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Telus outages and service status in Thornhill, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Markham.

CityProblem TypeReport Time
Toronto Internet 1 month ago
Toronto Wi-fi 2 months ago
Toronto county Internet 2 months ago
Markham Phone 2 months ago
Toronto county Internet 2 months ago
Toronto Internet 2 months ago

Community Discussion

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Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • kierstynpare
    KP ☀️ (@kierstynpare) reported from Toronto, Ontario

    Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

  • Cubby1412
    Cubby (@Cubby1412) reported from The Beaches, Ontario

    After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

  • loganryan44
    RG for Life (@loganryan44) reported from Toronto, Ontario

    I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

  • queensantos1984
    🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario

    @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

  • createdbyrcw
    Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • prettyapathetic
    Alexa Smith (@prettyapathetic) reported from Toronto, Ontario

    Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

  • jmwensley
    Matthew (@jmwensley) reported from Toronto, Ontario

    Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

  • GeorgeStroe3
    George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported from Toronto, Ontario

    @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

  • Josh_NPH
    Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

  • brxvnd
    Brit Alexandria 🌷 (@brxvnd) reported from Toronto, Ontario

    Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

  • TheDanLevy
    Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

  • Mayssia
    Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario

    2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

  • mgamble
    Matthew Gamble (@mgamble) reported from Toronto, Ontario

    @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

  • KellyPMHarris
    Kelly Harris (@KellyPMHarris) reported from Toronto, Ontario

    Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada

  • glamourgirlca
    Susan (@glamourgirlca) reported from Vaughan, Ontario

    Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

  • sheldonbk
    Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

  • Jessica00469341
    Jessica (@Jessica00469341) reported from Toronto, Ontario

    @naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NoGrammer
    SpellsSoBad (@NoGrammer) reported

    @conorsvan1 If you have Telus internet that's on you for being an idiot.

  • sk_bossman
    MoneyTree (@sk_bossman) reported

    @BoomerDivvies @FullScopeWelds @TELUS Make sure they don’t ding your or your companies credit rating over this. Either with late payments or if it gets bad enough a judgement

  • its6o4
    . (@its6o4) reported

    I work a side job for Telus International and I can’t even get support help. I wonder how the average customer feels. **** is so cooked.

  • deive
    Dave G (@deive) reported

    @icenineleafs @araghougassian how is the reception and is there ability for wifi calling? My daughter was on Freedom last year, but had poor reception at her school, and in other places she frequents (she's a rep hockey player, lots of arenas), where Telus has been great. It's a bit more money ($37/mth) tho

  • _kd2357
    K D (@_kd2357) reported

    @JustMeJamie64 @Rogers Telus is the worst, their call center is in which I would assume Mexico and they just keep bouncing you around to different departments because no one wants to help you.

  • varuntakkar01
    Varun Takkar (@varuntakkar01) reported

    $ASTS is setting up for an aggressive breakout. The technicals and options flows are aligning perfectly with massive fundamental execution. I am tracking a textbook bounce off the $60 support level, and the VEX heat map shows a magnetic pull toward the $75 and $80 strikes for September OpEx. ​The fundamental conviction ​Accelerated Deployment: Six BlueBird satellites were launched in just 50 days, expanding the in-orbit network to 13 spacecraft. ​Revenue Execution: Second-quarter revenues hit $31.5 million, and management reiterated full-year 2026 guidance of $150 million to $200 million. ​Massive Backlog: Aggregate contracted revenue agreements and U.S. government awards now sit at approximately $1.3 billion. ​Capital Secured: The company holds more than $3.7 billion in cash and equivalents following a July convertible note offering. This fully funds the target of approximately 45 satellites in orbit by early 2027. ​Tier-1 Validation: Deep infrastructure and equity partnerships with telecom giants like TELUS, AT&T, and Verizon lock in the path to commercial activation. ​The early speculative phase is over. With satellite deployment accelerating and funding secured, market makers will be forced to dynamically hedge this upward momentum. The path of least resistance is higher. Let's go🚀

  • CareyBolam
    Carey Bolam (@CareyBolam) reported

    @TELUS Are you sure? I got an "Improve your Telus Service ..." about the call I received asking me to rate the CSR's performance

  • minnysan
    Diversity Workshop, CCIP™ 🔨 (@minnysan) reported

    @MurrayManera @EPCOR @TELUS 311 won't do ****. My opinion is merely based on years of direct experience.

  • xyz_investor_
    x (@xyz_investor_) reported

    @Louis_CA_1 @conorsvan1 Makes sense my $98 was including taxes - idk why Telus data sucks or maybe cuz I’m on an old *** iPhone the data sucks but Bell has awesome data

  • Jikfranco
    Jikker G (@Jikfranco) reported

    @TELUS is a piece of **** company that will be bankrupt pretty soon. You’re fibre is **** Stop scamming people $T.TO