Telus Outage Report in Burkeville, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burkeville, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burkeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Burkeville, British Columbia
The most recent Telus outage reports came from the following cities: New Westminster, Vancouver, Burnaby, North Vancouver and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Burkeville, British Columbia
Latest outage, problems and issue reports in Burkeville and nearby locations:
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Mark the Teacher
(@mmgreid) reported
from
Vancouver, British Columbia
@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.
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aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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Stephanie Hahn
(@rxstephanie) reported
from
Vancouver, British Columbia
@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
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Lori Foster
(@hornscallywag) reported
from
West End, British Columbia
**** Telus money grubbing ********!!!!
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.
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Lori Foster
(@hornscallywag) reported
from
West End, British Columbia
Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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Stefano Buliani
(@sapessi) reported
from
Vancouver, British Columbia
I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!
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Rob Bahd
(@robbahd) reported
from
Delta, British Columbia
@RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.
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SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
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Emmanuel Naidoo
(@naidoo_emmanuel) reported
from
Burnaby, British Columbia
@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Maggie
(@mmck) reported
@TELUSsupport I would like to end all of my services with @TELUS (multiple phones,cable,internet) ASAP. Who do I contact? Customer Service is a complete joke.
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CDN Cynic
(@Cynic96104984) reported
Why would anyone subscribe to a service that charges extra for anything beyond the bare, mediocre minimum??? #PikTV is already a dismally inelegant product - try watching a hockey game on it! - so why does @Telus push it?!? It’s utter garbage!!!
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TELUS Support
(@TELUSsupport) reported
@0TimBannister0 Oh! In Toronto. Definitely not normal. I would suggest trying a new SIM card. You can get one from the closest TELUS store. If that doesn't fix the issue something might be up with the phone.
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Maggie
(@mmck) reported
@TELUSsupport I’ve just had one of the absolute worst customer service experiences of my life - all I needed was 3 old invoices sent to me. Impossible. I would like to end all my services with Telus ASAP. Can you please have someone contact me.
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Jim Wilde
(@WildeBari) reported
@nleenders If you are having problems with Telus, try Uniserve. They offer the same stuff as Telus, and use Telus' network (they buy wholesale). Then if you have a problem, Uniserve deals with Telus, and has a lot more clout to get it resolved.
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dshaydon
(@dshaydon1) reported
@JonathanWNV Going out on a limb here and I predict EnerGuide advisors will be less helpful then a Telus help line
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Shirley Y
(@shirleyyeung) reported
@JumpingTraci @TELUS @TELUSsupport Booooo is right! I was told to book another appointment. Who knows if they'll just cancel without notice again? And that someone will follow up tomorrow, which is THREE days after when I first had issues. Still have a failing router!
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essnguyeen
(@essnguyeen) reported
@TELUS @TELUSsupport How could Telus have the audacity to mess with my credit score when THEY are the ones that screwed up? I never even used ur services, never received a chip or ANYTHING. Terrible service.. Being told it was solved and now it isn’t? Liars.
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CBT: crash bandicoot therapy
(@auzziejlee) reported
For the next ten years, Telus continued to promise us that they would fix this issue as they initially promised but would send in people to do small band-aid fixes and delay appointments until this very day. The previous neighbors we had an agreement with moved out cont.
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Amanda
(@anickid) reported
@CRTCeng Why do you hate consumers? Why don't you support competition in the market? How do you justify a conflict of interest having your head be the former VP of Telus?