Telus

Telus Outage in New Westminster, Metro Vancouver Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in New Westminster, British Columbia

Telus Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 10/26/2020 15:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 62.16% Internet
  • Phone 14.91% Phone
  • TV 10.32% TV
  • E-mail 5.05% E-mail
  • Wi-fi 4.59% Wi-fi
  • Total Blackout 2.98% Total Blackout

Telus Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent outage reports and issues originated from Burnaby, Surrey, Port Coquitlam, Vancouver, Langley, New Westminster, Coquitlam, North Vancouver, Richmond, Pitt Meadows, Port Moody, Delta and Anmore.

CanadaBurnaby Internet
CanadaBurnaby Internet
CanadaSurrey Wi-fi
CanadaSurrey Internet
CanadaPort Coquitlam Internet
CanadaSurrey Internet

Telus in New Westminster, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:
  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

  • CandiVanCity24 Candi Marie (@CandiVanCity24) reported from Surrey, British Columbia

    @LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

  • whourDaDa Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • Junayyyy Mary June Margarico (@Junayyyy) reported from Vancouver, British Columbia

    @TELUS sucks.

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

  • smjnews Soren Jensen (@smjnews) reported from Anmore, British Columbia

    @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

  • AudreyLobato Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

  • StoryStory_Jo Jo Dworschak (@StoryStory_Jo) reported from Vancouver, British Columbia

    @Mutineer8961 @TELUS Definitely Telus! Not bad diy

  • AudreyLobato Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • tbarr0357 Tony Barros ( Canadian Chump for Trump) (@tbarr0357) reported

    I was just denied service for not wearing a face diaper at a Telus Store. Should I file a Human Rights complaint?

  • AcadiaKinger75 Michael Kingston (@AcadiaKinger75) reported

    @TELUS Your customer support is brutal. How you be a serious business in this day in age and ask people to sit on hold for over 30 minutes. The recording says you recognize my time is valuable. Really?? Others utilize actual technology like Call Back...#TerribleTelusService

  • effinfun effinfun (@effinfun) reported

    TechSee raises $30 million to streamline field service work with AR and computer vision - TechSee, which describes itself as an “intelligent visual assistance” company, today closed a $30 million investment round co-led by OurCrowd, Salesforce Ventures, and Telus Ventur...

  • soopinkdrink Emily (E) (@soopinkdrink) reported

    Whenever #Telus called the person on the other end spoke no bloody English so I kept telling them to take me to court but I guess that meant nothing to them like wtf how do you get $11,000 from $800 this has to be the new definition of retarded

  • RecruiterMattP Matthew Pape (@RecruiterMattP) reported

    @entwistled got charged more than double with none of the discounts applied for home service. Called when first got bill. The rep said it'll be taken care of. I still got charged. Tried calling back. Nobody available. Terrible service. Looking to leave Telus. Very upsetting 😞

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Pagmenzies I find it in poor taste to be honest. Telus cut off critical comm's to the North affecting people in the North badly. It's too bad this guy chose a Telus branded building for his "Northern Lights arts display". Poor taste.

  • Savitar179 Savitar (@Savitar179) reported

    @danisu87 I got rid of telus and went to shaw... telus's modem is garbage and we had the same issue we were paying for the fastest internet but only got half the speed... @TELUS are bunch of shiesters

  • h_lorentz Heather Lorentz (@h_lorentz) reported

    @TELUSsupport I went to Rogers immediately after I was treated the way I was. Gathered information from them and then decided to go Telus at the Boardwalk where I was treated the way a customer should be treated. Ana was great. She’s the reason I didn’t make that final leap to Rogers.

  • danisu87 Dani (@danisu87) reported

    Further more I just looked and telus is saying my current plan is the pure fiber 75 plan but when I look up if there is fiber internet it says not in my area. Telus, you better fix this, because charging me for a service I cannot physically have is not cool.

  • connectmyaudio Matt Fougere (@connectmyaudio) reported

    .I got a great new plan at @telus for a selfmonitored alarm with @AlarmDotCom .. But I have a problem. Its @TELUSsupport , They are unreachable, it is 10:38 on sunday. I needed the SVR feature on my account. I already agreed 10dollars more, I already called 9 times. Wat the heck