Vidéotron outages and service status in Lachine, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Lachine, including 0 direct reports.
The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
The most recent signal from this area was received Jul 6, 7:25 PM EDT.

Internet (85%)
E-mail (4%)
Total Blackout (4%)
Wi-fi (4%)
TV (4%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lachine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Jul 9, 4:40 PM EDT	0	0
Jul 9, 5:00 PM EDT	0	0
Jul 9, 5:20 PM EDT	0	0
Jul 9, 5:40 PM EDT	0	0
Jul 9, 6:00 PM EDT	0	0
Jul 9, 6:20 PM EDT	0	0
Jul 9, 6:40 PM EDT	0	0
Jul 9, 7:00 PM EDT	0	0
Jul 9, 7:20 PM EDT	0	0
Jul 9, 7:40 PM EDT	0	0
Jul 9, 8:00 PM EDT	0	0
Jul 9, 8:20 PM EDT	0	0
Jul 9, 8:40 PM EDT	0	0
Jul 9, 9:00 PM EDT	0	0
Jul 9, 9:20 PM EDT	0	0
Jul 9, 9:40 PM EDT	0	0
Jul 9, 10:00 PM EDT	0	0
Jul 9, 10:20 PM EDT	0	0
Jul 9, 10:40 PM EDT	0	0
Jul 9, 11:00 PM EDT	0	0
Jul 9, 11:20 PM EDT	0	0
Jul 9, 11:40 PM EDT	0	0
Jul 10, 12:00 AM EDT	0	0
Jul 10, 12:20 AM EDT	0	0
Jul 10, 12:40 AM EDT	0	0
Jul 10, 1:00 AM EDT	0	0
Jul 10, 1:20 AM EDT	0	0
Jul 10, 1:40 AM EDT	0	0
Jul 10, 2:00 AM EDT	0	0
Jul 10, 2:20 AM EDT	0	0
Jul 10, 2:40 AM EDT	0	0
Jul 10, 3:00 AM EDT	0	0
Jul 10, 3:20 AM EDT	0	0
Jul 10, 3:40 AM EDT	0	0
Jul 10, 4:00 AM EDT	0	0
Jul 10, 4:20 AM EDT	0	0
Jul 10, 4:40 AM EDT	0	0
Jul 10, 5:00 AM EDT	0	0
Jul 10, 5:20 AM EDT	0	0
Jul 10, 5:40 AM EDT	0	0
Jul 10, 6:00 AM EDT	0	0
Jul 10, 6:20 AM EDT	0	0
Jul 10, 6:40 AM EDT	0	0
Jul 10, 7:00 AM EDT	0	0
Jul 10, 7:20 AM EDT	0	0
Jul 10, 7:40 AM EDT	0	0
Jul 10, 8:00 AM EDT	0	0
Jul 10, 8:20 AM EDT	0	0
Jul 10, 8:40 AM EDT	0	0
Jul 10, 9:00 AM EDT	0	0
Jul 10, 9:20 AM EDT	0	0
Jul 10, 9:40 AM EDT	0	0
Jul 10, 10:00 AM EDT	0	0
Jul 10, 10:20 AM EDT	0	0
Jul 10, 10:40 AM EDT	0	0
Jul 10, 11:00 AM EDT	0	0
Jul 10, 11:20 AM EDT	0	0
Jul 10, 11:40 AM EDT	0	0
Jul 10, 12:00 PM EDT	0	0
Jul 10, 12:20 PM EDT	0	0
Jul 10, 12:40 PM EDT	0	0
Jul 10, 1:00 PM EDT	0	0
Jul 10, 1:20 PM EDT	0	0
Jul 10, 1:40 PM EDT	0	0
Jul 10, 2:00 PM EDT	0	0
Jul 10, 2:20 PM EDT	0	0
Jul 10, 2:40 PM EDT	0	0
Jul 10, 3:00 PM EDT	0	0
Jul 10, 3:20 PM EDT	0	0
Jul 10, 3:40 PM EDT	0	0
Jul 10, 4:00 PM EDT	0	0
Jul 10, 4:20 PM EDT	0	0
Jul 10, 4:40 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lachine, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	4 days ago
Montréal	Internet	5 days ago
Montréal	TV	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	9 days ago
Montréal	E-mail	9 days ago

Nearby cities with recent reports

Montréal

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachine, Quebec

Latest outage, problems and issue reports in Lachine and nearby locations:

Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 4 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Averwing Entertainment (@AverwingTTV) reported 9 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
martin lutteral 🇨🇦 (@mlutteral) reported 10 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
sbg4evr (@sbg4evr) reported 10 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Ahsan. (@Iqballer69) reported 11 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Droussy 🎙🔥 (@DroussyBabe) reported 15 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Dan Carnelly (@dancarnelly) reported 15 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
sbg4evr (@sbg4evr) reported 16 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Beth W (@bunnyette) reported 17 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Issa Sissoko (@IssaCheckmate) reported 18 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Beth W (@bunnyette) reported 26 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Jaaaaaayyyyy (@zerojay) reported 30 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Katelyn Thomas (@katelynvthomas) reported 41 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
lagarto malo 🦎 (@lagarto_malo) reported 45 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Kathy M (@kathym425) reported 48 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
m@rie (@mtn_carnet) reported 50 minutes ago from Montréal, Quebec
@Videotron Service internet.
Priesh Mistry (@TheMistryUK) reported 50 minutes ago from Dorval, Quebec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 53 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Issa Sissoko (@IssaCheckmate) reported 56 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
martin lutteral 🇨🇦 (@mlutteral) reported 60 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Levi Gratton (@LeviGratton) reported 8 minutes ago
@Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?
Arka Chatterjee (@arkachatter1986) reported 12 minutes ago
@Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.
Fluxtrot (@fluxtrot) reported 14 minutes ago
@videotron Your Internet service went down again... It's beyond silly at this point. You need to get your **** together! I hope it was that someone tripped on a wire... and NOT planned router update in the middle of the day... out-sourcing more things to India. YOU ARE MAKING IT VERY DIFFICULT to be a customer.
Fluxtrot (@fluxtrot) reported 15 minutes ago
@Videotron Also, the clock is ticking... I will check in every three hours to see what you are actually doing. A non-reply to my DM - I will assume you have done NOTHING (or trying to call that one one guy in India that knows his ****.
Francis Taquin (@FrancisTaquin1) reported 16 minutes ago
" With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "
Toth (@FakeNews10164) reported 17 minutes ago
This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH
Panda🌻 (@takarajewels) reported 17 minutes ago
Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.
🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 18 minutes ago
@Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle
Scale (@alliareault) reported 21 minutes ago
@MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.
Paolo (@Captain_Crash83) reported 23 minutes ago
Anybody currently having issues with Videotron?