Cogeco

Cogeco Outage Report in Pelham, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Pelham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Pelham, Ontario 09/16/2024 15:00

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (18%)

    TV (18%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Pelham, Ontario

The most recent Cogeco outage reports came from the following cities: Welland, St. Catharines, Grimsby, Smithville, Fonthill and Pelham.

Loading map, please wait...
City Problem Type Report Time
CanadaWelland Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaGrimsby Internet
CanadaSmithville Internet

Community Discussion

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Cogeco Issues Reports Near Pelham, Ontario

Latest outage, problems and issue reports in Pelham and nearby locations:

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • RyanRuffy CoachRuffy (@RyanRuffy) reported from Grimsby, Ontario

    @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • s_robertson1212 Shawnee Robertson (@s_robertson1212) reported

    3 days without cable, spoke to 6 customer service reps and got 6 different answers, transferred to 2 departments with no answer, no managers reachable or will return calls. @cogeco is an absolute joke. Will deff be switching.

  • xfreespeech56x Independent (@xfreespeech56x) reported

    @cogeco Internet down in Peterborough since about noon.

  • seawayshuterbug Edward (@seawayshuterbug) reported

    @cogecohelps I have been trying and trying and trying to talk to someone in Brockville since yesterday I am ready to cancel everything connected with Cogeco by the end of the day if I can not talk to someone in person

  • droognukem Pfizer Söze (@droognukem) reported

    @cogeco = Garbage internet. What a joke. Can’t wait to switch providers.

  • wellywheeler Andrew (@wellywheeler) reported

    @David_Moscrop We had a similar experience with TekSavvy / resold Cogeco. In the end, TS advised us to buy directly from Cogeco in order to get better support, which was the solution. 1/2

  • MargMannseichne Marg Mannseichner (@MargMannseichne) reported

    Access to email is by using phone data. I’ve troubleshooted twice with Cogeco support and they keep “putting in a new ticket” because they can’t figure it out. Do we need to go with a different Internet provider? 2/2

  • DavoSmith12 David C. Smith (@DavoSmith12) reported

    @cogecohelps @ReneeMMcDonald My Breezeline service has been out here in Florida for over 12 hrs now. Is Cogeco in Bankruptcy?

  • therealfyfe Craig (@therealfyfe) reported

    @TekSavvyCSR Cogeco has an outage in this area. Obviously this is an issue for us. Not sure why you wouldn’t know that. I had to find out for ourselves.

  • kelly_kloss Kelly (@kelly_kloss) reported

    @cogeco Why doesn't epico show the regional weather for niagara on Channel 268? When will this be fixed? Perhaps cogeco should reach to the weather network and subscribe so we can see our local weather.

  • thebriankelsey Brian Kelsey (@thebriankelsey) reported

    @natnewswatch I switched from Cogeco to Rogers and Cogeco could not transfer the number cleanly. Rogers was unable to fix this. Telecommunications complaint mechanism did not work either…..