Vidéotron Outage Report in Montréal-Est, Quebec

Problems in the last 24 hours in Montréal-Est, Quebec

Vidéotron signals over the past 24 hours, with local activity from Montréal-Est, Quebec and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Montréal-Est, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	3 days ago
Montréal	Internet	4 days ago
Montréal	Internet	8 days ago
Montréal	Internet	9 days ago
Montréal	Internet	15 days ago
Montréal	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Montréal-Est, Quebec

Latest outage, problems and issue reports in Montréal-Est and nearby locations:

• 
  Averwing Entertainment (@AverwingTTV) reported 6 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  Jaaaaaayyyyy (@zerojay) reported 10 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  KitEdotca (@KittEdotca) reported 11 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Kathy M (@kathym425) reported 19 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  m@rie (@mtn_carnet) reported 21 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  jyseerys (@jayseereyes) reported 22 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Kathy M (@kathym425) reported 23 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 28 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Beth W (@bunnyette) reported 34 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  Kristian Gravenor (@CoolopolisMTL) reported 36 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 37 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 38 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Issa Sissoko (@IssaCheckmate) reported 48 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  Beth W (@bunnyette) reported 49 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Issa Sissoko (@IssaCheckmate) reported 51 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Issa Sissoko (@IssaCheckmate) reported 51 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  Felipe PJ (@fjvost) reported 53 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Daniel McMahon (@danmac40) reported 54 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

• 
  Elephant Stone (@ElephantStoneHQ) reported 56 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 56 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Somaeck (@somaeck) reported 29 seconds ago

  I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9

• 
  Maka veli (@Makaveli_28) reported 2 minutes ago

  @theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??

• 
  Amelie Leah (@melievisuals) reported 4 minutes ago

  Anyone else with Videotron/Helix having issues?

• 
  Fluxtrot (@fluxtrot) reported 5 minutes ago

  @Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.

• 
  Travis (@LFordTravis) reported 5 minutes ago

  @Videotron hello can you fix TCM channel

• 
  Morin (@MorinLoL1) reported 9 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 19 minutes ago

  @troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled

• 
  Gen writes (@SBethany2021) reported 20 minutes ago

  @JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.

• 
  Scale (@alliareault) reported 20 minutes ago

  @MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 22 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS