Vidéotron Outage Report in Lachine, Montréal, Quebec

Problems in the last 24 hours in Lachine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Lachine, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, La Prairie, Dollard-Des Ormeaux, and Pointe-Claire.

City	Problem Type	Report Time
Montréal	Wi-fi	4 days ago
Montréal	Internet	7 days ago
Montréal	Total Blackout	7 days ago
Montréal	Total Blackout	7 days ago
Montréal	Internet	7 days ago
Montréal	Total Blackout	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachine, Quebec

Latest outage, problems and issue reports in Lachine and nearby locations:

• 
  Cee (@CeeFor) reported 30 seconds ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  sbg4evr (@sbg4evr) reported 7 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Fha Gauthier (@voilalasoupe) reported 15 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  M▼RKDIEZ (@markdiez514) reported 17 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  jyseerys (@jayseereyes) reported 21 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Felipe PJ (@fjvost) reported 22 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Katelyn Thomas (@katelynvthomas) reported 24 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  Amanda (@wild_one1998) reported 25 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 27 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  lagarto malo 🦎 (@lagarto_malo) reported 27 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  summer the fighter (@SummerrWoodss) reported 28 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  jyseerys (@jayseereyes) reported 31 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  lawrence bass (@lbass007) reported 46 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Dan Carnelly (@dancarnelly) reported 47 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Kathy M (@kathym425) reported 49 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 51 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Elephant Stone (@ElephantStoneHQ) reported 52 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  courtney (@conicoletti) reported 53 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 53 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Joseph Valenti (@BrokrBindr) reported 55 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr. Dave🇨🇦🇺🇸⚕️ LET'S DO THAT HOCKEY! (@Habs_Fan_NJ) reported 10 minutes ago

  Anybody downtown (Outremont, Plateau) have Videotron home internet? Sister is reporting an outage and they claim its in the whole area.

• 
  Mathieu (@ThinkSayMakeDo) reported 16 minutes ago

  @Videotron Hi, I just transferred my numbers to Rogers, I just got my Videotron invoice this morning. Can I get next month's service credited back since I didn't use it?

• 
  Shai Hayun (@ShaiHayun) reported 17 minutes ago

  @Videotron I was never emailed my invoice this month.

• 
  lekkman (@lekkman) reported 17 minutes ago

  @Videotron The zoom option is not on. All other channels are fine. I don't think calling you would resolve the issue. It is clearly not a problem with my equipment/settings. But thanks anyway.

• 
  Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported 17 minutes ago

  @AnthonyLacavera @MobileSyrup It's regional and has to seen beyond bellybutton lint in ON or BC. Videotron in QC, Cogeco in the East. Shaw formerly centre. Telus West. Robellus somewhat majority of larger urban centres. Down to Robell when merger completes.

• 
  eddy g 🍁 (@eddygeeeeeee) reported 21 minutes ago

  thanks @Videotron for giving me a new remote. Now,about those prices that keep rising,I can only keep the price down by getting rid of channels.There has to be another way.Bell is begging me to switch.

• 
  Nightwings95MTL (@Nightwings95M) reported 24 minutes ago

  After review the bill I called the customer service of Vidéotron they changed 4 people and can’t solve the problem it’s a disappointment @Videotron

• 
  Richard Blais (@RichardBlais12) reported 25 minutes ago

  @michaelcoirazza @Videotron Yes i called and there is a problem in Laval

• 
  Videotron (@Videotron) reported 25 minutes ago

  Notice to our customers | The Ukraine 24 channel ceased operations on July 21, 2022 and is therefore no longer available. Videotron is pleased to have been able to help the Ukrainian Canadian community stay informed by making Ukraine 24 available free of charge.

• 
  Videotron (@Videotron) reported 26 minutes ago

  Notice to our customers | The Ukraine 24 channel ceased operations in Canada on July 21, 2022 and is therefore no longer available. Videotron is pleased to have been able to help the Ukrainian Canadian community stay informed by making Ukraine 24 available free of charge.