Telus outages and service status in New Westminster, British Columbia
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Full Outage Map
- Telus generated 3 outage signals in the last 24 hours around New Westminster, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 29, 5:05 PM EDT.
- Internet (47%)
- Phone (18%)
- Total Blackout (15%)
- Wi-fi (13%)
- E-mail (6%)
- TV (1%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Surrey, New Westminster, Richmond, Delta, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Phone | 10 hours ago |
|
Vancouver
|
Wi-fi | 21 hours ago |
|
Vancouver
|
Total Blackout | 21 hours ago |
|
Vancouver
|
Total Blackout | 1 day ago |
|
Burnaby
|
Internet | 2 days ago |
|
Vancouver
|
3 days ago |
Nearby cities with recent reports
6 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British ColumbiaIs @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.
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Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British ColumbiaI’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British ColumbiaWaiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
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Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaEpic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
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Lori Foster (@hornscallywag) reported from West End, British ColumbiaTelus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!
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Jana Angela Neria (@jamneria) reported from Vancouver, British Columbia@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Asim Maple (@asim_maple) reported from Surrey, British Columbia@TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaWhy is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.
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Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
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Juancho (@jchoisea) reported from Coquitlam, British ColumbiaWatching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!
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Jim Gordon (@jimgordontv) reported from Vancouver, British ColumbiaHey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
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Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British ColumbiaHassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Langley (@Test123Do) reported from Vancouver, British Columbia@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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kamil is still working on his summer *** (@K_Somaratne) reported from West End, British Columbia@sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower
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C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia@CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lorne Teachout (@LorneTeachout) reported@YakkStack Sorry, it finally worked after about 10 minutes. Might just be another Telus glitch in internet service.
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Nikki (@Nikki98212136) reported@SaltyGeeg @feezy_does_it @AaronPettman Suddenly water doesn't matter when eco diesel experiments on sacred river will get approved with sinister funding to bought off reserves, and poor Telus needs expansion and water. BC forgot water is a human need? For greed.
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Marqee (@Marquis86069666) reported@ryan_weal @UnkleHack69 I know, I built their networks for 30yrs. I was the head Tech. Publics another washed down VS. Telus pretending it's not a part of a monopoly. I built every technology that came along. 5G is here to control everything you own. I hate this sht now.
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Sid Ho (@SheldonDuke3) reported@jodyvance @TELUS Note they use substandard **** that doesnt work properly....their techs are mostly amateurs.... i dropped them a while back.......
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Daniel Stevenson (@D313131Daniel) reported@MelissaLMRogers @TELUSsupport Hey a decade ago Canadians were offered American cell service in Canada, but Telus whipped up such a frenzy among Canadians it never happened.
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Real Insights (@Real_Insights_) reported@MelissaLMRogers @TELUSsupport I managed to get down to $32/mo with fido. Not unlimited but way more data than I'd ever use. I was with Telus for a very long time, they never offered any good deals. Just watch for good deals and make the switch.
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RJ 🇨🇦🇮🇱 drop the puck! (@alfred_jens) reported@sugartymefarm @MelissaLMRogers @TELUSsupport Telus…now if their damn stock would quit tanking lol
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capt_Ivan_Danko (@Capt_Ivan_Danko) reported@MelissaLMRogers @TELUSsupport I pay $36 for 100gb through freedom. Left Telus when they said I owed nearly $800 though I never missed a payment . Said it was an accident on their part but the collection calls keep coming .
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Alex Stevens (@AlexSte49374492) reported@privacylawyer Where's Bell, Rogers, Telus, Eastlink and all the other internet service providers? Have any of them even said a peep?
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helen franklin (@chfranklin) reported@jodyvance @TELUS Ours turned out to be issues with Telus cable and Samsung tv “not talking to each other”. Replaced cable box and all good