Telus outages and service status in White Rock, British Columbia

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near White Rock, British Columbia

The most recent Telus outage reports came from the following cities: Surrey.

City	Problem Type	Report Time
Surrey	Internet	9 hours ago
Surrey	Internet	4 days ago
Surrey	Internet	10 days ago
Surrey	Internet	12 days ago
Surrey	Internet	15 days ago
Surrey	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

• 
  Kiefer Abram (@kikithekrakra99) reported 1 minute ago from Surrey, British Columbia

  @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

• 
  DaleCadeau (@DaleCadeau) reported 4 minutes ago from Delta, British Columbia

  @richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  Captain Tom E. Foote (@captainfoote) reported 8 minutes ago from Surrey, British Columbia

  For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

• 
  Vic Wozniak (@vicwozniak) reported 10 minutes ago from Surrey, British Columbia

  @TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street

• 
  Jamie Billingham (@jamiebillingham) reported 11 minutes ago from Surrey, British Columbia

  So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.

• 
  Roland van Kaauwen (@DaddyR69) reported 11 minutes ago from Surrey, British Columbia

  @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

• 
  Scott Stevens (@scuttlebuttdad) reported 12 minutes ago from Delta, British Columbia

  @telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.

• 
  DaleCadeau (@DaleCadeau) reported 19 minutes ago from Delta, British Columbia

  @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

• 
  Ursula Maxwell-Lewis (@YouTravel) reported 22 minutes ago from Surrey, British Columbia

  @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

• 
  amu (@Amu3188) reported 23 minutes ago from Surrey, British Columbia

  @TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

• 
  Jeffery Simpson (@JefferySimpson) reported 24 minutes ago from Surrey, British Columbia

  In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.

• 
  Jim Gordon (@jimgordontv) reported 29 minutes ago from Surrey, British Columbia

  @TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!

• 
  amu (@Amu3188) reported 31 minutes ago from Surrey, British Columbia

  @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

• 
  Curtis Wiebe (@DivisionW) reported 31 minutes ago from Surrey, British Columbia

  @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

• 
  Amanda S W♡ (@AmandaSW87) reported 42 minutes ago from Delta, British Columbia

  @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

• 
  VWbugNuT (@Ryansisson7) reported 44 minutes ago from Surrey, British Columbia

  @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

• 
  Cheryl B. 🇨🇦 (@CherylPrior1) reported 46 minutes ago from Langley, British Columbia

  @pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.

• 
  Tee (@Life_is_2_Long) reported 49 minutes ago from Delta, British Columbia

  @stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating

• 
  Kiefer Abram (@kikithekrakra99) reported 55 minutes ago from Delta, British Columbia

  @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

• 
  Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported 59 minutes ago from White Rock, British Columbia

  @steeletalk @TELUS @CKNW if you do not pay a Telus bill they destroy your credit report on exquifax = I hate Telus-fired my sister= **** telus= block me now.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ballantyne Marketing (@ballantynemrktg) reported 6 minutes ago

  @HockeyPatrol Another reason to cancel my Telus TV subscription.

• 
  XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported 6 minutes ago

  @Rogers sucks. Good job @TELUS @TempoBasketball

• 
  Brad B (@soldmangach) reported 7 minutes ago

  @VoteCanadaCom Punjabi Singhs destroying every customer service role from Singh Hortons to Telus

• 
  ICE CANADA (@BenDaws22753025) reported 19 minutes ago

  @JustMeJamie64 @Rogers Kicked Telus to the curb last week, they asked why, I told them their installers who were contracted for 2.5 hrs came and did half *** job in 30 minutes while speaking Punjabi in my house. Then upon reaching out to customer service, more foreigners. No Telus No Timmies No Thanks.

• 
  Glorious God (@GloriousGod01) reported 19 minutes ago

  REMOTE JOBS THAT REQUIRE NO EXPERIENCE OR DEGREE You do not need a university degree or years of experience to start earning in dollars online. These remote jobs are actively hiring beginners right now in 2026: 1. Customer Service Representative: answer customer enquiries via chat or email for international companies. No experience needed. Pay ranges from $15 to $25 per hour. - Apply on Jobright. ai, Working Solutions, and RemotePulse. 2. Data Entry Specialist: type and organize information into databases or spreadsheets. Basic typing speed of 50 words per minute is enough to get started. Pay ranges from $15 to $30 per hour. - Apply on FlexJobs, Upwork, and Kuubiik. 3. AI Data Annotator: review, rate, and label AI outputs to help companies train their models. No degree required, just clear thinking and good written English. Pay ranges from $40,000 to $55,000 per year. - Apply on Scale AI, Appen, Telus International, and Prolific. 4. Virtual Assistant: handle emails, schedule appointments, manage social media, and support business owners remotely. Pay ranges from $2,500 to $4,000 per month. - Apply on Upwork, Fiverr, and Belay. 5. Chat Support Operator: respond to customer messages in real time for international brands. No portfolio or degree needed. Pay ranges from $900 to $4,800 per month depending on hours and grade. - Apply on ChatQuip and LiveWorld. 6. Transcriptionist: listen to audio recordings and convert them to text. Pay ranges from $15 to $25 per hour. - Apply on Rev. com and TranscribeMe. 7. Online Tutor: teach subjects you are already good at to students in other countries. Pay ranges from $20 to $30 per hour. - Apply on Tutor. com, Preply, and iTalki. 8. Freelance Proofreader: read and correct written content for grammar and clarity errors. Pay starts at $18 per hour and grows with experience. - Apply on Upwork and ProofreadingServices. com. Where to find all of these jobs in one place: 1. FlexJobs (flexjobs. com), DailyRemote (dailyremote. com) 2. We Work Remotely (weworkremotely. com), and 3. RemoteOK (remoteok. com) all list hundreds of entry-level remote jobs updated daily. No degree. No office. No excuses. Above all, love God.

• 
  🎶Everything Is Broken🎵 (@bfrankdc) reported 19 minutes ago

  Who else got sucked in to get the Telus TV Mini? My experience has been horrible. Technology should be better but this has seriously digressed #Telus

• 
  Acinnad Turneer (@ATurneer54354) reported 21 minutes ago

  @TELUS Wow! Where was this over a year ago. I lost a number and you guys got to share a three dollar donut. No Dms in person meeting I can go to Prince George. I wasted 3 + hrs on the phone and lose my number because of Telus. Roger never received it basically from Telus and money lost.

• 
  Felonia VonPantsuit (@vonpantsuit) reported 22 minutes ago

  @VanRothnRoll @BrettBitches Life's gonna get tough when I ditch my email and my bank/facebook/x/telus can no longer 'send a code to my email' to complete my login, or send me my bill. I have fking passwords for a REASON!

• 
  Topyyan (@topyyan) reported 24 minutes ago

  @TELUSsupport @TELUS It’s really frustrating not getting support I asked for. I contacted through your toll free phone number on 3 different days, requested that my internet and home security to be moved to new home. A technician came and worked only on internet and left. Sad!!!

• 
  Carey Bolam (@CareyBolam) reported 26 minutes ago

  @TELUS Are you sure? I got an "Improve your Telus Service ..." about the call I received asking me to rate the CSR's performance