Telus Outage Report in Delta, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Delta, British Columbia
The most recent Telus outage reports came from the following cities: Burnaby, Coquitlam, Vancouver, Pitt Meadows, Surrey, Langley, North Vancouver, Port Coquitlam, New Westminster, Richmond and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Internet | |
| Coquitlam |
Internet | |
| Burnaby |
||
| Vancouver |
Internet | |
| Coquitlam |
Phone | |
| Pitt Meadows |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Aaron M
(@BBMmeEH) reported
from
Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
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Kenneth A Lush
(@Kennethalush) reported
from
Surrey, British Columbia
@telus sent me my cable bill on Christmas morning. **** you Telus!
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Violets are blue My internet is down Can't work at all
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Stephanie Elizabeth
(@StephKall) reported
from
Vancouver, British Columbia
LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
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Patrick Tubajon
(@iheartgudrun) reported
from
Richmond, British Columbia
@TELUS you need better customer service to keep your customers
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Mike Klassen
(@MikeKlassen) reported
from
Vancouver, British Columbia
So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
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Trevor
(@uniontrevor1975) reported
from
New Westminster, British Columbia
@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
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Cameron Maltby
(@cameronmaltby) reported
from
North Vancouver, British Columbia
@WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.
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Tall Paul 'Mr Vancouver' | 6’7
(@TallPaulsLife) reported
from
Vancouver, British Columbia
@FEEZYDoesIT Struggles, it now “slows” down my data and doesn’t cut it off But let’s be honest this data costs TELUS nothing. Verizon has unlimited for cheaper than my 90$ 10 gigs cost... I’d add a gif but i don’t have the 10 min it will take to load @TELUS
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Tall Paul 'Mr Vancouver'
(@TallPaulsLife) reported
from
Surrey, British Columbia
Well @TELUS once again your service is sub par on so many level
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.
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Samuel Armstrong
(@RedSealSam) reported
from
North Vancouver, British Columbia
@CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.
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Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
Telus sucks
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Shawn Sviridov
(@galleryss) reported
from
Vancouver, British Columbia
@TELUSsupport can you advise if there are communication issues with Telus Network and other Mobility networks at this time in British Columbia, and potential cause of the issue and restoration
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Mrs. Stregger
(@owljustteach) reported
from
Langley, British Columbia
Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft
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Bradley Smith
(@bradley) reported
from
Kensington-Cedar Cottage, British Columbia
@hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Roses are blue My internet is down Can't work at all
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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maria loi
(@marialoi) reported
@TELUSsupport Howdy Telus Support please give me back my 5G I pay for that service, now I am getting 4G because your staff could not fix my TV problem, Mayuri another staff fix the video problem, she did brought back my 5G but I did not boot up my computer till a few minutes ago and I got 4G!
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J Frazer 🧡🐲
(@FrazerJ_CA) reported
@Telus @telussupport Would you care to explain why after you’ve identified a fibre cut at V7C4C2 affecting dozens of customers since Friday, Aug 13, no action has been taken to restore service? This is after being assured “technicians are working on the outage”?
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myah✨
(@mixmasterm_) reported
not my mom telling me i need to shut up sometimes because i thought the guy at telus wasn’t giving bad customer service and she thought he was😐
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Ellie Greenwood
(@eLLiejG) reported
.@TELUS Providing the worst internet service ever. 45 mins no answer on Mon, spoke on Tues - got internet working, Thurs - internet no longer working - 45 min call & they'll call back to tomorrow to check it's working (showing they have no belief that they've fixed the problem).
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Alex & Arthur
(@mrs_the_monarch) reported
I've never had such a hard time giving a company money before. Tried to open an account with @TELUS and it didn't work out. Went with @Rogers instead, who had my phone in my hand and set up in less than time than it took for someone from Telus to even call me about my order.
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Marc Lagace
(@spacelagace) reported
@OlyBackstrom Having been a customer of Telus, BellMTS, and Rogers... they are all equally awful in their own special ways. Gonna guess this is Rogers tho
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Catherine Critchlow
(@rambleoncat) reported
@TELUSsupport I've been trying to get my phone numbers switched to telus but there's no answer for 2 days. I also have billing issues. So frustrating!
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PSBlaw
(@BregmanPs) reported
@knugent4118 @RosieBarton They will allow more US ownership of Canadian health care companies adopting the US corporate model of health care. The fight will be over virtual health care. Telus, Rexall other companies launching for profit service funded by taxpayers. This needs more attention
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Rob Somerville
(@RobSomerville1) reported
@Trent815 @cowbroker @TELUS Here in Alberta I have heard where some local organization put up some kind of Internet or cell tower. Its real success was it then forced the big companies to put towers. Although the local service is still running.
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Sanwin
(@sanwins) reported
@ShirinKarimifar Sorry, Telus didn't make my phone. Does your employer know you're talking crap on twitter ?