Telus Outage Report in Delta, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Delta, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Langley, North Vancouver, Coquitlam, Port Moody, Burnaby, Richmond, Coquitlam, Delta and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Surrey |
||
| Vancouver |
Internet | |
| Surrey |
Phone | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
-
Jeffery Simpson
(@JefferySimpson) reported
from
Surrey, British Columbia
In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
-
David Schreck
(@StrategicThghts) reported
from
North Vancouver, British Columbia
@marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.
-
Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
-
David Schreck
(@StrategicThghts) reported
from
North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
-
Emmanuel Naidoo
(@naidoo_emmanuel) reported
from
Burnaby, British Columbia
@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
-
SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.
-
Antman 🐜🐜
(@ntman__) reported
from
Burnaby, British Columbia
@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
-
Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
-
#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.
-
Karla كارلا جبيلي (she/her)
(@asianhabibti) reported
from
Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
-
Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still having issues with @TELUS wireless
-
Sue🇨🇦 😎🍺
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
-
Jana Angela Neria
(@jamneria) reported
from
Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
-
Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
-
Michael Smit
(@msmit) reported
from
Vancouver, British Columbia
@telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.
-
SGC Dream a little. Dream a lot.
(@SamGorC) reported
from
Vancouver, British Columbia
I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
-
Marla Poirier
(@marlap2) reported
from
Surrey, British Columbia
@TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
The Original Engrumpled Curmudgeon 🇺🇦 💉💉💉💉
(@TheEngrumpled) reported
@jamiljivani I've been a Bell phone customer for about 10 years and have no complaints other than the same one that applies to Telus and Rogers - pricing too high
-
Dmackie
(@Schmack2604) reported
@TELUS @telus help me understand how it costs me $100 per month more to upgrade an existing line, but if I add a new line, I can get a better deal? As a long time Telus customer, do I not deserve to have the best pricing available?
-
Socrates 2.0
(@murpheegurl) reported
@Mikeggibbs Telus runs off the Bell Network.
-
Godzilla
(@MrBurberry_) reported
@markgurman This emergency satellite communication is just the beta Trojan horse go take on the Telecom industry. Telus Comcast, AT&T should all be worried. Lol.
-
concerned Cdn
(@cdnthatmatters) reported
@Mikeggibbs I’ve been with Telus since the 90s (first with a pager then cell) and have had consistently good service.
-
Sphagnum Moss
(@moss_sphagnum) reported
Called Telus to fix phone line. The call agent explained their covid protocol apologetically by saying. "ok, I just have to read this to you..." And then read out that their technicians will expect client to wear masks & distance etc...1/n
-
Dei
(@dei_park) reported
@Mikeggibbs Isn’t Telus just an off shoot of one of them though? They have a monopoly and we are essentially stuck. That’s another huge issue that needs fixing!
-
Kathy Bose
(@peacefrallwomen) reported
@AureliaCotta And now giant Telecom Telus says it’s not making enough money and has asked to charge us for credit card payments. We already pay the highest fees in the world, get the lousiest, most unethical service, and the CRTC sits on its butt like a pig st the trough.
-
macaroni in a pot
(@Donna_Thorp_) reported
@Mikeggibbs Telus is very good. I have an account with them through my company on the employee purchase plan. 75 bucks a month. Unlimited data iPhone 12. Really good service. Better than bell and rogers for sure.
-
Jackie She/Her
(@JaxSargette) reported
For example: I am on the TELUS SmartHub. It is "okay" for the most part, but has limitations. For instance, I am limited to 10 devices being connected to my SmartHub wifi network. TVs and computers take up most of that space.