Telus outages and service status in Thornhill, Ontario
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Thornhill, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jun 22, 12:19 PM EDT.
- Internet (31%)
- Phone (31%)
- E-mail (13%)
- Total Blackout (13%)
- Wi-fi (13%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 19 hours ago |
|
Toronto
|
Internet | 9 days ago |
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Toronto
|
13 days ago | |
|
Toronto
|
Phone | 13 days ago |
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Toronto
|
Phone | 15 days ago |
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Toronto
|
Internet | 21 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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nonaammees (@nonaammees) reported from Toronto, Ontario@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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RyanCartier (@RyanCartiers) reported from Toronto, Ontario@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Randall C Willis (@createdbyrcw) reported from Toronto, OntarioGiven how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
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Olivia H. ☆ (@oliviahlho) reported from Centennial Park, OntarioToronto Pearson Airport - not bad... Got that Bell Fibre going on, I approve ! Half the speed of the Telus one at YVR though
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Debbi Ragogna (@DebRagogna) reported from Toronto, OntarioHey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
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Annette McKinnon (@anetto) reported from Toronto, Ontario@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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Jessica (@Jessica00469341) reported from Toronto, Ontario@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
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🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario@pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴
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Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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Tracy D (@tracylyn44) reported from Toronto, OntarioHey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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James Harbeck, still here (@sesquiotic) reported from Toronto, OntarioFun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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eRa Alex (@AIexArteaga) reported from Toronto, OntarioOn god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, OntarioJust spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Jamie Fox (@ACJamieFox) reported from Toronto, Ontario@Skeeter00007 @Rogers @TELUS Greed never gives.
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Sarbjit Kaur (@sarbjitkaur1) reported from The Beaches, Ontario@GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?
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John N. Davis (@johnndavis) reported from Toronto, Ontario20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
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Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario@TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!
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Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan Sloan (@SluaghainO) reported@jabo_vancouver @TELUS Telus honestly just sucks in general
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Richard von Stauffenberg (@RickvonStauff) reported@CanadasLeafs @LeafsPassion85 Bell & Rogers are my only 2 real choices where I'm at. I hate both of them. If I had the option to get Telus, I'd never, ever get Rogers or Bell again. I'd even take Cogeco over both of them. But, I really want Telus to come to Atlantic Canada.
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Sandie 🇫🇷🇮🇱🇨🇦🇺🇸 (@SandieAschem) reported@JonFraserTF @TELUS They have the absolute worst customer service!
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TELUS (@TELUS) reported@esSpyderMonkey Because TELUS TV+ streams live TV, we are legally bound by CRTC broadcast loudness laws (-24 LUFS), while apps like YouTube master their audio much 'hotter' (-14 LUFS). To fix the gap on Apple TV, try going to Settings > Video and Audio > turn on 'Reduce Loud Sounds'
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JennX (@Jennx68) reported@TELUS @xrtsdhndvbh1 I'm in Edmonton and all 5 of my TSN channels are giving me a "Television signal has been lost" error. All other channels seem fine, except, oddly, CTV Edmonton (101) and CTV Montreal (209). GET IT TOGETHER @TELUS
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1rhodesian (@JohnKir43886910) reported@bcbluecon Telus sucks as well. They all start you at a reduced rate and then keep jacking it up. Try Starlink if you can.
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Gary Mason 🇨🇦🇺🇦 (@garymasonglobe) reportedIt seems @TELUS is fine with its business clients waiting three weeks to get a problem fixed. Imagine running a business and having to face that situation. Is Telus going to reimburse me for the three weeks I won't have service they are suppose to provide?
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twizzle51 (@twizzle51) reported@jodyvance @guyfelicella @TELUS Wasted way too much time myself. They are awful
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john bennett (@35yearsasailor) reported@JonFraserTF @TELUS I’m with Koodo the cheap arm of Telus and find the service great never had a problem
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Bob Bunting (@imaginet) reported@jodyvance @TELUS Just phone Telus Loyalty dept directly. Do not call customer or technical support. Cal loyalty and they will fix it all up and probably lower you bill at the same time. Sadly, like most, you have no idea how telecom works. You only know how to complain when it doesn’t.