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Telus Outage Report in Delta, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, North Vancouver, Vancouver, Richmond, Coquitlam, Langley, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.

CityProblem TypeReport Time
Surrey Phone 4 hours ago
Surrey Internet 4 hours ago
Surrey Wi-fi 1 day ago
North Vancouver TV 1 day ago
Vancouver Wi-fi 1 day ago
Vancouver TV 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

  • AmyMaree90
    Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Wtf is up with my internet @TELUS

  • Meanchef
    Jeanne (@Meanchef) reported from West End, British Columbia

    I believe that there is someone in @TELUS @TELUSsupport that can help my inquiry. I don't think it's fair that you cut service on your paying customer and your system cannot process the glitch on your side.

  • luisgiraldo
    Luis Giraldo (@luisgiraldo) reported from Vancouver, British Columbia

    I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

  • KelseyWebbratz
    Kelsey Webb (@KelseyWebbratz) reported from Burnaby, British Columbia

    Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.

  • Shamindiamonds
    Shahraz Kassam (@Shamindiamonds) reported from Burnaby, British Columbia

    25 hours without internet, tv or home phone! Come on @TELUS you need to improve your repair service. Can’t leave your customers in the dark for so long. Our whole neighborhood is without service since 10:30pm Wednesday night.

  • Life_is_2_Long
    Tee (@Life_is_2_Long) reported from Delta, British Columbia

    @stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating

  • MrakicCanada
    Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported from White Rock, British Columbia

    @steeletalk @TELUS @CKNW if you do not pay a Telus bill they destroy your credit report on exquifax = I hate Telus-fired my sister= **** telus= block me now.

  • DarrenWatts82
    Darren Watts (@DarrenWatts82) reported from Surrey, British Columbia

    @TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.

  • RichardsonYVR
    ChristopheRichardson (@RichardsonYVR) reported from Vancouver, British Columbia

    Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...

  • scuttlebuttdad
    Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia

    @telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.

  • StevenINK
    Steven Schelling (@StevenINK) reported from Vancouver, British Columbia

    @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

  • AmyMaree90
    Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    @timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.

  • Chris_Withers
    Chris Withers (@Chris_Withers) reported from Norgate, British Columbia

    @TheSpecialist4 @TELUS Pure value: Freedom. Highly dependent on whether the service in your area does or does not lick.

  • AmyMaree90
    Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS

  • Meanchef
    Jeanne (@Meanchef) reported from West End, British Columbia

    Good morning @TELUS , my friend is not much of a Twitter user but I really want to use this platform, to get some serious action on his mobile service. Why is it a loyal customer to you get treated like you guys don't care. This is the 3rd time he had to do with his billing.

  • stuball6251
    Stuart Dickson (@stuball6251) reported from New Westminster, British Columbia

    @MelissaLMRogers @jstweedie Post a sign ShiftWorker Absolutely No Canvassing or Solicitation Used to work shift work, if some one ignored sign it was sometimes worth it to give them hell (and see who/what they were hawking) Telus and Shaw cable salesmen were the worst.

  • galleryss
    Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia

    @AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍

  • FreakyFelicia
    F3L!C!A S!LVA (@FreakyFelicia) reported from New Westminster, British Columbia

    After months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library

  • caster_sandra
    Caster Sandra (@caster_sandra) reported from Surrey, British Columbia

    @JustinTrudeau @TELUS ok got signal

  • jsney20
    The Real Thanksgiving was Last Month (@jsney20) reported from Burnaby, British Columbia

    Telus is bad. Please follow me for more Canadian Telecom info

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jon_a_ross
    jon_a_ross (@jon_a_ross) reported

    @TELUS just intercepted a scam call at my parents, trying to get them to send money for a grandkid in jail. Any way to report the ‘blocked call’ number so they get shut down for good? Kinda want to stop the old folks from getting scammed.

  • 0pity4stupidity
    Ruffle your feathers (@0pity4stupidity) reported

    @TELUS wtf is going on with this 5g in Montreal it’s slow as molasses

  • alexcerne
    Alex Banks (@alexcerne) reported

    The wonderful thing is that I have no choice. Telus has the best service where I work and the other companies are also a bunch of thieving bastards.

  • BryanVision
    Bryan (@BryanVision) reported

    Shout out to the fine folks at @TELUS for joining our search for an iPhone owner who lost their phone recently. The SIM was deactivated so they had to do some seriously work apparently. They located the owner! So happy to help!

  • BurnCity79
    JJ (@BurnCity79) reported

    @TerryRo68000655 @TELUS They are criminals. They just sold me a "brand new phone" a month ago which I'm convinced is actually refurbished. It stopped working after a few weeks & @TELUSsupport just told me it's not their problem.

  • BurnCity79
    JJ (@BurnCity79) reported

    @TELUSBusiness Telus is a scam. They just sold me a refurbished phone they advertised as brand new. A few weeks after I received this "new phone" it started crapping its pants. I called @TELUSsupport who told me it wasn't their problem.

  • Fan_of_Gorton
    Volodymyr Zelensky Fan 🕉️ (@Fan_of_Gorton) reported

    @PNWPragmatist Rogers was so terrible, we only used it for a year and switched to Telus.

  • Himanshu_Khtrpl
    Himanshu Khetarpal (@Himanshu_Khtrpl) reported

    @TELUSsupport I am using the 1 GBPS PureFibre home internet. With plan, I am suppose to get 10 Telus Emails but when I try to select it, it says something went wrong. So far I haven’t got any help on this.

  • BurnCity79
    JJ (@BurnCity79) reported

    @Allthingswhisky @TELUSsupport 8 years with Telus...never had to call me for any reason or chase me for payments & this is the thanks I get for being a good customer.

  • hugoslabbert
    Hugo Slabbert 💙 #ABetterABK (@hugoslabbert) reported

    @_cmurray Yup. I was very happy with our Telus service. Shaw's actually been good out here. Obviously not the same symmetric options, but good coverage given how far we are out into the sticks.