Telus outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Toronto, and Toronto county.

City	Problem Type	Report Time
Toronto	Internet	12 hours ago
Toronto	Internet	1 month ago
Toronto	Wi-fi	2 months ago
Toronto county	Internet	2 months ago
Markham	Phone	2 months ago
Toronto county	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  otty (@OtarineMusic) reported 32 seconds ago from Toronto, Ontario

  @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

• 
  Kevin Edward Proulx (@kevineproulx) reported 5 minutes ago from Toronto, Ontario

  @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

• 
  Alexa Smith (@prettyapathetic) reported 6 minutes ago from Toronto, Ontario

  Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

• 
  David Shory (@dshory) reported 6 minutes ago from Toronto, Ontario

  Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

• 
  Rick Barnes (@queerthoughts) reported 6 minutes ago from Toronto, Ontario

  @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

• 
  🖤Rachel Santos🖤 (@queensantos1984) reported 9 minutes ago from Toronto, Ontario

  @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 14 minutes ago from Toronto, Ontario

  UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’

• 
  ⚪️⚫️ (@MonicaLauriola) reported 23 minutes ago from Toronto, Ontario

  @PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

• 
  Dante Haversham (@Blooberboy) reported 24 minutes ago from Toronto, Ontario

  I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  Sarbjit Kaur (@sarbjitkaur1) reported 27 minutes ago from The Beaches, Ontario

  @GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?

• 
  Ed 🍃 (@fuckdemmkids) reported 39 minutes ago from Toronto, Ontario

  PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

• 
  Salti (@SamySalti) reported 41 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

• 
  nonaammees (@nonaammees) reported 42 minutes ago from Toronto, Ontario

  @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

• 
  Jose Alaras (@jalaras) reported 46 minutes ago from Markham, Ontario

  @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

• 
  Peter Dimov (@peterdimov) reported 47 minutes ago from Toronto, Ontario

  @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

• 
  Kiran Varughese (@kiranjoyv) reported 48 minutes ago from Vaughan, Ontario

  @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

• 
  Sophia Cybulski (@SophiaCybulski) reported 50 minutes ago from Toronto, Ontario

  @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

• 
  Randall C Willis (@createdbyrcw) reported 54 minutes ago from Toronto, Ontario

  Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

• 
  miss mamas (@TanashaNality) reported 56 minutes ago from Toronto, Ontario

  I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

• 
  - (@ugwumCee) reported 60 minutes ago from Toronto, Ontario

  Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barbara Ellis (@bellis1994) reported 3 minutes ago

  @brianlilley @AirCanada Same with almost every large company now. Telus, banks, etc. The best part is that your call is taken from another country with an awful connection and speaking very little English.

• 
  Harry(Grain Buggy Operator Extraordinaire)Bennett (@islandviewag) reported 3 minutes ago

  @lammy9661 I’ve been with Telus for 25+ years and their service is no better Kevin. Lots of dead spots within 20 km of Brockville

• 
  Harlow Journey (@HarlowJourney) reported 6 minutes ago

  @TELUSsupport @TELUS At the end of a support call, your agent asked my father what his accent is. He said he is Israeli. He was then treated to a rant about Palestine and it seems like the agent did not actually finish his request.

• 
  ICE CANADA (@BenDaws22753025) reported 6 minutes ago

  @JustMeJamie64 @Rogers Kicked Telus to the curb last week, they asked why, I told them their installers who were contracted for 2.5 hrs came and did half *** job in 30 minutes while speaking Punjabi in my house. Then upon reaching out to customer service, more foreigners. No Telus No Timmies No Thanks.

• 
  G (@GDMK26) reported 11 minutes ago

  @TELUSsupport Having an alarm issue. I call the Telus Security phone number 855-255-8828 and they say there is an hour wait and no one called any of our call back numbers. BTW, the burglar won't stick around for an hour. Is your Securty system fully broken? Good grief.

• 
  Diversity Workshop, CCIP™ 🔨 (@minnysan) reported 12 minutes ago

  @EPCOR Why? Are you going to repair my telephone line now? Telus is already on it. I told them to send the bill to you. Your garbage trucks are constantly hitting lower telephone/cable lines in the alley when dumping carts. I see it all the time. I'm positive this isn't the first time

• 
  Raven (@Sharisraven) reported 12 minutes ago

  @TELUS trying to resolve issue with escalated support and all I can here are Roosters! Wtf hire Canadian

• 
  Wendy 🇨🇦 (@perfectrose2011) reported 12 minutes ago

  @TELUSsupport Investigate the many who make spam calls to your customers. Also with your sentence, did you not understand my comments. Not asking for any help but complaining about spam calls by those saying they're from Telus.

• 
  jay X (@JasonI_X) reported 12 minutes ago

  @fordnation Ontario. • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.

• 
  Bon (@bon_muses) reported 14 minutes ago

  @TELUS Sent email formal complaint to #CEOs office for review after dealing with numerous escalation managers