Telus outages and service status in Delta, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Delta, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Langley, New Westminster, Vancouver, North Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 4 hours ago |
|
Langley
|
Phone | 5 hours ago |
|
Langley
|
Internet | 18 hours ago |
|
Surrey
|
Internet | 1 day ago |
|
Surrey
|
Internet | 2 days ago |
|
New Westminster
|
Phone | 2 days ago |
Community Discussion
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Telus Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Chris Withers (@Chris_Withers) reported from Norgate, British Columbia@TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.
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Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported from White Rock, British Columbia@steeletalk @TELUS @CKNW if you do not pay a Telus bill they destroy your credit report on exquifax = I hate Telus-fired my sister= **** telus= block me now.
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Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.
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Margieville (@Margieville) reported from Burnaby, British ColumbiaOver the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.
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Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia@TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus
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Amy Lanigan (@AmyMaree90) reported from Vancouver, British ColumbiaWtf is up with my internet @TELUS
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Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia@timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.
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Jeanne (@Meanchef) reported from West End, British ColumbiaGood morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.
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Amy Lanigan (@AmyMaree90) reported from Vancouver, British ColumbiaOur internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS
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Darren Watts (@DarrenWatts82) reported from Surrey, British Columbia@TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.
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Steven Schelling (@StevenINK) reported from Vancouver, British Columbia@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
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Luis Giraldo (@luisgiraldo) reported from Vancouver, British ColumbiaI think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.
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Jeanne (@Meanchef) reported from West End, British ColumbiaI believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.
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Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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ChristopheRichardson (@RichardsonYVR) reported from Vancouver, British ColumbiaCrazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...
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Kelsey Webb (@KelseyWebbratz) reported from Burnaby, British ColumbiaGot home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.
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Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia@AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍
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Caster Sandra (@caster_sandra) reported from Surrey, British Columbia@JustinTrudeau @TELUS ok got signal
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Stuart Dickson (@stuball6251) reported from New Westminster, British Columbia@MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.
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F3L!C!A S!LVA (@FreakyFelicia) reported from New Westminster, British ColumbiaAfter months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Diane Marie (@DianeMariePosts) reported@lgfc2 I gave spousal unit my X. Good phone. He turned down my previous 6. I will speak to Telus about a family plan. I guess getting employees is not easy these days, but I would fire that guy’s a**.
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Dietrich Osswald (@DietrichOsswald) reported@theJagmeetSingh Jagmeet, Think first ! - maybe Telus made a huge profit by tracking Canadians with the „Covid App“ paid by this government, the very one YOU support ?
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Nelligante (@nelligante) reported@theJagmeetSingh Companies like Telus need to be profitable. What do you suggest would be a acceptable profit to the NDP? Telus employs 90,000 people and is the 9th largest employer in Canada. They invest in Canada. Cell phone bills suck but if you want the best service you pay more.
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Bowen (@jpt16) reported@TELUS internet/cable/phone contract ending, bill going from $157 pm to $307 pm, are you freakin serious? Who on earth pays that amount for domestic service?
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Trish Pick (@PatriciaLeePick) reported@theJagmeetSingh Um... If anyone is still struggling with their Telus bill, they offer a cheaper option through public mobile. They even have a badass referral program and are ordering 20GB for $45. Never get overcharged for going over. Use my referral code: PQ8NN4
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Laurie Sturm (@LaurieSturm) reported@TELUSsupport whats up with channel 811 broken voice/freezing up??appears to be a telus problem. Why can't it be fixed??
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Riz Khan (@rafzal1305) reported@koodo website does not have any phone # to contact customer service. Digital Assist is not smart enough to help you except "Schedule a Callback". I set up "schedule a callback" but did not receive any call. Why don't companies have CSR phone # to resolve issues? @TELUS
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rayyu.eth (@rayyuphoto) reportedThis is ridiculous. I called @TELUS @TELUSsupport and followed the prompts to speak to EPP. I was told it would be an hour wait. After 1 hour 11 mins my call was redirected to the regular line where the rep says he has no training in EPP and he can’t help nor control the redirect
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Diane Marie (@DianeMariePosts) reported@msesheta Not so right now. Maybe holiday issues. I have booked a call with a *real person* three days hence. Telus won't allow me to find a plan for him and just do it on-line.
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heidi (@heidi07660157) reported@TELUS your customer service stinks. I don’t want to make phone calls. I want an agent to CHAT with ONLINE. You are inaccessible!