Vidéotron Outage Report in Lorraine, Lanaudière, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Lorraine, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lorraine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (68%)
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Wi-fi (14%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Lorraine, Lanaudière, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Blainville and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Wi-fi | |
| Montréal |
TV | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Lorraine, Québec
Latest outage, problems and issue reports in Lorraine and nearby locations:
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Daniel McMahon
(@danmac40) reported
from
Mascouche, Québec
@Videotron what’s going on no service on helix
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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lafranca valentin
(@lafvalentin) reported
@fizz_ca your service is one of the worst now. So unstable internet is down for the second time this week at least. I can't afford to lose internet for my job, will probably go back to Videotron ... It will be event cheaper with their constant offers ...
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Vlad Catrinescu
(@vladcatrinescu) reported
@Videotron So found a forum, and was able to switch from AT&T to TMobile and it works for now. But apparently it will stop working in July - luckily my videotron contract stops before so I can switch Networks. Too bad you guys became a joke network with no more US partners.
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Dr. Sam
(@DrSamTheDentist) reported
@Videotron How about some honesty. What is going on with your network? Outage in Ottawa South is on day 5. Montreal on Day 2. Please be honest with us instead of saying “it will be fixed soon”.
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Zoë Kouza
(@ZoeKouza) reported
@Videotron you send a closed & canceled account to AroInc collections agency? Realize your mistake; make a correction; but it’s TOO LATE my credit score IS at risk because of your employees’ miscalculations? FIX YOUR MISTAKE #customerexperience #CustomerService #disgusted
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wazo
(@wazo78304063) reported
Ok tell ur guys to climb that post and fix the f…. Problem , or videotron will get a call soon, thanx
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Mehrad Tajkarimi
(@mehrad_t) reported
@Videotron why does the device need to be disconnected from the network in order for me to forget it on helix app? So I go find the device I don't recognize and remove it from network? Revert it back that the device can be disconnected even if on network!! That's the whole point!
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segacs
(@segacs) reported
Anyone else's @videotron just crash? Phone, cable, internet all just went down here. Middle of the workday, not ideal.
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Marvin Taylor-Ebanks
(@tuste69) reported
@Videotron aware you guys are working hard to resolve current outage issue but an update would be appreciated. Called this morning to have the CS rep say he had no idea and last update posted was 9pm yesterday evening.
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Questions
(@ivegotquestion) reported
. @Videotron what is going on with cellular data service in #OldOttawaSouth
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searching for you.
(@EnglishMontreal) reported
@Videotron why online help people of Ukrainian ?