Telus Outage Report in Coquitlam, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Coquitlam, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Maple Ridge, Coquitlam, Coquitlam, Port Moody, Delta and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
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| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
TV | |
| Burnaby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Wily Mike Reilly
(@brianb3648) reported
from
Vancouver, British Columbia
@NYJetsCanada @BCLions @OhioBobcats @CFL @nathan_rourke @TELUS Hey idiot it's a Canadian draft. He's a CANADIAN. Maybe sit this one out. No ******* clue. LOL
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섹시한 핫도그와 박근혜와(커미)
(@yeoncomi) reported
from
Maple Ridge, British Columbia
Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses
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dj fuentes
(@chinitta) reported
from
Vancouver, British Columbia
Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Troy Weatherly
(@troysweather) reported
from
Delta, British Columbia
@TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.
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Bruno Athayde 🇨🇦 🇧🇷 🏳️🌈
(@athayde_br) reported
from
Vancouver, British Columbia
@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.
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Kate Madden
(@kate0madden) reported
from
Vancouver, British Columbia
@NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.
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Dr. Pete Poovanna
(@poovannact) reported
from
New Westminster, British Columbia
@TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Violets are blue My internet is down Can't work at all
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Livingstone
(@Andrew_Livi) reported
Hey, @TELUS. Really love your services. Never have an issue. Happy customer. BUT You guys call way too much for customer service feedback, promotions, and trying to sell me home security. At least twice a week lately. Calm it down a little, please? Thanks!
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Stew Anoya
(@MrAnoya) reported
They already have the notification system in place, but there is no way to receive a notification at 100%? There also isn't any way for me to set a data block at 100%. The big 3 (rogers, bell, telus) have avoided this problem by throttling speeds at data limits..
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Jude_staying_home💉💉💉💉😷🇺🇦🇨🇦
(@StayingJude) reported
@pondering2 Next time I will refuse an in person visit and if that’s a no go, I will go with Telus as much as I don’t want to support them.
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Matt Granger
(@granger_cc) reported
Been dealing with so many companies and service providers over the last few days, none have been as difficult as Telus, it’s almost as if they set out to be as absolutely difficult as possible. How hard is it just to remove 2 lines from business account 😠
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Stew Anoya
(@MrAnoya) reported
Since the mobile service in Canada is an Oligopoly, these providers all offer the same plans across the board. Rogers, Bell and Telus (same plans). Fido, Koodo and Virgin (same plans). What reason do I have to stay with @VirginPlus? Especially with these business practices..
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Benny
(@Benny74392603) reported
Telus mobilty without warning lost service
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Clayton Burns
(@ClaytonBurnsPhD) reported
@LaceyLaceyp B.C. gov opposite of Amazon—slow-moving, obsessed with PR, just doggedly incompetent in moving information. Learn callback from Amazon. Everyone such as Telus should be doing it.
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Phil Dodd
(@DoddHistAnt) reported
@telus waiting for agent est at over an hour. Wtf is wrong with your ****** company
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Mike Jeffries
(@MikeJef52847703) reported
@MarkMcGrathCFP @BoomerandEcho Agree. But only if the shares go up each month. But that's the issue, TELUS shares have been down for over a year! Selling shares would soon deplete them down to zero. BUT, the divi hasn't changed. Always: predictability of income > than of stock price.
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theDTESbear
(@theDTESbear) reported
@TELUSsupport Why is your Telus TV+ app stream such poor quality? Can’t even see the hockey puck. I feel like it’s 2001