Vidéotron outages and service status in Beauharnois, Quebec

Problems in the last 24 hours in Beauharnois, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beauharnois, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Beauharnois, Quebec

Latest outage, problems and issue reports in Beauharnois and nearby locations:

• 
  Tom (@dirtydinarzo) reported 7 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  mohan eappen (@mohaneappen) reported 11 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  Joseph Valenti (@BrokrBindr) reported 38 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  Marc La Fontaine (@mac_lafon) reported 41 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  Priesh Mistry (@TheMistryUK) reported 41 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 43 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 4 minutes ago

  @troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled

• 
  James Somaeck (@somaeck) reported 4 minutes ago

  I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9

• 
  David Labelle (@DavidLabelle3) reported 4 minutes ago

  @koodo No issue with Fizz (Videotron)

• 
  🇨🇦 Eh Aye (@canadian_eh_aye) reported 6 minutes ago

  @6ixbuzztv Never paid them before as I always switch during promos but it is a good step forward More competition would be nice - Videotron doesn't seem to be that eager these days with Freedom either.

• 
  Isabella Reed (@bella_reedq) reported 11 minutes ago

  @NenkMonica Terrible tragedy. Prayers for her loved ones. Really hope they figure out what caused that videotron to fall.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 13 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Gerv (@Gervcomo) reported 15 minutes ago

  @LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !

• 
  R i N K Y (@RinkyReport) reported 16 minutes ago

  @ScottXfan The thing is with the vast territory around Quebec city, a lot of people would travel up to 2hrs to go watch a game. They have the building, the tv network in TVA Sports with Videotron, just the QMJHL games there have 8000 people in the stands. For many it would make sense.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 18 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Emmanuel (@GlitchTechFan) reported 23 minutes ago

  Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!