Telus Outage Report in Delta, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Delta, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Langley, Coquitlam, North Vancouver, Port Moody, Burnaby, Richmond, Coquitlam, Delta and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Surrey |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Langley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS
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Jeanne
(@Meanchef) reported
from
West End, British Columbia
Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.
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Tom Pearce
(@tompearc) reported
from
Vancouver, British Columbia
@TELUSsupport I have been down that telus alogorithm before... With no success. You have the box # and street intersection already.
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Daniel Fox
(@danudey) reported
from
Mount Pleasant, British Columbia
@MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.
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Bradley Smith
(@bradley) reported
from
Kensington-Cedar Cottage, British Columbia
@hellofisher I’ve had really good experience with the speeds and reliability of TELUS in my building (which is newer). Customer support is mediocre but has helped when I’ve needed them.
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Jeanne
(@Meanchef) reported
from
West End, British Columbia
I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.
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Kenneth A Lush
(@Kennethalush) reported
from
Surrey, British Columbia
@telus sent me my cable bill on Christmas morning. **** you Telus!
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Scott Stevens
(@scuttlebuttdad) reported
from
Delta, British Columbia
@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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Paul McAfee
(@MrPaulMcAfee) reported
from
Vancouver, British Columbia
When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything
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Tee
(@Life_is_2_Long) reported
from
Delta, British Columbia
@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
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Caster Sandra
(@caster_sandra) reported
from
Surrey, British Columbia
@JustinTrudeau @TELUS ok got signal
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Haren
(@HarenNt) reported
from
Vancouver, British Columbia
“Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS
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The Real Thanksgiving was Last Month
(@jsney20) reported
from
Burnaby, British Columbia
Telus is bad. Please follow me for more Canadian Telecom info
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Adam MacGillivray
(@acemacg) reported
from
Surrey, British Columbia
@SarahCarms @TELUS Mine was glitchy yesterday. Didn’t connect to wifi then wouldn’t recognize the LTE network. I was able to reboot to fix it though.
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Amy Lanigan
(@AmyMaree90) reported
from
Vancouver, British Columbia
@timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.
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Trevor
(@uniontrevor1975) reported
from
New Westminster, British Columbia
@rbraich @TELUS @TELUSsupport U dont get it obviously. Outsourcing and paying these people nothing while giving horrible service #keepitlocal 🇨🇦
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Chris Withers
(@Chris_Withers) reported
from
Norgate, British Columbia
@TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.
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Jim Gordon
(@jimgordontv) reported
from
Surrey, British Columbia
@TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!
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Samuel Armstrong
(@RedSealSam) reported
from
North Vancouver, British Columbia
@CraveCanada hello, my crave apps on smart tv and iPad are not letting me access any shows, and it says to contact service provider and that I’m not subscribed. I am subscribed and was literally watching a show yesterday. It also still working on my Telus on demand.
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jim stockman
(@StockmanJim) reported
from
Coquitlam, British Columbia
@nconvey Same happened with me for Shaw yesterday. 1019 then call back saying #1. Waited an additional 38 minutes and then apologetic because couldn’t help. Going to see Telus today.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Ellingson
(@Stevenell33) reported
@theJagmeetSingh Would you care if it was a Telus outage? I guess you are concerned since it was a Rogers outage with a large customer base in Ontario. It would help if you remembered you are an MP from BC now, not Ontario.
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James Simpson 4x💉
(@j2simpso) reported
@cdspower Bell and Telus are to blame too. How many Canadians died because they were unwilling to allow a Rogers customer to place a 911 call on their network? Let’s talk about that too!
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Greg Michaels
(@kootenayGreg) reported
A lost a nut for my #giantbicycle i went to various bike stores to find the specially designed M06 nut. No luck. I asked Giant if they had any, no response. Granted it’s been a week. Maybe Giant has a lot of issues and they’re sharing their CSR with BMO, Telus & Rogers
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Greg, but voting for Summer 🇨🇦
(@Gregair13) reported
My home internet and cable have been down for over 24 hours but because I don’t get home till after 10pm yesterday I haven’t bothered fixing it. Now I’m on hold for 30+ minutes. Thanks @TELUS @TELUSsupport
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Rebecca
(@becsmhall) reported
@TELUS charging $30 for 1GB of data is robbery and not sustainable for the average Canadian. Taking money from my account without my permission for this and refusing to pay it back is theft. @CBCNews help us by putting pressure on big corporations to be fair #affordablewifi
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Patrick and Max- Just a guy and his dog
(@pnaught13) reported
Hey @TELUS @TELUSsupport can ya stop with the sales calls!! Yesterday a got a call trying to sell me home security, today someone trying to sell me an iPhone 13. Enough already. How about you fix your network so I stop getting dropped calls with people I want to talk to? #Telus
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TELUS Support
(@TELUSsupport) reported
@pnaught13 Hi Patrick! If you do not wish to receive marketing calls, please send us a DM when you get the chance, so we can make a request for your number to be added to the Do Not Call TELUS list and look into the network issues that you are experiencing.
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Redbird ☮️
(@Redbird01478501) reported
What if the Rogers Internet crash in Canada was a cyber attack & not simply a maintenance glitch. We’ll never know but scary if they attack Rogers, Bell & Telus all at once.
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Sarah
(@psxo_sierra) reported
@TELUS Cell service is still garbage but hey, why work on that
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ThePithyTory
(@ThePithyTory) reported
Why does #telus service sucks in Penticton? I’m glad the whole network doesn’t go down, but #telus needs to up its game here!