Telus Outage Report in Etobicoke, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Etobicoke, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Etobicoke, Ontario
The most recent Telus outage reports came from the following cities: Toronto, North York, Mississauga and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Phone | |
| North York |
Phone | |
| Toronto |
Phone | |
| North York |
Total Blackout | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Etobicoke, Ontario
Latest outage, problems and issue reports in Etobicoke and nearby locations:
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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Stephen Punwasi 📉🎄🎅🏼🐈
(@StephenPunwasi) reported
from
Toronto, Ontario
@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Brian Dunn
(@brianddunn) reported
from
Mississauga, Ontario
@ThePeterKelly Jieun’s on Koodo (Telus) no issues so far. Pretty reasonable plans. My mom’s on Freedom, I have heard they’re reception isn’t the best, but she hasn’t had any problems out in Burlington
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Clean Habits
(@CleanHabits) reported
from
Mississauga, Ontario
@TELUS so let me get this straight you want yo add a credit card processing fee starting in October, pending CRTC approval to, Canadians that already pay the highest in the world for a phone service that is 2 x cheaper in most places on the planet. Good Job 👏👏👏
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Jim "The Canadian Patriot"
(@jim_thepatriot) reported
from
Toronto, Ontario
Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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James Harbeck, still here
(@sesquiotic) reported
from
Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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Imran Aziz
(@MoonBhaaii) reported
from
Mississauga, Ontario
In Toronto telus tower few urinals have word “American standards” inscribed. One literally pees on the word “American”. Not a single American will lose their **** over it. #Blasphemy
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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bunnybear7280
(@hornybear0106) reported
@freedomsupport They suck I left them cause of fake promises they kept telling me so I left to Telus witch I thought I'd never go back to
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Kof. 🅴
(@koficrisp) reported
@kirst_alyssa No issues with Telus personally, they’ve always been really good to me. Sorry to hear they’re being difficult with you though
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Nicole Porterfield
(@nporterfield) reported
For a communications company @TELUS is absolutely CRAP at communication! I have spent over 20 hours on the phone with @TELUSsupport We have been waiting 20 days to get internet #smallbusiness Do you know how hard it is to do business with out internet TELUS ?! Really damn hard!
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SteveDoubleW🇨🇦
(@SteveDoubleW) reported
@calischaa @kirst_alyssa Same. Telus did not work where I live. After years of frustration and then constantly decreasing my expectations I went to shaw. Have the shaw 600 with no issues.
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Jesse Evans
(@JesseLEvans84) reported
@LanceStorm Same here. I’m with Telus. Emailed them and they say it’s WWE’s issue. Email WWE and they say it’s Telus’ issue. Been this way for a month and no solution.
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Oil City Dynasty
(@OilCityDynasty) reported
@kirst_alyssa Because someone has to be and @TELUS seems to take pride in being the worst company that ever existed.
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E.V. Sales
(@Chipette1) reported
@Tonygeheran @policy_mag so did you know your Telus sucks in Rural Alberta, ESPECIALLY NORTHERN, THE lady thought if one service was out and fixed everyone else WAS CANCELLED, THANKS. TWEET IS LOVELY. MAKING SURE EVERYONE KNOWS. YOUR SERVICE IS BELOW 0 IN NORTHERN ALBERTA
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Greg, but voting for Summer 🇨🇦
(@Gregair13) reported
@kirst_alyssa They all suck but I agree Telus is bad
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Delwyn
(@delwynism) reported
@kirst_alyssa I had internet connectivity issues, but not any worse than Telus.
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Gary McCune
(@lordgreybush) reported
@kirst_alyssa I’ve never had a problem with Telus.