Telus Outage Report in Etobicoke, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Etobicoke, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Telus
Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Etobicoke, Ontario
The most recent Telus outage reports came from the following cities: Toronto, North York, Mississauga and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Etobicoke, Ontario
Latest outage, problems and issue reports in Etobicoke and nearby locations:
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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James Harbeck, still here
(@sesquiotic) reported
from
Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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Imran Aziz
(@MoonBhaaii) reported
from
Mississauga, Ontario
In Toronto telus tower few urinals have word “American standards” inscribed. One literally pees on the word “American”. Not a single American will lose their **** over it. #Blasphemy
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Clean Habits
(@CleanHabits) reported
from
Mississauga, Ontario
@TELUS so let me get this straight you want yo add a credit card processing fee starting in October, pending CRTC approval to, Canadians that already pay the highest in the world for a phone service that is 2 x cheaper in most places on the planet. Good Job 👏👏👏
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priyabates
(@priyabates) reported
from
Mississauga, Ontario
Can't believe I'm doing this again @TELUS. I've already signed up with a competitor and simply waiting for my phone, but the issue that I've been trying to resolve for months that I've cancelled my relationship with you over is still not resolved.
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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Brian Dunn
(@brianddunn) reported
from
Mississauga, Ontario
@ThePeterKelly Jieun’s on Koodo (Telus) no issues so far. Pretty reasonable plans. My mom’s on Freedom, I have heard they’re reception isn’t the best, but she hasn’t had any problems out in Burlington
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah 🧷#TeamJinkxMonsoon
(@gorgegottmik) reported
@babyobvious Ahhhh oh no i was getting the 64 one😭😭help the other one isnr even avalaible on the telus website
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William G
(@vivian_rivian) reported
@TELUSsupport @TELUS It’s going on day 5 now and STILL NO ADT PULSE APP ACCESS! Please fix, contact customers, acknowledge there’s an issue, DO SOMETHING
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Steven
(@faria_wong) reported
@TELUSsupport ADT pulse continues to be down. Has been down for the past 3 days. No word from Telus. Poor service
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Steven
(@faria_wong) reported
Telus Canada - ADT pulse is not working. Last time this occurred one of their analyst coded something incorrectly. 5 days and still no fix. Telus Customer Service is truly the worse. Don’t rely on Telus for home security.
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Sidular!
(@Sidular) reported
@ThorneDoesStuff @FreedomMobile That’s pretty expensive… just switched away from Freedom and pay $85 for 50GB at 5G speeds on Telus. Bigger network, but less expensive, but still expensive, cause ya know, “Canada”.
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Terri Saunders
(@Terri_Saunders1) reported
So I have to remember a password to log a cell phone issue with Telus. Even though they called me back on my phone and experienced the same issue during the conversation. 🙄
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Kaz
(@kazi_mierzi) reported
literally telus still has not installed my internet and has been ******* completely useless in tech support or even knowing what's happening and it's been like 2 weeks 🙃🙃🙃🙃
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Krista 🇨🇦
(@Hanajimaismycat) reported
@GregBecause @roulinski @TomPark1n False. Provincial governments mis-managed their health transfers to make way for privatization. Telus offers paid for health subscriptions to AB and BC residents ffs. Considering BC finally managed to drop the monthly premiums for MSP within the last decade, it sucks heavily.
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𝑀𝒾𝓈𝓈 𝐵✨🇨🇦
(@xomissbxx) reported
I have a feeling I’m going to end up in a full blown war with Telus over this internet outage 😒
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Steven
(@faria_wong) reported
@TELUSsupport Your app has been down for 3 days now. Last night I had someone go to my place so I’ll be billing Telus $25/hr until your app is fixed