Telus Outage Report in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Internet	3 hours ago
Toronto	Internet	5 days ago
Toronto	Internet	10 days ago
Toronto	Phone	10 days ago
Toronto	Internet	15 days ago
Toronto	Total Blackout	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Rick Barnes (@queerthoughts) reported 9 minutes ago from Toronto, Ontario

  @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

• 
  Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 9 minutes ago from Toronto, Ontario

  2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

• 
  ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported 14 minutes ago from Toronto, Ontario

  @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

• 
  🖤Rachel Santos🖤 (@queensantos1984) reported 18 minutes ago from Toronto, Ontario

  @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 21 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  John N. Davis (@johnndavis) reported 22 minutes ago from Toronto, Ontario

  20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

• 
  Sheldon Kerzner (@sheldonbk) reported 23 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  Matthew (@jmwensley) reported 24 minutes ago from Toronto, Ontario

  Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

• 
  Matthew Gamble (@mgamble) reported 30 minutes ago from Toronto, Ontario

  @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

• 
  Susan (@glamourgirlca) reported 37 minutes ago from Vaughan, Ontario

  Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

• 
  Matthew (@jmwensley) reported 38 minutes ago from Toronto, Ontario

  Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

• 
  Michael Nugent (@michaelnugent) reported 41 minutes ago from Toronto, Ontario

  Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

• 
  Debbi Ragogna (@DebRagogna) reported 41 minutes ago from Toronto, Ontario

  Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

• 
  Carol Brooks (@ttctaker) reported 44 minutes ago from Toronto, Ontario

  @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

• 
  otty (@OtarineMusic) reported 45 minutes ago from Toronto, Ontario

  @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

• 
  RG for Life (@loganryan44) reported 48 minutes ago from Toronto, Ontario

  I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

• 
  Jessica (@Jessica00469341) reported 50 minutes ago from Toronto, Ontario

  @naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

• 
  Rishabh Sinha (@rishabh_snh) reported 51 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

• 
  Jon Areias (@JonAreias) reported 52 minutes ago from Richmond Hill, Ontario

  @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

• 
  Rich Gomes (@BoomDiggyBang) reported 57 minutes ago from Toronto, Ontario

  @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hap The Cat (@HapTheCat) reported 5 minutes ago

  @klo1992 @LanceStorm @TELUS The WWE Network app hasn't worked properly since an update to it a year or so ago. Nowhere to enter your cable company credentials. Going through the website version works fine for me.

• 
  Tommy Green (@tommygreen99) reported 7 minutes ago

  @rynnien @TELUS Sadly wifi companies in Canada have capped their wifi at 100 upload and download and even upgrading you only get a certain amount on the fast bandwidth until you move to the slow one. Canadians are being ripped off with over priced wifi hey @ATT wanna come to canada!!!!

• 
  LifestyleDigs (@TheLifestyleDig) reported 8 minutes ago

  @TELUSsupport I've been waiting since May 12 letter from Telus for someone who is supposed to be in contact with me on the slow email. Obviously Telus and I have had widely different opinions on defining "as soon as possible".

• 
  Loopy X. HotDogg (@nigelhotdogg) reported 10 minutes ago

  @LanceStorm @TELUSsupport They do not treat a living legend. Telus, get on the ball.

• 
  Ashlee A (@CurvySwurvy) reported 10 minutes ago

  Ppl tried to tell me that @telus was the worst … charging $15 for ppl who can’t access they’re phone plan digitally to change it is ridiculous ….they were right

• 
  Ginger’s wifey (@JennaACunninham) reported 14 minutes ago

  @FionaMattatall I switched to Shaw after repeatedly telling Telus NO and why I will never use this service. I would get notifications all the time for it.

• 
  🤡 RYNN 🤡 (@rynnien) reported 15 minutes ago

  @tommygreen99 @TELUS @ATT mannnn this sucks we pay too much for wifi for it to be scamming us like this

• 
  Hap The Cat (@HapTheCat) reported 15 minutes ago

  @LanceStorm @klo1992 @TELUS Have you tried a different browser than the one you normally use? Just in case it has issue of some sort.

• 
  klassy (@klassyXD) reported 16 minutes ago

  @paprklip @TELUS my wifi is having issues

• 
  NadineBaileyUnifor (@NadineYeg) reported 16 minutes ago from Edmonton, Alberta

  @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice