Telus outages and service status in Thornhill, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Toronto county, and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 16 days ago |
|
Toronto
|
Wi-fi | 1 month ago |
|
Toronto county
|
Internet | 1 month ago |
|
Markham
|
Phone | 1 month ago |
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Toronto county
|
Internet | 1 month ago |
|
Toronto
|
Internet | 1 month ago |
Community Discussion
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Telus Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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miss mamas (@TanashaNality) reported from Toronto, OntarioI pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Vipin (@Vipin39027196) reported from Toronto, Ontario@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Todger Strunk (@WaxEBuildup) reported from Toronto, OntarioZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Josh Millican (@Josh_NPH) reported from Toronto, Ontario@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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RG for Life (@loganryan44) reported from Toronto, OntarioI understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Ashton Deroy (@Ashton_Deroy) reported from The Beaches, OntarioSome @TELUS Customer service call. Ok so get this... I said my name was Tamara Crystal and I just kind of magically ended up on the phone with the agent. I rambled delusionally & they transferred me to a closed department. Not very professional #Telus . Not very #Capitalism
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Demon Salvator 😈🤷🏾♂️ (@RjSabotaged_Me) reported from Toronto, OntarioNah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
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♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
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Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported from Toronto, Ontario@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
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Matthew (@jmwensley) reported from Toronto, OntarioHey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
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DjMalik (@DjMalik8013) reported from Toronto, Ontario@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario@1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data
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WellWithMelo (@wellwithmelo) reported from Toronto, Ontario@TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus
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Salti (@SamySalti) reported from Markham, OntarioDear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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Ryan Baldwin (@bakerofbytes) reported from Toronto, OntarioAfter updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported from Toronto, Ontario@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
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Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
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Randall C Willis (@createdbyrcw) reported from Toronto, OntarioGiven how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
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Sherry Rezaie, MD (@shaghayegh755) reported from The Beaches, Ontario@TELUSsupport Very disappointed with unacceptably delayed process of PS to PS data migration and the lack of support to provide a safe and practical alternate pathways for the interim EMR use @TELUS I wish I know this before I choose this platform #PSSuiteEMR #patinetsafety
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioI can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ransom (@RansomBailey) reported@Jonesing4truth @koodo Koodo is a trash company that would have gone out of business if Telus hadn’t bought them. Do not use them. Absolutely no customer service.
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ZuluTrucker (@zulutruckeryyc) reported@TELUSsupport Bunch of fukin liers - Telus has become BS company, stay away from this scammer company!!! 0 customer support, 0- follow-up nothing but LIES!!!!
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theredlion (@thered_lataleph) reported@TELUS Don't get involved with this company. They are the worst for customer service. They have apps that don't work and if you ask for a paper bill you get zero information on it. Then you try to leave them and they harass you and charge you hundreds of dollars. Think illegal
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K Gabeau (@KGabeau59) reported@mexicaninTO @TELUSsupport @telus we’ve spent 3 hours on the phone today, several hours the day before and more hours the day before that trying to get your customer service to honour the agreement made the first day. All they did was screw up all of our tv channels! Sick of this crap!
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Ⓖr౯g ®️ (@_Greggers_) reportedWhy is the @telus service so brutal in the Orillia area? I haven’t seen 3G pop up on my phone is ages
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MRD (@MRD87694463) reported@MPelletierCIO 9$ target, at that point depending on what telus is doing, its an acceptable buy if they havent removed most of their old management, then its not a buy yet as they will continue to allocate capital incorrectly. It's hard to allocate capital correctly if you believe you dont need to understand how the technology works that you're managing and building. Bad Culture. Truth hurts. Telus is a dud until they clear the house
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Rhonda Shimes ✨ (@Simyfy) reportedBell is honestly terrible. I switched from TELUS after 10 years and the service from Bell makes me regret switching. They charged a payment from my acct without authorization
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Katie Rago (@Bossmanrago) reported@TELUSsupport between July 28 and today Aug 5 I have spoke to at least 8-9 Telus agents to resolve a problem . l've had agents diarize to call me back as follow up ... nothing. Any other business working like this would be bankrupt. Telus is the worst provider choice !!!
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Mike in the Valley (@mikeinthevalley) reported@TELUS @TELUSsupport has to be the worst company around. Trying yo setup a new digital box for my 84 yr old mom. Get to the end and get an error, which looks like the backend is not synced with the login. OK-go to chat, put in number, says they will call in 15 mins. Yeah right
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B Dub (@TheBigBDub) reported@Lidsville @Rogers 🚨 PSA:March 2026, Telus, Roger’s, and Freedom all had data leaks. As a result, bad actors are calling clients as if from a major provider and HAVE enough client details to make people believe it’s a legit call. Nobody in Canada should be providing anything on a cold call now. 🚨