Telus Outage Report in White Rock, Metro Vancouver Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (24%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Delta and Langley.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
TV | |
| Surrey |
Phone | |
| Surrey |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Wi-fi | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...
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AHF AllHardwoodfloor
(@moersch) reported
from
Vancouver, British Columbia
@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security
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Jo Dworschak
(@StoryStory_Jo) reported
from
Vancouver, British Columbia
@Mutineer8961 @TELUS Definitely Telus! Not bad diy
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Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
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Nigel Cole
(@Nigel_Cole59) reported
from
White Rock, British Columbia
@TELUS have tried twice to buy accessories at your Semihamoo mall in Surrey location. The rude/useless asian girl at the door does everything to discourage business, wants a full explanation of why you wish to enter. What nonsense. Finished with TELUS.
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Sadia Pannun
(@sadia_74) reported
from
Surrey, British Columbia
anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS
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Bruno Athayde 🇨🇦 🇧🇷 🏳️🌈
(@athayde_br) reported
from
Vancouver, British Columbia
@TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.
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Candi Marie
(@CandiVanCity24) reported
from
Surrey, British Columbia
@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.
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Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?
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Audrey Lobato
(@AudreyLobato) reported
from
Surrey, British Columbia
@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?
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Salmon n'Bannock
(@SnBVancouver) reported
from
Vancouver, British Columbia
@TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport your instructions on configuring Outlook post migration aren’t very good. I’d like my Telus email to@come through there and not Google. Followed your instructions and when I input my Telus address, says “email address already added”. Doesn’t help. 1/2
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS if no one gets back to me with a solution to the problem you created soon, I will not pay my next bill. See how you like that. That or I’ll cancel all my TV, cell phone, internet and you’ll lose an extremely loyal customer. Customer not satisfied.
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Audrey Lobato
(@AudreyLobato) reported
from
Surrey, British Columbia
@TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.
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Nigel Cole
(@Nigel_Cole59) reported
from
White Rock, British Columbia
@TELUS very rude and defensive clerk working at your Semihamoo mall location in Surrey. She is a young Asian on today at 4pm acting like she owns TELUS and she is a prision guard keeping customers out...unbelievable no other shop as paranoid as TELUS
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Sadia Pannun
(@sadia_74) reported
from
Surrey, British Columbia
@Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic
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Christian Newman 👨🏻💻
(@XianNewman) reported
from
Surrey, British Columbia
@vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Smith
(@Steve_Smith_AB) reported
@wallamitt Telus Sourcing Solutions took over Calgary AHS’s Human Resources and OH&S depts about 15 years ago. Their office was in Burnaby and services outsourced offshore. Service was awful, as is everything Telus. I’m sure if that agreement is still in place. Lots of grift afoot.
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Chance 🍀
(@catperchance) reported
@telus Please help @SAFEteamrescue rescue more cats!
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𝙰.𝙼.𝚂. 🇨🇦
(@a_m_s_ns) reported
It appears it's time for my bi-weekly complaint to @TELUS I'm back on high speed... Internet is still "sticking" on *everything*. Have to keep turning Airplane Mode on and off to clear it. Do you have any suggestions??!
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Cyprich Media
(@cyprichmedia) reported
1) Dear @TELUS, your company @koodo is ignoring my requests to resolve their continued, unethical billing of my wife's phone which she hasn't used in over a year. She is permanently disabled and can't use the phone and Koodo won't let me cancel her phone ...
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BigMike🤙🏽 CookieMonstaForever 💕CultOfRezz💜🖖🏽
(@BigWhiteMikeG) reported
is @TELUS getting as bad as rogers now. site to login to my telus doesn’t work. you guys charge late fees but received payment before charges could apply changing password doesn’t work either which is stellar A for effort i guess????
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Lisa P 👣
(@nslisa) reported
@SandyPembroke I live on the other side of the Bay. We tried Rodgers, coverage was awful. Telus coverage was sketchy here as well. Currently we have Bell, no issues with coverage. We have friends with Koodoo, Eastlink and Virgin everyone is pleased with their service, no coverage issues.
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Rasta™🎧►𝕀 𝕕𝕠 𝕒𝕝𝕝 𝕞𝕪 𝕠𝕨𝕟 𝕤𝕥𝕦𝕟𝕥𝕤◄⚓
(@rastasack) reported
@SandyPembroke @lisaolie Hey, I don't have Bell, Rogers, Telus or any carrier in most of Halifax Rural. At one time, I had dual sims and my GPS to mark possible 8 foot strips on the #7. I have CAA and have had to walk to a signal to call them. #Bell shows a false coverage map, then sells to other 2
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Nikki Stafford
(@nikki_stafford) reported
For the record, I tweeted that on my @TELUS network phone because @rogers is down everywhere in my house. AGAIN.
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Babylon Beaver
(@Babylon_Beaver) reported
@Eric_OTooleMP For better reception, twist your vaxxed arm in the direction most open. Should help with the microchip getting a better signal. Also, Telus sells boosters you can attach to your arm.
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YVR Housing*
(@YVRHousing) reported
@mssinenomine Telus and Shaw offer this already, so I wouldn't be surprised if this were opposed since there is "no problem to solve". US I don't remember having the free hotspots like Vancouver has