Vidéotron Outage Report in Beloeil, Montérégie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Beloeil, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beloeil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (11%)

3. 

   TV (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Beloeil, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Repentigny.

City	Problem Type	Report Time
Repentigny	Internet	one month ago
Beloeil	Internet	2 months ago
Repentigny	Internet	2 months ago
Castle Gardens	Internet	2 months ago
Castle Gardens	Total Blackout	2 months ago
Saint-Bruno-de-Montarville	Internet	2 months ago

Community Discussion

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Vidéotron Issues Reports Near Beloeil, Québec

Latest outage, problems and issue reports in Beloeil and nearby locations:

• patrick fillion (@pfill973) reported 4 minutes ago from Saint-Amable, Québec

  @Videotron Vraiment désolé de mon commentaire. Je sais que ca peut paraître déplacer mais l'appel que j'ai fais cet après midi a été désagréable. Je demande toujours le service de rétention par automatisme. Il a fallu que je racroche et rappelé parce que la préposée s'est entêter à ne pas..

• Hussein Suprême (@hussein_ayiti) reported 5 minutes ago from Boucherville, Québec

  Quand ça va mal et que je n'arrive pas à trouver de solutions, je chiale sur les #RéseauxSociaux. #BonCoup: J'aimerais dire un merci au service à la clientèle de .@Videotron pour le service aujourd'hui. On a trouvé une solution à mon inconfort

• MJ 💋 (@MarieJo_C) reported 12 minutes ago from Boucherville, Québec

  @matheosxander @Videotron C’est pas mauvais, mais j’ai pas eu de coup de cœur. Correct, sans plus.

• Jean-Fred Clément (@TheHandsomeJF) reported 15 minutes ago from Sainte-Julie, Québec

  Tu sais quoi @Bell_FR @bell_soutien , quand j’appelle votre service à la clientèle et qu’on me traite avec arrogance, je me dis qu’il y a plusieurs autres options pour mes services télé et internet... 🤔 @Videotron @EBOX_CA

• Daniel St-Pierre (@iamdanielstp) reported 29 minutes ago from Saint-Basile-le-Grand, Québec

  pas impressionée de voir un technicien @Videotron venir chez nous sens aucune messure de sécurité ou de protection ni pour lui ni pour moi - pas fort

• Alain Marsolais (@a_marsolais) reported 31 minutes ago from Boucherville, Québec

  Videotron est décevant car une panne générale du réseau, pas de communiqué sur Twitter pour savoir quand le service sera rétabli et pas moyen de joindre le service à la clientèle

• Paul Carrière (@Pauloramacity) reported 35 minutes ago from Beloeil, Québec

  Moi qui est client @Videotron au carré, j’entends leur publicité à la radio qui dit, échangez votre vieux téléphone pour un iPhone 11! Wow ! Je téléphone, on m’offre un Samsung pour seulement un de mes six cellulaires Apple @Videotron Pas la même affaire! Publicité trompeuse ?

• Jean-Fred Clément (@TheHandsomeJF) reported 54 minutes ago from Sainte-Julie, Québec

  .@Videotron plus ça change plus c’est pareil, 45 minutes d’attente pour redevenir client, tout ça après avoir parlé à un agent qui m’a transféré... ok bye 👋🏻

• patrick fillion (@pfill973) reported 57 minutes ago from Saint-Amable, Québec

  @Videotron ...vouloir me transférer. Quand j'appelle et que j'essaie de negocier un prix et que l'on s'entend sur celui ci, j'ose toujours espéré qu'il sera valide plus de 2 mois. Le service est de plus en plus mauvais et moi et ma conjointe avons pris la décision de changée de ...

• Bob du Congélateur (@Rimouski4Life) reported 59 minutes ago from Boucherville, Québec

  Chère @hydroquebec et @Videotron Cela fait maintenant 6 jours que j'essaie de vous rejoindre pour vous avisé du décès de mon père sans succès. Votre service à clientèle et pas mal nulle et me référer à l'espace client pour une personne âgée de 83 ans décédé et encore plus nulle.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Hugo Sham (@HugoSham) reported 4 seconds ago

  Here’s starter list of companies that have behaved selfishly & greedily during pandemic; that have completely ignored welfare of clients & acted slow to meet needs of struggling people during desperate times. These 3 in my opinion have been terrible: @Videotron @AirCanada @RBC

• Eric Shenfield (@shennyboy) reported 4 minutes ago

  @Videotron @Videotron - sweet! (The only customer service rep left at the company and they're on Twitter of all places...)

• Greta Lemieux (@GretaLemieux9) reported 8 minutes ago

  @Videotron @ann_lemieux Many people have not been working since April 2020, then VIDEOTRON sends notice of an increase. Talk about kicking us while we're down.

• Eric Shenfield (@shennyboy) reported 11 minutes ago

  So @Videotron lures me into DMs to try and deal with the situation and here’s what happened (they can’t change my service address).

• Central Scrutiniser (@CScrutiniser) reported 12 minutes ago

  @Videotron internet service is not working in Auteuil, Laval H7K. When will it be re-established?

• Eric 🥃 🇨🇦 (@eric_habs) reported 13 minutes ago

  @Nilan3073 @Bell_Support Oh so why have you never switched. I just switched to videotron and between my two cell phones and tv and internet I’m saving 77 dollars a month for two years and even after two years I’m saving 55 dollars compared to what I was paying

• I used to have cancer... (@SexyCancerBeast) reported 14 minutes ago

  @Videotron Well before I loved the process it was so easy and I could see from the map enough detail to tell whether I need to even call if the issue is being worked on. When I googled Videotron outages that's the website that came up. I'm going to have to start using a better search provd

• Commissioner Miner (@fanCRTCProfling) reported 17 minutes ago

  @Videotron @mayq2012 Basically what videotron just said here is that the poor working people not privileged with being able to work from home will subsidize those who are working from home. This is pretty bad.

• Chuck from 🇨🇦 (@chuckfromcanada) reported 19 minutes ago

  @Videotron on the phone with him now trying to explain why i cant use a micro sim in my new nano sim phone.. plus your website is down.

• mlevison (@mlevison) reported 19 minutes ago

  Dear @Videotron over the course of 1 mth, I've had to call 3 times to have a $50 charge reversed. In all I've now spent 3+ hrs on hold. Service reps are all helpful. How 3+ hrs is madness. Perhaps Videotron should pay to improve the system. Good people, poor system.