Vidéotron Outage Report in Boisbriand, Laurentides, Quebec

Problems in the last 24 hours in Boisbriand, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Boisbriand, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Boisbriand, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Saint-Jérôme, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	10 hours ago
Montréal	Wi-fi	5 days ago
Montréal	Internet	8 days ago
Montréal	Total Blackout	8 days ago
Montréal	Total Blackout	9 days ago
Montréal	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Boisbriand, Quebec

Latest outage, problems and issue reports in Boisbriand and nearby locations:

• 
  Beth W (@bunnyette) reported 2 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 10 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  Priesh Mistry (@TheMistryUK) reported 10 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  Beth W (@bunnyette) reported 10 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  Brommelier (@jonjerkone) reported 14 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  mohan eappen (@mohaneappen) reported 18 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 25 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Jaaaaaayyyyy (@zerojay) reported 28 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Kristian Gravenor (@CoolopolisMTL) reported 29 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 35 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  Richard E Flanagan (@phosfiend) reported 37 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 41 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  KitEdotca (@KittEdotca) reported 41 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Jaaaaaayyyyy (@zerojay) reported 46 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 46 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 48 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  Jaaaaaayyyyy (@zerojay) reported 51 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 55 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 55 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 56 minutes ago from Montréal, Quebec

  @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Morrie Portnoff (@MorriePortnoff) reported 2 minutes ago

  @fagstein @Videotron Bsiness service comes back and then goes. It is back now

• 
  L3P3RM3SSI4H (@L3P3RM3SSI4H) reported 7 minutes ago

  @Videotron is it possible to change the DNS to a public one on your end? just so every customer doesn't have to through there PC

• 
  Flott (@Flott_ttv) reported 9 minutes ago

  @IndigosPop @AdmiralHackbar @Videotron It might be because your already had twitter and facebook DNS cached before videotron servers went down?

• 
  Flagpole to Canada (@Flagpole_Canada) reported 9 minutes ago

  @nextmanupp @Videotron That would require them to admit that they control the problem and were responsible for it.

• 
  bear (@agoddamnedbear) reported 10 minutes ago

  @Oren22539854 @Videotron "weather is fine so what's the issue?" is this a joke

• 
  craft beer central (@harunoshiobanas) reported 10 minutes ago

  apparently theres a widespread issue with videotron and because im with fizz which uses the same network as videotron im f*cked for who knows how long

• 
  Viktor Krum (@ViktorK23791276) reported 14 minutes ago

  @Videotron #outage #OutageAlert There's no outage! They just updated their DNS server! Most device won't update it if they are already connected to your network! "Clear network settings" or "Forget this network" or "Reset network settings"! If this does not work use Google DNS!

• 
  Alexandre Gonzales (@gonzal3x) reported 20 minutes ago

  If you are using @videotron @fizz_ca internet service change your DNS to 8.8.8.8 and 8.8.4.4 (Google’s DNS) and Internet will work again.

• 
  Lorna Mungur (she/her) (@Lornamungur) reported 20 minutes ago

  My husband trying to fix the internet for the past hour. Me just seeing now that @Videotron is trending on Twitter. At least let your cxs know!

• 
  😻Bitcoin Tesla Cat😻 (@CathG84806675) reported 21 minutes ago

  @SeanEnjoying videotron internet’s was down