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Telus

Telus outages and service status in Thornhill, Ontario

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Thornhill, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 11, 4:17 PM EDT.
  • 57% Internet (57%)
  • 21% Phone (21%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Scarborough, Toronto, Purpleville, and North York.

CityProblem TypeReport Time
Scarborough Phone 13 hours ago
Toronto Internet 3 days ago
Toronto Wi-fi 5 days ago
Toronto Internet 7 days ago
Toronto Internet 12 days ago
Toronto Internet 17 days ago

Nearby cities with recent reports

Toronto

3 recent signals

3 days ago
Scarborough

1 recent signals

13 hours ago

Community Discussion

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Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • brxvnd
    Brit Alexandria ๐ŸŒท (@brxvnd) reported from Toronto, Ontario

    Worst ๐Ÿ‘๐Ÿผ customer ๐Ÿ‘๐Ÿผ service ๐Ÿ‘๐Ÿผ EVER ๐Ÿ‘๐Ÿผ @TELUS #TelusTakesTheCake smh!

  • StephenPunwasi
    Stephen Punwasi ๐ŸŒ‹ ๐Ÿš€ (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • shurmanator
    โ„™๐•–๐•ฅ๐•–๐•ฃ ๐•Š๐•™๐•ฆ๐•ฃ๐•ž๐•’๐•Ÿ (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. Itโ€™s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

  • BoomDiggyBang
    Rich Gomes (@BoomDiggyBang) reported from Toronto, Ontario

    @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

  • peterdimov
    Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

  • Hunnie2B
    HotPeppa (@Hunnie2B) reported from Toronto, Ontario

    Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

  • sarkisTO
    Sarkis ๐Ÿ‡ฆ๐Ÿ‡ฒโ€ข๐Ÿ‡จ๐Ÿ‡ฆ (@sarkisTO) reported from Toronto, Ontario

    UPDATE: @TELUSโ€™s, @TELUSsupport page is just as bad as their phone service โ€” not a single โ€˜connectionโ€™

  • queerthoughts
    Rick Barnes (@queerthoughts) reported from Toronto, Ontario

    @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • samkj27
    Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario

    @TELUSsupport @TELUS Iโ€™m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and itโ€™s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

  • KenEngelhart
    Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesnโ€™t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • Vipin39027196
    Vipin (@Vipin39027196) reported from Toronto, Ontario

    @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

  • lilithebowman
    Lilithe ๐Ÿฐ ๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰๐Ÿค’ (๐“ข๐“ธ๐“ฏ๐“ฝ๐“ท๐“ฎ๐“ผ๐“ผ Guaranteed) (@lilithebowman) reported from Toronto, Ontario

    I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

  • Willem_Michael
    Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario

    I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

  • Miss_Angel_Baby
    Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • Peter_Muscat
    Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

  • sesquiotic
    James Harbeck, still here (@sesquiotic) reported from Toronto, Ontario

    Fun day. I find out that @chaptersindigo hasnโ€™t delivered an e-gift card I paid for and they said they had sent, but just as Iโ€™m trying to contact customer service my @Bell home service abruptly craps out. (Iโ€™m using my Telus mobile phone to tweet.)

  • YouMotorcycle
    YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario

    @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

  • PepperMuzz
    RedPepper ๐Ÿ”œ@AC.๐ŸŒป๐Ÿถ๐Ÿ’ฃ (@PepperMuzz) reported from Vaughan, Ontario

    Itโ€™s pretty bad when a major corporation like @TELUS @TELUSsupport canโ€™t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinBamber
    Gavin Bamber (@GavinBamber) reported

    @steeletalk Their phone service is out. Must be Telus.

  • daisydexter4
    Janice Chytra (@daisydexter4) reported

    @janmedo49 Pierre has no real world experience. None. The only real job heโ€™s had was as a telephone customer service rep for Telus. Thatโ€™s it! ๐Ÿ˜ณ Heโ€™s not qualified to run Canada. Period.

  • jodyvance
    Jody Vance (@jodyvance) reported

    @vanuckfan56 @TELUS @TELUSsupport Hi. This is twitter. ๐Ÿ˜Ž - I DMโ€™d and tagged. They did not come through. My past contact did. Save your support contacts!

  • JackMac47644341
    Parmar_Jaininder (@JackMac47644341) reported

    @w3ndsHere @TELUS @TELUSsupport Yes , it is down for me in Surrey

  • Lets_Play_MEOW
    Brian McNight (@Lets_Play_MEOW) reported

    Really? I'd have to check the dates in vo.parison to when some ******* idiot posted my IP and I displayed my late wife's...CELLULAR PHONE...and the Telus notification of actually being hacked....while uploading all sorts of medical documents And now....you know. A cellular phone

  • hollanovkrista
    kristaโ™ก (@hollanovkrista) reported

    @TELUS @TELUSsupport fix your servers please your wifi is DOWN

  • Dramatha
    Dramatha (@Dramatha) reported

    @telus @TELUSsupport what the holy frick is going on with your outages lately? Good Friday thru Easter Monday you were offline more than online and today is back to intermittent outages. Please fix your ****โ€ฆ your service is absolutely atrocious for what youโ€™re charging! #yyc

  • parodycab
    Episode 9 (@parodycab) reported

    @P_Ratchford @TELUSsupport Does Telus support illegal drug use? Yes or No only please.

  • VicRizzzz
    VR! (@VicRizzzz) reported

    @Telus why does your cellular network always so slow . Please do something about it

  • DoucheBag168
    Douche Bag (@DoucheBag168) reported

    @raygaurca as much as Id like to believe this... i don't think so. Telus has burned me over and over again the past 5 years... I think Canadian telcos are going down the drain.. its unbelievable how a monopoly can be run so poorly