Telus Outage Report in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, New Westminster, Langley, Vancouver, North Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Internet	11 hours ago
Surrey	Internet	17 hours ago
New Westminster	Phone	1 day ago
Langley	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported 4 minutes ago from West End, British Columbia

  Hi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!

• 
  Jana Angela Neria (@jamneria) reported 5 minutes ago from Vancouver, British Columbia

  @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

• 
  Cam Cavers (@camcavers) reported 15 minutes ago from Vancouver, British Columbia

  @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

• 
  Dharni D (@dharnid) reported 16 minutes ago from Surrey, British Columbia

  @TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)

• 
  Cam Cavers (@camcavers) reported 19 minutes ago from Vancouver, British Columbia

  @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

• 
  BdblE (@MsYouDoYou) reported 27 minutes ago from Burnaby, British Columbia

  Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.

• 
  Erica Young (@ericapomme) reported 29 minutes ago from Surrey, British Columbia

  @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

• 
  Dan Machholz (@DanMachholz) reported 29 minutes ago from Surrey, British Columbia

  @ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…

• 
  Ross Derewianko (@PingRD) reported 39 minutes ago from Vancouver, British Columbia

  So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

• 
  Kim (@LuvKimber) reported 40 minutes ago from Surrey, British Columbia

  So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

• 
  Diane S. Baker (@dianesbaker1) reported 42 minutes ago from Vancouver, British Columbia

  @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

• 
  Trevor (@EastvanTrev) reported 43 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  🇨🇦🇯🇵The Sam Murchison show🇺🇸🇨🇦 (@SamMurchison69) reported 47 minutes ago from Richmond, British Columbia

  @CIPSRT_ICRTSP Ask #Telus #bell #shaw if they would provide internet service to people who have no money for internet service at 8080 Anderson Rd Richmond BC. This is a necessity of life for some of the most vulnerable livi in extreme poverty. Please Bad Sam

• 
  Peter Meiszner (@PeterMeiszner) reported 52 minutes ago from Vancouver, British Columbia

  Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

• 
  RitchWorld (@RitchWorld) reported 53 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  ****&Span1745 (@cleanrag) reported 54 minutes ago from Vancouver, British Columbia

  @TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

• 
  BdblE (@MsYouDoYou) reported 54 minutes ago from Burnaby, British Columbia

  Every week @TELUS calls my phone and asks for my husband and every week I tell them to call his number and every week they apologize and say ok and every week they forget and every week I hang up on them because every week I still don’t want their crappy internet service.

• 
  mama bear (@trackwanderer) reported 54 minutes ago from Vancouver, British Columbia

  So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

• 
  Brandon Weese (@brandonweese89) reported 55 minutes ago from North Vancouver, British Columbia

  @TELUS suddenly no service for over 5 minutes. What’s the issue????

• 
  Jim Gordon (@jimgordontv) reported 60 minutes ago from Vancouver, British Columbia

  Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦 Mr. Whiplash 🇨🇦 (@WhiplashHimself) reported 5 minutes ago

  @JustCallMeEevee @TELUS @jeffstire5 Which really sucks. I’d still keep hounding them on social media. Hell, even bring it to news media. If you’re not the only one, then they’ll eat it up. Telus doesn’t like bad publicity

• 
  andrea c (@18AEC) reported 7 minutes ago

  @Bell can you please help me out since @TELUS once again has literally gone back on their word and has stolen money out of my pocket and has not one person in the company who can help me?

• 
  Bruce (@iamnewfster) reported 7 minutes ago

  @PatrickGilmore @TELUS You sure you wanna be telling the public you need help “getting it up”?

• 
  new year, same delightful ****** ❄️ BLM she/her (@thimblewad) reported 8 minutes ago

  Hey @TELUS, why are you letting us watch the first half of the first period for the Vancouver-Montreal game and then suddenly saying it’s unavailable due to regional blackout? This is bullshit.

• 
  Doug Alder - wear a damn mask, save lives (@DougAlder) reported 10 minutes ago

  Big shout out to @TELUS TV tech support in the Phillipines - gentleman who got my PVR back up and working properly was awesome. That's a rarity for 3rd party overseas tech support.

• 
  Patrick (@dude_ab1ded) reported 12 minutes ago

  What a bunch of pricks Telus are. On the nights you want them to have technical difficulties they somehow manage to broadcast the game in crystal clear HD. Sick of this ****.

• 
  Alex Braunig (@AlexBraunig) reported 12 minutes ago

  Hey @ShawInfo For three hours now your spectacular tech support team keeps transferring her to billing when it’s not a billing issue and our cable box still isn’t working and the tech department keeps asking her the same two questions Hey @TELUS what up?

• 
  Rick Hoff (@HoffRick) reported 13 minutes ago

  @cdlitke @JustinTrudeau I supported you for the Telus board and I support you for this. Unfortunately you don't tick any of the necessary boxes. Have you considered AIMCo?

• 
  Peter Anderst (@NurseofDoom) reported 21 minutes ago

  .@DShepYEG what is the NDP’s stance on Telus Babylon Health? I feel like I’m watching a private company singlehandedly pillage the health of our province with the blessing of the UCP. No continuity and poor outcomes, we are better than this IMO

• 
  TELUS Support (@TELUSsupport) reported 27 minutes ago

  @CountryMusicEmo When you first signed up with TELUS, you should have been given a TELUS email address, which ends with @telus.net - its an add on email service that you can use, if you choose to. Is there any email addresses that you typically use that ends with @telus.net?