Telus Outage Report in Burkeville, British Columbia

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Burkeville, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Total Blackout	10 hours ago
Vancouver	Internet	11 hours ago
Vancouver	Internet	17 hours ago
North Vancouver	TV	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	TV	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 1 second ago from Vancouver, British Columbia

  I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

• 
  Martin van den Hemel (@MartinvandenH) reported 1 minute ago from Richmond, British Columbia

  Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

• 
  mike blackmon (@MikeyBlackmon) reported 3 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  BdblE (@MsYouDoYou) reported 3 minutes ago from Burnaby, British Columbia

  @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

• 
  Grant Bowen (@bow_en_arrow) reported 8 minutes ago from North Vancouver, British Columbia

  @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

• 
  Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported 15 minutes ago from Vancouver, British Columbia

  @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

• 
  James Young (@jamespatyoung) reported 17 minutes ago from North Vancouver, British Columbia

  @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

• 
  BdblE (@MsYouDoYou) reported 18 minutes ago from Burnaby, British Columbia

  God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

• 
  BdblE (@MsYouDoYou) reported 24 minutes ago from Burnaby, British Columbia

  I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

• 
  Rob Foster (@rjfoster1511) reported 31 minutes ago from Vancouver, British Columbia

  @TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

• 
  trevor (@vancitytrevor) reported 35 minutes ago from New Westminster, British Columbia

  @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

• 
  BdblE (@MsYouDoYou) reported 39 minutes ago from Burnaby, British Columbia

  So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 40 minutes ago from Vancouver, British Columbia

  @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

• 
  Chris Falskow (@falskow) reported 40 minutes ago from Delta, British Columbia

  @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

• 
  Raymond (@auraalexandra16) reported 41 minutes ago from Richmond, British Columbia

  @TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.

• 
  Jennifer Duholke (@JDNovel) reported 41 minutes ago from North Vancouver, British Columbia

  @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

• 
  Brad Veinot (@VanCityVeinot) reported 42 minutes ago from Vancouver, British Columbia

  Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

• 
  BdblE (@MsYouDoYou) reported 43 minutes ago from Burnaby, British Columbia

  @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

• 
  Stefano Buliani (@sapessi) reported 47 minutes ago from Vancouver, British Columbia

  @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

• 
  E-Comm 9-1-1 (@EComm911_info) reported 57 minutes ago from Vancouver, British Columbia

  .@TELUS advises that service has been restored.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SusanT (@typical_susan) reported 6 minutes ago

  @TELUSsupport I'm not interested in a pre-owned phone. I'll be switching cell phone carriers since Telus has no interest in charging customers ethical rates or providing decent customer service.

• 
  招财鱼 (@TinaYu00) reported 9 minutes ago

  Today is terrible because I have a meeting and there is a Telus outage at that time. I can't use MAP to navigate and I can't contact my client to let them know what has happened, so I will be late. Yes, I was almost 35 minutes late.#telusdown

• 
  Duncan Reith (@reithd) reported 9 minutes ago

  @TELUS My wife has been on the phone with your representatives for ovet 30 minutes to arrange a simple service call for our alarm system. This is a simple request and your team is making it incredibly frustrating and time consuming.

• 
  He Who Trolls The Trolls (@WhoTrollsTrolls) reported 9 minutes ago

  @TELUS @CEMonthCanada **** you I'm keeping my old phone when my contract is up now, I'm not spending this much money to rent a phone while you charge credit card fees on top of that. *** Telus, you're going to lose a customer and I will remind you daily how ****** you are.

• 
  Levi Carey (@lecarey95) reported 12 minutes ago

  Maybe it’s @TELUS but someone has got to fix this

• 
  Canna Relief (TM) (@cannarelief420) reported 12 minutes ago

  Hey @TELUS @TELUSsupport your website is so complicated and there is nowhere to ask to speak to someone who is not a robot. People are the heart of every business. There should at least be an option for a callback. #customerservice #fail

• 
  Rage Against UCP (@darkmoodie) reported 15 minutes ago

  @TELUS so we pay a ridiculous amount for NHL Centre Ice and the games are being shown on a feed from 1990? What absolute garbage. Last night. Tonight. Fix it or I will be getting a refund. #bushleague

• 
  Mohammad Movassat (@movassat) reported 15 minutes ago

  @TELUS Is this going to be extended? The internet is still shutdown and I am using this help to communicate with my family.

• 
  Wolfman The (@1Canadian_Wolf) reported 21 minutes ago

  @TELUSsupport do you really want me to tag Telus in a Tweet at the fact that I’ve been on hold for over an hour with Support????

• 
  Ferris (@BuhlerFerris) reported 25 minutes ago

  Anyone else unable to login to their @TELUS account? Can't via the app or internet browser. @TELUSsupport