Vidéotron Outage in Vaudreuil-Dorion, Montérégie, Québec

@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

@Videotron Both cable boxes in the house went down last night, and are still down now

@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

@Videotron @Videotron24_7 kept me waiting for 15 mins and no customer service HUMAN talked to me. Poor cust care!!

@zerounian76 @Bell Hence I left them. Ridiculous service. Go back to @Videotron. Waaay more reliable.

I still don’t know why i pay for Videotron. I literally never watch tv

Excuse me @Videotron24_7 @videotron, do I need to switch cell phone provider to get service at #saputostadium ? Other providers are steaming to SM like crazy... @JoeySaputo

@Videotron Actually, I have spent alot of time talking to your agents. It seems that simply late payments make me a very unwanted customer, and not eligible for any promotions.

@Videotron @Videotron After speaking with them after getting ripped off for years paying rental fees on terminals for many years (friends never paid rental fees for equipment) They are actually going to increase my bill further.

@Videotron customer for 15 years and simply because payments are late (but always made) they are willing to lose me as a customer. Very sad. I have only given them 27,000$ during that time.

@ChelseaCYCP @OCTranspo I feel your pain... The problem is turf... Shaw own FM and Rogers, Bell and Telus make it hard for them to gain any traction in the Eastern Canada. Ottawa is a particular problem because CRTC decided to that Videotron is a better startup to serve our city.

Damn not on the videotron Teagan Knox gonna return with a AK for Dakota lol #WWENXT

Love it @MLB and hey @NHL if Montreal can support an MLB team then there is no reason Quebec City can't have the Nordiques back @Videotron @PR_NHL

@Videotron @ServiceCanada_E I know it’s not directly your fault, but I have gotten 4 spam “enforcement” calls in the last 3 hours. The worst part is that the number they’re using is the Superior Court of Ontario so I can’t even call to yell at somebody. Get this off my phone...

@Videotron @Anorak_CA Update please. Out last night. Call to Technical service met with recorded message: 'A technical problem in your area'. Day 2 17:00 Still out

@Videotron Someone should inform customer service at the call center because they told me I couldn't have the 3 channels in the photo as a pkg. Thanks

@Videotron Sorry, it's not $5 per channel but if that's the case, customer service is not aware of it. I just spoke to a customer rep and was told there is no pkg including the 3 RAI channels.