Telus Outage Report in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, New Westminster, Langley, Vancouver, North Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Internet	4 hours ago
Surrey	Internet	10 hours ago
New Westminster	Phone	1 day ago
Langley	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Kiefer Abram (@kikithekrakra99) reported 1 minute ago from Surrey, British Columbia

  @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

• 
  Cam Cavers (@camcavers) reported 7 minutes ago from Vancouver, British Columbia

  @YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.

• 
  Prairie Paul (@PaulDoroshenko) reported 14 minutes ago from Vancouver, British Columbia

  I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.

• 
  freelance cyberbully (@d_esiree_______) reported 14 minutes ago from Vancouver, British Columbia

  In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.

• 
  Prairie Paul (@PaulDoroshenko) reported 23 minutes ago from Vancouver, British Columbia

  @TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.

• 
  Jen Robbins (@jenxrobbins) reported 26 minutes ago from Surrey, British Columbia

  @TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available

• 
  Lucas Mastelaro (@lucasmastelaro) reported 32 minutes ago from Vancouver, British Columbia

  Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

• 
  Ameer Z. (@1RovingNomad) reported 33 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  Vic Wozniak (@vicwozniak) reported 35 minutes ago from Surrey, British Columbia

  @TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street

• 
  Brandon Weese (@brandonweese89) reported 35 minutes ago from North Vancouver, British Columbia

  @TELUS suddenly no service for over 5 minutes. What’s the issue????

• 
  Brad Atchison (@Brad604) reported 36 minutes ago from New Westminster, British Columbia

  Anyone else having Koodo/Telus issues right now?

• 
  BdblE (@MsYouDoYou) reported 37 minutes ago from Burnaby, British Columbia

  @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 41 minutes ago from Vancouver, British Columbia

  @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

• 
  kamil is still working on his summer *** (@K_Somaratne) reported 48 minutes ago from West End, British Columbia

  @sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 48 minutes ago from Vancouver, British Columbia

  @infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

• 
  E-Comm 9-1-1 (@EComm911_info) reported 49 minutes ago from Burnaby, British Columbia

  UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

• 
  Prairie Paul (@PaulDoroshenko) reported 52 minutes ago from Vancouver, British Columbia

  @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

• 
  BdblE (@MsYouDoYou) reported 52 minutes ago from Burnaby, British Columbia

  @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

• 
  BdblE (@MsYouDoYou) reported 57 minutes ago from Burnaby, British Columbia

  @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

• 
  Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported 58 minutes ago from Vancouver, British Columbia

  @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chantal Ireland (@chantalireland) reported 4 minutes ago

  @1loriking That’s why we haven’t cancelled, all the others bought their use of the Telus tower that they took down to renovate a mall. I can’t even call 911 in my living room. Ten blocks from the hospital in our capital city. Neighbours on different providers are the same. @TELUSsupport

• 
  Kirbie Lizzie (@kirbiebaxter) reported 6 minutes ago

  Did you see this @telus? You may have a seriously bat **** ******* crazy person working for you. Just saying.

• 
  tobias c. van Veen | samsaric simulation parody 🔊 (@fugitivephilo) reported 8 minutes ago

  It's now been 24 hours since requesting a callback from @TELUSsupport . No response, nothing. They text you saying to expect a call within 15 minutes. It's a pure scam. There is NO customer support at all for @TELUS.

• 
  Jeff Matthews (@pithylittlegeek) reported 10 minutes ago

  @TELUSsupport -- I am a Telus user arrived in the UK and have no services, including SMS. Have not been able to get any answers on support site.

• 
  Paul (@PaulLindy) reported 10 minutes ago

  @TELUSsupport Hello! I am trying to get into My Telus account but my password isn't working and the password reset email is not going to my email - please help - thanks!

• 
  Lori King (@1loriking) reported 11 minutes ago

  @chantalireland @TELUSsupport I never have issues with my telus mobile, was ok with shaw cable but 5 yrs ago been crap. We were in QC and used Bell which didnt think i'd like for cable/internet but pricing ok, instead of prepicked tiers you could choose 10, 20, 30 channels and mix em up 1 a month, was great!

• 
  Chantal Ireland (@chantalireland) reported 14 minutes ago

  @1loriking @TELUSsupport Amazing. Great job responding to praise but not request from 13 year customer. I have starlink and used it sailing to Alaska, our Telus phones worked better in actual middle of remote channels than they do in our capital city.

• 
  Jules Sherred-He/Him - geekyjules@mstdn.ca (@GeekyJules) reported 17 minutes ago

  And even if I wanted to subject myself to ****** Telus service again, I can't cos my house is only wired for what was once called Cable cos when this house was renovated, Telus wouldn't come to add service without charging a king's ransom I HATE THIS THANKS

• 
  $cavenger | 20%er (@feswickd) reported 17 minutes ago

  Another @TELUS internet outage. Second one this week - kills my ability to WFH. @Shawhelp got any good deals? @TELUSsupport

• 
  #Overeducated😺🇨🇦 (@cary03515234) reported 26 minutes ago

  @Telus @TELUSsupport I guess since I have lots of time because Telus has left me on hold. I’ll elaborate about how they treat their customers. /1