Telus outages and service status in New Westminster, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
- The most common problems reported in this area mention Phone and TV.
- The most recent signal from this area was received Apr 5, 6:37 PM EDT.
- Phone (67%)
- TV (33%)
The latest reports from users having issues in New Westminster come from postal codes V3L .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: Langley, Vancouver, Surrey, New Westminster, North Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Langley
|
Phone | 13 hours ago |
|
Vancouver
|
Internet | 18 hours ago |
|
Vancouver
|
Wi-fi | 1 day ago |
|
Surrey
|
Internet | 1 day ago |
|
Langley
|
Phone | 1 day ago |
|
Langley
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
-
Nathan Sheng (@2022inYVR_CA) reported from Richmond, British Columbia@Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…
-
MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
-
Prince (@ImJustPrinceA) reported from Port Moody, British ColumbiaI hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.
-
Bernardo G. S. (@Eni_gs) reported from Burnaby, British ColumbiaAnyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
-
Miles (@mobius84) reported from Surrey, British Columbia@TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.
-
VWbugNuT (@Ryansisson7) reported from Pitt Meadows, British Columbia@TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?
-
Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
-
VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia@TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!
-
Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
-
DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
-
johnny V. (@punkrokk65) reported from Vancouver, British Columbia@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.
-
Langley (@Test123Do) reported from Vancouver, British Columbia@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
-
gabrielle (@realgabeangel) reported from Richmond, British Columbia@FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of
-
Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too
-
DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
-
BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.
-
miranda hudson (@_hudsonny) reported from Vancouver, British ColumbiaWho is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.
-
Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia@pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.
-
HODLouly (@Maria_here) reported from Burnaby, British Columbia@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
-
DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Kashyyk (@Kashyyk) reportedTell them you are coming in asking for help looking for meds for your kid or see if they can call Telus using their account to get you timely help you are unable to get at hospital
-
Some sense for two cents🇧🇧 (@Akeem_meekA) reportedThis unlimited data and "slowing" data after a point **** Telus be telling people is like night and day. The **** is horrible
-
Kerry Flese (@renslip6_6) reported@TELUSsupport On the 2nd call was told the shipping order was never sent, so bill would be corrected and devices sent out. Over a week later, still have not seen a device or heard from an installer. I cannot be on hold for another hour, can Telus please call or email me?
-
Nokou 🇮🇪 (@nokouforever) reported@markj_pwns @XboxGamePass @TELUS and the worst thing about it is when i recently moved i never had the chance to change my S|X to ofline so im playing my PS5.. its a black spot for mobile internet and home internet ffs.. i can only get mobile internet down the street or here in work.. lol
-
🔥 (@hyperconvexity) reported@TELUSsupport @TELUS Hi - SMS messages are arriving very delayed and only intermittently to my phone. Yesterday, I received them in bulk since Saturday; this morning I sent myself a test SMS and it took >10min to arrive. Can you guys fix this somehow? :(
-
Justin (@jwjfry) reported@TELUS @TELUSsupport gotta be the biggest scamming crock of steaming horse **** that ever existed in this country 30 minutes on hold trying to wipe away $175 of plain as day black and white over charges.
-
Cyril (@cyrillopezyahoo) reported@TELUS OMG can’t believe Telus’ trickery. Says one can suspend service for vacation. I think so friendly . Almost done when agent says some conditions….” any offers and promotions will not be renewed “ WTF Strong arm tactics not on public site. Wow. Future is NOT friendly.
-
Steve Hoyland (@sgtbeans5550) reported@TheBarrettTeam1 @AnthonyLacavera I was with bell for over 30 years they didn't care that I was canceling went to Telus not one problem yet and cheaper
-
Rodrigo Melo (@rodrigomelo_rj) reported@Rio_Deal @TELUS Yes I do. No signal at all in Legacy.
-
Mark Innes (@LandmanMarky) reported@AnthonyLacavera Carriers have saved piles of $ over the years (telus and bell network sharing plus big decreases in carrier workforce) and that hasn’t translated to lower user costs. Combining companies won’t help end users. Carriers all about lowering their costs and increasing their profits.