Telus Outage Report in Manotick Station, Ontario
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Manotick Station, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Manotick Station, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Telus
Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Manotick Station, Ontario
The most recent Telus outage reports came from the following cities: Ottawa, Nepean, and Greely.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 5 days ago |
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Phone | 10 days ago |
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Phone | 14 days ago |
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Internet | 27 days ago |
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Internet | 1 month ago |
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Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Manotick Station, Ontario
Latest outage, problems and issue reports in Manotick Station and nearby locations:
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Christina (@CJAY932) reported from Ottawa, Ontario@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Stefane Brunet (@StefaneBrunet) reported from Rideau Gardens, OntarioLet's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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antpepe (@antpepe) reported from Ottawa, Ontario@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Paul Boyer (@PBoyer82) reported from Ottawa, Ontario@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Paul McGuire (@mcguirp) reported from Ottawa, OntarioAmazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Dave D Garand (@DaveInBlackburn) reported from Ottawa, OntarioMy #Telus phone service is kaput, anyone else?
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Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
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simon (@stillwellgray) reported from Ottawa, Ontario@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Bram Abramson (@bramabramson) reported from Hull, Quebec@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Paul McGuire (@mcguirp) reported from Ottawa, OntarioWhen told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario@mcguirp @TELUS It doesn't matter, they are all awful😪
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Michael.L (@OCT_Fan) reported from Ottawa, Ontario@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Robson (@robson_gareth) reported@RogersHelps what’s causing the massive outage for internet and tv? It’s been out all day luckily I have @TELUS for my phone and can use data but I’d love to be using my wifi
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linebacker.j (@linebackerj) reported@TELUSsupport Why is your call back system so lame, It called me back and then hung up. Hard to want to bring my service over to Telus if this is what I can expect when contacting them
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David Mayhood (@dmayhood) reported@JanetRWees Thanks, yes. I got your info. I'll try it. I know where the problem is. It's on the supply line from the pole to our house. It was caused by rain shorting between two lines. One is a business line; the other is our home phone. Telus won't allow me to explain that. It's absurd.
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Ryan Van Pfisier (@RPfisier) reported@TELUSsupport are you guys blocking Shaw's website? No one at our office (or anyone with telus internet at home) can access our Shaw login's to watch TV on our computers. This is literally only happening on Telus' internet
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netjel (@netjel) reported@koodo Need (human) assistance… Paid last bill April 5 ( switched to @TELUS ) I am due a refund of $68.25 Initial inquiries showed I should await a cheque It’s never arrived and now I’m a “non-member” when I try to log on. Tired of running in circles.
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⋆ 𝚎𝚍𝚎𝚗 ⋆ (@e___d___e___n) reported@TELUSsupport hi I got a visit from a Telus staff 2 days ago. She offered me some home service promotion that I was interested in and she said I can get back to her when I’m ready to take it. But she failed to give me her contact info. Is there any way I can find her?
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David Mayhood (@dmayhood) reportedAdventures in @TELUSsupport land (cont'd). The business line is no longer cross-connected with my home line. Reason? It stopped raining. Next time it rains, the business line will be unusable due to shorting out to the home line. This is your problem, Telus. Your tech created it.
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Sara 🇨🇦 (@SaraSundaysara) reported@TELUS hey Telus this is the third day I’m on hold with you because no one can seem to tell me why I was sent a bill when I don’t have services with you. You’re charging me late charges and I don’t have an account with you. Can you please hurry up and fix this huge problem?
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theo from gob (@itlooksreal) reportedYou have to hand it to Telus for being like "animals are our brand" for like 20 years. Don't fix what's not ever going to break
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Scott Baerg (@scottie_baerg) reported@martybikes23 @TELUS @TELUSsupport Sorry Martin. That’s awful. Glad you are all okay.