Telus outages and service status in New Westminster, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 9, 10:28 PM EDT.
- Internet (55%)
- Wi-fi (18%)
- Total Blackout (11%)
- Phone (11%)
- E-mail (3%)
- TV (1%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Richmond, Surrey, Delta, North Vancouver, Burnaby, New Westminster, Coquitlam, and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 2 days ago |
|
Richmond
|
2 days ago | |
|
Vancouver
|
Total Blackout | 3 days ago |
|
Vancouver
|
TV | 3 days ago |
|
Vancouver
|
Internet | 3 days ago |
|
Surrey
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Brandon Weese (@brandonweese89) reported from North Vancouver, British Columbia@TELUS suddenly no service for over 5 minutes. What’s the issue????
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Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
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Jana Angela Neria (@jamneria) reported from Vancouver, British Columbia@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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Vancouver Owls™️ (@Vancouverowls) reported from Vancouver, British Columbia@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British ColumbiaIs @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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****&Span1745 (@cleanrag) reported from Vancouver, British Columbia@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British ColumbiaUPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC
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Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaEpic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
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Langley (@Test123Do) reported from Vancouver, British Columbia@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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Kim (@LuvKimber) reported from Surrey, British ColumbiaSo after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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HODLouly (@Maria_here) reported from Burnaby, British Columbia@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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District 6 (@P43215) reported@woods_lin_ @Beefshaver Check Telus Sky Calgary, it sat there unfinished in delays for 2-3 years and was horrible, probably still pretty bad.
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El Punitor (@ElPunitor) reportedMy solution to crappy service from @TELUS is @Rogers.
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ArisGritzalis (@AGritzalis) reported@LuckyStuey Can you please explain to me as an expert Why VZ chose ASTS Why VODAPHONE chose ASTS Why TELUS chose ASTS Why STA chose ASTS?? The list is long You consider all of these stupid? I read them NOT U or COOK WAKE UP AND SEE
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David Robinson (@CalgaryDave) reportedI'd hate for someone to have my name and number when I don't want them to have that info... Kinda the same way Rogers, Telus, and every damned company instantly sells your personal info to every fool on the face of the planet getting you bogged down by spam calls. If only I were in government... and could pressure regulations to prevent this kind of thing and protect the people I governed... Awkward.
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D A M A N I🤎🦅 (@0xdamani) reported@gah_briel37 @AdegbemboB If you're in canada or US.. just send a DM would help out. And gwt telus too signed up and would cover the exams and assessments.
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fangya (@Wajeeha91362602) reported@malaymail Try other solution instead- bring back gst and reduce sst.mof sendiri cakap gst lebih telus right
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Chris 🇨🇦 🍁 🏹🛶 (@ChrisCudaman68) reported@JamesDueck @MarkJCarney Makes sense for Telus, free money from the Feds, AI eliminates masses of employees, Telus rakes in more cash. Win , win for those damn shysters.
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Dayna (@daynabeee) reported@casualcactii 500 people had access to your name Ave address. More customer services reps at Telus have access to the same information.
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Scott Trustworthy Robinson - I am the hero Dr. Z (@ScottRRobinson) reported"Our gay doctor would surely have told Scott why he's 9998. He's gay and he gave us his word." - #Steam Canada, #Telus If your... even your own sole ******* church never met Satan expect no jealousy from me
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Jane Dummer (@JaneDummer) reported@Tablesalt13 @TELUSsupport @TELUS worse customer service ever...from comprehension to organization 😑 terrible customer experience.