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Telus outages and service status in Woodbridge, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Woodbridge, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Apr 16, 9:02 PM EDT.
  • 60% Internet (60%)
  • 20% Phone (20%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woodbridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woodbridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 17: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Woodbridge, Ontario

The most recent Telus outage reports came from the following cities: Richmond Hill, Toronto, and Purpleville.

CityProblem TypeReport Time
Richmond Hill Phone 8 minutes ago
Toronto Internet 8 days ago
Toronto Wi-fi 10 days ago
Toronto Internet 11 days ago
Toronto Internet 17 days ago
Toronto Internet 21 days ago

Nearby cities with recent reports

Richmond Hill

1 recent signals

8 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Woodbridge, Ontario

Latest outage, problems and issue reports in Woodbridge and nearby locations:

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

  • Relly_95
    Focus On Yourself🇹🇹🇧🇧 (@Relly_95) reported from Brampton, Ontario

    @CeeRM_ Yeah they can. That’s what they suggest before taking out a phone at for example Rogers, bell or Telus. Should do that for like a year, then it’ll help fix it

  • shaghayegh755
    Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    @TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎

  • prettyapathetic
    Alexa Smith (@prettyapathetic) reported from Toronto, Ontario

    Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

  • DjMalik8013
    DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • TheSlowBurn
    CERB Gotti (@TheSlowBurn) reported from Toronto, Ontario

    How would anyone know if there was a Telus outage?

  • sarkisTO
    Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, Ontario

    My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

  • lauramcgrathh
    Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario

    @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

  • AIexArteaga
    eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • PepperMuzz
    RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario

    It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • queerthoughts
    Rick Barnes (@queerthoughts) reported from Toronto, Ontario

    @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

  • ttctaker
    Carol Brooks (@ttctaker) reported from Toronto, Ontario

    @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

  • StephenPunwasi
    Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported from Toronto, Ontario

    @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • JoePizzoferrato
    Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario

    @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

  • tanvir_z64
    Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • sesquiotic
    James Harbeck, still here (@sesquiotic) reported from Toronto, Ontario

    Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

  • OtarineMusic
    otty (@OtarineMusic) reported from Toronto, Ontario

    @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

  • Mara__Raquel
    ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kylemaw
    Kyle Maw (@kylemaw) reported

    I can't report you to @ccts_cprst because they don't accept telemarketing reports. And I can't escalate my complaint within @TELUS because your website form just sends me back to a 24/7 chatbot or calling... no need to call - I can talk to people - you simply don't listen

  • AlanErrington
    Alan Errington (@AlanErrington) reported

    @arnesalvesen Yes, optic on telus. It’s been happening for a while, same channel, same time. Surely they must be aware of it & try to fix it? Seems really amateur?

  • SoNaCanada
    Canadian❤️ (@SoNaCanada) reported

    @TELUSsupport @TELUS @TELUS Loyal for 15 years. Finally got a callback—agent had a child crying nearby, then hung up and never called back. This is not acceptable. Escalate to a manager or retention team or I will consider switching.

  • shelleymachon
    Shelley Machon (@shelleymachon) reported

    Telus Internet has no customer support. On hold for over 2 hours. Placed a callback and it disconnected. Time to go to Starlink

  • Elect_Elliott
    Derek Elliott, Libertarian (@Elect_Elliott) reported

    @jbrredux2 @nopenotnathan @avilewis One can't steal something that is handed over voluntarily. Get rid of the bureaucracy and all the unneeded red tape and anyone could start a company to compete and undercut bad companies. Telus, Bell, and Rogers have ZERO incentive to change thanks to cronyism.

  • Techjunkie_Aman
    Techjunkie Aman (@Techjunkie_Aman) reported

    They didn’t leak passwords. They leaked something worse. Crunchyroll breach: • ~1.2M emails confirmed (subset of a larger dataset) • Third-party vendor (Telus Digital) compromised • Malware → Okta SSO → internal tools exposed (~24h access) Data taken: • Emails, names, usernames • IPs + approximate locations • Full support tickets (billing issues, chats, activity logs) That means attackers know: • Your recent support conversations • Billing disputes or issues • Account activity patterns Enough to send highly convincing phishing. Timeline: • Mar 12 → initial breach • Mar 23 → ~6.8M emails claimed • Late Mar → data sold on forums • Apr 4 → 1.2M verified (HIBP) Crunchyroll says no passwords leaked. But context > passwords. What to do: • Change password (especially if reused) • Enable 2FA (authenticator app) • Check HIBP • Watch for targeted emails/SMS This was a supply-chain breach.

  • etown50
    Etown50 (@etown50) reported

    @TELUS It's always amazing when your "customer care" tells you you're lying, not once, not twice but three times, when you tell them you recieved an email from Telus and then makes you sit in silence for 40 minutes only to be called a liar again and wont let you prove the email

  • DoucheBag168
    Douche Bag (@DoucheBag168) reported

    @raygaurca as much as Id like to believe this... i don't think so. Telus has burned me over and over again the past 5 years... I think Canadian telcos are going down the drain.. its unbelievable how a monopoly can be run so poorly

  • gmaniaus
    Scott (@gmaniaus) reported

    @telusmobility I arrived in the US and got a text from Telus letting me know I am now roaming and my plan includes roaming but I can’t send texts and no data. Help pls

  • emmanuel_r90
    Emmanuel Richie (@emmanuel_r90) reported

    @GodsgiftOkoji @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together