Vidéotron Outage Report in Beloeil, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Beloeil, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beloeil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Vidéotron
Vidéotron is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (60%)
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Wi-fi (17%)
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TV (11%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beloeil, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Saint-Basile-le-Grand.
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Basile-le-Grand |
Internet | |
| Repentigny |
Internet | |
| Beloeil |
Internet | |
| Repentigny |
Internet | |
| Castle Gardens |
Internet | |
| Castle Gardens |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Beloeil, Québec
Latest outage, problems and issue reports in Beloeil and nearby locations:
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Hussein Suprême
(@hussein_ayiti) reported
from
Boucherville, Québec
Quand ça va mal et que je n'arrive pas à trouver de solutions, je chiale sur les #RéseauxSociaux. #BonCoup: J'aimerais dire un merci au service à la clientèle de .@Videotron pour le service aujourd'hui. On a trouvé une solution à mon inconfort
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Paul Carrière
(@Pauloramacity) reported
from
Beloeil, Québec
Moi qui est client @Videotron au carré, j’entends leur publicité à la radio qui dit, échangez votre vieux téléphone pour un iPhone 11! Wow ! Je téléphone, on m’offre un Samsung pour seulement un de mes six cellulaires Apple @Videotron Pas la même affaire! Publicité trompeuse ?
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Jean-Fred Clément
(@TheHandsomeJF) reported
from
Sainte-Julie, Québec
Tu sais quoi @Bell_FR @bell_soutien , quand j’appelle votre service à la clientèle et qu’on me traite avec arrogance, je me dis qu’il y a plusieurs autres options pour mes services télé et internet... 🤔 @Videotron @EBOX_CA
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patrick fillion
(@pfill973) reported
from
Saint-Amable, Québec
@Videotron ...vouloir me transférer. Quand j'appelle et que j'essaie de negocier un prix et que l'on s'entend sur celui ci, j'ose toujours espéré qu'il sera valide plus de 2 mois. Le service est de plus en plus mauvais et moi et ma conjointe avons pris la décision de changée de ...
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Jean-Fred Clément
(@TheHandsomeJF) reported
from
Sainte-Julie, Québec
.@Videotron plus ça change plus c’est pareil, 45 minutes d’attente pour redevenir client, tout ça après avoir parlé à un agent qui m’a transféré... ok bye 👋🏻
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patrick fillion
(@pfill973) reported
from
Saint-Amable, Québec
@Videotron Vraiment désolé de mon commentaire. Je sais que ca peut paraître déplacer mais l'appel que j'ai fais cet après midi a été désagréable. Je demande toujours le service de rétention par automatisme. Il a fallu que je racroche et rappelé parce que la préposée s'est entêter à ne pas..
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Daniel St-Pierre
(@iamdanielstp) reported
from
Saint-Basile-le-Grand, Québec
pas impressionée de voir un technicien @Videotron venir chez nous sens aucune messure de sécurité ou de protection ni pour lui ni pour moi - pas fort
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Dominic / 🇨🇦 🏳️🌈
(@BeachFoamPop) reported
@Videotron Just to let you know, the problem is obvious now on Money Talk
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Ephraim
(@OnlyEphraim) reported
And the operative dictionary word for today is #PROACTIVE @Videotron It's when you treat your customers right BEFORE they have to call your loyalty department... and you need to be #REACTIVE to retain them
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Dave MacIntyre
(@dave_macattack) reported
@Things_I___Hate @Videotron Hot ******* garbage
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Dominic / 🇨🇦 🏳️🌈
(@BeachFoamPop) reported
@Videotron Yes, I did. The problem is on and off. And only on this channel.
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Mira
(@mira_coms367) reported
@dizoneric @Videotron I just got off the phone with an agent who said there is an outage in the area. She didn’t know exactly how long until the service is restored but maybe a couple of hours, and before tomorrow.
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Eric Dizon
(@dizoneric) reported
@Videotron Yeah but no one is answering in both chat and call. So Im out of options here. It’s been an hour… maybe pass the info along now that you see multiple users have internet issues.
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Chris.
(@topher_carr) reported
@westerdale10 @steelershockey Uh-oh, I'm getting the feeling the new videotron might be 4 65" TV's taped together (well, maybe not that bad but the 'Nottingham had help funding theirs' comment/pre-excuse doesn't set expectations too high) I hope to be proved wrong when we see it in September
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Dominic / 🇨🇦 🏳️🌈
(@BeachFoamPop) reported
@Videotron No problem during commercials.
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snafu
(@Snurdel) reported
@Videotron you just interrupted a movie at the last ten minute mark to do an update without my consent??? WTF?