Telus outages and service status in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Richmond, Delta, North Vancouver, Burnaby, Langley, New Westminster, Coquitlam, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Vancouver	Internet	49 minutes ago
Vancouver	Wi-fi	10 hours ago
Vancouver	Total Blackout	11 hours ago
Surrey	Wi-fi	14 hours ago
Vancouver	Internet	20 hours ago
Surrey	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  BdblE (@MsYouDoYou) reported 5 minutes ago from Burnaby, British Columbia

  @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 7 minutes ago from Vancouver, British Columbia

  @infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.

• 
  Kim (@LuvKimber) reported 8 minutes ago from Surrey, British Columbia

  So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

• 
  Gustavo Lin | 林偉綸 (@Gusslin) reported 10 minutes ago from Vancouver, British Columbia

  Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

• 
  Dave Pasin (@dave_pasin) reported 10 minutes ago from Vancouver, British Columbia

  @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

• 
  Nathan Sheng (@2022inYVR_CA) reported 13 minutes ago from Richmond, British Columbia

  @Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…

• 
  DaleCadeau (@DaleCadeau) reported 17 minutes ago from Delta, British Columbia

  @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  Andrew Ferguson (@warandpeace) reported 17 minutes ago from Vancouver, British Columbia

  @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

• 
  Vic Wozniak (@vicwozniak) reported 18 minutes ago from Surrey, British Columbia

  @TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street

• 
  David Schreck (@StrategicThghts) reported 23 minutes ago from North Vancouver, British Columbia

  @marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.

• 
  Kiefer Abram (@kikithekrakra99) reported 25 minutes ago from Delta, British Columbia

  @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

• 
  Mat Thomas (@EmptyUK) reported 25 minutes ago from Vancouver, British Columbia

  The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab

• 
  Dave Pasin (@dave_pasin) reported 28 minutes ago from Vancouver, British Columbia

  @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

• 
  #IndianStatus531 (@BlueCedarAngel) reported 33 minutes ago from Burnaby, British Columbia

  There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 47 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  Diane S. Baker (@dianesbaker1) reported 52 minutes ago from Vancouver, British Columbia

  @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 55 minutes ago from Vancouver, British Columbia

  Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

• 
  Gaurav Sharma (@GauravS19496069) reported 56 minutes ago from Surrey, British Columbia

  @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

• 
  Dan Machholz (@DanMachholz) reported 57 minutes ago from Surrey, British Columbia

  @ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…

• 
  Grant Dawson (@pyeinburnaby) reported 58 minutes ago from Buckingham Heights, British Columbia

  Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ireney (@ireney33) reported 7 minutes ago

  @KirkLubimov I complained to Telus about an aggressive customer service agent in India and I got a call from the manager who said to me, yes we are trying to move customer service back to Canada. So this must be their answer. Idiots. So all my personal info sits in India.

• 
  Aly Defrawy (@defrawidis) reported 9 minutes ago

  Frustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness

• 
  turbonerd (@blammenwerfer) reported 10 minutes ago

  @AmazingZoltan All of the big telecom providers. I'll never forget getting a $1200 cancellation fee from Roger's, arguing for three weeks with Bell that no I never asked for cable internet please stop sending technicians, or watching Telus cry like babies when Virgin wanted to come up here

• 
  Jose Putanero 🇨🇦 (@JPutanero) reported 12 minutes ago

  @JakeLandauTO I got a call from a customer service agent (not Telus) today. His accent was so thick that I had a lot of difficulty understanding what specifically it was that he wanted to talk about. An AI that could make him more intelligible would be good for me, him and his employer.

• 
  John Doe (@JohnDoe20782787) reported 12 minutes ago

  @SzaboSzivi @MelissaLMRogers The irony is people here will support bell/telus even though Roger’s was majority Canadian employees.. even their call centres. But as long as that person is saving a buck it’s worth it

• 
  matt (@ekcollapse) reported 14 minutes ago

  @Grochowa2 @xghostnotesx calling Telus customer service and using AI to give myself a ruthless Glaswegian accent Gie-in it laldy!

• 
  dawson (@dawson55702237) reported 15 minutes ago

  @NikkiYeehaw18 My everything Telus isn’t working idk if there’s a outage all over or something but I’m up in Livingston nw

• 
  Citizen of EU (@wavetossed) reported 17 minutes ago

  @CalgaryDave Actually it was all the Indian Temporary Foreign Workers that popped up about 3 years ago at Rogers, Telus, etc, that were collecting all the phone number info and demographics, whenever they sold a phone or hooked up a new service. The company's only crime was stupidity to hire a bunch of foreigners. The same TFWs moonlighted making spam calls and fraud calls.

• 
  Nighted (@N1ght3d) reported 24 minutes ago

  @buperac Telus used to have good support now it's terrible and infuriating dealing with some 76 IQ evolutionary throwback that believes it's smarter than you.

• 
  Yojenkz (@JYojenkz) reported 26 minutes ago

  @FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.