Vidéotron Outage Report in Boisbriand, Laurentides, Québec
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The latest reports from users having issues in Boisbriand come from postal codes J7G.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Boisbriand, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Boisbriand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (66%)
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Wi-fi (14%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Boisbriand, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Dollard-Des Ormeaux, Boisbriand, Blainville and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Dollard-Des Ormeaux |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Boisbriand, Québec
Latest outage, problems and issue reports in Boisbriand and nearby locations:
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Daniel McMahon
(@danmac40) reported
from
Mascouche, Québec
@Videotron what’s going on no service on helix
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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courtney
(@conicoletti) reported
from
Deux-Montagnes, Québec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Amanda
(@wild_one1998) reported
from
Montréal, Québec
@Videotron Both cable boxes in the house went down last night, and are still down now
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Katelyn Thomas
(@katelynvthomas) reported
from
Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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lagarto malo 🦎
(@lagarto_malo) reported
from
Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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DJ STAR Q
(@DJStarQ) reported
@Videotron how long is this internet outage going to last? It’s been a few hours now.
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SpeakingColors
(@SpeakingColors_) reported
@JCyaah @Videotron Still down or very slow and super very intermitendly working yes
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Devaki Groulx
(@DevakiGroulx) reported
@zerojay @Videotron Yes. Contacted them hours ago -outage in the area. Still not in :-(
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DJ STAR Q
(@DJStarQ) reported
@Videotron Once again, we’re affected by another outage and your agent has put me on hold for over 10 minutes trying to find out why or ETAs. I’ve been on helix for less than a month now and this is the second time I’m calling about outage.
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JC
(@JCyaah) reported
@Videotron your internet service is down
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mathieu martel
(@lefarfadet1609) reported
@FirzanaSadik @Videotron @BTCollation Still no service?
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Sterben von Todsleben ⚧🔞
(@vveresterben) reported
@Videotron Yep same problem here, Helix is not connecting to the WiFi. Will wait a bit I guess no time to play with it.
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Mike
(@mke1138) reported
@zaheedonism @SaskTelSupport @Videotron Well there’s your problem, it’s not plugged in.
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Steve Faguy
(@fagstein) reported
Apparently another major issue with Videotron’s Helix TV service in the Montreal area. IPTV is great until it doesn’t work.
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Mrs. Larmond
(@Vee__Writes) reported
@Videotron defunct can only file complaint because they cannot sue. They have no money. They are in chapter seven bankruptcy. Laugh & carry on 🥂