Telus outages and service status in Coquitlam, British Columbia
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- Telus generated 0 outage signals in the last 24 hours around Coquitlam, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Coquitlam, British Columbia
The most recent Telus outage reports came from the following cities: Anmore, and Burnaby.
| City | Problem Type | Report Time |
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Phone | 16 days ago |
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Internet | 2 months ago |
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Wi-fi | 2 months ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Community Discussion
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Telus Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
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Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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섹시한 핫도그와 박근혜와(커미) (@yeoncomi) reported from Maple Ridge, British ColumbiaWhy ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaLiterally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaIt’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.
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Kalpna (@KalpnaSolanki1) reported from Burnaby, British ColumbiaTsk Tsk @TELUS cancelling my old internet service in anticipation of fibre optic being connected WITHOUT verification that the work had actually been completed. Now I have no internet connection at all @TELUSsupport #FAIL
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Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia@roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible
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John Reid (@johnb45_reid) reported from Coquitlam, British ColumbiaTelus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.
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HeliConnect (@iheliconnet) reported from Delta, British Columbia@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
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Scott M. (@apukwa) reported from Coquitlam, British ColumbiaNext stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless
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F3L!C!A S!LVA (@FreakyFelicia) reported from New Westminster, British ColumbiaAfter months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaEvery week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.
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Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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Soren Jensen (@smjnews) reported from Anmore, British Columbia@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rakks (@mikey_rakkar) reported@TELUS must have the WORST customer services rep ever. Holy ****.
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Wired (@1776_Enjoyer) reported@VanIsleInvestor @TELUS Hey @TELUS I am a customer, but I've blocked all of your numbers for spam calling me everyday from employees who sound like they're in Mumbai. Embarrassment of a company
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n (@CheleNik) reported@VanIsleInvestor @TELUS When I called @TELUSsupport to help fix my. Optik tv issue they said leave a number and we'll call you back and then the hung up before I could leave a number for the 2nd time.
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Douglas Mark (@DouglasJMark) reportedFinally got through to Bell yesterday afternoon on a Sunday. Had to push tech support hard but respectfully. Thankfully, a manager called me back and pointed out that our original static IP address now belonged to someone else (I figured as much). He said static IPs are in limited supply apparently and it might be hard to get it back?!! 🫨 He promised to send a tech over in the morning to try and fix it (no guarantee we'll get our static IP back and might face more delays to reconnect to Telus Health). The Bell technician will have unlock our phone router to allow SIP lines to by restored. 4 days of lock out is not acceptable for our patients and I will push for better with a guarantee for fast response if our static IP goes down by some tech glitch in the future. Hope this will soon come to an end 🙏
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JJ (@JLJohnston) reported@Durmo2010 @TELUSsupport I’ve been on the phone with them for an hour trying to book an appointment to get set up for service. Waited hours for callback that never came. Tried again, waited, then they asked for my DL or SIN. Telus can verify my identity without that information. Not a good start Telus.
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vacey (@v4ceyy) reported@TELUS PLEASE fix your stupid internet
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don't chew with your mouth open (@kFaNsUpAfLy) reported@TELUS Awesome, it took several tech support agents not knowing how to ssolve the issue before I found one who said I wasn't the first person having the issue and knew the fix
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Jen Wads (@jenwads) reported@TELUS Then pass that info to your employees so they can help!
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Lori Bergman (@bergy1965) reported@TELUS …so excited for tomorrow to see if my EXPEDITED order will show up tomorrow. The crack team @TELUSsupport is on the case. Next step…cancelling @TELUS service and making sure as many people as possible know how bad you are
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Marni Miller 🇨🇦 (@miller5252) reported@Rogers is happy to string you along for 45 minutes passing you from one rep to another and then hang up on you. No way to reconnect. They want you to give up and not call back. How about I switch to Telus?