Telus

Telus Outage Report in Burkeville, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burkeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burkeville, British Columbia 03/23/2026 19:15

March 23: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Burkeville, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Phone
CanadaVancouver E-mail
CanadaVancouver E-mail
CanadaVancouver Wi-fi
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.

  • jodyvance Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.

  • galleryss Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia

    @AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍

  • RSine57 Ron Sine (@RSine57) reported from Burnaby, British Columbia

    @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • SbonnerABV SbonnerABV (@SbonnerABV) reported from Vancouver, British Columbia

    I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.

  • banger19 Michelle Bancroft (@banger19) reported from Vancouver, British Columbia

    @TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.

  • KelseyWebbratz Kelsey Webb (@KelseyWebbratz) reported from Burnaby, British Columbia

    Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.

  • RichardsonYVR ChristopheRichardson (@RichardsonYVR) reported from Vancouver, British Columbia

    Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Email down and out in Vancouver.....again. Thanks for nothing #Telus.

  • Margieville Margieville (@Margieville) reported from Burnaby, British Columbia

    Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

  • luisgiraldo Luis Giraldo (@luisgiraldo) reported from Vancouver, British Columbia

    I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

  • Margieville Margieville (@Margieville) reported from Burnaby, British Columbia

    I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

  • stuball6251 Stuart Dickson (@stuball6251) reported from New Westminster, British Columbia

    @MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.

  • StevenINK Steven Schelling (@StevenINK) reported from Vancouver, British Columbia

    @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LivetoErr 🇨🇦LiveToErr🇨🇦 (@LivetoErr) reported

    @TheColo97363255 @CTVNews Then launch a complaint with TELUS. Analyzing data regarding the general movement of Canadians during a lockdown has value. Should they have told us they were doing it? Sure but can you really say doing so would have eased the minds of Canadians? I can’t.

  • ChadArcher1 it's a Travis D ! (@ChadArcher1) reported from Drumheller, Alberta

    Hey @TELUS way to go on your failed internet and television service. Love to miss #nhlplayoffs2022 because of technical difficulties.

  • LivetoErr 🇨🇦LiveToErr🇨🇦 (@LivetoErr) reported

    @TheColo97363255 @CTVNews They didn’t ping your phones location. Your cell provider did, like they always do. You consent to that ping when you have cellular service on. Then TELUS aggregated and de-identified it that data before giving it to the government. Your private data wasn’t given away.

  • megstoll Megan Stoll (@megstoll) reported

    @Shawhelp Which is why I’ve hesitated for so long in switching providers. Please understand I’ve given Shaw many more chances than I probably should have for the money I pay. It’s not acceptable anymore. We’ve arrived and set up at our new viewing party location with no issues w/Telus

  • NatesHouse27 Nate's House (@NatesHouse27) reported

    @TELUS congratulations for having a service right now that is equally shittier than Shaw. Not sure what I’m paying for, but the value doesn't equal out.

  • DidiMiesen Didi Miesen (@DidiMiesen) reported

    @Qualifyfor @TELUS What surprises me is how meek & complacent Nova Scotians actually are about how horrifically they're/we're being GOUGHED by our service companies & also by the "We're going to devote ourselves to Health Care freaking CON liars who have thrown us all into the garbage!

  • sydthesquider Syd Perkins (@sydthesquider) reported

    @TELUSsupport She wrote it down in her day timer. Does not remember. Thinks it could have been radio - 630 CHED. If it was e-mail Telus would know of course - wife deletes her emails.

  • greatstonejones Jason Schwab (@greatstonejones) reported

    @TELUSsupport so my Telus Pil TV again is not working. I bought a new Apple box cause you told my pol box was too old and not going to be replaced but after two weeks of hood tv now it is “not logged in” and won’t let me log in.

  • _mdgomes ♌️ (@_mdgomes) reported

    I switched to Telus and omfg the service is so ******* ***. I gotta switch back to Rogers asapppp

  • lacanada lacanada (@lacanada) reported

    @PaulDoroshenko @TELUS Some ppl never learn…..go with Shaw, only slightly better.