Telus outages and service status in White Rock, British Columbia

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near White Rock, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Langley, and Delta.

City	Problem Type	Report Time
Surrey	Internet	19 hours ago
Surrey	Internet	3 days ago
Surrey	Internet	5 days ago
Surrey	Internet	8 days ago
Surrey	Internet	14 days ago
Surrey	E-mail	15 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

• 
  Tall Paul 'Mr Vancouver' (@TallPaulsLife) reported 3 minutes ago from Surrey, British Columbia

  Well @TELUS once again your service is sub par on so many level

• 
  Mrs. Stregger (@owljustteach) reported 4 minutes ago from Langley, British Columbia

  Hey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft

• 
  Asim Maple (@asim_maple) reported 5 minutes ago from Surrey, British Columbia

  @TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever

• 
  Captain Tom E. Foote (@captainfoote) reported 18 minutes ago from Surrey, British Columbia

  For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

• 
  Troy Weatherly (@troysweather) reported 19 minutes ago from Delta, British Columbia

  @TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.

• 
  Taylor (@seeking_Taylor) reported 22 minutes ago from Delta, British Columbia

  And now I need to deal with Telus mobility. Frustrating really because I’ve been a loyal mobility and home TV customer for over 15 years and it all seems like a massive rip off.

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 23 minutes ago from Surrey, British Columbia

  @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

• 
  Ursula Maxwell-Lewis (@YouTravel) reported 23 minutes ago from Surrey, British Columbia

  @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

• 
  Nigel Cole (@Nigel_Cole59) reported 25 minutes ago from White Rock, British Columbia

  @TELUS have tried twice to buy accessories at your Semihamoo mall in Surrey location. The rude/useless asian girl at the door does everything to discourage business, wants a full explanation of why you wish to enter. What nonsense. Finished with TELUS.

• 
  Sadia Pannun (@sadia_74) reported 27 minutes ago from Surrey, British Columbia

  @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

• 
  Erica Young (@ericapomme) reported 27 minutes ago from Surrey, British Columbia

  @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

• 
  Paul Barraclough (@paul_wb_wtf) reported 38 minutes ago from Delta, British Columbia

  Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

• 
  Scott Stevens (@scuttlebuttdad) reported 39 minutes ago from Delta, British Columbia

  @telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.

• 
  Christian Newman 👨🏻‍💻 (@XianNewman) reported 39 minutes ago from Surrey, British Columbia

  @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

• 
  Jen Robbins (@jenxrobbins) reported 40 minutes ago from Surrey, British Columbia

  @TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available

• 
  Anshu Arora (@yourbcagent) reported 42 minutes ago from Surrey, British Columbia

  @TELUS how come #CustomerService is sooooo horrible

• 
  Vic Wozniak (@vicwozniak) reported 45 minutes ago from Surrey, British Columbia

  @TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street

• 
  VWbugNuT (@Ryansisson7) reported 47 minutes ago from Surrey, British Columbia

  @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

• 
  Dharni D (@dharnid) reported 57 minutes ago from Surrey, British Columbia

  @TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)

• 
  Caster Sandra (@caster_sandra) reported 60 minutes ago from Surrey, British Columbia

  @JustinTrudeau @TELUS ok got signal

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chantal 🇨🇦 (@veg_head1) reported 8 minutes ago

  @JonFraserTF @TELUS Biggest regret going with them. Also Price Alarm sold to Telus and service what’s never been the same

• 
  ChinoAleman (@chinoalemano) reported 9 minutes ago

  @OnlyKlans1 @napoleon21st Yes, I talk about the negatives as well. But you have to keep in mind that I deliberately kept it simple and easy to understand, rather than making it long and boring. There are plenty of people who have written much longer theses. The biggest risk was that, as you'll see on Reddit and other places, AmpliTech's customer was believed to be a "declining" company linked to EchoStar. The names are hidden behind "tier 1 MNO...", but the VP of Telus named Amplitech in a random article that nobody saw. After the CSI work, we've realized it's actually Telus, which is using AmpliTech alongside Samsung and is still in the middle of its rollout. Only about 15% has been completed so far, with the remaining 85% still to go, and they intend to keep using AmpliTech going forward.

• 
  Dave McCristall (@davemccr) reported 10 minutes ago

  @JonFraserTF @TELUS Best strategy for cell plans is to have ZERO loyalty to providers. I’ve been with 4 different providers in 5 years. Tired of their games. Buy the phone you want, get a plan, switch when they don’t treat you right. My current plan is 80gb North America roaming. $27 a month.

• 
  ChinoAleman (@chinoalemano) reported 13 minutes ago

  Everyone's focused on $AMPG's US story. And fair enough, they're expanding fast across America. The only American 64T64R AI-RAN radio, deployed at Telus, a Strategic Partner in the DoD-funded Open6G hub next to $NVDA and $QCOM, and the CEO just said new major carriers may go straight to POs next quarter. The US story alone is plenty. But here's what almost nobody is connecting: it was never going to stop at America. On the last earnings call, CEO Fawad Maqbool pointed somewhere else entirely: "Our success being the largest O-RAN deployment in America is helping us reach out and reach further into Europe and other areas of the world". That's the strategy in one sentence. Win the flagship at home, then use that credibility as a passport into other markets. And it isn't just talk. The groundwork is already there. Receipt 1, the concrete one: AMPG signed a 5-year supplier agreement with Fujitsu Spain back in October 2024, explicitly expanding its reach across Europe, Africa and the Middle East. So when the CEO says "Europe," there's already a signed, multi-year channel underneath the words. Receipt 2 is hiding in plain sight: the United Kingdom. Look at AmpliTech's customer wall and you'll find Digital Catapult. Most people scroll right past it. But Digital Catapult isn't a random logo. It's a UK government-backed innovation organization, funded through Innovate UK and DSIT (the UK's Department for Science, Innovation and Technology). And it runs SONIC Labs, the country's flagship Open RAN testing facility. Here's where AMPG enters. Its 64T64R Massive MIMO radio was tested at the O-RAN Global PlugFest in London, hosted at SONIC Labs, with HTC's G-REIGN providing the DU/CU stack and AmpliTech bringing the radio. The only American radio in the room, validated inside a UK government-funded laboratory. Now the part that makes it interesting. Who advises SONIC Labs? All four of Britain's major operators: EE/BT, Three, Virgin Media O2 and Vodafone UK. They sit on its advisory board, shaping what they need from Open RAN vendors and acting as potential future buyers of the vendors who pass through. So picture it. AMPG's radio validated in a government-backed UK lab, whose advisory board is a who's-who of every major British carrier. The entire UK Open RAN buying ecosystem, in one room, watching the only American radio perform. Now let me be completely honest, because that's the only way this is worth anything. There is no signed UK contract. The British operators advise SONIC Labs, they do not own it, and they haven't bought anything from AMPG yet. This was a product-validation milestone, not a revenue event. Anyone telling you the UK government or a British carrier is about to hand AMPG a deal is getting ahead of the facts. A foot in the door is not a sale. But here's why it matters AMPG keeps showing up in exactly the rooms that matter. The US DoD-funded Open6G hub. The O-RAN Global PlugFest as the only American 64T64R radio to pass. A signed channel into Europe via Fujitsu Spain. And now a UK government-backed lab advised by every major British operator. And the CEO saying they'll expand to Europe. That's the pattern. The same playbook, repeated across the Western world: get the only American radio validated, get it in front of the buyers, and let the sovereignty tailwind do the rest. One market at a time. This isn't a company waiting to be discovered. It's methodically getting itself in front of every major Open RAN buyer in the US and Europe, one validation at a time. The contracts are the next step, not the first one. A foot in the door isn't a deal. But you never get the deal without it first. And AMPG's foot is now in a lot of very important doors. Still sub-$1B while all of this quietly compounds. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  D (@esSpyderMonkey) reported 13 minutes ago

  @TELUS While we’re at it fix the volume of the Apple TV app. It’s 30% lower than every other app resulting it wild volume fluctuations when switching apps.

• 
  Adam (@adam212121m) reported 14 minutes ago

  @JonFraserTF @TELUS They are all like this. But Telus is absolutely the worst - Rogers - previously Shaw is getting very very close though

• 
  Toad Qui Est Mutant (@mutanttoad) reported 17 minutes ago

  @JonFraserTF @Ingemar4910 @TELUS I have bell mobile with the US service plan and it has been great.

• 
  TypeVFuture (@TypeVFuture) reported 18 minutes ago

  The BC government is investing 63 million to provide high-speed internet to 4,000 rural homes? It is planning to go through Telus which uses Starlink for in-flight services on Westjet. Why doesn't government directly contract Starlink to provide those 4,000 homes the most reliable internet service on the planet for a fraction of the cost? No logic. We need to change that. 63 million is nuts!

• 
  ChinoAleman (@chinoalemano) reported 20 minutes ago

  This is the most important framing of $AMPG I've seen, and it's the distinction almost everyone misses. And, obviously, comes from a guy called "calm". Let me build on it, because once you see the full picture, it's hard to unsee. Everyone wants to call today a short squeeze. But the point here is sharper: a squeeze fades, a re-rating doesn't. If today was purely shorts covering, it's mechanical. They buy back, the pressure releases, and it bleeds out over the next few days. Nothing fundamental changed. But if today was the market starting to recognize the actual business, that's a completely different animal. That's a beginning, not a ******. And the reason I lean toward the second is simple: look at what the shorts are actually betting against. For months their thesis was that AMPG wouldn't execute, that revenue wouldn't show up, that it keeps drifting lower. The problem is the opposite kept happening, and the last earnings call made that impossible to ignore. Let me walk through it. Start with the core. AMPG is the only American company commercializing the 64T64R Massive MIMO AI-RAN radio, the physical layer open AI-RAN runs on. Already deployed at Telus, a Tier-1 carrier. Right beside Samsung. 2 out of 5 radios from TELUS. 48% gross margins, up from 33%. Debt-free. That alone breaks the "won't execute" thesis. Then the call got louder. COO Jorge Flores on Telus (detective): "We continue to receive orders against that LOI as well". And on the quarter: "We are projecting Q2 to be definitely much higher than Q1." Q1 was already $5.35M, up 48.6%. So the ramp the bears said wouldn't materialize is not only materializing, it's accelerating. Then CEO Fawad Maqbool dropped the part nobody's pricing. On new carriers: "We've had very productive discussions with major MNOs, and it's more likely they'll go straight to POs, no LOIs. We'll be announcing those in the next quarter or so." . Major operators, plural, potentially skipping the letter-of-intent stage and going straight to firm purchase orders. That's a stronger commitment than how Telus even started. And then he pointed abroad: "Our success being the largest O-RAN deployment in America is helping us reach further into Europe and other areas of the world.". That's not empty talk. AMPG already signed a 5-year supplier agreement with Fujitsu Spain covering Europe, Africa and the Middle East. The international runway is already open. Also, working closely with UK funded hub, being the only american one there. Now stack the optionality on top, the parts you don't even pay for at this valuation. Quantum: AMPG makes the cryogenic amplifiers that superconducting quantum computers need for qubit readout, and has shipped proof-of-concept units to names like IBM and Google. Honest framing: optionality, not revenue yet, and it serves the superconducting branch specifically. But it's real, patented, and American. Space: back in December 2024, AMPG shipped prototype amplifiers to an unnamed "Fortune 50 satellite systems provider" building a LEO constellation, tens of thousands of units expected. The only Fortune 50 building its own LEO network is Amazon, with Project Kuiper. Then Amazon showed up on AMPG's customer wall. Honest framing again: the wall confirms Amazon is a customer, not specifically that it's the LEO buyer, that link is my deduction. But the breadcrumbs stack cleanly, and with SpaceX now public, the entire space sector just got validated. So put it all together. This isn't a meme pump. It's a company that has spent months stacking catalysts: a flagship carrier deployment, accelerating revenue, expanding margins, new carriers near firm POs, a European channel opening, and free optionality in quantum and space. With customers like: 🔹 NVIDIA 🔹 Amazon 🔹 IBM 🔹 Boeing 🔹 Lockheed Martin 🔹 Northrop Grumman 🔹 L3Harris 🔹 NASA Eventually the market stops ignoring that. That's why the shorts are in real trouble. They're not fighting momentum anymore. They're short against improving fundamentals on multiple fronts at once, and time now works against them. Every quarter of execution makes their thesis weaker, not stronger. Honest caveat: a re-rating isn't guaranteed, and one green day doesn't confirm it. The CEO's PO and Europe comments are forward-looking, his words, not signed deals yet, so watch for the actual PRs. The real test is whether this holds and builds, or fades like a pure cover. But the framing is right. A squeeze is a moment. A re-rating is a trend. Shorts betting against a falling story is one trade. Shorts betting against a company that's actually getting better, across telecom, defense, space and quantum, is a completely different and far more dangerous one. I think we might be watching the second one begin. Still sub $1B. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  Dave Makay (@MakayDave) reported 21 minutes ago

  @Tintie4 @garymasonglobe @TELUS Yeh I switched to Roger’s last fall They are so amazing that many times between Vancouver and Edmonton they had no service including our overnight stay in Valemount.