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Telus outages and service status in Delta, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Langley, New Westminster, Vancouver, North Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

CityProblem TypeReport Time
Surrey Internet 4 hours ago
Langley Phone 5 hours ago
Langley Internet 18 hours ago
Surrey Internet 1 day ago
Surrey Internet 2 days ago
New Westminster Phone 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

  • Chris_Withers
    Chris Withers (@Chris_Withers) reported from Norgate, British Columbia

    @TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.

  • MrakicCanada
    Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported from White Rock, British Columbia

    @steeletalk @TELUS @CKNW if you do not pay a Telus bill they destroy your credit report on exquifax = I hate Telus-fired my sister= **** telus= block me now.

  • Shamindiamonds
    Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia

    25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

  • Margieville
    Margieville (@Margieville) reported from Burnaby, British Columbia

    Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

  • AmyMaree90
    Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Wtf is up with my internet @TELUS

  • AmyMaree90
    Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    @timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.

  • Meanchef
    Jeanne (@Meanchef) reported from West End, British Columbia

    Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.

  • AmyMaree90
    Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS

  • DarrenWatts82
    Darren Watts (@DarrenWatts82) reported from Surrey, British Columbia

    @TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.

  • StevenINK
    Steven Schelling (@StevenINK) reported from Vancouver, British Columbia

    @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

  • luisgiraldo
    Luis Giraldo (@luisgiraldo) reported from Vancouver, British Columbia

    I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

  • Meanchef
    Jeanne (@Meanchef) reported from West End, British Columbia

    I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.

  • scuttlebuttdad
    Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia

    @telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.

  • RichardsonYVR
    ChristopheRichardson (@RichardsonYVR) reported from Vancouver, British Columbia

    Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...

  • KelseyWebbratz
    Kelsey Webb (@KelseyWebbratz) reported from Burnaby, British Columbia

    Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.

  • galleryss
    Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia

    @AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍

  • caster_sandra
    Caster Sandra (@caster_sandra) reported from Surrey, British Columbia

    @JustinTrudeau @TELUS ok got signal

  • stuball6251
    Stuart Dickson (@stuball6251) reported from New Westminster, British Columbia

    @MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.

  • FreakyFelicia
    F3L!C!A S!LVA (@FreakyFelicia) reported from New Westminster, British Columbia

    After months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DianeMariePosts
    Diane Marie (@DianeMariePosts) reported

    @lgfc2 I gave spousal unit my X. Good phone. He turned down my previous 6. I will speak to Telus about a family plan. I guess getting employees is not easy these days, but I would fire that guy’s a**.

  • DietrichOsswald
    Dietrich Osswald (@DietrichOsswald) reported

    @theJagmeetSingh Jagmeet, Think first ! - maybe Telus made a huge profit by tracking Canadians with the „Covid App“ paid by this government, the very one YOU support ?

  • nelligante
    Nelligante (@nelligante) reported

    @theJagmeetSingh Companies like Telus need to be profitable. What do you suggest would be a acceptable profit to the NDP? Telus employs 90,000 people and is the 9th largest employer in Canada. They invest in Canada. Cell phone bills suck but if you want the best service you pay more.

  • jpt16
    Bowen (@jpt16) reported

    @TELUS internet/cable/phone contract ending, bill going from $157 pm to $307 pm, are you freakin serious? Who on earth pays that amount for domestic service?

  • PatriciaLeePick
    Trish Pick (@PatriciaLeePick) reported

    @theJagmeetSingh Um... If anyone is still struggling with their Telus bill, they offer a cheaper option through public mobile. They even have a badass referral program and are ordering 20GB for $45. Never get overcharged for going over. Use my referral code: PQ8NN4

  • LaurieSturm
    Laurie Sturm (@LaurieSturm) reported

    @TELUSsupport whats up with channel 811 broken voice/freezing up??appears to be a telus problem. Why can't it be fixed??

  • rafzal1305
    Riz Khan (@rafzal1305) reported

    @koodo website does not have any phone # to contact customer service. Digital Assist is not smart enough to help you except "Schedule a Callback". I set up "schedule a callback" but did not receive any call. Why don't companies have CSR phone # to resolve issues? @TELUS

  • rayyuphoto
    rayyu.eth (@rayyuphoto) reported

    This is ridiculous. I called @TELUS @TELUSsupport and followed the prompts to speak to EPP. I was told it would be an hour wait. After 1 hour 11 mins my call was redirected to the regular line where the rep says he has no training in EPP and he can’t help nor control the redirect

  • DianeMariePosts
    Diane Marie (@DianeMariePosts) reported

    @msesheta Not so right now. Maybe holiday issues. I have booked a call with a *real person* three days hence. Telus won't allow me to find a plan for him and just do it on-line.

  • heidi07660157
    heidi (@heidi07660157) reported

    @TELUS your customer service stinks. I don’t want to make phone calls. I want an agent to CHAT with ONLINE. You are inaccessible!