Telus Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Coquitlam, North Vancouver, Pitt Meadows, Burnaby, Langley, Richmond, New Westminster and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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HeliConnect
(@iheliconnet) reported
from
Delta, British Columbia
@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!
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Slurms MacKenzie
(@gh0stflesh) reported
from
Coquitlam, British Columbia
Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@chrisonhismac I despise Telus as a service provider so I’ll stick to Rogers even with the lesser coverage.
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
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Michelle Bancroft
(@banger19) reported
from
Vancouver, British Columbia
@TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation
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Rajesh Prashar
(@RajeshPrashar) reported
from
Coquitlam, British Columbia
@TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
@TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Email down and out in Vancouver.....again. Thanks for nothing #Telus.
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
@TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!
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Kalpna
(@KalpnaSolanki1) reported
from
Burnaby, British Columbia
Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
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Grainne McElroy
(@GrainneMcElroy) reported
from
Richmond, British Columbia
Support: Manage the Help @TELUS #BCNET201
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
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Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
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River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
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Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
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SbonnerABV
(@SbonnerABV) reported
from
Vancouver, British Columbia
I’ve had TELUS at my condo in Gastown for over 20 years. Way better service and 4K services. Waiting for them to arrive in Yaletown to switch over.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tiago Mendonça🇧🇷🇨🇦🌹🌈
(@tiagofisio) reported
@TELUS @TELUS is the worst service!
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Jordan
(@JordaninSaprae) reported
@Rogers Your customer service sucks. Been on hold for 90 mins. Probably will be my last call. Looks like I should switch to @Bell or @TELUS
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Zach Wolpoff
(@wikipuff88) reported
@nevi_me Canada has 9 CFL Stadiums (2 already being used). 1 unused MLS Stadium in Montreal. They could use Telus Stadium in Laval, but would need to ***** at least a temporary stadium in Atlantic Canada & Victoria. So it would be a chaotic hell scape tbh. The CFL is having trouble enough
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Jäger🥷🏽
(@learnwithtosin) reported
Through the end of last month, I had tried my luck on multiple sources of income through remote jobs like Outlier, Telus, Handshake and even Micro AI. So far, I’ve used tools like Reddit for research, Twitter, with specific keywords to search for opportunities I can apply for, Subscribed to newsletters and even word of mouth from those that have had a bit of success. A setback I experienced is that most of these platforms don’t hire Nigerians or even have roles open for Africans in general, but one thing you can do is get someone like a relative, or anyone with a relative to apply, onboard, and then you can work these jobs from here and get paid. From what I’ve been able to do so far, Telus AI seems to be the easiest to get, but pays the least. Handshake AI has a lot of opportunities, but doesn’t really have a straight forward application process like Telus. Outlier pays really well and pays weekly but need more than one verification, and needs whoever is verifying to have a PC or at least an iPad I think. Micro ai, seems to not be hiring at the moment, but I’m keeping tabs on them for when they resume hiring. Bonus: Touring AI, because I’m sound in Python, but their onboarding process involves a live interview where you’re asked to do some tasks in Python without the use of AI. So you must be grounded for this. TLDR: For almost all of these opportunities for us Nigerians, you need someone abroad who’s willing to help, or who’s willing to help and get a fee or percentage of your earnings. Secondly, you need a PC to work these jobs, or you can outsource to workers commonly called “Raters”, pay them and split profits with whoever you applied with. Lastly, you need proxies, or RDPs to work on these jobs, due to location constraints. But if you feel like you could get someone to help with the account opening and verification, and will like to get into any or all of these opportunities, you can reply this post or send a dm, and we can open as many as are hiring, onboard them, get seasoned workers for maximum productivity and pay and then split profits at an agreed rate.
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sarah
(@s4rah_dev) reported
Super fun that, in order to get my tax documents, I have to disconnect from wifi and connect to my phone's 5g in order to access @TELUS because @Cloudflare has apparently determined I must be a threat even though I have been a client of telus since I was like 12 years old (which is longer than some of you have been alive.....) even more fun I had to find this solution via a reddit thread because the people at telus told me it must be a "me problem" even though there are apparently enough people experiencing this problem to constitute an entire thread on the subject..... but anyways, just another SUPER FUN DAY in corporate Canada...
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Terry
(@TerryVoice22) reported
@TELUS the Monitoring Centre was so much better! You don’t even call when our alarm goes off! Im going to cancel and have other family members cancel Telus also
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Tiago Mendonça🇧🇷🇨🇦🌹🌈
(@tiagofisio) reported
@TELUS @TELUS is the worst service!
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CY
(@worldlyguy72) reported
@TELUS @TELUSsupport Can you please help me to understand how in the mind of your company this makes sense. I have an $80 a month worldwide plan on 2 phones. I pay $10 a month to access that plan data on my iPad BUT you think it's ok to charge roaming on my iPad?
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Zach Wolpoff
(@wikipuff88) reported
@nevi_me Canada has 9 CFL Stadiums (2 already being used). 1 unused MLS Stadium in Montreal. They could use Telus Stadium in Laval, but would need to ***** at least a temporary stadium in Atlantic Canada & Victoria. So it would be a chaotic hell scape tbh. The CFL is having trouble enough
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Tree Mugger
(@SeanPhoenix13) reported
@nationalpost Disgusting.... I guess we shouldn't anything less from a former POS Lieberal cabinet minister and senior exec from the Chinese compromised Telus Corp..... The Lieberals pay you to write this as passive support to Carney in India ??