Telus outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Vancouver, North Vancouver, Burnaby, New Westminster, Richmond, and Delta.

City	Problem Type	Report Time
Surrey	Internet	6 hours ago
Vancouver	E-mail	7 hours ago
Surrey	Internet	2 days ago
Surrey	Internet	5 days ago
North Vancouver	Internet	5 days ago
Vancouver	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 9 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  Prince (@ImJustPrinceA) reported 11 minutes ago from Port Moody, British Columbia

  I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

• 
  BdblE (@MsYouDoYou) reported 14 minutes ago from Burnaby, British Columbia

  @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 23 minutes ago from Vancouver, British Columbia

  @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

• 
  Dave Pasin (@dave_pasin) reported 23 minutes ago from Vancouver, British Columbia

  @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

• 
  C.R. Martel, Esq. (@PickledGingerBC) reported 27 minutes ago from Coquitlam, British Columbia

  @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

• 
  Kiefer Abram (@kikithekrakra99) reported 28 minutes ago from Delta, British Columbia

  @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

• 
  Dave Pasin (@dave_pasin) reported 29 minutes ago from Vancouver, British Columbia

  @entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!

• 
  BdblE (@MsYouDoYou) reported 30 minutes ago from Burnaby, British Columbia

  Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

• 
  Grant Dawson (@pyeinburnaby) reported 31 minutes ago from Buckingham Heights, British Columbia

  Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

• 
  Patty Friesen (@FriesenPatty) reported 32 minutes ago from Richmond, British Columbia

  @RogersHelps Please piggyback your service to Bell or Telus STAT!

• 
  Andrew Ferguson (@warandpeace) reported 36 minutes ago from Vancouver, British Columbia

  @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 40 minutes ago from Vancouver, British Columbia

  Still having issues with @TELUS wireless

• 
  Kiefer Abram (@kikithekrakra99) reported 41 minutes ago from Burnaby, British Columbia

  @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

• 
  Antman 🐜🐜 (@ntman__) reported 44 minutes ago from Burnaby, British Columbia

  @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

• 
  Jeffery Simpson (@JefferySimpson) reported 49 minutes ago from Surrey, British Columbia

  In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.

• 
  Vancouver Owls™️ (@Vancouverowls) reported 53 minutes ago from Vancouver, British Columbia

  @WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven

• 
  RitchWorld (@RitchWorld) reported 53 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  BdblE (@MsYouDoYou) reported 54 minutes ago from Burnaby, British Columbia

  @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

• 
  DaleCadeau (@DaleCadeau) reported 56 minutes ago from Delta, British Columbia

  @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Infokid (@Infokid1Infokid) reported 6 minutes ago

  @garymasonglobe @TELUS We had a problem at work on Sunday with Shaw. Resolved in 3 hours. TELUS sucks.

• 
  bona fide lover of ladies (@bona_of) reported 7 minutes ago

  @SarcasticallyAJ @TSN_Sports @PrimeVideo You need to get iptv. I’ll never go back to telus tv and adding programming packages

• 
  Rick Hewat (@kidrickhewat) reported 10 minutes ago

  @JonFraserTF @TELUS The telecom business is in decline. They cannot easily raise prices given global trends and Cdn consumers seeing global pricing. I live rurally and pay the same rate as a customer in an urban area for lessor service as coverage is gone outside of town. Good luck with Bell!

• 
  Michael Bentley (@MPBentley) reported 11 minutes ago

  @TELUSsupport I've tried to connect with you via your online tools. I got a call back but it was gibberish, no one was actually there. Please text me for my phone number and then maybe you can help me with my faulty Telus equipment

• 
  724 Audio (@nickyelbows) reported 13 minutes ago

  @garymasonglobe @TELUS My service has been in and out since World Cup started.

• 
  Sammy Sayzso (@SammySayzso) reported 14 minutes ago

  @JonFraserTF @TELUS They are horrible and committed I think fraud on me. Some in their sales dept held opened 5 new lines on my account and then when I called them out on it they said “oh sorry. I activated it for the wrong person” the sales guy was trying to make their monthly sales quota.

• 
  ChinoAleman (@chinoalemano) reported 17 minutes ago

  @OnlyKlans1 @napoleon21st Yes, I talk about the negatives as well. But you have to keep in mind that I deliberately kept it simple and easy to understand, rather than making it long and boring. There are plenty of people who have written much longer theses. The biggest risk was that, as you'll see on Reddit and other places, AmpliTech's customer was believed to be a "declining" company linked to EchoStar. The names are hidden behind "tier 1 MNO...", but the VP of Telus named Amplitech in a random article that nobody saw. After the CSI work, we've realized it's actually Telus, which is using AmpliTech alongside Samsung and is still in the middle of its rollout. Only about 15% has been completed so far, with the remaining 85% still to go, and they intend to keep using AmpliTech going forward.

• 
  Dave Makay (@MakayDave) reported 17 minutes ago

  @Tintie4 @garymasonglobe @TELUS Yeh I switched to Roger’s last fall They are so amazing that many times between Vancouver and Edmonton they had no service including our overnight stay in Valemount.

• 
  Sherry (@skldgb) reported 19 minutes ago

  @JonFraserTF @TELUS Exactly why I left them as well after being a loyal customer. Very bad customer experience.

• 
  Tim Connolly (@TimConnoll56040) reported 20 minutes ago

  @garymasonglobe @TELUS LOL to bad your TDS is so bad Starlink is pretty good