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Vidéotron

Vidéotron outages and service status in Beloeil, Quebec

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Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Beloeil, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Beloeil, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beloeil, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vidéotron Issues Reports Near Beloeil, Quebec

Latest outage, problems and issue reports in Beloeil and nearby locations:

  • TheHandsomeJF
    Jean-Fred Clément (@TheHandsomeJF) reported from Sainte-Julie, Quebec

    Tu sais quoi @Bell_FR @bell_soutien , quand j’appelle votre service à la clientèle et qu’on me traite avec arrogance, je me dis qu’il y a plusieurs autres options pour mes services télé et internet... 🤔 @Videotron @EBOX_CA

  • hussein_ayiti
    Hussein Suprême (@hussein_ayiti) reported from Boucherville, Quebec

    Quand ça va mal et que je n'arrive pas à trouver de solutions, je chiale sur les #RéseauxSociaux. #BonCoup: J'aimerais dire un merci au service à la clientèle de .@Videotron pour le service aujourd'hui. On a trouvé une solution à mon inconfort

  • pfill973
    patrick fillion (@pfill973) reported from Saint-Amable, Quebec

    @Videotron ...vouloir me transférer. Quand j'appelle et que j'essaie de negocier un prix et que l'on s'entend sur celui ci, j'ose toujours espéré qu'il sera valide plus de 2 mois. Le service est de plus en plus mauvais et moi et ma conjointe avons pris la décision de changée de ...

  • Pauloramacity
    Paul Carrière (@Pauloramacity) reported from Beloeil, Quebec

    Moi qui est client @Videotron au carré, j’entends leur publicité à la radio qui dit, échangez votre vieux téléphone pour un iPhone 11! Wow ! Je téléphone, on m’offre un Samsung pour seulement un de mes six cellulaires Apple @Videotron Pas la même affaire! Publicité trompeuse ?

  • a_marsolais
    Alain Marsolais (@a_marsolais) reported from Boucherville, Quebec

    Videotron est décevant car une panne générale du réseau, pas de communiqué sur Twitter pour savoir quand le service sera rétabli et pas moyen de joindre le service à la clientèle

  • iamdanielstp
    Daniel St-Pierre (@iamdanielstp) reported from Saint-Basile-le-Grand, Quebec

    pas impressionée de voir un technicien @Videotron venir chez nous sens aucune messure de sécurité ou de protection ni pour lui ni pour moi - pas fort

  • Rimouski4Life
    Bob du Congélateur (@Rimouski4Life) reported from Boucherville, Quebec

    Chère @hydroquebec et @Videotron Cela fait maintenant 6 jours que j'essaie de vous rejoindre pour vous avisé du décès de mon père sans succès. Votre service à clientèle et pas mal nulle et me référer à l'espace client pour une personne âgée de 83 ans décédé et encore plus nulle.

  • MarieJo_C
    MJ 💋 (@MarieJo_C) reported from Boucherville, Quebec

    @matheosxander @Videotron C’est pas mauvais, mais j’ai pas eu de coup de cœur. Correct, sans plus.

  • pfill973
    patrick fillion (@pfill973) reported from Saint-Amable, Quebec

    @Videotron Vraiment désolé de mon commentaire. Je sais que ca peut paraître déplacer mais l'appel que j'ai fais cet après midi a été désagréable. Je demande toujours le service de rétention par automatisme. Il a fallu que je racroche et rappelé parce que la préposée s'est entêter à ne pas..

  • DJFRANK316
    Frank Aubé (@DJFRANK316) reported from Castle Gardens, Quebec

    @Videotron J’ai plus d’électricité chez nous alors il y à pas de problème pour moi lol

  • TheHandsomeJF
    Jean-Fred Clément (@TheHandsomeJF) reported from Sainte-Julie, Quebec

    .@Videotron plus ça change plus c’est pareil, 45 minutes d’attente pour redevenir client, tout ça après avoir parlé à un agent qui m’a transféré... ok bye 👋🏻

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MorinLoL1
    Morin (@MorinLoL1) reported

    @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

  • Jeanmat_
    Jeanmat (@Jeanmat_) reported

    And it doesn't just kill it for the device, but for the entire network. **** is dumb. Maybe I'll need to get a third party router idk. Very under documented issue, wasn't an issue with Videotron/Fizz.

  • somaeck
    James Somaeck (@somaeck) reported

    I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9

  • MorinLoL1
    Morin (@MorinLoL1) reported

    @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

  • WinterBourneTO
    Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported

    please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!

  • marioleg25
    Mario Legendre (@marioleg25) reported

    @statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..

  • CorteoNft
    corteo (@CorteoNft) reported

    Hey @Videotron - we're on day three of intermittent wifi issues now. Expect today, it's impacting my work. Can we expect this to be solved? This really isn't acceptable.

  • alliareault
    Scale (@alliareault) reported

    Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

  • melievisuals
    Amelie Leah (@melievisuals) reported

    Anyone else with Videotron/Helix having issues?