Telus Outage in New Westminster, Metro Vancouver Regional District, British Columbia

@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

@BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

@Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

@Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS

@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...

@TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.

@TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2

@vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

@vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.

Fantastic news. I’m a @TELUS customer and if they continued down the wrong path for 5G, I was considering switching to Rogers or Bell. Short-term pain for long-term gain.

@NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.

@TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

Tech savvy pals help: our work uses G-Suite, & I discovered yesterday a client (telus & shaw) has not been receiving my emails since early July. They show as delivered on my end, & I am told they are not in the recipients' spam. Tips?

Hey @TELUSsupport, you moved my telus webmail account to a gmail account and now I can't access my email because the backup email account gmail has to mail codes to people who've forgotten their password is my telus account, which gmail is preventing me from accessing. Help?

@MarkBourrie That will also include @RBC and @TELUS for dropping their support of the charity. The NDP & CPC own this as well as all the media who pushed this. Journalism is not what it used to be.

@TELUS @TELUSsupport .. 10 phone calls, 6 diff cust service reps, lies and transfers. Ready to cancel all 3 lines with Telus. #horriblecustomerservice

@DaFonz5 @virginmobilecan And they’re all same. I called bell fir better package. Nope. Cancelled. Went with Telus. Bell has called me several times now to offer a better package. **** off. Ya had yer chance. I called yer bluff.

@Milnoc @SBishayIRIS This is a big "public" impact. A big "abuse of position/power" issue. $ of people issue while 2 companies are in dispute. I personally think it's criminal to have interred w/ comms as they did causing harm (Telus said, purposely causing a busy signal is not a illegal".

@TELUSHealth @telus All doctors faxes are failing for months “we know & working on it” Now remote access has failed with no notification or est time for fix! This is patient safety issue & resource issues. We can’t notify patients & cant work. Do something!

@WinterSomers @Twitter Weird....wonder if it’s my service provider then. I’m with Telus how about you?

Will they force people to buy compatible devices? Force compatible google bluetooth leg shackles on people? Force people to pay Bell, Rogers or Telus for service? Where are they going with this stupidity?

@SGirardau Waste of money. How bout we spend it on more police officers. Looks like they need some help with the young boys using bear spray to rob a Telus stores! What you gotta say about that BLM ? 😡