Cogeco Outage Report in Pelham, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Pelham, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (6%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Pelham, Ontario
The most recent Cogeco outage reports came from the following cities: Niagara-on-the-Lake, Welland and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara-on-the-Lake |
TV | |
| Welland |
TV | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Pelham, Ontario
Latest outage, problems and issue reports in Pelham and nearby locations:
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Legendre
(@colin_legendre) reported
@NavdeepSBains NAVDEEP BAINS with his silence is showing his support for big carriers like ROGERS AND BELL AND COGECO, continuing to make billions of dollars in profits, instead of supporting smaller business and carriers like COEXTRO and their employees and customers.
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Warmy1
(@Warmy110) reported
@Adragna10 @cogeco Is that the only response you can give? Your charging good money and your service stinks. Hrs on hold, no internet, cable, I smell big fat rebates to your customers or you better. Absolutely ridiculous
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Jackson
(@Goodband8034) reported
Big surprise. Another @cogecohelps @cogeco outage in Kingston area.
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RK11
(@RK_11_) reported
@WHoopsBlogger @britnidlc Technically Bell Fibe & Cogeco have CBSSN... so if you have two of arguably least popular TV services, you might be able to watch 🙄 But this is my issue as well. I have been using a VPN and putting myself in Europe or Australia as they do not get blacked out from those games.
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Alex
(@just_ask_alex) reported
@cogecohelps @cogeco @Bell I guess will have use cell phone data to attend grade 12 chemistry today. Third day with no service
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Stevo
(@puulima) reported
@NSantos007 @cogecohelps Somebody replied to a separate tweet saying their website now says 6am estimated resolution. This sure sounds like planned outages w/o any notice. @cogeco - care to comment?
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Meghan Labadie
(@DancerMegs) reported
@cogecohelps @cogeco getting really frustrated with intermittent service every single night. Despite several attempts at contacting customer service and being brushed off every time as "noisy" lines. We've lost internet 8 times in 3 hours alone.
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Ike Collins
(@icoll27) reported
@cogecohelps @jasonjonz Is it possible to set up a forwarding email address if you cancel your Cogeco service?
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George Radov
(@GeorgeRadov) reported
@cogecohelps Hi cogeco, this issue is still happening this morning and has been happening for about 5 days now. Random drop in internet connection for a quick second. Same thing happened last year around this time for 3 months before it was resolved
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msesheta
(@msesheta) reported
@cogecohelps Apparently after a planned outage my router decided not to come back online. Buying a new one and will contact the office to get a new Cogeco modem. Ours is 8 to 10 years old and is also getting fussy. Thank you for your help.