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Telus outages and service status in Coquitlam, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Coquitlam, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jun 2, 11:39 AM EDT.
  • 56% Internet (56%)
  • 33% Phone (33%)
  • 11% Wi-fi (11%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 2: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Coquitlam, British Columbia

The most recent Telus outage reports came from the following cities: Burnaby, New Westminster, Maple Ridge, and Delta.

CityProblem TypeReport Time
Burnaby Internet 6 hours ago
Burnaby Wi-fi 1 day ago
Burnaby Phone 1 day ago
Burnaby Internet 6 days ago
New Westminster Internet 10 days ago
Burnaby Phone 14 days ago

Nearby cities with recent reports

Burnaby

4 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • mattcolangelo
    Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia

    @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

  • whourDaDa
    Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • LexaHobenshield
    Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia

    @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

  • njfavengers
    Nicholas John Ellan (@njfavengers) reported from Burnaby, British Columbia

    Hey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

  • Shamindiamonds
    Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia

    25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

  • pyeinburnaby
    Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    @roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible

  • Schmidt_show
    Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia

    @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

  • ProfLalonde
    Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia

    @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

  • gh0stflesh
    Slurms MacKenzie (@gh0stflesh) reported from Coquitlam, British Columbia

    Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

  • RajeshPrashar
    Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • yeoncomi
    섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported from Maple Ridge, British Columbia

    Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

  • RSine57
    Ron Sine (@RSine57) reported from Burnaby, British Columbia

    @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GabLad92
    Gab🇨🇦 (@GabLad92) reported

    @MelissaLMRogers @TELUSsupport Telus is your issue lol go with Fizz or Public mobile

  • ofclanmcLeod
    Nuck Chorris (@ofclanmcLeod) reported

    @TELUS Still upset about the price I pay/month, just for wifi. Loyal customer for years and my monthly payment goes up over $20 because a two year contract expires?

  • RuralAlbertan
    Hypha Central Alberta (@RuralAlbertan) reported

    @Martyupnorth Telus did the same to me but without any notification. Just raised my bill and expected me to pay what they wanted. **** them. Doesn’t matter who you go with, Telus Rogers or any others. They are all terrible and overpriced.

  • redman_mather
    Lee Redpath (@redman_mather) reported

    @field2fieldag @Bell_MTSHelps @Bell_MTS Doesn’t matter who you’re with, that stretch is a dead zone. I’m with public mobile which is owned by telus and that area is pretty poor

  • GordAdams4
    Gordon Adams (@GordAdams4) reported

    @jodyvance @TELUS I have had Shaw for the last twenty years and no problems

  • TKrayt
    JKSchooledO'Connor (@TKrayt) reported

    @TELUSsupport I can't seem to contact anyone about an issue I have with a charge coming from an account that shouldn't be used. Telus has been charging me roughly $80 a month for 18 months and I have no idea why and can't seem to talk to a real human. Please reach out.

  • ScruffyNSmooth
    Bald Guy (@ScruffyNSmooth) reported

    @TELUSsupport I also have the pleasure of MANY hours on the phone with Telus, many hours waiting for technicians, taking time off of work, technicians not showing up (the last two appointments in a row) bad product/worse service.

  • yegventures
    Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported

    @Social_Moi @TELUSsupport If you have home issues, call 310-MYTV. For mobility issues, dial 611 from a TELUS cell phone. If you want a guaranteed Canadian agent, use the French options as you'll get an agent in Montreal (home service agents work there too).

  • BcMeggster
    Meggster 🇨🇦 (@BcMeggster) reported

    @VanCityVice You think our Hydro bills will be going down once Telus sucks the life out of it for an A.I. data center? They announced stupidity. We don't nee China's system at all.

  • yeg_sewer_rat
    Duncan Magroin (Mug/Shot) (@yeg_sewer_rat) reported

    @Martyupnorth I have had Rogers, Bell and Telus ; they all have terrible customer service until you call to cancel, then they have plans that save you lots.