Telus outages and service status in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Burnaby, Vancouver, Langley, Surrey, New Westminster, Richmond, Delta, North Vancouver, and Coquitlam.

City	Problem Type	Report Time
Burnaby	Internet	8 hours ago
Vancouver	E-mail	1 day ago
Langley	Phone	1 day ago
Surrey	Phone	3 days ago
Surrey	Internet	4 days ago
Vancouver	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  DaleCadeau (@DaleCadeau) reported 2 minutes ago from Delta, British Columbia

  @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  Gaurav Sharma (@GauravS19496069) reported 2 minutes ago from Surrey, British Columbia

  @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

• 
  Lori Foster (@hornscallywag) reported 2 minutes ago from West End, British Columbia

  Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

• 
  Prairie Paul (@PaulDoroshenko) reported 7 minutes ago from Vancouver, British Columbia

  @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

• 
  Chris Mitchell (@chrismitcheldlr) reported 16 minutes ago from Coquitlam, British Columbia

  As a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).

• 
  Erica Young (@ericapomme) reported 17 minutes ago from Surrey, British Columbia

  @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

• 
  E-Comm 9-1-1 (@EComm911_info) reported 18 minutes ago from Burnaby, British Columbia

  UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

• 
  Ameer Z. (@1RovingNomad) reported 20 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  Dan Machholz (@DanMachholz) reported 22 minutes ago from Surrey, British Columbia

  @ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…

• 
  BdblE (@MsYouDoYou) reported 32 minutes ago from Burnaby, British Columbia

  @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

• 
  Scott M. (@apukwa) reported 38 minutes ago from Coquitlam, British Columbia

  Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

• 
  Lucas Mastelaro (@lucasmastelaro) reported 40 minutes ago from Vancouver, British Columbia

  Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice

• 
  Prince (@ImJustPrinceA) reported 40 minutes ago from Port Moody, British Columbia

  I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

• 
  VWbugNuT (@Ryansisson7) reported 41 minutes ago from Pitt Meadows, British Columbia

  @TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

• 
  DaleCadeau (@DaleCadeau) reported 43 minutes ago from Delta, British Columbia

  @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  RitchWorld (@RitchWorld) reported 46 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Emmanuel Naidoo (@naidoo_emmanuel) reported 49 minutes ago from Burnaby, British Columbia

  @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 51 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  Cam Cavers FKA Cam Cabers (@camcavers) reported 54 minutes ago from Vancouver, British Columbia

  @infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back

• 
  Asim Maple (@asim_maple) reported 58 minutes ago from Surrey, British Columbia

  @TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gord (@GordinKelowna) reported 5 minutes ago

  @jodyvance @TELUS Lots of moving parts to the problem(s). To say that Telus or Rogers sucks doesn't help. Getting a tech on site is the best bet if you can make it happen. I have Telus, and I've been annoyed occasionally, but it's been minor stuff. Good Luck!

• 
  Ken James (@kjames_2001) reported 7 minutes ago

  @jodyvance @TELUS I don't know what's going on at your place with Telus but I've got their Pure Fibre and Optic TV here in Marpole in an older building and I've got rock solid service. TV box is wired into the network and any wifi stuff works fine, maybe you have defective hardware or signal.

• 
  Nikki (@Nikki98212136) reported 10 minutes ago

  @SaltyGeeg @feezy_does_it @AaronPettman Suddenly water doesn't matter when eco diesel experiments on sacred river will get approved with sinister funding to bought off reserves, and poor Telus needs expansion and water. BC forgot water is a human need? For greed.

• 
  Mickey (@fortnitekyoong) reported 10 minutes ago

  Telus outage on a Saturday while at my retail job yeah #LetsAllDie

• 
  Derek Cockroft (@derekcockroft) reported 16 minutes ago

  @RodAVanier So even worse. The CTRC (run by Roger’s and Telus) is now making the competitive environment in Canada worse. Who ******* wants this? It’s not good for consumer choice, it’s not good for trade relations, and it creates uncertainty for content providers in Canada. **** THE CTRC

• 
  Ron Couturier (@RonCouturier99) reported 19 minutes ago

  @jodyvance @TELUSsupport @TELUS Ok what was the problem?

• 
  “Breath” (@abelthebreezy) reported 20 minutes ago

  @PierrePoilievre Yes libs been saying u never had other than govrt job, here u just mentioned worked at a Telus call centre which means you have a gift patience! Hope libs heard that too!

• 
  Bob Cotter 🇨🇦 (@gibsonsgolfer) reported 25 minutes ago

  @jodyvance @TELUS We had visitors from the US to our home last week and we were talking about how our choices for service are minimal. Telus subscribers for almost 40 years for telephone and many years for TV and now Optic. Such poor communication.

• 
  glazier (@glazier788739) reported 27 minutes ago

  @MelissaLMRogers @TELUSsupport Yes we are getting screwed for sure. We have been with Telus for ever but lately are having a problem with them because they raise the price for no apparent reason. Their customer service is horrible and they don,t speak very good english and hard to understand.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 30 minutes ago

  @RogersHelps In the future??? @TELUS has had this for over a decade I believe. Nice way to lose a customer