Telus

Telus Outage Report in New Westminster, British Columbia

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The latest reports from users having issues in New Westminster come from postal codes V3M.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Westminster, British Columbia 07/26/2024 20:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near New Westminster, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Coquitlam, Pitt Meadows, Surrey, Langley, North Vancouver, Port Coquitlam, New Westminster, Richmond and Port Moody.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaCoquitlam Internet
CanadaBurnaby E-mail
CanadaVancouver Internet
CanadaCoquitlam Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.

  • stuball6251 Stuart Dickson (@stuball6251) reported from New Westminster, British Columbia

    @MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.

  • Margieville Margieville (@Margieville) reported from Burnaby, British Columbia

    Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Email down and out in Vancouver.....again. Thanks for nothing #Telus.

  • RajeshPrashar Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • DarrenWatts82 Darren Watts (@DarrenWatts82) reported from Surrey, British Columbia

    @TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

  • Margieville Margieville (@Margieville) reported from Burnaby, British Columbia

    I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

  • RichardsonYVR ChristopheRichardson (@RichardsonYVR) reported from Vancouver, British Columbia

    Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...

  • SbonnerABV SbonnerABV (@SbonnerABV) reported from Vancouver, British Columbia

    I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

  • luisgiraldo Luis Giraldo (@luisgiraldo) reported from Vancouver, British Columbia

    I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

  • RSine57 Ron Sine (@RSine57) reported from Burnaby, British Columbia

    @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

  • StevenINK Steven Schelling (@StevenINK) reported from Vancouver, British Columbia

    @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.

  • galleryss Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia

    @AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍

  • jodyvance Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.

  • banger19 Michelle Bancroft (@banger19) reported from Vancouver, British Columbia

    @TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RogueEquity Rogue Equity (@RogueEquity) reported

    @mkd087 @TELUSsupport It’s out in Calgary too but of course Telus says everything’s okay, except for the fact that we pay 200 dollars a month for the worst internet/cable service in the country … #telussucks

  • GlitzyChu 🇨🇦 Dakota 💀 (@GlitzyChu) reported

    Telus please -.- -.-- ... Why is my internet so **** man

  • Soni90918365 Soni (@Soni90918365) reported

    recharge. Is anyone in you company who can solve your company network problems and hold your customers. if yes then solve my problem i done international recharge and trying to select the local network like Rogers and Telus but message shows not able to connect try later showing

  • AssadFarrukh FORESHADOW (@AssadFarrukh) reported

    @TELUS how long does it take you peeps to send one damn phone to your consumer it been more than 10 days

  • jlcomeau14 cool ranch broritos (@jlcomeau14) reported

    @mkd087 @TELUSsupport Hi mark! Thank you contacting Telus support. I can see in fact that yes there is service outages in your location. What else is weird is it’s just your location. Oh I see a reason here. “Yous a ho” is the reason I’m given. Nothing I can do. Have a great weekend! Go oilers!

  • tacticszerozero Darth Errol (@tacticszerozero) reported

    @as_per_danielle I got: Apple One (TV+, Music, Arcade, etc.) Disney+ Top tier Netflix Amazon Prime Spotify Youtube Family Premium Crunchyroll The Athletic DndBeyond Subscription Xbox GamePass Ultimate 1GBit Internet Telus Optik TV I’m never ******* bored

  • priddis1 Rick Scott (@priddis1) reported

    @nateglubish @ABmunis Too bad MD of Foothills bureaucracy does not agree. They cancelled 2 internet towers last year. One from TELUS and 1 from Explornet.

  • VictoriaJoss Victoria Joss (@VictoriaJoss) reported

    Telus iPhone users: do you get the, “No Service” message on a regular basis?

  • ryomenari nari (@ryomenari) reported

    @Vin1ciusRocha @oi_oficial thanks @TELUS for having a bad wifi booster, my jitter sucks and I canT PLAY NO MATTER WHAT I DO

  • MojitoRandy Mojito Harande (@MojitoRandy) reported

    So @jamwil may just be the worst landlord going. @TELUS can’t get his tenant’s internet up and running while trying to write his PhD thesis as he sits on the sidelines, silent.