Telus Outage Report in New Westminster, British Columbia
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The latest reports from users having issues in New Westminster come from postal codes V3L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Richmond, New Westminster, Surrey, Coquitlam, North Vancouver, Burnaby, Langley, Port Moody and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Richmond |
TV | |
| Vancouver |
Phone | |
| New Westminster |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Francisco Gomez
(@fjgomezl) reported
from
Vancouver, British Columbia
TELUSsupport @TELUS Pik tv not working at the worst possible time @oscars2019
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LARAINE
(@lorrain18185158) reported
from
Richmond, British Columbia
@JillKrop Hi Jill, I’m looking at switching from Telus to Freedom have you heard any negative comments about dropped calls or bad reception outside of your “home” area thank you
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Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
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Vince Venditti
(@vingienzo57) reported
from
Coquitlam, British Columbia
Having trouble with #telus tv, again! Seriously thinking of going back to #shaw, and once I go back I’m never coming back to #telus 🤨
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Grainne McElroy
(@GrainneMcElroy) reported
from
Richmond, British Columbia
Support: Manage the Help @TELUS #BCNET201
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2
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Stefan Hawes
(@hawes) reported
from
Vancouver, British Columbia
Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS
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James
(@jimmybee604) reported
from
Vancouver, British Columbia
@TELUS wrote me a letter than opened with a self praise paragraph about how they won awards and how great they are. In the second paragraph they told me my bill is going up $10/month. What type of BS customer outreach is this. #crappytelecom #big3monopoly
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Camy Ng
(@ckmng8) reported
from
Vancouver, British Columbia
Breaking down language barriers! I want to subtitle everything! @DustinJez @FCLEdu #transform2030 #microsofteducation #microsofteduca #telus #microsoftvan #wemovement #vancouver #BCEd #learning #SD43 #professionaldevelopment #****
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.
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Tac one
(@rightoutthere) reported
from
Coquitlam, British Columbia
With all the neg. crap I read against Telus, I'd like to say, ever since we switched from Shaw to Telus our lives have become communication stress free. I run a complete wireless smart home, our service has been great, customer service has been outstanding + much lower bill..👍
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James Cobalt
(@James_Cobalt) reported
from
Surrey, British Columbia
@TheSamanthaMack @TELUS @JoshRimer @evilyn_13 @MistressTdotnet @AnnaLeeVRX When I had similar issues with Rogers, on a wired LAN they sent a tech to test signal and such. He replaced a splitter (for the visual cable), plugged me into it, and the issue was resolved.
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.
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Steven 🇨🇦
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport This is very odd. Some email is coming through but I know not all. Sent a test message from Gmail to TELUS, which was slow in receiving but I did get. Also just received one from something I subscribe to but still a minimum of 2 emails outstanding.
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HeliConnect
(@iheliconnet) reported
from
Delta, British Columbia
@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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Aaron Gurney
(@aarongurney) reported
from
Vancouver, British Columbia
@TELUS I am having a frustrating time trying to call you guys to purchase Internet service from you. My call has been dropped 3 times and the call-back feature is no longer available. Please make it right.
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Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
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SIXO FOUR
(@sixo_four) reported
from
North Vancouver, British Columbia
@TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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worldof_home 🌸
(@HomeWorldof) reported
@Eliza021502 @sunlorrie @TELUSsupport We have Telus cellphones and Cogeco internet, no issues.
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Edward Kiledjian
(@ekiledjian) reported
@iamkennethchan This is the second significant Rogers outage in 14 months. TELUS hasn’t experienced a similar outage in over a decade.
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[zF]Anthony DiNozzo
(@zFDiNozzo) reported
@brittlestar My experience with Telus is that the company is incompetent. My experience with Rogers is that they don't care about their customer and are garbage. As a current Shaw customer I will be left with 2 options for my internet. Stay with the garbage or switch to the incompetent.
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Woman In The Mirror
(@WomanInTheMirr4) reported
@ConsumerSOS Telus would like to sincerely thank Rogers for helping us market our "antiquated" landline service. We will no longer have to offer said service for free in order to keep our existing customers from cancelling. Merci Rogers.
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Coby's Corner
(@CobyValentine) reported
@KyleWira thats 100% a lie. Im only one in my family of 5 that has service on phone - besides my brothers wife who is with telus. I still dont have tv or internet
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donny lisk
(@donnylisk) reported
@ShayeGanam Telus I’m with telus got 2 months left till I ditch your crappy service. Your plans sucks your cell service is not good at all I always lose calls! I can keep going. Remember Ed- tell they were so much better then you!!!
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🇨🇦Canadian Eh!🇨🇦
(@livewire3791) reported
@esteetabernac Nope the Bell/Telus/Rogers monopoly will carry on. I wonder how many people couldn’t call 911 yesterday for an emergency?
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Loren Spisak
(@SpisakLoren) reported
@jesserubinoff I never lost my internet because I go thew telus
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Fidelis Lobo
(@FidelisLobo) reported
@accfanto Switched my land line to VOIP lately. Regretted the decision yesterday. But one family member has a Telus connection and the Car apparently uses Telus service. Which I used for quick browsing to see what is going on.
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Curt Bennett
(@CurtTalksTV) reported
@macgyver_p I can't remember having trouble with any Telus brands. I can't remember hearing of any problems from friends either. I'm sure they're not perfect, but they've been great for everyone I know who's been a customer.