Cogeco Outage Report in Pelham, Ontario
Some problems detected
Users are reporting problems related to: tv, internet and e-mail.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Pelham, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Cogeco
Cogeco is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (43%)
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Internet (36%)
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E-mail (10%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map Near Pelham, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Internet | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
TV | |
| Fonthill |
TV | |
| Niagara Falls |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Pelham, Ontario
Latest outage, problems and issue reports in Pelham and nearby locations:
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Sharonne Young
(@sharonne_young) reported
from
St. Catharines, Ontario
Cogeco sucks
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
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iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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“Rose City Rebel” Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.
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Clean Turf Canada
(@cleanturfcanada) reported
from
St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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LC
(@LC76823136) reported
@cogeco Epico sucks. You should be crediting customers every time your service is done! You will owe us money at this rate!
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Timlad67
(@Timlad67) reported
@cogeco Once again another Cogeco Epico failure!! 17 hrs last week no internet/tv, at least 3 hours yesterday morning no tv and now again at least 3hrs (so far and counting) no tv. Was on chat, and I have been offered the pleasure of paying $75 to cancel my garbage service!!!
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Cogeco Ontario
(@cogeco) reported
Please, contact @CogecoHelps in DM if you are still experiencing an issue. We are sorry for the inconveniences this issue may have caused. Thank you, - Tristan Cogeco
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Josh Adams
(@Sure_did) reported
@cogeco I cannot believe there is a tv outage right now. There is a very important hockey game starting in a little over an hour. Fix this.
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🇨🇦🇨🇦Proud/Canadian🇨🇦🇨🇦
(@Canadian72) reported
@Bell I would love to have all three cable TV, cable Internet, and home phone once you bring service to the area of #Brockville. Because my wife and I are currently stuck with Cogeco for all three.
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DomCel
(@Domceleste) reported
@Cogeco your Epico system is down again. I've been a customer for 6 weeks and this is absolutely unacceptable. At least have the integrity to explain what is wrong and what Cogeco is doing to correct this continuous service drops. I think I should have stayed with Bell
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LC
(@LC76823136) reported
@cogeco Epico sucks! You should be crediting customers every time your service is down. At this rate, you will owe us money!
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j
(@goleafsgo86) reported
@cogeco what the hell Cogeco. An outage right before game 5?! Common man!
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Family
(@garcinia_cambo) reported
@cogeco Are you kidding me! Blame someone else. Not our problem??? @cogeco you guys are the worst!!!!!
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Sarah K Proctor
(@SarahKProctor2) reported
@Living4_Today @cogeco I love the idea of EPICO, like being able to watch taped shows on my iPad or setting stuff up to record on my phone but man EPICO always has some sort of issue. My one box won’t stay connected to the internet.