Telus outages and service status in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Surrey, Port Moody, Burnaby, Richmond, and Anmore.

City	Problem Type	Report Time
Vancouver	Internet	4 hours ago
Vancouver	Internet	12 hours ago
Vancouver	Internet	14 hours ago
Vancouver	Internet	1 day ago
North Vancouver	Wi-fi	2 days ago
Surrey	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Ross Derewianko (@PingRD) reported 2 seconds ago from Vancouver, British Columbia

  So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

• 
  Don Hoglund (@randomdh) reported 3 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  Asim Maple (@asim_maple) reported 4 minutes ago from Surrey, British Columbia

  @TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever

• 
  John Reid (@johnb45_reid) reported 4 minutes ago from Coquitlam, British Columbia

  Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.

• 
  VWbugNuT (@Ryansisson7) reported 17 minutes ago from Surrey, British Columbia

  @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

• 
  Nicky Bullets (@nbrosef) reported 18 minutes ago from Vancouver, British Columbia

  @BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV never had complaints about their internet and I okay poker online. Just watch the upselling. Bloodsuckers all of them so.

• 
  Stephanie Hahn (@rxstephanie) reported 21 minutes ago from Vancouver, British Columbia

  @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

• 
  MelanieSerre (@thatmelanielynn) reported 22 minutes ago from Vancouver, British Columbia

  @TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!

• 
  Kiefer Abram (@kikithekrakra99) reported 23 minutes ago from Burnaby, British Columbia

  @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

• 
  Dave Pasin (@dave_pasin) reported 26 minutes ago from Vancouver, British Columbia

  @keithbaldrey If youve ever had to deal with @Telus you’d know this fiasco is par for the course. On a good day Telus is in a tight battle for one of the worst customer service, unresponsive, bureaucratic co’s in the country, on a bad day you get what happened.

• 
  Mat Thomas (@EmptyUK) reported 29 minutes ago from Vancouver, British Columbia

  The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab

• 
  #IndianStatus531 (@BlueCedarAngel) reported 32 minutes ago from Burnaby, British Columbia

  There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

• 
  Karla كارلا جبيلي (she/her) (@asianhabibti) reported 35 minutes ago from Vancouver, British Columbia

  Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 41 minutes ago from Vancouver, British Columbia

  Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

• 
  BdblE (@MsYouDoYou) reported 42 minutes ago from Burnaby, British Columbia

  @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

• 
  John Reid (@johnb45_reid) reported 45 minutes ago from Coquitlam, British Columbia

  Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?

• 
  E-Comm 9-1-1 (@EComm911_info) reported 47 minutes ago from Burnaby, British Columbia

  UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

• 
  John Reid (@johnb45_reid) reported 48 minutes ago from Coquitlam, British Columbia

  Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 50 minutes ago from Vancouver, British Columbia

  Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

• 
  SGC Dream a little. Dream a lot. (@SamGorC) reported 55 minutes ago from Vancouver, British Columbia

  I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hugo Pinheiro (@KintaCollective) reported 8 minutes ago

  @PsyopAnime Nah....just finally waking up and realizing that it has potential ( still lots to fix though like all the existing company monopolies ie: Bell , Rogers, telus etc )

• 
  Frustrated HCW 🇨🇦 (@stormymarie13) reported 9 minutes ago

  Nothing like spending 1.5 hours on the phone with @TELUS because their own rep borked my account last month and magically “no one can do anything about it” Currently holding for the 4th person, let’s see if they can fix the problem THEY caused…

• 
  DadLife (@Iamdadlife) reported 12 minutes ago

  @TELUSsupport @TELUS For months I was sent promotional texts from you to switch to Fibre, yet when trying to switch in December’26 there was some issues. I finally caved & authorized the transition in July Now during the final 36 holes of the @FedExChamp I have NO 🛜 NOR CABLE! Make it make sense!

• 
  jay X (@JasonI_X) reported 13 minutes ago

  @fordnation Ontario. • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.

• 
  TELUS Support (@TELUSsupport) reported 17 minutes ago

  @big_fan2019 Are you connected to your home Wi-Fi when looking? If you're currently off your home Wi-Fi (on mobile data or another network), those live channels automatically hide in the app lineup. Due to content provider broadcast restrictions, live NFL Sunday Ticket channels (1501-1516) on the TELUS TV+ app are strictly locked to your TELUS Home Internet connection.

• 
  XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported 18 minutes ago

  @Rogers sucks. Good job @TELUS @TempoBasketball

• 
  Bon (@bon_muses) reported 19 minutes ago

  @TELUS Your escalation team just informed me that despite being lied to by #Telus staff, and the #escalation team not doing their job, and then taking #unauthorized payment from my account, that was payment for being lied to! Yes. It’s true. You couldn’t make this **** up! @CRTCeng

• 
  JF (@jayfl39) reported 22 minutes ago

  @mikeinthevalley @TELUS @TELUSsupport I was 9 1/2hrs on the phone over 2 days with Telus trying to get my mom’s stuff sorted after my dad passed away. Their customer service is the biggest freakin joke. They also missed multiple scheduled callbacks from customer service agents and “managers”. Never again is to soon!

• 
  Parental Advisory (@Parental_OnX) reported 22 minutes ago

  Have missed 2 full days if work now waiting on @telus installation after moving. First day they weren't able to do anything because the tech was unable to fix a broken line. That got repaired and today the installer just didn't even bother to show up. As of Monday it will be 7 days (because I can get installers don't work weekends) with zero service and needing to use the public wifi in town just to communicate with anyone. This is entirely unacceptable. At least with other services I had the ability to hookup the damned modem and receivers myself, and not have to book off an entire day from work just to wait around for nothing at all. And no, I don't want to "DM" you Telus, it's kind of difficult when don't have any services at all. The LEAST your employees could do is keep their appointments, instead all I get is a text message at 5pm stating my "outside service has been completed". The outside service was done yesterday ffs. Likely because the actual linemen you have ARE competent. 16 hours of work and pay missed and zero compensation because customers time and livelihoods obviously don't matter.

• 
  DividendBoomer (@BoomerDivvies) reported 25 minutes ago

  @TELUS $T.TO I hate your company. Truly. Been a business customer for decades just to be treated like ****. Dealing with an issue, a serious mistake on YOUR part, has been gruelling and terrible. The incompetence from your side is inexcusable. Your departments don’t talk to each other leading me to coordinate everything. Hopefully I’ll be able to file a complaint against you with regulators. And you also have a cell tower on our site for which you’re currently asking for a lease extension. That’s gonna cost you big time.