Telus Outage Report in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Telus outage reports came from the following cities: Coquitlam, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.

City	Problem Type	Report Time
Coquitlam	Internet	6 days ago
Coquitlam	Internet	7 days ago
Burnaby	Total Blackout	8 days ago
Coquitlam	Phone	8 days ago
Coquitlam	Phone	8 days ago
Burnaby	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  Ron Sine (@RSine57) reported 5 minutes ago from Burnaby, British Columbia

  @TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better

• 
  HeliConnect (@iheliconnet) reported 8 minutes ago from Delta, British Columbia

  @TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!

• 
  Scott Stevens (@scuttlebuttdad) reported 12 minutes ago from Delta, British Columbia

  @telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.

• 
  Nic Amaya (@Nic_Amaya) reported 12 minutes ago from Maple Ridge, British Columbia

  @asisports @TELUSsupport @TELUS Wow incredible! @TELUS should definitely compensate you! At least 1 week per day that you have endured this! That’d be almost 6 months free service... outrageous!

• 
  Margieville (@Margieville) reported 13 minutes ago from Burnaby, British Columbia

  I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

• 
  Stuart Dickson (@stuball6251) reported 13 minutes ago from New Westminster, British Columbia

  @MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.

• 
  Taylor (@seeking_Taylor) reported 20 minutes ago from Delta, British Columbia

  And now I need to deal with Telus mobility. Frustrating really because I’ve been a loyal mobility and home TV customer for over 15 years and it all seems like a massive rip off.

• 
  Vince Venditti (@vingienzo57) reported 21 minutes ago from Coquitlam, British Columbia

  Having trouble with #telus tv, again! Seriously thinking of going back to #shaw, and once I go back I’m never coming back to #telus 🤨

• 
  Rajesh Prashar (@RajeshPrashar) reported 25 minutes ago from Coquitlam, British Columbia

  @TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.

• 
  lapd1dl (@Dennis02976748) reported 27 minutes ago from Maple Ridge, British Columbia

  @JanetBrown980 @TELUS @TELUSsupport @CKNW @GlobalBC @BillTieleman @jarmstrongbc @IRPlawyer @jillreports Mine was only down 3 days.

• 
  Brad Thiessen (@Zharphyn) reported 31 minutes ago from Maple Ridge, British Columbia

  @TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.

• 
  Kalpna (@KalpnaSolanki1) reported 38 minutes ago from Burnaby, British Columbia

  Tsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL

• 
  Shahraz Kassam (@Shamindiamonds) reported 40 minutes ago from Burnaby, British Columbia

  25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

• 
  Slurms MacKenzie (@gh0stflesh) reported 42 minutes ago from Coquitlam, British Columbia

  Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me

• 
  F3L!C!A S!LVA (@FreakyFelicia) reported 43 minutes ago from New Westminster, British Columbia

  After months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library

• 
  Johnson (@Schmidt_show) reported 43 minutes ago from Maple Ridge, British Columbia

  @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

• 
  Kelsey Webb (@KelseyWebbratz) reported 46 minutes ago from Burnaby, British Columbia

  Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.

• 
  Kalpna (@KalpnaSolanki1) reported 48 minutes ago from Burnaby, British Columbia

  @TELUSsupport Fibre is available in our area and line is in place. Tech just did not know how to do the connection! Yet, @telus discontinued the old service!

• 
  Margieville (@Margieville) reported 51 minutes ago from Burnaby, British Columbia

  Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

• 
  Tac one (@rightoutthere) reported 52 minutes ago from Coquitlam, British Columbia

  With all the neg. crap I read against Telus, I'd like to say, ever since we switched from Shaw to Telus our lives have become communication stress free. I run a complete wireless smart home, our service has been great, customer service has been outstanding + much lower bill..👍

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jess Britt (@jess_britt) reported 6 minutes ago

  @TELUSsupport Does Telus even update this site? Both Vancouver and New Westminster have areas with service down for 2 days with 1 update that says investigating. It would be nice to know when my service will be back.

• 
  Amy Graham (@AmyGraham99) reported 7 minutes ago

  Hey do you get your @TELUS bills online? If you need a pdf copy of a bill from over 18 months ago, @TELUS charges you $15 per bill, so if you want to download 12 bills for the previous year past cutoff, they’ll charge you $180. No notice ever given to the customer. 🤔 @CRTCeng

• 
  Maddy (@madiisonlord) reported 7 minutes ago

  @TELUSsupport @TELUS definitely the worst phone company to be with. Terrible service and clueless employees!!!!! Asked to speak with a manager and was declined absolutely ridiculous!!!!!!!

• 
  Norma Hoerner (@NormaHoerner) reported 8 minutes ago

  @ThymelessC @TELUS Did u get problem fixed?

• 
  Flatulent Tweets (@FlatulentTweets) reported 8 minutes ago

  @GregUtas @maxfawcett Yeah, we've never had a corrupt business take advantage of people. Telus/Bell/Rogers have really been held accountable to their customers while policing themselves.

• 
  kaitlyn (@kaitlynfawcet_t) reported 21 minutes ago

  Can someone tell @TELUS that they need a better communication system? Bad enough I’m yelling at my phone, hoping the computer picks it up just so I can get through to the right person 🙄 #frustrated

• 
  Cranky Case 🇨🇦 (@deltadude3266) reported 23 minutes ago

  @SLN74849293 That’s what they are sitting on but why do they allow the big 3 (Bell, Telus,Rogers) to buy up any and all competition? This is an oligopoly through and through. It’s corrupt Australia and Ireland had this problem but their governments lived up to their promise to change it. 😳

• 
  Social Moi 🏳️‍🌈🏳️‍⚧️🍲🍹🤭🤣 (@Social_Moi) reported 26 minutes ago

  @buoyantbabe @TELUSsupport Telus told me the credit card is still registered! I took it off twice. Filled a special form through an employee. I had to cancel the credit card. Ridiculous.

• 
  Junior (@VacinityVancity) reported 30 minutes ago

  @WhitecapsFC @TELUS Ridiculous. Telus can’t afford to pay employee’s what they are worth. But they have money to splash as a kit sponsor. Horrible

• 
  Erin just wont go away. (@JFCnotagain) reported 31 minutes ago

  Is anyone else having issues with Telus