Vidéotron outages and service status in Sainte-Thérèse, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Sainte-Thérèse, including 0 direct reports.
The most common problems reported in this area mention Wi-fi and TV.

Wi-fi (50%)
TV (50%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Sainte-Thérèse, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sainte-Thérèse, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 10, 12:00 AM EDT	0	0
Apr 10, 12:20 AM EDT	0	0
Apr 10, 12:40 AM EDT	0	0
Apr 10, 1:00 AM EDT	0	0
Apr 10, 1:20 AM EDT	0	0
Apr 10, 1:40 AM EDT	0	0
Apr 10, 2:00 AM EDT	0	0
Apr 10, 2:20 AM EDT	0	0
Apr 10, 2:40 AM EDT	0	0
Apr 10, 3:00 AM EDT	0	0
Apr 10, 3:20 AM EDT	0	0
Apr 10, 3:40 AM EDT	0	0
Apr 10, 4:00 AM EDT	0	0
Apr 10, 4:20 AM EDT	0	0
Apr 10, 4:40 AM EDT	0	0
Apr 10, 5:00 AM EDT	0	0
Apr 10, 5:20 AM EDT	0	0
Apr 10, 5:40 AM EDT	0	0
Apr 10, 6:00 AM EDT	0	0
Apr 10, 6:20 AM EDT	0	0
Apr 10, 6:40 AM EDT	0	0
Apr 10, 7:00 AM EDT	0	0
Apr 10, 7:20 AM EDT	0	0
Apr 10, 7:40 AM EDT	0	0
Apr 10, 8:00 AM EDT	0	0
Apr 10, 8:20 AM EDT	0	0
Apr 10, 8:40 AM EDT	0	0
Apr 10, 9:00 AM EDT	0	0
Apr 10, 9:20 AM EDT	0	0
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0
Apr 10, 10:20 AM EDT	0	0
Apr 10, 10:40 AM EDT	0	0
Apr 10, 11:00 AM EDT	0	0
Apr 10, 11:20 AM EDT	0	0
Apr 10, 11:40 AM EDT	0	0
Apr 10, 12:00 PM EDT	0	0
Apr 10, 12:20 PM EDT	0	0
Apr 10, 12:40 PM EDT	0	0
Apr 10, 1:00 PM EDT	0	0
Apr 10, 1:20 PM EDT	0	0
Apr 10, 1:40 PM EDT	0	0
Apr 10, 2:00 PM EDT	0	0
Apr 10, 2:20 PM EDT	0	0
Apr 10, 2:40 PM EDT	0	0
Apr 10, 3:00 PM EDT	0	0
Apr 10, 3:20 PM EDT	0	0
Apr 10, 3:40 PM EDT	0	0
Apr 10, 4:00 PM EDT	0	0
Apr 10, 4:20 PM EDT	0	0
Apr 10, 4:40 PM EDT	0	0
Apr 10, 5:00 PM EDT	0	0
Apr 10, 5:20 PM EDT	0	0
Apr 10, 5:40 PM EDT	0	0
Apr 10, 6:00 PM EDT	0	0
Apr 10, 6:20 PM EDT	0	0
Apr 10, 6:40 PM EDT	0	0
Apr 10, 7:00 PM EDT	0	0
Apr 10, 7:20 PM EDT	0	0
Apr 10, 7:40 PM EDT	0	0
Apr 10, 8:00 PM EDT	0	0
Apr 10, 8:20 PM EDT	0	0
Apr 10, 8:40 PM EDT	0	0
Apr 10, 9:00 PM EDT	0	0
Apr 10, 9:20 PM EDT	0	0
Apr 10, 9:40 PM EDT	0	0
Apr 10, 10:00 PM EDT	0	0
Apr 10, 10:20 PM EDT	0	0
Apr 10, 10:40 PM EDT	0	0
Apr 10, 11:00 PM EDT	0	0
Apr 10, 11:20 PM EDT	0	0
Apr 10, 11:40 PM EDT	0	0
Apr 11, 12:00 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sainte-Thérèse, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval, Dollard-Des Ormeaux, and Boisbriand.

City	Problem Type	Report Time
Laval	TV	24 days ago
Laval	Wi-fi	29 days ago
Dollard-Des Ormeaux	TV	1 month ago
Dollard-Des Ormeaux	Wi-fi	2 months ago
Boisbriand	Internet	2 months ago
Blainville	Internet	3 months ago

Community Discussion

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Vidéotron Issues Reports Near Sainte-Thérèse, Quebec

Latest outage, problems and issue reports in Sainte-Thérèse and nearby locations:

courtney (@conicoletti) reported 3 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 7 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
SalaUddin (@salauddinshah99) reported 8 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 14 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
Badr S. Masri (@badrmasri) reported 15 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 18 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
mohan eappen (@mohaneappen) reported 19 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
HowYouDrouin92 (@HowYouDrouin92) reported 25 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
lawrence bass (@lbass007) reported 35 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 36 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
HowYouDrouin92 (@HowYouDrouin92) reported 44 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 50 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
summer the fighter (@SummerrWoodss) reported 55 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
Fha Gauthier (@voilalasoupe) reported 56 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Sacha Lempka (@Sachtradamus) reported 5 minutes ago
Hey @Videotron , please fix your feed on the Golf Channel. It is supposed to be showing day 1 of the Ryder Cup and it is showing an old Documentary instead. Thank you in advance.
Brandon Caron (@b2caron) reported 6 minutes ago
@FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢
Daniel (@MTLDaniel) reported 7 minutes ago
@lumpybag @Videotron You're going to switch to Bell? LOL..I guess you have no clue how bad they are. I left bell 20 years ago...best thing ever! Videotron's customer service is much better, you know, you can also call instead of messaging them on twitter.
sLosada (@s_slosada) reported 7 minutes ago
@Videotron Hi, That's not in my property, I'm only trying to help you. If Videotron wants to get emergency calls and unhappy customers once it breaks, it's your own decision.
Shawna McLean (@Shawna_not_Sean) reported 9 minutes ago
What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron
Kush Thaker (@kushthaker) reported 11 minutes ago
why make seniors talk about chat assistance, why not a central regulated agent for all telecom service? duopoly + Videotron continue compete across country
Steve Faguy (@fagstein) reported 19 minutes ago
4. Allowing vertical integration: The cable companies bought the TV networks, and the CRTC thought this would help give them bigger pockets. Bell bought CTV (and later V/Noovo), Shaw bought Global, Rogers bought Citytv, Videotron bought TVA. But it didn't help the balance sheet.
Emmanuel (@GlitchTechFan) reported 22 minutes ago
So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!
Scale (@alliareault) reported 27 minutes ago
@MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.
Gerv (@Gervcomo) reported 30 minutes ago
@LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !