Telus Outage Report in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Langley, Vancouver, Surrey, North Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.

City	Problem Type	Report Time
Langley	Internet	1 hour ago
Vancouver	Internet	9 hours ago
Vancouver	Internet	2 days ago
Vancouver	Total Blackout	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Amy Lanigan (@AmyMaree90) reported 2 minutes ago from Vancouver, British Columbia

  @timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.

• 
  Jeanne (@Meanchef) reported 4 minutes ago from West End, British Columbia

  I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.

• 
  Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported 4 minutes ago from White Rock, British Columbia

  @steeletalk @TELUS @CKNW if you do not pay a Telus bill they destroy your credit report on exquifax = I hate Telus-fired my sister= **** telus= block me now.

• 
  Caster Sandra (@caster_sandra) reported 9 minutes ago from Surrey, British Columbia

  @JustinTrudeau @TELUS ok got signal

• 
  Shahraz Kassam (@Shamindiamonds) reported 15 minutes ago from Burnaby, British Columbia

  25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

• 
  Scott Stevens (@scuttlebuttdad) reported 30 minutes ago from Delta, British Columbia

  @telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.

• 
  Luis Giraldo (@luisgiraldo) reported 32 minutes ago from Vancouver, British Columbia

  I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

• 
  Margieville (@Margieville) reported 33 minutes ago from Burnaby, British Columbia

  I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!

• 
  ChristopheRichardson (@RichardsonYVR) reported 35 minutes ago from Vancouver, British Columbia

  Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...

• 
  Steven Schelling (@StevenINK) reported 36 minutes ago from Vancouver, British Columbia

  @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

• 
  Darren Watts (@DarrenWatts82) reported 36 minutes ago from Surrey, British Columbia

  @TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.

• 
  Kelsey Webb (@KelseyWebbratz) reported 41 minutes ago from Burnaby, British Columbia

  Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.

• 
  Margieville (@Margieville) reported 43 minutes ago from Burnaby, British Columbia

  Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.

• 
  Jim Gordon (@jimgordontv) reported 48 minutes ago from Vancouver, British Columbia

  @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

• 
  F3L!C!A S!LVA (@FreakyFelicia) reported 49 minutes ago from New Westminster, British Columbia

  After months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library

• 
  Shawn Sviridov (@galleryss) reported 50 minutes ago from Vancouver, British Columbia

  @AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍

• 
  Amy Lanigan (@AmyMaree90) reported 54 minutes ago from Vancouver, British Columbia

  Wtf is up with my internet @TELUS

• 
  Stuart Dickson (@stuball6251) reported 55 minutes ago from New Westminster, British Columbia

  @MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.

• 
  Chris Withers (@Chris_Withers) reported 57 minutes ago from Norgate, British Columbia

  @TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.

• 
  Jeanne (@Meanchef) reported 57 minutes ago from West End, British Columbia

  Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Chapman (@MrMdc1964) reported 6 minutes ago

  @nationalpost @TELUS As @BCFerries abandons the wifi ship and heavy cell use collapses cell services in the communities they sail past. Exhaust emissions were bad enough from the dirtiest ferry company in NA but now to jeopardize our 911 cell service is just so wrong . #bcpoli

• 
  TJ@C2Sky (@TJC2Sky1) reported 7 minutes ago

  @Telus and @TELUSsupport - was on line with Customer Service. Asked for the email of someone higher-up regarding my concerns. Was advised there was no email they could provide. How very odd.

• 
  Yel 🚩🚩🚩 (@yelgabs) reported 8 minutes ago

  @jbeda @CenturyLink Main reason I had to switch back to cable internet. When I had fiber issues it takes Telus a few days to send a tech. when the tech sees it’s related to the actual wire, they schedule a specialist. This takes two weeks every time. Not good for WFH life.

• 
  H B I C (@1988HBIC) reported 14 minutes ago

  When telus says you been a loyal customer for 14 + years... you better recognize

• 
  Neal Jennings (@nealjennings) reported 15 minutes ago

  So I finally got my Telus internet installed and operating this week, and after *months* of Lightspeed insisting my DNS problems were not their DNS problems, magically the DNS problems are all gone.

• 
  michael (@michaelvalli77) reported 16 minutes ago

  @WinterhawkMom @koodo Koodo is not the co. They used to be, pre-telus, where you had trained, knowledgeable and friendly customer service agents to help Now your cust service isn't even based in North America.

• 
  Jeff McNeil (@JeffMcNeil04) reported 17 minutes ago

  All I want for Christmas is for @TELUS @TELUSsupport to fix the network issues me and others had in Cape Breton for over 3.5 mths. Ever since @Bell did 5 g upgrades. Telus still has no eta on fixing issue. Numerous complaints issued no repair no eta.

• 
  CFL_4_Ever (Jeff) (@CFL_4_Ever) reported 20 minutes ago

  Apparently Service Canada has suspended my SIN … 😳 @Bell @Rogers @Telus fix this fraudulent call problem

• 
  Judicious Immigration & Visa Services (@Jivsc28) reported 20 minutes ago

  @TELUSsupport esim is still awaited, its been 7 calendar days. I talked to one of your support guy yesterday, they mentioned it will definitely be delivered by 6 pm today and hung up the call when asked for ticket number or name. Order# TD0445884. Kindly assist @TELUS

• 
  #Çözmek (@sadthrhotmailc1) reported 21 minutes ago

  Just got a shocking service from @TELUS on my 3rd month with them as a customer. I raised an urgent and important issue thru call back (#18665582273) waited and explained, after 45 minutes, 25 sec the Finance Rep hung up my call without a solution. #poorcustomerservice