Telus Outage Report in Paris, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Paris, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Paris, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Brantford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Paris, Ontario
Latest outage, problems and issue reports in Paris and nearby locations:
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Scott Shannon
(@Shanny684) reported
from
North Dumfries, Ontario
@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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mazikeen
(@amber122185) reported
from
Brantford, Ontario
Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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Charlie Lyons
(@Charlie_Lyons) reported
from
Brantford, Ontario
Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Shaw
(@MarkShaw24) reported
@kreynolds118 @TELUS I’m not surprised about this. We recently left @TELUS after being with them since 2011. Both customer service and technical quality declined dramatically in recent years. I wouldn’t refer my worst enemy to them.
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Megan Journey
(@MeganJourney1) reported
Telus: called in for tech help on tv. I had tv service but now Rob at Telus ****** up my tv and now I have no tv service. No one can come out until Friday. Thanks again Telus for ******* up.
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Jason Oliver
(@jasonpauloliver) reported
Again @telus charged $2.50 to talk to a service agent and accomplished nothing, I have no idea where my $100 top up went to, I think it’s time to move to @Bell #fail
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Joseph Jones
(@jonesj) reported
@Lidsville @mtnbvan @adriandix When Telus forced me off of copper and onto fibre, I lost the alternative channel that made it possible, say, to phone BC Hydro during a power outage. Now, no power means no telephone. Losing resilience through purported technological progress.
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TRex
(@RTNev) reported
@TELUS As a Telus home/internet customer is there any way to stop the repeated calls offering Telus mobile services? They are really making me hate
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JASON SENSATION
(@JASONxSENSATION) reported
@TELUS I’m about to save 60 bucks not going with you lol damn.
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🗼TowerGuy🌲
(@tower_Guy) reported
@BenKlass If you spent any time dealing with Freedom you would know they ran as their own business. Some basic integration but Shaw was really a reseller of Freedoms network as a way to compete with Telus internet/wireless bundle. As far as spectrum, no way Rogers could retain any.
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Dave Wardle
(@BCCardiacKid) reported
@caughtathome @bclions_service @alex_ruiz Was checking it out last night at home and it was the same whether it was Mac, Windows, iOS… Same at work so it isn’t my home network. Same on Telus.
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Lonie Contenti
(@LonieContenti) reported
@TELUSsupport I finally called Telus at 7:30 am and apparently our new router was not sending a signal to Telus. Which did not make sense considering it was working fine until that early morning but the rep was able to get the tv”s back on. Hoping they stay that way! Thank you
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Kevin McArthur
(@KevinSMcArthur) reported
Province to Telus: dont you know were in the business of underprovisioning health care?! How dare you create a medical service. Someone might actually get an appointment and we cant have that!