Telus Outage Report in Maple, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Maple, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Maple, Ontario
The most recent Telus outage reports came from the following cities: Toronto, North York, Woodbridge, York and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| North York |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Maple, Ontario
Latest outage, problems and issue reports in Maple and nearby locations:
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Jay Yoo
(@tdotjay) reported
from
Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
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Tracy D
(@tracylyn44) reported
from
Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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Demon Salvator 😈🤷🏾♂️
(@RjSabotaged_Me) reported
from
Toronto, Ontario
Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
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YouMotorcycle
(@YouMotorcycle) reported
from
Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎
(@Mara__Raquel) reported
from
Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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Tanvir64🇧🇩
(@tanvir_z64) reported
from
Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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sara urowitz
(@saraurowitz) reported
from
Aurora, Ontario
@TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.
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Spooky Beca
(@RebecaMacKinnon) reported
from
Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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Kevin Edward Proulx
(@kevineproulx) reported
from
Toronto, Ontario
@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
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Annette McKinnon
(@anetto) reported
from
Toronto, Ontario
@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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RedPepper 🔜@AC.🌻🐶💣
(@PepperMuzz) reported
from
Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
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KP ☀️
(@kierstynpare) reported
from
Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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sara urowitz
(@saraurowitz) reported
from
Aurora, Ontario
@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!
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Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
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🦝🦔 sash 🦔🦝
(@sasha_cresswell) reported
from
Vaughan, Ontario
@pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴
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Sam Kemp-Jackson
(@samkj27) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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jugni
(@therealjugni) reported
@Finnegan661 @TELUS This is my 4th call about the same issue and I’ve been on the line over 1:15 mins. It’s intentional. Bad customer service pays.
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Richard Kazmerik
(@Darthkazz) reported
My @TELUS phones at Crossiron Mills in Rockyview AB seem to be down? Any update?
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Bulla 🇨🇦🇬🇧
(@Bullaj552) reported
@bellis1994 @4444Charlie @AHS_media Neither Telus or Rogers is down
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Bonnie carol case
(@Bonniecarolcas1) reported
@DFisman I think this trend towards Telus and Bell inventing tele-health arms is a worrysome signal. And if you listen to the insurance actuaries, it't even more disturbing. Could covid and long covid break the bank in terms of medicare? I hope not!
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Nipissing NDP
(@NipissingNDP) reported
@JordanMRoberts Doubt you've been invited on Curse pod to discuss Ford's plans yet? Sure would shake up that panel manufacturing consent. Right down to the Telus ads...
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Erin de Blois
(@AmadorasEmbrace) reported
@TELUS - internet has been down repeatedly over the last week and is down again today (for the second time this morning!), disrupting a lot of work days yet again. Any idea when you can fix this issue?!?
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Ryan William 🌹🚀
(@x_RyWilliamCM) reported
Is anyone else having trouble with their @telus service today?
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ward wilson
(@DJWardWilson) reported
@TELUS YOU shipped iPhone I ordered Jan 5/23 to WRONG ADDRESS. have spent >6 hrs now dealing with your mistakes and cumbersome systems. scheduled callbacks not happening. escalation will take 3-5 MORE business days ?? UNACCEPTABLE!!! please fix YOUR mistake NOW
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Elle
(@ElhannaTV) reported
@TELUSsupport Hey @TELUS we've gone down 3 times in the past 3 hours and can't get through to customer support because all your lines are full. This isn't good enough.
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jugni
(@therealjugni) reported
@TELUS @ExcellenceCan I spend at least an hour with customer service monthly. Yesterday I spent 1.5 hours and logged on today to see that the billing and service errors have not been corrected yet. Telus decided to cancel a service because as the rep said "to be honest you were not paying enough".