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Telus outages and service status in Delta, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 4 outage signals in the last 24 hours around Delta, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received May 19, 4:34 PM EDT.
  • 57% Internet (57%)
  • 14% Phone (14%)
  • 12% Total Blackout (12%)
  • 12% Wi-fi (12%)
  • 4% E-mail (4%)
  • 1% TV (1%)

The latest reports from users having issues in Delta come from postal codes V4M .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Surrey, Richmond, Delta, North Vancouver, Langley, New Westminster, Coquitlam, and Coquitlam.

CityProblem TypeReport Time
Vancouver Internet 4 hours ago
Burnaby Phone 6 hours ago
Vancouver Internet 9 hours ago
Vancouver Internet 1 day ago
Vancouver Phone 2 days ago
Surrey E-mail 2 days ago

Nearby cities with recent reports

Vancouver

10 recent signals

4 hours ago
Surrey

3 recent signals

2 days ago
Burnaby

1 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

  • jchoisea
    Juancho (@jchoisea) reported from Coquitlam, British Columbia

    Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!

  • RitchWorld
    RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • PeterMeiszner
    Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • kerricoombs
    Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia

    @pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • dharnid
    Dharni D (@dharnid) reported from Surrey, British Columbia

    @TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)

  • warandpeace
    Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia

    @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

  • cleanrag
    ****&Span1745 (@cleanrag) reported from Vancouver, British Columbia

    @TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

  • SamMurchison69
    🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported from Richmond, British Columbia

    @CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam

  • jenxrobbins
    Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia

    @TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available

  • Maria_here
    HODLouly (@Maria_here) reported from Burnaby, British Columbia

    @theJagmeetSingh You mean Telus has workers still? Every time I call there I’ve never waited less than 45 minutes on hold

  • Brad604
    Brad Atchison (@Brad604) reported from New Westminster, British Columbia

    Anyone else having Koodo/Telus issues right now?

  • Gusslin
    Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still having issues with @TELUS wireless

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

  • dyhiapadilla
    Dyhia Belhabib (@dyhiapadilla) reported from North Vancouver, British Columbia

    When @TELUS charges you almost 200$ for a basic internet service every month. Anyone using starlink for home internet in Vancouver?

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • PaulDoroshenko
    Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.

  • pyeinburnaby
    Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Stowe48953061
    BeenThereDoneThat🇨🇦 (@Stowe48953061) reported

    @PeterKellyBC My personal experience is that they can’t manage their telus communication services very well..so I wish they would fix what they already have, before adding more.

  • SikhretService
    SikhretService (@SikhretService) reported

    @Trendstockers @TELUS Same situation happened with me. Telus will have a tough time winning and retaining customers over. Black friday door to door salesman sold me on it. Since then iv cancelled 2/4 lines i activated with them. Telus koodo Internet has been pretty terrible. Im pretty happy with Telus home security, as long as I don’t ever get billed for the fire department dispatch on a false alarm. My neighbour got stuck with a $1200 bill on a false alarm.

  • radekrybs
    Rad3k (@radekrybs) reported

    @EvanLSolomon Is this the same Telus that built the prescribeIT thing that is being wound down? Why give them more money? Give it to young engineers who aren’t bound by lame corporate handcuffs

  • BGminimom
    Berngirl (@BGminimom) reported

    @ZBranniganbsky @RepJackKimble Weird. I'm in Canada on Telus network and had trouble with everything but X and Facebook on my phone.

  • isaiah_ojogigs
    Isaiah Ojo (@isaiah_ojogigs) reported

    @BSdetector_ @HeyAmit_ Check this website called oneforma , telus and crowdgen you earn $1500 A month . A legit remote job board Use Morelogin antidetect browse to navigate anonymously , the solution to remote jobs is to work anonymously undetected and make sure you have a good proxy to mask location

  • MommaHood2
    HoodMomma (@MommaHood2) reported

    @FloydPambrose84 @TELUS When I had drug dealers dealing drugs outside my window, I threw the ***** mop water on them. This would be another solution. Lord knows these people are afraid of water.

  • Dmoore75766944
    new day new way He/Him 🇨🇦 (@Dmoore75766944) reported

    @sitkamedia Power rates tripled for other municipalities residents to provide for the data centres. Public needs a guarantee that rates will never be impacted, is Telus getting subsidies and tax breaks by the city?

  • islgalwrites
    Mamma Bear🇨🇦 (@islgalwrites) reported

    @Rogers customer service is the worst. Even worse than Telus and that’s saying a lot. Time to switch services.

  • Mz_Kat28
    𝕄 𝕫 . 𝕂 𝕒 𝕥 💜 (@Mz_Kat28) reported

    @kvlovely19 thank you! oh **** when did you work for telus? what department?

  • Thundercattttt0
    Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported

    @TruthFringe @letsbeallwhite @BlueJays That's what I signed up with. Got $69 because my cell service was with Telus. HInt: Telus buys from Bell anyway. So it's the SAME service