Telus outages and service status in New Westminster, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 24, 5:44 PM EDT.
- Internet (53%)
- Phone (18%)
- Total Blackout (12%)
- Wi-fi (12%)
- E-mail (4%)
- TV (1%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, New Westminster, Burnaby, Richmond, Delta, North Vancouver, Coquitlam, and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Phone | 2 days ago |
|
Surrey
|
Internet | 2 days ago |
|
Vancouver
|
Wi-fi | 2 days ago |
|
New Westminster
|
Internet | 3 days ago |
|
Vancouver
|
Total Blackout | 4 days ago |
|
Vancouver
|
Internet | 5 days ago |
Nearby cities with recent reports
7 recent signals
4 recent signals
1 recent signals
1 recent signals
Community Discussion
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Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
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Paul Barraclough (@paul_wb_wtf) reported from Delta, British ColumbiaHey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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Chris Mitchell (@chrismitcheldlr) reported from Coquitlam, British ColumbiaAs a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Prince (@ImJustPrinceA) reported from Port Moody, British ColumbiaI hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.
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Scott M. (@apukwa) reported from Coquitlam, British ColumbiaNext stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless
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MelanieSerre (@thatmelanielynn) reported from Vancouver, British Columbia@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService
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Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia@BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV never had complaints about their internet and I okay poker online. Just watch the upselling. Bloodsuckers all of them so.
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Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia@TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaWhy is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.
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Mat Thomas (@EmptyUK) reported from Vancouver, British ColumbiaThe inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab
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Asim Maple (@asim_maple) reported from Surrey, British Columbia@TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia@Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.
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Kim (@LuvKimber) reported from Surrey, British ColumbiaSo after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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Nathan Sheng (@2022inYVR_CA) reported from Richmond, British Columbia@Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British ColumbiaI love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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jodi birdsall (@jay_elbee) reported@jodyvance @TELUS My good friends quit trying with Telus and switched to Shaw/rogers, they are much happier with the service now and it’s apparently cheaper. They pay less than I do, a long time Shaw customer. For 2 yrs you’ll get a better deal.
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Hafiz Moezam (@HafizMoezam) reported@Tys35 @TELUSsupport Lol your on wifi. Dont blame telus for **** hardware. Invest in your own wifi equipment and not the isps
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Boo Meester (@BooMeester) reported@GordinKelowna @jodyvance @TELUS When programs don’t record or fast-forward to the end, these are not minor issues when dealing with Telus!
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AYCT (@ptlrnk302) reported@TELUSsupport The wifi service is out for 2 days now. Worst timing ever Telus. We get weekends to enjoy and this is what we end up with. Remind me again why I am paying premium prices for Telus?
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Nikki 🇨🇦 (@Mis_Nim) reportedI just received a bill from @TELUS @TELUSsupport with a LATE FEE I was assured my account was CLOSED after the fraud committed against me and that any bills were NULL AND VOID **** YOU TELUS
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MedHatRingCrew (@MedHatCrew1) reported@TELUSsupport @TELUS any idea when service is going to be restored to those of us not having internet in Medicine Hat? It’s been down all day. Even an acknowledgement that you know there is a problem would be nice
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Johnny B (@highlobber) reported@jodyvance @TELUS Telus synonymous with poor service.
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Barca (@biubiu12) reported@MelissaLMRogers @TELUSsupport And let’s add home internet and cable… i pay $85 for home internet with Telus…. My 2 years is almost done. Currently I think I have 250 something. They offer me about $90 a month and upgrade to 1Tb which I don’t need at all. However,Rogers doesn’t service my area, so I am stuck
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jc (@jcorriv35) reported@Cleosmahm @jodyvance @TELUS Convinced They are “techs” in name only. Ive had 5 come out & try the same thing 5 different times to fix internet until i lost my **** & the last dude finally went up the pole and found a split connection point 😡 after i bought a new modem & ran new line inside my house 🤬
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Michele (@muffins135) reported@TELUSsupport Telus should really be giving customers a credit on their bill as the customer had to install the new digital boxes. That was a service that a technician used to do. Plus, I now have to get these boxes to Canada Post. $50 credit would be great. Thanks.