Vidéotron outages and service status in Rosemère, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 0 outage signals in the last 24 hours around Rosemère, including 0 direct reports.
The most common problems reported in this area mention TV.

TV (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Rosemère, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Rosemère, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 12, 12:40 PM EDT	0	0
Apr 12, 1:00 PM EDT	0	0
Apr 12, 1:20 PM EDT	0	0
Apr 12, 1:40 PM EDT	0	0
Apr 12, 2:00 PM EDT	0	0
Apr 12, 2:20 PM EDT	0	0
Apr 12, 2:40 PM EDT	0	0
Apr 12, 3:00 PM EDT	0	0
Apr 12, 3:20 PM EDT	0	0
Apr 12, 3:40 PM EDT	0	0
Apr 12, 4:00 PM EDT	0	0
Apr 12, 4:20 PM EDT	0	0
Apr 12, 4:40 PM EDT	0	0
Apr 12, 5:00 PM EDT	0	0
Apr 12, 5:20 PM EDT	0	0
Apr 12, 5:40 PM EDT	0	0
Apr 12, 6:00 PM EDT	0	0
Apr 12, 6:20 PM EDT	0	0
Apr 12, 6:40 PM EDT	0	0
Apr 12, 7:00 PM EDT	0	0
Apr 12, 7:20 PM EDT	0	0
Apr 12, 7:40 PM EDT	0	0
Apr 12, 8:00 PM EDT	0	0
Apr 12, 8:20 PM EDT	0	0
Apr 12, 8:40 PM EDT	0	0
Apr 12, 9:00 PM EDT	0	0
Apr 12, 9:20 PM EDT	0	0
Apr 12, 9:40 PM EDT	0	0
Apr 12, 10:00 PM EDT	0	0
Apr 12, 10:20 PM EDT	0	0
Apr 12, 10:40 PM EDT	0	0
Apr 12, 11:00 PM EDT	0	0
Apr 12, 11:20 PM EDT	0	0
Apr 12, 11:40 PM EDT	0	0
Apr 13, 12:00 AM EDT	0	0
Apr 13, 12:20 AM EDT	0	0
Apr 13, 12:40 AM EDT	0	0
Apr 13, 1:00 AM EDT	0	0
Apr 13, 1:20 AM EDT	0	0
Apr 13, 1:40 AM EDT	0	0
Apr 13, 2:00 AM EDT	0	0
Apr 13, 2:20 AM EDT	0	0
Apr 13, 2:40 AM EDT	0	0
Apr 13, 3:00 AM EDT	0	0
Apr 13, 3:20 AM EDT	0	0
Apr 13, 3:40 AM EDT	0	0
Apr 13, 4:00 AM EDT	0	0
Apr 13, 4:20 AM EDT	0	0
Apr 13, 4:40 AM EDT	0	0
Apr 13, 5:00 AM EDT	0	0
Apr 13, 5:20 AM EDT	0	0
Apr 13, 5:40 AM EDT	0	0
Apr 13, 6:00 AM EDT	0	0
Apr 13, 6:20 AM EDT	0	0
Apr 13, 6:40 AM EDT	0	0
Apr 13, 7:00 AM EDT	0	0
Apr 13, 7:20 AM EDT	0	0
Apr 13, 7:40 AM EDT	0	0
Apr 13, 8:00 AM EDT	0	0
Apr 13, 8:20 AM EDT	0	0
Apr 13, 8:40 AM EDT	0	0
Apr 13, 9:00 AM EDT	0	0
Apr 13, 9:20 AM EDT	0	0
Apr 13, 9:40 AM EDT	0	0
Apr 13, 10:00 AM EDT	0	0
Apr 13, 10:20 AM EDT	0	0
Apr 13, 10:40 AM EDT	0	0
Apr 13, 11:00 AM EDT	0	0
Apr 13, 11:20 AM EDT	0	0
Apr 13, 11:40 AM EDT	0	0
Apr 13, 12:00 PM EDT	0	0
Apr 13, 12:20 PM EDT	0	0
Apr 13, 12:40 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rosemère, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval, Dollard-Des Ormeaux, and Boisbriand.

City	Problem Type	Report Time
Laval	TV	27 days ago
Laval	Wi-fi	1 month ago
Dollard-Des Ormeaux	TV	1 month ago
Dollard-Des Ormeaux	Wi-fi	2 months ago
Boisbriand	Internet	2 months ago
Blainville	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Rosemère, Quebec

Latest outage, problems and issue reports in Rosemère and nearby locations:

Miss McSilly | Montréal, Qc (@MissMcSilly) reported 9 seconds ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
mohan eappen (@mohaneappen) reported 8 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
lawrence bass (@lbass007) reported 17 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 18 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
courtney (@conicoletti) reported 20 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
Fha Gauthier (@voilalasoupe) reported 22 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 28 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
summer the fighter (@SummerrWoodss) reported 31 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
HowYouDrouin92 (@HowYouDrouin92) reported 40 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
Badr S. Masri (@badrmasri) reported 47 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
SalaUddin (@salauddinshah99) reported 48 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 56 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
HowYouDrouin92 (@HowYouDrouin92) reported 57 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 58 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Morin (@MorinLoL1) reported 5 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 6 minutes ago
@TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.
Gerv (@Gervcomo) reported 14 minutes ago
@LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 16 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Fluxtrot (@fluxtrot) reported 18 minutes ago
@Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.
Commissioner Miner (@fanCRTCProfling) reported 27 minutes ago
Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).
🇨🇦 Gary Simmons (@garysimmons) reported 27 minutes ago
@freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 27 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Scale (@alliareault) reported 29 minutes ago
@GTADC1 @DavidLepofsky @TheAgenda Help. Agora 15 min city Monopoly Vidéotron Centurion landlords not defending their deal- Tribunal Administratif du Logement ruling unauthorized by CTRC refused to give me local # moved to Gatineau No internet in lease incl in rent! Livelihood need I broke my neck Artist Need time
Leadhead2 (@Leadhead22) reported 35 minutes ago
@Videotron My phone and internet finally came back on Friday but I can not connect to wifi. It would be really nice if Videotron could tell me where it is still down so I don't waste and hour thinking it is on my end. VSL