Telus Outage Report in New Westminster, British Columbia
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The latest reports from users having issues in New Westminster come from postal codes V3L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Richmond, New Westminster, Surrey, Coquitlam, North Vancouver, Burnaby, Langley, Port Moody and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Richmond |
TV | |
| Vancouver |
Phone | |
| New Westminster |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Bradley Smith
(@bradley) reported
from
Kensington-Cedar Cottage, British Columbia
@hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS
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Samuel Armstrong
(@RedSealSam) reported
from
North Vancouver, British Columbia
@CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.
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Paul McAfee
(@MrPaulMcAfee) reported
from
Vancouver, British Columbia
When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything
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Scott Stevens
(@scuttlebuttdad) reported
from
Delta, British Columbia
@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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Haren
(@HarenNt) reported
from
Vancouver, British Columbia
“Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS
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Jim Gordon
(@jimgordontv) reported
from
Surrey, British Columbia
@TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!
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Adam MacGillivray
(@acemacg) reported
from
Surrey, British Columbia
@SarahCarms @TELUS Mine was glitchy yesterday. Didn’t connect to wifi then wouldn’t recognize the LTE network. I was able to reboot to fix it though.
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Jeanne
(@Meanchef) reported
from
West End, British Columbia
Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.
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Tom Pearce
(@tompearc) reported
from
Vancouver, British Columbia
@TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.
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Mrs. Stregger
(@owljustteach) reported
from
Langley, British Columbia
Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft
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Caster Sandra
(@caster_sandra) reported
from
Surrey, British Columbia
@JustinTrudeau @TELUS ok got signal
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jim stockman
(@StockmanJim) reported
from
Coquitlam, British Columbia
@nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.
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Tee
(@Life_is_2_Long) reported
from
Delta, British Columbia
@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
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Jeanne
(@Meanchef) reported
from
West End, British Columbia
I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.
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Kenneth A Lush
(@Kennethalush) reported
from
Surrey, British Columbia
@telus sent me my cable bill on Christmas morning. **** you Telus!
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Daniel Fox
(@danudey) reported
from
Mount Pleasant, British Columbia
@MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.
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The Real Thanksgiving was Last Month
(@jsney20) reported
from
Burnaby, British Columbia
Telus is bad. Please follow me for more Canadian Telecom info
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Chris Withers
(@Chris_Withers) reported
from
Norgate, British Columbia
@TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.
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Trevor
(@uniontrevor1975) reported
from
New Westminster, British Columbia
@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Glen Mah - ᒪᐢᑲᐧ - #IStandWithEthanBear
(@GlenMah) reported
@Mandoline79 @koodo I seriously hate dealing with cell phone companies. They are honestly the worst. They used to care about loyal customers, but they frankly don't give a f**k anymore about loyalty. I was with Telus for over 20 years and they still treated me like ****. None of them are good.
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OneIn37Million🇨🇦
(@Juleebug11) reported
@TELUS @TELUSsupport Why don’t you stick to reconciling your customers with their phone service.
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Ghastify
(@Ghastify_) reported
64.180.194.57 mine. idc because wifi is not working. bs @TELUS
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Commissioner Miner
(@fanCRTCProfling) reported
@newstik @PogoWasRight @MistyMVD Telus, Bell & Rogers, which controls the CRTC, will never allow the CRTC to make it public. It will also make the cops look bad because they do nothing & because there is too much of it. There is so much that the cyber website doesn't even bother to work.
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Tiny Crocodile
(@TinyCroc) reported
@TELUS This is the first (and probably last) time I have liked a promoted tweet. As someone on AISH, this will help so incredibly much with my monthly budget.
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Mason Salmon
(@VE7PMD) reported
@azimuthex @TELUS It’s better then nothing, got to ask the government to chip in and pay the bill. Telus has so much money invested in their network they can’t do it for free.
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Hockeystar
(@bond_0215) reported
@anniegirl1138 I’ve been walking around for 2 weeks, fully vaxxed, had three semis stuck to me. Cancelled my phone plan- I’m generating a signal much better than Telus. My DNA has changed- got a strange call with the phone ID saying X-Men…don’t know what that was about
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Karan Dhindsa
(@VlonekiDD_22) reported
@modotjh @HEART10DOORP @TELUS I don’t think it’s completely stopped like this but for everyone the internet has been very slow I’m fairly certain
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Angela Andrea Irvine
(@BTlovedalot) reported
@TELUS How do i go about this? I had a bad fall in 2004 and am Partiality disabled. I can no longer walk a long ways or stand in one spot for very long.
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Michael Chapman
(@MrMdc1964) reported
@allsystemsjo @TinyCroc @TELUS I immediately felt this was abuse. It triggered me. Looking deeper I know why. PWD , myself included mostly live in shared spaces where internet is included. Real help would be reduced cell prices. Nice gif.