Telus outages and service status in White Rock, British Columbia
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around White Rock, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 17, 12:09 PM EDT.
- Internet (58%)
- Wi-fi (21%)
- Phone (11%)
- E-mail (5%)
- Total Blackout (5%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near White Rock, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Delta, and Langley.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
13 hours ago | |
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Surrey
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Internet | 3 days ago |
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Surrey
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Internet | 4 days ago |
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Surrey
|
Wi-fi | 9 days ago |
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Surrey
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Wi-fi | 9 days ago |
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Surrey
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Wi-fi | 11 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Telus Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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HeliConnect (@iheliconnet) reported from Delta, British Columbia@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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Troy Weatherly (@troysweather) reported from Delta, British Columbia@TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.
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Caster Sandra (@caster_sandra) reported from Surrey, British Columbia@JustinTrudeau @TELUS ok got signal
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Bernadette Keenan (@BernadetteNTF) reported from Surrey, British Columbia@malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService
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Paul Barraclough (@paul_wb_wtf) reported from Delta, British ColumbiaHey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia@TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street
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Kenneth A Lush (@Kennethalush) reported from Surrey, British Columbia@telus sent me my cable bill on Christmas morning. **** you Telus!
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Taylor (@seeking_Taylor) reported from Delta, British ColumbiaAnd now I need to deal with Telus mobility. Frustrating really because I’ve been a loyal mobility and home TV customer for over 15 years and it all seems like a massive rip off.
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John Duong Nguyen(“Anu RA”) (@JNcustoms) reported from Surrey, British Columbia@NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W
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Darren Watts (@DarrenWatts82) reported from Surrey, British Columbia@TELUS hi, wondering if someone from customer services can pm me. Interested in adding internet with my optik tv. Internet is currently with Shaw.
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Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.
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Sadia Pannun (@sadia_74) reported from Surrey, British Columbiaanyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS
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Jamie Billingham (@jamiebillingham) reported from Surrey, British ColumbiaSo @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.
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Erica Young (@ericapomme) reported from Surrey, British Columbia@TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.
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Asim Maple (@asim_maple) reported from Surrey, British Columbia@TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever
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Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS how come #CustomerService is sooooo horrible
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Geometric Abstraction (@Value_Theory) reported@windscribecom Don’t worry, they’ll give our pension funds to Telus to replace you with a much worse guaranteed to fail venture
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Dr. Pauly Tremonte (@PaulyTremonte) reported@atelicinvest @tunguz Do you realize Telus already operates another data centers right down the road?
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new day new way He/Him 🇨🇦 (@Dmoore75766944) reported@sitkamedia Power rates tripled for other municipalities residents to provide for the data centres. Public needs a guarantee that rates will never be impacted, is Telus getting subsidies and tax breaks by the city?
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Reece Martin (@RM_Transit) reportedHow is AI policy going in Canada? Well *Telus* is going to be building a huge data center in DOWNTOWN VANCOUVER (how is this even slightly compelling) and needs federal government help . . . We are in trouble. . .
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I Love Myself ~~ Pooja (@poojabnf) reportedBreaking this down so it makes sense: BREAKING: Telus and feds to build big AI data centres in B.C. 1/
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Nelson Gilbert (@Benefarr) reported@NorthrnPrspectv Worked for McKesson, RelayHealth, SureScripts, etc. Libs glanced at e-prescribing in the U.S. “Lets build our own Rx network”. Libs dropped $300 M on PrescribeIT. Doctors refused. Adoption rate: >5%. Will be shut down this month. TELUS gets huge check; Canadians get nothing.
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ZeroPathos 🇨🇦 - Nasty Canadian (@PathosZero) reported@HRHRWH1960 @TELUS As for the issue, if you don't already know that, you should do a quick google of what these AI data centers are doing to towns in the US. Carney was a better choice than Poilievre, but that doesn't mean he then gets my blind support on everything.
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hcky123 (@dundatt1989) reported@JayJanower You are saying on Matt show you have it on authority Caps lost 40 million per year ? Aside from this year player wages were 14 m so total budget at max for caps would be 40m ish. that’s poor/lazy reporting to think they lost that much ? 🍎Tv is 8m/yr Telus is 4 m/yr
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Eddie Torrez (@EdInTheBush) reported@ogre_codes Something like the Microsoft example did happen on a Canadian airline WestJet. The worst telecom company in Canada (Telus) gets all the labeling and credit for providing outstanding WiFi with SpaceX and/or Starlink not mentioned anywhere (they are the actual provider).
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AB_Wild_West (@AB_Wild_West) reported@Telus For the rest of my life, I will NEVER deal with you again. One and a half hours to cancel services and most of that was on hold. You make it extremely difficult to be able to speak to an actual human being and then I could barely understand the person I dealt with.