Cogeco outages and service status in Pelham, Ontario

Problems in the last 24 hours in Pelham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pelham, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, West Lincoln, and Welland.

City	Problem Type	Report Time
St. Catharines	Internet	13 days ago
West Lincoln	Internet	20 days ago
Welland	Wi-fi	1 month ago
St. Catharines	TV	1 month ago
St. Catharines	TV	1 month ago
West Lincoln	Internet	1 month ago

Community Discussion

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Cogeco Issues Reports Near Pelham, Ontario

Latest outage, problems and issue reports in Pelham and nearby locations:

• 
  Lisa Gibson (@lisol_18) reported 1 minute ago from Welland, Ontario

  @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

• 
  👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported 2 minutes ago from St. Catharines, Ontario

  COGECO WIFI IS DOWN (NORTH END ST CATS)

• 
  Dave Schulz (@daveschulz) reported 5 minutes ago from Pelham Centre, Ontario

  If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

• 
  Dwight Stead (@DwightStead) reported 22 minutes ago from Lincoln, Ontario

  @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 25 minutes ago from Niagara Falls South, Ontario

  @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

• 
  lyn nottingham (@LynNottingham) reported 28 minutes ago from Thorold South, Ontario

  @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

• 
  Don Crocock (@dcrocock) reported 30 minutes ago from St. Catharines, Ontario

  C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

• 
  Clean Turf Canada (@cleanturfcanada) reported 37 minutes ago from St. Catharines, Ontario

  @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

• 
  Hodgy (@Hodgy1414) reported 40 minutes ago from Thorold South, Ontario

  Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

• 
  Jill 💫 (@jill_lr) reported 40 minutes ago from Niagara Falls South, Ontario

  If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

• 
  Tammy Duncan (@tamduncan) reported 42 minutes ago from St. Catharines, Ontario

  @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 45 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

• 
  Randy Wardrope (@RandyWardrope) reported 45 minutes ago from Welland, Ontario

  @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

• 
  Dwight Stead (@DwightStead) reported 51 minutes ago from Lincoln, Ontario

  @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

• 
  Dwight Stead (@DwightStead) reported 52 minutes ago from Lincoln, Ontario

  @cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

• 
  Dayna Janzen (@dayloro) reported 53 minutes ago from Niagara Falls South, Ontario

  @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

• 
  Roland Gaudet (@Rolbear1975) reported 53 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

• 
  Remy Zanotto (@remyzanotto) reported 54 minutes ago from St. Catharines, Ontario

  @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

• 
  Lori Littleton (@littletonstc) reported 59 minutes ago from St. Catharines, Ontario

  Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

• 
  Sharonne Young (@sharonne_young) reported 59 minutes ago from St. Catharines, Ontario

  Cogeco sucks

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob (@DogLifeOntario) reported 2 minutes ago

  .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

• 
  nekojima (@_nekojima_) reported 4 minutes ago

  @peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.

• 
  Lynn (@LynnShughes7) reported 6 minutes ago

  @cogeco Is epico still down in the aldershot burlington area?

• 
  nima hojjati (@nimahojjati) reported 9 minutes ago

  @cogeco don’t ever waste your money! They’re a fraud company. They won’t even let you cancel the service or answer the phone!! 💩

• 
  Bobby (@ChurrosBarkley) reported 10 minutes ago

  Hey @cogeco I have an outage it’s been like this all day L8P3S4 - says there shouldn’t be an interruption but I’ve troubleshooted everything else. What’s up?

• 
  fore_not_four 𝒲𝒾𝓁𝓁𝒾𝒶𝓂 Pops 𝒟𝓇𝓊𝓂𝓂𝑜𝓃𝒹 (@altimaguy11) reported 15 minutes ago

  @MichelleLA1981 I'm kind most of the time, I don't even tell the JWs, the Bell TV guys or the Cogeco guys to **** off very often.🤭

• 
  Agent Kujan (@LoneSlug) reported 17 minutes ago

  @cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!

• 
  a j s b (@Brooksajsb) reported 18 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Lynn (@LynnShughes7) reported 18 minutes ago

  @cogeco Is epico still down in the aldershot burlington area?

• 
  Tatted_Stephen82🇨🇦 (@charmedone11) reported 19 minutes ago

  @cogecohelps My PC. Mobile is second but its getting slow and no devices available yet from cogeco mobile. Hope available before 2027 but doubtful