Telus

Telus Outage in New Westminster, Metro Vancouver Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours in New Westminster, British Columbia

Telus Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 08/13/2020 13:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 46.64% Internet
  • Phone 33.92% Phone
  • TV 5.18% TV
  • E-mail 4.95% E-mail
  • Wi-fi 4.83% Wi-fi
  • Total Blackout 4.48% Total Blackout

Telus Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent outage reports and issues originated from Vancouver, Pitt Meadows, Surrey, Coquitlam, Burnaby, Langley, Port Moody, Delta, New Westminster, Richmond, Mount Pleasant, North Vancouver, Port Coquitlam and Coquitlam.

CanadaVancouver Internet
CanadaPitt Meadows Wi-fi
CanadaSurrey Internet
CanadaCoquitlam Internet
CanadaVancouver E-mail
CanadaLangley Internet

Telus in New Westminster, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:
  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

  • moersch AHF AllHardwoodfloor (@moersch) reported from Vancouver, British Columbia

    @runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

  • IanAMartin 📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸 (@IanAMartin) reported from Mount Pleasant, British Columbia

    @Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

  • mykeymause Moke (@mykeymause) reported from North Vancouver, British Columbia

    Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • sadia_74 Sadia Pannun (@sadia_74) reported from Surrey, British Columbia

    @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

  • sadia_74 Sadia Pannun (@sadia_74) reported from Surrey, British Columbia

    anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS

  • SnBVancouver Salmon n'Bannock (@SnBVancouver) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

  • athayde_br Bruno Athayde 🇨🇦 🇧🇷 🏳️‍🌈 (@athayde_br) reported from Vancouver, British Columbia

    @TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2

  • XianNewman Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

  • XianNewman Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

  • chinitta dj fuentes (@chinitta) reported from Vancouver, British Columbia

    Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.

  • MartinvandenH Martin van den Hemel (@MartinvandenH) reported from Richmond, British Columbia

    Fantastic news. I’m a @TELUS customer and if they continued down the wrong path for 5G, I was considering switching to Rogers or Bell. Short-term pain for long-term gain.

  • kate0madden Kate Madden (@kate0madden) reported from Vancouver, British Columbia

    @NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.

  • poovannact Dr. Pete Poovanna (@poovannact) reported from New Westminster, British Columbia

    @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • mouthbreather A$MY (@mouthbreather) reported

    Tech savvy pals help: our work uses G-Suite, & I discovered yesterday a client (telus & shaw) has not been receiving my emails since early July. They show as delivered on my end, & I am told they are not in the recipients' spam. Tips?

  • TheAndrewFoley WHY OH WHY DOES NO ONE LISTEN TO FOLEY?!??! (@TheAndrewFoley) reported

    Hey @TELUSsupport, you moved my telus webmail account to a gmail account and now I can't access my email because the backup email account gmail has to mail codes to people who've forgotten their password is my telus account, which gmail is preventing me from accessing. Help?

  • Leslie_M 🇨🇦Leslie🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Leslie_M) reported

    @MarkBourrie That will also include @RBC and @TELUS for dropping their support of the charity. The NDP & CPC own this as well as all the media who pushed this. Journalism is not what it used to be.

  • djpublicity Manish Sharma (@djpublicity) reported

    @TELUS @TELUSsupport .. 10 phone calls, 6 diff cust service reps, lies and transfers. Ready to cancel all 3 lines with Telus. #horriblecustomerservice

  • RudyDean18 Rudy Dean (@RudyDean18) reported

    @DaFonz5 @virginmobilecan And they’re all same. I called bell fir better package. Nope. Cancelled. Went with Telus. Bell has called me several times now to offer a better package. **** off. Ya had yer chance. I called yer bluff.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Milnoc @SBishayIRIS This is a big "public" impact. A big "abuse of position/power" issue. $ of people issue while 2 companies are in dispute. I personally think it's criminal to have interred w/ comms as they did causing harm (Telus said, purposely causing a busy signal is not a illegal".

  • SandyTecimer Sandy Tecimer (@SandyTecimer) reported

    @TELUSHealth @telus All doctors faxes are failing for months “we know & working on it” Now remote access has failed with no notification or est time for fix! This is patient safety issue & resource issues. We can’t notify patients & cant work. Do something!

  • StephaniedeJag3 🇨🇦Stephanie🇨🇦🌿💨 (@StephaniedeJag3) reported

    @WinterSomers @Twitter Weird....wonder if it’s my service provider then. I’m with Telus how about you?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Will they force people to buy compatible devices? Force compatible google bluetooth leg shackles on people? Force people to pay Bell, Rogers or Telus for service? Where are they going with this stupidity?

  • ddd_isagoodguy Triple D (@ddd_isagoodguy) reported

    @SGirardau Waste of money. How bout we spend it on more police officers. Looks like they need some help with the young boys using bear spray to rob a Telus stores! What you gotta say about that BLM ? 😡