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Cogeco outages and service status in Pelham, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Pelham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • 40% Internet (40%)
  • 40% TV (40%)
  • 20% Wi-fi (20%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Pelham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pelham, Ontario

The most recent Cogeco outage reports came from the following cities: Welland, Thorold, St. Catharines, West Lincoln, and Port Colborne.

CityProblem TypeReport Time
Welland TV 11 days ago
Thorold Internet 16 days ago
St. Catharines Internet 18 days ago
St. Catharines TV 22 days ago
West Lincoln Wi-fi 27 days ago
St. Catharines TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Pelham, Ontario

Latest outage, problems and issue reports in Pelham and nearby locations:

  • nlavoie42
    Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • officialstephhx
    Steph (@officialstephhx) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

  • SylviaBolle
    Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • geordie_plastic
    Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.

  • RandyWardrope
    Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • tamduncan
    Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • RyanRuffy
    CoachRuffy (@RyanRuffy) reported from Grimsby, Ontario

    @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

  • YMCANiagara
    YMCA of Niagara (@YMCANiagara) reported from St. Catharines, Ontario

    Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

  • velango
    Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • dcrocock
    Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • LynNottingham
    lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • Gillian2Point0
    👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • styttsvillain
    Spartachat (@styttsvillain) reported

    @jasonyork33 @ComingInHotSens You guys get Cogeco on that bad boy?

  • rolomite
    Rolomite (@rolomite) reported

    Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

  • Davidschonitz
    D.S (@Davidschonitz) reported

    Anything happen affecting the Kawartha Lakes region? My entire network is down and on top of that, customer support numbers don't work and account logins are unoperative as well. @cogeco

  • shoegirl68
    Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported

    @Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great

  • blairs1
    Blair (@blairs1) reported

    @cogeco appreciate you trying to get my business back but don’t think sending your door to door sales people out with the worst air quality is the way to go. Cc: @cogecohelps

  • RealSharonD
    Sharon (@RealSharonD) reported

    @cogeco this is insane smh i am on my 4th call of the day for a total of 3.5 hours i cant get anyone from tech support , i can`t watch nothing my internet is either to slow to play anything or it just cuts out completely this has been going on since yesterday

  • Avocado26430508
    Bob Loblaw (@Avocado26430508) reported

    @cogecohelps Oh no? Pay me half my days wage. Do your damn job and show up when you say you are. Useless. Need more competition in this country to get rid of loser companies like cogeco

  • kitty_kattkait
    kait/POODY (@kitty_kattkait) reported

    @keithurbfan @cogecohelps Bro you have to be ******* stupid am I messaging bell saying my internet is down I’m messaging cogeco for that exact reason it would be their fault because it was THEIR ******* LINE THAT GOT CUT AND THEIR ******* INTERNET THAT PROVIDES TO ME.

  • blackies1
    Sharon Larose🇨🇦 (@blackies1) reported

    @kwebber14 @cogeco My neighbour is elderly and very stressed. She has only had a cell fir a year but her family members talked her into removing her landline. I'm keeping an eye on her, checking on her regularily. This should never happen. We aren't in a war zone, a Corp. must always have back-up.

  • TheElephante
    The Wise Elephant (@TheElephante) reported

    Cogeco out again. Seriously **** this stupid company.