Telus Outage Report in Burkeville, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burkeville, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burkeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Burkeville, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Delta, Burnaby, Richmond, North Vancouver and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Burkeville, British Columbia
Latest outage, problems and issue reports in Burkeville and nearby locations:
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Kirsten Sharp
(@kirstenSharp) reported
from
Westmount, British Columbia
@DeletedFlavors @NEWS1130 Public mobile uses Telus network
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Emmanuel Naidoo
(@naidoo_emmanuel) reported
from
Burnaby, British Columbia
@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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Antman 🐜🐜
(@ntman__) reported
from
Burnaby, British Columbia
@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
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Michael Smit
(@msmit) reported
from
Vancouver, British Columbia
@telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Lori Foster
(@hornscallywag) reported
from
West End, British Columbia
**** Telus money grubbing ********!!!!
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aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
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Karla كارلا جبيلي (she/her)
(@asianhabibti) reported
from
Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Sue🇨🇦 😎🍺
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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David Schreck
(@StrategicThghts) reported
from
North Vancouver, British Columbia
@marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.
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David Schreck
(@StrategicThghts) reported
from
North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lou Stoule
(@DwnDak) reported
@CarmichaelKevin @nationalpost @BatPost I pay $45/mth USD ($61CDN) for unlimited call/text/data across US/Canada/Mexico down here in Florida for my Verizon plan. In Canada, I paid $105/mth with Telus for unlimited Canada only plan.
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Tim Conrad, APR
(@timsbits) reported
First, @TELUS Connect app issue. My account was not showing properly on their end. Hence, it wasn't working for me! After five agents I got to one who had to get me to remove the cover from new internet box. Cover wouldn't budge, until the entire unit came off. 8/This was 1:29min
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Vansportsfan82
(@bbctsan82) reported
@casualmomsense @TELUS Problem is the people on the phone are just going off a script and don't actually do installs (sometimes you can get a tech that's working from home that day for whatever reason but that's rare)
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Xpl0iter
(@xpl0iter) reported
@xPolyMorphic @KoreaXboxnews Hello fellow Canadian. How do you feel about bell and Rogers (and Telus) forcing competition from entering? And as a result, you paying absurd prices for your cellphone plans? Clearly you know that Canada has worst dollar to value of cell service in world? It's bad for consumers
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Tim Conrad, APR
(@timsbits) reported
They assure me there will be no charge and the technician will ensure everything is connected so the @TELUS Connect app will work as it should. 14/Kudos to the agent, they really did try the best of all to help.
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Brad Zubick
(@cube5142) reported
@TELUS @TELUSsupport what happened to my centre ice package I wanna watch hockey and it’s not working
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J. Karen Parker
(@jkparker) reported
Anyone else in Edmonton on DSL internet (we are with Teksavvy but it uses telus’ infra) experiencing an outage right now?
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Vansportsfan82
(@bbctsan82) reported
@casualmomsense @TELUS I'm really shutting up now - I'm going to get myself into trouble lol
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Lamb since 1993 🦋🦋🦋
(@Mc_4life_) reported
@TELUSsupport Hi, is this a legitimate number for a Koodo/Telus win back team? I'm a former customer looking to come back and I talked to someone from this number and just want to make sure they aren't a scammer - it's 1-866-264-2964
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🎃 ᓅᑎᓂᑐᒫᑲᐣ 🦇
(@cedarsageskoden) reported
@HLeafriver I keep trying to figure out how to do it it’s frustrated that i don’t just have a login but maybe i can give you my telus optik tv account