Telus Outage Report in White Rock, Metro Vancouver Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (55%)
-
Phone (19%)
-
TV (10%)
-
Wi-fi (8%)
-
Total Blackout (5%)
-
E-mail (3%)
Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Cloverdale, Langley and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Phone | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Cloverdale |
Internet | |
| Vancouver |
Internet | |
| Surrey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
-
jimmynighttime
(@jimmynighttime) reported
from
Surrey, British Columbia
@TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?
-
Phil Whelan 😷🇨🇦🦕🚀
(@philwhln) reported
from
Vancouver, British Columbia
@nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.
-
Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
-
Captain Tom E. Foote
(@captainfoote) reported
from
Surrey, British Columbia
For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?
-
Candi Marie
(@CandiVanCity24) reported
from
Surrey, British Columbia
@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!
-
Jo Dworschak
(@StoryStory_Jo) reported
from
Vancouver, British Columbia
@Mutineer8961 @TELUS Definitely Telus! Not bad diy
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Your service has gone downhill in a big way @TELUSsupport @TELUS. These wait times are horrendous.
-
Bernadette Keenan
(@BernadetteNTF) reported
from
Surrey, British Columbia
@malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus
-
AHF AllHardwoodfloor
(@moersch) reported
from
Vancouver, British Columbia
@runsfrombear @TELUS I never cared for tell us the have never been concerned with internet security or mobile security
-
Brad Veinot
(@VanCityVeinot) reported
from
Vancouver, British Columbia
Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw
-
amu
(@Amu3188) reported
from
Surrey, British Columbia
@TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?
-
amu
(@Amu3188) reported
from
Surrey, British Columbia
@TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?
-
Ciara Hempseed
(@CiaraHempseed) reported
from
Vancouver, British Columbia
I actually had to use that Telus Babylon app to get some perscriptions for this migraine Send help
-
Audrey Lobato
(@AudreyLobato) reported
from
Surrey, British Columbia
@TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.
-
Curtis Wiebe
(@DivisionW) reported
from
Surrey, British Columbia
@TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@rhythmteacher I’m with Telus for everything. Bundles. Service is ridiculous these days though. No matter what time of day o call in (odd time when I need to) on hold for an hour. Who the f**k has time and patience for that?
-
Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.
-
Audrey Lobato
(@AudreyLobato) reported
from
Surrey, British Columbia
@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.
-
Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.
-
Jamie Billingham
(@jamiebillingham) reported
from
Surrey, British Columbia
So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Fade2Black
(@F4DE2BL4CK) reported
@_LoveMTB_ @Victor_M_Short @theJagmeetSingh My dad worked for Telus for 35 years and the union eventually caused the workforce to be completely gutted and now Telus outsourced to contractors (ledcor). They didn’t improve **** for them
-
McGregors 97-97
(@McGregors14) reported
@lenflood @KalebMacaroni @Dallyd31 This is nonsensical. Critical digital network is government controlled through the CRTC. The same reason you hear about Telus, Rogers & Bell but not AT&T , T-Mobile or Verizon. It’s a ******* monopolized system. Who’s responsible for all of it? Trudeau & his regulations.
-
HeatherH
(@hharris2711) reported
Hello twitterverse. I’m seeking an email address for someone at #telus - an actual live email address. Seems extraordinarily difficult to find for a “telecommunications” company. Please help.
-
Brock Helm
(@bhelm4) reported
@Feisty_Waters @youseepeeYYC Bad - Calgary drivers and equally bad public art displays like the blue ring as Edmonton. Good - proximity to the foothills and mountains, heritage park Telus spark and the zoo.
-
Free Spiritus 😷
(@freespiritus) reported
@davidcarr333 I’m still waiting to see how public health plans to “personal responsibility” hospitalization. Maybe that’s where Telus Health comes in? Problem is, they refer to folks to ER rather than see patients themselves. They’re very much part of the problem.
-
Ryan Miles Leblanc
(@MILES_EXITSIGN) reported
@Rogers How does telus have a call control option for spam and rogers doesn't? I'm with the "best" telecommunications provider and man it doesn't feel this way at all All of my suggestions to rogers have never been taken seriously
-
Brent G
(@cneily) reported
@kirst_alyssa @TELUS If you have went to blue curve watch the quality of the feed. They will have you running up and down stairs hooking and unhooking the box, blue curve is terrible compared to Gateway. The gateway remote sucked but a least there wasn't pixelation all the time especially sportsnet
-
Anna-Marie
(@RealAnnaMarieR) reported
Anyone else having problems trying to load anything on Telus' website? Keep getting "502 bad gateway" messages 😕
-
Kaytee - Logan Fundraiser for Surgery!
(@YukataKaytee) reported
@Herne @kristadb1 I got Telus to lower my bill to $13 few years ago. Always be on the side of the agent on the other side, it's worth it, this job sucks and they know it.
-
Bekka
(@blondie2367) reported
@Bell disappointed with your loyalty program. No interest in keeping a customer that’s been with you for 20 years, won’t even try to match @Rogers or @TELUS