Telus outages and service status in White Rock, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around White Rock, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- Internet (83%)
- E-mail (17%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near White Rock, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Langley, and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 11 days ago |
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Surrey
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Internet | 13 days ago |
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Surrey
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Internet | 15 days ago |
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Surrey
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Internet | 18 days ago |
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Surrey
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Internet | 24 days ago |
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Surrey
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25 days ago |
Community Discussion
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Telus Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Tall Paul 'Mr Vancouver' (@TallPaulsLife) reported from Surrey, British ColumbiaWell @TELUS once again your service is sub par on so many level
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Sadia Pannun (@sadia_74) reported from Surrey, British Columbia@Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic
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John Duong Nguyen(“Anu RA”) (@JNcustoms) reported from Surrey, British Columbia@NortonSoft Telus is compromised got hijack for my pin before even getting to use it. Neighbor has access to my phone now posing as me wtf. Please advise...“HA!”©™Deploy&Desist.N0W
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
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Troy Weatherly (@troysweather) reported from Delta, British Columbia@TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.
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Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Miles (@mobius84) reported from Surrey, British Columbia@TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.
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Adam MacGillivray (@acemacg) reported from Surrey, British Columbia@SarahCarms @TELUS Mine was glitchy yesterday. Didn’t connect to wifi then wouldn’t recognize the LTE network. I was able to reboot to fix it though.
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Jeffery Simpson (@JefferySimpson) reported from Surrey, British ColumbiaIn the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too
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Paul Barraclough (@paul_wb_wtf) reported from Delta, British ColumbiaHey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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Rob Bahd (@robbahd) reported from Delta, British Columbia@RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.
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Mrs. Stregger (@owljustteach) reported from Langley, British ColumbiaHey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft
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James Cobalt (@James_Cobalt) reported from Surrey, British Columbia@TheSamanthaMack @TELUS @JoshRimer @evilyn_13 @MistressTdotnet @AnnaLeeVRX When I had similar issues with Rogers, on a wired LAN they sent a tech to test signal and such. He replaced a splitter (for the visual cable), plugged me into it, and the issue was resolved.
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Dharni D (@dharnid) reported from Surrey, British Columbia@TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)
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Sadia Pannun (@sadia_74) reported from Surrey, British Columbiaanyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS
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Kim (@LuvKimber) reported from Surrey, British ColumbiaSo after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia@TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.
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Captain Tom E. Foote (@captainfoote) reported from Surrey, British ColumbiaFor 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mary (@Mary54661403) reported@TELUS They don't recognize my email, password is incorrect and ask me to reset it. Have done that several times but it never seems to work I have an email today "Koodo Apple Stream" and was able to get in from my "save e-mail address and password but not when I type Koodo for access?
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Dave Makay (@MakayDave) reported@Tintie4 @garymasonglobe @TELUS Yeh I switched to Roger’s last fall They are so amazing that many times between Vancouver and Edmonton they had no service including our overnight stay in Valemount.
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Baynish (@bbassit4eva) reported@JonFraserTF @TELUS I was a 30-year TELUS customer; with great service. Then I moved to an older home. TELUS said it was impossible for them to connect me to WiFi. Rogers connected me. I canceled Telus. Telus wanted $700 because I broke my contract! They finally backed off after 3 phone calls!
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M.A. - "Losers always whine about their best" (@LayThemBare) reportedHave any of the ISP like Bell or telus spoken against c-22? Or are they onboard with the digital tyranny? Asking because I am going to outright cancel my entire service and go with an VOIP home phone and smoke signals for encryption
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Jordan Levitt (@JordanLevitt2) reported@JonFraserTF @TELUS The problem is that you will not get better customer service from Bell or Rogers... Been through all of them.
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phil (@PartPhil) reported@garymasonglobe @TELUS It’s awful. When you call do you get stuck on the AI loop?
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Grumpy Grandma of the North (@grumpy_north) reported@TELUS can get f*cked. I had to renew my 2 yr agreement (that apparently they can change whenever they want) asked 2 speak 2 customer loyalty & that fer tried 2 BLACKMAIL me in2 having 2 accept their security cameras in order 2 get any discount. He said ON THE RECORDED LINE…/2
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Temple 8 Research (@Temple_Eight) reported@ChairmansLedger Let's expand the argument then. Starting with what ASTS gets right. While ASTS has a small lead on broadband connectivity their real advantage is spectrum access via carrier exclusivity and they've locked up nearly 60 mobile network operator partners covering over 3 billion subscribers AT&T, Verizon, Vodafone, Rakuten, Telus, Bell, etc. SpaceX operates more than 9,000 satellites around 60% of everything in orbit. ASTS has roughly 9 including recent launches, and is trying to accelerate to about one launch a month to hit 2026 targets. Analysts are skeptical it can sustain this. Each BlueBird Block 2 is a 6,100 kg spacecraft, far more complex and expensive per unit than a Starlink satellite and AST can't launch anything close to the pace of Musk. SpaceX owns the rockets while ASTS has to buy rides on Falcon 9, New Glenn, etc. SpaceX's hardware iteration speed is, as one analysis put it, a real and durable advantage, and if their next gen satellites deliver on data performance, the competitive gap narrows while the scaling gap stays insurmountable. SpaceX already took the biggest carrier prize in the US being T-Mobile. So the carrier moat cuts both ways. SpaceX obviously has access to vast capital after IPO, with Starlink generating ~$10.4 billion of revenue in 2025. ASTS is pre-real-revenue at scale ($70.9 million in 2025) and funding itself with convertible debt and dilution. Do you really want to hold through heavy short to medium term dilution over years??
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john bennett (@35yearsasailor) reported@JonFraserTF @TELUS I’m with Koodo the cheap arm of Telus and find the service great never had a problem
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Jody Vance (@jodyvance) reportedToday was NOT the day to FAIL my TV viewing, again @telus.