Telus outages and service status in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Coquitlam, British Columbia

The most recent Telus outage reports came from the following cities: Port Moody, Burnaby, and Anmore.

City	Problem Type	Report Time
Port Moody	Internet	10 days ago
Burnaby	Internet	11 days ago
Anmore	Phone	1 month ago
Burnaby	Internet	3 months ago
Burnaby	Wi-fi	3 months ago
Burnaby	Phone	3 months ago

Community Discussion

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Telus Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  #IndianStatus531 (@BlueCedarAngel) reported 29 seconds ago from Burnaby, British Columbia

  There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

• 
  BdblE (@MsYouDoYou) reported 1 minute ago from Burnaby, British Columbia

  @2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

• 
  Bernardo G. S. (@Eni_gs) reported 3 minutes ago from Burnaby, British Columbia

  Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

• 
  BdblE (@MsYouDoYou) reported 7 minutes ago from Burnaby, British Columbia

  I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

• 
  Keith Fiddler (@bigfid25) reported 12 minutes ago from Maple Ridge, British Columbia

  @drex @TELUS That sucks dude

• 
  Oladada (@whourDaDa) reported 17 minutes ago from Burnaby, British Columbia

  One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

• 
  Johnson (@Schmidt_show) reported 20 minutes ago from Maple Ridge, British Columbia

  @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

• 
  DaleCadeau (@DaleCadeau) reported 28 minutes ago from Delta, British Columbia

  @richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported 29 minutes ago from Maple Ridge, British Columbia

  Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

• 
  BdblE (@MsYouDoYou) reported 33 minutes ago from Burnaby, British Columbia

  @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

• 
  Vik Saggu (@VancitySaggu) reported 36 minutes ago from Burnaby, British Columbia

  @FlossYourTooth Wtf what’s this on Telus?

• 
  Rob Bahd (@robbahd) reported 48 minutes ago from Delta, British Columbia

  @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

• 
  Margieville (@Margieville) reported 51 minutes ago from Burnaby, British Columbia

  I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

• 
  BdblE (@MsYouDoYou) reported 52 minutes ago from Burnaby, British Columbia

  @AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

• 
  Matt Colangelo (@mattcolangelo) reported 52 minutes ago from Burnaby, British Columbia

  @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

• 
  Chris Falskow (@falskow) reported 53 minutes ago from Delta, British Columbia

  @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

• 
  Brad Atchison (@Brad604) reported 54 minutes ago from New Westminster, British Columbia

  Anyone else having Koodo/Telus issues right now?

• 
  E-Comm 9-1-1 (@EComm911_info) reported 54 minutes ago from Burnaby, British Columbia

  UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

• 
  Tee (@Life_is_2_Long) reported 55 minutes ago from Delta, British Columbia

  @stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating

• 
  BdblE (@MsYouDoYou) reported 58 minutes ago from Burnaby, British Columbia

  Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChinoAleman (@chinoalemano) reported 8 minutes ago

  My two biggest fears about $AMPG were the biggest MNO and the margins. That's why I lowered my exposure and positioned myself publicly for $DGXX's earnings. Yet, at these prices, AMPG is very attractive. I think this is an overreaction. It reminds me of $FLNC. Yesterday's report confirmed the "problem" with the Asian program. Last call, they said: "timing delays due to customer deployment schedules and overseas supply chain factors". Yesterday's Titan Crest filing says: "substantial delays in developing its products". That's where I suspected the $70M+ program was going to be in trouble, discussed it with my friends, and shared my insights about it. Today's call: "We do not have any cancellations of orders, or we do not have any changes in the LOIs. The forecast timing has changed". "Particularly within one of our international 5G programs. So this shift is affecting the timing on the follow-on purchase orders associated with that deployment overseas". It's a timing issue. Nobody cancelled. My conclusion is that those problems will eventually get solved, but that OREX's LOI was delayed (the biggest MNO) because Titan Crest. Who knows how long it takes. Thesis didn't change. That's exactly why they pulled guidance: because they can't date the fix. Painful, but honest. The $40M (North American MNO) program is Telus. No problems there. In fact, they've been ordering MORE than the LOI. On margins, last call they told us: "We do not expect margin improvement to be perfectly linear quarter to quarter, especially during a ramp-up phase, but improving gross margin remains one of our key operating priorities". So I understand margins will eventually climb (especially with the 64T64R and everything AI-RAN). My fear was how the market would take a margin reduction when it printed. It printed. The market did what I feared. Both things will get solved and it will stabilize. Same thing happened with Fluence. I bought at $12.60. Euphoria traders ran it to $15. That's what happened with AMPG lately. Lots of euphoria. Lots of likes. Lots of tourists. Then FLNC dropped from $15 to $10 in premarket. Everyone who read "margin cut" hit sell. Market opened. It went back to $15. Now it sits around $13, more or less stabilized. I think something similar just happened to AMPG. All that attention, all those posts with hundreds of likes... that's tourist capital. The tourists saw the margin compression and overreacted. Was it a bad earnings report? Definitely. So was Fluence's. Was it THAT bad? No. Eventually it recovers and stabilizes. And the game, same as Fluence, is watching whether the next reports recover margins and put a date on the product problem. The thesis is the same. The clock is longer. Not financial advice. Still long $AMPG. Long $DGXX. DYOR.

• 
  #RedPillJamie (@RedPillJamie) reported 9 minutes ago

  Here is a summary of annual net income (profit after tax) for the key publicly traded companies discussed previously, focusing on the major telecoms (Rogers, Telus, BCE/Bell) and major banks (RBC, TD, Scotiabank). Figures are in Canadian dollars (CAD) unless noted, drawn from company reports, Statista, Macrotrends, and related filings. Fiscal years typically end December 31 for telecoms and October 31 for banks. Data covers 2019 through the most recent full year available (primarily 2025; partial 2026 data is limited). Note that one-time items (e.g., asset sales, impairments, acquisition gains/losses, tax adjustments) can cause large year-to-year swings. Adjusted/operating figures are often higher and more stable but are not shown here—raw reported net income is used. Telecommunications Rogers Communications (RCI) • 2019: ~$2.04 billion • 2020: ~$1.59 billion • 2021: ~$1.56 billion • 2022: ~$1.68 billion • 2023: ~$0.85 billion • 2024: ~$1.73 billion • 2025: ~$6.9 billion (significantly boosted by gains, including related to MLSE investment revaluation) Telus (TU) (approximate CAD figures; some sources convert to USD) • 2019: ~$1.75 billion • 2020: ~$1.21 billion • 2021: ~$1.66 billion • 2022: ~$1.61–1.62 billion • 2023: ~$0.84–0.99 billion (lower due to various factors) • 2024: ~$0.99–1.11 billion range across reports • 2025: ~$1.11 billion (attributable to common shares in some presentations) BCE Inc. (Bell Canada parent, BCE) • 2019: ~$2.29–2.45 billion range • 2020: ~$1.85–1.86 billion • 2021: ~$2.16–2.31 billion • 2022: ~$2.09–2.25 billion • 2023: ~$1.54–2.33 billion • 2024: ~$0.12–0.38 billion (impacted by impairments and other items) • 2025: ~$6.5 billion (boosted by investment gains, including MLSE-related) Major Banks Banks are larger and more profitable overall. Figures are reported net income (attributable in some cases). Royal Bank of Canada (RBC / RY) • 2019: ~$12.9 billion • 2020: ~$11.4 billion • 2021: ~$16.1 billion • 2022: ~$15.8 billion • 2023: ~$14.6 billion • 2024: ~$16.2 billion • 2025: ~$20.4 billion Toronto-Dominion Bank (TD) • 2019: ~$11.7–12.1 billion range (CAD) • 2020: ~$11.9 billion • 2021: ~$14.3 billion • 2022: ~$17.4 billion • 2023: ~$10.6–10.7 billion • 2024: ~$8.8–8.9 billion (impacted by U.S. issues/provisions in some periods) • 2025: ~$20.5 billion (strong recovery) Bank of Nova Scotia (Scotiabank / BNS) • 2019: ~$8.4–8.8 billion • 2020: ~$6.8–6.9 billion • 2021: ~$9.6–10.0 billion • 2022: ~$9.9–10.2 billion • 2023: ~$7.3–7.5 billion • 2024: ~$7.8–7.9 billion • 2025: ~$7.8 billion Quick Notes • Trends: Telecom profits were more volatile, with dips in 2020 (COVID) and some mid-period years due to competition, capital spending, and one-time charges. Banks generally showed recovery and growth post-2020, though TD faced specific U.S.-related pressures in 2023–2024. 2025 was strong for several firms due to operational improvements and gains. • Scale: Banks’ profits are substantially larger than the telecoms’. • Sources & caveats: Drawn from company annual reports, SEDAR+/SEC filings summaries, Statista, and Macrotrends. Exact figures can vary slightly by “attributable to common shareholders,” currency conversion (for USD-reported views), or restatements. Always check the latest official filings for precise audited numbers, as 2026 interim results are still emerging. • Other Big Six banks (BMO, CIBC) follow similar patterns of multi-billion CAD annual profits, with growth in recent years but variability from credit provisions and economic conditions. For the absolute latest quarterly updates or detailed breakdowns (e.g., by segment), refer to the companies’ investor relations pages.

• 
  Bonnie & Stephen (@bonnewillbonne) reported 12 minutes ago

  @MeaghieC Pharmacists can do emergency refills in BC. Hopefully you will have some luck with Telus or another telehealth provider. Or show up at an urgent care clinic. Not sure where you live, but the one in Chemainus BC is really good.

• 
  Cm (@leafsforever72) reported 17 minutes ago

  @OILanatude @Rogers @telusmobility Damn I was debating doing this switch Telus is absolute *** for service

• 
  gm.itchell (@gm_itchell) reported 20 minutes ago

  @LindsayDunnTV Hahahaah. I had the same issue with Telus last couple months. Canada sucks in general. The tech had to come 7 times within 6 weeks.. I just moved in march.

• 
  TELUS Support (@TELUSsupport) reported 22 minutes ago

  @steeletalk 1/2 That doesn't sound like us and could be scam/phishing calls pretending to be TELUS. Check out our Call control feature that can help prevent many of these types of calls.

• 
  ZuluTrucker (@zulutruckeryyc) reported 23 minutes ago

  @TELUSsupport Bunch of fukin liers - Telus has become BS company, stay away from this scammer company!!! 0 customer support, 0- follow-up nothing but LIES!!!!

• 
  theredlion (@thered_lataleph) reported 24 minutes ago

  @TELUS Don't get involved with this company. They are the worst for customer service. They have apps that don't work and if you ask for a paper bill you get zero information on it. Then you try to leave them and they harass you and charge you hundreds of dollars. Think illegal

• 
  Jack Taylor (@Carol22Jack) reported 25 minutes ago

  @JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...

• 
  Patrick Kernaghan(He/Him) (@Brevity_ii) reported 26 minutes ago

  @dagdakiayaz @Rogers Switch to Telus. Rogers isn't worth your time and they don't care about customer service. Getting away from them was has been such a good change.