Telus Outage Report in Thornhill, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Telus outage reports came from the following cities: Toronto and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| North York |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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bitter ness
(@StregaNessa) reported
from
Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
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miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Vaughan, Ontario
You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
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DjMalik
(@DjMalik8013) reported
from
Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Andrea Gimblett
(@andreaLG) reported
from
Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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Ryan Baldwin
(@bakerofbytes) reported
from
Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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Ken Engelhart
(@KenEngelhart) reported
from
Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Da Man From Manila
(@BanaagAlex) reported
from
King, Ontario
What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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LifestyleDigs
(@TheLifestyleDig) reported
ANOTHER lost signal @TELUS Optik TV. Do NOT sign up for their ****** service if you like watching uninterrupted TV. Why doesn't Telus piece of **** Optik TV ever lose the signal during commercials? That would be less annoying to their paying customers.
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🌴Sn❄wflake🎄
(@LaLaKristiansen) reported
BTW @SaskTel, your upper management should really run an audit on your customer service & sales agents example: a family member of mine who had been with you for 15yrs GREAT CREDIT, ran into a prob w/phone, was denied service so he cancelled his account @TELUS Got your customer
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K Dav-10
(@kdscott10) reported
@TELUS They will sign you up but not tell you about the box. Then wil l offer the box and never deliver. Very unhappy with Telus. @TELUSsupport
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wkrancevic
(@wjkrancevic) reported
@TELUS God help you if you’re having problems with TELUS Smart Home Security. A two year parade of service calls, phone calls, part replacements and it still doesn’t work reliably. 🤯🤬🤯. Plus it’s IMPOSSIBLE to escalate to someone in authority!
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Jeff Mascarenhas
(@jeffreym99) reported
@AmyTanMD It's stuff like this that made me and many other doctors cancel our CMA membership. Not to mention selling MD Management and sitting on the money, or selling Practice Solutions to Telus, who are shutting it down after buying a whole bunch of other EMRs.
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Jaesucc
(@Jaesuccc) reported
@Rogers you're the worst. Give me more upload and reliability. Downloads are kind of pointless for me. You also have terrible customer service. It's not even just Rogers that does this. So does @Bell @TELUS . I hate you all
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C Timmermann
(@nucks09) reported
@TELUSsupport @TELUS I thought when you switched over email to the new platform that recoveries would be quicker. Email down due to Telus since Wednesday and keep been told it will be another 72 hours!! Wow😡
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voyage ***** (she/her)
(@voyagevixen) reported
@AllAboutJodi @TELUS Yikes 😳 that’s terrible
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Pata
(@PataSangster) reported
from
Lougheed, Alberta
@Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.
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Did You Meditate ?
(@Potusjbiden) reported
@TELUS hello you Cable installer left a mess ,was uncertain,our cable box is not working properly and lastly he damaged or A/C so who do we contact?