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Telus outages and service status in White Rock, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around White Rock, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 25, 1:41 PM EDT.
  • 100% Internet (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near White Rock, British Columbia

The most recent Telus outage reports came from the following cities: Surrey.

CityProblem TypeReport Time
Surrey Internet 6 days ago
Surrey Internet 7 days ago
Surrey Internet 10 days ago
Surrey Internet 2 months ago
Surrey Internet 2 months ago
Surrey Internet 3 months ago

Nearby cities with recent reports

Surrey

1 recent signals

6 days ago

Community Discussion

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Telus Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Life_is_2_Long
    Tee (@Life_is_2_Long) reported from Delta, British Columbia

    @stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

  • XianNewman
    Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

  • caster_sandra
    Caster Sandra (@caster_sandra) reported from Surrey, British Columbia

    @JustinTrudeau @TELUS ok got signal

  • XianNewman
    Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.

  • ericapomme
    Erica Young (@ericapomme) reported from Surrey, British Columbia

    @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

  • CherylPrior1
    Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.

  • MrakicCanada
    Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported from White Rock, British Columbia

    @steeletalk @TELUS @CKNW if you do not pay a Telus bill they destroy your credit report on exquifax = I hate Telus-fired my sister= **** telus= block me now.

  • JNcustoms
    John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported from Surrey, British Columbia

    @TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • JefferySimpson
    Jeffery Simpson (@JefferySimpson) reported from Surrey, British Columbia

    In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.

  • Nigel_Cole59
    Nigel Cole (@Nigel_Cole59) reported from White Rock, British Columbia

    @TELUS very rude and defensive clerk working at your Semihamoo mall location in Surrey. She is a young Asian on today at 4pm acting like she owns TELUS and she is a prision guard keeping customers out...unbelievable no other shop as paranoid as TELUS

  • seeking_Taylor
    Taylor (@seeking_Taylor) reported from Delta, British Columbia

    And now I need to deal with Telus mobility. Frustrating really because I’ve been a loyal mobility and home TV customer for over 15 years and it all seems like a massive rip off.

  • DanMachholz
    Dan Machholz (@DanMachholz) reported from Surrey, British Columbia

    @ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…

  • iheliconnet
    HeliConnect (@iheliconnet) reported from Delta, British Columbia

    @TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!

  • dharnid
    Dharni D (@dharnid) reported from Surrey, British Columbia

    @TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)

  • Ryansisson7
    VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia

    @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

  • jenxrobbins
    Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia

    @TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available

  • randomdh
    Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Surrey, British Columbia

    @TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • phinx404
    Clayton (@phinx404) reported

    @TELUS We all sitting eating out and 5g or 5g+ and shows no internet. Have to switch to lte. Wtf am I paying for that 5g doesn’t work.

  • jong9548
    JonBoy 🇨🇦 (@jong9548) reported

    Telus World of Science TWOS - So much water damage. Why? Sure. Lotsa rain. But the damage is excessive. Are the Engineers that designed the building boy responsible ?

  • phinx404
    Clayton (@phinx404) reported

    @stormymarie13 @TELUS Service is atrocious. Someone over seas. Can’t understand what you’re asking and just put you on hold then hang up on you. Better off getting a phone in USA with unlimited roaming

  • bon_muses
    Bon (@bon_muses) reported

    .@TELUS 👋 You took $$ out of my account today for a service I cancelled a month ago that was dealt with by the so-called “escalation team.” You charged me for a service and equipment I do not have. This is after I called in yesterday to stop this AGAIN @CRTCeng #fraud #BC #liar

  • bfrankdc
    🎶Everything Is Broken🎵 (@bfrankdc) reported

    Who else got sucked in to get the Telus TV Mini? My experience has been horrible. Technology should be better but this has seriously digressed #Telus

  • hotglassofskank
    peter the butchwhore (@hotglassofskank) reported

    it’s crazy that telus can charge me $135 to cancel my internet service when they do not offer the service at my new house. like that’s a YOU problem.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @big_fan2019 Are you connected to your home Wi-Fi when looking? If you're currently off your home Wi-Fi (on mobile data or another network), those live channels automatically hide in the app lineup. Due to content provider broadcast restrictions, live NFL Sunday Ticket channels (1501-1516) on the TELUS TV+ app are strictly locked to your TELUS Home Internet connection.

  • rebo0ot
    Re Boot (@rebo0ot) reported

    @TELUS @reikokoyama79 I propose a new federal law. When phoning a customer service department, if you don’t get a live human answering within 5 minutes, a $50.00 will be given to the customer. And for each subsequent 5 minute wait, another $50.00. Maximum payout to customer $1000.00.

  • Jikfranco
    Jikker G (@Jikfranco) reported

    @TELUS is a piece of **** company that will be bankrupt pretty soon. You’re fibre is **** Stop scamming people $T.TO

  • TopDawgxy
    Top Dawg (@TopDawgxy) reported

    @araghougassian Yea because their data is ******* horrid, just use Telus or ur not gonna get 5G/LTE anywhere especially with Freedom