Telus

Telus Outage in White Rock, Metro Vancouver Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in White Rock, British Columbia

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in White Rock and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in White Rock, Metro Vancouver Regional District, British Columbia 01/21/2022 09:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 50.41% Internet
  • Phone 20.59% Phone
  • Wi-fi 11.83% Wi-fi
  • TV 8.28% TV
  • E-mail 4.93% E-mail
  • Total Blackout 3.97% Total Blackout

Telus Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia

The most recent outage reports and issues originated from Vancouver, Surrey, Langley and Delta.

CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver Wi-fi
CanadaSurrey Total Blackout
CanadaVancouver Internet
CanadaSurrey TV

Telus in White Rock, British Columbia Comments

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Telus Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:
  • DanMachholz Dan Machholz (@DanMachholz) reported from Surrey, British Columbia

    @ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…

  • camcavers Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @Atomos @Cinecraig Or Edmonton. I knew a guy there who was a network engineer at Telus and wore shorts on casual Friday EVERY week of the year, because his new boss once said “at least this shorts nonsense will end in winter” in earshot of the guy.

  • jimgordontv Jim Gordon (@jimgordontv) reported from Vancouver, British Columbia

    Hey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus

  • trackwanderer mama bear (@trackwanderer) reported from Vancouver, British Columbia

    So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • LuvKimber Kim (@LuvKimber) reported from Surrey, British Columbia

    So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

  • ericapomme Erica Young (@ericapomme) reported from Surrey, British Columbia

    @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

  • PingRD Ross Derewianko (@PingRD) reported from Vancouver, British Columbia

    So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...

  • dharnid Dharni D (@dharnid) reported from Surrey, British Columbia

    @TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)

  • dianesbaker1 Diane S. Baker (@dianesbaker1) reported from Vancouver, British Columbia

    @Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.

  • camcavers Cam Cavers (@camcavers) reported from Vancouver, British Columbia

    @wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…

  • cleanrag ****&Span1745 (@cleanrag) reported from Vancouver, British Columbia

    @TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

  • jamneria Jana Angela Neria (@jamneria) reported from Vancouver, British Columbia

    @FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.

  • Gusslin Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still having issues with @TELUS wireless

  • Gusslin Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.

  • asianhabibti Karla كارلا جبيلي (she/her) (@asianhabibti) reported from Vancouver, British Columbia

    Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • msmit Michael Smit (@msmit) reported from Vancouver, British Columbia

    @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

  • JefferySimpson Jeffery Simpson (@JefferySimpson) reported from Surrey, British Columbia

    In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • ahuja_saurabh88 saurabh (@ahuja_saurabh88) reported

    @TELUSsupport I had applied fr Telus connection more than a month ago. Since then, there have been 4 visits of the technician yet no one has done the job. I dont understand how you guys work but it should not take more than a month to acquire a customer coming from competition.

  • chaswood01 ©ɦ@ʂ (@chaswood01) reported

    I was supposed to have a Modem mailed to me a month ago & nothing has arrived. My internet has been dropping out for months now. Dude in the Phillippines part of Telus tech support & a supervisor called me & said it would be mailed to me.

  • cgy_guy Calgary Guy (@cgy_guy) reported

    I just realized that @TELUSsupport was the evil corporation that provided the cell phone tracking data to the Canadian government. **** @TELUSBusiness That wasn’t their info to sell. Glad I don’t give those bastards money. Time to sell my telus stock though.

  • TheDonOfBeer 🍺🍺 Don Tse 🍺🍺 (@TheDonOfBeer) reported

    @Crackmacs It's like Telus service. Sometimes there are unannounced outages.

  • le_brettski Brett Pearce (@le_brettski) reported

    @Crackmacs The lights are on the same system as Telus Pure Fibre. It’s probably down again. 💡

  • ronair07 ronair (@ronair07) reported

    @TELUS why should I update my credit card info 5 times, for each account I hold (just got penalized for not missing one). Where is your IT team?, this is 2022, technology has advanced.....integrate and learn to provide better customer experience

  • BigBadBeaver74 BigDaddyJay🇨🇦 🇮🇪 (@BigBadBeaver74) reported

    @Shawhelp No. No its not. Tried twice and both times I get the recording to call back during business hours. Tried chat help and they were closed too. No worries, Telus is offering us deal now anyway. Thanks.

  • AnnieSmoakly /////Annie Smoakly////🏳️‍🌈 (@AnnieSmoakly) reported

    Rent: $850 Epcor: $400 Direct Energy: $450 Telus: $100 Paycheck: $1850 Do YOU see the ******* Problem?! Because I ******* can’t UN see it!!!

  • AnnoyingBoxz windows_2000 (@AnnoyingBoxz) reported

    @TELUS for **** sakes ive been at 300 ping for the past 10 mins. fix your **** already

  • detaylor Duncan (@detaylor) reported

    I noticed my internet was a little slow this morning, but after spending most of the afternoon on the phone with Telus, I can happily say it is somehow even slower.