Telus outages and service status in New Westminster, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 24, 10:58 PM EDT.
- Internet (67%)
- Total Blackout (17%)
- Phone (17%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Anmore, Surrey, North Vancouver, and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
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Total Blackout | 1 day ago |
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Vancouver
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Internet | 2 days ago |
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Vancouver
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Internet | 3 days ago |
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Vancouver
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Internet | 3 days ago |
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Vancouver
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Internet | 8 days ago |
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Vancouver
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Internet | 10 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British ColumbiaHassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British ColumbiaIs @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Asim Maple (@asim_maple) reported from Surrey, British Columbia@TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever
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Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
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kamil is still working on his summer *** (@K_Somaratne) reported from West End, British Columbia@sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too
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Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
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HODLouly (@Maria_here) reported from Burnaby, British Columbia@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
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miranda hudson (@_hudsonny) reported from Vancouver, British ColumbiaWho is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Lucas Mastelaro (@lucasmastelaro) reported from Vancouver, British ColumbiaCan you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
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Jim Gordon (@jimgordontv) reported from Vancouver, British ColumbiaHey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia@roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible
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Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British ColumbiaHi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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cнrιѕ (@getmangled) reported@TELUS Travel between Fort McMurray and Edmonton. From Grassland north to McMurray service is abysmal. From 5G to LTE to 3G to no service at all in multiple areas. It’s been that way for far too long.
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John Homan (@_JBH8) reportedIn case you're wondering about your Internet, phone service or TV service not working, flooding has created issues for @TELUS customers in the downtown area and for @Rogers customers, in the Greisbach, Londonderry and Beaumaris lake areas. Check their websites for more details #Yeg
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JB (@JB969918124076) reported@TELUSsupport And now Telus has again shut down my business account without any approval. The account is in good standing. Even better, no one at Telus can address a business line outage on the weekend.
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B Bic (@BigBiche) reported@TELUSsupport Hey Telus, 2 and a half hours trying to deal with you guys today and eventually a message that “ Sorry, but the corporate section is closed for the day”. You guys suck *****. **** you
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ChinoAleman (@chinoalemano) reportedCould a company worth less than $200M be the first name in AI-RAN in Canada? Everything points to yes. The company: $AMPG. Partnered with $T.TO. Precision first, house rule: carriers deploy, vendors supply the layers. The exact claim, full thesis just published: Canada's first AI-RAN deployment will run on AmpliTech radios. Here's the board. 👇 THE ONLY HORSE. Canada has one carrier capable of deploying AI-RAN: Telus. Forced by Ottawa to rip out Huawei, it became open RAN's truest believer. ~5,000 macro sites converting. Half by 2027. It runs Canada's FIRST AI-powered RAN controller, live since September. It's building Canada's ONLY sovereign NVIDIA GPU factories. The first one sold out. 60,000+ GPUs planned. Federal MOU signed. Bell runs a closed RAN. Rogers is selling data centers. One address. ALREADY ON THE TOWER. On every converted Telus open RAN site, each sector runs five radios. Two are AmpliTech's. Commercial. Tier-1. Today. Chosen, per Telus's own VP, for financial strength: Nasdaq-listed, supplying the federal government and NASA. And June 25, on camera: direct supplier, confirmed. Orders EXCEED the $40M LOI by $5-7 million. Telus wants new configurations. Fawad says "which we'll be announcing". THE THESIS, built on the bear case. Telus's VP said in November: no multivendor massive MIMO in the network yet. The 64T64R "has limitations". The customer's own objections. On the record. Now watch the 2026 ladder, rung by rung: ➟ Northeastern validation in May. ➟ PlugFest interop in June. ➟ NVIDIA's AI-RAN ecosystem and NTIA's VALOR in July. Each rung maps onto an objection. And here's why the market cap is the point, not the problem. AMPG doesn't need to out-muscle Samsung or NVIDIA. Telus built its network so radios hang off OPEN interfaces, chosen by a VP who rejects lock-in on the record. In a closed network, the giant wins the AI-RAN jump automatically. In an open one, a sub-$200M company can win a slot. That's not a loophole. That's literally what open RAN was invented for. THE CHECKPOINTS, because a thesis without falsifiers is a pamphlet: ➟ Canada's public certification register (ISED REL). The 64T64R prints there before any press release. Anyone can watch it. ➟ The teased Telus configurations. ➟ August earnings, where conference words become audited numbers. ➟ The red flag, written in advance: November with no cert and no news, and I'll say this thesis took damage. In those exact words. Do not forget, Fawad said that "Telus coming for more and more" and waiting for new configurations. Which one? The market can keep debating the story. I'd rather watch the database. Full thesis, every claim linked. Not financial advice. I'm long $AMPG. DYOR. 📡
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Devon Cornwallis (@CornwallisDevon) reported@TELUS @TELUSsupport is asking for a driver's license and pin that were set up in the 90's before they'll cancel service and say there's no way around it, wtaf? All this for a client moved overseas and not able to use the service! They'll take money for no service!
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Finn Stockinger (@FinnStockinger) reportedIs the telecom sector about to trigger a massive investment supercycle? Nokia ($NOK) just dropped a bombshell by launching the industry’s first AI-native RAN platform, but this isn't just another isolated corporate press release. Yesterday's Q2 2026 earnings from Ericsson ($ERIC) and rapid shifts from major network operators confirm that the global telecom infrastructure Capex is undergoing a historic transformation. The smart money is quietly connecting some highly lucrative, asymmetric dots. 👇 1. What is AI-RAN & Why Does It Matter? Traditional Radio Access Networks (RAN) rely on incredibly expensive, rigid, proprietary hardware. AI-RAN virtualizes this entire architecture into software. Cell towers essentially become agile, edge-computing micro-datacenters. The hardware doesn't just route your calls; it processes AI workloads on the fly. The mastermind behind this is NVIDIA ($NVDA) and the AI-RAN Alliance (which unites NVIDIA, Nokia, Ericsson, SoftBank, and T-Mobile). Their goal? Push GPU-accelerated computing into every base station. Nokia claims this software-led, accelerated shift will boost spectral efficiency by 20% immediately, with a roadmap to >100% by 2028. For debt-laden operators, this means doubling network capacity without buying more multi-billion-dollar spectrum or replacing physical towers. 2. From Slides to Capex: What Ericsson's Q2 Earnings Just Confirmed We are officially moving past the "proof of concept" phase. Just yesterday, during Ericsson’s Q2 earnings call, outgoing CEO Börje Ekholm explicitly stated: "The next phase of AI is going to benefit our industry quite substantially... especially as physical AI develops." To fund this massive transition and offset inflationary hardware parts, Ericsson is actively raising prices on legacy contracts, paving the way for AI-RAN standard deployments. Global tier-1 carriers are already jumping in: > SK Telecom $SKM (South Korea) is launching a massive national AI-RAN pilot to test real-world physical AI applications (like automated factory robots and drone sensing). > T-Mobile US has partnered with NVIDIA, Ericsson, and Nokia to launch a Joint AI-RAN Innovation Center to standardize this tech in the US. > Telus (Canada) is deploying AI-powered network controllers to optimize spectral efficiency and slash tower power consumption. 3. The Derivative Play: AmpliTech ($AMPG) Nokia, Ericsson, and NVIDIA are massive, slow-moving ships. To find true market asymmetry, smart money looks for niche, highly-certified hardware enablers. To run software-heavy, GPU-driven AI-RAN, you still need highly advanced, open-standard (O-RAN) hardware on the ground to handle the high-frequency radio waves. Enter AmpliTech Group ($AMPG), a US-designed micro-cap manufacturing high-performance 64T64R Massive MIMO radios. In his latest discussions with Maxim Group (following up on my yesterday's post), the CEO highlighted a major strategic pivot that flipped the script for shareholders: > ATM Canceled: Completely terminating their dilutive at-the-market equity sales facility. > $10M Buyback: Launching a massive $10M stock repurchase program funded entirely by cash on hand, signaling to Wall Street that management believes the stock is heavily undervalued. > Strong Fundamentals: This move is backed by stellar Q1 results - revenue surged 48.6% YoY to $5.35M, while gross margins skyrocketed to 48% (up from 33% last year). As one of the very few US-designed, O-RAN certified hardware providers with a clean balance sheet, they are uniquely positioned to capture domestic infrastructure contracts as US telcos upgrade to GPU-accelerated AI-RAN architecture. Summary When giants like NVIDIA, Nokia, Ericsson, SK Telecom, and Telus validate a trend, the hardware supply chain wins first. AI-RAN is setting up to be one of the most under-the-radar infrastructure plays of late 2026. Are you sticking to legacy giants, or hunting for asymmetric risk-reward in the micro-cap space?
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Grouchy Grandpa (@GrouchyGrandpa0) reported@TELUS I accept the terms of service for t911 and get that error on the next page
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🇨🇦🍁 (@kniffy24) reportedTelus Med access, can your customer service at least pick up calls? This is becoming more of an issue now and it’s not great pushing clinic times without explanation as to why! @TELUS @TELUSsupport
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bijboutique (@bijboutique1) reported@TELUSsupport @TELUS your tech support is GARBAGE! Refusal to fix my service. Trying to FORCE ME to buy fiber optic. **** OFF I AM NOT BUYING FIBER OPTIC. COME FIX MY LAWN FIRST!