Vidéotron outages and service status in Sainte-Thérèse, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Sainte-Thérèse, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Thérèse, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Thérèse, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 30, 4:40 PM EDT	0	0
Apr 30, 5:00 PM EDT	0	0
Apr 30, 5:20 PM EDT	0	0
Apr 30, 5:40 PM EDT	0	0
Apr 30, 6:00 PM EDT	0	0
Apr 30, 6:20 PM EDT	0	0
Apr 30, 6:40 PM EDT	0	0
Apr 30, 7:00 PM EDT	0	0
Apr 30, 7:20 PM EDT	0	0
Apr 30, 7:40 PM EDT	0	0
Apr 30, 8:00 PM EDT	0	0
Apr 30, 8:20 PM EDT	0	0
Apr 30, 8:40 PM EDT	0	0
Apr 30, 9:00 PM EDT	0	0
Apr 30, 9:20 PM EDT	0	0
Apr 30, 9:40 PM EDT	0	0
Apr 30, 10:00 PM EDT	0	0
Apr 30, 10:20 PM EDT	0	0
Apr 30, 10:40 PM EDT	0	0
Apr 30, 11:00 PM EDT	0	0
Apr 30, 11:20 PM EDT	0	0
Apr 30, 11:40 PM EDT	0	0
May 1, 12:00 AM EDT	0	0
May 1, 12:20 AM EDT	0	0
May 1, 12:40 AM EDT	0	0
May 1, 1:00 AM EDT	0	0
May 1, 1:20 AM EDT	0	0
May 1, 1:40 AM EDT	0	0
May 1, 2:00 AM EDT	0	0
May 1, 2:20 AM EDT	0	0
May 1, 2:40 AM EDT	0	0
May 1, 3:00 AM EDT	0	0
May 1, 3:20 AM EDT	0	0
May 1, 3:40 AM EDT	0	0
May 1, 4:00 AM EDT	0	0
May 1, 4:20 AM EDT	0	0
May 1, 4:40 AM EDT	0	0
May 1, 5:00 AM EDT	0	0
May 1, 5:20 AM EDT	0	0
May 1, 5:40 AM EDT	0	0
May 1, 6:00 AM EDT	0	0
May 1, 6:20 AM EDT	0	0
May 1, 6:40 AM EDT	0	0
May 1, 7:00 AM EDT	0	0
May 1, 7:20 AM EDT	0	0
May 1, 7:40 AM EDT	0	0
May 1, 8:00 AM EDT	0	0
May 1, 8:20 AM EDT	0	0
May 1, 8:40 AM EDT	0	0
May 1, 9:00 AM EDT	0	0
May 1, 9:20 AM EDT	0	0
May 1, 9:40 AM EDT	0	0
May 1, 10:00 AM EDT	0	0
May 1, 10:20 AM EDT	0	0
May 1, 10:40 AM EDT	0	0
May 1, 11:00 AM EDT	0	0
May 1, 11:20 AM EDT	0	0
May 1, 11:40 AM EDT	0	0
May 1, 12:00 PM EDT	0	0
May 1, 12:20 PM EDT	0	0
May 1, 12:40 PM EDT	0	0
May 1, 1:00 PM EDT	0	0
May 1, 1:20 PM EDT	0	0
May 1, 1:40 PM EDT	0	0
May 1, 2:00 PM EDT	0	0
May 1, 2:20 PM EDT	0	0
May 1, 2:40 PM EDT	0	0
May 1, 3:00 PM EDT	0	0
May 1, 3:20 PM EDT	0	0
May 1, 3:40 PM EDT	0	0
May 1, 4:00 PM EDT	0	0
May 1, 4:20 PM EDT	0	0
May 1, 4:40 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sainte-Thérèse, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval, and Dollard-Des Ormeaux.

City	Problem Type	Report Time
Laval	TV	1 month ago
Laval	Wi-fi	2 months ago
Dollard-Des Ormeaux	TV	2 months ago
Dollard-Des Ormeaux	Wi-fi	2 months ago
Boisbriand	Internet	2 months ago
Blainville	Internet	3 months ago

Community Discussion

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Vidéotron Issues Reports Near Sainte-Thérèse, Quebec

Latest outage, problems and issue reports in Sainte-Thérèse and nearby locations:

Badr S. Masri (@badrmasri) reported 7 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 17 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
Fha Gauthier (@voilalasoupe) reported 22 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
summer the fighter (@SummerrWoodss) reported 32 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
HowYouDrouin92 (@HowYouDrouin92) reported 35 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
mohan eappen (@mohaneappen) reported 35 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
HowYouDrouin92 (@HowYouDrouin92) reported 36 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
lawrence bass (@lbass007) reported 37 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 43 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 44 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
SalaUddin (@salauddinshah99) reported 44 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 49 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
courtney (@conicoletti) reported 54 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 60 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Stuntman Stützle (@StuntmanStutzle) reported 6 minutes ago
@Bleak5170 @Videotron Damn I hope it comes back soon. I'm on Wilfrid-Lavigne and it came back yesterday while I was working from the office
𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 7 minutes ago
wtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron
Arka Chatterjee (@arkachatter1986) reported 9 minutes ago
@Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.
𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 9 minutes ago
Two straight days @Videotron internet is down. Clown service.
Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago
Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.
iPro YT (@YtIpro57328) reported 10 minutes ago
@Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 10 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
J (@jesshabs) reported 10 minutes ago
Is anyone else having issues with Videotron home internet? For a few days now I've been losing internet connection multiple times a day for 20-30 minutes at a time.. @Videotron
Averwing Entertainment (@AverwingTTV) reported 14 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Scale (@alliareault) reported 15 minutes ago
@PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.