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Telus

Telus outages and service status in Coquitlam, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Coquitlam, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 11, 12:36 AM EDT.
  • 100% Internet (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Coquitlam, British Columbia

The most recent Telus outage reports came from the following cities: Port Moody, Burnaby, and Anmore.

CityProblem TypeReport Time
Port Moody Internet 17 hours ago
Burnaby Internet 2 days ago
Anmore Phone 1 month ago
Burnaby Internet 2 months ago
Burnaby Wi-fi 2 months ago
Burnaby Phone 2 months ago

Nearby cities with recent reports

Port Moody

1 recent signals

17 hours ago
Burnaby

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • scuttlebuttdad
    Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia

    @telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.

  • whourDaDa
    Oladada (@whourDaDa) reported from Burnaby, British Columbia

    One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

  • Brad604
    Brad Atchison (@Brad604) reported from New Westminster, British Columbia

    Anyone else having Koodo/Telus issues right now?

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • troysweather
    Troy Weatherly (@troysweather) reported from Delta, British Columbia

    @TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

  • pyeinburnaby
    Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    @roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible

  • jchoisea
    Juancho (@jchoisea) reported from Coquitlam, British Columbia

    Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

  • VancitySaggu
    Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia

    @FlossYourTooth Wtf what’s this on Telus?

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • RajeshPrashar
    Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • ImJustPrinceA
    Prince (@ImJustPrinceA) reported from Port Moody, British Columbia

    I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • uniontrevor1975
    Trevor (@uniontrevor1975) reported from New Westminster, British Columbia

    @rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦

  • ProfLalonde
    Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia

    @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

  • yeoncomi
    섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported from Maple Ridge, British Columbia

    Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nonanewgame
    NonA Vtuber 🩵👓🎀 (@nonanewgame) reported

    OK TELUS SECURITY WTF????? I'D LIKE TO GET THIS OVERWITH SO I CAN STREAM AND THEN PLAY D&D WITHOUT INTERRUPTIONS

  • 0zWording
    Mother Clucker ⛰️ (@0zWording) reported

    @krisster8 I refused and kept my job at @telus ultimately quitting in 2024. They tried to make me test every day I faked it by taking a picture of the same test every day. I never tested myself one time. **** them and **** that!

  • ClaireRattee
    Claire Rattée (@ClaireRattee) reported

    Northwest B.C. cannot continue to be one cut cable away from losing critical communications. Following yet another widespread telecommunications outage on August 2, reportedly caused by copper cable theft, I have written to the Minister of Citizens’ Services asking what the Province is doing to improve the resilience and reliability of our telecommunications infrastructure. When these outages happen, the consequences go far beyond inconvenience. Residents can lose access to emergency information, businesses can’t process transactions, families can’t communicate, and entire communities can be left without reliable access to essential services. After the major outage in May, my office raised concerns with both TELUS and the Province about the lack of redundancy in Northwest B.C. and asked what was being done to prevent another widespread disruption. Months later, we are still waiting for meaningful answers, and now it has happened again. Copper theft is a growing problem, but whether an outage is caused by theft, wildfire, severe weather or infrastructure failure, our communities should not be left so vulnerable to a single point of failure. I’m asking the Province for clear answers on redundancy, infrastructure investment, emergency connectivity, and what steps are being taken with telecommunications providers to ensure Northwest communities can stay connected when something goes wrong. Reliable telecommunications are essential infrastructure, and Northwest B.C. deserves the same level of reliability and resiliency as the rest of the province.

  • rk8215
    Johan N. (@rk8215) reported

    BREAKING: $T.TO EARNINGS REPORT: FY26 CAPEX INCREASED FROM $2.3B TO $2.6B. FOCUS ON WIRELESS NETWORKS AND NETWORK INFRA UPGRADES! $AMPG just got best possible news from their biggest client 🔥 Telus just reported their earnings and increased their CAPEX from $2.3B to $2.6B. The old guide implied roughly $970M of H2 spending. The new guide implies roughly $1.27B. And the new CEO listed where money goes from here: the wireless networks, network infrastucture upgades and site enablememt is on the list. Telus just raised the one line that pays its equipment suppliers. I think I know one of those suppliers. Long AmpliTech 🔥🚀

  • Banancial
    Banancial (@Banancial) reported

    $TU — Dividend investors in TU just got peeled. TELUS announced a brutal 55% dividend cut to $0.1875/quarter, coinciding with a $2.1 billion non-cash impairment at TELUS Digital. This drove a $1.8 billion net loss for Q2. This wasn't a minor tweak; it's a clear signal of deeper operational challenges, especially within their digital segment, following a Q1 dividend growth pause and a 52% net income drop in May. The drastic dividend reset aims to deleverage the balance sheet, targeting 3.0x net debt/EBITDA by end-2028 from 3.5x currently. This move is expected to save $2.7 billion cumulatively through 2028, with the DRIP discount ending October 1st to further reduce dilution. Full-year guidance was slashed across the board: service revenue now flat to -2%, Adjusted EBITDA -2% to -4%, and free cash flow around $1.8 billion. This magnitude of impairment and guidance cut will rattle income-focused portfolios. We're watching for concrete asset monetization updates and progress on their leverage target. We peel the news before it peels you. Source & full breakdown: Wiseek (link in bio)

  • 0zWording
    Mother Clucker ⛰️ (@0zWording) reported

    @Mel02999853Mel @krisster8 @TELUS In our office, we had two field service technicians that were diagnosed with aggressive brain cancer. They were dead within a year, another inventory specialist, wife dead in her sleep.

  • KiranAnnappa
    Kiran (@KiranAnnappa) reported

    I think only @koodo @TELUS has the confidence to upgrade a customer from their Basic plan to Premium plan without customer’s explicit request or customer’s knowledge. A thing called ‘Customer experience’ got no meaning 🙁 @CRTCeng

  • SCommandante
    sub_commandante (@SCommandante) reported

    @business I will never use Telus again .

  • aSpottedJoan
    Joan (@aSpottedJoan) reported

    Oh for crying out loud! I only watch one channel on @TELUS Optik TV and that channel has been cutting in and out for 2 days. Can you please fix your @CTV feed? Trying to watch @YourMorning is super frustrating.

  • Bicepmonkey
    📈📉💸 (@Bicepmonkey) reported

    I follow dividend kings and champions very closely. Today, TELUS $TU just cut its dividend by 55%. That move ends a 22-year streak of yearly increases at the second-largest telecom firm in Canada. Shares were down as much as 14% as soon as the news came out. The red flags sat out in the open for some time. The firm carried a weak dividend score of 6.8. Its payout ratio sat at a wild 278%. The yield hit 11%, and anything over 6% already looks risky. Debt forced the issue. Management needed cash, and the dividend was the fastest place to grab it. The company is listed in my International Dividend Champions report. The next update of that list will show the change.