Cogeco Outage Report in Pelham, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and total blackout.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Pelham, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Cogeco
Cogeco is having issues since 01:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (54%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (5%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Pelham, Ontario
The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara Falls |
||
| Niagara-on-the-Lake |
TV | |
| Welland |
TV | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Pelham, Ontario
Latest outage, problems and issue reports in Pelham and nearby locations:
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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TheLaurynShow
(@TheLaurynShow) reported
@niagaracatholic @cogeco I'm in Burlington, and I can't even call customer service. Have tried 3 Support numbers and they all say "out of service", nor can I access the Cogeco page. Soooo, yeah, it's a few other places!
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Josh Bedard
(@JoshBedard26) reported
@Cogeco your servers being down made me not have to do school work.
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Bob Westrope
(@BobWestrope) reported
@cogeco This caps 6 months of appalling service. At least 5 tech support calls and an unanswered complaint letter to the CEO.
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Dina al-Shibeeb
(@DinaAlShibeeb) reported
@cogeco Do you guys still have a problem with the connection? I still do
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Ahmed
(@AhmedCanAm) reported
@meow173 @cogeco @Niagara_411 Agreed the outage is bound to happen but the root problem needs to be fixed, I mean things are only going to get more digital from here on out, and we’re what almost a year into the pandemic now, cogeco needs to invest in / update their infrastructure for sure.
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Heather Hartley
(@AmInCan55) reported
Cogeco internet problems province wide. Hmmm, working at home just got simplified. Going to do dishes...
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cheryl
(@0themightyquinn) reported
@cogeco Do you have an ETA on restored service?
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Em Kat Beaulieu
(@Em_Kat25) reported
@cogeco For these prices there should never be a problem... always upping the prices... always problems... can’t wait to switch to another company... contracts suck.... please fix soon... people have things to do...
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treplow
(@treplow) reported
For users experiencing the Cogeco internet outage: If you have a Hitron router type 192.168.0.1 into your browser search bar. Username is cusadmin and password is Cogeco1! once you login click on the Basic tab, then the DNS menu. Change DNS1 to 8.8.8.8 and DNS2 to 8.8.4.4
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Alfredo Salinas
(@asalinas1975) reported
@cogeco Hello, can you please tell me how to check for outages in my area? I have my kids at home trying to do on line schooling and our internet just went down (MacKenzie King Ave, St. Catharines, ON)