Vidéotron Outage Report in Boisbriand, Laurentides, Quebec

Problems in the last 24 hours in Boisbriand, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Boisbriand, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Boisbriand, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Saint-Jérôme, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Wi-fi	5 days ago
Montréal	Internet	7 days ago
Montréal	Total Blackout	8 days ago
Montréal	Total Blackout	8 days ago
Montréal	Internet	8 days ago
Montréal	Total Blackout	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Boisbriand, Quebec

Latest outage, problems and issue reports in Boisbriand and nearby locations:

• 
  Badr S. Masri (@badrmasri) reported 8 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Dan Carnelly (@dancarnelly) reported 11 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Daniel McMahon (@danmac40) reported 15 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  M▼RKDIEZ (@markdiez514) reported 19 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  sbg4evr (@sbg4evr) reported 22 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  summer the fighter (@SummerrWoodss) reported 33 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  lagarto malo 🦎 (@lagarto_malo) reported 34 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 37 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Elephant Stone (@ElephantStoneHQ) reported 40 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  SalaUddin (@salauddinshah99) reported 40 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  courtney (@conicoletti) reported 47 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  Elephant Stone (@ElephantStoneHQ) reported 48 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  sbg4evr (@sbg4evr) reported 48 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 50 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  lawrence bass (@lbass007) reported 52 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Kathy M (@kathym425) reported 52 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Cee (@CeeFor) reported 56 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Felipe PJ (@fjvost) reported 56 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Fha Gauthier (@voilalasoupe) reported 59 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 60 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr. Sam (@DrSamTheDentist) reported 11 minutes ago

  Day 6 of @Videotron’s outage in Ottawa South. No update on when service will return. Call to support suggested it may be a month. Proceed with caution when selecting a carrier when you live near the edge. Repairs are slooooooow.

• 
  Chris Comeau (@ChrisComeau) reported 11 minutes ago

  @fizz_ca @Videotron there seems to be an home internet outage in Cote-St-Luc (H4X1R1), any updates? Thanks.

• 
  Dr. Sam (@DrSamTheDentist) reported 14 minutes ago

  @Videotron How about some honesty. What is going on with your network? Outage in Ottawa South is on day 5. Montreal on Day 2. Please be honest with us instead of saying “it will be fixed soon”.

• 
  wazo (@wazo78304063) reported 16 minutes ago

  Ok tell ur guys to climb that post and fix the f…. Problem , or videotron will get a call soon, thanx

• 
  Bobby (@BForozandeh) reported 21 minutes ago

  @R_Brookz @Videotron It's still down, I can't work, such a disappointment in service 😔

• 
  YOW Progressive (@ProgressiveYow) reported 23 minutes ago

  @Videotron @tuste69 Outage in Ottawa is on day 4. They’ll get to it, but have low expectations. CS said it may take a month based on previous experience. I had to get a Bell plan today to get me thigh 😡. I’ll be sending Videotron the bull for credit as at day 3 they’re in breach of contract.

• 
  Jesse Whyte (@Jessewhyte) reported 26 minutes ago

  @Videotron Helix has been down since yesterday afternoon. Why no social updates to keep us posted? That way we don’t have to call in and waste everyone’s times asking how much longer

• 
  Questions (@ivegotquestion) reported 27 minutes ago

  . @Videotron what is going on with cellular data service in #OldOttawaSouth

• 
  Dr. Sam (@DrSamTheDentist) reported 28 minutes ago

  @Videotron tower that serves my house has been down for days! WiFi is a good backup, but no handoff. Amazingly works 1km from my house, but not in most of Ottawa South. Patchy network at best right now.

• 
  Bogiyah Basagita (@bogiyah) reported 33 minutes ago

  I don't know how it is in other countries, but I feel that #TikTok in #Indonesia is really terrible. Because Indonesian #TikTok is like CCTV in public spaces, whose footage is shown on videotron or megatron.   @Tawan_V