Vidéotron Outage Report in Montréal-Est, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Montréal-Est, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal-Est and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Montréal-Est, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Terrebonne, Laval, Repentigny, Castle Gardens, Mont-Royal, Longueuil and Saint-Bruno-de-Montarville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
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| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Montréal-Est, Québec
Latest outage, problems and issue reports in Montréal-Est and nearby locations:
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Daniel McMahon
(@danmac40) reported
from
Mascouche, Québec
@Videotron what’s going on no service on helix
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Jean-Marc au Québec
(@JmbQc) reported
@Saathe Il faut changer son DNS, message d'une collègue: looks like the persons who have Videotron as Internet Service Provider are experiencing internet issues. Seems like the issue is with their DNS. Some were able to fix it by changing it to a different one, like google's 8.8.8.8
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Cristiano Therrien
(@TherrienBR) reported
@ValidTrxcz I'm using a VPN service over Videotron's network and it's working fine. Even faster than before
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Janet
(@ottcdrfurniture) reported
@Videotron Hey guys it’s cold outside and my teleportation equipment came with my upgrade to Helix which is now not working... Get moving or I will have to take my car to the Metro which will require me to go outside:-) But seriously, you don’t go down often. Thanks for the update.
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Scott Sloan
(@SensFan1984) reported
@JustMikeTwo @pxolaaaa @Videotron Can confirm, I used the same fix
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Foureyedhuman
(@Foureyedhuman2) reported
@ElephantStoneHQ @Videotron change up your dns to 8.8.8.8 and you'll be fine. i have the same problem.
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erin
(@erinmaclennan13) reported
@Videotron y'all trying to give us a snow day with this wifi outage?
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JF Prieur
(@AdmiralHackbar) reported
@Videotron Change your DNS settings in your router to 1.1.1.1, 8.8.8.8 and/or 8.8.4.4 (which are public DNS servers that work unlike Videotron's) and watch your problems dissapear
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Beerhaze
(@Beerhaze) reported
Regarding Videotron Wi-Fi (DNS servers being down...) If you don't want to fiddle your router. You can also connect your computer to the router/modem using an Ethernet Cable and it should also work.
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SomewhereFarAway|°•
(@TinaLuvy) reported
Yesterday TD had some issues with their direct deposit Today Videotron and Fizz is down.
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Lina 🦋
(@AkbeekL) reported
There was a huge Videotron outage and people are complaining to have it running again to cancel their subscriptions 💀