Telus outages and service status in Coquitlam, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Coquitlam, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (70%)
- Total Blackout (10%)
- Wi-fi (10%)
- Phone (10%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Telus
Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Coquitlam, British Columbia
The most recent Telus outage reports came from the following cities: New Westminster, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster
|
Phone | 3 days ago |
|
Coquitlam
|
Internet | 10 days ago |
|
Coquitlam
|
Internet | 11 days ago |
|
Burnaby
|
Total Blackout | 12 days ago |
|
Coquitlam
|
Phone | 12 days ago |
|
Coquitlam
|
Phone | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Margieville (@Margieville) reported from Burnaby, British ColumbiaOver the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.
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Ron Sine (@RSine57) reported from Burnaby, British Columbia@TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better
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Slurms MacKenzie (@gh0stflesh) reported from Coquitlam, British ColumbiaTelus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
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Tee (@Life_is_2_Long) reported from Delta, British Columbia@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
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Kelsey Webb (@KelseyWebbratz) reported from Burnaby, British ColumbiaGot home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.
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Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.
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Marcrake (@Marcrakee) reported from Burnaby, British Columbia@TELUS Roses are red Roses are blue My internet is down Can't work at all
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Margieville (@Margieville) reported from Burnaby, British ColumbiaI'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!
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Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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lapd1dl (@Dennis02976748) reported from Maple Ridge, British Columbia@JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.
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jim stockman (@StockmanJim) reported from Coquitlam, British Columbia@nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.
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The Real Thanksgiving was Last Month (@jsney20) reported from Burnaby, British ColumbiaTelus is bad. Please follow me for more Canadian Telecom info
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F3L!C!A S!LVA (@FreakyFelicia) reported from New Westminster, British ColumbiaAfter months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library
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Trevor (@uniontrevor1975) reported from New Westminster, British Columbia@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
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Marcrake (@Marcrakee) reported from Burnaby, British Columbia@TELUS Roses are red Violets are blue My internet is down Can't work at all
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Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia@TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.
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Stuart Dickson (@stuball6251) reported from New Westminster, British Columbia@MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.
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Nic Amaya (@Nic_Amaya) reported from Maple Ridge, British Columbia@asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Evelyn Blackwell (@EvelynBlackwe13) reportedAnyone having issues with Telus. I have no service? @TELUS
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Y. E. Allan (@YEAllan13) reportedHello @TELUS and @TELUSsupport I don’t want credit, I want a refund to my credit card for the over $500 you charged me for a service I don’t even have. This is absolutely outrageous and completely unacceptable.
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The V-eh🇨🇦 (@TheV_eh) reportedAnd shocking no one, the technician marked the job as complete. Thankfully this has been the first bad experience I've had with @TELUS, but boy was it a doozy. Go big or go home I guess eh?
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Faddah 🦍✨ (@AjCharlesB) reportedTelus was a **** show today but it worked out in the end
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Zeko Slav (@slav_zeko) reported@samifouad @JonnKmech Anyone know if Telus is investing in ambulances, cause for well over a year they've been texting me to use the teledoc service they invested in (uhhm, no thanks your standard telecom services are ****** and monopolistic)
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PleaseReplyImmaFan (@plsreplyimmafan) reported@yegsheens 2/2 Problems were immediate. I barely watched a movie in 6 months as I gave up calling, typing, waiting etc for hours with the same problems happening again and again (I must have gotten a lemon recycled black box but they weren’t sending me another). I just signed with Telus.
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Sebastien Fortin (@Sebastien_4tin) reported@TELUS @ISED_CA Literally never seen any programs connecting any northern programs from @telus
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🏳️🌈Will Shepherd🔥🔥🔥 (@WillNyTheSciGuy) reported@PaulWestenberge @CalgaryPride @_GenesisCentre Looks like they had something down at Telus Spark, but I don’t know if it was the same as what you normally see downtown…
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Kaitlyn Baker (@KaitlyndmBaker) reportedPSA - anyone with Telus can turn on call control (free service) and every time someone calls you, they’ll need to press a number to continue. It’ll filter out all the robot spam calls!
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Jonathan McCormick (@lazeejjs) reported@TELUSsupport Hi Telus Support. I am at a loss as to how to resolve my issue with signal dropping. It began with just my desktop. I spoke with the tech as you suggested and he rebooted the router and separated the 2.4 and 5gig signals. No change & now it is with my laptop.