Bell Canada Outage in Brockton Village, Ontario

@Bell_Support is the internet down in west toronto right now? It keeps disappearing

@Bell just waited 62 minutes for a representative from your loyalty department to cancel an account that you were supposed to cancel a month ago, only to be hung up on when I left the room for 30 seconds. Is this the type of respect you have for your customers time?

@Bell @Bell_Support (part 2)plus on top this our cancellation request was also not fulfilled, I am really disappointed with the service that has been delivered by such a reputed organisation, it's high time ull care for your customers.

@Bell @Bell_Support I clld 2 cancel myplan widbell assince past 2 weeks ull wrnt able 2 provide a good deal&today whn v called 2 cancel d Rep didn't take r req & tried 2 gave us a price which if cx ser rep,manager,loyalty dept wld hv givn us last week I wld hve happily taken it

@Bell_Support Bell fiber down at M9R1T4 been down for 1 hour now

I must admit that paying over $500 per month in different @Bell_Support subscriptions to not being able to sign in to its online portal to watch the Masters is pretty on brand. #Masters2020 #Bell

@Bell_Support It's not resolved and I have a feeling you'll have lost a loyal customer as your staff is not so keen on retaining their customers

@Bell spoke with manager of Promotions team and the offer which she gave us is the offer which I could see on your website then why do we even consider to contact you and waste our time and this is what we get for being a loyal customer.

@Bell @FibeBell No episode 3 of #TheUndoingHBO available? What’s going on??? You advertise and take my $$$ but program not available???? Please DM. Wasted half hour on phone with tech support

@Bell_Support Hi, I am hoping that you can provide an update. The email said that service would be restored this morning but we still have no phone, Internet or TV. I've been using mobile devices to hotspot for my work and the kids' school but am going to blow through data if this continues.

@Bell_Support Why can’t/won’t Bell Support book an appointment for a technician to replace my faulty modem? I have called three times to ask for this.

@Bell_Support My internet is down in Distillery too. Is it related?

@Bell_Support Is cell service down?

. @Bell_Support my internet has been down for almost an hour. I live on Adelaide between Shaw and Strachan in Toronto. I can’t get in touch with your team. Is anyone else in this area experiencing an outage?

Now 24 hours into @Bell internet still being down. Went to the Bell store to get a new modem and had to tether my phone for work during the day - I’m wasting more of my own money because of this **** service. Why do we put up with this bullshit urge

@KrathorVolkron @nb_rich @Bell_Support Is anyone’s working again? I called the support line, went to the Bell store for a new modem and still doesn’t work. The amount of time and money on Uber I’ve spent on this **** is getting annoying

@bell @Bell_Support your internet seems to be down all over Toronto. What’s going on? Why hasn’t there been a single announcement to let us know what’s going on or that you’re at least looking into it? Please assist ASAP.

@Bell_Support your internet seems to be down all over Toronto. What’s going on? Why hasn’t there been a single announcement to let us know what’s going on or that you’re at least looking into it? Please assist ASAP.

@Bell_Support on @TwitterCanada were the only Bell Support people that knew what to do to assist me. They were the ones that recovered my e-Mail addresses, after phone support said it could not be done. Thanks for making it right!

@Bell_Support is there an Internet outage going on right now?

@EzPz_93 @Bell @Bell_Support I'm enjoying all pennies of my money. Making sure I learn how a company that claims to be the best threat it's clients.... If I was their CEO I'd fired most of the people. If I was an employee I would quit right now. Would never accept my name associated with that.

@Bell_Support so did you refound my Dm to fix the issue you cared so much about, then no, the yes. I know all your tech understand my problem and agree with me. Then why is it not resolved? Guess it means you don't bother aboit unsatisfied client that got insulte, hung up, etc..

@Yashsodha10Ys @Bell I felt the same last time I called them. They are the worst company ever and clearly have no enough work. Take a problem, ask them to fix it and if you are happy with the way you are threated I'll send you a gift....

@Bell_Support @RobertSergiel Why do everyone say the same thing? Have you ever tought you are the source? Wouldnt it be a better business process to serve clients rather then insilting their intelligence? Don't you have enough problems to fix rather the creating?

@Bell ring ring, ive been calling support all day

@Bell_Support Still on the line. 7th technician. Literally - not an exasperated exaggeration. Level 2 tech now. Let’s see if he’ll be able to figure out why Bell shut down our main line with hundreds of residents in the city dependent on it. Well done.

Would I recommend @Bell to anyone? Absolutely not, I'm only their customer because I have no other choice, in 3 separate locations. I will drop them in a heartbeat if any other option comes along (@SpaceXStarlink) I've already dropped them in the 2 places where I do have a choice

I'm talking about latency so high that nothing gets through and it just going down for minuets on end. Totally unacceptable. We've called @Bell_Support and they have done nothing, just like all the other times we've called over the years. All I want is reliable internet.

I am so fed up with @Bell's terrible service that they are doing nothing to fix. I've been one of their customers for as long as I can remember and their service has degraded in performance year over year. The only option we did have was their DSL server where we got only 1.5Mbps

@bell I hope your Q2 is doing better than your customer service