Vidéotron Outage in Mercier, Montérégie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

 No problems detected at Vidéotron

Vidéotron problems in the last 24 hours in Mercier, Québec

Vidéotron Outage Chart in Mercier, Montérégie, Québec 08/10/2020 20:30

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 79.30% Internet
  • Total Blackout 5.47% Total Blackout
  • TV 5.47% TV
  • Wi-fi 4.69% Wi-fi
  • E-mail 3.52% E-mail
  • Phone 1.56% Phone

Vidéotron Outage Map Near Mercier, Montérégie, Québec

The most recent outage reports and issues originated from Montréal, Pointe-Claire, LaSalle, Kirkland, Mercier, Saint-Rémi, Beaconsfield, Châteauguay and Montréal-Ouest.

CanadaMontréal Total Blackout
CanadaPointe-Claire TV
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Vidéotron in Mercier, Québec Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Vidéotron Issues Reports Near Mercier, Québec

Latest outage, problems and issue reports in Mercier and nearby locations:
  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • lagarto_malo lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Québec

    @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

  • loveZaa36 ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec

    Wthhh @Videotron why is my txting not working 😡😡

  • katelynvthomas Katelyn Thomas (@katelynvthomas) reported from Westmount, Québec

    I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

  • BrokrBindr Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Québec

    @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

  • wild_one1998 Amanda (@wild_one1998) reported from Montréal, Québec

    @Videotron Both cable boxes in the house went down last night, and are still down now

  • dave_mac609 David MacIntyre (@dave_mac609) reported from Montréal, Québec

    @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

  • Iqballer69 Ahsan. (@Iqballer69) reported from Montréal, Québec

    @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • jfiorino J🇨🇦F (@jfiorino) reported

    @Videotron 32 minutes on hold...WOW! What happened to customer service? 32 minutes en attente.

  • Noixqt Noix (@Noixqt) reported

    @Videotron Think you dont understand... The site doesnt work.. or check on it.. cuz like i said cuz of the site i got locked out.. and its only Videotron.. dont worry i will indeed contact you guys since last CR rep pretty much ignored me with auto response.

  • Noixqt Noix (@Noixqt) reported

    @Videotron not sure whats going on.. and i am sure its not my end but seems like your login doesnt work at all or incorrect ... now i am lock out of my account... tried to reset NOPE cant even get YOUR system to send me email to reset it.. This is horrible!!!!

  • bradnin Brad Mallon (@bradnin) reported

    @Videotron you guys are an embarassment. Too bad we can’t count on a homegrown service provider to offer any consistent quality to its product or any care put toward its customer service. Buyer beware!!! #videotronscam #buyerbewarevideotron #ripoff

  • CoutuJF JF Coutu (@CoutuJF) reported

    @LPizzuco @Videotron Like their boss said a while : En francais!!! sucks, but if you are able to deal with them in french, there is unfortunately no "I don't care" option when it comes to pick french or english, pick the one you know will be faster. @PKP_Qc #EnFrancaisToiChose

  • big_bird12345 Peter Michelakis (@big_bird12345) reported

    @Videotron issue change my password. I can not change account password.

  • Lizardking_67 Paul Kasak 🇨🇦🇬🇷🇸🇰 (@Lizardking_67) reported

    @jacktodd46 Go to Bell Fibe. Videotron sucks

  • jacktodd46 Jack Todd (@jacktodd46) reported

    So for the second straight game night, I have no sports channels on my Videotron box. It's a general problem, they tell me, and they're working on it. Not like we're missing anything important.

  • ImperiousMax Arayan🔞(commissions open) (@ImperiousMax) reported

    my internet thinks it's a good idea to be **** on and off and I have 0 clue if it's just Videotron or something else >:V

  • deena7202 Deena #WEARADAMNMASK 😷🖖❤☀️🌈🦸‍♀️ (@deena7202) reported

    Lost power today. @hydroquebec fixed it within 2 hours. Came back and my internet modem was fried. @Videotron tech was here within the hour to replace it. Very proud of our Quebec companies today. Thank you for the amazing service.