Vidéotron outages and service status in Lachine, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Lachine, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lachine, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Lachine	Baseline
Apr 8, 1:20 PM EDT	0	0	0
Apr 8, 1:40 PM EDT	0	0	0
Apr 8, 2:00 PM EDT	0	0	0
Apr 8, 2:20 PM EDT	0	0	0
Apr 8, 2:40 PM EDT	0	0	0
Apr 8, 3:00 PM EDT	0	0	0
Apr 8, 3:20 PM EDT	0	0	0
Apr 8, 3:40 PM EDT	0	0	0
Apr 8, 4:00 PM EDT	0	0	0
Apr 8, 4:20 PM EDT	0	0	0
Apr 8, 4:40 PM EDT	0	0	0
Apr 8, 5:00 PM EDT	0	0	0
Apr 8, 5:20 PM EDT	0	0	0
Apr 8, 5:40 PM EDT	0	0	0
Apr 8, 6:00 PM EDT	0	0	0
Apr 8, 6:20 PM EDT	0	0	0
Apr 8, 6:40 PM EDT	0	0	0
Apr 8, 7:00 PM EDT	0	0	0
Apr 8, 7:20 PM EDT	0	0	0
Apr 8, 7:40 PM EDT	0	0	0
Apr 8, 8:00 PM EDT	0	0	0
Apr 8, 8:20 PM EDT	0	0	0
Apr 8, 8:40 PM EDT	0	0	0
Apr 8, 9:00 PM EDT	0	0	0
Apr 8, 9:20 PM EDT	0	0	0
Apr 8, 9:40 PM EDT	0	0	0
Apr 8, 10:00 PM EDT	0	0	0
Apr 8, 10:20 PM EDT	0	0	0
Apr 8, 10:40 PM EDT	0	0	0
Apr 8, 11:00 PM EDT	0	0	0
Apr 8, 11:20 PM EDT	0	0	0
Apr 8, 11:40 PM EDT	0	0	0
Apr 9, 12:00 AM EDT	0	0	0
Apr 9, 12:20 AM EDT	0	0	0
Apr 9, 12:40 AM EDT	0	0	0
Apr 9, 1:00 AM EDT	0	0	0
Apr 9, 1:20 AM EDT	0	0	0
Apr 9, 1:40 AM EDT	0	0	0
Apr 9, 2:00 AM EDT	0	0	0
Apr 9, 2:20 AM EDT	0	0	0
Apr 9, 2:40 AM EDT	0	0	0
Apr 9, 3:00 AM EDT	0	0	0
Apr 9, 3:20 AM EDT	0	0	0
Apr 9, 3:40 AM EDT	0	0	0
Apr 9, 4:00 AM EDT	0	0	0
Apr 9, 4:20 AM EDT	0	0	0
Apr 9, 4:40 AM EDT	0	0	0
Apr 9, 5:00 AM EDT	0	0	0
Apr 9, 5:20 AM EDT	0	0	0
Apr 9, 5:40 AM EDT	0	0	0
Apr 9, 6:00 AM EDT	0	0	0
Apr 9, 6:20 AM EDT	0	0	0
Apr 9, 6:40 AM EDT	0	0	0
Apr 9, 7:00 AM EDT	0	0	0
Apr 9, 7:20 AM EDT	0	0	0
Apr 9, 7:40 AM EDT	0	0	0
Apr 9, 8:00 AM EDT	0	0	0
Apr 9, 8:20 AM EDT	0	0	0
Apr 9, 8:40 AM EDT	0	0	0
Apr 9, 9:00 AM EDT	0	0	0
Apr 9, 9:20 AM EDT	0	0	0
Apr 9, 9:40 AM EDT	0	0	0
Apr 9, 10:00 AM EDT	0	0	0
Apr 9, 10:20 AM EDT	0	0	0
Apr 9, 10:40 AM EDT	0	0	0
Apr 9, 11:00 AM EDT	0	0	0
Apr 9, 11:20 AM EDT	0	0	0
Apr 9, 11:40 AM EDT	0	0	0
Apr 9, 12:00 PM EDT	0	0	0
Apr 9, 12:20 PM EDT	0	0	0
Apr 9, 12:40 PM EDT	0	0	0
Apr 9, 1:00 PM EDT	0	0	0
Apr 9, 1:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lachine, Quebec

The most recent Vidéotron outage reports came from the following cities: Saint-Constant, Montréal, Laval, Mercier, Longueuil, La Prairie, Dollard-Des Ormeaux, and Pointe-Claire.

City	Problem Type	Report Time
Saint-Constant	Internet	20 hours ago
Montréal	Internet	6 days ago
Montréal	Internet	6 days ago
Montréal	Wi-fi	11 days ago
Montréal	Internet	14 days ago
Montréal	Total Blackout	14 days ago

Community Discussion

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Vidéotron Issues Reports Near Lachine, Quebec

Latest outage, problems and issue reports in Lachine and nearby locations:

Fha Gauthier (@voilalasoupe) reported 4 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
mohan eappen (@mohaneappen) reported 7 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
martin lutteral 🇨🇦 (@mlutteral) reported 9 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
martin lutteral 🇨🇦 (@mlutteral) reported 16 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Jaaaaaayyyyy (@zerojay) reported 21 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Averwing Entertainment (@AverwingTTV) reported 21 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
martin lutteral 🇨🇦 (@mlutteral) reported 25 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 26 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
HowYouDrouin92 (@HowYouDrouin92) reported 28 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
lagarto malo 🦎 (@lagarto_malo) reported 28 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Beth W (@bunnyette) reported 29 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Kristian Gravenor (@CoolopolisMTL) reported 33 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Amanda (@wild_one1998) reported 42 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Issa Sissoko (@IssaCheckmate) reported 46 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Katelyn Thomas (@katelynvthomas) reported 47 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Cee (@CeeFor) reported 51 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
jyseerys (@jayseereyes) reported 51 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 51 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
khai (@sumtimw0ng) reported 57 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Kathy M (@kathym425) reported 59 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Panda🌻 (@takarajewels) reported 6 minutes ago
Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.
Amelie Leah (@melievisuals) reported 6 minutes ago
@GagnSbastien I live in Montreal.. called Vidéotron and they have an outage in my area. Could take 3-4hrs to repair.. it wasn't even declared before I called 😫
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 13 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Commissioner Miner (@fanCRTCProfling) reported 15 minutes ago
Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.
Black Siri (@ToLoveShay) reported 17 minutes ago
@Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.
Event_201_Prophecy (@grcAffiliate) reported 17 minutes ago
@Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!
Commissioner Miner (@fanCRTCProfling) reported 21 minutes ago
W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..
Lex Harvey (@lexharvs) reported 22 minutes ago
Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.
Alex Clark (@alxclrk) reported 24 minutes ago
I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.
Steven (@clogicca) reported 25 minutes ago
@SBHSNGL @Videotron duh .. EVERY ape pays for it .. doesn't change the fact that attitude doesn't fix anything