Cogeco Outage Report in Pelham, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and total blackout.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Pelham, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Cogeco
Cogeco is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
-
Internet (56%)
-
TV (25%)
-
Total Blackout (8%)
-
Wi-fi (6%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Pelham, Ontario
The most recent Cogeco outage reports came from the following cities: Niagara-on-the-Lake, Welland and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara-on-the-Lake |
TV | |
| Welland |
TV | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Pelham, Ontario
Latest outage, problems and issue reports in Pelham and nearby locations:
-
Sharonne Young
(@sharonne_young) reported
from
St. Catharines, Ontario
Cogeco sucks
-
Elango Vanangamudi
(@velango) reported
from
Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
-
Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
-
Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.
-
Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
-
Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?
-
“Rose City Rebel” Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
-
iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
-
DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
-
lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
-
Jill 💫
(@jill_lr) reported
from
Niagara Falls South, Ontario
If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
-
Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
-
Steph
(@officialstephhx) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
-
Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
-
Hodgy
(@Hodgy1414) reported
from
Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
-
Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
-
Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
-
Clean Turf Canada
(@cleanturfcanada) reported
from
St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
-
Dayna Janzen
(@dayloro) reported
from
Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
-
Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Kittana
(@MzDeMure) reported
Pretty fed up of my @cogeco internet being down frequently since last Sunday. I work from home, this absolutely affects me in too many ways.
-
Bob McCarron
(@MccarronBob) reported
@cogecohelps Nobody ever phones the cable company to give good feedback... I love Cogeco's speed and support and have been there for over 22 years/thanks Cogeco!
-
Joe Milanista
(@Tadds19) reported
@cogeco Did not receive a call or a message about the truck breaking down. Had to call to find out lol. Waiting here like an idiot. Absolutely sickening. You guys have to get your **** together. Very unprofessional. Expect a bill coming your way. I’m pissed right off
-
Joe Milanista
(@Tadds19) reported
@cogeco internet sucks. They tell me they see nothing wrong yet I still can’t connect to the internet lol. How about you send someone over instead of making me wait 2 days…absurd company
-
Anna Alto Tenor Lace
(@anna_contralto) reported
@cogecohelps Thanks for your reply, Steven. A different #Cogeco Supervisor eventually took our call and he assured us that he and another supervisor will work with technicians on resolving the issues so they don’t happen a third time. We appreciate that a lot.
-
Stressy Ressy 💙
(@RessyM) reported
Today is a nope. I forgot my emergency pain pills at home. :( Just going to the Cogeco dinner Saturday night overdid it for me.
-
UltraProgrammer279 - Stop Bill C-11 🇨🇦
(@programmer279) reported
@9to5mac @michaelpotuck Now bring something similar in Canada! My provider (Cogeco) is dogpoo and it's the only high-speed option in my area! (my area is more rural than urban). It's so bad I have to reset the modem once or twice a day! And I have a third-party router too. I need @cogeco to fix this!!!
-
Natasha Bristowe
(@AstroNattie) reported
@cogeco @cogecohelps really disappointed right now ordered cable and a new modem last week never got the email saying it was shipped and tracking number, woke up this morn internet isn't working and when I called they said my equipment will be here today and thats why my internet
-
Jim Squires is probably on fire 🔥
(@jimmycanuck) reported
Just tried to call @cogeco to ask a basic pricing question as I try to help my mother-in-law with her wifi, and was told that their modem rental pricing isn’t standardized?!? What in the holy hell?! ENDLESSLY glad I switched to @startca years ago.
-
Connie da Silva
(@wallrat1063) reported
@cogeco it pains me to say that ur service is the absolute worst I've received in decades of cable TV/ internet usage. Ur recommendation to move to epico has resulted in continuous interrupted viewing. Can't watch anything w/out constant buffering, or errors.@Bell where r u? 😢