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Telus outages and service status in White Rock, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around White Rock, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received Jun 9, 7:46 PM EDT.
  • 64% Internet (64%)
  • 18% E-mail (18%)
  • 18% Phone (18%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near White Rock, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Langley, and Delta.

CityProblem TypeReport Time
Surrey Internet 1 day ago
Surrey Internet 7 days ago
Surrey E-mail 8 days ago
Langley Phone 15 days ago
Surrey Phone 17 days ago
Surrey Internet 18 days ago

Nearby cities with recent reports

Surrey

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

  • CandiVanCity24
    Candi Marie (@CandiVanCity24) reported from Surrey, British Columbia

    @LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

  • AudreyLobato
    Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.

  • Nigel_Cole59
    Nigel Cole (@Nigel_Cole59) reported from White Rock, British Columbia

    @TELUS have tried twice to buy accessories at your Semihamoo mall in Surrey location. The rude/useless asian girl at the door does everything to discourage business, wants a full explanation of why you wish to enter. What nonsense. Finished with TELUS.

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.

  • seeking_Taylor
    Taylor (@seeking_Taylor) reported from Delta, British Columbia

    And now I need to deal with Telus mobility. Frustrating really because I’ve been a loyal mobility and home TV customer for over 15 years and it all seems like a massive rip off.

  • jimgordontv
    Jim Gordon (@jimgordontv) reported from Surrey, British Columbia

    @TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • AudreyLobato
    Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia

    @TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.

  • JefferySimpson
    Jeffery Simpson (@JefferySimpson) reported from Surrey, British Columbia

    In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.

  • yourbcagent
    Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService

  • ACmusic_10
    Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • Amu3188
    amu (@Amu3188) reported from Surrey, British Columbia

    @TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?

  • jimmynighttime
    jimmynighttime (@jimmynighttime) reported from Surrey, British Columbia

    @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

  • paul_wb_wtf
    Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia

    Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

  • dharnid
    Dharni D (@dharnid) reported from Surrey, British Columbia

    @TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)

  • DivisionW
    Curtis Wiebe (@DivisionW) reported from Surrey, British Columbia

    @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

  • JNcustoms
    John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported from Surrey, British Columbia

    @TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.

  • Kennethalush
    Kenneth A Lush (@Kennethalush) reported from Surrey, British Columbia

    @telus sent me my cable bill on Christmas morning. **** you Telus!

  • Life_is_2_Long
    Tee (@Life_is_2_Long) reported from Delta, British Columbia

    @stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LorneTeachout
    Lorne Teachout (@LorneTeachout) reported

    @YakkStack Sorry, it finally worked after about 10 minutes. Might just be another Telus glitch in internet service.

  • ReaganPodelec
    Reagan Podelec🍁🏒 (@ReaganPodelec) reported

    @Social_Moi @TELUS So funny. People have become slaves to the service and expect it for pennies on the dollar. For copper services yes I can see the sub $70 being the norm. High speed rates like 250-1g are in that $80-100 Mark. I pay $90 for $500. Beyond satisfied.

  • Djaymania
    Ayodeji Prime (@Djaymania) reported

    @Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months

  • Maximum__YT
    Maximum YT (@Maximum__YT) reported

    @ppennguu Seems like it’s Canada wide issue, cloudflare is also down in Canada including telus

  • JustinRMelville
    Justin R. Melville (@JustinRMelville) reported

    It’s 4am & I’m on the phone to Telus because I have to call in during Canadian office hours to cancel my internet service. It took 12mins for a man in Delhi (not Canada) to cancel my service using a wildly insecure method. This is @TELUSsupport in modern day Canada @CRTCeng.

  • sanchezperez47
    Conservatives…Real Madrid...Lagos…in that order (@sanchezperez47) reported

    Telus is about to lose a customer o!

  • espressoimpala
    beck ˖Ი𐑼⋆ TADC 9 (@espressoimpala) reported

    i’m ctfu apparently it’s an albertan with telus wifi specific issue what 😭😭

  • Kanadagirl
    Kanadagirl (@Kanadagirl) reported

    @yegwave @nejsnave Damn that carney. It’s gotta be his fault. Now how is Telus and Rogers supposed to rake in huge profits?

  • sphericalshield
    🛡️ SPHERICAL SHIELD (@sphericalshield) reported

    Rogers could never get married because who would show up for the reception? Nobody. Exactly. That is why I am with @TELUS

  • NBond131
    scurgeofBond131- the #lunc investor (@NBond131) reported

    @yegwave Now they just need to lower there rates for data and phone usage. Telus and rogers have a monopoly up here. Im paying almost 600 a month for a family of 5 to have phones with basic plans. Where you get the same down in the states for 200 or less. No competition up here.