Telus outages and service status in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Langley, New Westminster, North Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Vancouver	Wi-fi	4 hours ago
Surrey	Internet	12 hours ago
Langley	Phone	12 hours ago
Langley	Internet	1 day ago
Surrey	Internet	2 days ago
Surrey	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  BdblE (@MsYouDoYou) reported 19 seconds ago from Burnaby, British Columbia

  Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

• 
  Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported 9 minutes ago from Vancouver, British Columbia

  @AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…

• 
  RitchWorld (@RitchWorld) reported 9 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Cam Cavers (@camcavers) reported 13 minutes ago from Vancouver, British Columbia

  @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

• 
  Jim Gordon (@jimgordontv) reported 15 minutes ago from Vancouver, British Columbia

  Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus

• 
  🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported 18 minutes ago from Richmond, British Columbia

  @CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam

• 
  Brandon Weese (@brandonweese89) reported 20 minutes ago from North Vancouver, British Columbia

  @TELUS suddenly no service for over 5 minutes. What’s the issue????

• 
  Lucas Mastelaro (@lucasmastelaro) reported 23 minutes ago from Vancouver, British Columbia

  Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

• 
  Cam Cavers (@camcavers) reported 24 minutes ago from Vancouver, British Columbia

  @YVRHousing We’re going back one day/week next month (I’m contracting at TELUS) and it’ll go up to 2-3 days eventually but that’s a huge change. I turned down a job with this same team in 2019 because they wanted people in the office 5 days/week then.

• 
  Trevor (@EastvanTrev) reported 27 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  Prairie Paul (@PaulDoroshenko) reported 33 minutes ago from Vancouver, British Columbia

  I’m trying to contact @Telus business. Their website has no contact number. Took me 10 minutes and I found it on another site. I will do everything possible not to deal with @telus or Shaw. Imagine if you had a service interruption? Can’t call them? Ridiculous.

• 
  BdblE (@MsYouDoYou) reported 37 minutes ago from Burnaby, British Columbia

  @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

• 
  BdblE (@MsYouDoYou) reported 42 minutes ago from Burnaby, British Columbia

  @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

• 
  Prairie Paul (@PaulDoroshenko) reported 47 minutes ago from Vancouver, British Columbia

  @TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.

• 
  Jen Robbins (@jenxrobbins) reported 48 minutes ago from Surrey, British Columbia

  @TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available

• 
  Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported 49 minutes ago from West End, British Columbia

  Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

• 
  Dan Machholz (@DanMachholz) reported 50 minutes ago from Surrey, British Columbia

  @ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…

• 
  Prairie Paul (@PaulDoroshenko) reported 55 minutes ago from Vancouver, British Columbia

  @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

• 
  E-Comm 9-1-1 (@EComm911_info) reported 59 minutes ago from Burnaby, British Columbia

  UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

• 
  Vic Wozniak (@vicwozniak) reported 60 minutes ago from Surrey, British Columbia

  @TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott (@sens_sports85) reported 3 minutes ago

  @TiniZnayesh @CanadensisMax @Bell 💯 agree. Had major issues with Telus also before switching. Sadly, with the acquisition of Shaw, Rogers and Bell will continue to commit highway robbery on Canadians for sub-par services.

• 
  Ariella✈🇨🇦❤🇯🇲 (@ariellaparadis) reported 4 minutes ago

  Thanks @koodo @TELUS for banning the Jamaican area code. Can't see my husband and can't even talk to him on the phone now. Might be time to find a new cell service provider.

• 
  Gerald (@GeraldJ44) reported 5 minutes ago

  @Sarsinator Telus/Shaw all about bundling, multi services means price of each service go down alot, Internet only is much more... quality of service varies by area/building, talk to neighbors... call around for options/prices, use for haggle... Shaw service calls free, not sure w Telus

• 
  lynninthehouse (@daydreamalot) reported 8 minutes ago

  @bridgetstirling @David_Moscrop This. It's bad enough that the UCP is pushing us to use Babylon Health, but imagine having Telus as your landlord?

• 
  RobBar (@robbarcruises) reported 8 minutes ago

  @IRPlawyer @Chagg164 If you have a family doctor, at least ours provides oncall number and it works fast Telus has an app called Babylon and they bill MSP but it also works That wait time is awful Hope you get better

• 
  Jennifer Marks (@jennjmarks) reported 8 minutes ago

  @TELUSsupport I haven’t been a Telus customer for years. Vowed I would never use Telus again, and I haven’t. The CS I got was pathetic. Thanks for reaching out, but never again.

• 
  ufuk dogan tanyeri (@ufuktanyeri) reported 9 minutes ago

  @TELUSsupport + I was supposed to receive a call from Billing department 4 days ago. Still waiting..would you like me to keep writing how bad dealing with telus?

• 
  trevor boller (@TrevorBoller) reported 12 minutes ago

  @Shawhelp thats okay.. its ongoing for over a month now. Almost time to switch to #TELUS, but i don't have time!! Your service of SHAW has gone from 10 to 1 in the last year. I bet lots of left.

• 
  Andy Rooney (@deanthawkins) reported 13 minutes ago

  @NHLFlames @TELUS The problem is that whenever the Flames have brought in a new player he has adopted the poor work ethic if the team. IDK how you change that without changing most of the players.

• 
  Vocal Friend (@Vocal_Friend) reported 16 minutes ago

  @Frazzling @shandro Shoppers is just as bad as Telus when it comes to ‘influencing’ government policy.