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Telus outages and service status in Thornhill, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Telus outage reports came from the following cities: Toronto.

CityProblem TypeReport Time
Toronto Internet 9 days ago
Toronto Internet 2 months ago
Toronto Wi-fi 2 months ago
Toronto county Internet 2 months ago
Markham Phone 2 months ago
Toronto county Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • anetto
    Annette McKinnon (@anetto) reported from Toronto, Ontario

    @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

  • WaxEBuildup
    Todger Strunk (@WaxEBuildup) reported from Toronto, Ontario

    ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

  • createdbyrcw
    Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • JoePizzoferrato
    Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario

    @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

  • GeorgeStroe3
    George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • jmwensley
    Matthew (@jmwensley) reported from Toronto, Ontario

    Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

  • jmwensley
    Matthew (@jmwensley) reported from Toronto, Ontario

    Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

  • Mara__Raquel
    ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • Peter_Muscat
    Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

  • StephenPunwasi
    Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported from Toronto, Ontario

    @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

  • sarkisTO
    Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, Ontario

    UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’

  • DjMalik8013
    DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • TrillInToronto
    ♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario

    @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

  • sarkisTO
    Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, Ontario

    My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

  • WTIBull
    WTIRealist (@WTIBull) reported from Toronto, Ontario

    @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

  • Blooberboy
    Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • TheDanLevy
    Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bon_muses
    Bon (@bon_muses) reported

    @TELUS Sent email formal complaint to #CEOs office for review after dealing with numerous escalation managers

  • phinx404
    Clayton (@phinx404) reported

    @RSHFarms @TELUS @TELUSsupport Can trade you 5g/5g+ with full bars that gives you no internet errors everyday. No matter if iPhone or android

  • xyz_investor_
    x (@xyz_investor_) reported

    @Louis_CA_1 @conorsvan1 Makes sense my $98 was including taxes - idk why Telus data sucks or maybe cuz I’m on an old *** iPhone the data sucks but Bell has awesome data

  • ATurneer54354
    Acinnad Turneer (@ATurneer54354) reported

    @TELUS Sorry your end burnt the bridge. It could have been resolved but you closed my account not me. Keep the dollars. I don’t Dm. Give me a number to call and maybe I will. But that person better be a top manager of public relations not a low employee. I doubt you will. Never again.

  • ashley_streets
    Ash (@ashley_streets) reported

    @ctvedmonton My house burned down in October and I too was charged ridiculous amounts of cancellation fees. Telus also was horrible to deal with and kept insisting they couldn’t cancel trying to force me to move the services to a new residence which at the time obvsiouslt didn’t have yet.

  • phinx404
    Clayton (@phinx404) reported

    @TELUS We all sitting eating out and 5g or 5g+ and shows no internet. Have to switch to lte. Wtf am I paying for that 5g doesn’t work.

  • krufrank
    krufrank (Cutting Edge Comics) (@krufrank) reported

    🎼 I hate Telus. I hate Telus. 🎶 I cannot express in words how much I hate Telus and their lack of customer service. 🎵 @TELUSsupport

  • NorthAmericanU2
    North American Union (@NorthAmericanU2) reported

    @koodo Last time I was in the Telus store, 1 hour 20 minutes to wait, and the girl preferred to serve 6 guys who just walked in and was flirting with them. Poor system @ Koodo, poor service. Not the first time, but likely the last.

  • Breakin_Normal
    Just Bored (@Breakin_Normal) reported

    @JustMeJamie64 @Rogers I keep getting calls from Roger’s, Telus and bell and most times you can barely hear them from all the background noise. You can tell they are not in Canada so usually I just act like I can’t hear them and hang up. Not like I want to sign up to new service like that.

  • WilliamJBrook
    William Brook (@WilliamJBrook) reported

    @emmagmay Express service if it was Telus