1. Home
  2. Companies
  3. Telus
  4. New Westminster
Telus

Telus outages and service status in New Westminster, British Columbia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 3 outage signals in the last 24 hours around New Westminster, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jul 27, 3:05 PM EDT.
  • 63% Internet (63%)
  • 19% Phone (19%)
  • 13% Total Blackout (13%)
  • 6% TV (6%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Anmore, Surrey, North Vancouver, and Burnaby.

CityProblem TypeReport Time
Vancouver TV 6 hours ago
Vancouver Phone 20 hours ago
Vancouver Internet 20 hours ago
Vancouver Internet 1 day ago
Vancouver Total Blackout 3 days ago
Vancouver Internet 4 days ago

Nearby cities with recent reports

Vancouver

8 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • hornscallywag
    Lori Foster (@hornscallywag) reported from West End, British Columbia

    **** Telus money grubbing ********!!!!

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • Ryansisson7
    VWbugNuT (@Ryansisson7) reported from Pitt Meadows, British Columbia

    @TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

  • Maria_here
    HODLouly (@Maria_here) reported from Burnaby, British Columbia

    @theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold

  • nbrosef
    Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia

    @BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV never had complaints about their internet and I okay poker online. Just watch the upselling. Bloodsuckers all of them so.

  • pcryan5
    Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia

    @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

  • camcavers
    Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia

    @infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

  • LuvKimber
    Kim (@LuvKimber) reported from Surrey, British Columbia

    So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

  • JefferySimpson
    Jeffery Simpson (@JefferySimpson) reported from Surrey, British Columbia

    In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • Gusslin
    Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

  • PingRD
    Ross Derewianko (@PingRD) reported from Vancouver, British Columbia

    So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • QuinnMellCobb
    Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • 2022inYVR_CA
    Nathan Sheng (@2022inYVR_CA) reported from Richmond, British Columbia

    @Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…

  • EmptyUK
    Mat Thomas (@EmptyUK) reported from Vancouver, British Columbia

    The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab

  • SamGorC
    SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

  • dave_pasin
    Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • pyeinburnaby
    Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

  • Ryansisson7
    VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia

    @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EhrmantrautCap_
    Ehrmantraut Capital (@EhrmantrautCap_) reported

    - Confirms $AMZN as a customer for SATCOM - Confirms $IBM and $GOOG as customers for AmpliTech's cryogenic LNAs for quantum computing R&D - TELUS LOI of $40 million already exceeded - New purchase orders from new major MNOs to be announced Insanely bullish.

  • GordieSusinski
    Gordie Susinski🇨🇦🇺🇦 (@GordieSusinski) reported

    My @telus Internet went out last night about 10:00 pm. I have been on the @telussupport app trying to get it going. It says I need to get in touch with them but the office is closed and they want to schedule me for TUESDAY! Since automation took over -customer service has tanked

  • MayneOnMars
    trade•ish. (@MayneOnMars) reported

    accidentally paid my phone bill twice. 🙄 watch TELUS act like they’re processing a mortgage application just to give me my own money back. I’m already dreading tomorrow’s customer care call.

  • iheartedmonton
    I Heart Edmonton (@iheartedmonton) reported

    @TELUS Can't believe how difficult you make things to get a new phone for a senior on your mobility plan. Went into a store, they can't do anything; called a number, they took 15 mins to say they can't help; called different number, can't help us; sent us to a site we can't figure out!!

  • ConnorsCompShow
    Connor (@ConnorsCompShow) reported

    - On 8/6/25, I also just so happened to be going northbound on SWRT; though I heard (& caught a clip of) other people's phones getting bad WPAs from ~20 km away at Osborne Stn, the Telus cells in the area behaved properly at that time. It wasn't until Nairn that I busted 116222.

  • ChorbyReese
    ChorbyReese. (@ChorbyReese) reported

    @cmac229475 @MrStache9 Telus is about to get the boot from our house. There cell reception is garbage outside the GTA.

  • cadijordan
    Cadi Jordan (@cadijordan) reported

    There seems to be a widespread #Telus Wifi/ home services outage in BC Lower Mainland. Is your service effected? We've been without for hours now in #MapleRidge #TelusOutage

  • bergy1965
    Lori Bergman (@bergy1965) reported

    @TELUS …so excited for tomorrow to see if my EXPEDITED order will show up tomorrow. The crack team @TELUSsupport is on the case. Next step…cancelling @TELUS service and making sure as many people as possible know how bad you are

  • randyhorst3
    Isaac Sutherland (@randyhorst3) reported

    @twitstwit @MrStache9 Telus and Shaw are the same. They know we have limited options in Canada and can treat us like dirt.

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    $AMPG's CEO just confirmed $AMZN as a customer, alongside CPI and Viasat. Not only that. He mentions $SPCX too. Where? An on-camera interview with Maxim Group's senior analyst. Almost nobody has watched it yet. He's asked where AmpliTech sits in satellite. And the CEO answers with a customer list, verbatim: "Companies like Viasat, Amazon, CPI, all those guys are our customers". Ground stations. Per him, pretty much all the high-end ones. Amazon's logo has been on AMPG's customer wall for a while. What's new is the CEO binding it to the ground-station segment, out loud, on the record. THE MECHANISM almost everyone misses The next 30 seconds of the same answer: "In the past, this was not absolutely necessary". Analog signals forgave mediocre front ends. TV got through anyway. Now everything is digital data. And bits don't forgive: every dB of noise is throughput you lose. Translation: AmpliTech didn't chase this market. The market's physics drifted toward the one thing this company has built since day one: the lowest-noise front end. THE MULTIPLIER A ground station isn't one antenna. It's an antenna farm: arrays of dishes, because arrays buy you range. Now run the CEO's own market math: LEOs launching, MEOs launching, SpaceX launching, Amazon launching. Every constellation needs gateways. Every gateway is a farm. Every dish in every farm needs a front end that lives or dies on noise figure. Constellations compete with each other. Farms just multiply. That's the pick-and-shovel position: you don't need to pick the winning constellation. You sell to every farm. And one precision that matters: SpaceX is named as a market force launching satellites. It is NOT on the customer list. The list is Viasat, Amazon and CPI. THE PEDIGREE This isn't a new lane for $AMPG. It's the founding one. Low-noise amplifiers are the company's original DNA, designed and built in the US for decades. Quantum is the lottery ticket. Satcom is the day job. And the day job just caught a demand supercycle. On terminals: high-speed Ku and Ka band, the CEO's words, "we're in the thick of that". THE PATTERN Same interview: Telus, named. IBM and Google, named. Now Viasat, Amazon and CPI, placed in context. The anonymous era of this story is ending one name at a time. "Lowest noise figures in the industry" is the company's claim, on the record. SpaceX: named as a market, not as a customer. Satcom rides on constellation capex continuing. Cycles wobble. The front end is the toll booth of the ground segment. AMPG was collecting at that booth before the road got crowded. Now count the cars. Not financial advice. I'm long $AMPG. DYOR. 📡