Vidéotron Outage Report in Lachine, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Lachine, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (8%)
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TV (7%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lachine, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Mercier, Laval, La Prairie, Saint-Constant, Pierrefonds, Longueuil, Châteauguay, Dollard-Des Ormeaux, Dorval, Mont-Royal and Lachine.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Lachine, Québec
Latest outage, problems and issue reports in Lachine and nearby locations:
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Loki
(@BanksyCentral) reported
@Nadia12014717 @Videotron Because focus is on power, this issue got buried
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Nolan Rogerson
(@NolanPDX) reported
@Videotron Still down H1Y 1N4
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Deb White
(@debbieabo) reported
@Videotron @fizz_ca an update on your progress on what’s happening with your internet service would be nice. You are leaving your customers frusteated
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Loki
(@BanksyCentral) reported
@andreas_indro @tjroyce4 @Videotron Same here, wifi was working when power came back yesterday night, but it's not working today morning.
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Jessica Faye
(@gorjess_heart) reported
@Videotron can u maybe try to be part of the solution instead of the problem? Like cmon. I’ve seen a million bell trucks out. Vidéotron sits on their *** waiting for the Easter bunny to help them. Absolutely useless.
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Dave
(@parkerbaby2000) reported
@Videotron Its been 2 days now no service, yet they say its ok to go over your mobile data limit, which I did, now my mobile data is blocked and no internet, im switching to another internet provider, this is unacceptable no matter what the weather conditions are
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Montrealer80
(@OmarAbalkhail) reported
@Videotron It’s still down here since 2 pm !!! I live in ville st Laurent !!! You better fix it before Sunday!!!!!! We are paying a lot of money then you can’t fix it !!! It has been over 6 hours ! This is ridiculous
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Nadia Le Guern
(@Nadia12014717) reported
@Videotron Montreal Villeray / Ahuntsic still no internet! It's going to be 48h ! I am surprise to see that the media are not reporting this at all! I remember during Rogers blackout it was all over the news !!! Strange...
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FraFra
(@FrankPatulli) reported
@Videotron I understand your present goal is to resolve the issues asap. Unhappy customers create unpleasant customer service work. With that said, it shows you have an inferior structure compared to Bell and furthermore, unprepared to handle such an outage in a timely manner.
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NavG
(@SBHSNGL) reported
@OmarAbalkhail @Videotron Oh, I 100% agree, Bell is probably the same but Videotron I felt was unprepared and understaffed to deal with these kind of situations . Bell Atleast has infrastructure to fix issues …