Telus Outage Report in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Surrey, North Vancouver, Richmond, Coquitlam, Langley, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.

City	Problem Type	Report Time
Vancouver	Internet	18 hours ago
Vancouver	Total Blackout	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Surrey	Phone	2 days ago
Surrey	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Martin van den Hemel (@MartinvandenH) reported 22 seconds ago from Richmond, British Columbia

  Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds

• 
  Brad Veinot (@VanCityVeinot) reported 3 minutes ago from Vancouver, British Columbia

  Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

• 
  BdblE (@MsYouDoYou) reported 4 minutes ago from Burnaby, British Columbia

  @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

• 
  BdblE (@MsYouDoYou) reported 5 minutes ago from Burnaby, British Columbia

  So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

• 
  Grant Bowen (@bow_en_arrow) reported 9 minutes ago from North Vancouver, British Columbia

  @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

• 
  🎙Sikadime🔈 (@Sikadime) reported 10 minutes ago from Coquitlam, British Columbia

  @CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.

• 
  Curtis Wiebe (@DivisionW) reported 14 minutes ago from Surrey, British Columbia

  @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

• 
  Chad Rissanen (@chadrissanen) reported 17 minutes ago from Surrey, British Columbia

  @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 29 minutes ago from Vancouver, British Columbia

  I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 32 minutes ago from Vancouver, British Columbia

  @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

• 
  Lexa Hobenshield (@LexaHobenshield) reported 36 minutes ago from Anmore, British Columbia

  @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

• 
  jimmynighttime (@jimmynighttime) reported 37 minutes ago from Surrey, British Columbia

  @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

• 
  trevor (@vancitytrevor) reported 38 minutes ago from New Westminster, British Columbia

  @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

• 
  James Young (@jamespatyoung) reported 42 minutes ago from North Vancouver, British Columbia

  @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

• 
  Captain Tom E. Foote (@captainfoote) reported 49 minutes ago from Surrey, British Columbia

  For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

• 
  Jamie Billingham (@jamiebillingham) reported 49 minutes ago from Surrey, British Columbia

  So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.

• 
  Bernadette Keenan (@BernadetteNTF) reported 50 minutes ago from Surrey, British Columbia

  @malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus

• 
  Chris Falskow (@falskow) reported 51 minutes ago from Delta, British Columbia

  @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

• 
  Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported 56 minutes ago from Vancouver, British Columbia

  @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

• 
  Jennifer Duholke (@JDNovel) reported 56 minutes ago from North Vancouver, British Columbia

  @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brooke (she/they) (@Brookember) reported 4 minutes ago

  This Telus outage is very inconvenient for me today. I miss being a kid and not having a phone.

• 
  Mike Alfano (@MikeAlfano3) reported 5 minutes ago

  @TELUSsupport Telus has always been reliable. The one day they choose to be down is when my son is supposed to text me to pick him up lol.

• 
  Peter Vogel (@PeterVogel) reported 10 minutes ago

  @thevinnicks Not directly, and if you want Telus TV then ifbre is a must, but if you don't want Telus TV, or any of the other ancillary services Telus will try to upsell, then you can't beat the reliability of a copper landline. You'll never need to reboot a modem to make a phone call :)

• 
  bitter ness (@StregaNessa) reported 18 minutes ago from Toronto, Ontario

  If anyone tried to text me today, Telus was down and I didn't notice 🥲

• 
  Da Man From Manila (@BanaagAlex) reported 20 minutes ago from King, Ontario

  What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.

• 
  Matt (@mattyc87) reported 20 minutes ago

  @ketonesnmore @TELUSsupport Cool, I’m not with other companies. I’m with Telus and I’d like the service I’m paying for. 🤡

• 
  Cody Cowper 💯 (@Pock3tAces) reported 28 minutes ago

  @Devyngrant92 @TELUS @TELUSsupport Yo for real dude lol 2 days now it’s been garb or not working for me to

• 
  Barbara Vinnick (@thevinnicks) reported 28 minutes ago

  @PeterVogel No telus tv just a landline and internet. Good to know thanks. We were told to switch or they would cut off our service.

• 
  Halli Gallo (@HalliGallo) reported 29 minutes ago

  Facebook, WhatsApp, Instagram and now Telus have all gone down this week, some mercury retrograde energy it I’ve ever seen it…🌌

• 
  Jackie O'Lantern 🎃 she/her (@JaxSargette) reported 30 minutes ago

  @ErinStevensonSG Right? I learned about it just last week from my dad! It's called Call Control and I know for sure TELUS offers it (I'm a TELUS customer). Just log into your account and you should be able to find it!