Telus outages and service status in Thornhill, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jul 8, 3:55 PM EDT.
- Internet (71%)
- Phone (29%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Telus outage reports came from the following cities: Markham, Toronto, and Toronto county.
| City | Problem Type | Report Time |
|---|---|---|
 Markham
|
Phone | 2 days ago |
|
Toronto county
|
Internet | 6 days ago |
|
Toronto
|
Internet | 7 days ago |
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Toronto
|
Internet | 7 days ago |
|
Toronto
|
Phone | 12 days ago |
|
Toronto
|
Internet | 18 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
1 recent signals
Community Discussion
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Telus Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Debra Henry (@debbyhenry) reported from Toronto, OntarioDisappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
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Tracy D (@tracylyn44) reported from Toronto, OntarioHey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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Carol Brooks (@ttctaker) reported from Toronto, Ontario@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
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Ryan Baldwin (@bakerofbytes) reported from Toronto, OntarioAfter updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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Modern Pundit (@sen127) reported from Toronto, OntarioIf you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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Jon Areias (@JonAreias) reported from Richmond Hill, Ontario@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus
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Ed 🍃 (@fuckdemmkids) reported from Toronto, OntarioPSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Ryan Ali (@ryanali23) reported from Toronto, Ontario@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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nonaammees (@nonaammees) reported from Toronto, Ontario@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported from Toronto, Ontario@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
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Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario@1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data
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CERB Gotti (@TheSlowBurn) reported from Toronto, OntarioHow would anyone know if there was a Telus outage?
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Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, OntarioNot @TELUS Refusing To Help Me With An Upgrade On My Plan...
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🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
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Rick Barnes (@queerthoughts) reported from Toronto, Ontario@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
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Randall C Willis (@createdbyrcw) reported from Toronto, OntarioGiven how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
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Matthew Gamble (@mgamble) reported from Toronto, Ontario@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
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ShaziGoalie (@ShaziGoalie) reported from Toronto, OntarioI even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Matthew (@jmwensley) reported from Toronto, OntarioEveryone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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Susan (@glamourgirlca) reported from Vaughan, OntarioTongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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NickyJitsBC (@NickyBCjits) reported@jodyvance @TELUS Mine sucks all too. Internet and cable.
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Del (@FullScopeWelds) reported@chooseyourwow I should have sold my shares but decided not to be emotional. It was a mistake, Telus has terrible infrastructure outside of their fibre business. They're replacing it because they HAVE to. They're also fools though. They could have pulled a line and retained clients.
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bcevaj (@bcevaj) reported.@TELUSsupport May: No dial tone (compensated). June: Broken *98 voicemail. Took 3 days 3 agents to fix.Denied compensation because "same issue within 30 days." A dead line is NOT voicemail. Stop parroting scripts and fix this logic. #Telus you only DM me after my posting here
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Nysha Sharma (@nysha1818) reported@TELUS lost husband last year, tried to save the house , couldn’t. Wanted to cease the services until I find a place may be for 2-3 months. @telus wants over $550 to cancel. No compassion, no humanity???? Calls over calls, telling the whole situation 100th time, no solution
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Torina (@Torina1036429) reportedWhat do people do with a Telus contract when they move and don’t have a new house to go to yet? So frustrating!! @TELUSsupport @TELUS been a customer for years…if I have to pay a huge fee then my relationship with Telus is Over!!
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Bobby (@youngster1015) reported@S_Oliomono @Zer0PucksGiven @Cootes4MVP Check the Telus share price performance that past 2 years and while your at it check their dividend yield that they can barely pay every 3 months. As if Telus would step in- do you actually think rogers shut down these stations because they make a boatload of $.
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Adam Advocaat #SaveTheCaps (@Moofey17) reportedI was thinking of switching to #Rogers once my phone was paid off because I was tired of Telus’ network quality being ***. Now I’m thinking I might just suck it up. **** ‘em.
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D.Connors (@dvconnors5) reportedA friend was workin' for a telephone company for a bit there,said he called up a customer one time,"Hi,this is Frank from Telus calling for a Ms.B.Licker or Liker? Something about an outstanding bill of...
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CondomsCanada (@Condomscanada) reported@jodyvance @TELUS Don't blame you. We have had a horrible experience with them...over a simple change of address and service. They never showed up to install, and we have to deal with an offshore person to fix it...a LOCAL address change!
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Norvena (@tweetNorvena) reported@ElbXaCZ17v52794 @Apple I didn’t ask my internet provider to set up a VPN. It was confirmed to me by Telus representatives at my door (trying to convince me to switch to their phone plan) that no provider rents a modem compatible with a VPN. He said it was impossible to use a VPN with my network.🙄