Vidéotron Outage Report in Beloeil, Montérégie, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Beloeil, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beloeil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Vidéotron
Vidéotron is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Beloeil, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Repentigny, Beloeil and Castle Gardens.
| City | Problem Type | Report Time |
|---|---|---|
 Repentigny |
Internet | |
| Beloeil |
Internet | |
| Repentigny |
Internet | |
| Castle Gardens |
Internet | |
| Castle Gardens |
Total Blackout | |
| Saint-Bruno-de-Montarville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Beloeil, Québec
Latest outage, problems and issue reports in Beloeil and nearby locations:
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Hussein Suprême
(@hussein_ayiti) reported
from
Boucherville, Québec
Quand ça va mal et que je n'arrive pas à trouver de solutions, je chiale sur les #RéseauxSociaux. #BonCoup: J'aimerais dire un merci au service à la clientèle de .@Videotron pour le service aujourd'hui. On a trouvé une solution à mon inconfort
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Paul Carrière
(@Pauloramacity) reported
from
Beloeil, Québec
Moi qui est client @Videotron au carré, j’entends leur publicité à la radio qui dit, échangez votre vieux téléphone pour un iPhone 11! Wow ! Je téléphone, on m’offre un Samsung pour seulement un de mes six cellulaires Apple @Videotron Pas la même affaire! Publicité trompeuse ?
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Jean-Fred Clément
(@TheHandsomeJF) reported
from
Sainte-Julie, Québec
Tu sais quoi @Bell_FR @bell_soutien , quand j’appelle votre service à la clientèle et qu’on me traite avec arrogance, je me dis qu’il y a plusieurs autres options pour mes services télé et internet... 🤔 @Videotron @EBOX_CA
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Jean-Fred Clément
(@TheHandsomeJF) reported
from
Sainte-Julie, Québec
.@Videotron plus ça change plus c’est pareil, 45 minutes d’attente pour redevenir client, tout ça après avoir parlé à un agent qui m’a transféré... ok bye 👋🏻
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patrick fillion
(@pfill973) reported
from
Saint-Amable, Québec
@Videotron ...vouloir me transférer. Quand j'appelle et que j'essaie de negocier un prix et que l'on s'entend sur celui ci, j'ose toujours espéré qu'il sera valide plus de 2 mois. Le service est de plus en plus mauvais et moi et ma conjointe avons pris la décision de changée de ...
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patrick fillion
(@pfill973) reported
from
Saint-Amable, Québec
@Videotron Vraiment désolé de mon commentaire. Je sais que ca peut paraître déplacer mais l'appel que j'ai fais cet après midi a été désagréable. Je demande toujours le service de rétention par automatisme. Il a fallu que je racroche et rappelé parce que la préposée s'est entêter à ne pas..
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Daniel St-Pierre
(@iamdanielstp) reported
from
Saint-Basile-le-Grand, Québec
pas impressionée de voir un technicien @Videotron venir chez nous sens aucune messure de sécurité ou de protection ni pour lui ni pour moi - pas fort
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie
(@heygirlygeek) reported
@Videotron Is Illico service down? Unplug and replug, and my TV is unable to detect its AV source.
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Adn Al
(@MAdnaneAlaoui) reported
@Videotron @Pgu229 Mine is down too !
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HR
(@halisray) reported
@Videotron internet service is on and off in the Vaudreuil Soulanges area, any idea when it will be back fully?
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Frapper 打つ
(@frapper_21) reported
@Gliittcchh Ya i have videotron to fkg sucks for gaming
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CloudyEyes
(@Patrick14113) reported
@Bell You guys have the best internet in Quebec hands down, but, customer service is or was such a pain, I wish your plan for 2022 is to be beter than Videotron in that regard... only one thing hold me from going back to Bell, that.
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neil napier
(@NeilNapier) reported
Hey @Videotron - on your website, it says your technical support line is 24/7, but I’ve called in the evening two separate times and it is always closed… what’s the deal?
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FastPuppy
(@fastpuppy) reported
So @Videotron support called me today about an open ticket. They screwed up my account when I switched to Helix (internet is great, tv sucks) & switched back. Ongoing issues for a couple weeks Told them to do what they need to to fix it & call me when done. They won't fix it
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Francois Messier
(@mesklinite) reported
@Valskuiken @Marri @montrealmarc Yes, and if you were having tech issues with videotron. I would assume the same issues with fizz.
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La Voz Sensual🐚🌸💋 Ms Salvaggio💗
(@nenalvs_) reported
@Videotron MY LANDLINE DOESNT WORK FIX THE ISSUE
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Siavash
(@siavash88) reported
My internet service has been down since early morning, while I have had a ton of meetings!! I had to overuse my mobile phone data, Can you tell me when the service will be back @Videotron?