Vidéotron Outage Report in Lachine, Montréal, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Lachine, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (72%)
-
Wi-fi (10%)
-
TV (9%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (1%)
Live Outage Map Near Lachine, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Laval, Brossard, LaSalle, Mercier, Dorval, La Prairie, Saint-Constant, Pierrefonds, Châteauguay and Dollard-Des Ormeaux.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
TV | |
| Longueuil |
Internet | |
| Longueuil |
Internet | |
| Laval |
Internet | |
| Laval |
Wi-fi | |
| Longueuil |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Lachine, Québec
Latest outage, problems and issue reports in Lachine and nearby locations:
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
-
HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
-
Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
-
Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
-
HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
-
martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
-
Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
-
Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
-
Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
-
KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
-
Brommelier
(@jonjerkone) reported
from
Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
-
Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
-
DARRELL
(@darealityy) reported
from
Brossard, Québec
@NobuBergy @Videotron Damn times are hard out here!
-
Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
-
Kristian Gravenor
(@CoolopolisMTL) reported
from
Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
-
Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Crescent Lunaris
(@Crescent_Gamer) reported
@Videotron Apparently not. It's going down on more areas and worse then when the storm was full blast.
-
KT
(@kt_orsomething) reported
@Videotron Brooooo pls fix ur wifi it’s been 3 days now every other internet provider has been up and working for a while… there’s no way y’all have 80% back
-
Frank Morissette
(@Crimsonium) reported
@Videotron Still out here as well, stupid flashing orange light.
-
alex arrowsmith
(@arrowsauce10) reported
@Videotron you guys want to fix my internet in villeray ? Or you going to compensate me for paying for a week of internet with nothing to show for it ?
-
Rick
(@ric_yul) reported
@ange0001 @Videotron I’m on Macdonald street as well and still no service even though I have been restored electricity for over 24 hours,
-
Cristiana
(@chris_tud) reported
@Videotron @Videotron helix is down in Pincourt and NDIP area … no sign to work even though we have electricity since last night!
-
Commissioner Miner
(@fanCRTCProfling) reported
People will know (or soon know) that having Teksavvy landline service means they are ****** in time of need because "Videotron mobile" will give people nothing in a time of need if people have TSI landline service.
-
Mary-anne Berube
(@MaryanneBerube) reported
@Videotron When will service be restored in Aylmer/Gatineau we have been with internet service since Thursday!
-
Jack Henry
(@JackHen94375938) reported
@IMFROMCANADAEH @Videotron Yoooo I’m with u bro just got my power back over here West Island this shits *** were not in the 90’s anymore like wtf
-
Kevin Uggowitzer
(@kevinugg) reported
@Videotron service is still down in NDG when will it be restored?