Telus Outage Report in Delta, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Delta, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Richmond, Burnaby, North Vancouver, Port Coquitlam, Coquitlam, Langley, New Westminster, Coquitlam and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Richmond |
Phone | |
| Vancouver |
Internet | |
| Surrey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Curtis Wiebe
(@DivisionW) reported
from
Surrey, British Columbia
@TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
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trevor
(@vancitytrevor) reported
from
New Westminster, British Columbia
@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS
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Martin van den Hemel
(@MartinvandenH) reported
from
Richmond, British Columbia
Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Oladada
(@whourDaDa) reported
from
Burnaby, British Columbia
One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
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Soren Jensen
(@smjnews) reported
from
Anmore, British Columbia
@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
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Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
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Grant Bowen
(@bow_en_arrow) reported
from
North Vancouver, British Columbia
@TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.
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Captain Tom E. Foote
(@captainfoote) reported
from
Surrey, British Columbia
For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?
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Audrey Lobato
(@AudreyLobato) reported
from
Surrey, British Columbia
@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.
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Candi Marie
(@CandiVanCity24) reported
from
Surrey, British Columbia
@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!
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Phil Whelan 😷🇨🇦🦕🚀
(@philwhln) reported
from
Vancouver, British Columbia
@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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GD
(@gildaspacca) reported
@TELUS @ExcellenceCan Telus/ADT team, unable to talk to anybody about an ongoing issue with the system, ADT was always there when you needed them, Telus hungs up on you everytime after long holds, nothing excellent about their service
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sheryl spencer
(@sheryls79820868) reported
@MedicineMatters They would slow the complete demise of public healthcare and @bcndp couldn’t fulfil their promise to Telus ‘health’
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Mrs. Roboto 🦄
(@FuckTrudy) reported
@BrelleEra @TELUS Yup. Not happy. Stuck in a two year contract now paying over $200 a month I never ever agreed to.
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Dylan J
(@dylanj2023) reported
@CP24 TTC PARAGON SECURITY PALADIN SECURITY GARDAWORLD BELL, ROGERS, TELUS, SHAW GROCERY STORES FINANCIAL INSTITUTIONS ACADEMIC INSTITUTIONS POLICE COURTS ETC.. HOW COULD YOU ALL BE THIS ******* STUPID?!?! “PUT YOUR MASK ON FOR ME” “HAVE YOU BEEN VACCINATED?”
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You, in the bushes.
(@youinthebushes) reported
@WilhelmGere @MeanwhileinCana @HopeAldridge The largest telecom companies (Telus/Bell) have towers that cover less than 30% of Canada. Rogers covers less than 20%. Sasktel is a poor example- they are probably the only crown telecom company left. They are basically subsidized. They are why Sk cell prices are way lower.
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mrsdanieljackson
(@jadedstatement) reported
@mrsmaris I'm so sorry and feel so dumb. I don't see how [Telus working with Canada Proud] and [Telus working with Signh] is Sighn working with Canada Proud? Can you help me see what I am missing? Isn't the criticism why is he reading things Telus writes?
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Bagnuts
(@Bagnuts2) reported
@FuckTrudy @TELUS They are all getting bad. You call to cancel and they tell you they won’t unless you pay a cancellation fee you were never told when you signed up. It’s actual extortion. @TD_Insurance
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
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CHRISTINE ROME
(@MaryseRome) reported
Hate #TELUS & their stupid SMART HUB. I hadn't been able to get online for 3 days. Then their agent hangs up on me after 2 hours of trying to fix it. Left my puter open all night again & it is working (a bit). Can't open every site. Telus is mean to rural. But I have to use them.
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Joe Moore
(@JMooreHockey) reported
@PikaOil89 @NikkiYeehaw18 I actually have an issue with Telus for not shutting my data off on Christmas like they should’ve