Telus outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Richmond Hill, and Scarborough.

City	Problem Type	Report Time
Toronto	E-mail	1 day ago
Toronto	Internet	2 days ago
Toronto	Internet	2 days ago
Toronto	Phone	3 days ago
Toronto	Wi-fi	3 days ago
Toronto	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Garrick The DJ (@GarrickTheDJ) reported 3 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 4 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  RyanCartier (@RyanCartiers) reported 4 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  Sarbjit Kaur (@sarbjitkaur1) reported 5 minutes ago from The Beaches, Ontario

  @GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 13 minutes ago from Toronto, Ontario

  Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

• 
  miss mamas (@TanashaNality) reported 18 minutes ago from Toronto, Ontario

  I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

• 
  Alexa Smith (@prettyapathetic) reported 22 minutes ago from Toronto, Ontario

  Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

• 
  Jamie Fox (@ACJamieFox) reported 26 minutes ago from Toronto, Ontario

  @Skeeter00007 @Rogers @TELUS Greed never gives.

• 
  Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 27 minutes ago from Toronto, Ontario

  @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

• 
  Annette McKinnon (@anetto) reported 31 minutes ago from Toronto, Ontario

  @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

• 
  RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 33 minutes ago from Vaughan, Ontario

  It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 39 minutes ago from Toronto, Ontario

  @TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎

• 
  Olivia H. ☆ (@oliviahlho) reported 40 minutes ago from Centennial Park, Ontario

  Toronto Pearson Airport - not bad... Got that Bell Fibre going on, I approve ! Half the speed of the Telus one at YVR though

• 
  George (@GeorgeStroe3) reported 40 minutes ago from Toronto, Ontario

  @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

• 
  WellWithMelo (@wellwithmelo) reported 41 minutes ago from Toronto, Ontario

  @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

• 
  Matthew (@jmwensley) reported 46 minutes ago from Toronto, Ontario

  Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

• 
  Sheldon Kerzner (@sheldonbk) reported 46 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  Garrick The DJ (@GarrickTheDJ) reported 49 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

• 
  ShaziGoalie (@ShaziGoalie) reported 53 minutes ago from Toronto, Ontario

  I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

• 
  John N. Davis (@johnndavis) reported 55 minutes ago from Toronto, Ontario

  20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mountain City 🇨🇦🇮🇳 (@mountaincityvan) reported 4 minutes ago

  @lejeunesimon, while you partner with big companies such as TELUS, please also take a chance with smaller ones like Novus (internet provider in Vancouver), Freedom (reason why phone prices have come down), etc. Please also work with American companies that provide daily services

• 
  Sid Ho (@SheldonDuke3) reported 7 minutes ago

  @jodyvance @TELUS all these cable providers are rip offs..... wien your self off their garbage...or if u must call a competitor..they will give u half price off or so to change providers.....

• 
  Dennis Mitchell (@DennisMitch51) reported 8 minutes ago

  @jodyvance @TELUS Maybe poor router

• 
  Kevin Derulo (@derulo_kevin) reported 16 minutes ago

  @MelissaLMRogers @TELUSsupport Cancel that right now that’s ridiculous. Shop around in person you get better deals. I’m with telus paying 30CAD canada usa plan

• 
  HoggHead (@HoggHead2375) reported 20 minutes ago

  @TELUS No. Nobody know nothing. You want to see what I’m talking about You try having a few services. And then You call in for support as a regular customer. And see how well Telus is The whole brand is in shambles. Hard.

• 
  Paula the swiftie mom🩷.TAYRONTON5 (@irishdancergirl) reported 21 minutes ago

  Why is it so hard to speak to a human at @TELUS @TELUSsupport . How does a business not have a customer support phone number listed on their website . So frustrated . Just want to cancel my services now. So annoyed !!!!

• 
  FTP/ACAB 🍉 (@bluesparky666) reported 22 minutes ago

  I just switched my phone to Fizz from rogers and now pay 50% less. Just wanted to share. Im not going to answer your calls @Rogers, you can **** all the way off. Next up, @TELUS internet, your time is up *******.

• 
  Brenden Smith (@Moosetastrophe) reported 23 minutes ago

  @TELUS The problem with that, is I don't live there. I can't do anything even if you "help". I have to set my own up, today, and if the same thing happens, you'll know.

• 
  Frank (@lastofthefranks) reported 25 minutes ago

  I've never repeated the phrase "I don't want TV, I don't watch TV" more times in my life than when talking to Telus customer service. It does nothing to stop them. I just want internet, stop talking to me about television. TV is for seniors who are scared of the internet.

• 
  Alberto (@FrctalB4ss) reported 25 minutes ago

  @jodyvance @TELUS @TELUS is having multiple outages active for a while in Vancouver. They can't fix it apparently. My internet has been going out almost daily/