Vidéotron outages and service status in Sainte-Thérèse, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Sainte-Thérèse, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Thérèse, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Thérèse, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 23, 10:20 AM EDT	0	0
Apr 23, 10:40 AM EDT	0	0
Apr 23, 11:00 AM EDT	0	0
Apr 23, 11:20 AM EDT	0	0
Apr 23, 11:40 AM EDT	0	0
Apr 23, 12:00 PM EDT	0	0
Apr 23, 12:20 PM EDT	0	0
Apr 23, 12:40 PM EDT	0	0
Apr 23, 1:00 PM EDT	0	0
Apr 23, 1:20 PM EDT	0	0
Apr 23, 1:40 PM EDT	0	0
Apr 23, 2:00 PM EDT	0	0
Apr 23, 2:20 PM EDT	0	0
Apr 23, 2:40 PM EDT	0	0
Apr 23, 3:00 PM EDT	0	0
Apr 23, 3:20 PM EDT	0	0
Apr 23, 3:40 PM EDT	0	0
Apr 23, 4:00 PM EDT	0	0
Apr 23, 4:20 PM EDT	0	0
Apr 23, 4:40 PM EDT	0	0
Apr 23, 5:00 PM EDT	0	0
Apr 23, 5:20 PM EDT	0	0
Apr 23, 5:40 PM EDT	0	0
Apr 23, 6:00 PM EDT	0	0
Apr 23, 6:20 PM EDT	0	0
Apr 23, 6:40 PM EDT	0	0
Apr 23, 7:00 PM EDT	0	0
Apr 23, 7:20 PM EDT	0	0
Apr 23, 7:40 PM EDT	0	0
Apr 23, 8:00 PM EDT	0	0
Apr 23, 8:20 PM EDT	0	0
Apr 23, 8:40 PM EDT	0	0
Apr 23, 9:00 PM EDT	0	0
Apr 23, 9:20 PM EDT	0	0
Apr 23, 9:40 PM EDT	0	0
Apr 23, 10:00 PM EDT	0	0
Apr 23, 10:20 PM EDT	0	0
Apr 23, 10:40 PM EDT	0	0
Apr 23, 11:00 PM EDT	0	0
Apr 23, 11:20 PM EDT	0	0
Apr 23, 11:40 PM EDT	0	0
Apr 24, 12:00 AM EDT	0	0
Apr 24, 12:20 AM EDT	0	0
Apr 24, 12:40 AM EDT	0	0
Apr 24, 1:00 AM EDT	0	0
Apr 24, 1:20 AM EDT	0	0
Apr 24, 1:40 AM EDT	0	0
Apr 24, 2:00 AM EDT	0	0
Apr 24, 2:20 AM EDT	0	0
Apr 24, 2:40 AM EDT	0	0
Apr 24, 3:00 AM EDT	0	0
Apr 24, 3:20 AM EDT	0	0
Apr 24, 3:40 AM EDT	0	0
Apr 24, 4:00 AM EDT	0	0
Apr 24, 4:20 AM EDT	0	0
Apr 24, 4:40 AM EDT	0	0
Apr 24, 5:00 AM EDT	0	0
Apr 24, 5:20 AM EDT	0	0
Apr 24, 5:40 AM EDT	0	0
Apr 24, 6:00 AM EDT	0	0
Apr 24, 6:20 AM EDT	0	0
Apr 24, 6:40 AM EDT	0	0
Apr 24, 7:00 AM EDT	0	0
Apr 24, 7:20 AM EDT	0	0
Apr 24, 7:40 AM EDT	0	0
Apr 24, 8:00 AM EDT	0	0
Apr 24, 8:20 AM EDT	0	0
Apr 24, 8:40 AM EDT	0	0
Apr 24, 9:00 AM EDT	0	0
Apr 24, 9:20 AM EDT	0	0
Apr 24, 9:40 AM EDT	0	0
Apr 24, 10:00 AM EDT	0	0
Apr 24, 10:20 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sainte-Thérèse, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval, and Dollard-Des Ormeaux.

City	Problem Type	Report Time
Laval	TV	1 month ago
Laval	Wi-fi	1 month ago
Dollard-Des Ormeaux	TV	2 months ago
Dollard-Des Ormeaux	Wi-fi	2 months ago
Boisbriand	Internet	2 months ago
Blainville	Internet	3 months ago

Community Discussion

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Vidéotron Issues Reports Near Sainte-Thérèse, Quebec

Latest outage, problems and issue reports in Sainte-Thérèse and nearby locations:

🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 11 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 19 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
Badr S. Masri (@badrmasri) reported 27 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
lawrence bass (@lbass007) reported 27 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 28 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
courtney (@conicoletti) reported 34 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
HowYouDrouin92 (@HowYouDrouin92) reported 34 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
summer the fighter (@SummerrWoodss) reported 34 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 46 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 46 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
SalaUddin (@salauddinshah99) reported 49 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
mohan eappen (@mohaneappen) reported 56 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
HowYouDrouin92 (@HowYouDrouin92) reported 57 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
Fha Gauthier (@voilalasoupe) reported 58 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 5 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
ScorpioSymbol (@IvanMakesGames) reported 7 minutes ago
The absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)
Paul Nagy (@PaulWNagyJr) reported 8 minutes ago
@Videotron No problem. I know you were busy. We got it back Tuesday. Thank you. I did use most of my 24 GB of mobile data though... I still have quite a bit of the 20 GB monthly bonus left... but will the data be cut off if I get to the end of that 20 GBs before the cycle finishes on May 6?
sLosada (@s_slosada) reported 9 minutes ago
@Videotron Hi, That's not in my property, I'm only trying to help you. If Videotron wants to get emergency calls and unhappy customers once it breaks, it's your own decision.
Fluxtrot (@fluxtrot) reported 10 minutes ago
@Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.
Event_201_Prophecy (@grcAffiliate) reported 15 minutes ago
@Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!
ʀᴇɪ ᴏᴊᴏᴜ-ꜱᴀᴍᴀ ⚝ #OCTOVIER (@xavireii) reported 15 minutes ago
@moonchaserA REAL!! if i had enough money.... damn i cant imagine myself buying all his merch & making some led videotron project 4 him all over the country.. all my money would literally gone 4 him & i wont regret 😭
François Caron 🇨🇦 (@Milnoc) reported 18 minutes ago
@fanCRTCProfling I'm currently having a Vidéotron mobile data outage. Very rare. I think a cell tower died in Kanata North of the 417.
Audrey Laurent-André (@CancerPrime) reported 26 minutes ago
@Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?
David Labelle (@DavidLabelle3) reported 26 minutes ago
@koodo No issue with Fizz (Videotron)