Telus Outage Report in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: New Westminster, Langley, Vancouver, Surrey, North Vancouver, Richmond, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
New Westminster	Phone	11 hours ago
Langley	Internet	22 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	3 days ago
Vancouver	Total Blackout	3 days ago
Vancouver	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 7 minutes ago from Surrey, British Columbia

  @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

• 
  Nigel Cole (@Nigel_Cole59) reported 11 minutes ago from White Rock, British Columbia

  @TELUS have tried twice to buy accessories at your Semihamoo mall in Surrey location. The rude/useless asian girl at the door does everything to discourage business, wants a full explanation of why you wish to enter. What nonsense. Finished with TELUS.

• 
  📷 𝙸𝚊𝚗 𝙰𝚕𝚎𝚡𝚊𝚗𝚍𝚎𝚛 𝙼𝚊𝚛𝚝𝚒𝚗 🎸 (@IanAMartin) reported 17 minutes ago from Mount Pleasant, British Columbia

  @Catelli2Oh Or a Telus customer, who is the big telco out here. I don’t seem to be affected, however, so we must not be reliant on Bell this far west. Plus, there’s a massive pipeline down the west coast of North America anyway.

• 
  Sadia Pannun (@sadia_74) reported 26 minutes ago from Surrey, British Columbia

  anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS

• 
  Martin van den Hemel (@MartinvandenH) reported 26 minutes ago from Richmond, British Columbia

  Fantastic news. I’m a @TELUS customer and if they continued down the wrong path for 5G, I was considering switching to Rogers or Bell. Short-term pain for long-term gain.

• 
  Sadia Pannun (@sadia_74) reported 28 minutes ago from Surrey, British Columbia

  @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 29 minutes ago from Vancouver, British Columbia

  @TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2

• 
  AHF AllHardwoodfloor (@moersch) reported 30 minutes ago from Vancouver, British Columbia

  @runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

• 
  Dr. Pete Poovanna (@poovannact) reported 32 minutes ago from New Westminster, British Columbia

  @TELUSsupport I have a TELUS home account, why do I need to provide another verification for mobile services. I am not comfortable to provide SIN via phone.. This service person called from India.

• 
  dj fuentes (@chinitta) reported 35 minutes ago from Vancouver, British Columbia

  Conversation. She sounded very uncertain of the said program/ promotion. Fast forward 2wks after, NO FOLLOW UP PHONE CALL @TELUS @TELUSsupport crappy service! Just got off the phone with another customer rep. In all fairness, he was apologetic and kind. Still, No resolution.

• 
  Bruno Athayde 🇨🇦 🇧🇷 🏳️‍🌈 (@athayde_br) reported 36 minutes ago from Vancouver, British Columbia

  @TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

• 
  BdblE (@MsYouDoYou) reported 38 minutes ago from Burnaby, British Columbia

  I just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.

• 
  Kate Madden (@kate0madden) reported 43 minutes ago from Vancouver, British Columbia

  @NicESpurling @NatalieTheCapn Telus was a terrible experience and I eventually just gave up.

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 43 minutes ago from Vancouver, British Columbia

  @TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.

• 
  Moke (@mykeymause) reported 44 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  #IndianStatus531 (@BlueCedarAngel) reported 44 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  Salmon n'Bannock (@SnBVancouver) reported 44 minutes ago from Vancouver, British Columbia

  @TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

• 
  Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 46 minutes ago from Vancouver, British Columbia

  Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...

• 
  Nigel Cole (@Nigel_Cole59) reported 51 minutes ago from White Rock, British Columbia

  @TELUS very rude and defensive clerk working at your Semihamoo mall location in Surrey. She is a young Asian on today at 4pm acting like she owns TELUS and she is a prision guard keeping customers out...unbelievable no other shop as paranoid as TELUS

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 51 minutes ago from Surrey, British Columbia

  @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kassie (@Kassie_YEG) reported 7 minutes ago

  Looking at homes in Rundle and Beverly Heights in Edm. No Telus. What is @shawcable like over there. Dont want to have to call @Shawhelp . Come on #Yeg lets start calling out these internet providers if they offer horrible service #ShawCommunications #ShawCable

• 
  Peter; the socialist alien from Area 51 ®©™ (@ParaInTheWorld) reported 11 minutes ago

  @samuraifingers I was talking with telus and they even notice that the pins on the Huawei phones are a wide spread issue. But yes the lint and fluff does have something to play with it.

• 
  Eliana Bray (@ZWineNinja) reported 11 minutes ago from West Bench, British Columbia

  @vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)

• 
  James (@bikerdad1980) reported 17 minutes ago

  @TELUS Telus "we want to end bullying" Hell, you are the bullies. horse ****.

• 
  The Werewolf (@TheoWerewolf) reported 17 minutes ago

  and don't have NFC. My iPhone SE does have NFC, but doesn't support Google Pay. So I signed up for a 10GB/mo plan on Koodo which is Telus and seems to have more towers around my office. If that works on the Moto Z3 Play - I have no option but to switch carriers.

• 
  James (@bikerdad1980) reported 18 minutes ago

  @TELUS Telus has great speeds but lacks in the service department.... By a looooong shot.

• 
  Kairos Cognitive Care (@kairoscognitive) reported 21 minutes ago

  @paqtasit @redmcgraw1 @CBCMeg Also, the right to emergency medical service is constitutionally defended. There is no such thing as a private clinic that operates as an ER. Therefore, AHS legally cannot 100% refuse him medical services so they’re not. Just like TELUS for phone, Dir En for gas, Enmax for elec.

• 
  Pixelpump 🏴 *NOW WITH 5G (@pixelpump) reported 21 minutes ago

  Is @telus fiber down all over Vernon BC?

• 
  PKP (@ppayette) reported 22 minutes ago

  @TELUS 23 mins in and now on hold AGAIN just to reset my login password and have my email work on my phone again. Why is this taking so long?? We are business anywhere and spend a small fortune on our account! Why is this so complicated? 😡

• 
  teslainvernon (@teslainvernon) reported 23 minutes ago

  @sgeve @TELUSsupport @TELUS ours just started working again about 2 minutes ago. Is yours still down?