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Telus

Telus outages and service status in Thornhill, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • 50% Phone (50%)
  • 30% Internet (30%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Toronto county, Toronto, Richmond Hill, and Scarborough.

CityProblem TypeReport Time
Toronto county Phone 12 days ago
Toronto Phone 18 days ago
Toronto county E-mail 18 days ago
Toronto Internet 18 days ago
Richmond Hill Phone 20 days ago
Toronto Internet 24 days ago

Community Discussion

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Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • Elise_ekd
    Elise Davis (she/her) ๐Ÿ‡จ๐Ÿ‡ฆ (@Elise_ekd) reported from Toronto, Ontario

    @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. Iโ€™ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

  • DjMalik8013
    DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they donโ€™t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just canโ€™t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

  • lilithebowman
    Lilithe ๐Ÿฐ ๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰๐Ÿค’ (๐“ข๐“ธ๐“ฏ๐“ฝ๐“ท๐“ฎ๐“ผ๐“ผ Guaranteed) (@lilithebowman) reported from Toronto, Ontario

    I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

  • JoePizzoferrato
    Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario

    @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

  • tanvir_z64
    Tanvir64๐Ÿ‡ง๐Ÿ‡ฉ (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • shapsy01
    Vanessa ๐Ÿ‡บ๐Ÿ‡ฆ (@shapsy01) reported from Toronto, Ontario

    Looks like itโ€™s time to move on from @TELUS their customer service is way below par my goodness

  • Blooberboy
    Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I havenโ€™t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • johnndavis
    John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existingโ€ฆ network"

  • brxvnd
    Brit Alexandria ๐ŸŒท (@brxvnd) reported from Toronto, Ontario

    Worst ๐Ÿ‘๐Ÿผ customer ๐Ÿ‘๐Ÿผ service ๐Ÿ‘๐Ÿผ EVER ๐Ÿ‘๐Ÿผ @TELUS #TelusTakesTheCake smh!

  • taniagupta1307
    Tania gupta (@taniagupta1307) reported from Toronto, Ontario

    @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

  • tracylyn44
    Tracy D (@tracylyn44) reported from Toronto, Ontario

    Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now youโ€™re threatening to cut off the phone but when I log into my Telus it says the bill isnโ€™t due until the 22nd. Wtf I donโ€™t appreciate being threatened.

  • ACJamieFox
    Jamie Fox (@ACJamieFox) reported from Toronto, Ontario

    @Skeeter00007 @Rogers @TELUS Greed never gives.

  • 369ix
    Madushan ๐Ÿฅญgoda Jegatheeswaran โ˜ธ๏ธ๐Ÿ‡จ๐Ÿ‡ฆ (M.A.J) (@369ix) reported from Toronto, Ontario

    @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

  • Peter_Muscat
    Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

  • Mayssia
    Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario

    2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

  • StephenPunwasi
    Stephen Punwasi ๐Ÿ“‰๐ŸŽ„๐ŸŽ…๐Ÿผ๐Ÿˆ (@StephenPunwasi) reported from Toronto, Ontario

    @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telusโ€™ offering without much overhead?

  • tdotjay
    Jay Yoo (@tdotjay) reported from Toronto, Ontario

    @TELUSBusiness @TELUSsupport been a customer since 1999. Iโ€™m very disappointed that @Telus was not able to match an offer to keep me on.

  • ryanali23
    Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fantail49834087
    Sailor Park Boy (@fantail49834087) reported

    @BlondeBigot11 @TELUS It's like the indian security guards at canadian tire that won't let you leave the store without showing them your receipt. They watched you go thru the checkstand. The retard that pulled that on me at the vancouver cambie store nearly had his UPC symbol scanned repeatedly.

  • maryindriftwood
    Mary Davidson ๐Ÿ‡จ๐Ÿ‡ฆ (@maryindriftwood) reported

    @millennials4_wp @JasonHjal I know the U.S. data centres are ill conceived. But Telus intends to use rainwater off BC place next door etc. it seems like some thought has put into this butโ€ฆ. You are absolutely right the municipality I would hope has done their due diligence with Telus or itโ€™s a bad look

  • RM_Transit
    Reece Martin (@RM_Transit) reported

    @bentlegen I am skeptical of anyone whos response is 50% "You're an idiot" This is Telus we are talking about

  • tanevsgrill
    Tanev's Grill (@tanevsgrill) reported

    @SyncMercy Putting any business there would generate the same amount of tax revenue. Federal investment building something for a private corporation to profit off of doesn't help taxpayers. Telus leading this project should concern you more than it encourages you.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @gyucoffees Hi Gi, although we donโ€™t have visibility into recruitment here, TELUS would never request sensitive documents, like educational certificates, through unsecured emails or ask you to reply to an unverified sender. This could potentially be a phishing attempt. Please send us a DM so that we can inquire further.

  • StickersRIP
    StickersRIP vtuber (@StickersRIP) reported

    @YakkStack Telus handed over data to the government without customer consent. Also, no warrant.

  • fredthealien316
    Fred the Alien (@fredthealien316) reported

    @Budwiser620 @iamkennethchan Yeah but they can ration people's showers to once every three days. Problem solved and Telus has enough water for their data center.

  • Wiredpilot
    Wiredpilot (@Wiredpilot) reported

    @JsonBasedman Buy some Telus stock and stop being poor.

  • realSammyPasta
    Sammy Pasta (@realSammyPasta) reported

    @Tablesalt13 I worked for a third party (Telus) that represented Shopify and they treated us like ****. Lutke is worse than Kamala and Epstein combined

  • PathosZero
    ZeroPathos ๐Ÿ‡จ๐Ÿ‡ฆ - Nasty Canadian (@PathosZero) reported

    @HRHRWH1960 @TELUS As for the issue, if you don't already know that, you should do a quick google of what these AI data centers are doing to towns in the US. Carney was a better choice than Poilievre, but that doesn't mean he then gets my blind support on everything.