Telus

Telus Outage Report in Paris, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Paris, Ontario 12/02/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Paris, Ontario

Latest outage, problems and issue reports in Paris and nearby locations:

  • ryanleys2 Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • Shanny684 Scott Shannon (@Shanny684) reported from North Dumfries, Ontario

    @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Musaic2 Musaic2 (@Musaic2) reported

    The #transcanada highway drive between #Manitoba and #Ontario already has spotty cell service. Neither @Bell @Rogers nor @TELUS have announced news to upgrade, only plans to eliminate service.

  • vivian_rivian William G (@vivian_rivian) reported

    @TELUSsupport @TELUS It’s going on day 5 now and STILL NO ADT PULSE APP ACCESS! Please fix, contact customers, acknowledge there’s an issue, DO SOMETHING

  • faria_wong Steven (@faria_wong) reported

    Telus Canada - ADT pulse is not working. Last time this occurred one of their analyst coded something incorrectly. 5 days and still no fix. Telus Customer Service is truly the worse. Don’t rely on Telus for home security.

  • oliviahlho Olivia Ho (@oliviahlho) reported

    Why the heck is a call back number from @TELUS @TELUSsupport showing “No Caller ID” … if I wasn’t expecting a call from Telus I wouldn’t normally answer this! This is when you know you outsourced your call center 🙄 wtf 🤬

  • Sidular Sidular! (@Sidular) reported

    @ThorneDoesStuff @FreedomMobile That’s pretty expensive… just switched away from Freedom and pay $85 for 50GB at 5G speeds on Telus. Bigger network, but less expensive, but still expensive, cause ya know, “Canada”.

  • cheeks_hfx BassCoder (@cheeks_hfx) reported

    @mattdagley so depending where you or your family works, check out Telus EPP....just need a work email to switch. Generally 30% cheaper than normal Telus. If it doesn't work for yours, try your partner's etc.

  • accordingtomio M. (@accordingtomio) reported

    @MsBehavior @Bell_MTSHelps I am glad they sold my account to Telus. Haven't had any issues with them, so far, in the last five years. MTS was legit the worst.

  • vivian_rivian William G (@vivian_rivian) reported

    @TELUSsupport @TELUS What’s going on with the ADT Pulse app? We’re away and unable to access our home security to check cameras etc. It’s been 4-5 days, no contact from TELUS acknowledging there’s an issue, are you fixing this, what’s going on!?

  • safety1222 Safety First (@safety1222) reported

    .@PublicMobile is organized fraud. Charging people money without a sim card and nobody available to speak with. @TELUS is behind it all. Trying to save money by having no customer support. Dont tell me to open a ticket.

  • nathanelson Nathan Elson (@nathanelson) reported

    Hey @telus can you explain to me how 2 months ago I called to add a 3rd cell phone line and you gave me a 'loyalty plan' because I've been a customer for 15 years and then today email me to tell me you're increasing my rate plan because it's deemed 'below market value'?