Vidéotron outages and service status in Lachine, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 0 outage signals in the last 24 hours around Lachine, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received May 26, 1:40 PM EDT.

Internet (74%)
Wi-fi (16%)
Total Blackout (5%)
TV (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lachine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 27, 7:00 PM EDT	0	0
May 27, 7:20 PM EDT	0	0
May 27, 7:40 PM EDT	0	0
May 27, 8:00 PM EDT	0	0
May 27, 8:20 PM EDT	0	0
May 27, 8:40 PM EDT	0	0
May 27, 9:00 PM EDT	0	0
May 27, 9:20 PM EDT	0	0
May 27, 9:40 PM EDT	0	0
May 27, 10:00 PM EDT	0	0
May 27, 10:20 PM EDT	0	0
May 27, 10:40 PM EDT	0	0
May 27, 11:00 PM EDT	0	0
May 27, 11:20 PM EDT	0	0
May 27, 11:40 PM EDT	0	0
May 28, 12:00 AM EDT	0	0
May 28, 12:20 AM EDT	0	0
May 28, 12:40 AM EDT	0	0
May 28, 1:00 AM EDT	0	0
May 28, 1:20 AM EDT	0	0
May 28, 1:40 AM EDT	0	0
May 28, 2:00 AM EDT	0	0
May 28, 2:20 AM EDT	0	0
May 28, 2:40 AM EDT	0	0
May 28, 3:00 AM EDT	0	0
May 28, 3:20 AM EDT	0	0
May 28, 3:40 AM EDT	0	0
May 28, 4:00 AM EDT	0	0
May 28, 4:20 AM EDT	0	0
May 28, 4:40 AM EDT	0	0
May 28, 5:00 AM EDT	0	0
May 28, 5:20 AM EDT	0	0
May 28, 5:40 AM EDT	0	0
May 28, 6:00 AM EDT	0	0
May 28, 6:20 AM EDT	0	0
May 28, 6:40 AM EDT	0	0
May 28, 7:00 AM EDT	0	0
May 28, 7:20 AM EDT	0	0
May 28, 7:40 AM EDT	0	0
May 28, 8:00 AM EDT	0	0
May 28, 8:20 AM EDT	0	0
May 28, 8:40 AM EDT	0	0
May 28, 9:00 AM EDT	0	0
May 28, 9:20 AM EDT	0	0
May 28, 9:40 AM EDT	0	0
May 28, 10:00 AM EDT	0	0
May 28, 10:20 AM EDT	0	0
May 28, 10:40 AM EDT	0	0
May 28, 11:00 AM EDT	0	0
May 28, 11:20 AM EDT	0	0
May 28, 11:40 AM EDT	0	0
May 28, 12:00 PM EDT	0	0
May 28, 12:20 PM EDT	0	0
May 28, 12:40 PM EDT	0	0
May 28, 1:00 PM EDT	0	0
May 28, 1:20 PM EDT	0	0
May 28, 1:40 PM EDT	0	0
May 28, 2:00 PM EDT	0	0
May 28, 2:20 PM EDT	0	0
May 28, 2:40 PM EDT	0	0
May 28, 3:00 PM EDT	0	0
May 28, 3:20 PM EDT	0	0
May 28, 3:40 PM EDT	0	0
May 28, 4:00 PM EDT	0	0
May 28, 4:20 PM EDT	0	0
May 28, 4:40 PM EDT	0	0
May 28, 5:00 PM EDT	0	0
May 28, 5:20 PM EDT	0	0
May 28, 5:40 PM EDT	0	0
May 28, 6:00 PM EDT	0	0
May 28, 6:20 PM EDT	0	0
May 28, 6:40 PM EDT	0	0
May 28, 7:00 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lachine, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Saint-Constant.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	8 days ago
Montréal	Wi-fi	8 days ago
Montréal	Internet	10 days ago
Montréal	Internet	10 days ago
Montréal	Internet	12 days ago

Nearby cities with recent reports

Montréal

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachine, Quebec

Latest outage, problems and issue reports in Lachine and nearby locations:

Issa Sissoko (@IssaCheckmate) reported 1 minute ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Richard E Flanagan (@phosfiend) reported 6 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
sbg4evr (@sbg4evr) reported 14 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Elephant Stone (@ElephantStoneHQ) reported 18 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Felipe PJ (@fjvost) reported 19 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Issa Sissoko (@IssaCheckmate) reported 19 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
martin lutteral 🇨🇦 (@mlutteral) reported 29 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
martin lutteral 🇨🇦 (@mlutteral) reported 32 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
M▼RKDIEZ (@markdiez514) reported 37 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Issa Sissoko (@IssaCheckmate) reported 39 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Kathy M (@kathym425) reported 40 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
KitEdotca (@KittEdotca) reported 44 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 47 minutes ago from Châteauguay, Quebec
@DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1
Elephant Stone (@ElephantStoneHQ) reported 47 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Brommelier (@jonjerkone) reported 49 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Issa Sissoko (@IssaCheckmate) reported 50 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
jyseerys (@jayseereyes) reported 51 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
lagarto malo 🦎 (@lagarto_malo) reported 55 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Beth W (@bunnyette) reported 58 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
m@rie (@mtn_carnet) reported 58 minutes ago from Montréal, Quebec
@Videotron Service internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 3 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 3 minutes ago
@FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.
Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 5 minutes ago
please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!
Fluxtrot (@fluxtrot) reported 6 minutes ago
@Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 8 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
Kyo 紫咲キョ 💚 👾 🖤 (@Kyorasaki) reported 8 minutes ago
@Sareniia do you have access to starlink? im with videotron and i'm having consistent problem, i was looking at it lol
Tina (@curious6720) reported 10 minutes ago
No internet #videotron Down since 7:00 p.m.
🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported 13 minutes ago
Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal
Morin (@MorinLoL1) reported 21 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
sasksailortech75 (@sasksailortech1) reported 24 minutes ago
@senstalk_ What is the last inch provider? Bell Fibe? Rogers? VideoTron? Cell data? Honestly the signal is switched through so many possible networks it is hard to know where the bad network is? My current one is @Rogers CO-AX and it is 5 min delayed.