Bell Canada Outage Report in North York, Ontario

Two bored kids working the dead empty @Bell store on Queen explaining to me that returning my old modem is so easy that they simply CANT help me. It’s just that easy. Classic @Bell flexible service at work.

@Bell is there a service disruption in etobicoke ...internet is down

@mom2_k_and_p @Bell @Netflix_CA Yes I was damn near about to cancel my subscription. I pay for 2 screens but our tv in the basement isn’t a smart tv with internet. It only worked down there bc Netflix had a channel on FIBE but now they don’t I’m going to downgrade back to one screen

@mom2_k_and_p @Bell @Netflix_CA It is. That has nothing to do with it. Netflix used to be available on BELL fibe and now it no longer is. It’s not an “account issue” I have a Samsung smart tv luckily it has a separate app for Netflix, figured it out

@Bell_Support We have had our Internet down all day today. As a business with 28 employees and many customers coming in we can’t afford to wait till Monday for a service call. What can we do?

@Bell anyone else having issues paying their bill? I've tried the app and online but it just keeps saying timed out wtf

@RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

@Bell_Support The problem has not resolved and is now on channel 1310 crave..

fun: 3 hrs referred from @Bell store to store to store to find one to verify my identity at this address, only to find that I can only do so with a gas/power/water bill, but *not* a rental agreement—even though that covers all of those utilities. Never thought I’d consider Rogers

Not usually one for these type of tweets but DONE with @Bell @Bell_Support. Into day two of no phone, wifi or TV. ZERO outreach, only info is from us calling or DM. Vague details of a fix by 10 pm tomorrow. Unacceptable. Rogers, here we come.

On our bill as being “not returned” and every month my mother has to call in and get the charges taken off, and surprise surprise every single month that charge is put back ON the bill! @Bell your customer service is abhorrent

@Bell channel # 808 is not showing any live content and merely repeating recorded version for the last 2 weeks. Any technical issue? When will original content be available?

@Bell_Support is internet down?

@Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

you may not care about the telecom monopoly in Canada until you need something urgent from @Bell_Support or Rogers and all the alternatives use the same cables/networks and you have no option but wait and miss work so they can solve issues as they wish.

.@Bell_Support check your damn DMs. Immediately. You are making me lose my mind. #BellLetsTalk

@danskunk @Bell They’re having issues at the moment to get it to work.

I finally get a live chat person and my @bell craps out again. Why in hell do I pay these people so much money for such spotty service

Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

@Bell fix your wifi

@Bell What a dream it would be to have that and not the regular and terrible Bell ‘high speed’.

@Bell a loyalty supervisor was to call me back 2 weeks ago about my poor treatment of an experience. I have not heard back. Been a customer over 25 years. Am I just a #? Free me from @bell

@Bell Can’t even get fiber internet in the west part of Ottawa, capital of this country. Your internet is ****

@Bell Is there a problem? Just lost all bell fibe channels. Internet is iffy too.

@Bell (mobility) reduced our rural service, @rogers is about to run a cable down our road. Guess where I'm going when they get done. TV, phones and internet. Our @xplore_ca reduces to dialup speed in the evenings and on weekends. ROGERS HERE WE COME, CAN'T HAPPEN SOON ENOUGH.

@Bell_Support we are getting weird service internet coming snd going and saying incorrect password on all devices then coming back then not ....

@Dan_A_Gillies @Bell Twitter has never been better

@Bell_Support is a Fibe service outage right now?

@bell @Bell_Support Once again I receive your bill AND once again the discount I was promised was "permanent and never needing to be renewed" is not applied to my bill. I spent almost 3 hours on the phone for nothing. Your customer service is deplorable.