Telus

Telus Outage Report in Delta, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Delta, British Columbia 01/28/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Langley, Surrey, Vancouver, Burnaby, Richmond, Coquitlam, Coquitlam, Port Moody, Delta, Port Coquitlam and North Vancouver.

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City Problem Type Report Time
CanadaLangley Internet
CanadaSurrey Wi-fi
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver E-mail
CanadaLangley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

  • jamespatyoung James Young (@jamespatyoung) reported from North Vancouver, British Columbia

    @dkeeping They do. But I find the 4K lags a lot on my Telus box. Moving to a new house and hoping the tech can help me out

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

  • jamiebillingham Jamie Billingham (@jamiebillingham) reported from Surrey, British Columbia

    So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.

  • JDNovel Jennifer Duholke (@JDNovel) reported from North Vancouver, British Columbia

    @TELUS Our TV signal here in North Van keeps dropping-been like this for two days. What’s up Telus? @NorthVanRT

  • LexaHobenshield Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia

    @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • DaddyR69 Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

  • jimmynighttime jimmynighttime (@jimmynighttime) reported from Surrey, British Columbia

    @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia

    .@TELUS advises that service has been restored.

  • Sikadime 🎙Sikadime🔈 (@Sikadime) reported from Coquitlam, British Columbia

    @CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia

    Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

  • auraalexandra16 Raymond (@auraalexandra16) reported from Richmond, British Columbia

    @TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.

  • BernadetteNTF Bernadette Keenan (@BernadetteNTF) reported from Surrey, British Columbia

    @malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus

  • DivisionW Curtis Wiebe (@DivisionW) reported from Surrey, British Columbia

    @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

  • bow_en_arrow Grant Bowen (@bow_en_arrow) reported from North Vancouver, British Columbia

    @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

  • chadrissanen Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia

    @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

  • rjfoster1511 Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • shess0highh summer girl ☀️ (@shess0highh) reported

    @TELUS is actually the worst

  • adasound_io Sagebrush is Adasound is Patchbay (@adasound_io) reported

    Inspired by a recent visit to the homes of two separate family members with new security camera systems: "How @telus could be forced by #canadianlaw to run its very own #ipfs pinning service with user-level #encryption"

  • JunkvBird JvB 🇺🇦 (@JunkvBird) reported

    @tarcohello @cbcnewsbc 2 tier system in practice will diminish care for gen. public bc the problem is limited staff. Private care will steal away already small pool of healthcare professionals. e.g. DRs moving to Telus Health, decrease office hrs already.

  • equidemm Michaela 📸✨ (@equidemm) reported

    @haydenmmusic Omg I’m so glad I’m not the only one!! I cannot have one conversation on the phone, not even one that last two minutes @TELUS @TELUSsupport pls help

  • AshPash2Lit Ash Pash (@AshPash2Lit) reported

    Trying to get through to @Rogers customer service is draining as hell. The call keeps dropping....ironically. @TELUS, what's up?

  • Shadsey Mike Shaddock (@Shadsey) reported

    @TELUS your customer service for new home owners is hot garbage!!! Day 8 no internet or WIFI! #Terrible

  • JenniferLh1234 jennifer L hatcher (@JenniferLh1234) reported

    November 2021 made me sick and I went to the hospital and why I rented the place is to not have problems but yet I did. Considering I am not the type a person to murder people as I been watched. Ever since my frist telus sin card got stolen as front property tenants bf did it.

  • psxo_sierra Sarah (@psxo_sierra) reported

    I’ll tweet ever day of my life that @TELUS @TELUSsupport has absolutely garbage signal in my neighbourhood. I use Facebook messenger to make phone calls on wifi now so my phone plan is useless. Hundreds of dollars a month to not be able use our phones as phones.

  • psxo_sierra Sarah (@psxo_sierra) reported

    @t_guswal @TELUS The tech support I received was borrow a friends phone and put your SIM card in it. The fact three phones we bought from them all can’t keep calls is no concern to them they basically laugh and say you dinosaurs still make phone calls and that’s the end of customer service.

  • itssteveeh Steve (@itssteveeh) reported

    @Shawhelp Man idk if it’s cause the router you’ve supplied is out dated or whatever but it drops connection out of nowhere pretty regularly and will not come back for hours. Pretty inconsistent service. Really thinking of switching to Telus. This happens far too often.