1. Home
  2. Companies
  3. Telus
  4. White Rock
Telus

Telus outages and service status in White Rock, British Columbia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around White Rock, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 29, 7:01 PM EDT.
  • 77% Internet (77%)
  • 15% Phone (15%)
  • 8% Wi-fi (8%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near White Rock, British Columbia

The most recent Telus outage reports came from the following cities: Langley, and Surrey.

CityProblem TypeReport Time
Langley Internet 3 days ago
Surrey Internet 9 days ago
Surrey Internet 10 days ago
Surrey Internet 11 days ago
Surrey Wi-fi 11 days ago
Surrey Internet 21 days ago

Nearby cities with recent reports

Langley

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

  • sadia_74
    Sadia Pannun (@sadia_74) reported from Surrey, British Columbia

    anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS

  • DanMachholz
    Dan Machholz (@DanMachholz) reported from Surrey, British Columbia

    @ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • jenxrobbins
    Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia

    @TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available

  • sadia_74
    Sadia Pannun (@sadia_74) reported from Surrey, British Columbia

    @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

  • iheliconnet
    HeliConnect (@iheliconnet) reported from Delta, British Columbia

    @TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!

  • asim_maple
    Asim Maple (@asim_maple) reported from Surrey, British Columbia

    @TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

  • caster_sandra
    Caster Sandra (@caster_sandra) reported from Surrey, British Columbia

    @JustinTrudeau @TELUS ok got signal

  • XianNewman
    Christian Newman 👨🏻‍💻 (@XianNewman) reported from Surrey, British Columbia

    @vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.

  • mobius84
    Miles (@mobius84) reported from Surrey, British Columbia

    @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Surrey, British Columbia

    @TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!

  • TallPaulsLife
    Tall Paul 'Mr Vancouver' (@TallPaulsLife) reported from Surrey, British Columbia

    Well @TELUS once again your service is sub par on so many level

  • Nigel_Cole59
    Nigel Cole (@Nigel_Cole59) reported from White Rock, British Columbia

    @TELUS have tried twice to buy accessories at your Semihamoo mall in Surrey location. The rude/useless asian girl at the door does everything to discourage business, wants a full explanation of why you wish to enter. What nonsense. Finished with TELUS.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • DarrenWatts82
    Darren Watts (@DarrenWatts82) reported from Surrey, British Columbia

    @TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.

  • CherylPrior1
    Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.

  • ericapomme
    Erica Young (@ericapomme) reported from Surrey, British Columbia

    @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Chicoresh1
    Chicoresh (@Chicoresh1) reported

    @ProvoGal01 @TELUS @TELUSsupport The minute I get calls from anyone that cannot properly speak English I hang up i dont even let them get beyond a full sentence

  • MetMark
    🇺🇸 Mark T 🇺🇸👌🐘 (@MetMark) reported

    @ProvoGal01 @TELUS @TELUSsupport They will never respond

  • MojitoRandy
    Mojito Randy (@MojitoRandy) reported

    @TELUSsupport @TELUS I need help linking my account, but because I can’t link my account it won’t let me talk to rep. I would like to pay my bill. Please help.

  • nogoodboyo_yvr
    Nogoodboyo (@nogoodboyo_yvr) reported

    @MikeMartignago Why won’t @TELUS step up to buy the club? They have the money and would be celebrated as community heroes for decades to come. Customer base explosion. They can write off losses in the down years.

  • htrob
    someguynamedrob (@htrob) reported

    @JackieBee_16 @Sportsnet Game hasn't frozen once for me. I'm on Shaw/Rogers. Could be a Telus thing. I've never liked their TV quality.

  • onlyamonkee
    Onlyamonkey (@onlyamonkee) reported

    @ProvoGal01 @TELUS @TELUSsupport Not to mention it’s not even about your phone most of the time. It’s trying to sell you cameras or some other product. I called support one time and I legit heard hens in the background of the call. Was unprofessional as ****

  • MarleneCorp
    Mar (@MarleneCorp) reported

    @TELUSsupport So very tried of daily calls to Telus trying to fix an issue. Had PVR replaced yesterday, now things are worse. Hello Rogers?

  • Leroy9959171040
    Leroy (@Leroy9959171040) reported

    @ProvoGal01 @TELUS @TELUSsupport I never answer those calls, ignore them.

  • ethanmilberg
    Eth M. (@ethanmilberg) reported

    @TELUS There's an internet outage in Newmarket Ontario. It has been at least three hours.

  • worldrealist1
    world realist (@worldrealist1) reported

    @furmsies Why don’t you go sue Telus for publishing all your info for so many years… **** you clowns are stupid. Your phone number and address isn’t some insane secret.