Telus outages and service status in Delta, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus generated 4 outage signals in the last 24 hours around Delta, including 4 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received Apr 21, 7:34 PM EDT.

Internet (54%)
Wi-fi (17%)
Phone (17%)
TV (7%)
Total Blackout (5%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Delta	Baseline
Apr 21, 5:00 AM EDT	0	0	0
Apr 21, 5:20 AM EDT	0	0	0
Apr 21, 5:40 AM EDT	0	0	0
Apr 21, 6:00 AM EDT	0	0	0
Apr 21, 6:20 AM EDT	0	0	0
Apr 21, 6:40 AM EDT	0	0	0
Apr 21, 7:00 AM EDT	0	0	0
Apr 21, 7:20 AM EDT	0	0	0
Apr 21, 7:40 AM EDT	0	0	0
Apr 21, 8:00 AM EDT	0	0	0
Apr 21, 8:20 AM EDT	0	0	0
Apr 21, 8:40 AM EDT	0	0	0
Apr 21, 9:00 AM EDT	0	0	0
Apr 21, 9:20 AM EDT	0	0	0
Apr 21, 9:40 AM EDT	0	0	0
Apr 21, 10:00 AM EDT	0	0	0
Apr 21, 10:20 AM EDT	0	0	0
Apr 21, 10:40 AM EDT	0	0	0
Apr 21, 11:00 AM EDT	0	0	0
Apr 21, 11:20 AM EDT	0	0	0
Apr 21, 11:40 AM EDT	0	0	0
Apr 21, 12:00 PM EDT	0	0	0
Apr 21, 12:20 PM EDT	0	0	0
Apr 21, 12:40 PM EDT	0	0	0
Apr 21, 1:00 PM EDT	0	0	0
Apr 21, 1:20 PM EDT	0	0	0
Apr 21, 1:40 PM EDT	0	0	0
Apr 21, 2:00 PM EDT	0	0	0
Apr 21, 2:20 PM EDT	0	0	0
Apr 21, 2:40 PM EDT	0	0	0
Apr 21, 3:00 PM EDT	0	0	0
Apr 21, 3:20 PM EDT	0	0	0
Apr 21, 3:40 PM EDT	0	0	0
Apr 21, 4:00 PM EDT	0	0	0
Apr 21, 4:20 PM EDT	0	0	0
Apr 21, 4:40 PM EDT	0	0	0
Apr 21, 5:00 PM EDT	0	0	0
Apr 21, 5:20 PM EDT	0	0	0
Apr 21, 5:40 PM EDT	0	0	0
Apr 21, 6:00 PM EDT	0	0	0
Apr 21, 6:20 PM EDT	0	0	0
Apr 21, 6:40 PM EDT	0	0	0
Apr 21, 7:00 PM EDT	0	0	0
Apr 21, 7:20 PM EDT	0	0	0
Apr 21, 7:40 PM EDT	0	0	0
Apr 21, 8:00 PM EDT	0	0	0
Apr 21, 8:20 PM EDT	0	0	0
Apr 21, 8:40 PM EDT	0	0	0
Apr 21, 9:00 PM EDT	0	0	0
Apr 21, 9:20 PM EDT	0	0	0
Apr 21, 9:40 PM EDT	0	0	0
Apr 21, 10:00 PM EDT	0	0	0
Apr 21, 10:20 PM EDT	0	0	0
Apr 21, 10:40 PM EDT	0	0	0
Apr 21, 11:00 PM EDT	0	0	0
Apr 21, 11:20 PM EDT	0	0	0
Apr 21, 11:40 PM EDT	0	0	0
Apr 22, 12:00 AM EDT	0	0	0
Apr 22, 12:20 AM EDT	0	0	0
Apr 22, 12:40 AM EDT	0	0	0
Apr 22, 1:00 AM EDT	0	0	0
Apr 22, 1:20 AM EDT	0	0	0
Apr 22, 1:40 AM EDT	0	0	0
Apr 22, 2:00 AM EDT	0	0	0
Apr 22, 2:20 AM EDT	0	0	0
Apr 22, 2:40 AM EDT	0	0	0
Apr 22, 3:00 AM EDT	0	0	0
Apr 22, 3:20 AM EDT	0	0	0
Apr 22, 3:40 AM EDT	0	0	0
Apr 22, 4:00 AM EDT	0	0	0
Apr 22, 4:20 AM EDT	0	0	0
Apr 22, 4:40 AM EDT	0	0	0
Apr 22, 5:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Richmond, Langley, New Westminster, North Vancouver, Coquitlam, Burnaby, Coquitlam, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Internet	10 hours ago
Vancouver	Internet	11 hours ago
Surrey	Wi-fi	12 hours ago
Vancouver	Internet	17 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

6 recent signals

11 hours ago

Surrey

2 recent signals

10 hours ago

Richmond

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

Prince (@ImJustPrinceA) reported 12 seconds ago from Port Moody, British Columbia
I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.
Prairie Paul (@PaulDoroshenko) reported 7 minutes ago from Vancouver, British Columbia
@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
Cam Cavers FKA Cam Cabers (@camcavers) reported 8 minutes ago from Vancouver, British Columbia
@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
Gaurav Sharma (@GauravS19496069) reported 16 minutes ago from Surrey, British Columbia
@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
Don Hoglund (@randomdh) reported 20 minutes ago from Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
Gustavo Lin | 林偉綸 (@Gusslin) reported 23 minutes ago from Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
Miles (@mobius84) reported 26 minutes ago from Surrey, British Columbia
@TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.
BdblE (@MsYouDoYou) reported 27 minutes ago from Burnaby, British Columbia
@dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.
Jeffery Simpson (@JefferySimpson) reported 27 minutes ago from Surrey, British Columbia
In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
David Schreck (@StrategicThghts) reported 29 minutes ago from North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
Steven 🇨🇦 ✡️ (@spawnsteryvr) reported 34 minutes ago from Vancouver, British Columbia
Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
Lucas Mastelaro (@lucasmastelaro) reported 39 minutes ago from Vancouver, British Columbia
Can you imagine booking an appointment with a customer for an essential service and not showing up? And not calling to reschedule? That’s what @TELUS @TELUSsupport did with me today. #badcustomerservice
BdblE (@MsYouDoYou) reported 42 minutes ago from Burnaby, British Columbia
@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
Grant Dawson (@pyeinburnaby) reported 51 minutes ago from Buckingham Heights, British Columbia
Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
Bernardo G. S. (@Eni_gs) reported 51 minutes ago from Burnaby, British Columbia
Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported 54 minutes ago from Vancouver, British Columbia
@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
aanshik1 (@Aanshik1) reported 55 minutes ago from Vancouver, British Columbia
@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
Chris Mitchell (@chrismitcheldlr) reported 56 minutes ago from Coquitlam, British Columbia
As a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).
Brandon Weese (@brandonweese89) reported 56 minutes ago from North Vancouver, British Columbia
@TELUS suddenly no service for over 5 minutes. What’s the issue????
Ross Derewianko (@PingRD) reported 59 minutes ago from Vancouver, British Columbia
So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

itsmeforsure(DB) (@yesitismeagainz) reported 3 minutes ago
@PhooeysPhosters I love. We are rural and beats telus crap all to hell....
K (@KevinInAbby) reported 4 minutes ago
@TELUS @TELUSsupport Your iPhone app has so many issues lately! Playback errors for live tv all the time!! Do better!!!!
Scott F Shefford (@sfshefford1) reported 7 minutes ago
Not a day goes by in this **** hole of a city that stupid stuff continues and of course Telus is on the grift
David Somers (@DavidSomers4455) reported 8 minutes ago
They hacked my virgin mobile , account , water estimated 650.00 now a credit service for equipment turned in Telus ( or whatever ) Million people dead and they do anything to get ahead 🤬
Parmar_Jaininder (@JackMac47644341) reported 8 minutes ago
@w3ndsHere @TELUS @TELUSsupport Yes , it is down for me in Surrey
Canadian Oil 🇮🇱 (@oilcanadian4) reported 9 minutes ago
@TELUS can go straight to hell. 20 years, an hour on hold, and still nothing. I hate them. Going to @PatriotMobile I would rather pay a bit more then a support @telus who offshores CANADIAN JOBS for PROFIT
TheDadalorian (@BigSexy9216) reported 12 minutes ago
@DaveEDanna Man! That is crazy! We, on a good day get 35-40 Mbps download, but we are in Canada with Telus, and they are a terrible provider.
Mike Chernichen (@MChernichen) reported 17 minutes ago
@jillschnarr Do you feel good about a company that bullies customers to purchase new home security systems by issuing a threat to refuse to monitor the customer's existing system? I received a registered letter today from Telus doing just that. Sounds like I should be talking to the CRTC!
Alan (@Alan13105453) reported 21 minutes ago
Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.
Gavin Bamber (@GavinBamber) reported 22 minutes ago
@steeletalk Their phone service is out. Must be Telus.