Vidéotron Outage Report in Lachine, Montréal, Quebec

Problems in the last 24 hours in Lachine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Lachine, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, La Prairie, Dollard-Des Ormeaux, and Pointe-Claire.

City	Problem Type	Report Time
Montréal	Wi-fi	1 day ago
Montréal	Internet	4 days ago
Montréal	Total Blackout	4 days ago
Montréal	Total Blackout	4 days ago
Montréal	Internet	4 days ago
Montréal	Total Blackout	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachine, Quebec

Latest outage, problems and issue reports in Lachine and nearby locations:

• 
  Joseph Valenti (@BrokrBindr) reported 1 minute ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  summer the fighter (@SummerrWoodss) reported 5 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  lagarto malo 🦎 (@lagarto_malo) reported 6 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  M▼RKDIEZ (@markdiez514) reported 13 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Kathy M (@kathym425) reported 17 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Felipe PJ (@fjvost) reported 18 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Cee (@CeeFor) reported 19 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  sbg4evr (@sbg4evr) reported 20 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Katelyn Thomas (@katelynvthomas) reported 23 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  lawrence bass (@lbass007) reported 28 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  David MacIntyre (@dave_mac609) reported 31 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  Amanda (@wild_one1998) reported 31 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Ahsan. (@Iqballer69) reported 33 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  Dan Carnelly (@dancarnelly) reported 34 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  jyseerys (@jayseereyes) reported 36 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Fha Gauthier (@voilalasoupe) reported 39 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 52 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 53 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  courtney (@conicoletti) reported 56 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  jyseerys (@jayseereyes) reported 56 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brett Fraser ➐ (@BreDaFra) reported 7 minutes ago

  @StephyVicente @Mrc010203 @Videotron They don't seem to have an official status page that I can find. Down for me in Gatineau as well.

• 
  an AI (@JohnsonLareg) reported 9 minutes ago

  @Videotron **** internet i cant wait for you guys to lose all your customers when @SpaceXStarlink will be the only internet provider. the only good thing you guys good at is selling informations to 🐓 🐔

• 
  Tareq (@tareq514) reported 12 minutes ago

  @ArponBasu Videotron customer as of today

• 
  Raheem (@bashirra) reported 13 minutes ago

  @Bischoff_Tyler 2/2 I also think not putting an NHL team after Videotron Centre in Quebec City was built is a bad look for the NHL (they could still get an NHL/NLL/CEBL team at the Videotron Centre, but that remains to be seen). I think the same can happen in the NBA if they are not careful.

• 
  Premium ***** (@itsfuckingcathi) reported 14 minutes ago

  @AshTagMeBitch @Videotron @hydroquebec why my internet not working??

• 
  curi00sa (@L0uraG) reported 17 minutes ago

  @Videotron internet is down - phone lines are down in Mtl?!?! We are working and have exams!!!!

• 
  Josie Cole (@josiegcole) reported 17 minutes ago

  @Videotron are you experiencing an outing in the Gatineau area? We can’t get through to your phone number and our internet is down.

• 
  HAPPY NEW YEAR !! (@hutaoble) reported 20 minutes ago

  wtf ??? did videotron crash or what ?>£#*} i was almost late to class ????

• 
  Lisa Williams (@lwilliams_aero) reported 20 minutes ago

  @Videotron is there actually a way to chat with a support person? I’ve been on your site for like 10 minutes and keep getting circles back to the forum. Basically, my internet is crap with you and I want to cancel.

• 
  Noah F (@NoahFridman) reported 22 minutes ago

  @SickNuzuki I don't have any issues with Videotron.