Telus Outage Report in Delta, British Columbia
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The latest reports from users having issues in Delta come from postal codes V4M, V4K and V4C.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Delta, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Port Moody, Richmond, Burnaby, Coquitlam, Delta, Coquitlam, Langley, Port Coquitlam, North Vancouver and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Port Moody |
Internet | |
| Surrey |
||
| Richmond |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Caster Sandra
(@caster_sandra) reported
from
Surrey, British Columbia
@JustinTrudeau @TELUS ok got signal
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Paul McAfee
(@MrPaulMcAfee) reported
from
Vancouver, British Columbia
When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything
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Adam MacGillivray
(@acemacg) reported
from
Surrey, British Columbia
@SarahCarms @TELUS Mine was glitchy yesterday. Didn’t connect to wifi then wouldn’t recognize the LTE network. I was able to reboot to fix it though.
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Chris Withers
(@Chris_Withers) reported
from
Norgate, British Columbia
@TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.
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Jeanne
(@Meanchef) reported
from
West End, British Columbia
Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.
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jim stockman
(@StockmanJim) reported
from
Coquitlam, British Columbia
@nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.
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Trevor
(@uniontrevor1975) reported
from
New Westminster, British Columbia
@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
@timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.
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Jeanne
(@Meanchef) reported
from
West End, British Columbia
I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.
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Jim Gordon
(@jimgordontv) reported
from
Surrey, British Columbia
@TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!
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Samuel Armstrong
(@RedSealSam) reported
from
North Vancouver, British Columbia
@CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.
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Daniel Fox
(@danudey) reported
from
Mount Pleasant, British Columbia
@MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.
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Scott Stevens
(@scuttlebuttdad) reported
from
Delta, British Columbia
@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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Tee
(@Life_is_2_Long) reported
from
Delta, British Columbia
@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
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The Real Thanksgiving was Last Month
(@jsney20) reported
from
Burnaby, British Columbia
Telus is bad. Please follow me for more Canadian Telecom info
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Tom Pearce
(@tompearc) reported
from
Vancouver, British Columbia
@TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS
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Bradley Smith
(@bradley) reported
from
Kensington-Cedar Cottage, British Columbia
@hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.
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Haren
(@HarenNt) reported
from
Vancouver, British Columbia
“Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS
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Kenneth A Lush
(@Kennethalush) reported
from
Surrey, British Columbia
@telus sent me my cable bill on Christmas morning. **** you Telus!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Wiazowski
(@TheBigWiazowski) reported
if you want the most incompetent customer service, make sure to sign up with @ADT by @TELUS . BRUTAL
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Eric Lawton
(@Eric0Lawton) reported
@Ibycter @TELUS Now that spoofing is so easy, blocking individual numbers is rarely effective. The phone companies could fix the spoofing by signing the metadata but it would require a global standard; too much trouble for them.
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just me
(@justme52500634) reported
@sunlorrie @zcstocks Lorrie, it's too late. 5G is here...Bell sent me a text telling me it's in my rural location and I could upgrade my phone. Bell & Telus announced last year they were installing Huawei. Trudeau never made a decision and now its here.
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A-Aron Alexander
(@AARONmALEXANDER) reported
Hey @TELUS @TELUSsupport there are 7 of your phones here sitting in our office. This was your mistake! We are not taking time out of our day to fix your mess. Send someone immediately to our office and pick up these phones by end of the week or I'll donate to a local charity!!
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Stephen Wood
(@stevewoodYYC) reported
@MichelletypoQ @Garossino While it’s good that citizens and corporations aren’t bound by FIPA I don’t have a lot of faith in corporations. Until consumers stop buying the products Telus will never stop selling them.
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Dogpatch_Ultra Classic
(@DogpatchH) reported
@koodo @lukebellefleur The issue is Koodo was a decent provider until Telus got thier greasy mitts on you. We got disconnected and when I tried to call and make a payment I was told by a supervisor that I was not aloud to do anything with the account. We are finding a new provider
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Greg The Asymmetrical 😸😽✌️ 🐕
(@DrTed77) reported
@ohnoyoudihnt @DrJayDrNo Sadly true. It’s grim that to actually get service, you need to talk to “customer retention” instead of “customer service.” Also, **** Telus with a big rubber ****. Then break it off & beat ‘em to death with the rest of it. (C) G. Carlin.
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Chad Goberdhan
(@780ChadG) reported
@TeamVisalus @FreedomMobile Trust me they suck dude worst cell provide there is .. check Shaw mobile and or even Telus
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Lisa. 🇨🇦
(@canadiancrsh) reported
@FacetiousCJ10 @TELUS I agree. Their service is not good. Not from personal experience but from friends. I had such good service at @TELUS
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Johnny Appleseed
(@MickAlvey1) reported
@TELUSsupport this is for anyone who this might affect. Since about sept 12,21 Telus changed something with their emails server. Didn’t bother to look after their customers. Bouncing my outgoing emails. WTF! Wholesale change to Google but overlooked many customers