Telus Outage Report in Delta, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Delta, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Richmond, Coquitlam, North Vancouver, Burnaby, Langley, Port Moody and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
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| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Total Blackout | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Erica Young
(@ericapomme) reported
from
Surrey, British Columbia
@TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.
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Ross Derewianko
(@PingRD) reported
from
Vancouver, British Columbia
So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Olumuyiwa Igbalajobi, Ph.D
(@olumuyiwaayo) reported
from
West End, British Columbia
Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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Brandon Weese
(@brandonweese89) reported
from
North Vancouver, British Columbia
@TELUS suddenly no service for over 5 minutes. What’s the issue????
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****&Span1745
(@cleanrag) reported
from
Vancouver, British Columbia
@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦
(@SamMurchison69) reported
from
Richmond, British Columbia
@CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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Dharni D
(@dharnid) reported
from
Surrey, British Columbia
@TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)
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Dan Machholz
(@DanMachholz) reported
from
Surrey, British Columbia
@ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…
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mama bear
(@trackwanderer) reported
from
Vancouver, British Columbia
So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
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Jim Gordon
(@jimgordontv) reported
from
Vancouver, British Columbia
Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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Kim
(@LuvKimber) reported
from
Surrey, British Columbia
So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.
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Jana Angela Neria
(@jamneria) reported
from
Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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Diane S. Baker
(@dianesbaker1) reported
from
Vancouver, British Columbia
@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce Shearer
(@roystonbruce) reported
@rodmickleburgh @TheTyee BFD…only deals with the Telus Life program, with about 4000 enrolled. Does not apply to the basic FREE Telus program that provides access to Fam Drs. Also diverts attention from the real issues around the lack of fam Drs.
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Synthetic Animals
(@moodyangela) reported
@JonDurnin @richardzussman Telus poached a lot of GPs BCNDP refuses to fix the pay system for GPs We have more graduates than ever before, but we can’t retain doctors with this pay system They want to hire newcomers so they can keep wages low
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Used to be disgusted🇺🇦🎷🚵🏻♂️🏩☮️🏴☠️🍺🥓🦫🌻
(@drbknight) reported
@StephenPunwasi Why doesn’t he go to one of those boutique clinics like Copeman (now Telus Health). and pay. Except I suspect Copeman doesn’t prescribe amphetamines either. That’s the whole issue, AHDH meds are amphetamines and therefore controlled.
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Tolla Bulla
(@BullaTolla) reported
@DennisKendel @VancouverSun The best way to fight corporate greed is hitting them back in their pocket. If people start cancelling their service with Telus in mass they don't even wait for court decision; they will listen fast.
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Vik Khanna
(@vikkhanna) reported
@AndrewNJohns @TELUSHealth TELUS: Root problem is doctor shortage. VSB: Root problem is Kindergarten lotteries. Combined with the privilege of people like you and me, to place priority on our health & education means: 1⃣TELUS has to hire docs with existing clients. 2⃣VSB has 78% capture; lowest in 🇨🇦!
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Daniel Mullen
(@danielmullen) reported
@TrevorJain Well, I could not get a prescription filled. The clinics were closed and I did not find it wise to add to the pile-up at the ER, and after enrolling in the PEI Health Maple system (a private service) only to find out it does not work on weekends, learned I had free Telus service.
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🐝└̍'̍🦆ǜ🐝.gif
(@untoLu) reported
@TELUSsupport No but I've been trying to switch internet from Shaw to Telus since November and every time I add an internet plan to my cart it disappears or goes back to my-account (I'm currently a mobility customer). It's fine if there's nothing in my area (NW Calgary), but nothing is shown.
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In Gord We Trust
(@InGordWeTrust) reported
@VancouverSun Telus that got rich off of a monopoly in the telecom market so they can branch out into unrelated services like Telus Health and rip us off too? Nationalize their network.
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Send more heavy weapons to 🇺🇦 🔥🌁🔥
(@bcwestmind) reported
@CKNW @FixitCanada Shut Telus down.
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Matthew Laird
(@matthewlaird) reported
Telus Health: "We're confused why the province didn't consult with us first before shutting down our service which was violating the very clear law against our business model."