Telus outages and service status in New Westminster, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 11, 9:48 PM EDT.
- Internet (38%)
- TV (24%)
- Total Blackout (14%)
- Phone (14%)
- E-mail (5%)
- Wi-fi (5%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Telus outage reports came from the following cities: Anmore, Vancouver, Surrey, North Vancouver, Burnaby, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Anmore
|
Phone | 2 days ago |
|
Vancouver
|
Phone | 9 days ago |
|
Surrey
|
Internet | 11 days ago |
|
Surrey
|
Internet | 12 days ago |
|
Vancouver
|
Internet | 13 days ago |
|
Vancouver
|
TV | 19 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Bernardo G. S. (@Eni_gs) reported from Burnaby, British ColumbiaAnyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
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mama bear 🙈🙉🙊 🏳️🌈 (@trackwanderer) reported from Vancouver, British Columbia@BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)
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Dharni D (@dharnid) reported from Surrey, British Columbia@TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)
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Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia@BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV 📺 be never had complaints about your internet just watch the upselling. Bloodsuckers all of them so.
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Brandon Weese (@brandonweese89) reported from North Vancouver, British Columbia@TELUS suddenly no service for over 5 minutes. What’s the issue????
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Juancho (@jchoisea) reported from Coquitlam, British ColumbiaWatching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!
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Lori Foster (@hornscallywag) reported from West End, British ColumbiaTelus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!
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Paul Barraclough (@paul_wb_wtf) reported from Delta, British ColumbiaHey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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Stefano Buliani (@sapessi) reported from Vancouver, British ColumbiaI get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!
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Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
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Kim (@LuvKimber) reported from Surrey, British ColumbiaSo after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaTelus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.
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Cam Cavers FKA Cam Cabers (@camcavers) reported from Vancouver, British Columbia@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
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Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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Cam Cavers (@camcavers) reported from Vancouver, British Columbia@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British ColumbiaI’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
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Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
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Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alex (@Alex_McPhee) reported@DailyHiveVan Step up @TELUS as a local Vancouver company and take over. You will get a lot of customer switches 👌
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Bailey (@MCDAV1D) reportedStill thinking about the Telus guy who said, and i wish i was making this up: “ you know entertainment is important” when i was trying to cancel our tv service this afternoon
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Ser ouanling, altcoindawg - ตกงาน life. (@ouanling) reported@cremieuxrecueil I work in group retirement savings. When I was a phone agent most of my calls was about withdrawals. 90% of official complaints was 50 or 60yos with 50k to 80k ( CAD so worthless) trying to scam their way out of a locked in plan. For total garbage like I wanna renovate a bedroom. We handle Telus which is the biggest Télécom, lots of cash. These fking retards making 120k+ get laid off and they call the next day to unlock their locked in plan for financial difficulty. If they manage, the gov will totally rek them because u need projected 30k or less for 12 months. Even if these guys don't work the rest of the year, they're already over. Or we had constantly people retiring early and they'd take out 5k a day to pay only 10% tax. Some up to 100k. Like Jesus retard you're gonna have to pay 40k at tax season. I handle the security now and I see these types every single day.
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J. Brown (@kingkuley) reported**** @TELUS they suck
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I Pray You're That Stupid (@xerxes_master) reported@MyHockeyBurner @Sportsnet650 That's fair, but they're all the same in the end. Telus has been absolute trash to deal with while handling my dad's affairs after he passed. I thought about ditching them, but Rogers or Bell will be just as bad in their own ways.
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S Murray (@stureferee) reported@TSN_Sports @TELUS what is wrong with tbe CFL broadcast Sound is crap
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Jay A (@rodice11) reportedReporting missed payment for the same bill. The damage this has caused my credit standing has been doubled. @telus and the credit agency both reporting an open debt, both reporting missed payments neither of which were charged off. I am hiring a lawyer and escalating this.
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Jordan 🇨🇦 (@TheStig_16) reported@Alan_B_Happy @TELUS Bad press is better than no press. Aqualini might hate getting bad press, but having nobody talk about your team at all besides game broadcasts? Thats much worse. Sure WE have Twitter, but the average fan? They still tune in during drive time to get their team updates.
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Howard Beal (@alexanderBC83) reported@wyattd09 @TELUS @Rogers Why support any internet provider in Canada that has been gouging is for years, both mobile and home. Starlink has been fantastic
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Alan Cross 🇨🇦 (@alancross) reportedOh, dear. Is there a massive internet outage in Canada? Cogeco, Bell, Rogers, Telus, Teksavvy and more are reporting problems. Check Downdetector. Everything seems to have started around 2pm EDT: