Telus Outage Report in Delta, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (22%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Live Outage Map Near Delta, British Columbia
The most recent Telus outage reports came from the following cities: Coquitlam, Vancouver, Surrey, North Vancouver, Pitt Meadows, Burnaby, Langley, Richmond, New Westminster and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Coquitlam |
Internet | |
| Vancouver |
Internet | |
| Surrey |
||
| Vancouver |
TV | |
| Surrey |
||
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
-
Phil Whelan 😷🇨🇦🦕🚀
(@philwhln) reported
from
Vancouver, British Columbia
@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
-
Brad Veinot
(@VanCityVeinot) reported
from
Vancouver, British Columbia
Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
-
Grant Bowen
(@bow_en_arrow) reported
from
North Vancouver, British Columbia
@TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?
-
trevor
(@vancitytrevor) reported
from
New Westminster, British Columbia
@TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
-
Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
-
Soren Jensen
(@smjnews) reported
from
Anmore, British Columbia
@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.
-
Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
-
Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
-
Oladada
(@whourDaDa) reported
from
Burnaby, British Columbia
One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
-
Martin van den Hemel
(@MartinvandenH) reported
from
Richmond, British Columbia
Hey @CBC! What’s the problem with your audio? Audio dropped in and out on Telus Optik TV Channel 800 and Telus Optik TV Channel 3, this morning/afternoon/evening which ruined my recording of @BBC #WaroftheWorlds
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
-
jimmynighttime
(@jimmynighttime) reported
from
Surrey, British Columbia
@TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?
-
Lexa Hobenshield
(@LexaHobenshield) reported
from
Anmore, British Columbia
@TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters
-
Candi Marie
(@CandiVanCity24) reported
from
Surrey, British Columbia
@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!
-
Curtis Wiebe
(@DivisionW) reported
from
Surrey, British Columbia
@TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?
-
Captain Tom E. Foote
(@captainfoote) reported
from
Surrey, British Columbia
For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Ross
(@RossGoodfellow2) reported
@jodyvance @TELUS @TELUSsupport Ha… l’ll tried a couple of times to cancel my Disney Plus. I pay for this service on my Telus bill and now another separate charge for Disney Plus shows up on my credit card. I can’t imagine what will happen when I call a third time.
-
bc_2027
(@bc_2025_vision) reported
@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
-
Daisy_D
(@Daisy_Dee73) reported
@Bell_Support -July we contact you re: bad cell service , partial resolution is we use our @TELUS wifi calling and lowered mth. bill. 2x’s since you charged us more and we have to call on our weekend to go over again & fix. Shopping other providers in comments.
-
Redacted440
(@runninghound669) reported
@MarkJCarney @bongbongmarcos Money, corporations, businesses, auto, investments, oil and gas leaving the country, may as well add tech support for Bell, Telus & Roger's to that list. Crown royal, furniture companies..all leaving faster than ever. The only thing built up fast is Carney's debt and airmiles
-
Wes Jones
(@WesDJones) reported
@FreedomMobile your shameless lack of professionalism is unacceptable. After 12 years of loyal patronage, I have switched to Telus because of you. You can explain to the CCTS why your staff refused resolution.
-
Itsy Bitsy Fighter
(@Sketti_Monster) reported
@TELUS @TELUSsupport I have been a client of yours since 1999. 26 years Now I have to book off an entire evening to get to speak with a rep 54 minutes & nothing yet Our rates are sky high with no service. Other than telus trying to sell us security systems I never hear from them.
-
Mehmet Tohti
(@MehmetTohti) reported
Canadian service providers — @Rogers, @Bell, @TELUS — have some serious work to do. Lately, I’ve been getting more fake calls, robocalls, and scam calls than ever before. Almost like my phone is just for scam callers only. So let me ask this plainly: am I paying these companies every month just so scammers can reach me more easily? It’s starting to feel like our telecom giants have become the bridge — or worse, the liaison — between customers and criminals. Insane
-
Tahmoh Penikett
(@TahmohPenikett) reported
@Rogers on hold 44 minutes now. For the highest profiting cellular provider in Canada, you guys sure provide absolute shite service. Ridiculous. Hire more staff. Can’t even get a specialist online, as there’s a massive queue. @Bell @TELUS who’s looking for a new customer?
-
WyzeOne
(@Remlam) reported
@MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!
-
Mike Goodreau
(@mgoodreau93) reported
Hey @TELUS think maybe in southwestern Ontario we could get some better service? I’m dropping calls in the middle of my yard with nothing overhead blocking reception……. Been like this for a while now, nothing new… maybe @Rogers or @Bell can hook my buisness up better??