Telus outages and service status in New Westminster, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 4 outage signals in the last 24 hours around New Westminster, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 19, 4:34 PM EDT.
- Internet (56%)
- Phone (15%)
- Total Blackout (12%)
- Wi-fi (12%)
- E-mail (4%)
- TV (1%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Surrey, Richmond, Delta, North Vancouver, New Westminster, Coquitlam, and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 13 hours ago |
|
Burnaby
|
Phone | 15 hours ago |
|
Vancouver
|
Internet | 17 hours ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Phone | 3 days ago |
|
Surrey
|
3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
-
Brandon Weese (@brandonweese89) reported from North Vancouver, British Columbia@TELUS suddenly no service for over 5 minutes. What’s the issue????
-
HODLouly (@Maria_here) reported from Burnaby, British Columbia@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
-
Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
-
Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
-
BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
-
BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
-
Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
-
Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.
-
Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
-
freelance cyberbully (@d_esiree_______) reported from Vancouver, British ColumbiaIn Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
-
MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
-
RitchWorld (@RitchWorld) reported from New Westminster, British ColumbiaHad a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
-
SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
-
Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
-
David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.
-
miranda hudson (@_hudsonny) reported from Vancouver, British ColumbiaWho is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.
-
Cam Cavers (@camcavers) reported from Vancouver, British Columbia@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
-
Langley (@Test123Do) reported from Vancouver, British Columbia@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
-
E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British ColumbiaUPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC
-
Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia@TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Inspired Aquariums (@InspiredAquaCA) reported"We are getting to a point where not answering your phone is the safest thing to do" These scam calls are so common, and usually involve the scammers spoofing a local number to help fool the victim. Somehow @TELUS is unable (or unwilling) to do anything about number spoofing 😑
-
fangya (@Wajeeha91362602) reported@malaymail Try other solution instead- bring back gst and reduce sst.mof sendiri cakap gst lebih telus right
-
Terrill Tailfeathers (@Terrilltf) reported**** you Telus team. Stop sending me ****. I already know.
-
Big G 🍎 (@biggest_gord) reported@MarkJCarney How much of our money are giving away this time? Based on your money to insiders track record, this project has already failed. Telus stock down 23% since last year. This is another bailout for them, bailin for us.
-
Angus (@Angus1349511) reported@tokifyi Telus is just the frontman for it. This is all Fed, nothing to do with commercial business. Telus isn't going to be designing any of it, they cant even operate a telco network and they are broke, zero growth, stock tanking
-
hairy hole (@pissblvd) reported@PeterMeiszner @BoVanston @TELUS Nobody wants this peter, its a terrible idea and a huge waste of money and time and real-estate. I am so tired of this utter nonesense
-
ZeroPathos 🇨🇦 - Nasty Canadian (@PathosZero) reported@HRHRWH1960 @TELUS As for the issue, if you don't already know that, you should do a quick google of what these AI data centers are doing to towns in the US. Carney was a better choice than Poilievre, but that doesn't mean he then gets my blind support on everything.
-
JR_Vive le Canada! (@leftsoccermum) reported@AllLoveCoco **** Telus forever, they are so evil @TELUS
-
HoodMomma (@MommaHood2) reported@FloydPambrose84 @TELUS When I had drug dealers dealing drugs outside my window, I threw the ***** mop water on them. This would be another solution. Lord knows these people are afraid of water.
-
Bill Brasky (@Polkameister) reportedBigger question (to me) is why are taxpayers subsidizing them to help increase the profitability for Telus shareholders?