Vidéotron Outage Report in Beauharnois, Montérégie, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Beauharnois, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beauharnois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Vidéotron
Vidéotron is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Beauharnois, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, LaSalle, Vaudreuil-Dorion, Mercier, Dorval and Pierrefonds.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
TV | |
| Montréal |
Wi-fi | |
| Montréal |
||
| Montréal |
Phone | |
| Montréal |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Beauharnois, Québec
Latest outage, problems and issue reports in Beauharnois and nearby locations:
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Marc La Fontaine
(@mac_lafon) reported
from
Vaudreuil-Dorion, Québec
@Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!
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Matt Britton 🍉🇵🇸 1-1
(@LedZepFan1976) reported
from
Châteauguay, Québec
@DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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mohan eappen
(@mohaneappen) reported
from
Dollard-Des Ormeaux, Québec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Kristian Gravenor
(@CoolopolisMTL) reported
from
Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Priesh Mistry
(@TheMistryUK) reported
from
Dorval, Québec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Linnifred
(@linnifred) reported
@Ipstenu I have this issue with Videotron. It is so frustrating. Especially with a password reset request.
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Solon McDade
(@solonmcdade) reported
@craigforrest1 I'm cancelling my #bell service Monday morning. #BellLetsTalk sorry, I'm busy, on the line with @Videotron
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Jack Todd
(@jacktodd46) reported
@rosschrisa @Johnnnyboy11 I had more problems with quality with Bell than any other provider. And there customer service is awful. That's one area where Videotron is clearly superior.
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Premium *****
(@itsfuckingcathi) reported
@AshTagMeBitch @Videotron @hydroquebec why my internet not working??
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WorldTrade Canada
(@WorldTradeCa) reported
Why has @videotron been so freaking slow over the last several months. It's ridiculous today.
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Tareq
(@tareq514) reported
@ArponBasu Videotron customer as of today
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John C.
(@giovan13) reported
@Videotron Hello, when can we expect internet service to go back up? postal code H9W 6C3
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𝔐𝔶𝔯𝔡𝔡𝔦𝔫 𝔐𝔢𝔯𝔩𝔦𝔫𝔲𝔰
(@MerlinusMyrddin) reported
@OdyseeTeam Hi Odysee team. There's a major problem in Quebec region of Canada, we can't acces Odysee by many internet providers. I'm with @Videotron and no browser but Tor can access. Can you see what is the cause? Asking for thousands of people on my FB page.
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Nick RoBOOrtson Stan Account
(@P1KA_B00) reported
@DeleteTheNats Compare that to QC, which currently lacks any pro teams, is far enough away from Montreal to have its own identity. There’s enough ex Nordique fans to support an NHL team, there’s a reason the Bruins are so popular there. A Quebec team would play in the Videotron centre... (2)
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Danny 🇨🇦
(@TripleX137) reported
Not impressed with Videotron...since high school they’ve been collecting by credit card my payments. Not a single missed payment. I cancel my plan by another provider. They send the last bill to my last address...then a few months later a collection agency calls me...wtf!?! Mf...