Telus Outage Report in Paris, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Paris, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Paris, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Brantford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Paris, Ontario
Latest outage, problems and issue reports in Paris and nearby locations:
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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Charlie Lyons
(@Charlie_Lyons) reported
from
Brantford, Ontario
Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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mazikeen
(@amber122185) reported
from
Brantford, Ontario
Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.
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Scott Shannon
(@Shanny684) reported
from
North Dumfries, Ontario
@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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DanielleJN
(@DanielleJN4) reported
@TELUSsupport how many times does my Optik TV box have to initialize when without any notification from Telus updates were being done during prime service hours???
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ChristineHesselbarth
(@CC_Hesselbarth) reported
Has there ever been a more incompetent company at customer service than Telus? How they are still in business in unbelievable to me #Telus#telus
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CJDC-TV News
(@cjdctv) reported
Beavers takes down internet in Tumbler Ridge About 900 customers are experiencing disruptions to internet, TV, and mobile services after beavers chewed through a fibre cable causing extensive damage. Telus anticipates service will be restored by Sunday evening. #PeaceRegion
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Charles Wagen
(@CharlesWagen) reported
@cbcnewsbc @ItsBCJim This is a telus pysop blaming an innocent beaver for their outage caused by their experimental, and controversial, bit torrent limiters. The only thing being chewed is my *** with this overage fees from Telus!
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Kate Sinclaire
(@MsKateSinclaire) reported
Yesterday my phone decided to somehow download 4gb in my pocket while walking to/from my studio (5 min walk each way). Worst part? I’m terrified to call @TELUS to forgive overages bc they’ll blame me. Lost my job a year ago, just making ends meet, $350 phone bill. #friendly!
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bravoaddictalias
(@RealityBuggie) reported
@TELUSsupport NEED CUSTOMER SERVICE ASAP we have been without internet for hours and need internet to work from home. You keep dropping our calls when we finally reach you #telus #teluscustomersupport #CustomerService
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Ali Zein 🇱🇧🇨🇦
(@AliBodyworker) reported
@TELUSsupport we need your support in Delta @TELUSsupport @TELUS your Optic internet has been horrible for the last few days & continues. Your website says no "issues/outrages ". Your support line says there are issues & you are working on them but no time when it will be done.
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- CEO 👑
(@BubbszExclusive) reported
If Fido can not fix my phone screen I’m leaving & going to Telus
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Maureen Jones
(@Tiquetonne) reported
@TELUS Your ad with the peacock is obnoxiously loud! Horrible music.
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David Dawkins
(@Hitecsoftouch) reported
@jonnywakefield What do you want to bet the cable was not at the minimum depth? #telus #fail