Telus outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Anmore, Surrey, North Vancouver, and Burnaby.

City	Problem Type	Report Time
Vancouver	Total Blackout	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	8 days ago
Vancouver	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Miles (@mobius84) reported 4 minutes ago from Surrey, British Columbia

  @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

• 
  Kim (@LuvKimber) reported 6 minutes ago from Surrey, British Columbia

  So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

• 
  Karla كارلا جبيلي (she/her) (@asianhabibti) reported 6 minutes ago from Vancouver, British Columbia

  Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

• 
  Antman 🐜🐜 (@ntman__) reported 7 minutes ago from Burnaby, British Columbia

  @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

• 
  gabrielle (@realgabeangel) reported 18 minutes ago from Richmond, British Columbia

  @FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of

• 
  DaleCadeau (@DaleCadeau) reported 20 minutes ago from Delta, British Columbia

  @richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  Langley (@Test123Do) reported 23 minutes ago from Vancouver, British Columbia

  @TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours

• 
  BdblE (@MsYouDoYou) reported 26 minutes ago from Burnaby, British Columbia

  @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 27 minutes ago from Vancouver, British Columbia

  Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

• 
  DaleCadeau (@DaleCadeau) reported 33 minutes ago from Delta, British Columbia

  @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  HODLouly (@Maria_here) reported 35 minutes ago from Burnaby, British Columbia

  @theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold

• 
  Juancho (@jchoisea) reported 35 minutes ago from Coquitlam, British Columbia

  Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!

• 
  Lori Foster (@hornscallywag) reported 41 minutes ago from West End, British Columbia

  **** Telus money grubbing ********!!!!

• 
  John Reid (@johnb45_reid) reported 42 minutes ago from Coquitlam, British Columbia

  Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?

• 
  BdblE (@MsYouDoYou) reported 45 minutes ago from Burnaby, British Columbia

  @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

• 
  Jana Angela Neria (@jamneria) reported 47 minutes ago from Vancouver, British Columbia

  @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

• 
  Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported 48 minutes ago from West End, British Columbia

  Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

• 
  Gaurav Sharma (@GauravS19496069) reported 52 minutes ago from Surrey, British Columbia

  @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 53 minutes ago from Vancouver, British Columbia

  @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

• 
  Cam Cavers (@camcavers) reported 57 minutes ago from Vancouver, British Columbia

  @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChinoAleman (@chinoalemano) reported 1 minute ago

  Some people point out that $AMPG and $NVDA x $AMZN don't have a deal. They're right. And that's exactly why I'm buying with both hands. Think about what a ~$160M market cap is telling you. If a signed NVIDIA deal existed, this wouldn't trade at $6. Call it $50, call it whatever number you like, the point is the market would have repriced it violently already. The current price IS the proof that nothing is priced in. That's the whole opportunity. You're not paying for the deal. You're paying for a real, functioning company, and the deal, if it comes, is free optionality on top. My style, and I know it sounds backwards: the day the deal drops (and my read is that everything keeps pointing that direction) is the day I START considering selling. Not buying. By then the asymmetry is gone and the crowd has arrived. You buy when the proof is missing. You trim when the proof shows up. And here's the floor while I wait. Even with ZERO NVIDIA deal, ever, this is a company with: ➟ Zero debt. ➟ $18.4M in cash and securities. ➟ Gross margins at 48%, up from 33% a year ago. ➟ A $40M LOI with a Telus, with radios shipping today. ➟ And a validation stack most billion-dollar vendors would envy: OTIC certified, the only 64T64R at the global PlugFest, the world's first open-source AI-RAN demo running on NVIDIA's own platform, live demos at the first AI-RAN Alliance-endorsed lab. That's not a lottery ticket. That's a validated business where the market is charging you nothing for the biggest catalyst. The deal isn't my buy signal. It's my sell signal. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 4 minutes ago

  @TELUS I was told by tech support that its a known issue that some Samsung devices cannot receive calls and the only way to bypass this until @SamsungMobile comes up with a fix in an update is to force LTE not 5G

• 
  Jim Rempel (@jim_rempel) reported 5 minutes ago

  Quite possibly true, I was raised with discipline, and many today are not. What I got as a kid, people today would call abuse, it wasn't. I started a business selling Internet access in 1995 and had 13 employees, this in North Central BC. We were an ISP until Telus monopolized the industry with the backing of the Federal and Provincial governments and bankrupted every small ISP in two provinces to the cheers of some of my customers. Ignorance is bliss, and yes, I'm still pissed off about it. Anyway, I had a few younger people work for me, some were good, many were not. It is a challenge to find good ones, but I can't help but look at places like Indeed and other online job markets and see how flawed they are. The hiring process is **** now, in the old days you hired your neighbors kid or someone you knew and trusted from Church made a recommendation. Grabbing a resume full of lies and flowery language is useless. Yeah, some kids are trouble but not all, but the way we find them has changed dramatically. In addition, when I got that job at 15, if I didn't pull my weight every minute of my shift, I was gone, instantly. Best advice I ever got was "fire fast and hire slow".

• 
  Johan N. (@rk8215) reported 10 minutes ago

  BREAKING: $AMPG CEO CONFIRMS THAT TELUS $40M LOI IS ALREADY EXCEEDED BY $5-7 MILLION. NEW ORDERS AND ANNOUNCEMENTS COMING! This is the single most bullish news from the Maxim Group event. This is bigger than confirmation of the $GOOGL and $AMZN being customers. No question about it. First of all, CEO Fawad Maqbool confirmed in a recent Maxim Group event that the relationship with Telus is now direct, meaning there is no reseller between them and Telus eating the margins. About HALF of the 40 million dollar LOI has ALREADY BEEN DELIVERED. On top of that, $AMPG has received 5 to 7 million dollars in orders in ADDITION to the original LOI. They are currently shipping orders EVERY DAY! CEO Maqbool also confirmed that more announcements will be coming soon: "We are a direct supplier to them. In fact, they (Telus) now come to us for their newer product development. They want more and more configurations that they from us beside of we've already delivered to them. That gives us a lot of credibility: more orders and new configurations, which we'll be announcing." Think what this means: Most LOIs never convert to orders. In this case the LOI has been already EXCEEDED with multiple millions of dollars. This explains very bullish commentary from management in previous earnings call. It also explains why ATM was cancelled and stock buyback program announced. We have CEO on tape, saying that orders and announcements are coming. Market is sleeping on $AMPG and this is the very beauty of FinX. Retail has finally chance to front run institutional money.

• 
  Del (@FullScopeWelds) reported 11 minutes ago

  @VanIsleInvestor @TELUS They are AWFUL! I should have sold my shares when I cancelled. I decided not to be emotional. It cost me money...

• 
  Raven (@Sharisraven) reported 11 minutes ago

  @telus you sent a new phone with nothing but debt collectors calling from previous owner. Wtf!

• 
  Angelle McDougall (@AMAMcDougall) reported 12 minutes ago

  @jenglishman @TELUS 2/2 One by one the sole Telus employee told them he couldn't help and pointed to a phone number on the wall for them to call. The store was filled with these ladies now on their phones trying to get help to no avail. Absolutely useless!!!

• 
  Philip Elder (@MPECSInc) reported 13 minutes ago

  Yes. I watched a client, who became a friend and then helped us start our business in 2003, get decimated by TELUS when they started cutting off the residuals to privately owned stores. They finally just gave up because the "new" make the sale structure with no residuals was insane. I'm sorry to say it, but I _KNEW_ that's where the BPOS then O365 then M365 then Azure residual/remuneration structures would go. All of those big signing bonuses in the beginning are gone now. Large hosting houses were decimated selling M365 a shell of their former selves good people out the door. Why? The answer is obvious, and known by us, but for over libations. ;-) This particular Cloud First IT Company is doing what any company like it needs to do to survive: SELL SELL SELL! Most Cloud First customers, not clients, have no interest in the managed support fees. They'll happily open a ticket and strangle the neck of the Cloud First IT Company when M365, AWS, G00g Cloud, or other goes offline. What an ugly position to be in. :-( Thanks, but no thanks.

• 
  gm.itchell (@gm_itchell) reported 18 minutes ago

  @TELUSsupport Finally got a hold of a human. Have had techs here past 2 days, they don’t know why I can’t get internet. Or if I do, don’t know why it magically stops working around 8:45am Was a customer with Shaw prior, never had an issue once. I’ve only ever had issues with telus.

• 
  Peggy Ann (@PeggyMaca) reported 20 minutes ago

  @Provocative_one @cdn_karma Telus tried. JT shut them down. Almost symbolic of what Canada is.