Bell Canada Outage in East York, Ontario

@Bell_Support interested in the policy. as you know we pay sone of the highest rates in the world for mobile service. what is the rationale behind service demotions? is it supposed to discourage ppl from using bandwidth? is there an upgrade option?

Trying to switch from Rogers to Bell for internet and somehow Bell keeps dropping the ball. It's as if they don't want new customers. @Bell it should not take 3 appts and counting to figure out what is needed for my installation. Terrible first impression.

Third times the charm! Was a production number for the poor guy to fix it tho. Thank you, Bell. ! Now let’s talk rebate for no phone or Internet for 2+ weeks, @Bell_Support. More in my DM. 👍🏻

Tech can’t fix the problem with my Internet but he did understand the problem. He’s trying to fix the one phone jack but Internet can’t be fixed (tho still being billed, of course). @Bell_Support

Nope. Tech didn’t understand problem and he can’t divert from his service ticket. Internet won’t be fixed (tho still being billed). @Bell_Support

I was told an hour ago @Bell_Support is on the way to fix the problem the other tech couldn’t fix a couple of days ago after days of them trying to fix remotely. Think I’ll get a rebate for the weeks not working?

Make a note how surprised I am the technician made everything worse because they were determined to switch me to fibre optics which I didn’t want then was unable to finish due to some problem but another tech is coming in a few days. Thanks for nothing @Bell_Support

My favourite line working with @Bell_Support when I asked them to try calling my phone line when it suddenly went down. “We cannot call out by phone.” The phone company said (wrote) that to me. They cannot call out by phone.

Two of your agents are in my house right now installing a new order that I put of pure fiber, @Bell_Support Jesus Christ, why those guys have to speak on the phone all the time while they are at customer's house? This is completely inappropriate!

Ok @Bell_Support four texts, several emails and app updates are appreciated during an outage but the outage was like seven minutes. I’m ok.

@Bell_Support fibe tv still not working. Once again another update breaks everything.

@Bell_Support I would like to know how to get off your telephone spam service. I am getting multiple calls a day from 18669880885 after installation of services to my apartment. I would like the incessant calls from your marketing department to stop.

@PhillSnel @Bell The anchor was disconnected. That’s bad for connections!

@Bell_Support your new fibetv update has been horrible. Freezing for the last two days. Rebooted. Restarted. Re everything. Still sucking.

@Bell_Support Hello. Are affected customers being compensated for the outage? My services have been affected.

Bell continues to have the worst mail platform ever. Glitchy, not user-friendly and now not working. @Bell_Support

@Bell_Support Horrible. You guys sent me back to call and waited another 2 hours with no resolutions

@JohnnyR45382020 @Bell Livid, I called the support number they were able to restart the modem on their end and after about 30-40mins the connection came back. Their service is subpar for all the boasting they do

@JohnnyR45382020 @Bell Last week for example our wifi and cable which are both connected went out Friday morning at 8. We could get a connection for 3 mins maybe then it would disconnect for 5mins for 2.5 days. They didn’t send a tech out until Sunday! Dude confirmed there was a problem with a box

@Bell is there service outages today? We’ve had sporadic internet connection all day today and I’ve already restarted the modem a dozen times throughout the day and am now having to do the same (system reboot) with the cable 2 times in less than 5 minutes already 😡😡😡

I'm going on almost 2 weeks without regular phone access and @Bell @Bell_Support STILL hasn't contacted me despite my 4 calls/online chats with support, and one was a call from my building security desk because they told me to borrow a phone to call. @Bell is trash.

@Bell Your **** cost way to much.

@Bell_Support It seems to be ok now. Does your support team make outbound calls to do diagnostics on services (we got a call last weekend about stuttering services but they never called back).

@bell said they were coming today to fix the Internet, which I kind of need for my business. They didn’t. Sat around for hours. Going to send them a bill for the time I spent waiting for them. It’s only fair. @BellMediaPR

@bell said they were coming today to fix the Internet, which I kind of need for my business. They didn’t. Say around for hours. Going to send them a bill for the time I spent waiting for them. It’s only fair. @BellMediaPR

Bell Aliant cell service in Marysvale, NL has been reduced to nil or scarce. Is it a result of recent wind storms, please investigate! @BellAliant @Bell_Aliant @Bell_Support

@elonmusk 449 days and waiting for starlink dish. HELP ME ELON @Bell can't even deliver me 1mps of my so called "25mps" plan

@Bell_Support no cellular service in Northern Bc

@Bell I have no cellular service in northeastern bc is there something going on

@Bell_Support is there any issues reported with your FibeTV service? getting stuttering every few minutes on multiple channels, multiple receivers after rebooting them.