Telus

Telus Outage Report in Paris, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Paris, Ontario 12/16/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Paris, Ontario

Latest outage, problems and issue reports in Paris and nearby locations:

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • ryanleys2 Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • Shanny684 Scott Shannon (@Shanny684) reported from North Dumfries, Ontario

    @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ZarkMucksBarns AlphAlpha Zark (@ZarkMucksBarns) reported

    FYI, the @TELUS corporate store is absolutely brutal compared to the local independent dealership for #Telus. Telus seems to be pushing their clientele to buy **** online. If they EVER get rid of the @SmartCellDeals dealership, I'm switching service providers. STAT.

  • jmarcus_md Jonathan Marcus (@jmarcus_md) reported

    @kkeshavjee I think it’d be hard to get tech leaders to say, “I work for Telus, etc, but their goals are not aligned with what’s needed to fix healthcare.” But this is what needs to happen. Across conflicted parties in all fields. 5/

  • _laura_bug_ xLauraBugx (@_laura_bug_) reported

    @TELUS has great customer service. Didn't even get to speak to a rep, they just hung up.

  • Iluvhikingjen 🇨🇦🩸Jennifer vaxxed, masking (opt luvhkng cal) (@Iluvhikingjen) reported

    @Marty_Chan Don’t forget Shandro: My buddy Jason Nixon is working on Telus Health so your MD across the globe can tell you what pill you need. Albertans: Who is going to set my broken arm?

  • doug_strader Doug Strader (@doug_strader) reported

    @mistertreevor @TELUSsupport Telus just phoned and they agree the tower location is an issue for the six thousand plus who live in my area. I cannot make a call from my house. Telus rep stated until they change tower location I will have no or little interminent cell usage.

  • KayneVexx The Unacceptable Vexx (@KayneVexx) reported

    @sunlorrie Bell is a neverending shitshow of bureaucracy and customer disservice, as is Rogers. Oddly I've not had any trouble with Telus in over 20 years. I hope I haven't just jinxed that but there it is.

  • meagandoesstuff Meagan ☕️ (@meagandoesstuff) reported

    @TELUSsupport I need to have someone come look at the Telus box that is on my property. I tried contacting the City of RD and they told me to contact you directly - but the number they gave me was incorrect. Help please. :)

  • BrentVillett Brent Villett🇨🇦🇺🇦 (@BrentVillett) reported

    @jacoblorinc Very surprised they are not commenting on the reason they let LaFlamme go. It just fuels the misogynist narrative even more. When they shut down 1040 radio, I switched from Bell to Telus TV and will be looking for a new cell phone provider when my contract expires. @BellMediaPR

  • sunnywaters12 Becky Price (@sunnywaters12) reported

    So I figured out why my satellite wasn’t working. Telus is a 3G network here and my phone was set on LTE. Who knew? Gotta blame somebody, as usual. I get my fair share of blame too.

  • ArifHimani Arif Himani (@ArifHimani) reported

    @TELUSsupport Telus supervisor called and assured they will contact canada post and get back to me over a week ago. I am getting email from canada post to confirm if I got the delivery for the phone shipped as "signature required" item. How stupid they don't know themselves!!!!