Telus

Telus Outage Report in White Rock, Metro Vancouver Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in White Rock, Metro Vancouver Regional District, British Columbia 03/07/2026 23:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Langley, Vancouver and Surrey.

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City Problem Type Report Time
CanadaLangley Internet
CanadaLangley Internet
CanadaLangley Internet
CanadaLangley Internet
CanadaVancouver TV
CanadaVancouver Internet

Community Discussion

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Telus Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

  • galleryss Shawn Sviridov (@galleryss) reported from Vancouver, British Columbia

    @AllyBertamini @BarbSchmidt4 @TELUSsupport @DebraPurdyKong - As someone who works in related technology field, I can imagine Telus is putting a momentous effort in. These failures can be so complex that restoration can take longer than even the IT techs expected. Telus for sure working hard with no sleep on this issue.👍

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport This has been a disgraceful (and for me, expensive), technical episode #telus and as a 25 year loyal customer who has cell, home phone, internet and tv with you, I will be looking at whether I continue with you!!

  • luisgiraldo Luis Giraldo (@luisgiraldo) reported from Vancouver, British Columbia

    I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

  • scuttlebuttdad Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia

    @telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.

  • Life_is_2_Long Tee (@Life_is_2_Long) reported from Delta, British Columbia

    @stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Wtf is up with my internet @TELUS

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Email down and out in Vancouver.....again. Thanks for nothing #Telus.

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    @timberFox1123 I'm with Telus and having the same issue. I can't even run a speed test with the Telus app cause the internet capability is apparently non-existent.

  • MrPaulMcAfee Paul McAfee (@MrPaulMcAfee) reported from Vancouver, British Columbia

    When you get amazing service from @shaw and @TELUS representatives - you don’t mind the cost so much. Alisha with @telusmobility was on the phone with me for almost 2 hours last night and she stuck with me to updates plans and phones. #ExperienceIsEverything

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @pacificbird @TELUSsupport Yeah been getting those too. Email is very sporadic. What might not send right away, ends up going a couple of minutes later. I checked the outage page and Telus is still experiencing issues. Supposed to be resolved sometime around 1 P.M. PST.

  • StevenINK Steven Schelling (@StevenINK) reported from Vancouver, British Columbia

    @gazzer49 @TELUSsupport @TELUS I’ve given up, Gary. Moving to a Gmail server and maybe changing my home service.

  • banger19 Michelle Bancroft (@banger19) reported from Vancouver, British Columbia

    @TELUSsupport Any word on when this outage will be resolved. Difficult to conduct business and connect with people without email. #telus #compensation

  • MrakicCanada Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported from White Rock, British Columbia

    @steeletalk @TELUS @CKNW if you do not pay a Telus bill they destroy your credit report on exquifax = I hate Telus-fired my sister= **** telus= block me now.

  • HarenNt Haren (@HarenNt) reported from Vancouver, British Columbia

    “Customer complaints against Vancouver’s Telus surge 71%” - read this online today, and I must say I do agree 100% !!!! @TELUS

  • DarrenWatts82 Darren Watts (@DarrenWatts82) reported from Surrey, British Columbia

    @TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.

  • RichardsonYVR ChristopheRichardson (@RichardsonYVR) reported from Vancouver, British Columbia

    Crazy ... Nonsensical ... arrived for non-life threatening but ‘E’ medical appointment referral AND @TELUS is DOWN ( again ) ... chaos ... interesting how we take technology for granted ...

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus

  • caster_sandra Caster Sandra (@caster_sandra) reported from Surrey, British Columbia

    @JustinTrudeau @TELUS ok got signal

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    @TELUSsupport Im a 25 year #telus customer and have everything with you guys. This ongoing outage problem on a work day is inexcusable!! You've cost me a day's wages!!!

  • AmyMaree90 Amy Lanigan (@AmyMaree90) reported from Vancouver, British Columbia

    Our internet is so slow that the Telus app can't even run a speed test. Thank you @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlleyDalley Allison (@AlleyDalley) reported

    @hamstra16 @TELUS @TELUSsupport Has it always been like that for you or is it worse the last couple days? Maybe Telus is having issues all over

  • Jamesmartindale James (@Jamesmartindale) reported

    Pigeon post is more reliable than trying to send texts on the @TELUS @TELUSsupport network! #NotDelivered #Toronto Why do I use them????

  • MattM4n_ Matt.M4n (@MattM4n_) reported

    In that case @telus you have my business when my term is over!! Also @bell why do in store reps need to call customer service for problems…what a waste of time if I’m store reps don’t have access to anything. All I need is my final bill to prove to collections I owe $0

  • bdogginit Bernie (@bdogginit) reported

    @VancouverSun @TELUS How much of that is tax dollars?!!! Then Telus owns the fibre and dictates who can access the service. Meanwhile Indigenous communities are left behind having to apply for grants just to get low bandwidth connection. Embarrassing!!!!! Tell the whole story

  • GrantAllison 🧡Allison Grant🧡 (@GrantAllison) reported

    Fellow Albertans: what cell service should I switch to from Telus?? Who has had good experiences with other services? #Alberta

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Day # 4 no signal @TELUS Optik TV. Telus tech says we need to go back to hardwire instead of wireless so we have to source out the wire & install. Isn't this Telus job? Bunch of lazy incompetent bastards! If this still doesn't work we'll be ripping Telus a new *******!

  • titan_frosty Frosty The Bad Takes Man (@titan_frosty) reported

    @disinthrallment @PrisonPlanet What is cancel culture, and how is it not something that could ultimately be equated with a reaction to things we disagree with fundamentally in a way that harms said enterprise, I cancel lots of things all the time, I don't need anyone fired. damn, I cancelled Telus last week ig

  • AlleyDalley Allison (@AlleyDalley) reported

    @BrianLaboss @TELUS @TELUSsupport Is it more than usual? Because Telus does absolutely have spotty service in St. Albert- but it has been horrid the last couple days and seeing if it is worse for other people too

  • killaheat3 Heather (@killaheat3) reported

    @Batwood4 @CMOH_Alberta I'm waiting for my first shot but they've canceled my apt. Went to Telus today and they were giving second shots to people and wanted me to wait 2 hours. **** getting the vaccine now of they're going to toy with me

  • harrymsanders (((Harry Sanders))) הֶערשֶׁעל סאַנדערס (@harrymsanders) reported

    @toobadkittens @TELUS @TELUSsupport My sister once called her internet service provider to report that her service was down. He started out by telling her a website that she should look at.