Telus outages and service status in Burkeville, British Columbia
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Burkeville, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Aug 15, 12:21 AM EDT.
- Internet (53%)
- Total Blackout (18%)
- TV (12%)
- Phone (12%)
- Wi-fi (6%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burkeville, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burkeville, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 12 hours ago |
|
Burnaby
|
Internet | 5 days ago |
|
Richmond
|
TV | 6 days ago |
|
Vancouver
|
Internet | 6 days ago |
|
Vancouver
|
Total Blackout | 9 days ago |
|
Vancouver
|
Phone | 11 days ago |
Nearby cities with recent reports
Community Discussion
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Telus Issues Reports Near Burkeville, British Columbia
Latest outage, problems and issue reports in Burkeville and nearby locations:
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British ColumbiaBeen hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British ColumbiaIs @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served
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Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British ColumbiaI’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.
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E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British ColumbiaUPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC
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Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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Ross Derewianko (@PingRD) reported from Vancouver, British ColumbiaSo @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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kamil is still working on his summer *** (@K_Somaratne) reported from West End, British Columbia@sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back
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Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia@telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?
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mea70 (@doppelganger70) reported from North Vancouver, British ColumbiaIs #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
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GrandpaNippy (@kiemag) reported from Westmount, British Columbia@vancitysportswx It is a good route but not capable of handling the inevitable increase in volume, cell coverage is terrible #telus #rogers need to come up with an immediate upgrade plan
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mama bear 🙈🙉🙊 🏳️🌈 (@trackwanderer) reported from Vancouver, British Columbia@BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kiran (@KiranAnnappa) reportedI think only @koodo @TELUS has the confidence to upgrade a customer from their Basic plan to Premium plan without customer’s explicit request or customer’s knowledge. A thing called ‘Customer experience’ got no meaning 🙁 @CRTCeng
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TELUS Support (@TELUSsupport) reported@steeletalk 1/2 That doesn't sound like us and could be scam/phishing calls pretending to be TELUS. Check out our Call control feature that can help prevent many of these types of calls.
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Katie Rago (@Bossmanrago) reported@TELUSsupport between July 28 and today Aug 5 l have spoke to at least 8-9 Telus agents to resolve a problem . I've had agents diarize to call me back as follow up ... nothing. Any other business working like this would be bankrupt. Telus is the worst provider choice !!!
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T Bell (@BellTerryNEBC) reported@Derricktgoat @PaulB527811000 I can’t see Elon being stupid enough to help his competition . Telestat is likely about to be bought by Space ex . Carney & his pal get rich. Rogers/Bell/Telus get to modernize Spacex gets all of Canadas wifi comms. Win win win, except for the billions Telestat already got
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sub_commandante (@SCommandante) reported@business I will never use Telus again .
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Armando Asuncion (@qmanT) reported@Richard_sfu @TELUSsupport It’s Telus man! Crappy service and worst customer service of all! My latest bill increased by $ 5 each for Optik Tv and 3Gbps Internet which I not getting since upgrading from the 1. 5 Gbps and the speed is even worse. And they have the guts to increase it !
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Steve McDowall (@SteveMcDowall10) reported@bigdaddybustard @DannyAustin_9 Done , cancelled Rogers and got Telus. When they asked why I was cancelling, I went off on the poor guy on the phone..
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Kini Surrco | Dividend data (@kinisurrco) reportedFollow-up on last week's Canadian telecom thread. The algorithm just moved Telus from OPTIMAL to CAUTION 🟠 $T.TO : Quality 58 → 40. New CEO announced a 54.6% dividend cut + C$2.1B impairment. 8-year growth streak broken. The double-digit yield was real last week. Today it's a reset story. $BCE.TO : Still OPTIMAL. Quality 57, Opportunity 88. No change. Its 42% cut was last year. The market already priced it. Last week I said Quality was barely above 50 for both. That warning aged well. One week later, one crossed the line. This is exactly why I built the algorithm. A 55% cut doesn't happen in a vacuum, it follows years of declining EPS (-10% CAGR). The motor flagged the leadership vacuum and structural headwinds last week as concerns. Today they became the story. BCE at C$30 with P/FFO 4.3x still looks like the better risk/reward in Canadian telecom. But anyone saying this sector is simple right now isn't paying attention. 🇨🇦
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Curtis C (@unhappycanuck) reported@AngelaUnspoken Every 2 years I switch carriers. I was with Telus for 20 years and a new customer pays half the price an existing customer does. So now I rotate every 2 years and get the best deals. Most people nowadays can’t because of the credit check needed that’s why they screw existing customers.
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Tony (@intrepidudon) reported@PsudoMike Seems like a big bath. Telus just bought back Telus digital after spinning it out. New ceo taking a big write down so big bonuses and results later on. Lower expectations, outperform.