Telus Outage Report in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Wi-fi	4 hours ago
Toronto	Internet	2 days ago
Toronto	Internet	7 days ago
Toronto	Internet	12 days ago
Toronto	Phone	12 days ago
Toronto	Internet	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Tanvir64🇧🇩 (@tanvir_z64) reported 4 minutes ago from Toronto, Ontario

  @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

• 
  ShaziGoalie (@ShaziGoalie) reported 10 minutes ago from Toronto, Ontario

  I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

• 
  🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported 13 minutes ago from Vaughan, Ontario

  @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

• 
  Matthew (@jmwensley) reported 16 minutes ago from Toronto, Ontario

  Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

• 
  Laura McGrath (@lauramcgrathh) reported 17 minutes ago from Toronto, Ontario

  @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

• 
  Jose Alaras (@jalaras) reported 24 minutes ago from Markham, Ontario

  @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

• 
  Debra Henry (@debbyhenry) reported 28 minutes ago from Toronto, Ontario

  Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

• 
  Sheldon Kerzner (@sheldonbk) reported 30 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  Rishabh Sinha (@rishabh_snh) reported 35 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

• 
  Kevin Edward Proulx (@kevineproulx) reported 40 minutes ago from Toronto, Ontario

  @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

• 
  - (@ugwumCee) reported 41 minutes ago from Toronto, Ontario

  Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

• 
  Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported 45 minutes ago from Toronto, Ontario

  Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

• 
  John N. Davis (@johnndavis) reported 45 minutes ago from Toronto, Ontario

  20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

• 
  Matthew Gamble (@mgamble) reported 50 minutes ago from Toronto, Ontario

  @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

• 
  Annette McKinnon (@anetto) reported 50 minutes ago from Toronto, Ontario

  @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

• 
  Spooky Beca (@RebecaMacKinnon) reported 51 minutes ago from Toronto, Ontario

  @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

• 
  George Sawision me. (master electrician) (@GSawision) reported 55 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  Sheldon Kerzner (@sheldonbk) reported 56 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  Tracy D (@tracylyn44) reported 59 minutes ago from Toronto, Ontario

  Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

• 
  Sophia Cybulski (@SophiaCybulski) reported 59 minutes ago from Toronto, Ontario

  @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  windows_2000 (@AnnoyingBoxz) reported 5 minutes ago

  @TELUS **** you I could off clutched 1v5 if I wasn't for ur **** Internet

• 
  playful 6y (@6yPlayful) reported 6 minutes ago

  @Bootsnhearts1 @222Minutes I gave up using bell many years ago and swore never to go back and yes, please people cancel you bell cell service and get another provider like Telus

• 
  Qandol Samandol (@pikesandchars) reported 8 minutes ago

  Telus health is trynna kill me frr… i email for support since I didnt get my referrals emailed to me and they wont even respond to the damn email… HELLLOOOO i need tests doneeeeee…

• 
  Bryce (@Bryce66448091) reported 9 minutes ago

  @NewLeftRadio @StephenPunwasi Wonder how much it cost tax payer to text people that BS. In my town the Gov gave A phone company money to build out underdeveloped service areas. They didn’t add service to the area, they just used the $ to put a tower near the existing telus tower for competition.

• 
  Inder (@ip4kaur) reported 18 minutes ago

  @TELUS Your customer service is the worst among all telecom companies in Canada! It is so difficult to reach anyone whenever I call!

• 
  Memeduma (@IsimemeE) reported 19 minutes ago

  Omg! Please my fellow Canadians! How/Where are yall watching the Janet documentary? Cos it's not showing on my Lifetime channel and I don't have A&E 😭 (damn you Telus for making me change my package) send help someone please lol #JanetJacksonDoc

• 
  Victor Mattiece (@z_or_zee) reported 21 minutes ago

  @ValueNotDeadYet @sohaibab9 Telus and Bell share a network? I didn't know that.

• 
  JAKE (@Joshramsey4ever) reported 21 minutes ago

  @TELUS is not the amazing and caring company they claim to be, since November my brother has gotten over $1,500 in bills without explanation... they were not overages and Telus claimed to "fix" it but did nothing and continued to do the same the following months. @TELUSsupport

• 
  Bootsnhearts (@Bootsnhearts1) reported 22 minutes ago

  @TrueNorthCentre @Harry__Faulkner Please retweet Make change in media. Bell owns a lot of media. If 200k subscribers cancel their bell cellphone and move to say TELUS. That action would hammer Bell revenue to the tune of at least $2m. Per month. They care so much about subs/ARPU your$=your power #cancelBellcell

• 
  Wayne Maddison (@WayneMaddison) reported 24 minutes ago

  My mom's ISP (@TELUS) came to install fibre. Visit 1: On day, rescheduled to later hour. Nice tech, but lacked right drill bit, and on-street box was broken. Rescheduled. V.2: No show. V.3: No show. V.4: No show. Each time call ctr had no expl why we weren't called. Prediction?