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Telus outages and service status in Coquitlam, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Coquitlam, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 20% Phone (20%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Coquitlam, British Columbia

The most recent Telus outage reports came from the following cities: Burnaby, New Westminster, Maple Ridge, and Delta.

CityProblem TypeReport Time
Burnaby Internet 18 days ago
Burnaby Wi-fi 19 days ago
Burnaby Phone 19 days ago
Burnaby Internet 23 days ago
New Westminster Internet 28 days ago
Burnaby Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

  • naidoo_emmanuel
    Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia

    @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

  • paul_wb_wtf
    Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia

    Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

  • troysweather
    Troy Weatherly (@troysweather) reported from Delta, British Columbia

    @TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • Maria_here
    HODLouly (@Maria_here) reported from Burnaby, British Columbia

    @theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold

  • RajeshPrashar
    Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • Sikadime
    🎙Sikadime🔈 (@Sikadime) reported from Coquitlam, British Columbia

    @CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.

  • vingienzo57
    Vince Venditti (@vingienzo57) reported from Coquitlam, British Columbia

    Having trouble with #telus tv, again! Seriously thinking of going back to #shaw, and once I go back I’m never coming back to #telus 🤨

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

  • PickledGingerBC
    C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia

    @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • vancitytrevor
    trevor (@vancitytrevor) reported from New Westminster, British Columbia

    @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

  • Marcrakee
    Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Roses are blue My internet is down Can't work at all

  • gh0stflesh
    Slurms MacKenzie (@gh0stflesh) reported from Coquitlam, British Columbia

    Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LayThemBare
    M.A. - "Losers always whine about their best" (@LayThemBare) reported

    Have any of the ISP like Bell or telus spoken against c-22? Or are they onboard with the digital tyranny? Asking because I am going to outright cancel my entire service and go with an VOIP home phone and smoke signals for encryption

  • ohsoobvious
    ms.mom (@ohsoobvious) reported

    @jodyvance @TELUS Seems like @Rogers or Shaw is just as bad. They both suck.

  • RageAtTheElites
    RageAgainstTheElites🇨🇦🇮🇹🇺🇦 (@RageAtTheElites) reported

    @JonFraserTF @TELUS Yeah good luck with Bell or Roger’s they’re worse and the other mobile service providers suck sweaty *****!

  • 786110bsmla
    NK (@786110bsmla) reported

    to a customer is in the millions or more,over time. I called Scotiabank and they said call Telus. I called Telus and they said call Scotiabank. Pass the buck, till the customer gets tired and gives up. I am letting everyone know because of the principle of this situation.

  • PsudoMike
    PsudoMike 🇨🇦 (@PsudoMike) reported

    CRTC fee ban is live. No more $80 activation fees from Bell, Rogers, or Telus. Canadians paid those fees for years because there was nowhere better to go. Three carriers. Same infrastructure. Prices in lockstep. Killing the fee is fair. The oligopoly is the actual problem.

  • WeylandR
    R. Weyland (@WeylandR) reported

    @TELUS @TELUSsupport Hey Telus. You guys are now worse than an airline. Your product (internet in this case) is less reliable than checked bags and now you wait longer on hold to resolve issue. And likely an average of 4 phone calls and 2 technician visits to solve the problem.

  • TELUS
    TELUS (@TELUS) reported

    @esSpyderMonkey Because TELUS TV+ streams live TV, we are legally bound by CRTC broadcast loudness laws (-24 LUFS), while apps like YouTube master their audio much 'hotter' (-14 LUFS). To fix the gap on Apple TV, try going to Settings > Video and Audio > turn on 'Reduce Loud Sounds'

  • bk1022
    Alexander Grant (@bk1022) reported

    @PsudoMike Okay. Although I guess I'd say there is no longer an incentive to buy hardware from Telus. Telus's best customer retention pricing is still worse than BestBuy, let alone other places.

  • thebaddestpitt
    Bad Pitt (@thebaddestpitt) reported

    @TELUS @garymasonglobe Don’t do DMs. Do it publicly so we can shame your brutal customer service.

  • 0xdamani
    D A M A N I🤎🦅 (@0xdamani) reported

    You know im still perplexed, puzzled and tend to wonder how people survive in economy and state of Nigeria with N150k as salary.. worst as even a family man/woman. Some even dey earn 40k/month o💔 Meanwhile, UK telus is up too.. send DMs I'm activeee!!🔥🔥