Telus Outage Report in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Coquitlam, Surrey, Vancouver, Langley, North Vancouver, Burnaby, Coquitlam, New Westminster, Pitt Meadows, Richmond, and Port Moody.

City	Problem Type	Report Time
Coquitlam	Internet	11 hours ago
Surrey	Internet	15 hours ago
Vancouver	TV	2 days ago
Langley	Internet	2 days ago
North Vancouver	Internet	2 days ago
Vancouver	Total Blackout	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Marcrake (@Marcrakee) reported 22 seconds ago from Burnaby, British Columbia

  @TELUS Roses are red Violets are blue My internet is down Can't work at all

• 
  Jessy (@CoachDhillon) reported 24 seconds ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Marcrake (@Marcrakee) reported 1 minute ago from Burnaby, British Columbia

  @TELUS Roses are red Roses are blue My internet is down Can't work at all

• 
  Mike Klassen (@MikeKlassen) reported 3 minutes ago from Vancouver, British Columbia

  So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.

• 
  BdblE (@MsYouDoYou) reported 4 minutes ago from Burnaby, British Columbia

  @CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.

• 
  ABALI (@G_ABALI_S) reported 5 minutes ago from Vancouver, British Columbia

  I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

• 
  Ursula Maxwell-Lewis (@YouTravel) reported 10 minutes ago from Surrey, British Columbia

  @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

• 
  KDRuslie (@KDRuslie) reported 17 minutes ago from Richmond, British Columbia

  @TELUSsupport hi there. I tried to call telus support re. our home bill for March 2020. We have special discount for 1 year agreement, yet it didnt show in March bill. Pls contact me. Thanks

• 
  Cameron Maltby (@cameronmaltby) reported 19 minutes ago from North Vancouver, British Columbia

  @WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.

• 
  Patrick Tubajon (@iheartgudrun) reported 20 minutes ago from Richmond, British Columbia

  @TELUS you need better customer service to keep your customers

• 
  Tall Paul 'Mr Vancouver' (@TallPaulsLife) reported 24 minutes ago from Surrey, British Columbia

  Well @TELUS once again your service is sub par on so many level

• 
  Michael C (@Michael86286849) reported 25 minutes ago from North Vancouver, British Columbia

  Telus sucks

• 
  Andrew Christopher (@ACmusic_10) reported 31 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  Stephanie Elizabeth (@StephKall) reported 37 minutes ago from Vancouver, British Columbia

  LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst

• 
  Albert Luk 陸 偉 明 (@AlbertLuk888) reported 37 minutes ago from Richmond, British Columbia

  @JustinTrudeau @bcpremier Please ask the corporates help out like Shaw/Telus internet bills and cell phone bills. Icbc insurance and home insurance that goes over thousands dollars. No bills until the CV19 is over. We trying to use our savings on foods and rent/mortgage.

• 
  Aaron M (@BBMmeEH) reported 39 minutes ago from Vancouver, British Columbia

  When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞

• 
  BdblE (@MsYouDoYou) reported 43 minutes ago from Burnaby, British Columbia

  @CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.

• 
  Natalie Lanoville 🇨🇦 🌱 (@NatalieLanovill) reported 43 minutes ago from Vancouver, British Columbia

  @EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.

• 
  BdblE (@MsYouDoYou) reported 43 minutes ago from Burnaby, British Columbia

  @dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.

• 
  BdblE (@MsYouDoYou) reported 51 minutes ago from Burnaby, British Columbia

  Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clifford Dutka (@GWKrovikan) reported 7 minutes ago

  @notthatkristen @TELUS Have you enabled Call Control? spam calls way down after enabling it

• 
  Rob Little (@roblittledotca) reported 9 minutes ago

  Remember when Shaw bought spectrum protected from bidding on by Rogers and Telus - then tried to buy Shaw to get the spectrum anyway? Good ruling today on that - maybe remove archaic foreign protection rules/ let Freedom be bought by TMobile or Verizon? Canada sucks at spectrum

• 
  Breezy (@BreezyP250) reported 13 minutes ago

  Blows my mind that it takes @Telus so long to issue a refund.. 60+ days and counting.. let's see if we hit the 90 day mark. This was even after being sold incorrect information when I moved. @TELUSsupport

• 
  Doug (@DKCKingston) reported 14 minutes ago

  @muradhem @rexglacer Since 2017-Canada China Business Council-Huawei was on the board of directors: They have "already installed" 5G equipment in Telus cell towers across Canada. Employment & Social Development CDA made Telus sign an NDA regarding the extent of existing Huawei 5G network operations

• 
  Dwayne Winseck (@mediamorphis) reported 14 minutes ago

  That, in turn, will have negative effects on cable TV & Internet access markets. The # of large cablecos for rights holders in Eng-language markets will drop from 3 to 2 while Shaw's tendency to offer more attractive Internet service relative to Rogers, Bell & Telus will be lost.

• 
  alyssa (@alyswallace) reported 17 minutes ago

  i get lowkey embarrassed when i see a celebrity as a brand ambassador in a commercial like you were on a top hit sitcom 15 years ago and now youre saying the worst dialogue ever to promote telus?? what do u have to do with telus?or like a random furniture brand like why you?

• 
  Ken Hemmerling (@KenHemmerling) reported 18 minutes ago

  @GailVazOxlade @Manulife I’m grateful the phone, internet, and TV service from @Telus is reliable because any time I’ve had to call, it’s been 30 to 40 minutes on hold… an hour in total by the time I finish talking to someone.

• 
  Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported 18 minutes ago

  @TELUS @FriendlyFuture @redcrosscanada You guys don’t care. What crap 💩

• 
  Corey McE (@CoreyMce) reported 18 minutes ago

  @jkenney Lol and again why isn't the free market and your corporate donor "telus" take care of that issue

• 
  Franco Camminatore (@The_Franco_Show) reported 19 minutes ago

  @TELUS A representative has left me on hold for almost 2 HOURS. This is a complete waste of my time. For an issue that should have been solved many hours ago. I’m extremely disappointed.