Telus outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Toronto county, Markham, and Toronto.

City	Problem Type	Report Time
Toronto county	Internet	2 days ago
Markham	Phone	8 days ago
Toronto county	Internet	12 days ago
Toronto	Internet	13 days ago
Toronto	Internet	13 days ago
Toronto	Phone	18 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 6 minutes ago from Toronto, Ontario

  Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

• 
  James Harbeck, still here (@sesquiotic) reported 7 minutes ago from Toronto, Ontario

  Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

• 
  Garrick The DJ (@GarrickTheDJ) reported 7 minutes ago from Toronto, Ontario

  I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

• 
  Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported 8 minutes ago from Toronto, Ontario

  Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

• 
  Michael Nugent (@michaelnugent) reported 9 minutes ago from Toronto, Ontario

  Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

• 
  Rick Barnes (@queerthoughts) reported 10 minutes ago from Toronto, Ontario

  @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

• 
  Ashton Deroy (@Ashton_Deroy) reported 12 minutes ago from The Beaches, Ontario

  Some @TELUS Customer service call. Ok so get this... I said my name was Tamara Crystal and I just kind of magically ended up on the phone with the agent. I rambled delusionally & they transferred me to a closed department. Not very professional #Telus . Not very #Capitalism

• 
  Willem de Ruijter (@Willem_Michael) reported 21 minutes ago from Toronto, Ontario

  I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

• 
  WTIRealist (@WTIBull) reported 22 minutes ago from Toronto, Ontario

  @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

• 
  Garrick The DJ (@GarrickTheDJ) reported 25 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

• 
  Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 25 minutes ago from Toronto, Ontario

  @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

• 
  HotPeppa (@Hunnie2B) reported 35 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

• 
  Jamie Fox (@ACJamieFox) reported 42 minutes ago from Toronto, Ontario

  @Skeeter00007 @Rogers @TELUS Greed never gives.

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 43 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  Susan (@glamourgirlca) reported 47 minutes ago from Vaughan, Ontario

  Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

• 
  Carol Brooks (@ttctaker) reported 50 minutes ago from Toronto, Ontario

  @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

• 
  David Shory (@dshory) reported 50 minutes ago from Toronto, Ontario

  Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

• 
  Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 50 minutes ago from Toronto, Ontario

  2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

• 
  Josh Millican (@Josh_NPH) reported 56 minutes ago from Toronto, Ontario

  @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

• 
  Brit Alexandria 🌷 (@brxvnd) reported 57 minutes ago from Toronto, Ontario

  Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bijboutique (@bijboutique1) reported 4 minutes ago

  @TELUSsupport @TELUS cable is still A mess.Going 2 address it or just ignore upset customers and hope they continue to give you their business. @Rogers can you provide cable that doesn’t continually cut out and internet that actually works? And do this without ripping up my lawn?

• 
  jetpackclub2 (@jetpackclub2) reported 4 minutes ago

  @chooseyourwow You deserve it. That company shouldn’t exist, any canadian name is already dogshit but Telus is actually evil. **** anyone that invests in that disgusting company. They refuse to invest in anything except paying old people dividends. from the top of a mountain: **** TELUS!!

• 
  He-Man🇨🇦 (@Heman_Save_Can) reported 5 minutes ago

  This country needs more competition; this monopoly is ridiculous. Rogers, Bell, and Telus have more damage to the industry than good, and people are becoming frustrated. All these policies will push Canada towards 51 state for sure. Canada is becoming even more expensive to live in.

• 
  Jeff Schauff (@HitmenEwok) reported 8 minutes ago

  @Rogers I know it's only a drop in the bucket but I promise I will cancel my Rogers cable the second my contract expires and switch to Telus for this. Killing Fan960 is the last straw garbage move from this company for me.

• 
  p (@SkeeterIRL) reported 11 minutes ago

  Mad how every cork gay is friends with every other cork gay and if you didn't work at Apple or Eli Lilly or Telus you're never going to be friends with any of them.

• 
  gm.itchell (@gm_itchell) reported 13 minutes ago

  @TELUS @TELUSsupport I’ve been a customer for a whopping 3 months and already hate it. Haven’t had internet in 5 days. Can’t reach a human, chat bot is 💩 and no one has called me back after getting messages of ‘you will get a callback within 15 minutes’

• 
  David Wedge (@TheCoverageGuy) reported 13 minutes ago

  @MacCash55 @TheStig_16 @TELUS The same TSN that shut down TSN 1040?

• 
  Carol Topalian (@CarolTopalian) reported 14 minutes ago

  News must be a public service. The closure of radio news 1130 is criminal.Local newspapers were torched over a year ago, along with the radio traffic station. In MetroVancouver, a major city of 3 million, it has gone silent. Companies like Rogers and Telus are ANTI-Communications

• 
  🐻 (@okseuI) reported 16 minutes ago

  @TELUS @TELUSsupport you guys are giving me the worst stress ever right now omfg

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 21 minutes ago

  @TELUS I was told by tech support that its a known issue that some Samsung devices cannot receive calls and the only way to bypass this until @SamsungMobile comes up with a fix in an update is to force LTE not 5G