Telus outages and service status in White Rock, British Columbia
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around White Rock, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Jun 14, 11:50 PM EDT.
- Internet (64%)
- E-mail (18%)
- Phone (18%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in White Rock, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near White Rock, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Langley, and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 2 hours ago |
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Surrey
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Internet | 3 days ago |
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Surrey
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Internet | 5 days ago |
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Surrey
|
Internet | 11 days ago |
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Surrey
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12 days ago | |
|
Langley
|
Phone | 19 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Telus Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Christian Newman 👨🏻💻 (@XianNewman) reported from Surrey, British Columbia@vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.
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Kim (@LuvKimber) reported from Surrey, British ColumbiaSo after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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Tee (@Life_is_2_Long) reported from Delta, British Columbia@stuhunter Sounds awful!! Hope it works out! Once, someone walked into Telus & bought 2 new phones + plans on my account Telus store even had them on camera but gave me a really hard time about my dispute. I suspected it was maybe store employee or friend. #frustrating
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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John_D_Nguyen(one tru Anu RA) (@JNcustoms) reported from Surrey, British Columbia@TELUS your Surrey internet connection provider is compromised, filing a privacy breach lawsuit against you **** 3 times no I’ve raised the issue of my accounts bein hacked 3 times being hung up on 3 times you’ll feel my disapproval of unsecured services provided to public.
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Scott Stevens (@scuttlebuttdad) reported from Delta, British Columbia@telusmobility Telus is currently bidding on a RFP for my company’s mobile contract for 220 line which I oversee. I’m not impressed by your teams customer service. I would of preferred “Our call centre made a mistake by telling you to come here, but let us ship it for you”.
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Dan Machholz (@DanMachholz) reported from Surrey, British Columbia@ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…
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Christian Newman 👨🏻💻 (@XianNewman) reported from Surrey, British Columbia@vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.
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Jamie Billingham (@jamiebillingham) reported from Surrey, British ColumbiaSo @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.
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Jim Gordon (@jimgordontv) reported from Surrey, British Columbia@TELUSsupport @TELUS For the 3rd time since your August server breakdown, I am without email service! 3 times in 24 hour hours I have called and can't get answers. This continues to effect my business. Please help!!!!
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Tall Paul 'Mr Vancouver' (@TallPaulsLife) reported from Surrey, British ColumbiaWell @TELUS once again your service is sub par on so many level
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Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported from White Rock, British Columbia@steeletalk @TELUS @CKNW if you do not pay a Telus bill they destroy your credit report on exquifax = I hate Telus-fired my sister= **** telus= block me now.
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Sadia Pannun (@sadia_74) reported from Surrey, British Columbiaanyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@richardzussman As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Anshu Arora (@yourbcagent) reported from Surrey, British Columbia@TELUS how come #CustomerService is sooooo horrible
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Don Hoglund (@randomdh) reported from Surrey, British ColumbiaTelus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
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Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia@TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.
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amu (@Amu3188) reported from Surrey, British Columbia@TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Regan 🚀 (@engalicorn) reported@JonFraserTF @TELUS Yeah my experience last month with them was brutal. Activated international roaming online no other option. Turns out Seattle isn't international. $100 worth of roaming fees before I even left the airport @ $5/mb They text me "Text ROAM" to activate timing. "How embarrassing there's been an error" 2 hrs with tech support no solution. Bought $25 dollar esim online. Unlimited data for 5 days. 1/5 the cost of Telus Roaming plan that I can't add. Now I know.
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Ehrmantraut Capital (@EhrmantrautCap_) reportedAmpliTech Group $AMPG and an overview of its customers: Telus $T.TO - 5G/O-RAN. AmpliTech has already secured a multi-year LOI from Telus and purchase orders. Telus furthermore needs 30,000 AmpliTech radios for its O-RAN buildout until 2029. With each unit costing atleast $10,000, you're looking at a minimum $300 million cumulative revenue until 2029, excluding service/maintenance/installation fees that AmpliTech can charge to Telus. $NVDA, Northeastern University - AI-RAN. Both $NVDA and $AMPG are part of the Open6G project at Northeastern University (supported by the US government), and it is likely that $NVDA is interested in $AMPG's proprietary O-RAN CAT B 64T64R Massive MIMO radio unit, which sends out signals based on NVIDIA AI Aerial's AI-driven calculations (running on Blackwell or Grace Hopper GPUs). $IBM, $AMZN - cryogenic LNAs for quantum. Quantum computers store info in qubits at a temperature of 4 Kelvin (-269 degrees Celsius), these give off very weak signals that need to be amplified without creating any noise. AmpliTech has cryogenic LNAs that can withstand these temperatures. $BA, $NOC, $LMT, US Air Force - LNAs for defense for the purpose of communications, radar and electronic warfare. AmpliTech has military-grade LNAs, that have passed years of qualifications and are fully produced in the US, an important requirement. NASA, $VSAT, $WBD, Paramount - SATCOM/satellite communications equipment. AmpliTech sells LNAs that allow LEO satellites and ground stations to pick up very weak signals and translate them into useful data. They also sell PAs (Power Amplifiers) that allow LEO sats to send signals across large distances. Rarely do you see a microcap with such an impressive list of customers. Below, a complete overview of AmpliTech's customers can be seen, which includes more than just the ones I mentioned above (picture is from @rk8215).
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R K Balsara (@RKBalsara) reported@JonFraserTF @TELUS The rest are as bad. Freedom has the best plans, decent pricing and coverage, but horrendous support.
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TMN (@themainnetwork) reported@JonFraserTF @TELUS I say this only bc I’ve been with them all over the years. @FreedomMobile has been the best I’ve ever had in terms of pricing and support. Just my take.
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PRL Sports Group (@PRLSG2019) reported@JonFraserTF @TELUS I have been with them for over 20 years and lost my **** about a month ago. I am not sure how many escalations I had to go thru but got what was a simple request. It's become a clown show.
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ShaunaHill66 🇨🇦 🇱🇷 (@ScrubHill66) reportedMy mom's landline has been out since June 1st, appt on the 17th for tech. @TELUSsupport escalated it, the team called me today to tell me they would call me after the 17th to make sure it was done. That's not what "escalated" means! Will switch after 50+ yrs with @Telus #horrible
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D (@esSpyderMonkey) reported@TELUS While we’re at it fix the volume of the Apple TV app. It’s 30% lower than every other app resulting it wild volume fluctuations when switching apps.
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Alex (@The_Alex_64) reportedDamn right it is. Do better, Telus.
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Clifford Mathew (@cliffmathew) reported@JonFraserTF @TELUS Isn't Bell and Telus the same network? I have been milked by @Rogers for multiple years before I wised up and switched to Bell. 400+ dollars down to 200+, and much more data.
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PsudoMike 🇨🇦 (@PsudoMike) reportedTelus starts charging $15 for SIM cards today. CRTC bans activation fees tomorrow. They didn't remove the fee. They renamed it. A SIM is literally required to use the service. The CRTC flagged this as a potential violation. Telus did it anyway. Canadian telecom policy is basically whack a mole, except the carriers always hit back.