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Cogeco outages and service status in Pelham, Ontario

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Full Outage Map
  • Cogeco generated 1 outage signal in the last 24 hours around Pelham, including 1 direct report.
  • The most common problems reported in this area mention TV and Wi-fi.
  • The most recent signal from this area was received May 11, 9:48 AM EDT.
  • 75% TV (75%)
  • 25% Wi-fi (25%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Pelham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pelham, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Welland, and St. Catharines.

CityProblem TypeReport Time
Niagara Falls TV 1 hour ago
Welland Wi-fi 15 days ago
St. Catharines TV 17 days ago
St. Catharines TV 17 days ago
Niagara Falls Internet 2 months ago
Niagara Falls E-mail 2 months ago

Nearby cities with recent reports

Niagara Falls

1 recent signals

1 hour ago

Community Discussion

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Cogeco Issues Reports Near Pelham, Ontario

Latest outage, problems and issue reports in Pelham and nearby locations:

  • officialstephhx
    Steph (@officialstephhx) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

  • YMCANiagara
    YMCA of Niagara (@YMCANiagara) reported from St. Catharines, Ontario

    Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

  • littletonstc
    Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • jill_lr
    Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • tamduncan
    Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • LynNottingham
    lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • dcrocock
    Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • Rolbear1975
    Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario

    @cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

  • daveschulz
    Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • RandyWardrope
    Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogecohelps Why are you making this so hard? I live a hour and half from Detroit. I want to get the Detroit feed every night. Cogeco for some reason never puts on the Detroit feed. I know it is not Rogers's fault. The one night I complained. Cogeco during the game flipped to the Detroit feed

  • CogecoQC
    Cogeco (@CogecoQC) reported

    @RogerCoutu22272 There has been no mentions of a mass credit for the outage. If you'd like your situation studied, I would give us a call. Francis - Cogeco

  • Charles55961330
    Charles (@Charles55961330) reported

    @cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.

  • ManyBeenRinsed
    EconomicWoes 🤖 (@ManyBeenRinsed) reported

    Cogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.

  • AnarQueso
    AnarQueso (@AnarQueso) reported

    @alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • SteveCoville
    Steve Coville 🇨🇦 (@SteveCoville) reported from Fairmount, Ontario

    @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService

  • TravisTravis222
    TravisTravis222 #FREESCHLEP (@TravisTravis222) reported

    .@cogeco my internet was just down for 4 hours and didn't come back until now

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogeco sucks!!!! The local Detroit channel puts the Red Wing's game on. But of course Cogeco flips over on with another show. Every time this happens. Worst cable company ever!!!!

  • FavaroKaren
    Karen Favaro (@FavaroKaren) reported

    @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca