Telus Outage Report in Etobicoke, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Etobicoke, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telus
Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (22%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Live Outage Map Near Etobicoke, Ontario
The most recent Telus outage reports came from the following cities: Toronto, North York, Mississauga and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
||
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Etobicoke, Ontario
Latest outage, problems and issue reports in Etobicoke and nearby locations:
-
RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
-
Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
-
Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
-
Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
-
Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
-
Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
-
Stephen Punwasi 📉🎄🎅🏼🐈
(@StephenPunwasi) reported
from
Toronto, Ontario
@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
-
WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
-
Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
-
Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
-
Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
-
CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
-
Clean Habits
(@CleanHabits) reported
from
Mississauga, Ontario
@TELUS so let me get this straight you want yo add a credit card processing fee starting in October, pending CRTC approval to, Canadians that already pay the highest in the world for a phone service that is 2 x cheaper in most places on the planet. Good Job 👏👏👏
-
Imran Aziz
(@MoonBhaaii) reported
from
Mississauga, Ontario
In Toronto telus tower few urinals have word “American standards” inscribed. One literally pees on the word “American”. Not a single American will lose their **** over it. #Blasphemy
-
Jim "The Canadian Patriot"
(@jim_thepatriot) reported
from
Toronto, Ontario
Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity
-
James Harbeck, still here
(@sesquiotic) reported
from
Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
-
Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
-
Brian Dunn
(@brianddunn) reported
from
Mississauga, Ontario
@ThePeterKelly Jieun’s on Koodo (Telus) no issues so far. Pretty reasonable plans. My mom’s on Freedom, I have heard they’re reception isn’t the best, but she hasn’t had any problems out in Burlington
-
Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
-
Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Aloha Janine Rutledge
(@JanineRutledge) reported
@joy_joygregory You should, you never know the next #UCP idea...... they sold health records to Telus soo......
-
Call Me Infinity
(@CallMeInfinitay) reported
@absent_77 @cogeco Bad speeds, connectivity, and response time? Your ISP is really ripping you off. You need to switch to Telus or Bell where they care more about their customers.
-
Rod
(@itsDaedrin) reported
Welp. @TELUSsupport / @TELUS have been wildly incompetent today. I still have no idea if someone is actually coming to move my services tomorrow morning or not. I think I'll be too busy moving. Both house and to another service.
-
Gordon Dallas
(@gordondallas_) reported
@ShawHelp Pretty crazy how there has been a complete service loss in Cloverdale all day from a downed pole with barely any updates... just pathetic. Need to get on telus asap.
-
⛵️🚀🛸
(@inthecriballday) reported
@TELUS YALL R ****** TRASH HOT GARBAGE COMPANY
-
Those Rugby Guys
(@ThoseRugbyGuys) reported
@Shawhelp great job kids, near 24 hours no service. 1 day pay lost. How many more before I lose my job? No info from support. Really happy I upgraded my service and signed up for Shaw mobile 2 days ago. @TELUS needs to get service to scotch creek bc. Shaw is failing.
-
MacT & Lowe
(@OilersonMars) reported
@ShawInfo Cancel everything shaw! Paid the extra for the customer service. Buy as of today your customer service proved to be no better if not worse than telus! Bye bye!
-
Sanny
(@SarahAnne) reported
DO NOT GET @TELUS @TELUSsupport HOME SECURITY. Cameras don't work must reboot daily. Door lock would lock itself, main panel couldn't access cameras Glass break alarm goes off with the drop of a toy. You cancel and they magically want thousands of dollars.
-
Scooter McGavin
(@ScottyWalters) reported
@TELUS You need to flex your muscles, people spend a lot of money each month on your tv bundles like the sportsnet package and we can only get Alberta teams during the week. Why would you charge for sportsnet pacific, central or east if they blackout games?
-
🌸HOPE4UsAll🌸
(@ChancesOnLove) reported
@Kromski1 @ShawInfo We had the exact same problem with Telus. Buncha commies. Thankfully we were able to get the second best fiber package for only $20 more than we paid prior so not an all out lose. We’d use 20+ gigs of data off our cellular cause it was so crappy but haven’t had one problem since