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Telus outages and service status in New Westminster, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 16, 12:56 AM EDT.
  • 35% Internet (35%)
  • 25% TV (25%)
  • 20% Total Blackout (20%)
  • 15% Phone (15%)
  • 5% Wi-fi (5%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Anmore, Surrey, North Vancouver, Burnaby, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 2 days ago
Vancouver Total Blackout 2 days ago
Anmore Phone 6 days ago
Vancouver Phone 13 days ago
Surrey Internet 15 days ago
Surrey Internet 16 days ago

Nearby cities with recent reports

Vancouver

2 recent signals

2 days ago
Anmore

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • olumuyiwaayo
    Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British Columbia

    Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

  • Ryansisson7
    VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia

    @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

  • jenxrobbins
    Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia

    @TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available

  • d_esiree_______
    freelance cyberbully (@d_esiree_______) reported from Vancouver, British Columbia

    In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

  • camcavers
    Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

  • lucasmastelaro
    Lucas Mastelaro (@lucasmastelaro) reported from Vancouver, British Columbia

    Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

  • QuinnMellCobb
    Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • Gusslin
    Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • cleanrag
    ****&Span1745 (@cleanrag) reported from Vancouver, British Columbia

    @TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

  • kerricoombs
    Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia

    @pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.

  • StrategicThghts
    David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • dianesbaker1
    Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia

    @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

  • Eni_gs
    Bernardo G. S. (@Eni_gs) reported from Burnaby, British Columbia

    Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

  • PaulDoroshenko
    Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous

  • pyeinburnaby
    Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BradleyREBroker
    Sean Bradley (@BradleyREBroker) reported

    @BDEPardell @NuggetCapital I read that Telus has a big real estate portfolio with value . Perhaps spun out as a reit or sold ? Telus sucks as is .

  • The_Dumbening
    F-Word Scissorhands (@The_Dumbening) reported

    @RyanNPike **** @Rogers. Cancel your Sportsnet subscription. Switch your cable and internet to telus. They buy out MLSE and then start stripping the rest of Canada? Hope you like "All leafs, all the time!".

  • SkeeterIRL
    p (@SkeeterIRL) reported

    Mad how every cork gay is friends with every other cork gay and if you didn't work at Apple or Eli Lilly or Telus you're never going to be friends with any of them.

  • Henryys_33
    Henry (@Henryys_33) reported

    Already been with telus for a while now. Because **** @Rogers

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    I don't know if it's $AMZN. I don't know if it's $NVDA. I don't know if it's Telus. But my bet? High odds it drops as soon as TOMORROW. Here's what I DO know, on the record: $AMPG's management already told us Q2 is coming in "definitely much higher" than Q1. And here's why tomorrow, or any morning this week, wouldn't surprise me one bit. The company has promised news sitting in the chamber (new carrier deals signaled, straight to POs). They just killed their ATM and authorized a buyback, which you only do with everything buttoned up. After doing numbers. Why would you kill an ATM and authorize a buyback if you don't know the money you'll need? To be crystal clear: that's my bet, not information. Nobody outside the company knows the date, I'm not suggesting they'd manufacture news to support a price, and deals land when they land. But if the incentives and the calendar were ever going to line up, it's this week. Now, read this thread. This is the kind of detective work FinX needs more of. The chain he builds: Amazon's logo quietly appeared on $AMPG's customer wall in June. No press release ever explained it. AMPG launched a satellite LNB line in late 2024, covering the Ka band, the hard one. Amazon Leo runs on Ka. Leo has to scale from a few hundred satellites toward 3,236 by 2029, and a constellation is useless without ground gateways. Ka gateways need exactly the low-noise front end AMPG now builds. Amazon NDAs its suppliers hard, so silence proves nothing either way. Is that confirmation? No. And credit to Johan for labeling it as speculation. That's how it should be done. But here's why I'm not stressed about WHICH name it is. Look at the counterparties stacking up around this sub-$200M company: ➟ Amazon: on the official customer wall, product fit for Leo. ➟ NVIDIA: world-first open-source AI-RAN demo on its platform. ➟ The Tier-1 carrier (deduced to be Telus): deploying today, 2 of 5 radios per sector. ➟ A Fortune 1000: five-year LNB supply agreement. ➟ A Fortune 500: a $2M record order. I don't need to know which one moves the needle next. Management already told me the needle moves. Q2 guided much higher. Deals expected this quarter or next. Dilution off the table. The market wants a name. I'm fine with the number. Not financial advice. I'm long $AMPG. DYOR. 📡

  • FullScopeWelds
    Del (@FullScopeWelds) reported

    @BCLionsDen @DarshanVancity @Rogers I've been with Telus forever. On jobsites out of town people recommend Rogers. Too many dead spots. Also cable and internet was horrible with Telus. Connection wasn't strong enough to watch TV with glitching out. Telus support is no help, they'll try to cover the problem.

  • advisors_abcz
    FreedoMan (@advisors_abcz) reported

    @FinnStockinger Interestingly, Telus is one of the first telecoms to establish a quantum network.

  • cdnsorryeh
    Sorry Eh 🇨🇦 🐜 (@cdnsorryeh) reported

    @canmericanized @Rogers @CRTCeng try Bell, then Telus etc. They are relentless. If anyone ever calls claiming to be a company (utilities, bank etc), never call back the number they give you. Look at your bill or card & call that number. 2/2

  • wyattd09
    Wyatt (@wyattd09) reported

    On hold with @TELUS, need to switch my internet provider. Nobody in Western Canada should support @Rogers anymore.

  • olanshiley_211
    Hakeem Ogunjobi (@olanshiley_211) reported

    For the past 3weeks, it has been a terrible experience with @TELUS @TELUSsupport with my internet. Zero customer service, customer support and resolution. We have been with them for over 4years and this provider act as if customers are ****. This is unbelievable!