Vidéotron Outage Report in Boisbriand, Laurentides, Quebec

Problems in the last 24 hours in Boisbriand, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Boisbriand, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Boisbriand, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Saint-Jérôme, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Wi-fi	4 days ago
Montréal	Internet	6 days ago
Montréal	Total Blackout	7 days ago
Montréal	Total Blackout	7 days ago
Montréal	Internet	7 days ago
Montréal	Total Blackout	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Boisbriand, Quebec

Latest outage, problems and issue reports in Boisbriand and nearby locations:

• 
  sbg4evr (@sbg4evr) reported 1 minute ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Tom (@dirtydinarzo) reported 3 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  m@rie (@mtn_carnet) reported 3 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 5 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  Elephant Stone (@ElephantStoneHQ) reported 7 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Badr S. Masri (@badrmasri) reported 10 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Kathy M (@kathym425) reported 14 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 15 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Issa Sissoko (@IssaCheckmate) reported 16 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  Issa Sissoko (@IssaCheckmate) reported 16 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  khai (@sumtimw0ng) reported 20 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Elephant Stone (@ElephantStoneHQ) reported 33 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Issa Sissoko (@IssaCheckmate) reported 39 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Issa Sissoko (@IssaCheckmate) reported 45 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Kathy M (@kathym425) reported 45 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Issa Sissoko (@IssaCheckmate) reported 49 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  SalaUddin (@salauddinshah99) reported 54 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 55 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 55 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 59 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin (@JustMikeTwo) reported 1 minute ago

  @DeeZNuTs_Qc Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your home router to Google. 8.8.8.8 and 8.8.4.4

• 
  Mahdi (@amumidi) reported 8 minutes ago

  @Videotron why you do not provide english translations for your posts here? you do not have English speaking clients?!!! also you just know how to increase the monthly payments and decrease quality of your service...

• 
  JF Prieur (@AdmiralHackbar) reported 10 minutes ago

  @Videotron Change your DNS settings in your router to 1.1.1.1, 8.8.8.8 and/or 8.8.4.4 (which are public DNS servers that work unlike Videotron's) and watch your problems dissapear

• 
  Justin (@JustMikeTwo) reported 12 minutes ago

  @pxolaaaa @Videotron Videotron is having a major outage at the moment. Their DNS servers are DOWN. If you are tech savy enough, change your DNS servers in your router to Google. 8.8.8.8 and 8.8.4.4

• 
  John Xydous (@johnxydous) reported 14 minutes ago

  @CommentsMia @Videotron Mind your business maybe... wtf

• 
  Mitch Schwartz 🔥⚡🤙🏼 (@MitchSchwartzCo) reported 14 minutes ago

  @Videotron Pleas stop saying "sorry for the inconvenience" pleas do give details. It's the entire island and surrounding area. This is a massive issue. What is the eta? If not known, what is the eta on an eta?

• 
  Lina 🦋 (@AkbeekL) reported 16 minutes ago

  There was a huge Videotron outage and people are complaining to have it running again to cancel their subscriptions 💀

• 
  Zoe Layla (@oscarbilde) reported 20 minutes ago

  literally why is fizz AND videotron wifi down in like. All of Montréal????

• 
  ÆCH (@infamousadam13) reported 22 minutes ago

  @Videotron There better be a credit, this is now the second time in a month that an outage has happened under your company, not only does it **** up mine and others working days it also doesn't give me trust that I'd want to resign with you guys

• 
  Foureyedhuman (@Foureyedhuman2) reported 23 minutes ago

  @ElephantStoneHQ @Videotron change up your dns to 8.8.8.8 and you'll be fine. i have the same problem.