Bell Canada Outage Report in Brampton, Ontario

I must admit that paying over $500 per month in different @Bell_Support subscriptions to not being able to sign in to its online portal to watch the Masters is pretty on brand. #Masters2020 #Bell

@Bell sad you can only provide 4K TV to one TV per household. Bell fibe app doesn’t support 4KTV. When will you step up to provide a more premium service? #bellfibe #bellfibeapp

@Bell_Support Hi, I am hoping that you can provide an update. The email said that service would be restored this morning but we still have no phone, Internet or TV. I've been using mobile devices to hotspot for my work and the kids' school but am going to blow through data if this continues.

@Bell_Support Bell fiber down at M9R1T4 been down for 1 hour now

@Bell_Support is the internet down in west toronto right now? It keeps disappearing

@Bell @FibeBell No episode 3 of #TheUndoingHBO available? What’s going on??? You advertise and take my $$$ but program not available???? Please DM. Wasted half hour on phone with tech support

@Bell spoke with manager of Promotions team and the offer which she gave us is the offer which I could see on your website then why do we even consider to contact you and waste our time and this is what we get for being a loyal customer.

@Bell_Support It's not resolved and I have a feeling you'll have lost a loyal customer as your staff is not so keen on retaining their customers

@Bell_Support My internet is down in Distillery too. Is it related?

@Bell_Support @Bell I need help with my services, I have called 4 times with no solution.. can someone from loyalty in Canada please reach out to me. I have been getting incorrect information

Hey @Bell_Support @CraveCanada is there a known outage in midtown Toronto? We’re having issues playing anything. Netflix and internet in general is fine at home.

@Bell just waited 62 minutes for a representative from your loyalty department to cancel an account that you were supposed to cancel a month ago, only to be hung up on when I left the room for 30 seconds. Is this the type of respect you have for your customers time?

I have to reboot my @Bell modem like once a week. @ConsumerSOS should investigate them for charging customers while failing to deliver a stable service.

@Bell_Support bell Fibe your service is unbelievably terrible. You are charging $25 to watch Tenet and then throughout the entire movie service cuts out every five minutes. BRUTAL viewing experience 👎👎👎👎

@Bell @Bell_Support I clld 2 cancel myplan widbell assince past 2 weeks ull wrnt able 2 provide a good deal&today whn v called 2 cancel d Rep didn't take r req & tried 2 gave us a price which if cx ser rep,manager,loyalty dept wld hv givn us last week I wld hve happily taken it

@Bell_Support Internet outage in Brampton? Main and Steeles area??

@Bell @Bell_Support (part 2)plus on top this our cancellation request was also not fulfilled, I am really disappointed with the service that has been delivered by such a reputed organisation, it's high time ull care for your customers.

@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

@Bell_Support who can help me? This is my 4th call with no help! Hopefully someone from Canada

@Bell_Support Why can’t/won’t Bell Support book an appointment for a technician to replace my faulty modem? I have called three times to ask for this.

Hey, @Bell_Support, why is it MY fault when your customer service rep tells me to expect a technician AFTER 12pm when in reality its an all day appointment? I planned my day around this. I am disabled. I can't get there at a moment's notice.

P.S. DO NOT EVER USE SERVICE FROM @Bell BECAUSE IF ANYTHING GOES WRONG, THEY'LL BLAME YOU.

@Bell_Support What do you do when people seek support from your department. This is my 3rd attempt. Beginning to wonder if you delete tweets out. Will contact management due terrible service. Don’t bother contacting me just because I mentioned I will reach out to management.

@Bell_Support ITS EVEN WORSE NOW! Canceling FibreOp and 4 mobile phones tomorrow. Over $700 a month I pay BELL for complete and utter ****.

@Bell Tree just came down in garden due to storm. Old (unused) Bell line trapped in fallen tree putting strain on main lines at bottom of garden. What should we do?

@Bell_Support The email website is down

@Bell_Support My internet is down today and your support team is telling me it'll be down for another two days. seriously? @RogersHelps are you looking for new customers?

@Bell_Support no home internet service here is south Mississauga.

Hey @Bell is it possible to improve your customer service? Been on hold several times for over a hour only to have calls dropped 😣

@Bell_Support having error code 2000 on my modem and getting little frustrated and fix for my issue or is it an area issue