Telus Outage Report in Thornhill, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Thornhill, Ontario
The most recent Telus outage reports came from the following cities: Toronto, North York, Woodbridge, Markham, Scarborough, Concord and Maple.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| North York |
Wi-fi | |
| Woodbridge |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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bitter ness
(@StregaNessa) reported
from
Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Da Man From Manila
(@BanaagAlex) reported
from
King, Ontario
What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Vaughan, Ontario
You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
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miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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eRa Alex
(@AIexArteaga) reported
from
Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Ryan Baldwin
(@bakerofbytes) reported
from
Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Ken Engelhart
(@KenEngelhart) reported
from
Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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DjMalik
(@DjMalik8013) reported
from
Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Andrea Gimblett
(@andreaLG) reported
from
Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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Josh Millican
(@Josh_NPH) reported
from
Toronto, Ontario
@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Henry the CERB Horse
(@Bornforbarn) reported
@GoAHealth So, are you going to look at the whole system, or keep doing incomplete comparisons and nickel and diming family physicians? Do you need help? Telus is not giving you a good deal. You can have that advice for free.
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R3dRuM.CDN
(@R3dRuM839) reported
@elonmusk Will this be available Across Canada, Bell, Rogers, Telus all like to **** us with $120+/month bills for probably the most unreliable internet i've ever used in my life. TBH i'd rather wait for a satilite to fly over for connection than wait for for their router to restart.
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The Cronk
(@cronksciswag) reported
@JasonPYYC @youseepeeYYC This is true. I think Crown corporations help to provide essential service. I sometimes imagine when AGT turned to Telus that we would have billions of extra tax dollars by providing people with phone, cable, and internet. Prices may be lower but could still subsidize programs.
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The Martlet
(@TheMartlet) reported
BREAKING: According to UVic Network services, between 11:46 - 12:16, Telus and Shaw home internet users experienced "intermittent or complete loss of connection to campus network resources". Shaw experiencing a 'internal routing issue', which is causing connectivity problems.
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The Hobby Spot & Quarantined Case Breaks
(@LukeCrisby) reported
@TELUSsupport @TELUS weve had our installation appointments cancelled/skipped 4 times now...... weve called in every single day for the last 6 business days and spoken to 6 different people. What will it take for someone to honour a service appointment? #Frustration
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Andy Roberts
(@scaryfish) reported
Our @TELUS internet was supposed to be hooked up today. They never showed, claimed they left a voicemail yesterday, and are now telling us there's a cabling issue and it could be 3 *MONTHS* before we're connected. Time to find another internet provider... @TELUSsupport
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Lambert199
(@soccerfan198) reported
@TELUSsupport We are experiencing abnormally slow connection speeds for the past month on the Smarthub network. It would seem Telus is intentionally throttling our connection as per their "fair use" policy. So how is it fair to pay 90$/month and get treated like this ?
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TELUS Support
(@TELUSsupport) reported
@TakaakiMasuda1 Sorry to hear that Taka, was your TELUS related issue resolved?
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leigh feys
(@FeysLeigh) reported
@jkenney More well paid nurses, doctors, hospital staff and build rural hospitals. Eliminate that stupid Telus Health, Vital partners and private clinics. Make medical education cheap, if not totally free. Most importantly, RESIGN.
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April DeJong
(@aprildejong) reported
Help @TELUSsupport our biz phones for @dejongdesign have been down since Friday and nobody there is on it. They have cancelled the tickets to fix them. 403-640-9440 is the number. No clients can get thru!!! #telus