Telus outages and service status in New Westminster, British Columbia

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Telus generated 1 outage signal in the last 24 hours around New Westminster, including 1 direct report.
The most common problems reported in this area mention Internet, Phone, and Total Blackout.
The most recent signal from this area was received May 27, 9:37 PM EDT.

Internet (50%)
Phone (18%)
Total Blackout (12%)
Wi-fi (12%)
E-mail (6%)
TV (2%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	New Westminster	Baseline
May 27, 7:40 AM EDT	0	0	0
May 27, 8:00 AM EDT	0	0	0
May 27, 8:20 AM EDT	0	0	0
May 27, 8:40 AM EDT	0	0	0
May 27, 9:00 AM EDT	0	0	0
May 27, 9:20 AM EDT	0	0	0
May 27, 9:40 AM EDT	0	0	0
May 27, 10:00 AM EDT	0	0	0
May 27, 10:20 AM EDT	0	0	0
May 27, 10:40 AM EDT	0	0	0
May 27, 11:00 AM EDT	0	0	0
May 27, 11:20 AM EDT	0	0	0
May 27, 11:40 AM EDT	0	0	0
May 27, 12:00 PM EDT	0	0	0
May 27, 12:20 PM EDT	0	0	0
May 27, 12:40 PM EDT	0	0	0
May 27, 1:00 PM EDT	0	0	0
May 27, 1:20 PM EDT	0	0	0
May 27, 1:40 PM EDT	0	0	0
May 27, 2:00 PM EDT	0	0	0
May 27, 2:20 PM EDT	0	0	0
May 27, 2:40 PM EDT	0	0	0
May 27, 3:00 PM EDT	0	0	0
May 27, 3:20 PM EDT	0	0	0
May 27, 3:40 PM EDT	0	0	0
May 27, 4:00 PM EDT	0	0	0
May 27, 4:20 PM EDT	0	0	0
May 27, 4:40 PM EDT	0	0	0
May 27, 5:00 PM EDT	0	0	0
May 27, 5:20 PM EDT	0	0	0
May 27, 5:40 PM EDT	0	0	0
May 27, 6:00 PM EDT	0	0	0
May 27, 6:20 PM EDT	0	0	0
May 27, 6:40 PM EDT	0	0	0
May 27, 7:00 PM EDT	0	0	0
May 27, 7:20 PM EDT	0	0	0
May 27, 7:40 PM EDT	0	0	0
May 27, 8:00 PM EDT	0	0	0
May 27, 8:20 PM EDT	0	0	0
May 27, 8:40 PM EDT	0	0	0
May 27, 9:00 PM EDT	0	0	0
May 27, 9:20 PM EDT	0	0	0
May 27, 9:40 PM EDT	0	0	0
May 27, 10:00 PM EDT	0	0	0
May 27, 10:20 PM EDT	0	0	0
May 27, 10:40 PM EDT	0	0	0
May 27, 11:00 PM EDT	0	0	0
May 27, 11:20 PM EDT	0	0	0
May 27, 11:40 PM EDT	0	0	0
May 28, 12:00 AM EDT	0	0	0
May 28, 12:20 AM EDT	0	0	0
May 28, 12:40 AM EDT	0	0	0
May 28, 1:00 AM EDT	0	0	0
May 28, 1:20 AM EDT	0	0	0
May 28, 1:40 AM EDT	0	0	0
May 28, 2:00 AM EDT	0	0	0
May 28, 2:20 AM EDT	0	0	0
May 28, 2:40 AM EDT	0	0	0
May 28, 3:00 AM EDT	0	0	0
May 28, 3:20 AM EDT	0	0	0
May 28, 3:40 AM EDT	0	0	0
May 28, 4:00 AM EDT	0	0	0
May 28, 4:20 AM EDT	0	0	0
May 28, 4:40 AM EDT	0	0	0
May 28, 5:00 AM EDT	0	0	0
May 28, 5:20 AM EDT	0	0	0
May 28, 5:40 AM EDT	0	0	0
May 28, 6:00 AM EDT	0	0	0
May 28, 6:20 AM EDT	0	0	0
May 28, 6:40 AM EDT	0	0	0
May 28, 7:00 AM EDT	0	0	0
May 28, 7:20 AM EDT	0	0	0
May 28, 7:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Telus outage reports came from the following cities: Burnaby, Vancouver, Surrey, New Westminster, Richmond, Delta, North Vancouver, and Coquitlam.

City	Problem Type	Report Time
Burnaby	Internet	10 hours ago
Vancouver	E-mail	1 day ago
Surrey	Phone	4 days ago
Surrey	Internet	4 days ago
Vancouver	Wi-fi	4 days ago
New Westminster	Internet	5 days ago

Nearby cities with recent reports

Vancouver

5 recent signals

1 day ago

Surrey

3 recent signals

4 days ago

Burnaby

1 recent signals

10 hours ago

New Westminster

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

Brad Atchison (@Brad604) reported 3 minutes ago from New Westminster, British Columbia
Anyone else having Koodo/Telus issues right now?
Cam Cavers (@camcavers) reported 6 minutes ago from Vancouver, British Columbia
@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
Gustavo Lin | 林偉綸 (@Gusslin) reported 8 minutes ago from Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
BdblE (@MsYouDoYou) reported 9 minutes ago from Burnaby, British Columbia
@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
Marla Poirier (@marlap2) reported 14 minutes ago from Surrey, British Columbia
@TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.
#IndianStatus531 (@BlueCedarAngel) reported 22 minutes ago from Burnaby, British Columbia
There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.
Kim (@LuvKimber) reported 22 minutes ago from Surrey, British Columbia
So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
John Reid (@johnb45_reid) reported 24 minutes ago from Coquitlam, British Columbia
Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.
freelance cyberbully (@d_esiree_______) reported 27 minutes ago from Vancouver, British Columbia
In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
Miles (@mobius84) reported 28 minutes ago from Surrey, British Columbia
@TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.
Gustavo Lin | 林偉綸 (@Gusslin) reported 33 minutes ago from Vancouver, British Columbia
Still having issues with @TELUS wireless
DaleCadeau (@DaleCadeau) reported 36 minutes ago from Delta, British Columbia
@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
Dave Pasin (@dave_pasin) reported 37 minutes ago from Vancouver, British Columbia
@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
Mark the Teacher (@mmgreid) reported 38 minutes ago from Vancouver, British Columbia
@CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.
RitchWorld (@RitchWorld) reported 42 minutes ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
Andrew Ferguson (@warandpeace) reported 45 minutes ago from Vancouver, British Columbia
@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
Dave Pasin (@dave_pasin) reported 46 minutes ago from Vancouver, British Columbia
@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
aanshik1 (@Aanshik1) reported 49 minutes ago from Vancouver, British Columbia
@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
Prairie Paul (@PaulDoroshenko) reported 49 minutes ago from Vancouver, British Columbia
@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
Lori Foster (@hornscallywag) reported 54 minutes ago from West End, British Columbia
**** Telus money grubbing ********!!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Karl Zenith Nieva (@TheKarltopia) reported 1 minute ago
@RogersHelps In the future??? @TELUS has had this for over a decade I believe. Nice way to lose a customer
Debbie (@Cleosmahm) reported 5 minutes ago
@jcorriv35 @jodyvance @TELUS I had one show up in a tesla. Then he had to call someone to talk him through Everything! He ruined my wall outlet. After several hours I said Enough! Get out. There was a mess left in the two areas he worked at I’m still waiting for them to repair the damage
jim (@rkymtnhi78) reported 5 minutes ago
@MelissaLMRogers @TELUSsupport I pay 60/month for 100gb from Telus. Call them and tell them you’ll cancel
Tennis Girl 🎾 (@Nole_fan_girl) reported 8 minutes ago
Not to mention that @TELUSsupport called me back only to put me on hold to go find a technician. What is the point of making me enter all my info in the chat and waiting for a callback. This is a #customerservice fail Is support from @TELUS something I'll need a day off for?
Ketchup Chip Enjoyer💪🇨🇦 (@PeZzy) reported 10 minutes ago
@jodyvance @TELUS Replace the network cable between the Telus TV box and the modem.
Deaks (@realone0doubt) reported 11 minutes ago
@MelissaLMRogers @TELUSsupport Lmao $100 a month? I pay $50 a month and have more GB than i can deal with … with telus. I get ur point but maybe slim down ur plan a bit and stop thinking u need every option
AYCT (@ptlrnk302) reported 11 minutes ago
@TELUSsupport The wifi service is out for 2 days now. Worst timing ever Telus. We get weekends to enjoy and this is what we end up with. Remind me again why I am paying premium prices for Telus?
Terrill Tailfeathers (@Terrilltf) reported 16 minutes ago
Finally got that bill covered thanks to a good friend. I just hope I’m not too late for the cutoff today at noon. Just on hold with telus. If i go down I’ll be back. I’ll figure something out.
Johnny B (@highlobber) reported 16 minutes ago
@jodyvance @TELUS Telus synonymous with poor service.
Georgina West (@WhessGR) reported 18 minutes ago
@TELUS FAMILY ME,BER TRYING TO UPGRADE PHONE, YOUR SITE IS DOWM. FIX THE DUMB THING. IM SO SICK OF TELUS