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Telus outages and service status in Maple, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Maple, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Apr 22, 4:30 PM EDT.
  • 56% Internet (56%)
  • 22% Phone (22%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Maple, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Maple, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Maple, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Richmond Hill, and Purpleville.

CityProblem TypeReport Time
Toronto Internet 3 days ago
Toronto Phone 3 days ago
Toronto Total Blackout 3 days ago
Toronto Internet 5 days ago
Richmond Hill Phone 9 days ago
Toronto Internet 17 days ago

Nearby cities with recent reports

Toronto

4 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Maple, Ontario

Latest outage, problems and issue reports in Maple and nearby locations:

  • kevineproulx
    Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario

    @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

  • BanaagAlex
    Da Man From Manila (@BanaagAlex) reported from King, Ontario

    What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

  • sesquiotic
    James Harbeck, still here (@sesquiotic) reported from Toronto, Ontario

    Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

  • Miss_Angel_Baby
    Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • michaelnugent
    Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

  • taniagupta1307
    Tania gupta (@taniagupta1307) reported from Toronto, Ontario

    @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

  • ShaziGoalie
    ShaziGoalie (@ShaziGoalie) reported from Toronto, Ontario

    I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

  • TrevonKwarteng1
    Trevon (@TrevonKwarteng1) reported from Toronto, Ontario

    nobody is there to telus like i dont have service

  • ugwumCee
    - (@ugwumCee) reported from Toronto, Ontario

    Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

  • wellwithmelo
    WellWithMelo (@wellwithmelo) reported from Toronto, Ontario

    @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

  • ttctaker
    Carol Brooks (@ttctaker) reported from Toronto, Ontario

    @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

  • StephenPunwasi
    Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • brxvnd
    Brit Alexandria 🌷 (@brxvnd) reported from Toronto, Ontario

    Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

  • Peter_Muscat
    Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

  • sfergs_
    Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • DjMalik8013
    DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • heiba986627073
    heiba9866 (@heiba986627073) reported

    @askgrokretard @WestJet Imagine working for them how can I make this airline look good?, u guys complain often and if we don't figure out how to make u feel better WS will say "Telus is treating our customers bad" this is just one of all the issues WS has

  • whatifi_io
    Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reported

    I can't even begin to express my extreme frustration with @telus as a company and their customer service workflow. My father passed away 3 weeks ago. I've been trying to settle his account, close accounts, pay bills, etc. I've spent 5 hours on the phone to date... 6 calls. And just received another $500+ "overdue" bill that I settled weeks ago. And you try to call their support number on their website. And instead you get a sales pitch... no opt out. So I "press #" and it kicks you out saying this number doesn't work in my calling area (I'm in Canada). So I write down the number they suggest... only to have it come right back to the same voice workflow... and the same death loop. I was able to reroute my Father's hydro bill in less than 10 minutes. I don't think Telus realizes how much potential revenue they are losing as a result of their clunky, poor quality controlled customer experience. Try to book a call back? Only to be told they will call back in three days... and when they do... the automated voice system is entirely in French.... And EVERY single rep I talk to ends up just trying to upsell me on a new service... when all I am trying to do is shut down my father's accounts, settle his bills, and move on. Every step of my experience with Telus has been unnecessarily painful.

  • eatpraylove_epl
    Creole Mami™ 🇭🇹 (@eatpraylove_epl) reported

    Telus is literally the worst

  • NManure30932
    Geronimo Gonzalez (@NManure30932) reported

    @DailyHiveVan FUGLY! tear down that communist era Telus building across the street for ***** sake! The place is empty

  • emmanuel_r90
    Emmanuel Richie (@emmanuel_r90) reported

    @bpmyhome18 @amara_is_weird If u know or have someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier.. they'd just help apply.. While we do the job..manage the account And split the weekly earnings..

  • Jonleescholes
    Jonathan Lee Scholes (@Jonleescholes) reported

    @TELUS what the heck happened to installing the PureFibre to the rest of the Somerset neighbourhood? You started 4 years ago then just gave up, the half I live in did not get the PureFibre and have the worst service because it’s the ‘old’ system! Now Bonavista is in the plans?!

  • MiekeWasHere
    Mieke (@MiekeWasHere) reported

    @TELUS @TELUSsupport you guys are 100% losing customers due to your horrible customer service. Your AI agent is useless on the phone "I understand" humanising comments being repeated is a waste of everyone's time. No option to bypass the 5 mins of BS with AI agent verifying, only to have to do it again. A lack of proper training in your overseas call centre is obvious. Again, with redundant language meant to intimate an effort to manage expectations, but all it's doing it wasting more time on both ends. That a person needs to get transferred to multiple departments to deal with any services screams disorganisation. What should have been a 15-20 minute call (including hold time) was 2 hours yesterday, with no solutions due to errors on your end "we will call you back in 24-48 hours" on a time sensitive matter that your competition was able to address in 15 mins TOTAL time on the phone. Crazy idea, maybe instead of gauging us to keep the upper brass earning way more money than any company CEO deserves...you can bring customer support back to Canada. You know, make jobs for Canadians. DO NOT REPLY TO ME ON THIS.

  • ElliMicki
    Elli (@ElliMicki) reported

    I had the most difficult time communicating with the @TELUS @TELUSsupport agent today. The guy cannot understand and articulate himself properly in plain English. I hate these companies offshoring their service team elsewhere and provide mediocre services to the customers.

  • ProvoGal01
    Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reported

    Excuse me @TELUS Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work I will not accept calls from some call center in India about my service!

  • Sensfan80103622
    Sens Fan (@Sensfan80103622) reported

    @ProvoGal01 @TELUS @TELUSsupport Time to change service.