Telus outages and service status in Burkeville, British Columbia

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Burkeville, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, North Vancouver, Richmond, and Burnaby.

City	Problem Type	Report Time
New Westminster	Phone	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	5 days ago
Vancouver	Total Blackout	5 days ago
Vancouver	Internet	5 days ago
Vancouver	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

• 
  BdblE (@MsYouDoYou) reported 2 minutes ago from Burnaby, British Columbia

  So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

• 
  Oladada (@whourDaDa) reported 4 minutes ago from Burnaby, British Columbia

  One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

• 
  trevor (@vancitytrevor) reported 6 minutes ago from New Westminster, British Columbia

  @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

• 
  E-Comm 9-1-1 (@EComm911_info) reported 6 minutes ago from Vancouver, British Columbia

  .@TELUS advises that service has been restored.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 10 minutes ago from Vancouver, British Columbia

  @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 15 minutes ago from Vancouver, British Columbia

  I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

• 
  BdblE (@MsYouDoYou) reported 17 minutes ago from Burnaby, British Columbia

  @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

• 
  Mary June Margarico (@Junayyyy) reported 20 minutes ago from Vancouver, British Columbia

  @TELUS sucks.

• 
  BdblE (@MsYouDoYou) reported 25 minutes ago from Burnaby, British Columbia

  @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

• 
  James Young (@jamespatyoung) reported 29 minutes ago from North Vancouver, British Columbia

  @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

• 
  Jennifer Duholke (@JDNovel) reported 31 minutes ago from North Vancouver, British Columbia

  @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

• 
  Raymond (@auraalexandra16) reported 32 minutes ago from Richmond, British Columbia

  @TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.

• 
  Brad Veinot (@VanCityVeinot) reported 41 minutes ago from Vancouver, British Columbia

  Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

• 
  Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported 43 minutes ago from Vancouver, British Columbia

  @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

• 
  Martin van den Hemel (@MartinvandenH) reported 44 minutes ago from Richmond, British Columbia

  Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

• 
  mike blackmon (@MikeyBlackmon) reported 46 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Stefano Buliani (@sapessi) reported 47 minutes ago from Vancouver, British Columbia

  @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

• 
  BdblE (@MsYouDoYou) reported 47 minutes ago from Burnaby, British Columbia

  @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

• 
  Grant Bowen (@bow_en_arrow) reported 52 minutes ago from North Vancouver, British Columbia

  @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

• 
  Chris Falskow (@falskow) reported 58 minutes ago from Delta, British Columbia

  @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drew Sinden (@Drewsinden) reported 4 minutes ago

  Hey @TELUS the quickest way for me to not use your service is to come to my ******* door. Please tell your boomer Sales Director. Thank You.

• 
  Hossein Mehrizy (@BcBestRate) reported 4 minutes ago

  @TELUSsupport I need a support tech call me ASAP! I have been #telus customer for 17 years and have over 10 products as well as 16 cellphone lines… just keep waiting and waiting for a simple task!!

• 
  Jongo! 🐝♦️ (@Jon_G_Olson) reported 5 minutes ago

  @bmf403 @TELUS I actually downgraded back to LTE. 5G is awful.

• 
  Jon G. (@WhiplashHimself) reported 12 minutes ago from Edmonton, Alberta

  Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

• 
  Anarchy Man (@__M__A__K__) reported 13 minutes ago

  @TELUSsupport @TELUS wtf is up with your website?? Everywhere I click for help I get “502 Bad Gateway”. 😡

• 
  whatsupinyyj (@whatsupinyyj) reported 15 minutes ago

  @Adam_Stirling Keep in mind this area (Shelbourne @ McKenzie to Hillside/Richmond area) has been a deadzone for cell service since at least May. Telus towers have been down, calls drop, texts not going through. Basically it's a bermuda triangle of cell service. Even 911 calls drop.

• 
  FrEmpireAA (@frempireak) reported 15 minutes ago

  @TELUSsupport Recently new to Telus and regretting my decision of switching mobility providers but I’ve escalated the issue and with Telus management with same result unfortunately

• 
  Rob Sheridan (@RobSheridan7) reported 18 minutes ago

  @tyleryphd @DeondreSmiles And its Telus’ network Koodo uses. Same company.

• 
  lil G 🇮🇱 (@ssmgg) reported 20 minutes ago

  **** U TELUS. I HOPE U KNOW IM NOT PAYING INTERNET EVER AGAIN. AFTER THIS LAST WEEK. YALL GETTIN SUED

• 
  John Gold investor (@2ndacc90210) reported 23 minutes ago

  @wildace @SilbergleitJr The issue with Bell is 1) TV is dying 2) They doubled their debt but didn't increase $/share since 2010 3) They pay out more than earnings 4) competition is increasing (IE: teksavvy/start.ca) 5) they are 2x debt/equity on B.S. I own Telus, but they want $70B capex by 2026 WOW!