Telus outages and service status in Coquitlam, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Coquitlam, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Coquitlam, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, New Westminster, and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby
|
Internet | 1 month ago |
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Burnaby
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Wi-fi | 1 month ago |
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Burnaby
|
Phone | 1 month ago |
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Burnaby
|
Internet | 1 month ago |
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New Westminster
|
Internet | 1 month ago |
|
Burnaby
|
Phone | 2 months ago |
Community Discussion
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Telus Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Marcrake (@Marcrakee) reported from Burnaby, British Columbia@TELUS Roses are red Roses are blue My internet is down Can't work at all
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Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia@TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.
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Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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Dr. Pete Poovanna (@poovannact) reported from New Westminster, British Columbia@TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.
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E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British ColumbiaUPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaThere has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaTelus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.
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Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaGod speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaSo @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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Prince (@ImJustPrinceA) reported from Port Moody, British ColumbiaI hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaLiterally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.
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Ron Sine (@RSine57) reported from Burnaby, British Columbia@TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.
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HeliConnect (@iheliconnet) reported from Delta, British Columbia@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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HODLouly (@Maria_here) reported from Burnaby, British Columbia@theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@paul_siddaway) reported@ColleenEJordan1 @jodyvance @TELUS Thanks for bringing this up … we pay for a Premium Service and getting the services we are paying for is nearly impossible!!!
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Heidi McCulloch (@HeidiMcCulloch) reportedI made the worst decision ever moving my home internet to @TELUS - and can’t even fix it because app has been down for 2 weeks and son hold with customer service now at 57 minutes. @TELUSsupport
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phil (@PartPhil) reported@garymasonglobe @TELUS It’s awful. When you call do you get stuck on the AI loop?
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alphabetadelta (@thecheyner) reported@TSN_Sports @TSN_Sports I keep getting signal lost on Telus, no other channels are a problem. WTF I want to watch the World Cup games
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LandSharkArtz🇨🇦🇨🇳 (@DabiHawksTuah) reported@Gnoc290438 @XfinitySupport Omfg they actually suck so bad I’m starting to miss Telus😭😭😭😭😭😭😭
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Sp🅰️ceMobActual (@SpaceMobActual) reported@chooseyourwow Telus is actively using AI to mask its overseas call center employees accents. Instead of providing jobs to Canadians in Canada they're doubling down on offshoring. Why support that kind of business?
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Truck8256 (@truck8256) reported@EchoRadios Telus got rid of this stupid technology 25 years ago.
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Alberta fair (@mstewartbittner) reported@telus bad bad bad service , mistreats the elderly and offers no service
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Wes (@AFKnownWes) reported@jodyvance @TELUS It’s bigger than you think. Under new CRTC guidelines, all of Canadas Telecom’s are to switch to an App based service system. All staff are going to be canned, no more call centres. Rogers is ****** too!
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Wes (@AFKnownWes) reported@FerronRay11491 @jodyvance @TELUS They all fail for the same reasons. CRTC is forcing them out of the customer service department. Everything with be self serve and app based moving forward.