Cogeco Outage Report in Pelham, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Pelham, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (63%)
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TV (22%)
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Wi-fi (5%)
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E-mail (5%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Pelham, Ontario
The most recent Cogeco outage reports came from the following cities: Welland, Thorold, St. Catharines, Grimsby, Fonthill and Beamsville.
| City | Problem Type | Report Time |
|---|---|---|
 Welland |
TV | |
| Welland |
Internet | |
| Thorold |
Internet | |
| St. Catharines |
Internet | |
| Grimsby |
Internet | |
| Welland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Pelham, Ontario
Latest outage, problems and issue reports in Pelham and nearby locations:
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?
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CoachRuffy
(@RyanRuffy) reported
from
Grimsby, Ontario
@cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan Stanley
(@kai_doggo) reported
@cogeco is it standard practice for your service technicians to enter an apartment complex and disconnect someone's internet without notice? and then refuse to help or acknowledge what happened because I'm not a customer. my ISP confirmed what happened.
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Orange Jeff
(@frogstar42) reported
@cogeco Sad face. Every morning I wake up, and my smart Google assistant has lost connection. I can't turn on my lights. My phone says No Internet available. This is at least once a day and I've swapped modem brands. I am about to cancel my Niagara Cogeco 1GB Internet
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Shawn Hyatt 🇨🇦
(@shawn_hyatt) reported
@cogeco - can I charge back for your outages? More importantly, can I charge back for my 360 / 30 service when I don’t get it 90% of the time? I have records to show that I get my service less than 30% but you charge me for 100%
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Andrew B.
(@abick55) reported
@PJoacquin @Distributel I'm on hold with cogeco to switch to fibre. **** distributel
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sam feigenbaum
(@samfeigenbaum) reported
@cogeco still awaiting technician to fix my internet!
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Michael Champis
(@MichaelChampis) reported
@cogeco No internet Niagara Falls - Chippawa area, any issues reported, modem reset did nothing, started around 9:30pm, anybody else?
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the BRO
(@CanniluxCEO) reported
@cogeco thank you for ruining another stream. This one was my #Christmas stream. Before u respond. U have have techs out 4 times. Failed to fix lines over the past 4 months. Responding with my account number and password is NOT obsolving u of onus. YOU have ruined my show.
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Adam
(@Massonite) reported
@FromAlberta @Crackmacs I had issues when I lived there too, tried Rogers, Cogeco and Bell. Ended up using a private ISP company that did the trick
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Dylan Stanley
(@kai_doggo) reported
@cogecohelps you came into my building disconnected my internet and now refuse to help me or send a technician. Cogeco completely DESTROYED my holiday and any chance at seeing extended family over the quarentine. This is disgusting and everyone at Cogeco should be ashamed.
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Soap
(@soapfnbr) reported
@Stitch1x @SpiritzSZN I’m prob getting cogeco fiber or some ****