Telus Outage Report in New Westminster, British Columbia
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The latest reports from users having issues in New Westminster come from postal codes V3L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: North Vancouver, Vancouver, Surrey, Pitt Meadows, Burnaby, Langley, Richmond, New Westminster, Coquitlam and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
Internet | |
| Vancouver |
Phone | |
| Surrey |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
||
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Oladada
(@whourDaDa) reported
from
Burnaby, British Columbia
One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.
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Audrey Lobato
(@AudreyLobato) reported
from
Surrey, British Columbia
@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.
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📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸
(@IanAMartin) reported
from
Mount Pleasant, British Columbia
@Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.
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Candi Marie
(@CandiVanCity24) reported
from
Surrey, British Columbia
@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!
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Soren Jensen
(@smjnews) reported
from
Anmore, British Columbia
@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?
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AHF AllHardwoodfloor
(@moersch) reported
from
Vancouver, British Columbia
@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security
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Audrey Lobato
(@AudreyLobato) reported
from
Surrey, British Columbia
@TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.
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Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
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Jo Dworschak
(@StoryStory_Jo) reported
from
Vancouver, British Columbia
@Mutineer8961 @TELUS Definitely Telus! Not bad diy
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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David Schreck
(@StrategicThghts) reported
@BobKingcma @TELUS @Telus never told me, I had to wonder why voicemail wasn’t working and research it. Imagine they’d have harder time flogging their fibre network if they revealed hidden service cuts or price hikes.
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Meredith Sargent
(@MerieSarge) reported
@TELUS @TELUSsupport is it true that you are denying replacement phones under your “insurance coverage” for phones lost in the Lytton fire? On basis the customer is unable to return the damaged phone? REALLY? “Telus celebrates Pride month”. Are you proud of yourselves now?
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I found the GOPs tiny little girl *****.
(@DawnBritton13) reported
@StuporManIsHere @missykender Also I got weird hang up calls one day Called the number back Guy who answered said he worked for Telus as a line worker No he hadn’t called me THAT SAME DAY FROM THAT SAME NUMBER FAKE CRS CALLS I knew immediately these calls were a scam They don’t want you to hang up and check.
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Muneer Bey
(@muneer_bey) reported
@TELUS I have been lied from very first day joining Telus. Each new agent I speak with tell me that previous agent lied to you and did not know what they were doing. An agent suppose to be at my house between 11-1pm today it is almost 2pm where is he. HELP
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Adam Cox
(@adamundefined) reported
If you want to help a friend of mine who lost everything in the fires in Lytton, BC would you mind RT’ing my last tweet. It seems Telus is denying insurance coverage because she doesn’t have a damaged phone to return.
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Kaity
(@KaityMahrii) reported
@TELUS hey Telus why is my cell service randomly REALLY BAD this past week? I've never had issues with service from my home and now I have 1 or no bars!
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Jude Groves
(@scuba_jude) reported
@parksie246 @TELUS @TELUSsupport When you stop paying your bill, but then it’s just to turn off the shoddy service.
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Bob King
(@BobKingcma) reported
@StrategicThghts @TELUS What you didn’t say is how long it took to find out. For a communications company, Telus is really bad at communicating. Call them a communications equipment provider.
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grizzyof3
(@grizzyof3) reported
@edmontonjournal @TELUS I keep seeing this damn story all over my feed as if it is taunting me. I don’t live in the middle of nowhere and can barely get 25mbps on a good day. Bad day I get nothing. I live 1.5km from a city of 68k. Better off if I lived in the middle of nowhere
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Meredith Sargent
(@MerieSarge) reported
@TELUSsupport “welcome to our support channel. Burning questions?” YES why are Telus mobility customers being denied replacements if their phone GOT BURNT? Do better Telus