Telus outages and service status in Thornhill, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jun 2, 11:56 AM EDT.
- Internet (31%)
- Phone (31%)
- Total Blackout (15%)
- Wi-fi (15%)
- E-mail (8%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at Telus
Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Richmond Hill, and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 3 days ago |
|
Toronto county
|
Wi-fi | 5 days ago |
|
Toronto
|
Phone | 6 days ago |
|
Toronto
|
Total Blackout | 7 days ago |
|
Toronto
|
9 days ago | |
|
Toronto
|
Internet | 10 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Telus Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Jose Alaras (@jalaras) reported from Markham, Ontario@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
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Nadia (@TheLifeOfNadia) reported from Toronto, Ontario@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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Matthew (@jmwensley) reported from Toronto, OntarioHey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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WellWithMelo (@wellwithmelo) reported from Toronto, Ontario@TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus
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Matthew (@jmwensley) reported from Toronto, OntarioEveryone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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Susan (@glamourgirlca) reported from Vaughan, OntarioTongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
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RG for Life (@loganryan44) reported from Toronto, OntarioI understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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eRa Alex (@AIexArteaga) reported from Toronto, OntarioOn god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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Vanessa 🇺🇦 (@shapsy01) reported from Toronto, OntarioLooks like it’s time to move on from @TELUS their customer service is way below par my goodness
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Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, OntarioIs data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity
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Jay Yoo (@tdotjay) reported from Toronto, Ontario@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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Peter Dimov (@peterdimov) reported from Toronto, Ontario@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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otty (@OtarineMusic) reported from Toronto, Ontario@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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Jessica (@Jessica00469341) reported from Toronto, Ontario@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
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- (@ugwumCee) reported from Toronto, OntarioEvery time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Darcy Schultz (@darcyschultz) reportedGrok says: "TELUS ... strong on network quality and coverage, but often criticized for customer service, billing, and contract issues." I'm trying to get my home internet service moved and it's been *painful* so this summary is exactly right.
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HoggHead (@HoggHead2375) reported@TELUS I have no idea how you guys still function as a business. Most unorganized company of the last decade for sure. You deserve to go bankrupt with your unorganized customer service. 8 hour wait times. Just to get passed around and around. #epicfail
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GZ (@BuddTender) reported@koodo So even while using a telus network , the parent company doesn't have enough backups .
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LaserGuy: Every Silver Lining Has a Cloud Arnd It. (@GunFarce) reported@Thundercattttt0 @TruthFringe @BlueJays Ya, Telus just sent me an offer for 25gb and cell service for $25 a month.
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Patrick GK (@Zerquetch) reported@Martyupnorth 21 years I was with them. They would never call back on my "do you still want my business" calls and e-mails. Then tried to send me a bill for $29 after changing the service. Terrible service. Telus at least has better coverage in the ******, remote places I work for time to time
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Bald Guy (@ScruffyNSmooth) reported@TELUSsupport I also have the pleasure of MANY hours on the phone with Telus, many hours waiting for technicians, taking time off of work, technicians not showing up (the last two appointments in a row) bad product/worse service.
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DP (@DPod99) reported@TELUS Your marketing team in India is out of control. We just had our agreed-upon contract canceled after we negotiated it with someone based out of Guatemala. What the heck?? Canceling a contract so someone else can try and get the commission is a crap business model!
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Canadian Sledge Hammer (@RealityoftheSit) reported@MelissaLMRogers @TELUSsupport first of all the $25 is USD, and you can find plenty of very cheap cellphone plans in Canada. You want to finance an expensive device through your plan and that is why you pay over $100. Telus is known to NOT be a budget provider - they have Koodo and Public Mobile you idiot
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Carolyn Hinds 🇧🇧 #FreePalestine #CongoInCrisis (@CarrieCnh12) reportedThis is what @MarkJCarney @TELUS and people like Kevin O'Leary are planning to do to Canada in Vancouver, Alberta and other provinces. AI datafactories are detrimental to our health and the environment and are not worth it. This AI boom will fail leaving people and the earth sick
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JKSchooledO'Connor (@TKrayt) reported@TELUSsupport I can't seem to contact anyone about an issue I have with a charge coming from an account that shouldn't be used. Telus has been charging me roughly $80 a month for 18 months and I have no idea why and can't seem to talk to a real human. Please reach out.