Telus

Telus Outage Report in Delta, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Delta, British Columbia 02/20/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Delta, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Surrey, Langley, Coquitlam, Port Moody, Richmond, Coquitlam and Delta.

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City Problem Type Report Time
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaNorth Vancouver Wi-fi
CanadaVancouver Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

  • apukwa Scott M. (@apukwa) reported from Coquitlam, British Columbia

    Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

  • randomdh Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @keithbaldrey Good for @Telus to remedy the issue with the call centres and finding ppl to man the phones. Just curious why Telus can’t respond to actual customer concerns that quickly & remedy issues that arise. Funny how that works.

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    **** Telus money grubbing ********!!!!

  • rxstephanie Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • naidoo_emmanuel Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia

    @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

  • mmgreid Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia

    @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

  • marlap2 Marla Poirier (@marlap2) reported from Surrey, British Columbia

    @TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.

  • PickledGingerBC C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia

    @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jon2211 Jonny Fazzani (@Jon2211) reported

    @TELUS totally finished with your useless Hub. I am on the 100gb plan. Haven't managed to use 100gb total in 2 years because the service is so bad. The only thing worse is the wait for customer service. I guess that way no one can complain

  • _Samantha__Dee SamanthaDee (@_Samantha__Dee) reported

    @Antoniohdz2312 @TELUS It’s been nothing but problems since I switched

  • LittleLadyRoy1 Littleladyroy (@LittleLadyRoy1) reported

    @RachelDoesThis @TELUSsupport Issues with Telus here too

  • kicknsass Quebec Do Us A Favor & Leave 🇨🇦 Take Trudeau 2 (@kicknsass) reported

    @jacobs_cda @sunlorrie I find that hard to believe. Health Link only says go to the hospital. They never arrange dr calls. Even telus health would not diagnose pink eye over the phone for us. Go to a Dr. Sorry don’t believe 811 did a zoom diagnosis.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @askmewhatdeezis @LFalasca @FreedomMobile If you're talking about the outage, that I can understand. One removes the key (sim) to the network from the slot, and then you *can* call 9-1-1, since it'll connect to any available working network, that being bell or telus in that case.

  • Kenruszell icicles! popcicles! test! (@Kenruszell) reported

    the social media reading peeps out there (and my 91 followers and their followers after they share ;)) Back to business. The nice lady on the Telus customer (remote outsourced) service apologized profusely for the apparent lack of tech resources (we'll call it that) /7

  • BluntImp NV Vandale (@BluntImp) reported

    @TELUSsupport I'm sorry I'm not sure if you can help me because this is about my Public Mobile Account, which Telus owns. For some reason it does not recognize my username or email to login anymore, and whiel I can change my password it does not help. I can't contact them 1/

  • Lindsay_W14 Lindsay Wilson (@Lindsay_W14) reported

    @VanIRPickering @TELUS Telus is the worst. They charged me for a full month once when mine only worked for a week, they refused to reimburse for 3 weeks they had an outage. Not a fan.

  • MabonTanis Tanis Mabon (@MabonTanis) reported

    @TELUSsupport So 2 weeks without a phone is normal service from telus and not one follow up by anyone? I want a manager to contact me !! This is ridiculous. Having to find my own loaner phone and we are going on 2 weeks I will not be making any more payments for service I am not receiving

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    My #CRTC Prediction: Bell, Rogers & Telus will get millions $$ more to make their network what it should already be, what they already got paid for, and continued to be paid for.