Telus Outage Report in Etobicoke, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Etobicoke, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Telus
Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Etobicoke, Ontario
The most recent Telus outage reports came from the following cities: Toronto, North York, Woodbridge, Mississauga, Brampton and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| North York |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Etobicoke, Ontario
Latest outage, problems and issue reports in Etobicoke and nearby locations:
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Sophia Cybulski
(@SophiaCybulski) reported
from
Mississauga, Ontario
@TELUS never did that Telus. And we had to close the account
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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Debra Henry
(@debbyhenry) reported
from
Toronto, Ontario
Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
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Annette McKinnon
(@anetto) reported
from
Toronto, Ontario
@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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Sophia Cybulski
(@SophiaCybulski) reported
from
Mississauga, Ontario
@TELUS thank you so much I had something that damaged apps Have real issues with my identity and banking
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Demon Salvator 😈🤷🏾♂️
(@RjSabotaged_Me) reported
from
Toronto, Ontario
Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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Kevin Edward Proulx
(@kevineproulx) reported
from
Toronto, Ontario
@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
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George Sawision me. (master electrician)
(@GSawision) reported
from
Toronto, Ontario
@nspector4 Time to shut down Telus before it gets Canada shut!
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Sam Kemp-Jackson
(@samkj27) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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Tracy D
(@tracylyn44) reported
from
Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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Tanvir64🇧🇩
(@tanvir_z64) reported
from
Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Laura McGrath
(@lauramcgrathh) reported
from
Toronto, Ontario
@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
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ShaziGoalie
(@ShaziGoalie) reported
from
Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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(@ugwumCee) reported
from
Toronto, Ontario
Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
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KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ashish Srivastava
(@ashishsriv) reported
@TELUSsupport Hi Telus your support sucks. You don’t keep promises. You send exuberant bills with no logic. I started with $70 per month but you send $122 bill in hardly 7 maths. You Pls get me off of your contract. I am afraid by the time my contract is over I may get bankrupt
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Inside Shane's Brain
(@ShanesBrained) reported
Trying to watch the Canada-Germany hockey game this morning. Screen freezes, goes black, comes back, loses audio. Every 10-20 seconds. Commercials: 3 in a row, play perfectly. Switch to a movie channel. Same ****. Shaw sucks. Time to call Telus and see if they suck less.
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Leah MacFarlane
(@raughy) reported
@telus @TELUSsupport still nothing from your “customer service”, re technician no-show yesterday(1-3pm PST), spoke with you on the phone and messaged on here “assured” of a callback(3:08pmPST), still nothing!
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Arek Hautaluoma
(@arekdougy) reported
@AnthonyLacavera @blogTO **** Shaw, **** Telus, **** Roger's, **** Fido. That being said, I'm with Public Mobile, a cheap subsidiary of Telus lol.
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Maheen Qureshi | The Social Ties
(@Maheenqur) reported
Money making scheme unravelled! @TELUS has our router in a cabinet and we have a horrible internet signal! Now they say they will charge 150$ to move the router which should NOT have been in the cabinet to begin with! #telussucks #telusisshit
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***** Jonas
(@WillyJonas6) reported
@Vella_Raye @BradleyVis The big Telcom Bell, Rogers & Telus are all CROOKS! Bell is the worst & they will jack up your plan by $5 or $10 per month just to screw you at their whim! Even in their advertising, they state that they reserve the right to charge you more $ during your contract term. Bastards!!
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Leah MacFarlane
(@raughy) reported
…and that someone from @TELUSsupport @telus who value my business (!!!) will be calling me to fix ASAP! Next morning 7:20…nothing. Crickets. This is what passes for #CustomerService ?
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🖕😼
(@IronFistPedan) reported
You can think what you want about Telus as a company, but they have got to have the best customer service reps out of just about any business going. Called to complain that my bill was a little high, had a nice chat and the guy waved his magic wand and made life easier for me. 👍
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Dr. P. Angus
(@MrWednesday97) reported
@TELUS hey telus! Are you going to fix the issues of connection in Walden(calgary)!? This creates unsafe communities because calls drop all the time. Why charge people full price for a service that is poor?
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Leah MacFarlane
(@raughy) reported
…me and hubbs taken the pm off for this, have spent already 2+hours on the phone with you to make this happen, @Telus is charging me more for slower service, broken PVR, and now canceled install to fix, @TELUSsupport is saying it was US WHO CANCELLED IT?..