Vidéotron

Vidéotron Outage Report in Beloeil, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Beloeil, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beloeil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Beloeil, Montérégie, Québec 05/19/2024 03:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Beloeil, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Boucherville, Saint-Mathias-sur-Richelieu, Saint-Basile-le-Grand and Carignan.

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City Problem Type Report Time
CanadaBoucherville Internet
CanadaSaint-Mathias-sur-Richelieu Internet
CanadaSaint-Basile-le-Grand Internet
CanadaCarignan Total Blackout
CanadaSaint-Basile-le-Grand Internet
CanadaMont-Saint-Hilaire Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Beloeil, Québec

Latest outage, problems and issue reports in Beloeil and nearby locations:

  • TheHandsomeJF Jean-Fred Clément (@TheHandsomeJF) reported from Sainte-Julie, Québec

    Tu sais quoi @Bell_FR @bell_soutien , quand j’appelle votre service à la clientèle et qu’on me traite avec arrogance, je me dis qu’il y a plusieurs autres options pour mes services télé et internet... 🤔 @Videotron @EBOX_CA

  • pfill973 patrick fillion (@pfill973) reported from Saint-Amable, Québec

    @Videotron ...vouloir me transférer. Quand j'appelle et que j'essaie de negocier un prix et que l'on s'entend sur celui ci, j'ose toujours espéré qu'il sera valide plus de 2 mois. Le service est de plus en plus mauvais et moi et ma conjointe avons pris la décision de changée de ...

  • TheHandsomeJF Jean-Fred Clément (@TheHandsomeJF) reported from Sainte-Julie, Québec

    .@Videotron plus ça change plus c’est pareil, 45 minutes d’attente pour redevenir client, tout ça après avoir parlé à un agent qui m’a transféré... ok bye 👋🏻

  • Pauloramacity Paul Carrière (@Pauloramacity) reported from Beloeil, Québec

    Moi qui est client @Videotron au carré, j’entends leur publicité à la radio qui dit, échangez votre vieux téléphone pour un iPhone 11! Wow ! Je téléphone, on m’offre un Samsung pour seulement un de mes six cellulaires Apple @Videotron Pas la même affaire! Publicité trompeuse ?

  • pfill973 patrick fillion (@pfill973) reported from Saint-Amable, Québec

    @Videotron Vraiment désolé de mon commentaire. Je sais que ca peut paraître déplacer mais l'appel que j'ai fais cet après midi a été désagréable. Je demande toujours le service de rétention par automatisme. Il a fallu que je racroche et rappelé parce que la préposée s'est entêter à ne pas..

  • iamdanielstp Daniel St-Pierre (@iamdanielstp) reported from Saint-Basile-le-Grand, Québec

    pas impressionée de voir un technicien @Videotron venir chez nous sens aucune messure de sécurité ou de protection ni pour lui ni pour moi - pas fort

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AngeloStavrow Angelo Stavrow (@AngeloStavrow) reported

    @Videotron The support line is busy and I’m sure your customer support agents are swamped, but it’d be helpful to have a way to check or report an internet outage online (like Hydro-Quebec has). Does such an option exist?

  • swearahs Sara (@swearahs) reported

    @HearMeSeeMe2 @Videotron Are you still experiencing the outage? I’m in Vaudreuil-Dorion and experiencing the same issue

  • gflipo Guillaume Flipo (@gflipo) reported

    @josanchez65 @Videotron No Videotron internet service near Dorval Elementary since power went out last night

  • shacams68 Sharon Campbell (@shacams68) reported

    @RogersHelps What is actually going on? You celebrate your capitalistic greedy monopoly too much? Almost the entire customer base in Ottawa without service for 18 hours and you’re responding like it’s one offs. It’s thousands. Don’t forget Bell and Videotron still exist. We won’t.

  • josanchez65 Jorge Sanchez (@josanchez65) reported

    @Videotron Are landline services and internet still down in Dorval ?

  • jamie_montreal Jamie (@jamie_montreal) reported

    @Videotron My hydro didn't go off at all but my internet has been down since last night. Any idea when it will be back on in Hochelaga?

  • _Cavalca Daniel Cavalcante (@_Cavalca) reported

    @Gxtstr8cash @Videotron They'll not give any ETA because probably or will be terrible news or they have no idea when it'll be fixed. I choose the second option

  • CountryLone Paul (@CountryLone) reported

    @Habanoscanada @Videotron I’m having the same issue. I noticed if you switch to the second videotron network it works for a while.

  • CADNJDevils DevilsPlayoffs (@CADNJDevils) reported

    "The customer you are trying to call is not available. Please try again later." ROFLMAO, are you kidding me @Videotron ?

  • LaVigneDeRaisin Alex (@LaVigneDeRaisin) reported

    @Videotron“To keep meeting your needs& offering you an increasingly reliable, powerful network, Videotron will adjust rates of services in 2023.” Unless that extra money is partially allocated to improving backup battery systems for power outages, you fail to meet Quebec’s needs.