Telus Outage in Delta, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Delta come from postal codes V4C, V4M, V4L and V4K.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Delta, British Columbia

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Delta and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Delta, British Columbia 12/01/2022 14:40

December 01: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 57.56% Internet
  • Phone 15.56% Phone
  • Wi-fi 11.77% Wi-fi
  • TV 6.83% TV
  • Total Blackout 4.22% Total Blackout
  • E-mail 4.06% E-mail

Live Outage Map Near Delta, British Columbia

The most recent outage reports and issues originated from Vancouver, Surrey, Burnaby, New Westminster, Delta, Coquitlam, Port Coquitlam, North Vancouver, Richmond, Langley, White Rock, Coquitlam, Port Moody and Pitt Meadows.

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CanadaVancouver E-mail
CanadaVancouver E-mail
CanadaSurrey Total Blackout
CanadaBurnaby Internet
CanadaVancouver Internet
CanadaNew Westminster TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:
  • realgabeangel gabrielle (@realgabeangel) reported from Richmond, British Columbia

    @FBI @CIA I have evidence that links Neteller and the management team into the PATHIC network (Rohit Joshi) into manipulation of data using Google servers (which ties in Google, Shaw, Rogers, Telus) and links @POTUS to improper legal misconduct by pardoning Jordan, an officer of

  • 2022inYVR_CA Nathan Sheng (@2022inYVR_CA) reported from Richmond, British Columbia

    @Telus, this #telus outage seems to be rather strategic. Somethings still work others don’t…

  • warandpeace Andrew Ferguson (@warandpeace) reported from Vancouver, British Columbia

    @MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯

  • GauravS19496069 Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia

    @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

  • mobius84 Miles (@mobius84) reported from Surrey, British Columbia

    @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

  • _hudsonny miranda hudson (@_hudsonny) reported from Vancouver, British Columbia

    Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.

  • ImJustPrinceA Prince (@ImJustPrinceA) reported from Port Moody, British Columbia

    I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too

  • punkrokk65 johnny V. (@punkrokk65) reported from Vancouver, British Columbia

    @TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

  • Test123Do Langley (@Test123Do) reported from Vancouver, British Columbia

    @TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours

  • Eni_gs Bernardo G. S. (@Eni_gs) reported from Burnaby, British Columbia

    Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport

  • yourbcagent Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS how come #CustomerService is sooooo horrible

  • ShamimAbbassi Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia

    @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

  • yourbcagent Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • chrismitcheldlr Chris Mitchell (@chrismitcheldlr) reported from Coquitlam, British Columbia

    As a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).

  • EmptyUK Mat Thomas (@EmptyUK) reported from Vancouver, British Columbia

    The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • jchoisea Juancho (@jchoisea) reported from Coquitlam, British Columbia

    Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • QuirkyBribri BriBri (@QuirkyBribri) reported from Kamloops, British Columbia

    @telusmobility having your sales person tell me to **** myself at the end of our short call for being a part of the EPP was not what I was expecting today. 🤷 - customer service for the win I guess. @TELUS @TELUSsupport ...

  • mrg_86 Matthew Greenwood (@mrg_86) reported

    @TELUS why are you the worst? Why is it impossible to get someone on the phone? Why are you billing me for a phone I haven’t received? Why does every number an agent leaves not answered? I’m resorting to Twitter after 40 mins on hold trying to find a device.

  • kvsrkrishnan Sivarama Krishnan (@kvsrkrishnan) reported

    @TELUSsupport @TELUS I lost my workday because my request to transfer my service to a new address was not processed. No appointments are found in system despite requesting one for 12/1. This is really frustrating.

  • am23799 . (@am23799) reported

    I changed from rogers to telus and now my imessage won’t connect to my number … does anyone know how to fix this???

  • OCTranspoLive OC Transpo Live (@OCTranspoLive) reported

    ONGOING: Debit/Credit payments and video chat function are unavailable at some ticket machines due to a Telus internet outage. Credit/debit and video chat function at ticket machines at Line 1 stations is available. 1/2

  • SilverCompass Brenda Potter Phelan 🇨🇦🇺🇦 (@SilverCompass) reported

    When exactly did @TELUSsupport get so bad? Waiting to get a credit for a #FIONA fast pass for 100 minutes and counting. Chat BOT is not helpful only frustrating. And let's talk about the fee charge for using a credit card shall we?? 20 years of loyalty should count. #TELUS

  • Gssaini11Guri guri (@Gssaini11Guri) reported

    @TELUS i tried to get the new phone over my existing line and called the call centre. The disconnect the call over the hold and moreover the offers given are not good enough in comparison to rogers. Hope i will get some help here.

  • Sally09154623 Free At Last (@Sally09154623) reported

    @FinanceLancelot I'm Telus and network is 👌

  • canning_bryan bryan canning (@canning_bryan) reported

    @TELUS on the phone for 70 mins waiting for a rep and I just hung up. It's just ridiculous that people have to wait this long to speak to someone at this company. You just lost a sale not that you care. **** I can't stand you

  • DannyBoy306 Daniel Klassen (@DannyBoy306) reported

    @Sportsnet there’s going to be a Monahan tribute video tonight. We want to see it at home too. Find out when, and make it happen please. Don’t screw us with a stupid Telus commercial…