Telus outages and service status in White Rock, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around White Rock, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near White Rock, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, and Langley.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
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Internet | 20 days ago |
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Surrey
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Internet | 21 days ago |
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Surrey
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Internet | 1 month ago |
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Surrey
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Internet | 1 month ago |
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Surrey
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Internet | 1 month ago |
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Surrey
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Internet | 1 month ago |
Community Discussion
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Telus Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Jamie Billingham (@jamiebillingham) reported from Surrey, British ColumbiaSo @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.
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Jeffery Simpson (@JefferySimpson) reported from Surrey, British ColumbiaIn the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
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Adam MacGillivray (@acemacg) reported from Surrey, British Columbia@SarahCarms @TELUS Mine was glitchy yesterday. Didn’t connect to wifi then wouldn’t recognize the LTE network. I was able to reboot to fix it though.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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amu (@Amu3188) reported from Surrey, British Columbia@TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService
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Dharni D (@dharnid) reported from Surrey, British Columbia@TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)
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Kim (@LuvKimber) reported from Surrey, British ColumbiaSo after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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Marla Poirier (@marlap2) reported from Surrey, British Columbia@TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.
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Don Hoglund (@randomdh) reported from Surrey, British ColumbiaTelus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
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Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported from White Rock, British Columbia@steeletalk @TELUS @CKNW if you do not pay a Telus bill they destroy your credit report on exquifax = I hate Telus-fired my sister= **** telus= block me now.
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Sadia Pannun (@sadia_74) reported from Surrey, British Columbia@Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Dan Machholz (@DanMachholz) reported from Surrey, British Columbia@ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…
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Sadia Pannun (@sadia_74) reported from Surrey, British Columbiaanyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sorry Eh 🇨🇦 🐜 (@cdnsorryeh) reported@canmericanized @Rogers @CRTCeng try Bell, then Telus etc. They are relentless. If anyone ever calls claiming to be a company (utilities, bank etc), never call back the number they give you. Look at your bill or card & call that number. 2/2
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भव्य खनेजा (@bhavykhaneja) reported@TELUS The service was canceled 3 months ago and i got charged with $6.78 and got no refund of $15.68 the account have no number this is ridiculous.
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AB_Wild_West (@AB_Wild_West) reported@TheRiversEdgeAB I'm never dealing with Telus for the rest of my life. I'd go without before dealing with them again.
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Gordie Susinski🇨🇦🇺🇦 (@GordieSusinski) reportedMy @telus Internet went out last night about 10:00 pm. I have been on the @telussupport app trying to get it going. It says I need to get in touch with them but the office is closed and they want to schedule me for TUESDAY! Since automation took over -customer service has tanked
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Ed Fine (@Ed3463) reported@LoveMy7Wood @TELUS Heh. At the end of a fraught service call the bank rep made a brave effort at establishing a connection by thanking me for being a loyal customer since 2003. I have banked there since 1973.
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bijboutique (@bijboutique1) reported@TELUSsupport @TELUS another day and another day without the cable working. Frozen again. Your service is ****! @Rogers now is a good time for a cold call
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Connie Olstad (@OlstadConnie) reported@TheNonaBarker @TELUSsupport Thank you. I had hoped after my mother’s death 2 years ago that Telus would stop sending this horrible “Sorry to see you go” email to relatives and executors of deceased people. Very disappointing.
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Johan N. (@rk8215) reportedBREAKING: $AMPG CEO CONFIRMS THAT TELUS $40M LOI IS ALREADY EXCEEDED BY $5-7 MILLION. NEW ORDERS AND ANNOUNCEMENTS COMING! This is the single most bullish news from the Maxim Group event. This is bigger than confirmation of the $GOOGL and $AMZN being customers. No question about it. First of all, CEO Fawad Maqbool confirmed in a recent Maxim Group event that the relationship with Telus is now direct, meaning there is no reseller between them and Telus eating the margins. About HALF of the 40 million dollar LOI has ALREADY BEEN DELIVERED. On top of that, $AMPG has received 5 to 7 million dollars in orders in ADDITION to the original LOI. They are currently shipping orders EVERY DAY! CEO Maqbool also confirmed that more announcements will be coming soon: "We are a direct supplier to them. In fact, they (Telus) now come to us for their newer product development. They want more and more configurations that they from us beside of we've already delivered to them. That gives us a lot of credibility: more orders and new configurations, which we'll be announcing." Think what this means: Most LOIs never convert to orders. In this case the LOI has been already EXCEEDED with multiple millions of dollars. This explains very bullish commentary from management in previous earnings call. It also explains why ATM was cancelled and stock buyback program announced. We have CEO on tape, saying that orders and announcements are coming. Market is sleeping on $AMPG and this is the very beauty of FinX. Retail has finally chance to front run institutional money.
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Lori Bergman (@bergy1965) reported@TELUS @TELUSsupport …another day; sent order #, wonder if this will help to find my equipment ordered 2 weeks ago?? Again, @TELUS …brilliant business model.
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J. Brown (@kingkuley) reported**** @TELUS they suck