Telus Outage Report in Coquitlam, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Coquitlam, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Pitt Meadows, Burnaby, New Westminster, Coquitlam, Port Moody and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
||
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Pitt Meadows |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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E-Comm 9-1-1
(@EComm911_info) reported
from
Burnaby, British Columbia
UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
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Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back
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Lucas Mastelaro
(@lucasmastelaro) reported
from
Vancouver, British Columbia
Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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Kerri Coombs
(@kerricoombs) reported
from
Vancouver, British Columbia
@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
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Peter Ryan 🇨🇦🇺🇦
(@pcryan5) reported
from
Vancouver, British Columbia
@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
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Bobbi-Lee Loganberg 🌻
(@BLeeLoganberg) reported
from
Vancouver, British Columbia
@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
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Paul Barraclough
(@paul_wb_wtf) reported
from
Delta, British Columbia
Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
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freelance cyberbully
(@d_esiree_______) reported
from
Vancouver, British Columbia
In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.
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Juancho
(@jchoisea) reported
from
Coquitlam, British Columbia
Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!
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Brad Atchison
(@Brad604) reported
from
New Westminster, British Columbia
Anyone else having Koodo/Telus issues right now?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Giasone Italiano
(@GiasoneI) reported
@jackiemoon1224 @Ticats @TELUS I think the problem is they anticipate the province moving to some sort of " Stage 4" by mid August so they don't know yet if they have 15,000 seats or 25,000 seats available. My ticket rep has been pretty up front with me.
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Nikita Ryazantsev
(@Zapolarnik) reported
@koodo Hey Koodo, this is regarding the request to put my account on a seasonal hold. Since Telus authentication didn't work through Facebook one of your reps advised to try twitter instead. Hope to solve this problem really soon.
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ok
(@yankeed0odle) reported
Telus is literally the worst ******* phone company in Canada holy **** I’d bet my life on Kodoo before I ever left satisfied with Telus
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cookingwithshaina 👩🏽🍳
(@cookingwshaina) reported
Even a manager I spoke to said it doesn’t make sure why the Wi-Fi gets worse with a booster. Why don’t you figure it out then, am I supposed to figure out how your tools and gadgets and ****** service works? Everyone at Telus is so ******* incompetent
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Jake L
(@JakeL83296467) reported
@ImJCaps @TELUSsupport I just got off the phone with Telus. They told me that they are having issues with the LTE network throughout bc and Alberta. We’re paying for the best coverage but getting the worst coverage. Of course they aren’t making this information public though.... spread the word.
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Kevin Porter
(@kevdevlyn) reported
@TELUS But at Kincardine and Inverhuron the service is such crap 💩 what would be the point of unlimited data?
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Christine Kennedy
(@energysavesyou) reported
@edmontonjournal @TELUS @rogers nestow alberta is horrible! What if something happened. Reception is horrible
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🦅 🇳🇬🍁🍦
(@gemini_ugo) reported
I can tell you for a fact that @virginplus has the most ill-mannered employees at their Loyalty dept in the world today. Very insensitive and impatient. Patronize them at your peril. @telus is far better than they are. They never hang the phone up on you.
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Alberta Political Accountability Hub (APAH)
(@AlbertaPAH) reported
It’s never been a matter of affordability for these companies, it’s a matter of profitability. Rural Alberta gets screwed bc we often don’t have a choice (I.e., in Camrose, your “choice” is just Telus), it costs a fortune, and service is fully unreliable.
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Bob Sacamano
(@jackiemoon1224) reported
@GiasoneI @Ticats @TELUS I no longer have a ticket rep, and that's my issue. He was great