Telus

Telus Outage Report in Burkeville, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burkeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burkeville, British Columbia 11/12/2025 22:30

November 12: Problems at Telus

Telus is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Burkeville, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, New Westminster and Richmond.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaBurnaby Wi-fi
CanadaVancouver Phone
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

  • auraalexandra16 Raymond (@auraalexandra16) reported from Richmond, British Columbia

    @TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • ProfLalonde Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia

    @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

  • rjfoster1511 Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @TELUSsupport I just got off the phone with one of your techs and he informed he couldn’t help me install my telus email in my new IMac desktop. I keep getting error messages with my telus account but it’s an Apple problem? How am I supposed to get my email then??

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia

    Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

  • JDNovel Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia

    @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia

    .@TELUS advises that service has been restored.

  • doppelganger70 mea70 (@doppelganger70) reported from North Vancouver, British Columbia

    Is #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

  • jamespatyoung James Young (@jamespatyoung) reported from North Vancouver, British Columbia

    @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

  • njfavengers Nicholas John Ellan (@njfavengers) reported from Burnaby, British Columbia

    Hey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hodges43285 Hodges43285 (@hodges43285) reported

    Another week, another reset of my Telus box because it refuses to record … again, still. I suppose Telus will again point out the obvious “help” online. Tell me why they call it @TELUSsupport again?

  • ElhannaTV Elle (@ElhannaTV) reported

    Hey @TELUS, I'd love an evening of uninterrupted internet. Outages at peak time every single night. So far this month you've ruined 3 raid nights and about 15 dungeons. Maybe fix your service?

  • VanIsleVeggie Terra 😷 (@VanIsleVeggie) reported

    Did the brothers select the location at random and or discover the lack of cell service and use it to their advantage? Cell customers and residents have complained for months since Telus took down a tower in the area, and Bell uses Telus network so many without cell service.

  • giulianainvan Giuliana (@giulianainvan) reported

    @REWoman @Rogers Telus was the exact same here. Found a plan that would cut my bill by $100/mo. I let them know I had found this deal and what could they do as a 14 year customer? Their “deal” was still $60 a month higher. When I called to cancel the whole thing, suddenly a match ws possible. 🙄

  • pauljohnson360 Paul Johnson (@pauljohnson360) reported

    @TELUS WTF is going on? I'm trying to get Fibre services installed for 5 DAYS. Hours on the phone, being told different things by different people. I just want to buy your services but you're making it impossible. If you want my business, have a senior manager contact me.

  • droidsznn droid (@droidsznn) reported

    @Shawhelp I ******* hate yall my wifi hasnt been working for 4 hours after a powerr outage yall some ******* losers im dead bouta switch to telus

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @jpmacnab I clicked *sigh* Only cuz u made me though. I stopped 52-s in. Know what I got out of it? He is completely out of breath just from walking for 52 seconds. he had trouble speaking like he just jogged 12 km. Doesn't seem healthy. He should use a Telus health app & get advice.

  • tleehumphrey Lee Humphrey (@tleehumphrey) reported from Norris Beach, Alberta

    Man I wish there was an alternative satellite TV provider in the #BuckLake area. @TELUS has been absolutely terrible since I inherited this system. #DisappointedAgain

  • HrjSC13 Hrj (@HrjSC13) reported

    @edmontonjournal I have Telus stone-age internet 50 mbps speed when I asked I don’t want that slow internet Telus told me I have to pay $2000 for cancel the contract, and as always contract is a documented robbery.

  • A_T_Kelly1 Adrian Kelly (@A_T_Kelly1) reported

    @tleehumphrey @TELUS I've run 2x4k streams plus laptop and tablets/phones, with Telus 75 and can still down load a movie to my Kaleidoscape server