Vidéotron outages and service status in Lorraine, Quebec

Problems in the last 24 hours in Lorraine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lorraine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lorraine, Quebec

The most recent Vidéotron outage reports came from the following cities: Blainville.

City	Problem Type	Report Time
Blainville	Internet	26 days ago
Laval	Internet	4 months ago
Laval	TV	5 months ago
Laval	Wi-fi	6 months ago
Boisbriand	Internet	6 months ago
Blainville	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lorraine, Quebec

Latest outage, problems and issue reports in Lorraine and nearby locations:

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 14 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  lawrence bass (@lbass007) reported 15 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Fha Gauthier (@voilalasoupe) reported 28 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 28 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 36 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  SalaUddin (@salauddinshah99) reported 51 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  courtney (@conicoletti) reported 55 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 57 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Daniel McMahon (@danmac40) reported 57 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  Badr S. Masri (@badrmasri) reported 60 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Toth (@FakeNews10164) reported 7 minutes ago

  This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH

• 
  DownHooligan (@DownHooligan) reported 8 minutes ago

  @mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.

• 
  Seven Eight (@787pilot) reported 13 minutes ago

  @PsudoMike @telus sucks anyways… these morons are asking why I cancelled my internet plan… because you don’t even offer it on the south show of Montreal you ******* idiots! Vidéotron is better anyways. What kind of telecom company doesn’t even offer a worldwide plan?!

• 
  Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 15 minutes ago

  please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!

• 
  Kamelia (@money_pulasi) reported 17 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  Scale (@alliareault) reported 20 minutes ago

  Internet supposed to be incl in rent- agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

• 
  🇨🇦 Eh Aye (@canadian_eh_aye) reported 24 minutes ago

  @6ixbuzztv Never paid them before as I always switch during promos but it is a good step forward More competition would be nice - Videotron doesn't seem to be that eager these days with Freedom either.

• 
  François (@F__Peladeau) reported 25 minutes ago

  My internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell

• 
  BeegJJ (@BeegJj) reported 27 minutes ago

  Many years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!

• 
  John Meloche (@johnmeloche) reported 29 minutes ago

  @Videotron you guys having issues?