Vidéotron Outage in Vaudreuil-Dorion, Montérégie, Québec

@Videotron is service down? No Helix, no tv or internet access

Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

@Videotron y’all out here having the worst connection and nobody working to help…

@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

Wthhh @Videotron why is my txting not working 😡😡

@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

@Videotron Both cable boxes in the house went down last night, and are still down now

@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

Just had the most pleasant customer service experience with Mélanie at @Videotron. When the landline dropped suddenly, she took the initiative to call back on the wireless. The service from there was fast and courteous. Top marks! #A1service

@Videotron service down in Repentingy ?

@Videotron Internet has been down since Tuesday morning, can’t get in touch with anyone in Vidéotron. I work from home please help me out i wasted a day already due to this inconvenience

Hey @Rogers do you offer residential internet? I have been a long-standing @Videotron customer. I want to buy the note 20 but they don't support esim just yet and I need two sim cards, just wondering if you offer residential and mobile plans bundles. Merci.

@Videotron why is there no service in Verdun?

it's kinda funny to me how americans are mourning their dvd store (blockbuster) pretty sure in my country there's still a few dvd stores left own by videotron i think they've only started now to really close then while blockbuster shut down in 2013-2014

@Videotron Why do you have a chat option when no one responds to a chat request. I waited 18 minutes for a chat and had to give up AND I wanted to purchase a service! Clueless.

@Videotron, if you are going to waste my time with two minutes of inane proselytizing for a television service totally unrelated to anything I might want when I try to pay my internet bill, you better goddamn well understand that my payments are going to start coming in late. >:C

@Videotron Please call me back ASAP @ 905-720-1179. I’ve tried twice to leave my number with customer service when calling videotron however nobody calls me back. I cannot wait 32 minutes on the phone for your priority sequence. I’m calling about phone number 819-684-2554.

@Videotron votre rewind feature est horrible sur Helix