Telus outages and service status in Delta, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Delta, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jun 14, 11:50 PM EDT.
- Internet (53%)
- Total Blackout (13%)
- Phone (13%)
- Wi-fi (11%)
- E-mail (7%)
- TV (2%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Delta, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, North Vancouver, Vancouver, Burnaby, Langley, New Westminster, Richmond, and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 2 days ago |
|
Surrey
|
Internet | 4 days ago |
|
North Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
Wi-fi | 7 days ago |
|
Surrey
|
Internet | 7 days ago |
|
North Vancouver
|
Internet | 7 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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๐จ๐ฆ๐ฏ๐ตThe Sam Murchison show๐บ๐ธ๐จ๐ฆ (@SamMurchison69) reported from Richmond, British Columbia@CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous
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Paul Barraclough (@paul_wb_wtf) reported from Delta, British ColumbiaHey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. Iโm not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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gabrielle (@realgabeangel) reported from Richmond, British Columbia@FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of
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Asim Maple (@asim_maple) reported from Surrey, British Columbia@TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever
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Stefano Buliani (@sapessi) reported from Vancouver, British ColumbiaI get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!
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Lucas Mastelaro (@lucasmastelaro) reported from Vancouver, British ColumbiaCan you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? Thatโs what @TELUS @TELUSsupport did with me today. #badcustomerservice
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Dan Machholz (@DanMachholz) reported from Surrey, British Columbia@ngreenizan Itโs as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shawโฆ
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Antman ๐๐ (@ntman__) reported from Burnaby, British Columbia@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
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Ross Derewianko (@PingRD) reported from Vancouver, British ColumbiaSo @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they wonโt touch the cables and donโt know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
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Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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Jana Angela Neria (@jamneria) reported from Vancouver, British Columbia@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Kerri Coombs (@kerricoombs) reported from Vancouver, British Columbia@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
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E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British ColumbiaUPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC
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Jim Gordon (@jimgordontv) reported from Vancouver, British ColumbiaHey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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Cheryl B. ๐จ๐ฆ (@CherylPrior1) reported from Langley, British Columbia@pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.
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Karla ูุงุฑูุง ุฌุจููู (she/her) (@asianhabibti) reported from Vancouver, British ColumbiaHassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British ColumbiaHi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew (@MPK527) reported@JonFraserTF @TELUS Telus customer service is brutal. As soon as I hear the thick accent of the foreign call center person I know Iโm going to be frustrated. They are going a similar direction as Tim Hortons. Would not recommend.
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Tom Mark (@TomMarknews) reported@garymasonglobe @TELUS Takes forever to get service. Been waiting 4 weeks for a new remote. Called today & was told the order was still being processed and a $30 charge for the remote. Tech put in a new order saying 7 to 10 biz days. Local Telus store offered a new one for free.
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Gary Mason ๐จ๐ฆ๐บ๐ฆ (@garymasonglobe) reportedHi @TELUS I am happy to report that someone from your team called and we sorted the problem out over the phone with the help of a video link. Fingers crossed, issue resolved.
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Canada Goose ๐จ๐ฆ (@CanadaGoose911) reportedTelus is the worst
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VernThurston (@VernThurston) reported@BlueNeox @JonFraserTF @TELUS Thank you-I didn't know that. My hope is for Star Link to get into cellphone networking service.
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James (@JamesMcNeill59) reported@JonFraserTF @TELUS Own your own phone. 1 to 2 year plan. Make sure the service is open after plan term. Now you're in a position to negotiate.
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CaliCanuck (@CanuckCali) reported@garymasonglobe Ugh... I get dumping Telus, their customer service disappeared years ago, but with all the Teslas on the roads, X, Starlink, etc, the ketamine-addled South African is tightening his grip over an unprecedented swath of the world's population, and all their data. Terrifying!
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ChinoAleman (@chinoalemano) reportedThis is the part that should make shorts nervous. Instead of covering today, shorts actually added another few percent to their position on $AMPG. They're doubling down, not getting out. And here's the kicker: the cost to borrow just jumped from ~35% to ~70%. โ 48% gross margins (up from 33%) โ Debt-free, ~$18M+ cash โ ~$200M market cap (sub-$1B) โ Revenue grew 165% last year โ FY2026 guidance of $50M+ โ Only American 64T64R AI-RAN radio โ Deployed at Telus (Tier-1 carrier) โ Strategic Partner in DoD-funded Open6G hub (next to NVIDIA, Dell, Qualcomm) โ NASA, NVIDIA, Amazon, IBM, Boeing, Lockheed, Northrop, L3Harris as customers โ Cryogenic LNAs for quantum (IBM, Google PoC) โ Space/SATCOM exposure as the sector re-rates โ Founder-led, CEO hasn't sold a share โ Short float ~35%, borrow fee spiking Let me explain why that matters. The short fee is what it costs to borrow shares to short. It spikes when demand to short outstrips the shares available to lend. A jump from 35% to 70% tells you the borrowable pool is drying up, fewer and fewer shares left to short, and brokers charging a fortune for the ones that remain. So now the shorts are in a worse spot on two fronts. They're bleeding ~70% annualized just to hold the position open, and there's less room left to add. That's a setup that pressures them to cover, not relax. Adding into that, at that cost, while fundamentals improve? That's a tough hand to keep playing. Not financial advice. I'm long $AMPG. DYOR. ๐ก
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Charles @ Victoria (@CharlesVic50) reportedCanada's CRTC needs to push much harder to bring Bell, Telus & Rogers into communication line over their extra fees and poor customer service while 'providing' some of the highest cellphone and internet fees in the entire world.
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Infokid (@Infokid1Infokid) reported@garymasonglobe @TELUS We had a problem at work on Sunday with Shaw. Resolved in 3 hours. TELUS sucks.