Cogeco

Cogeco Outage Report in Pelham, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Pelham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Pelham, Ontario 04/13/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pelham, Ontario

The most recent Cogeco outage reports came from the following cities: Welland, St. Catharines, Vineland Station, Fonthill, Thorold and Niagara Falls.

Loading map, please wait...
City Problem Type Report Time
CanadaWelland Wi-fi
CanadaWelland TV
CanadaSt. Catharines TV
CanadaVineland Station Internet
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet

Community Discussion

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Cogeco Issues Reports Near Pelham, Ontario

Latest outage, problems and issue reports in Pelham and nearby locations:

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulChato Paul Chato 🇨🇦 (@PaulChato) reported

    @trav_mitch @cogeco Doesn’t help when you have hundreds of calls 5 min apart. Then it’s just the endless ringing that drives you nuts.

  • BigMattDog13 BigMattDog (@BigMattDog13) reported

    @cogeco absolutely the worst experience ever. @bell is the best. **** sakes.

  • RecordsCOD Gav (@RecordsCOD) reported

    @Flawlengence @aramszn **** idk i got the cogeco default

  • Tariq_Razi Tariq Razi (@Tariq_Razi) reported

    @cogecohelps my A/C# 50010985625 and my internet service is down for the last 9 hours. I have contacted Technical Help line and they say that the problem can only be fixed via COGECO Visit. The earliest date given is Jan 5th. This is pathetic customer service since we work online

  • i_boops_snoots I boop snoots. (@i_boops_snoots) reported

    And the Crave app suddenly won’t load on the EPICO box either - which I pay for as part of my Cogeco package. I miss my TiVo boxes. Wish I hadn’t switched to EPICO, it’s been issues with these boxes from the start. I’ve been staring at the crave loading screen for 5 minutes now

  • myobfool myobfool (@myobfool) reported

    @WAUUGHHHH @PaulChato @cogeco Odds are it was an automated phone bank using VOIP and a bank of DID #'s that they bought or stole and are spoofing the calling number. Sucks Paul, you probably did the only logical thing till they move onto the next victim. Hey can you give them JT's # in Ottawa

  • bmaggiemay bmaggiemay (@bmaggiemay) reported

    At Cogeco I haven't have live TV in 4 days in Windsor & area. what's the problem. My landord pays for every thing. I can't give his name out he away hunting. Fix it or I'm going back to bell

  • BigMattDog13 BigMattDog (@BigMattDog13) reported

    Missed midnight because you internet is ****. @cogeco

  • BigMattDog13 BigMattDog (@BigMattDog13) reported

    **** you cogeco. @cogeco

  • swoace Swoace (@swoace) reported

    Since the storm down here in Fort Erie we haven't had internet service. Between @telus and @cogeco I pay over $350 a month. Telus coverage is brutal by the border and Cogeco can't seem to get a tech out. A lot of $$ to put out every month to not have services when you need them