Telus Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: New Westminster, Langley, Vancouver, Surrey, North Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster
|
Phone | 11 hours ago |
|
Langley
|
Internet | 23 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 3 days ago |
|
Vancouver
|
Total Blackout | 3 days ago |
|
Vancouver
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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b ran out of time (@bh_) reported from Mount Pleasant, British ColumbiaRogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.
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mea70 (@doppelganger70) reported from North Vancouver, British ColumbiaIs #Telus internet down in North Vancouver/Capilano area or is it just me? @TELUSsupport #PureFibre #NorthVan
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Kristy J. (@kristygilljames) reported from North Vancouver, British ColumbiaMST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.
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Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia@reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@TELUSsupport I just got off the phone with one of your techs and he informed he couldn’t help me install my telus email in my new IMac desktop. I keep getting error messages with my telus account but it’s an Apple problem? How am I supposed to get my email then??
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).
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John Duong Nguyen(“Anu RA”) (@JNcustoms) reported from Surrey, British Columbia@NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W
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Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia@FlossYourTooth Wtf what’s this on Telus?
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Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia@telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaAnd yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.
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Rob Bahd (@robbahd) reported from Delta, British Columbia@RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaIt’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaTelus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......
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John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported from Surrey, British Columbia@TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.
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Nicholas John Ellan (@njfavengers) reported from Burnaby, British ColumbiaHey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaI’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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GHM (@GarryMarr) reportedI’ve never experienced worst customer service anywhere than what I'm getting @TELUS. It's really hard to believe. My father passed away and needed help with his account. I've done five calls now, transferred multiple times. Hung up on multiple times.. This is just bad. Give up.
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Zach Wolpoff (@wikipuff88) reported@nevi_me Canada has 9 CFL Stadiums (2 already being used). 1 unused MLS Stadium in Montreal. They could use Telus Stadium in Laval, but would need to ***** at least a temporary stadium in Atlantic Canada & Victoria. So it would be a chaotic hell scape tbh. The CFL is having trouble enough
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Welder & Associates (@Wm_Elder) reported@TELUS I assume you are NOT considering Lowering your Dividend as some are suggesting? Don't follow @Bell down that rabbit hole!
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Gaurav Dhiman (@gaurav3575) reported@TELUS I claimed a business offer yesterday for Samsung S26 ultra and placed order. Today telus told me that I have to buy additional service to claim offer, this condition was not mentioned anywhere. Today the rates have been increased for the same offer. It's called fraud!
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Robert 🇨🇦🇨🇦🇨🇦 (@robert10826) reported@TELUSsupport @TELUS @Rogers as a long time, 20+ years of loyal service all in, Home line, mobility, internet and security - it's time for a change when you get ZERO from Telus loyalty dept. Ya I'm pissed.
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Cascade (@summitpronoun) reported@nationalpost Woke Manley, go fix Telus stock 🤡🤡🤡
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Zach Wolpoff (@wikipuff88) reported@nevi_me Canada has 9 CFL Stadiums (2 already being used). 1 unused MLS Stadium in Montreal. They could use Telus Stadium in Laval, but would need to ***** at least a temporary stadium in Atlantic Canada & Victoria. So it would be a chaotic hell scape tbh. The CFL is having trouble enough
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Tiago Mendonça🇧🇷🇨🇦🌹🌈 (@tiagofisio) reported@TELUS In other words, I canceled my previous service and now I have to wait 10 days to maybe receive the service I signed up for. This is extremely frustrating and disappointing.
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Tax-Books (@taxbooks) reportedKoodo website gave a number to call to cancel internet put me on hold for hours and no one picked up the phone. It’s a disaster in the name of customer service. Cancel @TELUS @koodo
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Jäger🥷🏽 (@learnwithtosin) reportedThrough the end of last month, I had tried my luck on multiple sources of income through remote jobs like Outlier, Telus, Handshake and even Micro AI. So far, I’ve used tools like Reddit for research, Twitter, with specific keywords to search for opportunities I can apply for, Subscribed to newsletters and even word of mouth from those that have had a bit of success. A setback I experienced is that most of these platforms don’t hire Nigerians or even have roles open for Africans in general, but one thing you can do is get someone like a relative, or anyone with a relative to apply, onboard, and then you can work these jobs from here and get paid. From what I’ve been able to do so far, Telus AI seems to be the easiest to get, but pays the least. Handshake AI has a lot of opportunities, but doesn’t really have a straight forward application process like Telus. Outlier pays really well and pays weekly but need more than one verification, and needs whoever is verifying to have a PC or at least an iPad I think. Micro ai, seems to not be hiring at the moment, but I’m keeping tabs on them for when they resume hiring. Bonus: Touring AI, because I’m sound in Python, but their onboarding process involves a live interview where you’re asked to do some tasks in Python without the use of AI. So you must be grounded for this. TLDR: For almost all of these opportunities for us Nigerians, you need someone abroad who’s willing to help, or who’s willing to help and get a fee or percentage of your earnings. Secondly, you need a PC to work these jobs, or you can outsource to workers commonly called “Raters”, pay them and split profits with whoever you applied with. Lastly, you need proxies, or RDPs to work on these jobs, due to location constraints. But if you feel like you could get someone to help with the account opening and verification, and will like to get into any or all of these opportunities, you can reply this post or send a dm, and we can open as many as are hiring, onboard them, get seasoned workers for maximum productivity and pay and then split profits at an agreed rate.