Telus Outage Report in Delta, British Columbia
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The latest reports from users having issues in Delta come from postal codes V4C.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (24%)
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Wi-fi (9%)
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TV (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Delta, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Surrey, Langley, Richmond, Delta, Port Coquitlam, New Westminster and Pitt Meadows.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Kelsey Webb (@KelseyWebbratz) reported from Burnaby, British Columbia
Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.
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Stuart Dickson (@stuball6251) reported from New Westminster, British Columbia
@MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.
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ChristopheRichardson (@RichardsonYVR) reported from Vancouver, British Columbia
Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...
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Margieville (@Margieville) reported from Burnaby, British Columbia
Over the past couple of days I've experienced the best & worst of customer service & support. @lululemon has killed it yet again with their planning for @SeaWheeze - great customer support. My experiece with my @telus webmail & @TELUSsupport has been quite the opposite.
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Steven Schelling (@StevenINK) reported from Vancouver, British Columbia
@gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.
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Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia
@TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!
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Michelle Bancroft (@banger19) reported from Vancouver, British Columbia
@TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation
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Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia
Wtf is up with my internet @TELUS
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Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported from White Rock, British Columbia
@steeletalk @TELUS @CKNW if you do not pay a Telus bill they destroy your credit report on exquifax = I hate Telus-fired my sister= **** telus= block me now.
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Darren Watts (@DarrenWatts82) reported from Surrey, British Columbia
@TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.
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Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia
25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.
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Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia
@TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!
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Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia
@TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia
Email down and out in Vancouver.....again. Thanks for nothing #Telus.
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Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia
@AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍
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Luis Giraldo (@luisgiraldo) reported from Vancouver, British Columbia
I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia
@pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.
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Ron Sine (@RSine57) reported from Burnaby, British Columbia
@TELUSsupport still 36 and still counting hours with no email. No answers as to why either. Poor job for everyone associated with #TELUS Do Better
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F3L!C!A S!LVA (@FreakyFelicia) reported from New Westminster, British Columbia
After months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library
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Margieville (@Margieville) reported from Burnaby, British Columbia
I'm in the 2nd day, heading into the 3rd with no email service which means all the documents I need & memories which are being shared with me for this weekend's race aren't accessible. You're one of the largest telecom companies @TELUS get your crap together and fix this!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Yaroslav Gavrilov (@appletester_rus) reported
The proposed restrictions will be quite strict. For example, at Pearson International Airport in Toronto, the federal government will ban the use of 5G base stations in a vast area around the runways themselves, as a result of which there will be no 5G service in the area. Telus
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Olitium (@Olitium) reported
@studingo @Shawhelp @TELUS I just recently did a move again due to some unfortunate stuff but the entire year I had Telus I never once dropped a frame streaming and or had any down time on the net other then the usual power outage!
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Commissioner Miner (@fanCRTCProfling) reported
.@TELUS, @TELUSNews, @TELUSint: Hi buddies, If you send me your "Online Harms" submission I will: A) Not say bad things about u for 1 week. B) Praise u in some way, everyday, for 1 week solid. C) I won't mention your aboriginal atrocities for 2 weeks solid. TY #CRTC
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Baljinder Bhullar (@Baljind15980744) reported
Telus is providing really bad network and customer services nowadays. I have 2 mobile lines & facing network issues from few days. When I called to Telus customer services, they are unable to solve my problem. What a bad experience with #Telus!@TELUS @TELUSsupport @telusmobility
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Blacksheep (@Blacksh11765022) reported
@PierrePoilievre How much Bell, Telus and Rogers stock have our MP's in their portfolios? We will never get free market wireless as long as they are part owners.
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta
@Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal
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Yaroslav Gavrilov (@appletesterrus) reported
after making a multibillion-dollar commitment, he learned that such damage would be caused." In another statement, Telus said that "the mobile industry as a whole was puzzled by the new government policy." The government is concerned about radio signals from 5G equipment that
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LoganDustman (@DustmanLogan) reported
@covie_93 Because they sell a Powerwall off grid / grid supplemental option. Where better to sell it from than where it's needed most? Full disclosure, I'm a #starlink user and may not care for his business practices but anything is better than rural Telus crap net.
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just me (@justme52500634) reported
@sunlorrie @zcstocks Lorrie, it's too late. 5G is here...Bell sent me a text telling me it's in my rural location and I could upgrade my phone. Bell & Telus announced last year they were installing Huawei. Trudeau never made a decision and now its here.
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Alex Hart (@Exallium) reported
@EricMnard1 @TELUS Prices will come down over the next decade or so. The foldable tech is brand new, so it comes with a premium.