Vidéotron outages and service status in Sainte-Thérèse, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Sainte-Thérèse, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Thérèse, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Thérèse, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 22, 9:40 AM EDT	0	0
Apr 22, 10:00 AM EDT	0	0
Apr 22, 10:20 AM EDT	0	0
Apr 22, 10:40 AM EDT	0	0
Apr 22, 11:00 AM EDT	0	0
Apr 22, 11:20 AM EDT	0	0
Apr 22, 11:40 AM EDT	0	0
Apr 22, 12:00 PM EDT	0	0
Apr 22, 12:20 PM EDT	0	0
Apr 22, 12:40 PM EDT	0	0
Apr 22, 1:00 PM EDT	0	0
Apr 22, 1:20 PM EDT	0	0
Apr 22, 1:40 PM EDT	0	0
Apr 22, 2:00 PM EDT	0	0
Apr 22, 2:20 PM EDT	0	0
Apr 22, 2:40 PM EDT	0	0
Apr 22, 3:00 PM EDT	0	0
Apr 22, 3:20 PM EDT	0	0
Apr 22, 3:40 PM EDT	0	0
Apr 22, 4:00 PM EDT	0	0
Apr 22, 4:20 PM EDT	0	0
Apr 22, 4:40 PM EDT	0	0
Apr 22, 5:00 PM EDT	0	0
Apr 22, 5:20 PM EDT	0	0
Apr 22, 5:40 PM EDT	0	0
Apr 22, 6:00 PM EDT	0	0
Apr 22, 6:20 PM EDT	0	0
Apr 22, 6:40 PM EDT	0	0
Apr 22, 7:00 PM EDT	0	0
Apr 22, 7:20 PM EDT	0	0
Apr 22, 7:40 PM EDT	0	0
Apr 22, 8:00 PM EDT	0	0
Apr 22, 8:20 PM EDT	0	0
Apr 22, 8:40 PM EDT	0	0
Apr 22, 9:00 PM EDT	0	0
Apr 22, 9:20 PM EDT	0	0
Apr 22, 9:40 PM EDT	0	0
Apr 22, 10:00 PM EDT	0	0
Apr 22, 10:20 PM EDT	0	0
Apr 22, 10:40 PM EDT	0	0
Apr 22, 11:00 PM EDT	0	0
Apr 22, 11:20 PM EDT	0	0
Apr 22, 11:40 PM EDT	0	0
Apr 23, 12:00 AM EDT	0	0
Apr 23, 12:20 AM EDT	0	0
Apr 23, 12:40 AM EDT	0	0
Apr 23, 1:00 AM EDT	0	0
Apr 23, 1:20 AM EDT	0	0
Apr 23, 1:40 AM EDT	0	0
Apr 23, 2:00 AM EDT	0	0
Apr 23, 2:20 AM EDT	0	0
Apr 23, 2:40 AM EDT	0	0
Apr 23, 3:00 AM EDT	0	0
Apr 23, 3:20 AM EDT	0	0
Apr 23, 3:40 AM EDT	0	0
Apr 23, 4:00 AM EDT	0	0
Apr 23, 4:20 AM EDT	0	0
Apr 23, 4:40 AM EDT	0	0
Apr 23, 5:00 AM EDT	0	0
Apr 23, 5:20 AM EDT	0	0
Apr 23, 5:40 AM EDT	0	0
Apr 23, 6:00 AM EDT	0	0
Apr 23, 6:20 AM EDT	0	0
Apr 23, 6:40 AM EDT	0	0
Apr 23, 7:00 AM EDT	0	0
Apr 23, 7:20 AM EDT	0	0
Apr 23, 7:40 AM EDT	0	0
Apr 23, 8:00 AM EDT	0	0
Apr 23, 8:20 AM EDT	0	0
Apr 23, 8:40 AM EDT	0	0
Apr 23, 9:00 AM EDT	0	0
Apr 23, 9:20 AM EDT	0	0
Apr 23, 9:40 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sainte-Thérèse, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval, and Dollard-Des Ormeaux.

City	Problem Type	Report Time
Laval	TV	1 month ago
Laval	Wi-fi	1 month ago
Dollard-Des Ormeaux	TV	2 months ago
Dollard-Des Ormeaux	Wi-fi	2 months ago
Boisbriand	Internet	2 months ago
Blainville	Internet	3 months ago

Community Discussion

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Vidéotron Issues Reports Near Sainte-Thérèse, Quebec

Latest outage, problems and issue reports in Sainte-Thérèse and nearby locations:

Badr S. Masri (@badrmasri) reported 2 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 10 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
Fha Gauthier (@voilalasoupe) reported 15 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
HowYouDrouin92 (@HowYouDrouin92) reported 35 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
lawrence bass (@lbass007) reported 35 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
mohan eappen (@mohaneappen) reported 37 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
HowYouDrouin92 (@HowYouDrouin92) reported 39 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
courtney (@conicoletti) reported 43 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 44 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 51 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
summer the fighter (@SummerrWoodss) reported 52 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 53 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
SalaUddin (@salauddinshah99) reported 59 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 60 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

François Caron 🇨🇦 (@Milnoc) reported 9 minutes ago
@fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.
Commissioner Miner (@fanCRTCProfling) reported 11 minutes ago
Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.
🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported 11 minutes ago
Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal
Shawna McLean (@Shawna_not_Sean) reported 13 minutes ago
What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 13 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
RiouxSVN (@RiouxSVN) reported 13 minutes ago
Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.
Amelie Leah (@melievisuals) reported 17 minutes ago
@GagnSbastien I live in Montreal.. called Vidéotron and they have an outage in my area. Could take 3-4hrs to repair.. it wasn't even declared before I called 😫
Will (@Scrip_t3d) reported 18 minutes ago
@Videotron Will you reset bonus monthly/yearly data? It would be unfair to have lost a good percentage of it due to internet being down.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 22 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
TekSavvy Assistance (@TekSavvyCSR) reported 22 minutes ago
@somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL