Vidéotron

Vidéotron Outage Report in Boisbriand, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Boisbriand, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Boisbriand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Boisbriand, Laurentides, Québec 10/04/2023 10:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • Internet 67.62%

    Internet

  • Wi-fi 11.70%

    Wi-fi

  • Total Blackout 8.40%

    Total Blackout

  • TV 5.67%

    TV

  • Phone 3.45%

    Phone

  • E-mail 3.16%

    E-mail

Live Outage Map Near Boisbriand, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Westmount, Dollard-Des Ormeaux, Laval, Blainville, Deux-Montagnes, Pointe-Claire, Dorval and Kirkland.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal Internet
CanadaWestmount Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Boisbriand, Québec

Latest outage, problems and issue reports in Boisbriand and nearby locations:

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • phosfiend Richard E Flanagan (@phosfiend) reported from Montréal, Québec

    @Videotron internet seems to be down for folks in Hudson/St lazare

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

  • KittEdotca KitEdotca (@KittEdotca) reported from Westmount, Québec

    @Videotron so, erm, you’re internet is down?

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • sumtimw0ng Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Québec

    Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

  • jonjerkone Brommelier (@jonjerkone) reported from Westmount, Québec

    When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Foureyedhuman2 Foureyedhuman (@Foureyedhuman2) reported

    @GronkWRLD @ElephantStoneHQ @Videotron Bottom right on your PC right click on the internet connection -> open network settings -> change adapter options -> choose your net and double click -> properties -> find IPv4 -> on the bottom instead of "using auto dns" change it to manual and type in what i said before.

  • pxolaaaa Paola (@pxolaaaa) reported

    @Videotron, if you gon have an internet outage then run me my money back cause these services ain’t it tuh! I got an online exam in 2 hours, where my Wifi at 🙄 ? #Vidéotron #Videotron #InternetOutage

  • ottcdrfurniture Janet (@ottcdrfurniture) reported

    @Videotron Hey guys it’s cold outside and my teleportation equipment came with my upgrade to Helix which is now not working... Get moving or I will have to take my car to the Metro which will require me to go outside:-) But seriously, you don’t go down often. Thanks for the update.

  • johnxydous John Xydous (@johnxydous) reported

    @CommentsMia @Videotron Mind your business maybe... wtf

  • erinmaclennan13 erin (@erinmaclennan13) reported

    @Videotron y'all trying to give us a snow day with this wifi outage?

  • SensFan1984 Scott Sloan (@SensFan1984) reported

    @JustMikeTwo @pxolaaaa @Videotron Can confirm, I used the same fix

  • MitchSchwartzCo Mitch Schwartz 🔥⚡🤙🏼 (@MitchSchwartzCo) reported

    @Videotron Pleas stop saying "sorry for the inconvenience" pleas do give details. It's the entire island and surrounding area. This is a massive issue. What is the eta? If not known, what is the eta on an eta?

  • Foureyedhuman2 Foureyedhuman (@Foureyedhuman2) reported

    @ElephantStoneHQ @Videotron change up your dns to 8.8.8.8 and you'll be fine. i have the same problem.

  • stylinarts Mégan (@stylinarts) reported

    @elizabethreoch It’s down everywhere in Québec with videotron

  • jessylavoie91 Jessy Lavoie (@jessylavoie91) reported

    @Videotron it`s a DNS issue. I change my router to look at google DNS instead of videotron DNS. Works for me now.