Vidéotron outages and service status in Lachine, Quebec

Problems in the last 24 hours in Lachine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lachine, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	3 hours ago
Montréal	Internet	1 day ago
Montréal	Internet	11 days ago
Montréal	Internet	17 days ago
Montréal	Total Blackout	17 days ago
Montréal	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachine, Quebec

Latest outage, problems and issue reports in Lachine and nearby locations:

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 2 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  m@rie (@mtn_carnet) reported 5 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 10 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  sbg4evr (@sbg4evr) reported 13 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 14 minutes ago from Montréal, Quebec

  @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 18 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Amanda (@wild_one1998) reported 18 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  KitEdotca (@KittEdotca) reported 19 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Priesh Mistry (@TheMistryUK) reported 23 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 29 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  Issa Sissoko (@IssaCheckmate) reported 29 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Jaaaaaayyyyy (@zerojay) reported 33 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  Jaaaaaayyyyy (@zerojay) reported 38 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  jyseerys (@jayseereyes) reported 44 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Felipe PJ (@fjvost) reported 47 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Issa Sissoko (@IssaCheckmate) reported 50 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  Averwing Entertainment (@AverwingTTV) reported 50 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  Issa Sissoko (@IssaCheckmate) reported 51 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  Jaaaaaayyyyy (@zerojay) reported 52 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  David MacIntyre (@dave_mac609) reported 58 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sacha Lempka (@Sachtradamus) reported 2 minutes ago

  Hey @Videotron , please fix your feed on the Golf Channel. It is supposed to be showing day 1 of the Ryder Cup and it is showing an old Documentary instead. Thank you in advance.

• 
  Bri 💖🏳️‍⚧️ (@tgirliebri) reported 6 minutes ago

  And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017

• 
  Tony Comtoni (@TComtoni13108) reported 11 minutes ago

  @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

• 
  Blondie (@One_Hit_Wondr) reported 13 minutes ago

  My internet has been slow or down in Beaconsfield Quebec for 2 days. @Videotron any outage info or estimated fix time?

• 
  Brandon Caron (@b2caron) reported 14 minutes ago

  @FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢

• 
  Alex Clark (@alxclrk) reported 18 minutes ago

  I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.

• 
  Mad Treelivin’ (@unacceptedTOON) reported 20 minutes ago

  @FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over

• 
  Marie-France Omananda Naomi CastroVelascoContreras (@NaomiCastroVCC) reported 24 minutes ago

  -Bell Canada, Telus, Videotron, other "service" providers... -... -Their employ"ees" unlawfully, to the point of criminal offence, stalk their companies customers, clients, mostly using male technicians... -The female emplo"yees" mostly work with them from the call centers. -...

• 
  irønic (@mortendedans) reported 24 minutes ago

  @shawn_elbaz @0xIlyy Fizz uses videotron's network, it's not true FTTH

• 
  Chris (@Silverxx27) reported 27 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again