Telus outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Markham, Toronto, and Toronto county.

City	Problem Type	Report Time
Markham	Phone	2 days ago
Toronto county	Internet	7 days ago
Toronto	Internet	8 days ago
Toronto	Internet	8 days ago
Toronto	Phone	13 days ago
Toronto	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Ryan Ali (@ryanali23) reported 16 seconds ago from Toronto, Ontario

  @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

• 
  Ed 🍃 (@fuckdemmkids) reported 1 minute ago from Toronto, Ontario

  PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

• 
  Salti (@SamySalti) reported 4 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

• 
  nonaammees (@nonaammees) reported 6 minutes ago from Toronto, Ontario

  @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

• 
  Brit Alexandria 🌷 (@brxvnd) reported 11 minutes ago from Toronto, Ontario

  Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

• 
  Ken Engelhart (@KenEngelhart) reported 11 minutes ago from Toronto, Ontario

  @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

• 
  Ashton Deroy (@Ashton_Deroy) reported 17 minutes ago from The Beaches, Ontario

  Some @TELUS Customer service call. Ok so get this... I said my name was Tamara Crystal and I just kind of magically ended up on the phone with the agent. I rambled delusionally & they transferred me to a closed department. Not very professional #Telus . Not very #Capitalism

• 
  Dennis aka dLo (@sidetripca) reported 19 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  Joe Pizzoferrato (@JoePizzoferrato) reported 22 minutes ago from Toronto, Ontario

  @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

• 
  Todger Strunk (@WaxEBuildup) reported 27 minutes ago from Toronto, Ontario

  ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

• 
  Garrick The DJ (@GarrickTheDJ) reported 29 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

• 
  Space & Defense Sector (@SpaceSector001) reported 30 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported 32 minutes ago from Toronto, Ontario

  Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

• 
  Garrick The DJ (@GarrickTheDJ) reported 34 minutes ago from Toronto, Ontario

  @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

• 
  Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported 36 minutes ago from Toronto, Ontario

  I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

• 
  Kevin Edward Proulx (@kevineproulx) reported 45 minutes ago from Toronto, Ontario

  @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

• 
  Kiran Varughese (@kiranjoyv) reported 49 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  Vanessa 🇺🇦 (@shapsy01) reported 51 minutes ago from Toronto, Ontario

  Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

• 
  RyanCartier (@RyanCartiers) reported 51 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  Algis Akstinas (@AlsoKnownAs_AA) reported 55 minutes ago from Toronto, Ontario

  @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fire Bowman (@mmacommentator) reported 10 minutes ago

  I can't wait to cancel @TELUS @TELUSsupport and get @Starlink. Would be nice to have something reliable for once

• 
  Btaylor (@Btaylor81140) reported 11 minutes ago

  @jodyvance @TELUS If Novus services your area, try them. Their customer service is incredible and I’ve only had one issue in two years. It was resolved in minutes.

• 
  zwackattack1975 (@LizardPiou43950) reported 11 minutes ago

  @akarndt @Sportsnet Telus sucks

• 
  ms.mom (@ohsoobvious) reported 13 minutes ago

  @jodyvance @TELUS Seems like @Rogers or Shaw is just as bad. They both suck.

• 
  Rajesh Sharma (@rajshar25) reported 14 minutes ago

  @TELUSsupport somebody is trying to scam me in your name by sending ‘collections’ e-mail. It seems impossible to reach your customer care using phone number from Usa. How to reach telus?

• 
  Douche Bag (@DoucheBagInvest) reported 17 minutes ago

  @TheWiseIC @mario4thenorth no... stupid *** me never learns.. i own some telus and rogers lol

• 
  Nysha Sharma (@nysha1818) reported 18 minutes ago

  @TELUS I just replied and pm, I really need someone to reach out to me with solution. I felt harassed every time I have to share my whole situation 100th times and jumping my call to one person to another.

• 
  Sam Ganguly (@sg_sam_sg) reported 19 minutes ago

  We have had the worst experience with @TELUS After cancelling a Bconnect service, confirming by their reps that it is cancelled, we are still getting billed a year after. No matter who we call at Telus, they all ghost us! Absolutely the worst customer service @TELUSsupport

• 
  Jody Vance (@jodyvance) reported 20 minutes ago

  Today was NOT the day to FAIL my TV viewing, again @telus.

• 
  M.A. - "Losers always whine about their best" (@LayThemBare) reported 24 minutes ago

  Have any of the ISP like Bell or telus spoken against c-22? Or are they onboard with the digital tyranny? Asking because I am going to outright cancel my entire service and go with an VOIP home phone and smoke signals for encryption