Telus

Telus Outage Report in Burkeville, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burkeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burkeville, British Columbia 01/11/2026 16:15

January 11: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Burkeville, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Richmond, Delta, North Vancouver and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

  • BLeeLoganberg Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia

    @Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.

  • camcavers Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia

    @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

  • Eni_gs Bernardo G. S. (@Eni_gs) reported from Burnaby, British Columbia

    Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

  • EmptyUK Mat Thomas (@EmptyUK) reported from Vancouver, British Columbia

    The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • sliver9754 feels like Groundhog Day (@sliver9754) reported from North Vancouver, British Columbia

    @TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw

  • paul_wb_wtf Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia

    Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • punkrokk65 johnny V. (@punkrokk65) reported from Vancouver, British Columbia

    @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

  • Test123Do Langley (@Test123Do) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours

  • d_esiree_______ freelance cyberbully (@d_esiree_______) reported from Vancouver, British Columbia

    In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

  • ShamimAbbassi Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia

    @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

  • kerricoombs Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia

    @pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.

  • camcavers Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia

    @infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

  • Brad604 Brad Atchison (@Brad604) reported from New Westminster, British Columbia

    Anyone else having Koodo/Telus issues right now?

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pbowmanwpg Patrick Bowman (@pbowmanwpg) reported

    @sherissezip Please tell us the design for a "non-free" system, & how that helps. I'm serious - I am interested in great ideas about how to improve it. I have a few myself. I just can't see making a crappier system for the poor & a better one for those that pay Telus a tithe as the solution

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Trollbooth Hi! TELUS Services may experience a disruption while we complete necessary maintenance and upgrades to our network. Services will be restored upon completion.

  • Tefrin Troy Lindstrom ♿#Disabilityarts #DisabilityRights (@Tefrin) reported

    @FidoSolutions I have already talked to a a retention specialist, the only person at Fido that actually tried to help. Your local people and customer service did nothing I felt like I was just an annoyance. So I’ve decided to go to Telus

  • AMM18092000 AMM (@AMM18092000) reported

    @koodo @TELUS I was having internet problems which is with @TELUS and did not receive calls from them due to poor network service with Koodo. Telus service is bad. We are unhappy and can't continue paying for such bad service.

  • snewly79 Shannon Newell (@snewly79) reported

    @TELUS you guys are impossible to get ahold of. I closed my account 7 mths ago and you’re reporting missed payments for 7 mths to the credit bureau on a $0 balance and account is till showing open. FIX THIS PLEASE!!!!

  • Jatinde75402343 Jatinder Kumar (@Jatinde75402343) reported

    Loyal Samsung customer for 10 years. Bought S22 last year, due to cold weather and air travel. Huge problem on the S22 phone every time. Discussed with Telus and Samsung, wasted multiple hours, no solution given by anyone. Horrible experience. Be careful people ! @SamsungCanada

  • troyzaff_17 Troy Collects Toys ✨ (@troyzaff_17) reported

    Me with @TELUSsupport Telus: yeah I guess there’s nothing we can do for you now. Me: but Rogers is cheaper plus I’m getting more… @telus: I guess there’s nothing we can do for you. … I guess 20 years of service ain’t worth anything anymore.

  • _saiyiee s (@_saiyiee) reported

    Telus is the best company but the account management is worst.

  • lyshawins A 🥞 (@lyshawins) reported

    I am so throughly disgusted with the lack of customer service provided by Telus. The WORST service provider I have ever had the displeasure of working with. 8 months, 3 major issues and even in the process of cancelling the issues keep on coming. Lies and incompetence all around

  • butlerdunn Linda “parody by choice” Butler Dunn (@butlerdunn) reported

    @CheriDiNovo @JanisIrwin Much like Telus health, I will choose not to use the service. If no one uses it, it will fail. Having doctors outside the province is a end round the health act.