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Cogeco

Cogeco Outage Report in Pelham, Ontario

Why is my Cogeco service not working?

Some problems detected

Users are reporting problems related to: internet, tv and total blackout.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Pelham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Cogeco

Cogeco is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Pelham, Ontario

The most recent Cogeco outage reports came from the following cities: Welland, Port Colborne, and St. Catharines.

CityProblem TypeReport Time
Welland TV 1 month ago
Port Colborne Internet 1 month ago
St. Catharines TV 2 months ago
St. Catharines Internet 2 months ago
St. Catharines Internet 3 months ago
St. Catharines TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Pelham, Ontario

Latest outage, problems and issue reports in Pelham and nearby locations:

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • tamduncan
    Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • dcrocock
    Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • daveschulz
    Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • TheRobertLewis8
    Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.

  • RandyWardrope
    Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • littletonstc
    Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • RyanRuffy
    CoachRuffy (@RyanRuffy) reported from Grimsby, Ontario

    @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

  • littletonstc
    Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • nlavoie42
    Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • geordie_plastic
    Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • sharonne_young
    Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • TheRobertLewis8
    “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • cleanturfcanada
    Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • LynNottingham
    lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • mmarquez0026
    Miguel Márquez (@mmarquez0026) reported

    @ms_tiegs @cogecohelps @cogeco Yes, no service in Alton Village, Burlington

  • ms_tiegs
    B. Tiegs (@ms_tiegs) reported

    Anyone else having problems with @cogecohelps @cogeco currently (Jan 5 10:00 am ish EST) ?? I can’t even get their website to open using data.

  • keljay1224
    Kelly Stewart (@keljay1224) reported

    @cogecohelps I have no internet service and have tried to call. Phones say numbers are no longer in service. Your site is down as well. We depend on our Cogeco network for school!

  • putaextraaa
    R (@putaextraaa) reported

    y’all theres an outage everywhere @cogeco

  • Tylor666
    Tylor Thurston (@Tylor666) reported

    @cogeco Why are you down? And when do you expect to be back up?

  • Curtis10392554
    Curtis (@Curtis10392554) reported

    @Niagara_411 It’s probably the guy who stole all the cogeco internet. **** ain’t workin

  • snowdropdreams
    Chrystal (@snowdropdreams) reported

    Not getting @cogeco service in Kingston. AND now your site isn't even working. I'm stuck in a French loop waiting to get service help. I've reset the modem multiple times and we're missing out on virtual school now. 😕

  • MrSteltman
    Cameron Steltman (@MrSteltman) reported

    6-4, it seems that @cogeco is having connectivity issues. Please don't worry if you've been booted. We're in this together and we'll figure it out. I'll see you in the meet as soon as we can all get online.

  • harv14
    🇨🇦#WashingtonFootballTeam #GoLeafsGo (@harv14) reported

    @Niagara_411 any word on a major cogeco outage?

  • ImagiineTV
    Imagiine (@ImagiineTV) reported

    Damn @cogeco you really went out for like all of Ontario huh