Telus outages and service status in White Rock, British Columbia
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around White Rock, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 13, 3:06 PM EDT.
- Internet (59%)
- Wi-fi (24%)
- Phone (12%)
- Total Blackout (6%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near White Rock, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Delta, and Langley.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
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Internet | 8 hours ago |
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Surrey
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Wi-fi | 5 days ago |
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Surrey
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Wi-fi | 5 days ago |
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Surrey
|
Wi-fi | 7 days ago |
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Surrey
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Internet | 7 days ago |
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Surrey
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Total Blackout | 7 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Telus Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Caster Sandra (@caster_sandra) reported from Surrey, British Columbia@JustinTrudeau @TELUS ok got signal
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Curtis Wiebe (@DivisionW) reported from Surrey, British Columbia@TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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HeliConnect (@iheliconnet) reported from Delta, British Columbia@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Bernadette Keenan (@BernadetteNTF) reported from Surrey, British Columbia@malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus
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Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported from White Rock, British Columbia@steeletalk @TELUS @CKNW if you do not pay a Telus bill they destroy your credit report on exquifax = I hate Telus-fired my sister= **** telus= block me now.
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amu (@Amu3188) reported from Surrey, British Columbia@TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService
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Paul Barraclough (@paul_wb_wtf) reported from Delta, British ColumbiaHey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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Captain Tom E. Foote (@captainfoote) reported from Surrey, British ColumbiaFor 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?
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Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.
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Miles (@mobius84) reported from Surrey, British Columbia@TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.
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Taylor (@seeking_Taylor) reported from Delta, British ColumbiaAnd now I need to deal with Telus mobility. Frustrating really because I’ve been a loyal mobility and home TV customer for over 15 years and it all seems like a massive rip off.
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.
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Adam MacGillivray (@acemacg) reported from Surrey, British Columbia@SarahCarms @TELUS Mine was glitchy yesterday. Didn’t connect to wifi then wouldn’t recognize the LTE network. I was able to reboot to fix it though.
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jimmynighttime (@jimmynighttime) reported from Surrey, British Columbia@TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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SikhretService (@SikhretService) reported@Trendstockers @TELUS Same situation happened with me. Telus will have a tough time winning and retaining customers over. Black friday door to door salesman sold me on it. Since then iv cancelled 2/4 lines i activated with them. Telus koodo Internet has been pretty terrible. Im pretty happy with Telus home security, as long as I don’t ever get billed for the fire department dispatch on a false alarm. My neighbour got stuck with a $1200 bill on a false alarm.
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Code and Covenant🇨🇦 (@codecovenant) reported@NewsroomGC Telus has no ai game. Wtf is this really about?
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im bored (@FlipMensan) reported@MommaHood2 @janelleybelley3 So youre issue was with Telus, now you just hate everyone? You need therapy girl.
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sheldon (@sheldon11885616) reported@TELUS Telus charges me $9/mth for 16 mths for Discovery Plus + which it has not offered since January 2025. Sign another 2yr contract and we'll credit your account is what I'm told. Bad business Telus!
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Timbo ティム (@M901HoneyBadger) reported@johnnycakes91 Happens pretty frequently with Telus/Rogers. Telus in particular is bad because their agent bill things wrong pretty frequently and they just dump the file on Telus after they do the sell
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HoodMomma (@MommaHood2) reported@janelleybelley3 I never had an issue with anyone until Telus sent a predator to my house to install internet and then they sent another predator to my house few mths later to fix the internet. Ladies never trust the reps from Telus, they're predators looking for their next victims.
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Jojo (@jojojojojobz) reported@EvanLSolomon Zero qualifications to handle AI and digital innovation. Wtf does a broadcaster know about LLMs? ******* gong show of a government. Tell us taxpayers how much kickback from Telus you are going to get.
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Jason 🇨🇦 (@JasonCraigBrown) reported@terrynewman As an @TELUS customer, I would love to be able to speak to a real human in this country! It's getting harder to speak to anyone when dealing with them. Have a problem? They'll call you back in a day or two maybe.
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Joel - coffee/acc (@JoelDeTeves) reported@JsonBasedman @TheGeorgePu @TELUS I would rather have seen that money go to proven research cases, but then of course there is a lot of potential for fraud Point being we have talent here and I don’t see how Telus isn’t going to make it it more accessible for them Many researchers are stuck renting from RunPod and similar providers or else self funding The question is who is this supposed to benefit I don’t see Telus acquiring prime locations and getting a break on taxes as beneficial to Canadians (this is the same company who is in trouble for using AI to cover up their telephone rep’s accents) They certainly aren’t going to make the cost of inference cheaper - we are already way behind and the cost has gone up, which means Telus is paying a premium Canadian startups are better off buying used GPUs at this point
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ArisGritzalis (@AGritzalis) reported@LuckyStuey Can you please explain to me as an expert Why VZ chose ASTS Why VODAPHONE chose ASTS Why TELUS chose ASTS Why STA chose ASTS?? The list is long You consider all of these stupid? I read them NOT U or COOK WAKE UP AND SEE