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Telus

Telus outages and service status in Thornhill, Ontario

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Thornhill, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 6, 9:57 AM EDT.
  • 56% Internet (56%)
  • 33% Phone (33%)
  • 11% E-mail (11%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, and Toronto county.

CityProblem TypeReport Time
Toronto county Internet 3 days ago
Toronto Internet 4 days ago
Toronto Internet 4 days ago
Toronto Phone 9 days ago
Toronto Internet 15 days ago
Toronto Internet 23 days ago

Nearby cities with recent reports

Toronto

4 recent signals

22 hours ago
Toronto county

1 recent signals

3 days ago

Community Discussion

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Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • tanvir_z64
    Tanvir64๐Ÿ‡ง๐Ÿ‡ฉ (@tanvir_z64) reported from Toronto, Ontario

    @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

  • queerthoughts
    Rick Barnes (@queerthoughts) reported from Toronto, Ontario

    @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

  • Elise_ekd
    Elise Davis (she/her) ๐Ÿ‡จ๐Ÿ‡ฆ (@Elise_ekd) reported from Toronto, Ontario

    @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. Iโ€™ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

  • TanashaNality
    miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but itโ€™s just pure access codes, Telus offers and people Iโ€™ve let down. WhatsApp is the life for me

  • MonicaLauriola
    โšช๏ธโšซ๏ธ (@MonicaLauriola) reported from Toronto, Ontario

    @PepPostorino @GrazieTotti91 @TELUS Iโ€™m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

  • AIexArteaga
    eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if youโ€™re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • sheldonbk
    Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

  • RjSabotaged_Me
    Demon Salvator ๐Ÿ˜ˆ๐Ÿคท๐Ÿพโ€โ™‚๏ธ (@RjSabotaged_Me) reported from Toronto, Ontario

    Nah, this ainโ€™t cool. My shit working like itโ€™s a ******* LG Chocolate. Telus Iโ€™m bout to pull up.

  • taniagupta1307
    Tania gupta (@taniagupta1307) reported from Toronto, Ontario

    @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • LordGuthrie
    Shaun Guthrie ๐Ÿ‡จ๐Ÿ‡ฆ (@LordGuthrie) reported from Toronto, Ontario

    @chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and youโ€™re and existing customer

  • createdbyrcw
    Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • kevineproulx
    Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario

    @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

  • shurmanator
    โ„™๐•–๐•ฅ๐•–๐•ฃ ๐•Š๐•™๐•ฆ๐•ฃ๐•ž๐•’๐•Ÿ (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. Itโ€™s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

  • sarkisTO
    Sarkis ๐Ÿ‡ฆ๐Ÿ‡ฒโ€ข๐Ÿ‡จ๐Ÿ‡ฆ (@sarkisTO) reported from Toronto, Ontario

    My service with @TELUS has gotten so bad that I canโ€™t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I donโ€™t live in Pickle Lake, I live in Torontoโ€ฆ

  • jmwensley
    Matthew (@jmwensley) reported from Toronto, Ontario

    Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

  • StregaNessa
    bitter ness (@StregaNessa) reported from Toronto, Ontario

    If anyone tried to text me today, Telus was down and I didn't notice ๐Ÿฅฒ

  • RebecaMacKinnon
    Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing ๐Ÿ˜ฌ

  • dshory
    David Shory (@dshory) reported from Toronto, Ontario

    Unimpressed at the rate increase for my plan. Feels like Iโ€™m being gauged by @TELUS. Iโ€™ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

  • fslalani
    Farrukh Lalani (@fslalani) reported from Toronto, Ontario

    @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bomberfish77
    bomberfish (@bomberfish77) reported

    @AliceInDisarray @egalbraith_ @N104AP only half true! telus offered it on their cdma network

  • PadDawg
    ThePodDog (@PadDawg) reported

    Hey People don't ever get a 3rd party like Telus to have control over thinks like your heating and air conditioning. I put in for a cancation of service for the end of the month and I thought it was on good terms. Wrong. They shut everything down 2 hours later. No warning

  • bcevaj
    bcevaj (@bcevaj) reported

    .@TELUSsupport May: No dial tone (compensated). June: Broken *98 voicemail. Took 3 days 3 agents to fix.Denied compensation because "same issue within 30 days." A dead line is NOT voicemail. Stop parroting scripts and fix this logic. #Telus you only DM me after my posting here

  • canadawrite2
    Jane Harris (@canadawrite2) reported

    One could argue that the creation of Telus was the biggest betrayal the taxpayers and customers of Alberta Government Telephones and its BC counterparts ever. We got high prices, corporate greed, and bad service.

  • Jennx68
    JennX (@Jennx68) reported

    @TELUS @xrtsdhndvbh1 I'm in Edmonton and all 5 of my TSN channels are giving me a "Television signal has been lost" error. All other channels seem fine, except, oddly, CTV Edmonton (101) and CTV Montreal (209). GET IT TOGETHER @TELUS

  • WeylandR
    R. Weyland (@WeylandR) reported

    @TELUS @TELUSsupport Hey Telus. You guys are now worse than an airline. Your product (internet in this case) is less reliable than checked bags and now you wait longer on hold to resolve issue. And likely an average of 4 phone calls and 2 technician visits to solve the problem.

  • marcus_wpg
    Mark W (@marcus_wpg) reported

    @AlleyDalley @Rogers We don't have Telus home services available here, but it sounds like everything is choosing the best of the worst. Telus service went severely downhill when they sent customer service offshore and I understand others have done the same. Pricing is not intended to be competitive.

  • SullyCanuck87
    Suleiman Damji (@SullyCanuck87) reported

    @AnneGreig15 @jodyvance @TELUS I am with Rogers/Shaw I never had a problem with them

  • BenoHr80463
    HR Beno (@BenoHr80463) reported

    Letโ€™s stop talking about the tight local job market for a second and look at global options. If you have a laptop and stable internet, you should be checking these 10 platforms daily: ๐Ÿ” Scale AI, RemoExperts, Telus Digital, Welocalize, Mindrift, Appen, Lionbridge AI, OneForma, Alignerr, DataAnnotation. But if you want to skip the crowded lines and target the premium, under-the-radar income streams, focus on these 4: ๐Ÿ‘‰ Mercor: (Up to $200/hr) ๐Ÿ‘‰ Micro1: (Up to $95/hr) ๐Ÿ‘‰ uTest: (Up to $3,000/mo) ๐Ÿ‘‰ GoTranscript: (Up to $1.75/min) They are remote, verified, and pay directly in USD. ๐Ÿ’ธ Which of these platforms have you already set up an profile on? Let me know in the replies. Hit that Bookmark button so you donโ€™t lose the blueprint, and RT to help a friend ๐Ÿ‘‡๐ŸŽฏ

  • JSandlak19
    Steve (@JSandlak19) reported

    @jodyvance @TELUS Just donโ€™t cancel @EastVan808 he saved 7 kittens from an inferno back in โ€˜98.