Telus outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Surrey, North Vancouver, Burnaby, New Westminster, Richmond, and Delta.

City	Problem Type	Report Time
Vancouver	Wi-fi	10 hours ago
Surrey	Internet	13 hours ago
North Vancouver	Internet	14 hours ago
Vancouver	E-mail	17 hours ago
Vancouver	Internet	2 days ago
Vancouver	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  BdblE (@MsYouDoYou) reported 6 minutes ago from Burnaby, British Columbia

  Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

• 
  VWbugNuT (@Ryansisson7) reported 8 minutes ago from Surrey, British Columbia

  @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

• 
  gabrielle (@realgabeangel) reported 8 minutes ago from Richmond, British Columbia

  @FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of

• 
  Langley (@Test123Do) reported 15 minutes ago from Vancouver, British Columbia

  @TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours

• 
  RitchWorld (@RitchWorld) reported 15 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Patty Friesen (@FriesenPatty) reported 20 minutes ago from Richmond, British Columbia

  @RogersHelps Please piggyback your service to Bell or Telus STAT!

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 20 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

• 
  aanshik1 (@Aanshik1) reported 20 minutes ago from Vancouver, British Columbia

  @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

• 
  Stephanie Hahn (@rxstephanie) reported 22 minutes ago from Vancouver, British Columbia

  @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

• 
  John Reid (@johnb45_reid) reported 23 minutes ago from Coquitlam, British Columbia

  Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

• 
  BdblE (@MsYouDoYou) reported 24 minutes ago from Burnaby, British Columbia

  @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

• 
  Anshu Arora (@yourbcagent) reported 34 minutes ago from Surrey, British Columbia

  @TELUS how come #CustomerService is sooooo horrible

• 
  freelance cyberbully (@d_esiree_______) reported 38 minutes ago from Vancouver, British Columbia

  In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

• 
  miranda hudson (@_hudsonny) reported 40 minutes ago from Vancouver, British Columbia

  Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

• 
  VWbugNuT (@Ryansisson7) reported 43 minutes ago from Pitt Meadows, British Columbia

  @TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 45 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  Dave Pasin (@dave_pasin) reported 46 minutes ago from Vancouver, British Columbia

  @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

• 
  Trevor (@EastvanTrev) reported 46 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  Antman 🐜🐜 (@ntman__) reported 49 minutes ago from Burnaby, British Columbia

  @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

• 
  mama bear 🙈🙉🙊 🏳️‍🌈 (@trackwanderer) reported 50 minutes ago from Vancouver, British Columbia

  @BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A ******* Leaf (@LeafusMaximus) reported 8 minutes ago

  @PsudoMike telus just charged me $20 in store for a sim card the other day, this is unfortunately already a thing. the worst part is this law was passed years ago but they were given an undetermined grace period until now

• 
  Onyinye The PM (@digitalbrandpm) reported 10 minutes ago

  Please check my profile for remote job site. APPEN, and Clickworker is like bamboo dey work monkey dey chop. Very poor pay, Telus is for surveys that pays cents, Divert/Upwork are buyer seller platform where you have the Liberty to sell your skills,.. if you are looking for a remote apply to remote websites or sell your skills on Fiverr, Upwork or Freelancer.

• 
  The Original What's Going On (@lakecitygirl) reported 10 minutes ago

  @FixitCanada @5dme81 Probably really for an AI centre. For some reason Telus never has to really pay for anything.

• 
  The Tweet Chewbacca 🇨🇦🇺🇦🇬🇱 (@Chewbaccafan) reported 11 minutes ago

  @TELUS you will never get my business back. Abominable.

• 
  Vividata (@Vivianceline5) reported 13 minutes ago

  @BenoHr80463 I don't know if its for engagement or what, we all know Telus doesn't work in Nigeria. Even if u have VPN, you will need strong id verfication. Yet people will come and still post about it. Nigerians are there own problem TBVH

• 
  Ang (@ammoffat) reported 14 minutes ago

  @Social_Moi @TELUS Telus is the worst. I hate them. We pay $60 with Rogers/shaw

• 
  Raven (@Sharisraven) reported 16 minutes ago

  @TELUS The most arrogant customer service!! Today!

• 
  Wendy 🇨🇦 (@perfectrose2011) reported 17 minutes ago

  @ElizabethRBess Yup, that is so very common a complaint after folks calling Rogers customer service have happen. Makes you want to switch service provide but Telus is no better really. Customers don't count, can't go to a real office ever now.

• 
  TELUS Support (@TELUSsupport) reported 18 minutes ago

  @PaperHatchet Got it, can you try the steps below to cancel your game pass? Log into My TELUS (via web browser or the app) Navigate to the Subscriptions tab Find Xbox Game Pass Ultimate and click Manage Select Cancel Subscription at the bottom and confirm

• 
  M♡RPHAƏ 🪼 (@morpheddreams) reported 19 minutes ago

  TELUS WTFFFF FIX YOUR DAMN INTERNET IM WATCHUNG DOPE SHOW.