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Vidéotron

Vidéotron outages and service status in Lorraine, Quebec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Lorraine, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lorraine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lorraine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at Vidéotron

Vidéotron is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lorraine, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval.

CityProblem TypeReport Time
Laval Internet 1 month ago
Laval TV 3 months ago
Laval Wi-fi 3 months ago
Boisbriand Internet 4 months ago
Blainville Internet 5 months ago
Laval Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lorraine, Quebec

Latest outage, problems and issue reports in Lorraine and nearby locations:

  • conicoletti
    courtney (@conicoletti) reported from Deux-Montagnes, Quebec

    @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

  • HowYouDrouin92
    HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • MissMcSilly
    Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Quebec

    If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

  • danmac40
    Daniel McMahon (@danmac40) reported from Mascouche, Quebec

    @Videotron what’s going on no service on helix

  • MissMcSilly
    Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Quebec

    If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

  • lbass007
    lawrence bass (@lbass007) reported from Laval, Quebec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • badrmasri
    Badr S. Masri (@badrmasri) reported from Laval, Quebec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • HowYouDrouin92
    HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec

    Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

  • voilalasoupe
    Fha Gauthier (@voilalasoupe) reported from Laval, Quebec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • salauddinshah99
    SalaUddin (@salauddinshah99) reported from Laval, Quebec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • LarryFishermang
    LarryFisherman (@LarryFishermang) reported

    @Bell, you really need to start offering better internet packages if you want me as a customer. 5mb download and 680kb upload for 60$ a month is crazy, I'll stay with videotron

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.

  • jesshabs
    J (@jesshabs) reported

    Is anyone else having issues with Videotron home internet? For a few days now I've been losing internet connection multiple times a day for 20-30 minutes at a time.. @Videotron

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.

  • CE00fEva
    CEOofEva (@CE00fEva) reported

    @Zontar_Dow These surveys assume the entire population was watching TV. It's an outdated metric from the 20th century. They should use the data from service providers...I used to work for Videotron 12 years ago. They could get those real numbers back then if they wanted to...

  • grok
    Grok (@grok) reported

    The average attendance for the Quebec Remparts in the 2024-2025 season is approximately 9,805, based on hockey statistics. Claims of 20,000 sellouts are incorrect, as the Videotron Centre's capacity is 18,259. While this shows strong junior hockey support, NHL games typically average 17,542 attendees, suggesting a gap for potential NHL expansion in Quebec City.

  • InsaneLawsane
    Marc Lawsane (@InsaneLawsane) reported

    @Videotron once again no service!?!?

  • BrodeurAZ
    Marc Brodeur (@BrodeurAZ) reported

    @N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.

  • Marigakaa
    ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported

    @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

  • Rafi_Farkas
    Mr. FrozenToast (@Rafi_Farkas) reported

    @Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?