Telus

Telus Outage Report in Delta, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Delta, British Columbia 02/16/2026 12:25

February 16: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Langley, Coquitlam, North Vancouver, Port Moody, Burnaby, Richmond, Coquitlam, Delta and Port Coquitlam.

Loading map, please wait...
City Problem Type Report Time
CanadaSurrey TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaLangley Internet
CanadaSurrey TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • naidoo_emmanuel Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia

    @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!

  • ntman__ Antman 🐜🐜 (@ntman__) reported from Burnaby, British Columbia

    @TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • SuzieCanuck Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia

    @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • marlap2 Marla Poirier (@marlap2) reported from Surrey, British Columbia

    @TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

  • msmit Michael Smit (@msmit) reported from Vancouver, British Columbia

    @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

  • asianhabibti Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British Columbia

    Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.

  • JefferySimpson Jeffery Simpson (@JefferySimpson) reported from Surrey, British Columbia

    In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • PickledGingerBC C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia

    @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SpartySmallwood SpartySmallwood (@SpartySmallwood) reported

    Went to cancel my TV package that we didn't like after 3 days, @TELUSsupport @TELUS cancelled my entire internet as well, fml.

  • Wxle_ Mïïlo (@Wxle_) reported

    Telus is actually so bad

  • toszmn uɯzsoʇ (@toszmn) reported

    Rogers, Bell and Telus can't even provide reliable telecom service in the Québec City–Windsor Corridor where 47% of Canadians all live, but dude thinks that digital IDs are going to make future crime impossible.

  • dukesthedog Dale letawske (@dukesthedog) reported

    Faken telus, signal dies when macdavid scores

  • Canucke67 Bob Zerunkl (@Canucke67) reported

    @CBCNews People should buy pay-as-you-go SIM cards for use outside of Canada. They are much cheaper and won’t support Canada’s corrupt/greedy mobile providers such as Bell/Telus.

  • moistjezus moistjezus (@moistjezus) reported

    @TELUS your tv app on iOS is the worst app I've ever used. Always errors and can never watch anything.

  • Neil_C_Swart Neil Swart (@Neil_C_Swart) reported

    @TELUSsupport what is up in Victoria? No internet, Telus apps don't work, voice assistant is no help.

  • BakerPotparty Chris Baker (@BakerPotparty) reported

    @CBCNews Hmm… article says Telus and Bell are both raising roaming fees by the same amount ($1/day) at the same time (one day apart). Seems like “the fix” is in! How can the @CRTCeng let this happen? Isn’t corporate collusion a crime? #PriceFixing

  • _DanielMutton Daniel Mutton (@_DanielMutton) reported

    Wow absolutely awful customer service over the phone from “Mandy” @TELUS @TELUSsupport

  • peqs chibi fadista: feather-poke woman (@peqs) reported

    @knitmeg Exactly my situation: I'm also with Freedom and so get service, which I use for internet, but sldjaljdsald the calls I occasionally get vex me. And yes to this not at all being an issue. I have Telus on my work phone so to me it's, like, "oops, guess I can't work rn ¯\_(ツ)_/¯"