Vidéotron outages and service status in Lachine, Quebec

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Vidéotron generated 2 outage signals in the last 24 hours around Lachine, including 2 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received Jul 31, 10:34 AM EDT.

Internet (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lachine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Lachine	Baseline
Jul 30, 10:40 PM EDT	0	0	0
Jul 30, 11:00 PM EDT	0	0	0
Jul 30, 11:20 PM EDT	0	0	0
Jul 30, 11:40 PM EDT	0	0	0
Jul 31, 12:00 AM EDT	0	0	0
Jul 31, 12:20 AM EDT	0	0	0
Jul 31, 12:40 AM EDT	0	0	0
Jul 31, 1:00 AM EDT	0	0	0
Jul 31, 1:20 AM EDT	0	0	0
Jul 31, 1:40 AM EDT	0	0	0
Jul 31, 2:00 AM EDT	0	0	0
Jul 31, 2:20 AM EDT	0	0	0
Jul 31, 2:40 AM EDT	0	0	0
Jul 31, 3:00 AM EDT	0	0	0
Jul 31, 3:20 AM EDT	0	0	0
Jul 31, 3:40 AM EDT	0	0	0
Jul 31, 4:00 AM EDT	0	0	0
Jul 31, 4:20 AM EDT	0	0	0
Jul 31, 4:40 AM EDT	0	0	0
Jul 31, 5:00 AM EDT	0	0	0
Jul 31, 5:20 AM EDT	0	0	0
Jul 31, 5:40 AM EDT	0	0	0
Jul 31, 6:00 AM EDT	0	0	0
Jul 31, 6:20 AM EDT	0	0	0
Jul 31, 6:40 AM EDT	0	0	0
Jul 31, 7:00 AM EDT	0	0	0
Jul 31, 7:20 AM EDT	0	0	0
Jul 31, 7:40 AM EDT	0	0	0
Jul 31, 8:00 AM EDT	0	0	0
Jul 31, 8:20 AM EDT	0	0	0
Jul 31, 8:40 AM EDT	0	0	0
Jul 31, 9:00 AM EDT	0	0	0
Jul 31, 9:20 AM EDT	0	0	0
Jul 31, 9:40 AM EDT	0	0	0
Jul 31, 10:00 AM EDT	0	0	0
Jul 31, 10:20 AM EDT	0	0	0
Jul 31, 10:40 AM EDT	0	0	0
Jul 31, 11:00 AM EDT	0	0	0
Jul 31, 11:20 AM EDT	0	0	0
Jul 31, 11:40 AM EDT	0	0	0
Jul 31, 12:00 PM EDT	0	0	0
Jul 31, 12:20 PM EDT	0	0	0
Jul 31, 12:40 PM EDT	0	0	0
Jul 31, 1:00 PM EDT	0	0	0
Jul 31, 1:20 PM EDT	0	0	0
Jul 31, 1:40 PM EDT	0	0	0
Jul 31, 2:00 PM EDT	0	0	0
Jul 31, 2:20 PM EDT	0	0	0
Jul 31, 2:40 PM EDT	0	0	0
Jul 31, 3:00 PM EDT	0	0	0
Jul 31, 3:20 PM EDT	0	0	0
Jul 31, 3:40 PM EDT	0	0	0
Jul 31, 4:00 PM EDT	0	0	0
Jul 31, 4:20 PM EDT	0	0	0
Jul 31, 4:40 PM EDT	0	0	0
Jul 31, 5:00 PM EDT	0	0	0
Jul 31, 5:20 PM EDT	0	0	0
Jul 31, 5:40 PM EDT	0	0	0
Jul 31, 6:00 PM EDT	0	0	0
Jul 31, 6:20 PM EDT	0	0	0
Jul 31, 6:40 PM EDT	0	0	0
Jul 31, 7:00 PM EDT	0	0	0
Jul 31, 7:20 PM EDT	0	0	0
Jul 31, 7:40 PM EDT	0	0	0
Jul 31, 8:00 PM EDT	0	0	0
Jul 31, 8:20 PM EDT	0	0	0
Jul 31, 8:40 PM EDT	0	0	0
Jul 31, 9:00 PM EDT	0	0	0
Jul 31, 9:20 PM EDT	0	0	0
Jul 31, 9:40 PM EDT	0	0	0
Jul 31, 10:00 PM EDT	0	0	0
Jul 31, 10:20 PM EDT	0	0	0
Jul 31, 10:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lachine, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	12 hours ago
Montréal	Internet	14 hours ago
Montréal	Internet	2 days ago
Montréal	Internet	11 days ago
Montréal	Internet	11 days ago
Montréal	Internet	15 days ago

Nearby cities with recent reports

Montréal

3 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Lachine, Quebec

Latest outage, problems and issue reports in Lachine and nearby locations:

Kathy M (@kathym425) reported 2 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Dan Carnelly (@dancarnelly) reported 4 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
David MacIntyre (@dave_mac609) reported 13 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
martin lutteral 🇨🇦 (@mlutteral) reported 16 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Beth W (@bunnyette) reported 18 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
jyseerys (@jayseereyes) reported 20 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Jaaaaaayyyyy (@zerojay) reported 21 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Ahsan. (@Iqballer69) reported 21 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Jaaaaaayyyyy (@zerojay) reported 24 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Averwing Entertainment (@AverwingTTV) reported 25 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
khai (@sumtimw0ng) reported 32 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Elephant Stone (@ElephantStoneHQ) reported 32 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Katelyn Thomas (@katelynvthomas) reported 41 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Issa Sissoko (@IssaCheckmate) reported 46 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
martin lutteral 🇨🇦 (@mlutteral) reported 47 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Cee (@CeeFor) reported 49 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Issa Sissoko (@IssaCheckmate) reported 49 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Nick Chrysanthakopoulos (@NickChrysantha1) reported 57 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
KitEdotca (@KittEdotca) reported 60 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Richard E Flanagan (@phosfiend) reported 60 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Anne DeBlois (@annedeblois) reported 5 minutes ago
@frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.
irønic (@mortendedans) reported 5 minutes ago
@shawn_elbaz @0xIlyy Fizz uses videotron's network, it's not true FTTH
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 6 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Linda Moll (@LindaMoll22169) reported 14 minutes ago
@MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.
Marc Lawsane (@InsaneLawsane) reported 15 minutes ago
@Videotron once again no service!?!?
Samuel Miller (@Hephaestus7) reported 23 minutes ago
@Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.
François (@F__Peladeau) reported 24 minutes ago
My internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell
Emmanuel (@GlitchTechFan) reported 26 minutes ago
Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!
James Somaeck (@somaeck) reported 29 minutes ago
In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9
✨Owl is Migrating✨ (@_owlboxes) reported 29 minutes ago
@Bell You guys lost a customer of 20+ years today because four separate people couldn’t fix an issue that YOU GUYS caused. @Videotron was happy to take my business. Your customer service SUCKS.