Telus outages and service status in Thornhill, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Telus outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 8 days ago |
|
Toronto
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Internet | 2 months ago |
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Toronto
|
Wi-fi | 2 months ago |
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Toronto county
|
Internet | 2 months ago |
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Markham
|
Phone | 2 months ago |
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Toronto county
|
Internet | 2 months ago |
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Telus Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Willem de Ruijter (@Willem_Michael) reported from Toronto, OntarioI spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
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Jon Areias (@JonAreias) reported from Richmond Hill, Ontario@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus
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Matthew Gamble (@mgamble) reported from Toronto, Ontario@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
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Peter Muscat (@Peter_Muscat) reported from Toronto, OntarioAlso seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
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ShaziGoalie (@ShaziGoalie) reported from Toronto, OntarioI even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, OntarioNot @TELUS Refusing To Help Me With An Upgrade On My Plan...
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- (@ugwumCee) reported from Toronto, OntarioEvery time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
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Rick Barnes (@queerthoughts) reported from Toronto, Ontario@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
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Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
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Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario@Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.
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miss mamas (@TanashaNality) reported from Toronto, OntarioI pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Ryan Ali (@ryanali23) reported from Toronto, Ontario@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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Debbi Ragogna (@DebRagogna) reported from Toronto, OntarioHey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
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Matthew (@jmwensley) reported from Toronto, OntarioEveryone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
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Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Salti (@SamySalti) reported from Markham, OntarioDear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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⚪️⚫️ (@MonicaLauriola) reported from Toronto, OntarioI’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
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Jay Yoo (@tdotjay) reported from Toronto, Ontario@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Diversity Workshop, CCIP™ 🔨 (@minnysan) reported@TELUS It's now late Friday afternoon. I still don't have a landline. Since the guy who showed up yesterday, who didn't repair the problem, no one has even contacted me. The cable in the alley is still hanging down where it fell. How much more of MY TIME are you going to waste?
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SpellsSoBad (@NoGrammer) reported@conorsvan1 If you have Telus internet that's on you for being an idiot.
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viv 🧀💛👑 (@vivthelesbian) reported@hotglassofskank @RonnyTheSinner i used to work for telus and had a widow come in to cancel her late husbands cell phone so i had to call corporate and they’re like “we need proof” and she’s like “he died two days ago i don’t have any yet & can’t afford the bill coming out tomorrow” and they said “well too bad!”
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🏆Crosby87 #BELIEVE (@Crosby87hfxfan) reported@TELUS I would like for someone to actually respond to address the issues. I still did not hear back from Alejandro after I responded to his initial questions.
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Mathieu Labonté (@voteLabonte) reported@jkenney Why are people so hell bent on trying to get Healthcare™ brought to you by Telus, Bell, Rogers, and Loblaws? These are objectively **** companies who exist in part because of government protections against fair competition. Fair to look at their track records and say "nope".
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Varun Takkar (@varuntakkar01) reported$ASTS is setting up for an aggressive breakout. The technicals and options flows are aligning perfectly with massive fundamental execution. I am tracking a textbook bounce off the $60 support level, and the VEX heat map shows a magnetic pull toward the $75 and $80 strikes for September OpEx. The fundamental conviction Accelerated Deployment: Six BlueBird satellites were launched in just 50 days, expanding the in-orbit network to 13 spacecraft. Revenue Execution: Second-quarter revenues hit $31.5 million, and management reiterated full-year 2026 guidance of $150 million to $200 million. Massive Backlog: Aggregate contracted revenue agreements and U.S. government awards now sit at approximately $1.3 billion. Capital Secured: The company holds more than $3.7 billion in cash and equivalents following a July convertible note offering. This fully funds the target of approximately 45 satellites in orbit by early 2027. Tier-1 Validation: Deep infrastructure and equity partnerships with telecom giants like TELUS, AT&T, and Verizon lock in the path to commercial activation. The early speculative phase is over. With satellite deployment accelerating and funding secured, market makers will be forced to dynamically hedge this upward momentum. The path of least resistance is higher. Let's go🚀
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🎶Everything Is Broken🎵 (@bfrankdc) reportedWho else got sucked in to get the Telus TV Mini? My experience has been horrible. Technology should be better but this has seriously digressed #Telus
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Darkchachan (@Darkchachan17) reported@TELUS Nobody gave me an asset calling, and the support team in the app is really slow, I did had an answer but I’m not happy with the service attention.
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Prabu 🇮🇳🇨🇦 (@mprabu85) reported@TELUS Still nobody reached out yet. Pathetic service. @TELUSsupport #telus
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Pelch61 (@I2LENS) reported@Frid45 RBC and TD Bank have large investments in the USA. Their brand is everywhere down there. Rogers, Telus and Bell sell iPhones, which is made by an American company call Apple. Metro, Sobeys and Loblaws sell American produce and other products that are American. Can you really be this stupid?