Telus Outage Report in Paris, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Paris, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Telus
Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Paris, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Brantford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Paris, Ontario
Latest outage, problems and issue reports in Paris and nearby locations:
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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Scott Shannon
(@Shanny684) reported
from
North Dumfries, Ontario
@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
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mazikeen
(@amber122185) reported
from
Brantford, Ontario
Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.
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Mike Spicer
(@MikeSpicer12) reported
from
Brant, Ontario
@TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!
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Charlie Lyons
(@Charlie_Lyons) reported
from
Brantford, Ontario
Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jean-François Mezei
(@jfmezei) reported
@mediamorphis @FRPC_FRPC Bell and Telus have so far gotten away with never releasing details of their network sharing contract. If Rogers-Shaw do same, Shaw Mobile/Freedom may stop providing true competition and just play inside market share boundaries in their secret contract.
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Rebecca Naidoo
(@rmjnaidoo) reported
@TELUSsupport @TELUS What the heck! 8 months to sort out an issue with no follow up since February! Can a senior manager/someone in charge contact me - please!
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seymour1238 🇨🇦
(@seymour1238) reported
@TELUS >>> Worst company in the universe <<<!!!
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Michael Tonon
(@michael_tonon) reported
@Bell wanna stop calling me at work offering me ****? Gonna switch back to Telus ffs
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🇨🇦British G 🏴
(@jojomom1974) reported
@ReaganPodelec The problem was they charged me well over $50 on top of my original bill. Why I need to argue with you about my experience or choice of provider is beyond me. I’m sure I’m not the only one who has had issues with Telus.
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Milton Kiang
(@channelresume) reported
@TELUSsupport HI, I have the "call control" feature on my TELUS landline. But I am still getting robo and spam calls. Any suggestions on a fix?
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seymour1238 🇨🇦
(@seymour1238) reported
@TELUS ? ...is the most disgusting service you can ask for. Unprofessional, unreliable with operators who got problems speaking English.
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Safety First
(@safety1222) reported
.@PublicMobile @TELUSsupport I need your help. I can't get through a robot with my issue. I can't open a ticket. I need real human support. @TELUS I need Help!
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Jason Pillay
(@itsjasonpillay) reported
@TELUS @TELUSsupport super unhappy with Telus today and the customer service
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Oriana
(@LilHurricaneo) reported
@mssinenomine oh no! I went a few months without one sort of recently and was cut off from my healthcare, peer support and mom. my mom had given me a phone to use and it was fine for yrs then all of a sudden she was getting huge bills. She refused to call telus and fix it so i couldnt use