Telus Outage Report in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Surrey, North Vancouver, Richmond, Coquitlam, Langley, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.

City	Problem Type	Report Time
Vancouver	Internet	5 hours ago
Vancouver	Total Blackout	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Surrey	Phone	2 days ago
Surrey	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Dave Pasin (@dave_pasin) reported 1 minute ago from Vancouver, British Columbia

  @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

• 
  Dave Pasin (@dave_pasin) reported 16 minutes ago from Vancouver, British Columbia

  @richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization

• 
  Dave Pasin (@dave_pasin) reported 17 minutes ago from Vancouver, British Columbia

  @Bzubyk We all know it’s drivel damage control written by a PR hack. What it didn’t say was how they were going to remedy to situation. Probably because that cost $ & everyone knows @Telus is loathe to spend $ on much but virtue signalling PR campaigns.

• 
  David Schreck (@StrategicThghts) reported 24 minutes ago from North Vancouver, British Columbia

  @TELUSsupport I have a Google email account and I don’t want another one. How do I stop nuisance text messages from TELUS about switching my TELUS email (which I never use).

• 
  Matt Colangelo (@mattcolangelo) reported 27 minutes ago from Burnaby, British Columbia

  @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

• 
  Dave Pasin (@dave_pasin) reported 32 minutes ago from Vancouver, British Columbia

  @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

• 
  Dave Pasin (@dave_pasin) reported 34 minutes ago from Vancouver, British Columbia

  @Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy

• 
  Rob Bahd (@robbahd) reported 36 minutes ago from Delta, British Columbia

  @RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.

• 
  Lori Foster (@hornscallywag) reported 36 minutes ago from West End, British Columbia

  **** Telus money grubbing ********!!!!

• 
  Ciara Hempseed (@CiaraHempseed) reported 37 minutes ago from Vancouver, British Columbia

  I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

• 
  Don Hoglund (@randomdh) reported 43 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  Stephanie Hahn (@rxstephanie) reported 45 minutes ago from Vancouver, British Columbia

  @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

• 
  Kristy J. (@kristygilljames) reported 45 minutes ago from North Vancouver, British Columbia

  MST time? 7:48 in YVR-8:48 MST? @TELUSsupport your website say’s 9pm MST voicemail said you’re closed. (Called earlier &got estimated 90min wait time) However... I may be wrong with the times? Being charged for ADT and @telus SmartHome-need help sorting out please!

• 
  Stefano Buliani (@sapessi) reported 47 minutes ago from Vancouver, British Columbia

  I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

• 
  Lori Foster (@hornscallywag) reported 48 minutes ago from West End, British Columbia

  Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

• 
  Dave Pasin (@dave_pasin) reported 49 minutes ago from Vancouver, British Columbia

  @casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?

• 
  Mark the Teacher (@mmgreid) reported 51 minutes ago from Vancouver, British Columbia

  @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

• 
  Vik Saggu (@VancitySaggu) reported 51 minutes ago from Burnaby, British Columbia

  @FlossYourTooth Wtf what’s this on Telus?

• 
  Dave Pasin (@dave_pasin) reported 57 minutes ago from Vancouver, British Columbia

  @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

• 
  John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported 58 minutes ago from Surrey, British Columbia

  @TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christie (@ohno_kiki) reported 7 minutes ago

  Hey @TELUS someone sold my mom an iPad data plan for 30/month 2 years ago.... she has yet to use this iPad... this is a problem and an abuse of her decline in cognitive function. For shame.

• 
  Jacob Smith (@jsmith318) reported 7 minutes ago

  Embarassing that Telus and Sportsnet STILL haven't sorted out their audio issues on SN Oilers. #yikes

• 
  @Thoughts_ByMe (@ThoughtsByMe6) reported 9 minutes ago

  @TELUS called to tell me about bundle offers for me! They wish to “ask a few questions” to learn about me & my needs & that the call is recorded. I explain I chose others, due to lack of “customer service” Telus gives u when u need attention. She couldn’t end the call quicker.

• 
  🤷‍♂️ (@DatBawse) reported 11 minutes ago

  If you're on Telus, the Oilers game starts on 913. Joins in progress on 911 after the flames lose to the Jets. If you're on Shaw, I don't ******* know. Shaw sucks.

• 
  CMcT (@5CMcT) reported 12 minutes ago

  @Telus has been promising to fix my phone for over 5 weeks. On Saturday, 911 couldn’t hear me over the line, they got the wrong address and I had to chase it down the street, in the snow in the middle of the night while my husband lay there with four broken ribs. Well done Telus

• 
  Lucas Evanochko (@LEvanochko) reported 14 minutes ago

  @Telus - just passed 20 minutes on hold and was disconnected. Call number 5 now.. and disconnected again. An audible click this time.. great. Customer service is killing it today.

• 
  ColeyyCole (@ColeyyCole8) reported 21 minutes ago

  @TELUSsupport I keep getting a call from the number 1-888-811-2323. Is this you? I’m not a telus customer, why am I getting this call?

• 
  Brittany (@brittdales) reported 24 minutes ago

  I know once I’ve used my monthly data, it slows down until it resets for the month. But damn guys I didn’t know “slowed down” meant virtually unusable for 5 days🥴 not sure I would’ve switched to Telus had I known this. @TELUSsupport

• 
  Mnejing (@MnejingWoW) reported 24 minutes ago

  Thanks @Shawhelp for no notice 6 hour maintenance. Super happy that my night off I have nothing to do. Can you guys remind me why ******** I haven't bailed on you for Telus yet?

• 
  High Speed Crow (@HighSpeed_Crow) reported 24 minutes ago

  @PersuaderKtrevz @theinstallguy There is an outage with the Telus main line to the internet. Telus is working on it right now.