Telus Outage Report in Coquitlam, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (29%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Coquitlam, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, New Westminster, Port Coquitlam, Coquitlam, Delta and Maple Ridge.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia
I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia
@kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia
@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
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Michael Smit (@msmit) reported from Vancouver, British Columbia
@telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia
@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
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Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia
@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
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Scott M. (@apukwa) reported from Coquitlam, British Columbia
Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless
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SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia
I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
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Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia
@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia
There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.
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aanshik1 (@Aanshik1) reported from Vancouver, British Columbia
@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia
@CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.
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Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia
@steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh
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Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
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Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia
I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night
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Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia
@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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bcwolfgirl aka mèlemst’ye (@bcwolfgirl) reported
Wake up to a POWER OUTTAGE 🤬 bloody hell TELUS ... FIX IT
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Darcey (@1ProudCdn) reported
Is anyone else having issues with their @TELUS service?
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CherM (@ABClm8) reported
@edmontonjournal Ya, it’s called the cost of doing business. Telus doesn’t make enough on it’s crappy product & service? Please…
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Canceled (@Elliot_43) reported
@dragonfly666797 Telus is the worst. Would cancel right now if it didn't cost me buckets
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Ron Stoneman (@RonStoneman7) reported
@plkatv @Bell @Bell_Support Where in Canada bud. No issues here with Telus Fibre on the west coast.
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ACAB ✨ (@noseyness) reported
@TheFalconer @TELUS Ya i'm annoyed about this. Due to a TELUS problem I can't even pay my bill any other way.
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Bev Johnson (@BevGprairie) reported
@TELUS support are you out there?
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Ryan Krumins (@ryankrumins) reported
@TELUS What's going on with your customer service line? It's been over an hour wait all week, I need to pause my service while travelling and can't get through to anyone via phone or through your chat
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Scott Hudson (@hdsnhwk7) reported
@TELUSsupport an hour plus wait anytime@you call into Telus. Come on! Have a call back que! Also impossible to change email if we don’t have access to the email any longer. Text verify, little changes can make a big difference to your support!!!
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BaconbitsRJ (@BaconbitsRJ) reported
Can anyone in @peacecountry recommend a reliable cell service provider? @telus is an absolute joke. No service beyond 2 miles from a tower, randomly dropped calls, lousy switching between towers. I am sick of paying ridiculous prices for garbage service