Telus outages and service status in Thornhill, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 1 month ago |
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Toronto
|
Wi-fi | 2 months ago |
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Toronto county
|
Internet | 2 months ago |
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Markham
|
Phone | 2 months ago |
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Toronto county
|
Internet | 2 months ago |
|
Toronto
|
Internet | 2 months ago |
Community Discussion
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Telus Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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James Harbeck, still here (@sesquiotic) reported from Toronto, OntarioFun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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Ed 🍃 (@fuckdemmkids) reported from Toronto, OntarioPSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Randall C Willis (@createdbyrcw) reported from Toronto, OntarioGiven how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
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Shane (@Innanenights) reported from Toronto, OntarioStill having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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DjMalik (@DjMalik8013) reported from Toronto, Ontario@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Jon Areias (@JonAreias) reported from Richmond Hill, Ontario@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioI can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, OntarioMy service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…
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Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
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⚪️⚫️ (@MonicaLauriola) reported from Toronto, OntarioI’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
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Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
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RG for Life (@loganryan44) reported from Toronto, OntarioI understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Carol Brooks (@ttctaker) reported from Toronto, Ontario@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
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Susan (@glamourgirlca) reported from Vaughan, OntarioTongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
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Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Michael Nugent (@michaelnugent) reported from Toronto, OntarioOh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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Ryan Baldwin (@bakerofbytes) reported from Toronto, OntarioAfter updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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sarah (@trainsgirl) reported@RainGloaming @miaaowing I never manage to make it work but Telus still lets buy things off Google Play by adding it to your phone bill.
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Clayton (@phinx404) reported@TELUS I had to switch one already after they went in store to get new sim. Try to help but it’s just another dead zone in southern Ontario. I have others that drop or silence for 10 seconds in same spots while they driving. It’s useless. 20yrs and worst reception.
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Reiko Koyama (@reikokoyama79) reportedI've been trying to cancel my @TELUSsupport @TELUS services since Wednesday. I just got told they couldn't authenticate me, with my name & account number. I guess when you make it impossible to cancel, you figure we'll just keep paying, so it doesnt impact our credit.
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B.R (@Blurrr_y) reportedI swear whoever runs @TELUS must be complete morons. Ported 2 numbers to a competitor and then went to @TELUS to return the devices. They tell me I should have told them first I was porting to another service so they could ‘prepare’ my bill but since I didn’t it’s more difficult
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BlueJays Addict Elnasri (@ElnasriAmin) reported@BlueJays @WendysCanada Stupid Telus didn't record the game
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Jikker G (@Jikfranco) reported@TELUS is a piece of **** company that will be bankrupt pretty soon. You’re fibre is **** Stop scamming people $T.TO
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justistruth (@justistruth) reportedTelus customer service in a nutshell. please jump through the hoops of inconvenience. contact us on facebook while the person is on X.
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Josh Butler (@RSHFarms) reported@kendude64 @TELUS @TELUSsupport Terrible, hard to run a business with this crap.
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✨🌈 Quinn 🇨🇦🇫🇮🏳️🌈 (@pewpewpew) reported@StephenWickens1 @HydroOne Apparently Telus’ outage map does as well
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Garth Grimm (@grimm_garth) reported3 hours on the phone with tech support yesterday for a family member. He failed to mention moving the dsl cable from one port to a different one on the router. Service tech was here today and switched ports and fixed the issue. Do better @TELUS your customer service is a joke.