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Vidéotron

Vidéotron Outage Report in Boisbriand, Laurentides, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Boisbriand, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Boisbriand, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Boisbriand, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Saint-Jérôme, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

CityProblem TypeReport Time
Montréal Internet 8 hours ago
Montréal Internet 23 hours ago
Montréal Wi-fi 6 days ago
Montréal Internet 8 days ago
Montréal Total Blackout 9 days ago
Montréal Total Blackout 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Boisbriand, Quebec

Latest outage, problems and issue reports in Boisbriand and nearby locations:

  • ElephantStoneHQ
    Elephant Stone (@ElephantStoneHQ) reported from Montréal, Quebec

    Anyone else having @Videotron internet issues?

  • salauddinshah99
    SalaUddin (@salauddinshah99) reported from Laval, Quebec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • dancarnelly
    Dan Carnelly (@dancarnelly) reported from Montréal, Quebec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • NickChrysantha1
    Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Quebec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • conicoletti
    courtney (@conicoletti) reported from Deux-Montagnes, Quebec

    @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

  • lagarto_malo
    lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Quebec

    @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

  • markdiez514
    M▼RKDIEZ (@markdiez514) reported from Montréal, Quebec

    @Videotron what’s going on with your internet wtf?!?!?

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @Videotron is service down? No Helix, no tv or internet access

  • ElephantStoneHQ
    Elephant Stone (@ElephantStoneHQ) reported from Montréal, Quebec

    @MikeSidel @Videotron Sucks

  • CeeFor
    Cee (@CeeFor) reported from Montréal, Quebec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • loveZaa36
    ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Quebec

    Wthhh @Videotron why is my txting not working 😡😡

  • voilalasoupe
    Fha Gauthier (@voilalasoupe) reported from Laval, Quebec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • lbass007
    lawrence bass (@lbass007) reported from Laval, Quebec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • DroussyBabe
    Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Quebec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • fjvost
    Felipe PJ (@fjvost) reported from Montréal, Quebec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • badrmasri
    Badr S. Masri (@badrmasri) reported from Laval, Quebec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • SummerrWoodss
    summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Quebec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • danmac40
    Daniel McMahon (@danmac40) reported from Mascouche, Quebec

    @Videotron what’s going on no service on helix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieMarion27
    soho (@JulieMarion27) reported

    @emalilly23 @francoislegault If you go on facebook and videotron's page, there is an actual message that says they are working on the problem !

  • MikeT1991
    Michael Turcotte (@MikeT1991) reported

    @Videotron NOT WORKING!!!!!!!!!!!! FIX ASAP OR START LOSING CUSTOMERS DAY 1 2022

  • Minifox91
    minifox91 (@Minifox91) reported

    @Videotron More like the majority of customers actually, but I'm glad it's not just mine lol. Good luck and thanks for working overtime to fix the gov's mistake!

  • ppalxn
    Phillip Alexander (@ppalxn) reported

    @Videotron I want my refund for list of service

  • ppalxn
    Phillip Alexander (@ppalxn) reported

    @Videotron The worst service I every experienced …, only reason with Videotron because Bell Fibe not available in my area .

  • JohnnyFeddy
    Feddy (@JohnnyFeddy) reported

    @Videotron Can’t handle a simple msg. Goes to show how CRAP the Vidéotron network/service really is.

  • FSOGfangirl
    HabsGirl 🇨🇦 (@FSOGfangirl) reported

    @MitchyGallo and it knocked out my Helix @Videotron wtf

  • GuyJosephRoy1
    Guy Joseph Roy (@GuyJosephRoy1) reported

    @Videotron Why a simple emergency alert msg crash the internet???

  • charley2223
    charley222 (@charley2223) reported

    @Videotron tv is down after the alert

  • FernandezInk
    Ruth Fernandez (@FernandezInk) reported

    @videotron telling me in DM « Hi. We are aware of a latency issue following the alert. The only thing to do is wait and try again from time to time. We are sorry for the inconveniences. » 😔 😳#lame #HELIX