Telus Outage Report in Thornhill, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (24%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Thornhill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Scarborough, Etobicoke, Markham and Woodbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Andrea Gimblett
(@andreaLG) reported
from
Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Ryan Baldwin
(@bakerofbytes) reported
from
Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Spencer
(@handymanSL) reported
from
Slave Lake, Alberta
@TELUSsupport It didn’t help , why disconnect devices when they should be able to stay connected. My old system 5 years ago was much more stable then this one. My neighbour across the road has Telus 50 internet, how is that possible when I was told it’s not.
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Troy
(@Troyyoneil) reported
@TELUS @TELUSsupport has to be the worst for trying to transfer ownership. Been on the phone with three different agents and still no success.
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Colby Robertson
(@TuberAwesome) reported
@Shawhelp My troubleshooting: observing it happening randomly. There is no pattern to it and no cause-and-effect device use. What I am observing is an inconsistent delivery of service that I as a consumer cannot elucidate the reason for. Step up your game. @TELUS looks better every day.
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Not McDavid
(@madacaz) reported
@TELUS why do we have cheap hotel wifi at home when we are paying for your premium gold plated wiring - why when we spend over an hour in line on the phone you just tell us to turn our modem off every time - is your service plan to make people NOT want to call in? #badwifi
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Grannygta / 2_pop ⚰🌈👵♿🐱👤
(@GrannyGTArp) reported
@cityofcalgary Daddy, why do people yell bad things at you? Please Telus.
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Sarah Romkey
(@ArchivesSarah) reported
Just heard from my friend that despite having extra insurance on her phone, @TELUS won’t honour it because there is no part of the phone to return… her house BURNED TO THE GROUND along with 90% OF THE TOWN THEY LIVE IN. @TELUS , fix this for the love of god!
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Meredith Sargent
(@MerieSarge) reported
@TELUS @TELUSsupport is it true that you are denying replacement phones under your “insurance coverage” for phones lost in the Lytton fire? On basis the customer is unable to return the damaged phone? REALLY? “Telus celebrates Pride month”. Are you proud of yourselves now?
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SeasonOfWashYourDamnHandsⓋ🌱🥑♻️💚🦄🖤🏴🏹🧙🏻♀️
(@DolphinsDancer) reported
**** @TELUS! I'm SO tired of this companies complete BULLSHIT! I cancelled my service b/c their so called "high speed fibre optics" NEVER worked+STOPPED using them well OVER 2+ years ago. They're NOW coming back 2 1/2 yrs later..saying I owe some bill?! WTAF. No. NO! #FUCKTELUS!
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whispers from the void 🦌
(@shugs33) reported
@FarLeftWitch He was trying to abuse his position from the get go? Vital Partners, that is a real thing? I seem to remember it being shown that he was going to profit directly from dismantling the health care system here. And the Saudis are investors in Telus' Babylon Health? Evil ****.
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Riffle
(@RoyMcPherson) reported
@TELUSsupport Ever since Telus was here to service my place a couple weeks ago my internet has been trash. Now the tv issues on top of it are diminishing my faith in Telus.