Telus outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Anmore, Surrey, North Vancouver, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	2 days ago
Vancouver	Internet	4 days ago
Vancouver	Total Blackout	4 days ago
Anmore	Phone	8 days ago
Vancouver	Phone	15 days ago
Surrey	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  BdblE (@MsYouDoYou) reported 2 minutes ago from Burnaby, British Columbia

  @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

• 
  Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported 2 minutes ago from Vancouver, British Columbia

  @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

• 
  DaleCadeau (@DaleCadeau) reported 2 minutes ago from Delta, British Columbia

  @richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  Sue🇨🇦 😎🍺 (@SuzieCanuck) reported 7 minutes ago from Vancouver, British Columbia

  @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

• 
  Karla كارلا جبيلي (she/her) (@asianhabibti) reported 12 minutes ago from Vancouver, British Columbia

  Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

• 
  VWbugNuT (@Ryansisson7) reported 16 minutes ago from Surrey, British Columbia

  @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

• 
  RitchWorld (@RitchWorld) reported 18 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 19 minutes ago from Vancouver, British Columbia

  Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

• 
  E-Comm 9-1-1 (@EComm911_info) reported 21 minutes ago from Burnaby, British Columbia

  UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

• 
  Kiefer Abram (@kikithekrakra99) reported 24 minutes ago from Surrey, British Columbia

  @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

• 
  David Schreck (@StrategicThghts) reported 28 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Dave Pasin (@dave_pasin) reported 36 minutes ago from Vancouver, British Columbia

  @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

• 
  Mat Thomas (@EmptyUK) reported 43 minutes ago from Vancouver, British Columbia

  The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 44 minutes ago from Vancouver, British Columbia

  Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

• 
  Chris Mitchell (@chrismitcheldlr) reported 45 minutes ago from Coquitlam, British Columbia

  As a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).

• 
  ****&Span1745 (@cleanrag) reported 50 minutes ago from Vancouver, British Columbia

  @TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

• 
  Diane S. Baker (@dianesbaker1) reported 51 minutes ago from Vancouver, British Columbia

  @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

• 
  Vic Wozniak (@vicwozniak) reported 55 minutes ago from Surrey, British Columbia

  @TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street

• 
  johnny V. (@punkrokk65) reported 56 minutes ago from Vancouver, British Columbia

  @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

• 
  Erica Young (@ericapomme) reported 58 minutes ago from Surrey, British Columbia

  @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JPD (@JDugganhimself) reported 8 minutes ago

  @TELUSsupport Telus sucks. Worst company

• 
  Murray Newton (@workingag34) reported 9 minutes ago

  So if any business owners in customer service industry out there want to have a successful business just call Roger’s or Telus customer service and do the exact opposite of them I guarantee you will be a successful business. Beyond frustrating .

• 
  ChinoAleman (@chinoalemano) reported 10 minutes ago

  JUST IN: $ERIC just reported Q2 2026 earnings. The post below reads the 3 paragraphs of CEO commentary. And Olyth's right, it's exactly 3. I read the other 43 pages of the filing. And it's bullish for $AMPG. The AI connectivity layer isn't just in Ekholm's closing line. It's in the numbers. Receipts: ➟ Inventories jumped SEK 7.3B (~$750M) in six months. The highest level in the six quarters they disclose. Their stated reason, verbatim: "ahead of planned Q3 deliveries". The giant is loading shelves. ➟ Q3 Networks sales: guided ABOVE 3-year average seasonality. And the margin warning everyone sold? Their stated cause: "higher volumes of network rollout projects". Too much deployment. Read that twice. ➟ The "FCF collapse" headline says Q2 down 85%. The filing says first-half FCF UP 19%. The cash didn't vanish. It became radios, sitting in a warehouse, waiting for H2. ➟ Q2 adjusted gross margin came in above the HIGHEST analyst estimate on the street. The market sold the warning, not the execution. ➟ And the AI layer this post flags? Not just words. An AI drone-sensing demo running on live cell towers made Ericsson's top 3 strategic highlights of the quarter. Network-as-sensor just became earnings-report material. ➟ Dell'Oro, cited inside Ericsson's own report: global RAN market stable in 2026. The pie stopped shrinking. The next wave of orders is what's up for grabs. So put it together. The biggest Western RAN vendor just told you AI-driven connectivity is the next wave, stocked a warehouse for an H2 deployment push, and guided volumes above seasonality. $AMPG is the only American company designing and selling an open 64T64R Massive MIMO O-RAN radio. Standing in front of that exact wave. With management's signaled Q2/Q3 carrier deals going straight to POs. The category is proven. The wave is loading. AMPG's job is execution. August tells us. Tell us. Telus. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  bijboutique (@bijboutique1) reported 10 minutes ago

  @TELUSsupport @TELUS do you want to fix the cable issues today? Or shall we wait until the game is over and I’ve missed it? How hard it is to supply a steady service for people who are paying for it? Get a grip!

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 10 minutes ago

  @TELUS I was told by tech support that its a known issue that some Samsung devices cannot receive calls and the only way to bypass this until @SamsungMobile comes up with a fix in an update is to force LTE not 5G

• 
  Harry Henderson (@MacCash55) reported 11 minutes ago

  @BluelineBardown @Rogers If i would i could, Monopoly no telus availble at my address, Just signed 2yr with rogers yesterday, if i new this then no way month to month pay the extra sucks

• 
  ChinoAleman (@chinoalemano) reported 14 minutes ago

  $AMPG's CEO just confirmed $AMZN as a customer, alongside CPI and Viasat. Not only that. He mentions $SPCX too. Where? An on-camera interview with Maxim Group's senior analyst. Almost nobody has watched it yet. He's asked where AmpliTech sits in satellite. And the CEO answers with a customer list, verbatim: "Companies like Viasat, Amazon, CPI, all those guys are our customers". Ground stations. Per him, pretty much all the high-end ones. Amazon's logo has been on AMPG's customer wall for a while. What's new is the CEO binding it to the ground-station segment, out loud, on the record. THE MECHANISM almost everyone misses The next 30 seconds of the same answer: "In the past, this was not absolutely necessary". Analog signals forgave mediocre front ends. TV got through anyway. Now everything is digital data. And bits don't forgive: every dB of noise is throughput you lose. Translation: AmpliTech didn't chase this market. The market's physics drifted toward the one thing this company has built since day one: the lowest-noise front end. THE MULTIPLIER A ground station isn't one antenna. It's an antenna farm: arrays of dishes, because arrays buy you range. Now run the CEO's own market math: LEOs launching, MEOs launching, SpaceX launching, Amazon launching. Every constellation needs gateways. Every gateway is a farm. Every dish in every farm needs a front end that lives or dies on noise figure. Constellations compete with each other. Farms just multiply. That's the pick-and-shovel position: you don't need to pick the winning constellation. You sell to every farm. And one precision that matters: SpaceX is named as a market force launching satellites. It is NOT on the customer list. The list is Viasat, Amazon and CPI. THE PEDIGREE This isn't a new lane for $AMPG. It's the founding one. Low-noise amplifiers are the company's original DNA, designed and built in the US for decades. Quantum is the lottery ticket. Satcom is the day job. And the day job just caught a demand supercycle. On terminals: high-speed Ku and Ka band, the CEO's words, "we're in the thick of that". THE PATTERN Same interview: Telus, named. IBM and Google, named. Now Viasat, Amazon and CPI, placed in context. The anonymous era of this story is ending one name at a time. "Lowest noise figures in the industry" is the company's claim, on the record. SpaceX: named as a market, not as a customer. Satcom rides on constellation capex continuing. Cycles wobble. The front end is the toll booth of the ground segment. AMPG was collecting at that booth before the road got crowded. Now count the cars. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  Cole Smith (@_Cole_Smith) reported 15 minutes ago

  @JimmyJDMitchell @Sportsnet Telus is in the middle of installing new internet lines in my neighbourhood. They can't finish soon enough so I can cancel my Rogers/Shaw account...

• 
  Devon Cornwallis (@CornwallisDevon) reported 16 minutes ago

  @TELUS @TELUSsupport is asking for a driver's license and pin that were set up in the 90's before they'll cancel service and say there's no way around it, wtaf? All this for a client moved overseas and not able to use the service! They'll take money for no service!

• 
  Bobby (@youngster1015) reported 18 minutes ago

  @MyHockeyBurner @Sportsnet650 Do you think rogers gives a **** about you being a customer? They are in business to make $ for shareholders. Rogers shares up 15% the past 12 months. Telus down 35% and can barely pay their 12% dividend. Give your head a shake