BigZen25) reported 12 minutes ago
@Techk_e4ma Can u help me about in Telus
Kyle Maw (@kylemaw) reported 12 minutes ago
I can't report you to @ccts_cprst because they don't accept telemarketing reports. And I can't escalate my complaint within @TELUS because your website form just sends me back to a 24/7 chatbot or calling... no need to call - I can talk to people - you simply don't listen
D A M A N I.base.eth🤎🦅 (@0xdamani) reported 16 minutes ago
@idris_pop406 @AdegbemboB Are you currently working telus! Could help you with th4 assessments and even work out telus that's even more stable than outlier
Gavin Bamber (@GavinBamber) reported 18 minutes ago
@steeletalk Their phone service is out. Must be Telus.
Nima Zabihpour (@nimazabihpour21) reported 21 minutes ago
@Bell it’s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.
Robert Duval 🇨🇦 (@Cessnadriver50) reported 23 minutes ago
I am back in Rogers communications. $RCI The weakness in Telus has hammered RCI in sympathy. At $45 and with the ownership of their sports assets, by my read RCI is now a 4:1 risk / reward, $5-7 down vs fair target of $70-75. 4:1 R/R is a benchmark for me for investment.
PEER COMMUNITY HUB, Our Empowerment Zone! 🇨🇦✌️ (@p_communityhub) reported 23 minutes ago
First Quantum Minerals (FM) sees volatile trading pending further copper price discoveries. News: Telus (T) announces new AI-driven customer service initiative to lower operational costs. #News