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Telus

Telus outages and service status in Thornhill, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 8, 3:55 PM EDT.
  • 71% Internet (71%)
  • 29% Phone (29%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Markham, Toronto, and Toronto county.

CityProblem TypeReport Time
Markham Phone 2 days ago
Toronto county Internet 6 days ago
Toronto Internet 7 days ago
Toronto Internet 7 days ago
Toronto Phone 12 days ago
Toronto Internet 18 days ago

Nearby cities with recent reports

Toronto

2 recent signals

4 days ago
Markham

1 recent signals

2 days ago
Toronto county

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • prettyapathetic
    Alexa Smith (@prettyapathetic) reported from Toronto, Ontario

    Switched my cell phone service from #telus to #koodo at the end of December and yet Iโ€™m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

  • createdbyrcw
    Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • StephenPunwasi
    Stephen Punwasi ๐ŸŒ‹ ๐Ÿš€ (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • fslalani
    Farrukh Lalani (@fslalani) reported from Toronto, Ontario

    @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

  • shapsy01
    Vanessa ๐Ÿ‡บ๐Ÿ‡ฆ (@shapsy01) reported from Toronto, Ontario

    Looks like itโ€™s time to move on from @TELUS their customer service is way below par my goodness

  • tdotjay
    Jay Yoo (@tdotjay) reported from Toronto, Ontario

    @TELUSBusiness @TELUSsupport been a customer since 1999. Iโ€™m very disappointed that @Telus was not able to match an offer to keep me on.

  • sfergs_
    Sharlene๐ŸŒฑ๐Ÿ„๐ŸŒท๐ŸŒป (@sfergs_) reported from Vaughan, Ontario

    You know whatโ€™s annoying? The Telus IVR system. Like as soon as I hear I start yelling โ€œREPRESENTATIVE!!!โ€ Like I donโ€™t wanna ****** talk to this stupid *** robot๐Ÿ˜ญ

  • shurmanator
    โ„™๐•–๐•ฅ๐•–๐•ฃ ๐•Š๐•™๐•ฆ๐•ฃ๐•ž๐•’๐•Ÿ (@shurmanator) reported from Toronto, Ontario

    @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. Itโ€™s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

  • jmwensley
    Matthew (@jmwensley) reported from Toronto, Ontario

    Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

  • PepperMuzz
    RedPepper ๐Ÿ”œ@AC.๐ŸŒป๐Ÿถ๐Ÿ’ฃ (@PepperMuzz) reported from Vaughan, Ontario

    Itโ€™s pretty bad when a major corporation like @TELUS @TELUSsupport canโ€™t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • WaxEBuildup
    Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

  • RjSabotaged_Me
    Demon Salvator ๐Ÿ˜ˆ๐Ÿคท๐Ÿพโ€โ™‚๏ธ (@RjSabotaged_Me) reported from Toronto, Ontario

    Nah, this ainโ€™t cool. My shit working like itโ€™s a ******* LG Chocolate. Telus Iโ€™m bout to pull up.

  • glamourgirlca
    Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • brxvnd
    Brit Alexandria ๐ŸŒท (@brxvnd) reported from Toronto, Ontario

    Worst ๐Ÿ‘๐Ÿผ customer ๐Ÿ‘๐Ÿผ service ๐Ÿ‘๐Ÿผ EVER ๐Ÿ‘๐Ÿผ @TELUS #TelusTakesTheCake smh!

  • Hunnie2B
    HotPeppa (@Hunnie2B) reported from Toronto, Ontario

    Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

  • TheSlowBurn
    CERB Gotti (@TheSlowBurn) reported from Toronto, Ontario

    How would anyone know if there was a Telus outage?

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

  • nabil01717
    Nabil Khandaker ๐Ÿ‡ง๐Ÿ‡ฉ๐Ÿ‡จ๐Ÿ‡ฆ (@nabil01717) reported from Toronto, Ontario

    Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

  • lilithebowman
    Lilithe ๐Ÿฐ ๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰๐Ÿค’ (๐“ข๐“ธ๐“ฏ๐“ฝ๐“ท๐“ฎ๐“ผ๐“ผ Guaranteed) (@lilithebowman) reported from Toronto, Ontario

    I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • S_Oliomono
    S. (@S_Oliomono) reported

    @jabo_vancouver @Cootes4MVP Nothing we can do about that unfortunately. We don't have enough telecommunications options as a consumer. It's either Telus, Rogers or Bell. Two of those three are ****. Telus might be as well. But at least they're based on the west coast. **** Rogers and Sportsnet.

  • FredGarvinReal
    Fred Garvin (@FredGarvinReal) reported

    LIke, I put forward that Iโ€™m a drunk but my brother developed a real-time alarming system with 3 other guys on the internet. Our greatest trip to Vegas when he got comped for Splunk was when Telus tried to **** on his system that they just made up when they were bored.

  • TruckerDougYEG
    Doug McFayden (@TruckerDougYEG) reported

    After the last PVR - 50 hours + affair with to many mistakes to list, I will be happy to leave when my contract expires. Latest customer service enters "Change Order" but should have been "Technical Order" meaning I have to pay $400.00 for all @TELUS mistakes. @TELUSsupport

  • OADSBW
    -OAD's -B.W. (@OADSBW) reported

    Already on Telus, never have supported Rogers. Although paying for Sportsnet, t.v., for the Oilers. I don't really watch cable, anymore, I prefer TSN!

  • MyHockeyBurner
    Here Comes the Buium (@MyHockeyBurner) reported

    Going to switch to Telus if @Sportsnet650 is down this morning because of layoffs

  • _paulrai
    Duke of Football (@_paulrai) reported

    @jodyvance @TELUS Absolutely abysmal signal for todayโ€™s game

  • LXXIIpercent
    Jayem ๐Ÿ‡จ๐Ÿ‡ฆ (@LXXIIpercent) reported

    Telus (thick accent): how may I help you? Me: I'd like a supervisor please. Telus: sure what's the reason? Me: cuz I asked for a supervisor Telus: I need a reason for the transfer Me: no you don't you're being ******* nosy now put me through to a supervisor I HATE TELUS!!

  • FullScopeWelds
    Del (@FullScopeWelds) reported

    @chooseyourwow Telus has terrible service. I've been with them my whole life, I'm down on their stock too. I had that moment last summer. Their copper to my building doesn't support suitable Internet speeds. The TV freezes, the websites sputter. Customer service is a nightmare.

  • alexanderBC83
    Howard Beal (@alexanderBC83) reported

    @wyattd09 @TELUS @Rogers Why support any internet provider in Canada that has been gouging is for years, both mobile and home. Starlink has been fantastic

  • jodyvance
    Jody Vance (@jodyvance) reported

    Today was NOT the day to FAIL my TV viewing, again @telus.