Telus outages and service status in Thornhill, Ontario

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Telus generated 1 outage signal in the last 24 hours around Thornhill, including 1 direct report.
The most common problems reported in this area mention Internet, Phone, and E-mail.
The most recent signal from this area was received Apr 28, 7:54 AM EDT.

Internet (43%)
Phone (36%)
E-mail (7%)
Total Blackout (7%)
Wi-fi (7%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Thornhill	Baseline
Apr 28, 7:00 AM EDT	0	0	0
Apr 28, 7:20 AM EDT	0	0	0
Apr 28, 7:40 AM EDT	0	0	0
Apr 28, 8:00 AM EDT	0	0	0
Apr 28, 8:20 AM EDT	0	0	0
Apr 28, 8:40 AM EDT	0	0	0
Apr 28, 9:00 AM EDT	0	0	0
Apr 28, 9:20 AM EDT	0	0	0
Apr 28, 9:40 AM EDT	0	0	0
Apr 28, 10:00 AM EDT	0	0	0
Apr 28, 10:20 AM EDT	0	0	0
Apr 28, 10:40 AM EDT	0	0	0
Apr 28, 11:00 AM EDT	0	0	0
Apr 28, 11:20 AM EDT	0	0	0
Apr 28, 11:40 AM EDT	0	0	0
Apr 28, 12:00 PM EDT	0	0	0
Apr 28, 12:20 PM EDT	0	0	0
Apr 28, 12:40 PM EDT	0	0	0
Apr 28, 1:00 PM EDT	0	0	0
Apr 28, 1:20 PM EDT	0	0	0
Apr 28, 1:40 PM EDT	0	0	0
Apr 28, 2:00 PM EDT	0	0	0
Apr 28, 2:20 PM EDT	0	0	0
Apr 28, 2:40 PM EDT	0	0	0
Apr 28, 3:00 PM EDT	0	0	0
Apr 28, 3:20 PM EDT	0	0	0
Apr 28, 3:40 PM EDT	0	0	0
Apr 28, 4:00 PM EDT	0	0	0
Apr 28, 4:20 PM EDT	0	0	0
Apr 28, 4:40 PM EDT	0	0	0
Apr 28, 5:00 PM EDT	0	0	0
Apr 28, 5:20 PM EDT	0	0	0
Apr 28, 5:40 PM EDT	0	0	0
Apr 28, 6:00 PM EDT	0	0	0
Apr 28, 6:20 PM EDT	0	0	0
Apr 28, 6:40 PM EDT	0	0	0
Apr 28, 7:00 PM EDT	0	0	0
Apr 28, 7:20 PM EDT	0	0	0
Apr 28, 7:40 PM EDT	0	0	0
Apr 28, 8:00 PM EDT	0	0	0
Apr 28, 8:20 PM EDT	0	0	0
Apr 28, 8:40 PM EDT	0	0	0
Apr 28, 9:00 PM EDT	0	0	0
Apr 28, 9:20 PM EDT	0	0	0
Apr 28, 9:40 PM EDT	0	0	0
Apr 28, 10:00 PM EDT	0	0	0
Apr 28, 10:20 PM EDT	0	0	0
Apr 28, 10:40 PM EDT	0	0	0
Apr 28, 11:00 PM EDT	0	0	0
Apr 28, 11:20 PM EDT	0	0	0
Apr 28, 11:40 PM EDT	0	0	0
Apr 29, 12:00 AM EDT	0	0	0
Apr 29, 12:20 AM EDT	0	0	0
Apr 29, 12:40 AM EDT	0	0	0
Apr 29, 1:00 AM EDT	0	0	0
Apr 29, 1:20 AM EDT	0	0	0
Apr 29, 1:40 AM EDT	0	0	0
Apr 29, 2:00 AM EDT	0	0	0
Apr 29, 2:20 AM EDT	0	0	0
Apr 29, 2:40 AM EDT	0	0	0
Apr 29, 3:00 AM EDT	0	0	0
Apr 29, 3:20 AM EDT	0	0	0
Apr 29, 3:40 AM EDT	0	0	0
Apr 29, 4:00 AM EDT	0	0	0
Apr 29, 4:20 AM EDT	0	0	0
Apr 29, 4:40 AM EDT	0	0	0
Apr 29, 5:00 AM EDT	0	0	0
Apr 29, 5:20 AM EDT	0	0	0
Apr 29, 5:40 AM EDT	0	0	0
Apr 29, 6:00 AM EDT	0	0	0
Apr 29, 6:20 AM EDT	0	0	0
Apr 29, 6:40 AM EDT	0	0	0
Apr 29, 7:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Richmond Hill, Scarborough, and Purpleville.

City	Problem Type	Report Time
Toronto	Phone	23 hours ago
Toronto county	E-mail	1 day ago
Toronto	Internet	1 day ago
Richmond Hill	Phone	3 days ago
Toronto	Internet	7 days ago
Toronto	Phone	7 days ago

Nearby cities with recent reports

Toronto

5 recent signals

23 hours ago

Toronto county

1 recent signals

1 day ago

Richmond Hill

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Alexa Smith (@prettyapathetic) reported 39 seconds ago from Toronto, Ontario
Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.
Sharlene🌱🍄🌷🌻 (@sfergs_) reported 2 minutes ago from Vaughan, Ontario
You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
Todger Strunk (@WaxEBuildup) reported 6 minutes ago from Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
⚪️⚫️ (@MonicaLauriola) reported 14 minutes ago from Toronto, Ontario
I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
RG for Life (@loganryan44) reported 15 minutes ago from Toronto, Ontario
I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 16 minutes ago from Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
KP ☀️ (@kierstynpare) reported 22 minutes ago from Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 25 minutes ago from Toronto, Ontario
@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 25 minutes ago from Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 31 minutes ago from Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
Ed 🍃 (@fuckdemmkids) reported 42 minutes ago from Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
Sharlene🌱🍄🌷🌻 (@sfergs_) reported 42 minutes ago from Markham, Ontario
I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
DjMalik (@DjMalik8013) reported 44 minutes ago from Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
Sophia Cybulski (@SophiaCybulski) reported 48 minutes ago from Toronto, Ontario
@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
Da Man From Manila (@BanaagAlex) reported 51 minutes ago from King, Ontario
What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.
Dante Haversham (@Blooberboy) reported 52 minutes ago from Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
Matthew Gamble (@mgamble) reported 55 minutes ago from Toronto, Ontario
@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
eRa Alex (@AIexArteaga) reported 57 minutes ago from Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
Jay Yoo (@tdotjay) reported 58 minutes ago from Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
Cubby (@Cubby1412) reported 60 minutes ago from The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

Telus Issues Reports

Latest outage, problems and issue reports in social media:

🖕The Reverend Grumblewump🖕 (@grumblewump) reported 4 minutes ago
@ProvoGal01 @TELUS Could be local call center..... ya never know. Maybe its redirected to Tim Hortons 🤔
Micheal Steinhauer (@Mstei0) reported 5 minutes ago
A slob talking about my telus bill paid for by my tax refund. Myself? Anyways. You're lucky these slobs help you.
Dane Didkerson (@HabDomination) reported 9 minutes ago
@MelissaLMRogers This happens every friggin' year for every company. I just called Telus. I spoke to individuals in 3 different countries for an issue. None in Canada. Thanks Telus.
Razor Scissors (@DoCarryOnThen) reported 10 minutes ago
@JayGenXer but sadly he couldnt even last his trial period of 2 months at TELUS ...the only real world job he has ever had....and you think he can run a country ? ...He will never be PM and he certainly wont be one for long as he will never get a majority.
Jonathan Lee Scholes (@Jonleescholes) reported 11 minutes ago
@TELUS what the heck happened to installing the PureFibre to the rest of the Somerset neighbourhood? You started 4 years ago then just gave up, the half I live in did not get the PureFibre and have the worst service because it’s the ‘old’ system! Now Bonavista is in the plans?!
Dean Skoreyko (@bcbluecon) reported 11 minutes ago
My doctors office 'uses' Telus Health yet it doesn't work. Give a few doctors a call in BC and see what a disaster it is.
FiatLux (@DemothenesLux) reported 15 minutes ago
@MelissaLMRogers Telus did this, a couple of decades ago, and it almost broke the company. No quality service, no qualified repairs, no experienced executives.
Tahir Hameed (@thameed89) reported 18 minutes ago
@TELUS Worst consumer service and really bad service, never go for Telus.
Brad Smith (@BradSmi58733925) reported 20 minutes ago
@RobWardCGY @JeromyYYC @republic_yyc Telus did a lot of damage and upsetting people last time they were in the upgrade mode. With a sales guy right behind. We know.
NoneOfYourBusiness (@RightHereEh) reported 26 minutes ago
@AmazingZoltan I used to think it was Telus customer non-service but since I inherited Rogers non-service through the Shaw takeover, I would have to agree with you. Gonna be a lot of crying in call centres in India today.