Cogeco Outage Report in Pelham, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Pelham, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (5%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Pelham, Ontario
The most recent Cogeco outage reports came from the following cities: Welland, Port Colborne and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Welland |
TV | |
| Port Colborne |
Internet | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Pelham, Ontario
Latest outage, problems and issue reports in Pelham and nearby locations:
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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👑 Queen Mademoiselle Gigi 👑
(@Gillian2Point0) reported
from
St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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YMCA of Niagara
(@YMCANiagara) reported
from
St. Catharines, Ontario
Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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CoachRuffy
(@RyanRuffy) reported
from
Grimsby, Ontario
@cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Molly
(@whatusay_5) reported
@cogeco @cogecohelps the internet is down can’t get through your help line - too busy keeps on hanging up. Can’t even get to alternative lines & your website all crashed! We’ve had issues with your service over 2 years & now a complete disaster since New Year’s Eve! @CRTCeng
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Cogeco Connexion
(@cogeco) reported
Dear customers, please note that we are currently experiencing problems with our Internet services. Our technicians are working to restore these services as quickly as possible. We apologize for any inconvenience this may cause. Thank you for your patience, - Marilyne Cogeco
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Dianna Taylor, CPA
(@Dtaylor3266) reported
@ChrisJBernardi @JeremyChafe @cogeco I’m thinking it could be a cyber attack. All of their phone numbers are saying out of service and you can’t get to their website. 🤔
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Roxanne Cramer
(@CramerRoxanne) reported
Cogeco - why are you not answering the phone? No technical support?
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Denis B
(@AdHominemIzBad) reported
@mjwheelerali @slssteejay @cogecohelps Change your DNS servers away from Cogeco default to Primary: 8.8.8.8 Secondary: 8.8.4.4 That will fix the issue
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a Kanuck
(@hobopops) reported
@oskingpin @justincooke182 @cogeco Pretty sure the issue is with the DNS gateway.
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Pierre Brown
(@paj_brown) reported
@justincooke182 @cogeco Thanks, that worked. Be sure to check ‘validate upon exit’ so windows can reset your network adapter
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Dan Jackman
(@DBJ_1979) reported
@cogecohelps @FernandaWaheart @cogeco Bad day to go down huh? Please keep us updated.
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Mike Andrade
(@Andrade14Mike) reported
@wiljudson84 @KeeganB63977789 @cogeco Do want to go out on a date? Funny how u point out my tweets. But all those other people complaining over a company that went down is sad to see. Like I said first world issues.
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Cornwall Seaway News
(@SeawayNews) reported
@cogeco Hello, How many customers are currently affected by this outage?