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Telus

Telus Outage Report in Burkeville, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Burkeville, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, North Vancouver, Richmond, and Burnaby.

CityProblem TypeReport Time
New Westminster Phone 3 hours ago
Vancouver Internet 22 hours ago
Vancouver Internet 2 days ago
Vancouver Total Blackout 3 days ago
Vancouver Internet 3 days ago
Vancouver Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

  • Junayyyy
    Mary June Margarico (@Junayyyy) reported from Vancouver, British Columbia

    @TELUS sucks.

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

  • CiaraHempseed
    Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • philwhln
    Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia

    @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

  • vancitytrevor
    trevor (@vancitytrevor) reported from New Westminster, British Columbia

    @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

  • VanCityVeinot
    Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia

    Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

  • falskow
    Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • MartinvandenH
    Martin van den Hemel (@MartinvandenH) reported from Richmond, British Columbia

    Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

  • JDNovel
    Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia

    @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

  • jamespatyoung
    James Young (@jamespatyoung) reported from North Vancouver, British Columbia

    @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

  • whourDaDa
    Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • auraalexandra16
    Raymond (@auraalexandra16) reported from Richmond, British Columbia

    @TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.

  • MikeyBlackmon
    mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • spawnsteryvr
    Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • bow_en_arrow
    Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia

    @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Psyllea
    Psyllea (@Psyllea) reported

    @Bell Thanks for the spam calls asking if I want to put somebody on my account. And thank you even more for it taking 14 days to actually be put on a do not call list. I really appreciate how little you give a **** about me as a customer. Maybe Ill change to @TELUS

  • puck_lover
    Puck Lover (@puck_lover) reported

    @TELUS Too bad its not available 🙄

  • gord_h
    Gord H (@gord_h) reported

    @Telus @BT_Vancouver @RLacate why do we not get BT Vancouver anymore on Telus tv ? we get BT Toronto... #sucks #cfjc

  • nakatomiplz2121
    Ryan (@nakatomiplz2121) reported

    @willyswondermov where is it streaming in Canada? Can’t find on Telus, iTunes or Amazon. Please help.

  • joel_patch
    Joel Patch (@joel_patch) reported

    Nothing like being hung up on &interrupted steadily and not have 1 question answered during a cust.service call last night @TELUS @TELUSsupport maybe #howdoicancel #canBELLdobetter #terriblecustomerserviceMikael

  • LileikisParker
    Parker Lileikis (@LileikisParker) reported

    @PhotoGirlAimes Hi Amy! I’m a Telus D2C rep for Calgary, and would be happy to help with your internet issue and save you some money! Feel free to send me a message if you’re interested in hearing about what we can offer!

  • arista_photos
    Arista (@arista_photos) reported

    @HaruunAli Agreed. I live across the block from the burial grounds. A construction and a new station would damage the area. The only way for this project to work is to tear down the Telus Field and the Rossdale plant. I am uneasy with this project. We have so many structures in the RV area.

  • Bluyx1
    Bluyx (@Bluyx1) reported

    @vanpatsow @TELUS Are you stupid, its called opt out of promos *******.

  • jvsjoe
    Joe Van Snellenberg (aka Joe delivery guy) (@jvsjoe) reported

    I heard that Bell, Rogers, and Telus collectively got more than $240m from the federal Canadian Emergency Wage Subsidy Fund. Instead of using it for employee wage subsidies, Telus used it to up investor payouts, Rogers cut jobs. Bell said We'll do BOTH!

  • LordChancello11
    Lord Chancellor (@LordChancello11) reported

    @nationalpost Telus outsources many of their jobs to India too like what RBC was caught doing many years ago. Yet, they have no problem taking Canadian $$$ but don't want to hire Canadians