Telus Outage Report in Burkeville, British Columbia
Why is my Telus service not working?
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burkeville, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Telus
Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Burkeville, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 2 days ago |
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Internet | 2 days ago |
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Total Blackout | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Burkeville, British Columbia
Latest outage, problems and issue reports in Burkeville and nearby locations:
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Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
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James Young (@jamespatyoung) reported from North Vancouver, British Columbia@dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.
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Chris Falskow (@falskow) reported from Delta, British Columbia@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
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Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia@TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaSo @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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Martin van den Hemel (@MartinvandenH) reported from Richmond, British ColumbiaHey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds
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trevor (@vancitytrevor) reported from New Westminster, British Columbia@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Oladada (@whourDaDa) reported from Burnaby, British ColumbiaOne of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
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Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia@TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
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Raymond (@auraalexandra16) reported from Richmond, British Columbia@TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaI think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
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Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British ColumbiaI actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
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Brad Veinot (@VanCityVeinot) reported from Vancouver, British ColumbiaShout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alicia Ambrosio (@aliciaambrosio) reportedCall comes from local number but clearly originates in overseas call centre. Callers claims to be calling on behalf of Telus Mobility to offer free device upgrade “for being loyal customer”. Aroused my suspicion bc I’m not telus customer.
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mcmuffin (@the_mcmuffin_) reported@JessicaMazur @TELUS Yeah its down for me too :(
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Rosanna Cholak 🇨🇦 (@CholakRosanna) reported@OrcaBC101 Telus owns Koodo: think Telus has over extended itself when they lack knowledge and hope their customers are more stupid than they are... and ignore things like when you tell them they made the deal to change for the same price...BULLSHIT 37.00 is NOT 62.00 before loyalty figures
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Gary Sanghera (@gsanghera10) reported@JodiMann7 @TELUS I got the same text. Just got off the phone with support and they’re saying I don’t have any extra charges … hour long wait
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Les (@Les98045811) reported@Janeenius Had Telus remove their complete security system from my home. Lot of issues without resolution.
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𝖈𝖆𝖘𝖘𝖎𝖚𝖘 (@cassiuscosplay) reportedIf Telus could stop randomly dropping all service that would be ******* great
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Oscillating Hue-Man (@Hendrix0FHipHop) reported@TELUS Maple ridge BC is having Issues with Service. No one in my Building that has Telus internet and Cable is Working. What's going on?????
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Sebastian A (@trainwithseb) reported@TELUS So you are intermittently shutting our service down ? Interesting way of promoting services. Just saying
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Mo Dhaliwal (@modhaliwal) reported@therealjugni @TELUS It’s unreal that one person can sell me **** across all their departments, but to unwind it all I have to call 3 different departments separately and wait on hold for 40+ minutes on each. This is 🤯 @TELUSsupport
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Aaron Shaddock (@AaronShaddock) reported@AotearoaNic @jakkuh_t @TELUS Paying $70 for 50mbps down and 20mbps up here in Aus. Australia getting ripped again. :(