Telus outages and service status in White Rock, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around White Rock, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- Internet (83%)
- E-mail (17%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near White Rock, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Langley, and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 13 days ago |
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Surrey
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Internet | 15 days ago |
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Surrey
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Internet | 18 days ago |
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Surrey
|
Internet | 20 days ago |
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Surrey
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Internet | 27 days ago |
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Surrey
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27 days ago |
Community Discussion
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Telus Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Jim Gordon (@jimgordontv) reported from Surrey, British Columbia@TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!
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Jeffery Simpson (@JefferySimpson) reported from Surrey, British ColumbiaIn the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
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Kim (@LuvKimber) reported from Surrey, British ColumbiaSo after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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Marla Poirier (@marlap2) reported from Surrey, British Columbia@TELUS reception? it’s so bad in Newton BC my husband has 5 dropped business calls!!! Losing business! Thanks Telus.
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Jamie Billingham (@jamiebillingham) reported from Surrey, British ColumbiaSo @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.
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Nigel Cole (@Nigel_Cole59) reported from White Rock, British Columbia@TELUS have tried twice to buy accessories at your Semihamoo mall in Surrey location. The rude/useless asian girl at the door does everything to discourage business, wants a full explanation of why you wish to enter. What nonsense. Finished with TELUS.
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Dan Machholz (@DanMachholz) reported from Surrey, British Columbia@ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService
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Mrs. Stregger (@owljustteach) reported from Langley, British ColumbiaHey @TELUS and @cibc you made it possible for a hacker to steal our phone number and then use it to etransfer money out of our bank account. Wow. You let us down BIG TIME. #security #stolenidentity #identitytheft
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Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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HeliConnect (@iheliconnet) reported from Delta, British Columbia@TELUSsupport been on hold for 30 minutes. Soon as a delta cable/eastlink gets a bit higher speed I’m so gone. We have a total outage. No acknowledgment on Telus’s past othervthan leave you on hold. Could at least put a notice out or something! SUCKS!!!
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport is there an outage of telus home services in the crescent beach area of #SurreyBC? Dads tv not wrking.. Not near him too
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Candi Marie (@CandiVanCity24) reported from Surrey, British Columbia@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!
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Dharni D (@dharnid) reported from Surrey, British Columbia@TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)
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Caster Sandra (@caster_sandra) reported from Surrey, British Columbia@JustinTrudeau @TELUS ok got signal
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Connolly (@TimConnoll56040) reported@garymasonglobe @TELUS LOL to bad your TDS is so bad Starlink is pretty good
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Cynthia🤝🇨🇦🏴🌈🌲🇺🇦 (@Tintie4) reported@garymasonglobe @TELUS Telus is terrible, my sister went back to Rogers Shaw. I left them too years ago. No one is perfect but at least it is ok.
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Corey Herscu (@coreyherscu) reported@JonFraserTF @TELUS Their voice network simply doesn’t work, I found, and when it did, it was crackly & distorted.
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Gary Mason 🇨🇦🇺🇦 (@garymasonglobe) reportedIt seems @TELUS is fine with its business clients waiting three weeks to get a problem fixed. Imagine running a business and having to face that situation. Is Telus going to reimburse me for the three weeks I won't have service they are suppose to provide?
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Bill Tansey (@lkn4chnge) reported@garymasonglobe @TELUS Was client of Telus mobility for 40 years, dumped them after a month of talking to India on problems
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Ehrmantraut Capital (@EhrmantrautCap_) reportedO-RAN is the future, and AmpliTech Group $AMPG is well-positioned to become a massive winner in it. The market TAM of O-RAN was only $2.8 billion in 2024, but is expected to grow rapidly to $48 billion by 2035, implying a CAGR of almost 30% from 2024 to 2035. $AMPG's proprietary Massive MIMO 64T64R O-RAN radios and best of the industry LNAs are of importance for the O-RAN buildout. We already know from the Telus article that they will need 30,000 AmpliTech radios for their O-RAN buildout until 2029, which could generate a cumulative revenue of atleast $300 million for $AMPG until 2029 (excluding service, installation and maintenance fees that AmpliTech can charge). CEO Maqbool stated in the last earnings call that new purchase orders will be announced in the next couple of months from multiple major MNOs. Traditional RAN is fading and O-RAN is gaining momentum. $AMPG is ready for the structural change.
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Michael Bentley (@MPBentley) reported@TELUSsupport I've tried to connect with you via your online tools. I got a call back but it was gibberish, no one was actually there. Please text me for my phone number and then maybe you can help me with my faulty Telus equipment
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Craig T. Miller (@cckcmiller) reported@TELUSsupport how bad is your support that I cannot find a phone number to call support. Telus assist is a joke and anytime I have gotten into your support queue it has been a joke.
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Heidi McCulloch (@HeidiMcCulloch) reportedI made the worst decision ever moving my home internet to @TELUS - and can’t even fix it because app has been down for 2 weeks and son hold with customer service now at 57 minutes. @TELUSsupport
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PsudoMike 🇨🇦 (@PsudoMike) reported@KerrGordon Not typically — SIM cards are separate from the device. The phone connects to the network via the SIM (or eSIM). Telus framing it as hardware doesn't change that it's a mandatory access fee.