Telus outages and service status in Paris, Ontario

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Paris, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Paris, Ontario

The most recent Telus outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	Phone	3 days ago
Cambridge	Total Blackout	2 months ago
Brantford	Internet	3 months ago
Cambridge	Internet	5 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Paris, Ontario

Latest outage, problems and issue reports in Paris and nearby locations:

• 
  Ryan Leys (@ryanleys2) reported 3 minutes ago from Cambridge, Ontario

  @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

• 
  Mike Spicer (@MikeSpicer12) reported 4 minutes ago from Brant, Ontario

  @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

• 
  Charlie Lyons (@Charlie_Lyons) reported 20 minutes ago from Brantford, Ontario

  Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

• 
  mazikeen (@amber122185) reported 35 minutes ago from Brantford, Ontario

  Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

• 
  Scott Shannon (@Shanny684) reported 43 minutes ago from North Dumfries, Ontario

  @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  K Gabeau (@KGabeau59) reported 2 minutes ago

  @mexicaninTO @TELUSsupport @telus we’ve spent 3 hours on the phone today, several hours the day before and more hours the day before that trying to get your customer service to honour the agreement made the first day. All they did was screw up all of our tv channels! Sick of this crap!

• 
  Mother Clucker ⛰️ (@0zWording) reported 4 minutes ago

  @ADT, the non-compete with Telus is almost over. PLEASE Come back to Canada with ADT Blu, direct to consumer. Self-install security, no branches, just solid customer service & professional monitoring without them wanting to bundle your services before dispatching for your alarm.

• 
  sheefums connoisseur (@koujasus) reported 4 minutes ago

  **** @TELUS for trying to implement data centres in BC. A terrible company with horrible service. Slow internet even with the faster plans, I've been getting as many people as I can to cancel their plans

• 
  FraserValleyToday.ca (@chwknews) reported 7 minutes ago

  @_northwords I'm in the Sardis Library right now on 5G, with Telus no less, and I can't watch a 30-second basketball clip. I know, first world problems, but I can't access work mail in the Community Forest area. Whereas my wife had cell coverage atop Kilimanjaro and in rural China.

• 
  Lynn Without an E (@Moon_River05) reported 10 minutes ago

  @Rogers You got greedy and claiming GM Place but that wasnt enough you have to overtake Shaw. But what you didnt do was increase your staff to match your accounts accumulation...to the point where, I heard "Sorry, we are too busy to take your call, goodbye" Over and over and over for more than a month. Pssst It's Business 101 to NEVER EVER let that happen. Oh and Ive switched to Telus. Am I one lost customer, or 1 of many? 🤔

• 
  Ransom (@RansomBailey) reported 11 minutes ago

  @Jonesing4truth @koodo Koodo is a trash company that would have gone out of business if Telus hadn’t bought them. Do not use them. Absolutely no customer service.

• 
  Katie Rago (@Bossmanrago) reported 13 minutes ago

  @TELUSsupport between July 28 and today Aug 5 l have spoke to at least 8-9 Telus agents to resolve a problem . I've had agents diarize to call me back as follow up ... nothing. Any other business working like this would be bankrupt. Telus is the worst provider choice !!!

• 
  AnakeRose 🇨🇦 ❤️🤍💙💛 (@AnakeRose) reported 13 minutes ago

  @SonyaPaterson Oh geez Sonya, sounds like you've been thru the ringer! We've also had issues with Rogers/Shaw so we moved over to Telus for our cable & internet.

• 
  Jimmyray (@jamesraymont1) reported 14 minutes ago

  @culturetripper @kim_gaetz Don’t forget, Telus is doing the same **** in Alberta.

• 
  Alex Maclean (@canmaclean42) reported 17 minutes ago

  @TaraArmstrongBC The bean counters and Wildfire operations are married but sleep in different rooms. The ministry is actually one of the poorer agencies of the government and sort of like the US marines there is rarely all the equipment and personell one wants but generally people are gung ho and will always make do. There are some internal skirmishes and rivalries like contract vs ministry firefighters, or between crews but generally it's friendly and all in all BC has one of the most professional and world class wildfire suppression systems. I can say that because I've been doing it for 10 years and have worked with firefighters from a dozen countries and half the provinces and territories. When it comes to finances it's a different world. For example some idiot thought it would be a great idea for Telus (the phone company) to do the ministries payroll, a universally hated arrangement by crews. After all on a slow year there are a thousand firefighters sitting around on base or doing make work projects on the governments dime. Why bother with additional funding, it doesn't buy votes. On a hot year one does what can be done with resources available until a state of emergency is declared and then the money rolls in and the millions flow. Probably costing considerably more than if sufficient crews and equipment were allocated in the first place. I'm not in management but the solution is probably in training and maintaining an additional 1000 ministry firefighters, expansion of the Para program, a few additional air assets and properly funding the type 2 and type 3 contract resources instead of a chronic loss of professional firefighters leaving the profession because there is no work or incentive to stay on a slow year. On a forest management perspective perhaps allowing green belts (natural fire breaks) to grow instead of spraying glyphosate (dries out the forest) for profit, or hiring enough Rangers to police the logging companies to get them to actually stay in line and manage the forests the way they pretend they do. Current logging practice drops water tables. But that's a conversation nobody wants to have