1. Home
  2. Companies
  3. Telus
  4. Thornhill
Telus

Telus outages and service status in Thornhill, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 31, 4:31 PM EDT.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 25% Phone (25%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Markham.

CityProblem TypeReport Time
Toronto Internet 5 days ago
Toronto Wi-fi 20 days ago
Toronto county Internet 23 days ago
Markham Phone 28 days ago
Toronto county Internet 1 month ago
Toronto Internet 1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • nonaammees
    nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • LordGuthrie
    Shaun Guthrie 🇨🇦 (@LordGuthrie) reported from Toronto, Ontario

    @chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer

  • RebecaMacKinnon
    Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

  • OtarineMusic
    otty (@OtarineMusic) reported from Toronto, Ontario

    @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

  • sheldonbk
    Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

  • shaghayegh755
    Sherry Rezaie, MD (@shaghayegh755) reported from The Beaches, Ontario

    @TELUSsupport Very disappointed with unacceptably delayed process of PS to PS data migration and the lack of support to provide a safe and practical alternate pathways for the interim EMR use @TELUS I wish I know this before I choose this platform #PSSuiteEMR #patinetsafety

  • Blooberboy
    Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • glamourgirlca
    Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • StephenPunwasi
    Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • WTIBull
    WTIRealist (@WTIBull) reported from Toronto, Ontario

    @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

  • jim_thepatriot
    Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

  • Mara__Raquel
    ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • DebRagogna
    Debbi Ragogna (@DebRagogna) reported from Toronto, Ontario

    Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

  • wellwithmelo
    WellWithMelo (@wellwithmelo) reported from Toronto, Ontario

    @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

  • tracylyn44
    Tracy D (@tracylyn44) reported from Toronto, Ontario

    Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

  • KellyPMHarris
    Kelly Harris (@KellyPMHarris) reported from Toronto, Ontario

    Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada

  • kevineproulx
    Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario

    @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

  • KenEngelhart
    Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • WaxEBuildup
    Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

  • brxvnd
    Brit Alexandria 🌷 (@brxvnd) reported from Toronto, Ontario

    Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • VanIsleInvestor
    Vancouver Island Guy 🌊 (@VanIsleInvestor) reported

    @Zecco9999 @TELUS But 2 days for a new customer ? that can't be good @TELUSsupport

  • MRD87694463
    MRD (@MRD87694463) reported

    @MPelletierCIO 9$ target, at that point depending on what telus is doing, its an acceptable buy if they havent removed most of their old management, then its not a buy yet as they will continue to allocate capital incorrectly. It's hard to allocate capital correctly if you believe you dont need to understand how the technology works that you're managing and building. Bad Culture. Truth hurts. Telus is a dud until they clear the house

  • dj_barnes17
    deej | soggy catboy (@dj_barnes17) reported

    @TELUSsupport hi, sorry to bother you again, but I’m unable to log into My Telus account at all since Aug 2. When I try to reset my password or use the Login Link email feature, Telus doesn’t send me the emails for either. And yes, my email entered is correct. What is happening?

  • PaulBGip
    PaulEB (@PaulBGip) reported

    @bleating_lamb @JimScarratt Didn't bother with transfer & changed provider, annual subscription for alternate payroll equivalent for one month earnie/telus. Now ready to dump gatekeeper... actively looking for alternatives...not convinced their offer for agronomist/mapping solution will be viable (30yrs FP)

  • cannaKAIJU
    the 小さい kaiju //HOODLUM on SPOTIFY➡️ (@cannaKAIJU) reported

    Hotspotting from hubbys phone cuz wifi is STILL NOT WORKING @TELUS

  • Coach_JayH
    Hockey Dad (@Coach_JayH) reported

    @TELUSsupport @TELUS out of the blue- you cancelled my service. No reason. Just cancel. Is this how you treat customers of 20+ years?

  • helik_chris
    Chris Helik 🇨🇦 (@helik_chris) reported

    @TELUS I did not ask for a new service. After 20 years of paying for my security system, you would think that you have all the information you need to update my system.

  • L9FRIENDLYSTYLE
    L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported

    It’s fairly obvious at this point that $AMPG and Telus are collaborating on Telus’ 66 billion dollar network investment through 2030. Yes, if $ampg gets even 1% of that cake their market cap quadruples. (Not even including the dozen other projects they have going on) But what if that’s not all they are contributing to Telus? Telus is now hiring waves of AI Voice Data Specialists to train next-gen voice AI. What could a wireless operator company possibly need AI voice data specialists for? You call your local pharmacy/carrier/small business and you get a ****** prompt operator you have press 1, 2, or 3 five times in a row to get to who you want to reach. It takes an hour to complete your phone call. This is the Interactive Voice Response (IVR) system. My inference is simple. Telus is going to revamp and wipe out the competition of IVR (which is a ~6 billion/year industry btw) Telus operates in over 35 countries. Guess whose radios get to be the backbone of this entire operation? $AMPG Data center tailwinds too lol this isnt a bubble $NOK $ERIC $IREN $NBIS $DGXX

  • CharlesBodi
    Charles Bodi - 'Be Like Bodi' (@CharlesBodi) reported

    @dougransom @TELUS @TELUSsupport That sucks.

  • Bicepmonkey
    📈📉💸 (@Bicepmonkey) reported

    I follow dividend kings and champions very closely. Today, TELUS $TU just cut its dividend by 55%. That move ends a 22-year streak of yearly increases at the second-largest telecom firm in Canada. Shares were down as much as 14% as soon as the news came out. The red flags sat out in the open for some time. The firm carried a weak dividend score of 6.8. Its payout ratio sat at a wild 278%. The yield hit 11%, and anything over 6% already looks risky. Debt forced the issue. Management needed cash, and the dividend was the fastest place to grab it. The company is listed in my International Dividend Champions report. The next update of that list will show the change.