Telus Outage Report in Etobicoke, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Etobicoke, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Etobicoke, Ontario
The most recent Telus outage reports came from the following cities: North York, Toronto, Mississauga and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 North York |
Total Blackout | |
| Toronto |
Internet | |
| Mississauga |
Internet | |
| Toronto |
Internet | |
| Brampton |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Etobicoke, Ontario
Latest outage, problems and issue reports in Etobicoke and nearby locations:
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Clean Habits
(@CleanHabits) reported
from
Mississauga, Ontario
@TELUS so let me get this straight you want yo add a credit card processing fee starting in October, pending CRTC approval to, Canadians that already pay the highest in the world for a phone service that is 2 x cheaper in most places on the planet. Good Job 👏👏👏
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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James Harbeck, still here
(@sesquiotic) reported
from
Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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Modern Pundit
(@sen127) reported
from
Toronto, Ontario
If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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Jim "The Canadian Patriot"
(@jim_thepatriot) reported
from
Toronto, Ontario
Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Kelly Harris
(@KellyPMHarris) reported
from
Toronto, Ontario
Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Sarkis 🇦🇲•🇨🇦
(@sarkisTO) reported
from
Toronto, Ontario
UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’
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HotPeppa
(@Hunnie2B) reported
from
Toronto, Ontario
Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!
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Stephen Punwasi 📉🎄🎅🏼🐈
(@StephenPunwasi) reported
from
Toronto, Ontario
@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
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Jim "The Canadian Patriot"
(@jim_thepatriot) reported
from
Toronto, Ontario
@1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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Elise Davis (she/her) 🇨🇦
(@Elise_ekd) reported
from
Toronto, Ontario
@Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.
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Sarkis 🇦🇲•🇨🇦
(@sarkisTO) reported
from
Toronto, Ontario
My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Fordyce
(@seanfordyce) reported
On Telus but can see other carriers not putting it on websites. Had tech support confirm it does not exist on Telus except for the Google pixel. And tech did not even know about it before I told him. Clearly they are not afraid of CRTC?
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Darcy
(@Movietrailer) reported
Think I’ll call Telus tomorrow and cancel my cable. I don’t think anyone really uses it. We have enough streaming services to last us forever. I only keep it now for Oilers games but sports net now isn’t bad at $15 just for the months I’d use it.
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(((BioHazard Level 4)))
(@JamesP0263) reported
@SPhillipsAB @TELUS @telusmobility They are all awful but Telus is an extra layer of awful.
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keepitfree
(@Lunaseawaters) reported
@TELUS I’ve been a small business customer since 2014. I Had a billing issue,contacted customer service and was literally yelled at and spoke over multiple times by the CS agent,despite me continually ensuring I was polite in my conversing I am appalled with how I was treated!
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Lucy
(@lucyannpainterx) reported
I literally hate Telus cable box… never go with them I’m ******* over it. Every ******* night the tv freezes and we pay **** ton of money for it as well
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Lesley
(@genesisluvr) reported
@TELUS I have spent over 90 minutes trying to connect with someone to cancel my Telus home security system. I can’t even believe that I am still on hold what a disappointment #badservice
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Jik
(@JackieJanes8) reported
@SPhillipsAB @TELUS @telusmobility I'm on Virgin and have never had a problem. Good luck!
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Eric Gilson
(@EricGilson4) reported
@SPhillipsAB @TELUS @telusmobility The truth is that all they care about is the number of new customers. It is their only real metric. Straight from the mouth of a telco customer rep.
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Greg B Avoids COVID-19 like the Plague.
(@GBelostotski) reported
@SPhillipsAB @TELUS @telusmobility Ever since Telus Babylon, I moved my service to Shaw for now. I just don’t want to deal with Telus for anything for the time being.
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Chris Sturwold (he/him/drummer)
(@SkipIsChris) reported
@SPhillipsAB @TELUS @telusmobility I hate them all. I use Freedom, but that won't work well for you for traveling to/from home to/from Edmonton. My wife is on Rogers and she doesn't curse them. Bell will offer you the same ****** customer service. Who else is there for full provincial coverage? Lol