Telus Outage in Coquitlam, British Columbia

@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

@TELUS sucks.

I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.

@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.

Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

@Mutineer8961 @TELUS Definitely Telus! Not bad diy

@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.

@BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”

I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...

My internet is still down so I'm just gonna work on my 3D texturing and UV work for the rest of the night and call Telus again at 9am. I'm mad I couldn't actually do the 100 hours because my ISP dropped the ball, but it's okay tho, zen progress alone is still progress :)

@Bell_Support so you going to answer my question about my phone order on your dm or what? I'm a new customer so please don't make me regret switching from rogers to you guys instead of telus...

I’ve been looking at the TELUS plans as my contract is basically up. Looks like I’ll be paying more. Last time I renewed it went down but now it looks like the lowest plan is a flat $75. Add whatever phone I get and we’re all getting hosed on cell contract prices. 😑

@TELUS why does my free tv take 2 weeks longer because of a pandemic. I can go down the street and buy one right now without issue. It’s almost 8 weeks. On top of that trying to navigate trying to change my theme packs and premium service is brutal

@AinsleyCripps @YRP @CityNews Did it ring?? If he has it the police could ask for an emergency trace (used to work at TELUS).

Hell is trying to get someone at TELUS to send someone from repair to fix the hail-shattered service enclosure on the side of our house. Yeeted into the queue for a second time for ANOTHER hour-long wait. This is why I'm not a customer. @TELUSsupport

hour #2 waiting for support from @TELUS to PAY MY BILL. Site is down, routing through 2 support people who forwarded me, won't take my cc online when it was up, no live chat, no email, no call back. I'm losing it.

.@Fidomobile @FidoSolutions why are you guys calling me 3 times a day to offer me $65 for 20GB when I say @TELUS is charging me $60 for the same? Who would say yes to paying $60 more per year for the same service? Stop calling me unless you've got a deal. 🙄

. @Fidomobile @FidoSolutionswhy are you guys calling me 3 times a day to offer me $65 for 20GB when I say @TELUS is charging me $60 for the same? Who would say yes to paying $60 more per year for the same service? Stop calling me unless you've got a deal. 🙄

.@Fidomobile @FidoSolutions why are you guys calling me 3 times a day to offer me $65 for 20GB when @TELUS is charging me $60 for the same? Who would say yes to paying $60 more per year for the same service? Stop calling me unless you've got a deal. Ridiculous.