Telus Outage Report in Burkeville, British Columbia
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burkeville, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (13%)
- TV (7%)
- E-mail (5%)
- Total Blackout (5%)
Live Outage Map Near Burkeville, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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TV | 2 days ago |
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Wi-fi | 2 days ago |
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TV | 2 days ago |
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Phone | 2 days ago |
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Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Burkeville, British Columbia
Latest outage, problems and issue reports in Burkeville and nearby locations:
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Stefano Buliani (@sapessi) reported from Vancouver, British Columbia@lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there
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E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia.@TELUS advises that service has been restored.
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Raymond (@auraalexandra16) reported from Richmond, British Columbia@TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaSo @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia@TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT
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Brad Veinot (@VanCityVeinot) reported from Vancouver, British ColumbiaShout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaIt’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.
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Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia@reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia@TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaI’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.
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Nicholas John Ellan (@njfavengers) reported from Burnaby, British ColumbiaHey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear
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Chris Falskow (@falskow) reported from Delta, British Columbia@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
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James Young (@jamespatyoung) reported from North Vancouver, British Columbia@dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@TELUSsupport I just got off the phone with one of your techs and he informed he couldn’t help me install my telus email in my new IMac desktop. I keep getting error messages with my telus account but it’s an Apple problem? How am I supposed to get my email then??
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaAnd yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaTelus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaGod speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jen (@jestjenny) reportedWhy does #telus internet constantly go down????? Why am I still with this company? Ffs
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Dale Hennessey (@dale_hennessey) reported@TELUSsupport Hi there. Switched from Koodo to Telus Mobility for the 5G then learned my OnePlus 9 Pro isn't allowed to have 5G on your network. Any way to fix this? Or can you provide a timeline on when 5G will be available to me? Thanks!
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colleen broeffle (@colleenbroeffle) reportedTrudeau keeps saying "I got your back" He hasn't got mine. Never has. Does he "got your back"? My mortgage is until ln 75, groceries for 2, no meat or Fancy food, one week- $306.00, my hydro for a modest home, 2 older people, $360. Telus, almost $400. Got my back? Not at all
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Michael Bolton (@michaelbolton) reportedPhone scammers using phone numbers in my local block (which means they're probably using mine too). @TELUS *profit* last year: $348 million. Wait time for a customer service agent is ONE HOUR. "We sell phone services, but we don't believe in using phones ourselves."
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James Atkinson 🇨🇦 (@jamesatkinson27) reported@TELUS @TELUSsupport What have you done since yesterday to fix this problem?!?!?
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Andrea Beça 🏳️🌈 (@andreyuhYUHyuh) reportedHey @TELUS, why am I getting promo calls from Telus Mobility from men who creepily tell me they love me when I say, "No thanks."?! That was....an experience I never want to have again.
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Cory Knox (He/Him) (@CoryKnox) reportedCaller id is fundamentally broken. And no carrier seems to care. When I maintained a phone system with 250+ direct dial numbers, @TELUS allowed us to present any of those numbers for caller id, but we couldn't use our toll free numbers because they weren't on the PRI.
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Josh Reimer (@joshreimer55) reported@erinotoole how are you actually going to lower the cost of living? “Hey bell/Rogers/Telus, how about you cut your rates in half?” “Home Depot/Rona, let’s cut lumber prices” “Oh wait, there’s GLOBAL supply chain issues?” #Elxn44
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedGetting someone who can frigging provide web support is impossible ! @TELUS @TELUSBusiness thinks I have time to spend hours on phone chatting with them, going out and "Getting" code ... Shake your head ! Look up the word DELEGATION !
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedNow @TELUS @TELUSBusiness is telling me once I go and get all these things (basically doing their job) it will be 7 to 10 days !! WTF ! Oh special thanks to @densalejo for causing all this damage and mess !