Vidéotron Outage Report in Beauharnois, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Beauharnois, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beauharnois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beauharnois, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Pierrefonds, Châteauguay, Lachine, LaSalle and Vaudreuil-Dorion.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Beauharnois, Québec
Latest outage, problems and issue reports in Beauharnois and nearby locations:
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Marc La Fontaine
(@mac_lafon) reported
from
Vaudreuil-Dorion, Québec
@Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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mohan eappen
(@mohaneappen) reported
from
Dollard-Des Ormeaux, Québec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Kristian Gravenor
(@CoolopolisMTL) reported
from
Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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CuervoenMontreal 🇦🇷🇨🇦
(@CuervoenCanada) reported
The solution for Videotron is to pay this modem and buy a new one. The I should pay 2 new modems because their cheap hardware they sell. A shame .. I am trying ti rig off and see another provider.
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Lachajean
(@Lachajean1) reported
@WalkingDead_AMC Said what I think.amc in Canada no app no amc + and in Quebec videotron cable cancel amc I would have move twd to another platform not cancel it and a Negan leadership or group would have been lots more fun to see then this Maggie versus Negan there is no more Rick or michonne
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Alvaro Zendejas
(@alvarozendejas) reported
@Videotron : Free 📱 Me: What's the catch? videotron: None, it's a 🎁 ... Email: Review your new contract!!! Me: Never agreed to this videotron: It's a better deal 4 being a long time customer. Me: 5GB for $70/mo??? videotron: We have a large customer base, you can leave. 🤡
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Sebastien Nadeau
(@SebastienNadeau) reported
@PMercier31 EBox is a provider like Videotron or Rogers. The Network portal asks your provider's credentials when you have a paid subscription. It merely acts as a auth process, like when you use your Facebook account to login to another website
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Commissioner Miner
(@fanCRTCProfling) reported
@jfmezei Freedom to me is a non-issue, it's a red herring. Has spectrum worth. Videotron will turn it into a low cost, no service, cheap quality fizz just to keep it out of other competitors hands.
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EmmasVarietyArts
(@emmasvarietyart) reported
@DatPinkPuffball Whats even worst is that we cant switch companies since videotron is also responsible for our cable.
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Shooter McGavin
(@avo_k) reported
@nectarios Videotron is the lesser of 2 evils. Been using Helix without issues. Never used Bell Fibe and have heard its quite good but Bell's customer service and billing is atrocious. Avoid at all costs.
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SEE-MORE helps ... ALL STAND TALL!
(@MEETSEEMORE) reported
@TSNHelp My TSN Live stream is continuously jumping forward. It is like a quick jerk forward every couple of seconds. I've changed resolution and stopped and started the stream. I am on a super-fast high-quality unlimited data plan with Videotron. How do I fix this stream?
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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Gregg Tilston🍷🥘🤘⛷🏎✈️🇨🇦🐾👩👧👦👨👧👦
(@greggtilston) reported
@nectarios Bell Fibe is amazing (when it's stable). Not sure about Videotron but the issue I have with anything other than Fibe is the upload speed.