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Telus

Telus outages and service status in Maple, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 2 outage signals in the last 24 hours around Maple, including 2 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • The most recent signal from this area was received May 25, 5:48 PM EDT.
  • 58% Phone (58%)
  • 17% Internet (17%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Maple, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Telus

Telus is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Maple, Ontario

The most recent Telus outage reports came from the following cities: Toronto, York, Toronto county, and Richmond Hill.

CityProblem TypeReport Time
Toronto Phone 15 hours ago
Toronto Wi-fi 17 hours ago
Toronto Total Blackout 1 day ago
Toronto Phone 2 days ago
York Phone 3 days ago
Toronto county Phone 4 days ago

Nearby cities with recent reports

Toronto

4 recent signals

15 hours ago
Toronto county

2 recent signals

4 days ago
York

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Maple, Ontario

Latest outage, problems and issue reports in Maple and nearby locations:

  • shaghayegh755
    Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    @TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service ๐Ÿ‘Ž

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • kiranjoyv
    Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • brxvnd
    Brit Alexandria ๐ŸŒท (@brxvnd) reported from Toronto, Ontario

    Worst ๐Ÿ‘๐Ÿผ customer ๐Ÿ‘๐Ÿผ service ๐Ÿ‘๐Ÿผ EVER ๐Ÿ‘๐Ÿผ @TELUS #TelusTakesTheCake smh!

  • shurmanator
    โ„™๐•–๐•ฅ๐•–๐•ฃ ๐•Š๐•™๐•ฆ๐•ฃ๐•ž๐•’๐•Ÿ (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. Itโ€™s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I wonโ€™t pay that. Thereโ€™s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

  • jmwensley
    Matthew (@jmwensley) reported from Toronto, Ontario

    Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

  • WaxEBuildup
    Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

  • StephenPunwasi
    Stephen Punwasi ๐ŸŒ‹ ๐Ÿš€ (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • debbyhenry
    Debra Henry (@debbyhenry) reported from Toronto, Ontario

    Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

  • nabil01717
    Nabil Khandaker ๐Ÿ‡ง๐Ÿ‡ฉ๐Ÿ‡จ๐Ÿ‡ฆ (@nabil01717) reported from Toronto, Ontario

    Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they donโ€™t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • fuckdemmkids
    Ed ๐Ÿƒ (@fuckdemmkids) reported from Toronto, Ontario

    PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

  • queensantos1984
    ๐Ÿ–คRachel Santos๐Ÿ–ค (@queensantos1984) reported from Toronto, Ontario

    @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

  • AIexArteaga
    eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if youโ€™re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • andreaLG
    Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

  • Simone_RC67
    Simone RC ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ’œ (@Simone_RC67) reported from Toronto, Ontario

    @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

  • michaelnugent
    Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffMJohns1
    Jeff M Johns (@JeffMJohns1) reported

    @jodyvance @TELUS You're paying a premium for them to figure these problems out. Call them as many times as it takes. Insist on a discount for the inconvenience.

  • SolitaireGOAT
    Isaac Dyck (@SolitaireGOAT) reported

    @jodyvance @TELUS My 500g download is only $100 month form Telus cancel everything else and buy a Samsung tv they have better channels than Telus for free

  • NSurvivor
    narcissist_survivorยฎ (@NSurvivor) reported

    @jodyvance @TELUS Telus sucks.

  • fairwitness8
    fairwitness8 (@fairwitness8) reported

    @MelissaLMRogers @TELUSsupport And their customer service is horrendous. I recently quit Telus and joined Koodo for the same plan paying 50%

  • JDHXRP
    Jeremy (@JDHXRP) reported

    @MelissaLMRogers @TELUSsupport **** Telus. I was with them for 20 yrs. Finally switched to Fido. Cheaper bill

  • knowpium
    Knowpium (@knowpium) reported

    @MelissaLMRogers @TELUSsupport i pay 35 a month for my unlimited plan. in Canada. Telus just sucks.

  • Tosca58861695
    Tosca Houston ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡ฎ๐Ÿ‡น (@Tosca58861695) reported

    @MelissaLMRogers @metaloid311 @TELUSsupport Yes its full on robbery. Especially Telus. Rogers is very bad too always inching up the billings.

  • GordinKelowna
    Gord (@GordinKelowna) reported

    @jodyvance @TELUS Lots of moving parts to the problem(s). To say that Telus or Rogers sucks doesn't help. Getting a tech on site is the best bet if you can make it happen. I have Telus, and I've been annoyed occasionally, but it's been minor stuff. Good Luck!

  • ashwani_avgeek
    Ash Mishra (@ashwani_avgeek) reported

    @TELUSsupport @TELUS customer support over phone has gone worse. Everytime you talk to someone, it is so hard to understand what they are saying. Always in a rush, will put you on hold while you are in the middle of the conversation. This is frustrating. And then Telus will charge you premium money for this poor service. Service standards of telecom operators in Canada is the worst. May be at second place after car dealerships.

  • alfred_jens
    RJ ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ฑ drop the puck! (@alfred_jens) reported

    @sugartymefarm @MelissaLMRogers @TELUSsupport Telusโ€ฆnow if their damn stock would quit tanking lol