Telus outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Markham, Toronto, and Toronto county.

City	Problem Type	Report Time
Markham	Phone	16 hours ago
Toronto county	Internet	5 days ago
Toronto	Internet	6 days ago
Toronto	Internet	6 days ago
Toronto	Phone	11 days ago
Toronto	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Rishabh Sinha (@rishabh_snh) reported 7 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

• 
  Shaun Guthrie 🇨🇦 (@LordGuthrie) reported 11 minutes ago from Toronto, Ontario

  @chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer

• 
  Olivia H. ☆ (@oliviahlho) reported 17 minutes ago from Centennial Park, Ontario

  Toronto Pearson Airport - not bad... Got that Bell Fibre going on, I approve ! Half the speed of the Telus one at YVR though

• 
  Modern Pundit (@sen127) reported 20 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  Garrick The DJ (@GarrickTheDJ) reported 21 minutes ago from Toronto, Ontario

  @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

• 
  Kevin Edward Proulx (@kevineproulx) reported 29 minutes ago from Toronto, Ontario

  @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

• 
  Ken Engelhart (@KenEngelhart) reported 34 minutes ago from Toronto, Ontario

  @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 35 minutes ago from Toronto, Ontario

  My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

• 
  Space & Defense Sector (@SpaceSector001) reported 36 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  Dante Haversham (@Blooberboy) reported 36 minutes ago from Toronto, Ontario

  @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  YouMotorcycle (@YouMotorcycle) reported 42 minutes ago from Toronto, Ontario

  @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

• 
  Tanvir64🇧🇩 (@tanvir_z64) reported 44 minutes ago from Toronto, Ontario

  @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

• 
  CERB Gotti (@TheSlowBurn) reported 46 minutes ago from Toronto, Ontario

  How would anyone know if there was a Telus outage?

• 
  David Shory (@dshory) reported 51 minutes ago from Toronto, Ontario

  Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

• 
  Todger Strunk (@WaxEBuildup) reported 53 minutes ago from Toronto, Ontario

  ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

• 
  Willem de Ruijter (@Willem_Michael) reported 53 minutes ago from Toronto, Ontario

  I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

• 
  Alexa Smith (@prettyapathetic) reported 55 minutes ago from Toronto, Ontario

  Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

• 
  ⚪️⚫️ (@MonicaLauriola) reported 57 minutes ago from Toronto, Ontario

  I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

• 
  Algis Akstinas (@AlsoKnownAs_AA) reported 57 minutes ago from Toronto, Ontario

  @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

• 
  Vanessa 🇺🇦 (@shapsy01) reported 59 minutes ago from Toronto, Ontario

  Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  -OAD's -B.W. (@OADSBW) reported 2 minutes ago

  Already on Telus, never have supported Rogers. Although paying for Sportsnet, t.v., for the Oilers. I don't really watch cable, anymore, I prefer TSN!

• 
  Wyatt (@wyattd09) reported 5 minutes ago

  On hold with @TELUS, need to switch my internet provider. Nobody in Western Canada should support @Rogers anymore.

• 
  Michael Lund (@Metro_Earth) reported 6 minutes ago

  @for_vaughan @TELUSsupport Yeah for over 5 years Telus has refused to fix our home setup or replace the equipment or even discount our bill for dropped service. The worst.

• 
  ChinoAleman (@chinoalemano) reported 13 minutes ago

  @christianAV6334 The US is the one that needs to put in the work and improve its network using AmpliTech radios. AmpliTech's radio has already been tested and is being used by a major Canadian carrier; TELUS.

• 
  Bobby (@youngster1015) reported 18 minutes ago

  @S_Oliomono @Zer0PucksGiven @Cootes4MVP Check the Telus share price performance that past 2 years and while your at it check their dividend yield that they can barely pay every 3 months. As if Telus would step in- do you actually think rogers shut down these stations because they make a boatload of $.

• 
  Sp🅰️ceMobActual (@SpaceMobActual) reported 19 minutes ago

  @chooseyourwow Telus is actively using AI to mask its overseas call center employees accents. Instead of providing jobs to Canadians in Canada they're doubling down on offshoring. Why support that kind of business?

• 
  S Murray (@stureferee) reported 23 minutes ago

  @TSN_Sports @TELUS what is wrong with tbe CFL broadcast Sound is crap

• 
  Adam Advocaat #SaveTheCaps (@Moofey17) reported 25 minutes ago

  I was thinking of switching to #Rogers once my phone was paid off because I was tired of Telus’ network quality being ***. Now I’m thinking I might just suck it up. **** ‘em.

• 
  bcevaj (@bcevaj) reported 25 minutes ago

  .@TELUSsupport May: No dial tone (compensated). June: Broken *98 voicemail. Took 3 days 3 agents to fix.Denied compensation because "same issue within 30 days." A dead line is NOT voicemail. Stop parroting scripts and fix this logic. #Telus you only DM me after my posting here

• 
  Diva shell (@shellhun44166) reported 29 minutes ago

  @SullyCanuck87 @jodyvance @TELUS Rogers is no better awful customer care They are money grabbers too We need more choices both suck