Telus Outage Report in Burkeville, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Burkeville, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burkeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Telus
Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Burkeville, British Columbia
The most recent Telus outage reports came from the following cities: Richmond, Vancouver, Burnaby, Delta, North Vancouver and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Phone | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
||
| Burnaby |
Wi-fi | |
| Burnaby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Burkeville, British Columbia
Latest outage, problems and issue reports in Burkeville and nearby locations:
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ChristopheRichardson
(@RichardsonYVR) reported
from
Vancouver, British Columbia
Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...
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Steven Schelling
(@StevenINK) reported
from
Vancouver, British Columbia
@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
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Shahraz Kassam
(@Shamindiamonds) reported
from
Burnaby, British Columbia
25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.
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F3L!C!A S!LVA
(@FreakyFelicia) reported
from
New Westminster, British Columbia
After months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library
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Chris Withers
(@Chris_Withers) reported
from
Norgate, British Columbia
@TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Wtf is up with my internet @TELUS
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Jeanne
(@Meanchef) reported
from
West End, British Columbia
Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.
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Scott Stevens
(@scuttlebuttdad) reported
from
Delta, British Columbia
@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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Kelsey Webb
(@KelseyWebbratz) reported
from
Burnaby, British Columbia
Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
@timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.
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Daniel Fox
(@danudey) reported
from
Mount Pleasant, British Columbia
@MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.
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Stuart Dickson
(@stuball6251) reported
from
New Westminster, British Columbia
@MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.
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The Real Thanksgiving was Last Month
(@jsney20) reported
from
Burnaby, British Columbia
Telus is bad. Please follow me for more Canadian Telecom info
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Tee
(@Life_is_2_Long) reported
from
Delta, British Columbia
@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
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Jeanne
(@Meanchef) reported
from
West End, British Columbia
I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.
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Paul McAfee
(@MrPaulMcAfee) reported
from
Vancouver, British Columbia
When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything
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Luis Giraldo
(@luisgiraldo) reported
from
Vancouver, British Columbia
I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.
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Haren
(@HarenNt) reported
from
Vancouver, British Columbia
“Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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gina vetro
(@ginavetro_) reported
Any recommendations for reliable and affordable home Internet service in Calgary? (Besides Telus bc it doesn't have service in location of new apartment)
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Joshua Brass Fraser - Piyêsîs ᐱᔦᓰᓯᐢ Marketing
(@piyesisbrand) reported
@TELUS @TELUSBusiness @TELUSsupport Hi there. I currently have 75 Internet - keeps freezing/slowing down. The signal broke 3 times during a meeting I was hosting. We've been with Telus for years, apparently we are eligible for Fibre Optic, but they keep hanging up. #Calgary #help
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nobody
(@funnygurl01) reported
@Arrrgh2001 @TELUSsupport Just got a $100.00 credit on my telus account because of my migration ***********. Fight for compensation if you are a victim of Telus incompetence and negligence! Pass the word. I will help you with that.
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Jennifer
(@NurseGingerJen) reported
First time in my life I can say @TELUS sucks.
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Bliss 🐝
(@itsbetter2gethr) reported
Big Telecom took hundreds of millions of dollars in emergency COVID aid from the federal government and paid it out to their investors. Now some r laying off employees in droves while raking in massive profits, jacking up prices #payitback @Rogers @Bell @TELUS #stopthesteal
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Zack
(@CriticalGamer16) reported
Scratch that, apparently it's telus having the worst service ever. What the hell am I paying $110 a month for again? This is bullshit man, I had better service in Alberta, for **** sake.
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Bex
(@Medibrat) reported
I know it's this end, because if I disconnect from my wifi and use my cell data (also ridiculous because @TELUS also cannot provide reliable cellular service), that works.
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Chris 'ChristaBorg' Conley
(@ChristaBorg) reported
@breadwitchery Telus** lol voice texting sucks
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Oilers John 🇨🇦 ✈️
(@OilersJohn) reported
Why is @telus so horrible at listing games on the guide on the NHL Centre Ice channels? @TELUSsupport
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902inToronto
(@902intoronto) reported
@Victoria59L @Bell @Rogers you’re lake huron right? our cottage has embarrassingly bad service for us on bell/telus towers up there. thinking of getting a wifi repeater just to have internet at all since the cell reception is borderline non-existent in the kincardine area