Telus Outage Report in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Internet	4 days ago
Toronto	Internet	9 days ago
Toronto	Phone	9 days ago
Toronto	Internet	14 days ago
Toronto	Total Blackout	16 days ago
Toronto	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 3 minutes ago from Toronto, Ontario

  2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

• 
  John N. Davis (@johnndavis) reported 8 minutes ago from Toronto, Ontario

  20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

• 
  George Sawision me. (master electrician) (@GSawision) reported 12 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  Laura McGrath (@lauramcgrathh) reported 12 minutes ago from Toronto, Ontario

  @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

• 
  Michael Nugent (@michaelnugent) reported 16 minutes ago from Toronto, Ontario

  Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

• 
  Tanvir64🇧🇩 (@tanvir_z64) reported 16 minutes ago from Toronto, Ontario

  @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

• 
  ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported 17 minutes ago from Toronto, Ontario

  @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

• 
  Matthew (@jmwensley) reported 18 minutes ago from Toronto, Ontario

  Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

• 
  Sheldon Kerzner (@sheldonbk) reported 25 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  🖤Rachel Santos🖤 (@queensantos1984) reported 27 minutes ago from Toronto, Ontario

  @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

• 
  Debra Henry (@debbyhenry) reported 37 minutes ago from Toronto, Ontario

  Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

• 
  Susan (@glamourgirlca) reported 39 minutes ago from Vaughan, Ontario

  Tongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!

• 
  - (@ugwumCee) reported 42 minutes ago from Toronto, Ontario

  Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

• 
  Sheldon Kerzner (@sheldonbk) reported 48 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  ShaziGoalie (@ShaziGoalie) reported 48 minutes ago from Toronto, Ontario

  I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

• 
  John N. Davis (@johnndavis) reported 50 minutes ago from Toronto, Ontario

  20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

• 
  Rishabh Sinha (@rishabh_snh) reported 54 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 57 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  Rich Gomes (@BoomDiggyBang) reported 58 minutes ago from Toronto, Ontario

  @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

• 
  Matthew Gamble (@mgamble) reported 58 minutes ago from Toronto, Ontario

  @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trina Hansen (@NorpinoTK) reported 7 minutes ago

  @telusmobility #Telus Miscommunication,over priced bills it’s service you can count on.

• 
  Beth ❤️‍🔥 (@besteverson) reported 9 minutes ago

  @TELUSsupport We have spoken to about ten support team members over the past week. Everytime we speak to someone we're advised the problem will be fixed within twenty four hours and it never is. We've been promised call backs from Telus managers which also hasn't happened.

• 
  Queen Black Widow 👑🕸 (@QueenBlackWid0w) reported 10 minutes ago

  @hfxrebelyeah I'm a koodo customer not a Telus so that sucks and telus wouldn't accept me years ago

• 
  Sajax (@SajaxSSB) reported 11 minutes ago

  @moonwalkgrab @creamthephoenix Damn that’s brutal, at least it’s not Shaw or Telus though, heard nothing but bad things about their service even as close as beaverly

• 
  Nicola? (@nicolacourtney) reported 14 minutes ago

  WOW TELUS. AGAIN. AGAIN TODAY. Texts are not working. I am so annoyyyyeeeddddddddddd

• 
  Zaheed Bardai (@zaheedonism) reported 14 minutes ago from Saskatoon, Saskatchewan

  @KristinAnneH @priyabates They are all the same. Koodo, (Telus subsidiary) is better. No frills = cheaper plans and no one to sell you stuff. The catch: If you need support, it’s harder to get a hold of someone and billing and services is on you to figure out. @JaymeEtc has been w/ Koodo for years.

• 
  Mohammed abdul faisal (@Mohamme02867106) reported 14 minutes ago

  I haven't received my payment since 6 months. No appropriate response from Telus support team. Tried creating multiple tickets but they are closing it. If it is not resolved in 48 hours I'm gonna file petition in Indian labour law court. @TELUSsupport @TELUS @LabourMinistry (1/1)

• 
  Stefan Hawes (@hawes) reported 15 minutes ago

  My ongoing @telus issues…After not showing for their appointment on Monday, they came today, without an appointment, to do an install when I wasn’t home. They’ve now done one that isn’t consistent with what their installers said they’d do. Hope my strata likes it. #incompetent

• 
  Jeff MacIntyre (@jeffmackw) reported 15 minutes ago

  3 people sitting at Starbucks this morning talking about electric cars. 2 of them really like the Telus. One had never heard of a Telus but got more excited leaning about it. Should I have corrected them? #Tesla

• 
  Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported 18 minutes ago

  @TELUSsupport @Nutritioniseasy Another example of horrible Telus “service”