Cogeco

Cogeco Outage Report in Pelham, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Pelham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Pelham, Ontario 01/08/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Pelham, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Welland, Thorold and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet

Community Discussion

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Cogeco Issues Reports Near Pelham, Ontario

Latest outage, problems and issue reports in Pelham and nearby locations:

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardGodsmark Richard Godsmark (@RichardGodsmark) reported

    Trying to cancel my services with @cogeco and I have been on-hold for 30 minutes and counting. Wonder if I will be asked why I am cancelling my services. :-)

  • RoeBudd Roe Budd (@RoeBudd) reported

    @cogeco normally I get good service but tonight it was horrible.

  • CdnWhiskey OffTheRails (@CdnWhiskey) reported

    I've had this tv and internet with @cogeco for years. I've just cancelled my service because I've been offered a MUCH better deal. I'm being charged $75 cancellation fee for EACH service. $150 to cancel! Disgusted and pissed! #cogeco #internet #ripoff

  • RenfrewCntyScan RenfrewCountyScanner/PoliceScanner.ca (@RenfrewCntyScan) reported

    Had Cogeco not had that outage last Friday. My internet uptime would have been 100% Calculation interval : 2022-11-01 00:00:00 - 2022-12-01 00:00:00 Total Connected Time : 29d 19:15 Total Disconnected Time : 0d 04:44 Total Availability : 99.34%

  • artootweetoo R2T2 (@artootweetoo) reported

    @mrafayaleem @cogeco Down in Hamilton

  • aaniinichii Aanii Nichii (@aaniinichii) reported

    @cogecohelps I was told by other Cogeco customers in our building that while the main support centre says all is normal. They have been told by the technician that the cogeco connection to the building is faulty. Please help, our we will go somewhere else, after at least 10 years

  • JessiGrl316 ✝⚓JessiGrl 🐈🐿 (@JessiGrl316) reported

    @ryck_nancy @oirani1 @lakecitygirl I use Teksavvy, $50/mo for internet. They use Cogeco lines in SW ON. See if they're avail in your area. They also have home phone, but not cell. I still had the net when Rogers went down a few months ago. For that reason, I'm glad my services are split.

  • mrafayaleem Rafay Aleem (@mrafayaleem) reported

    @cogeco are you guys down in Burlington? Please confirm

  • fokieee Sk (@fokieee) reported

    @cogeco Hi, we have an internet outage in Burlington since 11:00 am this morning . Your outage map says that it’s resolved but we still don’t have service!

  • scottyo48533721 scott young (@scottyo48533721) reported

    @cogeco @morikaweb They've been allowing stupid **** like this to happen here long before COVID and so many people working from home. They're idiots, Bell and Rogers aren't much better.