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Telus outages and service status in Coquitlam, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Coquitlam, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Jul 11, 9:48 PM EDT.
  • 100% Phone (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Coquitlam, British Columbia

The most recent Telus outage reports came from the following cities: Anmore, Burnaby, and New Westminster.

CityProblem TypeReport Time
Anmore Phone 6 days ago
Burnaby Internet 2 months ago
Burnaby Wi-fi 2 months ago
Burnaby Phone 2 months ago
Burnaby Internet 2 months ago
New Westminster Internet 2 months ago

Nearby cities with recent reports

Anmore

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.

  • jsney20
    The Real Thanksgiving was Last Month (@jsney20) reported from Burnaby, British Columbia

    Telus is bad. Please follow me for more Canadian Telecom info

  • vancitytrevor
    trevor (@vancitytrevor) reported from New Westminster, British Columbia

    @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

  • Eni_gs
    Bernardo G. S. (@Eni_gs) reported from Burnaby, British Columbia

    Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

  • Margieville
    Margieville (@Margieville) reported from Burnaby, British Columbia

    I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

  • LexaHobenshield
    Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia

    @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

  • Marcrakee
    Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Violets are blue My internet is down Can't work at all

  • rightoutthere
    Tac one (@rightoutthere) reported from Coquitlam, British Columbia

    With all the neg. crap I read against Telus, I'd like to say, ever since we switched from Shaw to Telus our lives have become communication stress free. I run a complete wireless smart home, our service has been great, customer service has been outstanding + much lower bill..👍

  • Shamindiamonds
    Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia

    25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • Schmidt_show
    Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia

    @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

  • poovannact
    Dr. Pete Poovanna (@poovannact) reported from New Westminster, British Columbia

    @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

  • pyeinburnaby
    Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.

  • seeking_Taylor
    Taylor (@seeking_Taylor) reported from Delta, British Columbia

    And now I need to deal with Telus mobility. Frustrating really because I’ve been a loyal mobility and home TV customer for over 15 years and it all seems like a massive rip off.

  • RajeshPrashar
    Rajesh Prashar (@RajeshPrashar) reported from Coquitlam, British Columbia

    @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

  • PickledGingerBC
    C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia

    @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LydiaJohnf5
    Lydia John (@LydiaJohnf5) reported

    @MrCharlesky This telus, doesn't work in Nigeria,I tried it one certain time but I was asked for passport

  • Joker_Fish
    K. McGuire (@Joker_Fish) reported

    @MatchsticksCGY Last year Rogers forced the Flames into the middle of a legal battle against Telus and then they pull this ****. I hope the lawyers are sending the most professional sounding **** yous they have ever written.

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    I don't know if it's $AMZN. I don't know if it's $NVDA. I don't know if it's Telus. But my bet? High odds it drops as soon as TOMORROW. Here's what I DO know, on the record: $AMPG's management already told us Q2 is coming in "definitely much higher" than Q1. And here's why tomorrow, or any morning this week, wouldn't surprise me one bit. The company has promised news sitting in the chamber (new carrier deals signaled, straight to POs). They just killed their ATM and authorized a buyback, which you only do with everything buttoned up. After doing numbers. Why would you kill an ATM and authorize a buyback if you don't know the money you'll need? To be crystal clear: that's my bet, not information. Nobody outside the company knows the date, I'm not suggesting they'd manufacture news to support a price, and deals land when they land. But if the incentives and the calendar were ever going to line up, it's this week. Now, read this thread. This is the kind of detective work FinX needs more of. The chain he builds: Amazon's logo quietly appeared on $AMPG's customer wall in June. No press release ever explained it. AMPG launched a satellite LNB line in late 2024, covering the Ka band, the hard one. Amazon Leo runs on Ka. Leo has to scale from a few hundred satellites toward 3,236 by 2029, and a constellation is useless without ground gateways. Ka gateways need exactly the low-noise front end AMPG now builds. Amazon NDAs its suppliers hard, so silence proves nothing either way. Is that confirmation? No. And credit to Johan for labeling it as speculation. That's how it should be done. But here's why I'm not stressed about WHICH name it is. Look at the counterparties stacking up around this sub-$200M company: ➟ Amazon: on the official customer wall, product fit for Leo. ➟ NVIDIA: world-first open-source AI-RAN demo on its platform. ➟ The Tier-1 carrier (deduced to be Telus): deploying today, 2 of 5 radios per sector. ➟ A Fortune 1000: five-year LNB supply agreement. ➟ A Fortune 500: a $2M record order. I don't need to know which one moves the needle next. Management already told me the needle moves. Q2 guided much higher. Deals expected this quarter or next. Dilution off the table. The market wants a name. I'm fine with the number. Not financial advice. I'm long $AMPG. DYOR. 📡

  • FedUpWithBadAir
    Dave Peterson Ⓥ 🇨🇦 (@FedUpWithBadAir) reported

    @LizardPiou43950 @akarndt @Sportsnet Telus is basically the best of the worst, if that makes any sense.

  • johniosifov
    John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported

    TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

  • 4lt4cOn
    Salty Cracker 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇦🤍 (@4lt4cOn) reported

    @yyzsportsmedia @Rogers I listen to am 660 every morning on my drive to work. You suck…canceling my phone service and going with @TELUS

  • PsudoMike
    PsudoMike 🇨🇦 (@PsudoMike) reported

    Vancouver council votes this Wednesday on pausing new AI data centre approvals until the city builds an actual framework for water, power, and noise impacts. Telus has two projects riding on it. Asking a company to prove it won't strain the grid before shovels go in the ground is normal due diligence, not overreach. If a project can't survive that review, it was never going to be a good neighbour.

  • MPECSInc
    Philip Elder (@MPECSInc) reported

    Yes. I watched a client, who became a friend and then helped us start our business in 2003, get decimated by TELUS when they started cutting off the residuals to privately owned stores. They finally just gave up because the "new" make the sale structure with no residuals was insane. I'm sorry to say it, but I _KNEW_ that's where the BPOS then O365 then M365 then Azure residual/remuneration structures would go. All of those big signing bonuses in the beginning are gone now. Large hosting houses were decimated selling M365 a shell of their former selves good people out the door. Why? The answer is obvious, and known by us, but for over libations. ;-) This particular Cloud First IT Company is doing what any company like it needs to do to survive: SELL SELL SELL! Most Cloud First customers, not clients, have no interest in the managed support fees. They'll happily open a ticket and strangle the neck of the Cloud First IT Company when M365, AWS, G00g Cloud, or other goes offline. What an ugly position to be in. :-( Thanks, but no thanks.

  • Zeleros71324
    Zel ☂️🌥 (@Zeleros71324) reported

    The Canadian government really needs to start regulating cellular network providers cause tell me why ******** Bell and Telus are allowed to advertise 5G+ services in my area when their towers are outdated and only offer up to LTE+, and often regular LTE and 4G

  • schafer_von
    Eric Von Schäfer (@schafer_von) reported

    @BluelineBardown @Rogers Already had swapped to Telus because I can't ******* stand Shaw->Rogers tech support when their internet breaks because their service quality is horrible.