Telus outages and service status in Paris, Ontario

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paris, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Paris, Ontario

The most recent Telus outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	Total Blackout	2 months ago
Brantford	Internet	3 months ago
Cambridge	Internet	4 months ago

Community Discussion

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Telus Issues Reports Near Paris, Ontario

Latest outage, problems and issue reports in Paris and nearby locations:

• 
  Ryan Leys (@ryanleys2) reported 2 minutes ago from Cambridge, Ontario

  @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

• 
  Scott Shannon (@Shanny684) reported 16 minutes ago from North Dumfries, Ontario

  @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

• 
  mazikeen (@amber122185) reported 17 minutes ago from Brantford, Ontario

  Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

• 
  Charlie Lyons (@Charlie_Lyons) reported 25 minutes ago from Brantford, Ontario

  Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

• 
  Mike Spicer (@MikeSpicer12) reported 55 minutes ago from Brant, Ontario

  @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JJ (@JLJohnston) reported 2 minutes ago

  @Durmo2010 @TELUSsupport I’ve been on the phone with them for an hour trying to book an appointment to get set up for service. Waited hours for callback that never came. Tried again, waited, then they asked for my DL or SIN. Telus can verify my identity without that information. Not a good start Telus.

• 
  Eric (@ericvideos91) reported 3 minutes ago

  @BluelineBardown @Rogers Telus is awful. Good luck with that Why should Rogers keep those stations on the air if they don’t make money ? Sorry but it’s the radio. Come on people

• 
  Clambo (@Silver_Clambo) reported 4 minutes ago

  @TELUS Hi I just wanted to file a complaint I went to a location and the person working there told me he was close 30min before the actual closing time

• 
  Raven (@Sharisraven) reported 4 minutes ago

  @telus you sent a new phone with nothing but debt collectors calling from previous owner. Wtf!

• 
  Joey Hansen (@joeydhansen) reported 8 minutes ago

  @tylerpaduraru @Prominent_Bryan @TELUSsupport Have had to deal with their customer service and tech support a couple of times in the last year and it's been absolute trash. A few years ago, I thought Telus had good customer service. Outsourcing it to AI has made it terrible.

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 9 minutes ago

  @TELUS Awesome, it took several tech support agents not knowing how to ssolve the issue before I found one who said I wasn't the first person having the issue and knew the fix

• 
  Rivers Edge (@TheRiversEdgeAB) reported 13 minutes ago

  @trukkie_don Well - We Get What We Pay For Hopefully... And Telus Is A BAD Buy

• 
  Stan Querin (@BlackStangBC) reported 19 minutes ago

  @olanshiley_211 @TELUS @TELUSsupport And finding a customer service agent you can understand is almost impossible, I called so many times and there is such a language barrier I needed to turn on google translate......and interference sounds like they are taking calls from home or another country....

• 
  Catherine Calder (@Loricatty) reported 20 minutes ago

  @alleria_eh Bloody idiot. Here is a PARTIAL list. You are using most. X itself Your Canadian internet provider, such as Telus, Rogers, Bell, or Shaw, routes traffic over an internet backbone that uses equipment, software, and services from numerous U.S companies Apple (if using an iPhone or iPad). Google (if using Android, Chrome, Gmail, or Google DNS). Qualcomm (chips in many Android phones). Intel or AMD (if using a PC). Microsoft (Windows, Edge, Outlook, OneDrive, etc.). NVIDIA (graphics hardware in many computers). Visa or Mastercard (if paying for X Premium or making online purchases). PayPal (if used for payments). Cloudflare (many websites, including services connected to X, rely on it). Amazon Web Services (AWS) (many internet services depend on AWS, even if X itself does not). Oracle (enterprise software and cloud infrastructure used across the internet). Cisco (networking equipment carrying internet traffic). Meta (if they also use Facebook, Instagram, WhatsApp, or Threads). Adobe (if editing photos before posting). OpenAI (if using ChatGPT to write posts). GoDaddy (if they own a website linked from their X profile). Verisign (operates key internet infrastructure for .com and .net domains).

• 
  sarah (@s4rah_dev) reported 22 minutes ago

  @gisellegeneral Ranchers can have the same issues as homes with basements. Just look at the Walmart and the Telus science centre floods…. Neither have basements. Plumbing devices like backwater valves and sump pits are truly your best option no matter what you build. A lot of the time it has to do with your neighbourhood sewer system, rather than your actual home.