Telus Outage Report in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Telus outage reports came from the following cities: Coquitlam, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.

City	Problem Type	Report Time
Coquitlam	Internet	5 days ago
Coquitlam	Internet	7 days ago
Burnaby	Total Blackout	7 days ago
Coquitlam	Phone	7 days ago
Coquitlam	Phone	7 days ago
Burnaby	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  Rob Bahd (@robbahd) reported 1 minute ago from Delta, British Columbia

  @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

• 
  Keith Fiddler (@bigfid25) reported 6 minutes ago from Maple Ridge, British Columbia

  @drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged

• 
  BdblE (@MsYouDoYou) reported 7 minutes ago from Burnaby, British Columbia

  Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

• 
  BdblE (@MsYouDoYou) reported 8 minutes ago from Burnaby, British Columbia

  God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

• 
  #IndianStatus531 (@BlueCedarAngel) reported 10 minutes ago from Burnaby, British Columbia

  There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

• 
  Emmanuel Naidoo (@naidoo_emmanuel) reported 14 minutes ago from Burnaby, British Columbia

  @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

• 
  Brandon Crowe *Burner (@BrandonCrowe97) reported 14 minutes ago from Pitt Meadows, British Columbia

  @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

• 
  C.R. Martel, Esq. (@PickledGingerBC) reported 18 minutes ago from Coquitlam, British Columbia

  @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

• 
  BdblE (@MsYouDoYou) reported 18 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  BdblE (@MsYouDoYou) reported 19 minutes ago from Burnaby, British Columbia

  It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

• 
  Vik Saggu (@VancitySaggu) reported 21 minutes ago from Burnaby, British Columbia

  @FlossYourTooth Wtf what’s this on Telus?

• 
  Scott M. (@apukwa) reported 23 minutes ago from Coquitlam, British Columbia

  Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

• 
  Antman 🐜🐜 (@ntman__) reported 23 minutes ago from Burnaby, British Columbia

  @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

• 
  Patrick C. Lalonde (@ProfLalonde) reported 28 minutes ago from New Westminster, British Columbia

  @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

• 
  BdblE (@MsYouDoYou) reported 29 minutes ago from Burnaby, British Columbia

  @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

• 
  BdblE (@MsYouDoYou) reported 31 minutes ago from Burnaby, British Columbia

  I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

• 
  BdblE (@MsYouDoYou) reported 37 minutes ago from Burnaby, British Columbia

  @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

• 
  Matt Colangelo (@mattcolangelo) reported 41 minutes ago from Burnaby, British Columbia

  @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

• 
  BdblE (@MsYouDoYou) reported 45 minutes ago from Burnaby, British Columbia

  And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

• 
  Nicholas John Ellan (@njfavengers) reported 48 minutes ago from Burnaby, British Columbia

  Hey @Translink it's way past time we got indigenous place names going on some of these SkyTrain stations. Like Patterson? Braid? "Main St Science World"??? A) it's the Telus World of Science these days B) we don't need you to tell us it's on main st C) **** colonialism in the ear

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynda-Lee Saunier (@LLSaunier) reported 3 minutes ago

  @TELUSsupport I didn’t use it! I never use it! I made that clear at the Telus store before I left. #telusovercharges

• 
  Amanda Vincent (@AmandaVincent1) reported 6 minutes ago

  @TELUSsupport SUCKS. The people do their best but the wait times are outrageous. Total of 2.5 hours of waiting so far today (3 calls) as I try to sort out a tech problem. Worst, I have to listen to smug self-satisfied @Telus messages as I wait.

• 
  @katheren (@Katherenfog) reported 7 minutes ago

  ...along ceiling. Drilling & putting a wall modem in. Then 4 am I get phone call that kept ringing until I answered saying my 'home security' system was showing low battery! I never signed up for that service & they were rude & would NOT believe me. Then when I called Telus ...

• 
  The Real Mr Wendys (@therealmrwendys) reported 8 minutes ago

  @TELUS @rickyboy9000 @telus make getting through deliberately difficult so you don’t have to answer for the horrific customer experience and overpriced limited offerings

• 
  @katheren (@Katherenfog) reported 9 minutes ago

  Just so not right! I told my family I would buy biggest turkey this year! A fresh one we could never afford before! I shopped items knowing I had gift card coming! Telus is huge company & I believed this worker as a rep of them! Just so angry to get set up to fail by telus.

• 
  jay bani (@jaybanicdi) reported 10 minutes ago

  @TELUSsupport Worst service ever I mean this year's Telus is way worse than a year ago. Not comparing to other providers. Wait a minute it's monopoly between you and Shaw This is the second day I don't have internet. Just because your billing team made a mistake and disconnected me.

• 
  drunk.waitress (@_drunkwaitress_) reported 18 minutes ago

  @TELUS @TELUSsupport You were supposed to install internet at my new apartment on Dec 7. You have now cancelled my appointment for the THIRD time. I’m a student. I need internet. I am so frustrated with your terrible customer service.

• 
  corvid observer (@right_wanker) reported 20 minutes ago

  So thanks to Telus cancelling my tv and internet package all in one blow when I only wanted to cancel the internet and charging me extra for it, I have no way to watch the final and can’t even find a ****** stream.

• 
  The Watchman (@silenttiger1) reported 24 minutes ago

  @TELUS A CORRUPT company ...DOESN'T even finish their contracts for the city to they lay their lines in ...as soon as i find out whos in charge with the contract in our city im going to get them charged for breach of contract and find out how much we can take them down for !!!!

• 
  Johnny De Silveira (@canuck4liberty) reported 27 minutes ago

  @TELUS Fix Channel 1108 that is @PredsOnBally, the audio is out of sync with play in the hockey game. #Preds #Smashville