Telus

Telus Outage Report in Paris, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Paris, Ontario 12/08/2025 00:30

December 08: Problems at Telus

Telus is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Paris, Ontario

Latest outage, problems and issue reports in Paris and nearby locations:

  • ryanleys2 Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • Shanny684 Scott Shannon (@Shanny684) reported from North Dumfries, Ontario

    @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianYeomans Brian Yeomans he/him (@BrianYeomans) reported

    @TELUS After twenty years, and no improvements to service, I switched to Rogers. My two lines were moved over in June. Earlier this week, I received a call from a collections agency saying I hadn’t paid Telus. No one from Telus ever advised me that I still owed. No call, no letter.

  • DownToRey uptorey is a val degen (@DownToRey) reported

    No internet till monday cuz @TELUS ain’t got damn technicians to set this **** up for the weekend

  • heyandweaa Andrea ૐ (@heyandweaa) reported

    @TELUSsupport Horrible customer service. I have tried calling 7 times now. The hold time is over 2hrs and the line cuts/hangs up at 2hrs. I’ve emailed 3 times. I can’t get through to anyone. I’ll never recommend this company to anyone. To ROGERS I go. #telus #crtc

  • B_I_G___D Derek Leiman (@B_I_G___D) reported

    @L_Fairy77 @TELUS I just switched to Telus after being with Shaw for years. The downside is Telus customer service, it is bad. You will wait at least an hour every time you call. Shaw would answer within 10-15 minutes every time.

  • DanH0024 Dan Huras (@DanH0024) reported

    @GG37374104 I had a similar incident with a "Telus" rep. They used what appeared to be a Telus support #. I miss the old days when we got badly written emails from far away royalty wanting to send us money.

  • L_Fairy77 🧡💙 ~~L ~~💚💛 (@L_Fairy77) reported

    @TELUS It’s now been an hour. I sent a message to your support.

  • newshasaurus newshasaurus (@newshasaurus) reported

    @TELUSsupport Hi Telus - we’re looking to cancel our home internet with you - how many days notice do you require - and how do we return your equipment? Thank you!

  • GChadPericles GigaChad Pericles (@GChadPericles) reported

    @cityofcalgary WTF is ageism? I saw that Telus documentary commercial a bunch of times and it literally makes no sense. People get older and get ****** at things but have valuable experiences. Is this just about single, childless old broads again?

  • MJCSwayze Mike Campbell (@MJCSwayze) reported

    @reidbtwnsheets @ShawInfo Shaw & Telus the biggest crooks.. like just let me cancel what are these hidden fees

  • JimWiens Jim Wiens (@JimWiens) reported

    @LanceStorm @TELUS @TELUSsupport Lots of your neighbors in Sask are pushing the government to sell off our telecom and its assets so we can get private service just like you're getting today.