Telus outages and service status in New Westminster, British Columbia
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Full Outage Map
- Telus generated 2 outage signals in the last 24 hours around New Westminster, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 24, 5:44 PM EDT.
- Internet (54%)
- Phone (17%)
- Total Blackout (11%)
- Wi-fi (11%)
- E-mail (4%)
- TV (1%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, New Westminster, Burnaby, Richmond, Delta, North Vancouver, Coquitlam, and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Phone | 6 hours ago |
|
Surrey
|
Internet | 11 hours ago |
|
Vancouver
|
Wi-fi | 1 day ago |
|
New Westminster
|
Internet | 1 day ago |
|
Vancouver
|
Total Blackout | 3 days ago |
|
Vancouver
|
Internet | 3 days ago |
Nearby cities with recent reports
8 recent signals
4 recent signals
1 recent signals
1 recent signals
Community Discussion
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Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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mama bear (@trackwanderer) reported from Vancouver, British ColumbiaSo glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
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Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British ColumbiaWhen @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
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Michael Smit (@msmit) reported from Vancouver, British Columbia@telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British ColumbiaWaiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
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Langley (@Test123Do) reported from Vancouver, British Columbia@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
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Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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Chris Mitchell (@chrismitcheldlr) reported from Coquitlam, British ColumbiaAs a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).
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mama bear 🙈🙉🙊 🏳️🌈 (@trackwanderer) reported from Vancouver, British Columbia@BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.
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Ross Derewianko (@PingRD) reported from Vancouver, British ColumbiaSo @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Kim (@LuvKimber) reported from Surrey, British ColumbiaSo after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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RitchWorld (@RitchWorld) reported from New Westminster, British ColumbiaHad a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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LaserGuy: Every Silver Lining Has a Cloud Arnd It. (@GunFarce) reported@Thundercattttt0 @TruthFringe @BlueJays Ya, Telus just sent me an offer for 25gb and cell service for $25 a month.
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Michele (@muffins135) reported@TELUS Why did I as the customer, have to search out this info? Ridiculous
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Naz (@faithlessghoul) reportedglad I have never given my money to Telus cos wtf do you mean you want to put a ******* AI data centre in Vancouver??? get ******** out of here.
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TannisBell🦋 (@TannisBell1) reported@TheJen73 @ABDanielleSmith @kevinolearytv This is a hostile invasion. People do not want this **** in 🇨🇦. Telus is developing two massive AI data centres in Vancouver, spanning a combined footprint of roughly 477,000 square feet and utilizing over 126 megawatts of power.
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H.E. Pennypacker (@pennypacker_h) reported@stock_guy1 @TELUS Evergreen statement about customer service in any large Canadian company.
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Benjamin Durden (@Krugg_of_Crom) reportedI’ve had cellphone service with Telus for 24 years. I’m tired of paying $75 / month. Who’s my best option ? I live in Alberta
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Debbie (@Cleosmahm) reported@jcorriv35 @jodyvance @TELUS I had one show up in a tesla. Then he had to call someone to talk him through Everything! He ruined my wall outlet. After several hours I said Enough! Get out. There was a mess left in the two areas he worked at I’m still waiting for them to repair the damage
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Alucard (@VladMorbius) reported@brianlilley They aren't incompetent they are all ex Bell, Rogers and Telus employees, hell bent on preventing nay competition coming into Canada which would drive down their outrageous costs! There is a major story here, start digging into this and it'll blow your mind!
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Meggster 🇨🇦 (@BcMeggster) reported@VanCityVice You think our Hyro bills will be going down once Telus sucks the life out of it for an A.I. data center. They announced stupidity. We don't nee China's system at all.
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Charlie Kirk Douglas (@MS_Encarta95) reportedI got 100GB 5G+ unlimited talk/text within US/Canada/Mexico for $55 through my work plan on Telus I thought I was getting a deal damn