Telus

Telus Outage Report in White Rock, Metro Vancouver Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in White Rock, Metro Vancouver Regional District, British Columbia 01/27/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Langley and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaSurrey Wi-fi
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver E-mail
CanadaLangley Internet
CanadaVancouver Wi-fi

Community Discussion

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Telus Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

  • SnBVancouver Salmon n'Bannock (@SnBVancouver) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport #Fail... so fed up with you .. cannot even reach anyone to cancel my services ..😡😡😡😡😡😡Telus is killing my business

  • Nigel_Cole59 Nigel Cole (@Nigel_Cole59) reported from White Rock, British Columbia

    @TELUS very rude and defensive clerk working at your Semihamoo mall location in Surrey. She is a young Asian on today at 4pm acting like she owns TELUS and she is a prision guard keeping customers out...unbelievable no other shop as paranoid as TELUS

  • athayde_br Bruno Athayde 🇨🇦 🇧🇷 🏳️‍🌈 (@athayde_br) reported from Vancouver, British Columbia

    @TELUSsupport terrible service! Terrible support! Terrible customer care! Everything just so disappointing! Internet doesn’t work, tech doesn’t show up, customer care does nothing for the customer... Thanks @TELUS for the poor service.

  • moersch AHF AllHardwoodfloor (@moersch) reported from Vancouver, British Columbia

    @runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Sitting around wondering what it will take for @TELUSsupport @TELUS to get back to me. To fix my email. To clean up the mess they made. Hmmm...

  • StoryStory_Jo Jo Dworschak (@StoryStory_Jo) reported from Vancouver, British Columbia

    @Mutineer8961 @TELUS Definitely Telus! Not bad diy

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help

  • CandiVanCity24 Candi Marie (@CandiVanCity24) reported from Surrey, British Columbia

    @LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

  • AudreyLobato Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

  • Junayyyy Mary June Margarico (@Junayyyy) reported from Vancouver, British Columbia

    @TELUS sucks.

  • sadia_74 Sadia Pannun (@sadia_74) reported from Surrey, British Columbia

    anyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.

  • captainfoote Captain Tom E. Foote (@captainfoote) reported from Surrey, British Columbia

    For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?

  • sadia_74 Sadia Pannun (@sadia_74) reported from Surrey, British Columbia

    @Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

  • AudreyLobato Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    @rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?

  • Nigel_Cole59 Nigel Cole (@Nigel_Cole59) reported from White Rock, British Columbia

    @TELUS have tried twice to buy accessories at your Semihamoo mall in Surrey location. The rude/useless asian girl at the door does everything to discourage business, wants a full explanation of why you wish to enter. What nonsense. Finished with TELUS.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dairyballin7 A.J (@dairyballin7) reported

    @TELUS I hate your company so much. I pay 110 a month for the worst internet/data I've ever had in my entire life. You have made me so angry with your disrespect that I will go out of my way to have people switch from Telus to Roger's or anything esle besides your service.

  • brendajohima brendajohima 💎 (@brendajohima) reported

    @KathrynMarlow 5G isn’t all it’s cut out to be unfortunately. I doubt there’s better connectivity and reliability than a good old pay phone. (as long as you have change of course). Sad to see the end of pay phones. @TELUS

  • SnarkySteff Steffani Cameron, Deep State Operative (@SnarkySteff) reported

    @Deanna06615379 @FraserValleyRD Trudeau has nothing to do with running Telus, you idiot. Your complaint is with Telus.

  • qpac88 QPAC (@qpac88) reported

    @TELUS thanks for taking 48 hrs to not fix a single power line..I want my service back. Ridiculous..

  • Jer_is_a_twit Jeremy (@Jer_is_a_twit) reported

    @Bell Its now been 4 days and still limited / no data in the Orangeville, Ontario area. Many friends on @Telus and Bell getting no info and Tech support still can’t even confirm if an outage was identified. Shame!

  • BrianShawCV Brian Shaw (@BrianShawCV) reported

    @TELUS Why don’t you spend some money and improve your service in the comox valley. Lucky if I get 1 bar

  • jimcarrol1964 Jimcarrol1964 (@jimcarrol1964) reported

    @CRTCeng I am asking that you deny Telus request for a 1% surcharge on cell phone bills as this is unnecessary and increases the price of cell phone service for people when it is not necessary

  • SnodV Vee Champoux (@SnodV) reported

    remember 3 days ago when I praised @TELUS - well I take it back!!!! I just got my e-bill and there are over 300$ of mistaken charges, including 3 x 50$ connection fees. for STAYING AN EXISTING CUSTOMER!!!! you better make this right

  • jimcarrol1964 Jimcarrol1964 (@jimcarrol1964) reported

    @SalmanStays @TELUS If Telus decides to go through with this one and a half percent surcharge I might just end up switching carriers. I'm already paying a lot for my cell phone service and if Telus decides to do this it's only showing it's being greedy so

  • T3CHGY007 @T3CHGY007 (@T3CHGY007) reported

    @TELUS you just gained a new customer! #telus