Telus outages and service status in Thornhill, Ontario
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Full Outage Map
- Telus generated 2 outage signals in the last 24 hours around Thornhill, including 2 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Jun 10, 9:42 AM EDT.
- Phone (38%)
- Internet (25%)
- E-mail (13%)
- Total Blackout (13%)
- Wi-fi (13%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
8 hours ago | |
|
Toronto
|
Phone | 15 hours ago |
|
Toronto
|
Phone | 2 days ago |
|
Toronto
|
Internet | 8 days ago |
|
Toronto county
|
Wi-fi | 10 days ago |
|
Toronto
|
Phone | 11 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Telus Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario@nspector4 Time to shut down Telus before it gets Canada shut!
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Farrukh Lalani (@fslalani) reported from Toronto, Ontario@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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Shane (@Innanenights) reported from Toronto, OntarioStill having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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Susan (@glamourgirlca) reported from Vaughan, OntarioTongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
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bitter ness (@StregaNessa) reported from Toronto, OntarioIf anyone tried to text me today, Telus was down and I didn't notice 🥲
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Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, OntarioIs data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity
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Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, OntarioI’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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Tania gupta (@taniagupta1307) reported from Toronto, Ontario@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
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ShaziGoalie (@ShaziGoalie) reported from Toronto, OntarioI even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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John N. Davis (@johnndavis) reported from Toronto, Ontario20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
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Alexa Smith (@prettyapathetic) reported from Toronto, OntarioSwitched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.
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Nadia (@TheLifeOfNadia) reported from Toronto, Ontario@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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CERB Gotti (@TheSlowBurn) reported from Toronto, OntarioHow would anyone know if there was a Telus outage?
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Vipin (@Vipin39027196) reported from Toronto, Ontario@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Dante Haversham (@Blooberboy) reported from Toronto, Ontario@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Debbi Ragogna (@DebRagogna) reported from Toronto, OntarioHey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
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Sherry Rezaie, MD (@shaghayegh755) reported from The Beaches, Ontario@TELUSsupport Very disappointed with unacceptably delayed process of PS to PS data migration and the lack of support to provide a safe and practical alternate pathways for the interim EMR use @TELUS I wish I know this before I choose this platform #PSSuiteEMR #patinetsafety
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Thegreat (@Jason7hegreat) reported@Martyupnorth This is the whole reason I went with Telus a few years ago. Rogers kept increasing my bill by a significant amount every 6 months or so. Promotion ended, they say. I signed a contract, there was no promotion given. They fix the bill. 6 Months Later...
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ChinoAleman (@chinoalemano) reportedSmall ask, but it matters more than you'd think. 👇 Drop a comment under the post I'm quoting (not this one), telling people what grabs YOU the most about $AMPG. The only US-made 64T64R radio? The cryogenic quantum angle? NVIDIA in the Open6G demo? The $2-to-founder story? Telus already deploying? Whatever it is for you, say it. Here's why this little gesture counts: engagement is what pushes a post in front of new eyes. Every comment, every reply, puts this company in front of someone who's never heard of it. That's how a story most people are sleeping on finally gets seen. We're not a paid promo. We're not a fund. We're just a group of people who did the work, believe in something real, and want others to at least get the chance to look. So take ten seconds. Comment what stands out to you. Help the signal travel. This is how the little guys get heard. 🤝 Not financial advice. I'm long $AMPG. DYOR.
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Johan N. (@rk8215) reportedMost $AMPG holders have no idea where the company's main product actually came from. So I did what I like do: I went through the SEC filings. What I found is quite interesting. AmpliTech sells its 64T64R Massive MIMO radio to a "Tier-1 North American MNO" under a +$40M LOI. The press releases never named the customer. But the filings do. An 8-K from early 2025 links the deal directly to Telus, which is one of Canada's three big telecom operators. But where the radio itself came from? This was quite interesting find. In March 2025, AmpliTech signed an $8M deal with a company called Titan Crest, LLC which is a private Delaware company to buy the IP behind its 5G ORAN radios. $4M in cash, $4M in shares, paid in two steps. Step 1 was only due after the Telus orders came in. So AmpliTech did not pay $8M for unproven tech and hope a customer would show up. They only paid once the customer was real. For a micro-cap, that is a smart, low-risk deal. Step 1 closed in April 2025: $3.5M cash + 914,635 shares. Step 2 is the one to watch now. The last $0.5M cash + $2.5M in shares is due this quarter or next (Q2/Q3 2026). It hands the full technology and IP rights to AmpliTech, plus a 10-year non-compete from Titan. In simple terms: the day that payment hits, AmpliTech fully owns the IP behind its #1 product. Until then, it does not. So the real $AMPG story is a chain: 1) Titan built the tech 2) AmpliTech turned it into a product and makes it in the USA 3) Telus uses it. Telus recently partnered with Samsung to build Canada’s First 5G Virtualized RAN, Open RAN Network which is quite telling when the market is heading. I wonder who is behind Titan Crest? A no-name Delaware LLC, sitting on ready-to-use 5G radio IP. NFA. DYOR. 🔥🚀
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Canada🇨🇦Strong Freyja 🇨🇦💯PMCarney Liberal (@one_freyja) reportedI’ve always been a Telus Customer. Never had a delay in service.
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Ang (@ammoffat) reported@Social_Moi @TELUS Telus is the worst. I hate them. We pay $60 with Rogers/shaw
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Dtw🇨🇦 (@DerekWilliams82) reported@DailyHiveVan If Telus can take our water for a data centre then I don’t give a **** about washing my car or watering my plants/lawn. If the city and province is going to sell out our water and not give a **** then why should I.
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Di🅿️lomat 🏁 (@bmf403) reportedAnyone else having issues with the their Telus network?
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R I L E Y 🇨🇦 (@phyrefoxx) reported@wongkarwasian I use Public prepaid. Bought my phone outright. Telus network for $36 a month. Unlimited everything
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Nsamba (@NvaZirobwe) reported@benmwine @faibanet Never be royal to these companies they don’t care about you I learnt the hard way. I for one I use Rogers communications but these guys increased my bill from 50$ to 70$ without notice I switched to Telus who gave me 40$ 1Gbps Rogers called me and gave me 1.5Gbps at 35$.
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Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported@TELUS How about you guys fix that, I prefer a secured connection.