Vidéotron Outage Report in Lachine, Montréal, Quebec

Problems in the last 24 hours in Lachine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Lachine, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Mercier, Longueuil, La Prairie, Dollard-Des Ormeaux, and Pointe-Claire.

City	Problem Type	Report Time
Montréal	Wi-fi	5 days ago
Montréal	Internet	7 days ago
Montréal	Total Blackout	8 days ago
Montréal	Total Blackout	8 days ago
Montréal	Internet	8 days ago
Montréal	Total Blackout	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachine, Quebec

Latest outage, problems and issue reports in Lachine and nearby locations:

• 
  Elephant Stone (@ElephantStoneHQ) reported 3 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  lagarto malo 🦎 (@lagarto_malo) reported 4 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  Kathy M (@kathym425) reported 5 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 5 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  sbg4evr (@sbg4evr) reported 6 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  SalaUddin (@salauddinshah99) reported 12 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  sbg4evr (@sbg4evr) reported 27 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Fha Gauthier (@voilalasoupe) reported 30 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  lawrence bass (@lbass007) reported 32 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  summer the fighter (@SummerrWoodss) reported 33 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Felipe PJ (@fjvost) reported 35 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Cee (@CeeFor) reported 36 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 44 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  courtney (@conicoletti) reported 46 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 46 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 46 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  M▼RKDIEZ (@markdiez514) reported 51 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Badr S. Masri (@badrmasri) reported 51 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Elephant Stone (@ElephantStoneHQ) reported 55 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Dan Carnelly (@dancarnelly) reported 59 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CrazedPixel #BLM! 🇨🇦 (@crazedpixel) reported 5 minutes ago

  @Fauwxx Ah i remember yhat battle. 10+ years ago when my parent were with bell canada. Paying 7.5Mbps but we were having 1Mbps. Oh yeah normal your at 10+km from the base .... Change to videotron with 30, never an issue -_- yes bell the distance was the issue. Still hate them for that.

• 
  Ma'am, this is a Wendy's (@McMoxy) reported 11 minutes ago

  @Gauts @UbiNox84 @Videotron Outage affecting 600 ppl, of which I am one...so we're in the same boat (and also neighbors!)

• 
  Louis On GeForce NOW 😷🇨🇦 (@louiscool34) reported 15 minutes ago

  @GregRavengrave Yea videotron is fast but i never had cik cuz its garbage i recommend using videotron

• 
  DaBlackB2 ✊🏾🇨🇦🇭🇹🦂👸🏾 (@DaBlackB2) reported 15 minutes ago

  @videotron how and where do I report my Internet that is down?

• 
  Anthony Barranco (@AnthonyBarranco) reported 16 minutes ago

  @Hambo_dev dang! I don't know how videotron prices it now but $10 more a month will get you double as a new customer when I got it initially.

• 
  Stu Charlton (@svrc) reported 18 minutes ago

  @ResolveReviews @qobuz Until qobuz comes to Canada. ( Apparently already in Quebec under a white labeled Videotron service! )

• 
  Chantal Fournier ⚜️🇨🇦 (@FournierChantal) reported 21 minutes ago

  @lesleychestrman @Bell Worst. Customer. Service. Ever. We were with Bell. I called to get info for my new iPhone. Kid you not. I spoke to 5 diff. people and got 5 diffe. info, everyone contradicting the info I had just received. I gave up and switched all our services to Videotron shortly after.

• 
  Kathy M (@kathym425) reported 28 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  justin, en francais (@jumadsen) reported 31 minutes ago

  @Videotron hi, our connection has been dropping all day, is this a known issue?

• 
  Ashkan Karbasfrooshan (@ashkan) reported 32 minutes ago

  Freaking @Videotron - when you think they fixed your service issue, they create another problem. God damn it! Moving to Bell soon. Cc @PKP_Qc