Telus outages and service status in Etobicoke, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 3 outage signals in the last 24 hours around Etobicoke, including 3 direct reports.
The most common problems reported in this area mention Phone, Internet, and E-mail.
The most recent signal from this area was received May 25, 5:48 PM EDT.

Phone (42%)
Internet (33%)
E-mail (8%)
Total Blackout (8%)
Wi-fi (8%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Etobicoke, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Etobicoke, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Etobicoke	Baseline
May 24, 8:20 PM EDT	0	0	0
May 24, 8:40 PM EDT	0	0	0
May 24, 9:00 PM EDT	0	0	0
May 24, 9:20 PM EDT	0	0	0
May 24, 9:40 PM EDT	0	0	0
May 24, 10:00 PM EDT	0	0	0
May 24, 10:20 PM EDT	0	0	0
May 24, 10:40 PM EDT	0	0	0
May 24, 11:00 PM EDT	0	0	0
May 24, 11:20 PM EDT	0	0	0
May 24, 11:40 PM EDT	0	0	0
May 25, 12:00 AM EDT	0	0	0
May 25, 12:20 AM EDT	0	0	0
May 25, 12:40 AM EDT	0	0	0
May 25, 1:00 AM EDT	0	0	0
May 25, 1:20 AM EDT	0	0	0
May 25, 1:40 AM EDT	0	0	0
May 25, 2:00 AM EDT	0	0	0
May 25, 2:20 AM EDT	0	0	0
May 25, 2:40 AM EDT	0	0	0
May 25, 3:00 AM EDT	0	0	0
May 25, 3:20 AM EDT	0	0	0
May 25, 3:40 AM EDT	0	0	0
May 25, 4:00 AM EDT	0	0	0
May 25, 4:20 AM EDT	0	0	0
May 25, 4:40 AM EDT	0	0	0
May 25, 5:00 AM EDT	0	0	0
May 25, 5:20 AM EDT	0	0	0
May 25, 5:40 AM EDT	0	0	0
May 25, 6:00 AM EDT	0	0	0
May 25, 6:20 AM EDT	0	0	0
May 25, 6:40 AM EDT	0	0	0
May 25, 7:00 AM EDT	0	0	0
May 25, 7:20 AM EDT	0	0	0
May 25, 7:40 AM EDT	0	0	0
May 25, 8:00 AM EDT	0	0	0
May 25, 8:20 AM EDT	0	0	0
May 25, 8:40 AM EDT	0	0	0
May 25, 9:00 AM EDT	0	0	0
May 25, 9:20 AM EDT	0	0	0
May 25, 9:40 AM EDT	0	0	0
May 25, 10:00 AM EDT	0	0	0
May 25, 10:20 AM EDT	0	0	0
May 25, 10:40 AM EDT	0	0	0
May 25, 11:00 AM EDT	0	0	0
May 25, 11:20 AM EDT	0	0	0
May 25, 11:40 AM EDT	0	0	0
May 25, 12:00 PM EDT	0	0	0
May 25, 12:20 PM EDT	0	0	0
May 25, 12:40 PM EDT	0	0	0
May 25, 1:00 PM EDT	0	0	0
May 25, 1:20 PM EDT	0	0	0
May 25, 1:40 PM EDT	0	0	0
May 25, 2:00 PM EDT	0	0	0
May 25, 2:20 PM EDT	0	0	0
May 25, 2:40 PM EDT	0	0	0
May 25, 3:00 PM EDT	0	0	0
May 25, 3:20 PM EDT	0	0	0
May 25, 3:40 PM EDT	0	0	0
May 25, 4:00 PM EDT	0	0	0
May 25, 4:20 PM EDT	0	0	0
May 25, 4:40 PM EDT	0	0	0
May 25, 5:00 PM EDT	0	0	0
May 25, 5:20 PM EDT	0	0	0
May 25, 5:40 PM EDT	0	0	0
May 25, 6:00 PM EDT	0	0	0
May 25, 6:20 PM EDT	0	0	0
May 25, 6:40 PM EDT	0	0	0
May 25, 7:00 PM EDT	0	0	0
May 25, 7:20 PM EDT	0	0	0
May 25, 7:40 PM EDT	0	0	0
May 25, 8:00 PM EDT	0	0	0
May 25, 8:20 PM EDT	0	0	0

May 26: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Etobicoke, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Mississauga.

City	Problem Type	Report Time
Toronto	Phone	3 hours ago
Toronto	Wi-fi	5 hours ago
Toronto	Total Blackout	13 hours ago
Toronto	Phone	1 day ago
Toronto county	Phone	4 days ago
Toronto county	Internet	6 days ago

Nearby cities with recent reports

Toronto

4 recent signals

3 hours ago

Toronto county

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Etobicoke, Ontario

Latest outage, problems and issue reports in Etobicoke and nearby locations:

Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 8 minutes ago from Toronto, Ontario
UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’
Jim "The Canadian Patriot" (@jim_thepatriot) reported 8 minutes ago from Toronto, Ontario
@1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data
Rick Barnes (@queerthoughts) reported 10 minutes ago from Toronto, Ontario
@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 16 minutes ago from Toronto, Ontario
My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…
Dennis aka dLo (@sidetripca) reported 17 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
Focus On Yourself🇹🇹🇧🇧 (@Relly_95) reported 20 minutes ago from Brampton, Ontario
@CeeRM_ Yeah they can. That’s what they suggest before taking out a phone at for example Rogers, bell or Telus. Should do that for like a year, then it’ll help fix it
Kelly Harris (@KellyPMHarris) reported 22 minutes ago from Toronto, Ontario
Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada
Sheldon Kerzner (@sheldonbk) reported 23 minutes ago from Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
Sophia Cybulski (@SophiaCybulski) reported 27 minutes ago from Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
Debbi Ragogna (@DebRagogna) reported 27 minutes ago from Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
Lino Ventresca (@ventrescalino) reported 31 minutes ago from Brampton, Ontario
@680NEWS @Bell @Rogers @TELUS It’s about time. Canada has the worst wireless rates of any G20 nation. But 25% reduction in two years isn’t enough. By then the big three should easily be able to deliver far better. Let competition in from the US carriers and we will see far better rates
Lanrick Bennett Jr. (@myonlinelifenow) reported 33 minutes ago from Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
WRM2 (@WRMII) reported 34 minutes ago from Brampton, Ontario
@sadiafahim8 @TELUS @TELUSsupport Stop complaining about every service provider online. You're clearly a moron.
Garrick The DJ (@GarrickTheDJ) reported 36 minutes ago from Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
🖤Rachel Santos🖤 (@queensantos1984) reported 38 minutes ago from Toronto, Ontario
@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
Vanessa 🇺🇦 (@shapsy01) reported 40 minutes ago from Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
Algis Akstinas (@AlsoKnownAs_AA) reported 40 minutes ago from Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
bitter ness (@StregaNessa) reported 54 minutes ago from Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
- (@ugwumCee) reported 55 minutes ago from Toronto, Ontario
Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
Tanvir64🇧🇩 (@tanvir_z64) reported 56 minutes ago from Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Nikki 🇨🇦 (@Mis_Nim) reported 7 minutes ago
I just received a bill from @TELUS @TELUSsupport with a LATE FEE I was assured my account was CLOSED after the fraud committed against me and that any bills were NULL AND VOID **** YOU TELUS
Dennis Mitchell (@DennisMitch51) reported 7 minutes ago
@jodyvance @TELUS Maybe poor router
Jeremy (@JDHXRP) reported 9 minutes ago
@MelissaLMRogers @TELUSsupport **** Telus. I was with them for 20 yrs. Finally switched to Fido. Cheaper bill
Deaks (@realone0doubt) reported 14 minutes ago
@MelissaLMRogers @TELUSsupport Lmao $100 a month? I pay $50 a month and have more GB than i can deal with … with telus. I get ur point but maybe slim down ur plan a bit and stop thinking u need every option
W.C. (@Joe33932) reported 16 minutes ago
@TELUSsupport Are you gonna fix the sound drop outs and skipping on the Telus 4K boxes?
jc (@jcorriv35) reported 22 minutes ago
@Cleosmahm @jodyvance @TELUS Convinced They are “techs” in name only. Ive had 5 come out & try the same thing 5 different times to fix internet until i lost my **** & the last dude finally went up the pole and found a split connection point 😡 after i bought a new modem & ran new line inside my house 🤬
Georgina West (@WhessGR) reported 24 minutes ago
@TELUS FAMILY ME,BER TRYING TO UPGRADE PHONE, YOUR SITE IS DOWM. FIX THE DUMB THING. IM SO SICK OF TELUS
Adrian Somers (@SomersYYJ) reported 27 minutes ago
@TELUS Poor wifi performance. Speed tests not equating to advertised performance, glitching for even direct ethernet connection.
Albertas Maximus (@WagsDickie74380) reported 30 minutes ago
@MelissaLMRogers @TELUSsupport Telus is garbage virgin get 128GB for $55
Meggster 🇨🇦 (@BcMeggster) reported 30 minutes ago
@VanCityVice You think our Hydro bills will be going down once Telus sucks the life out of it for an A.I. data center? They announced stupidity. We don't nee China's system at all.