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Cogeco Outage Report in Pelham, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Pelham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Pelham, Ontario

The most recent Cogeco outage reports came from the following cities: Welland, Port Colborne, and St. Catharines.

CityProblem TypeReport Time
Welland TV 1 month ago
Port Colborne Internet 2 months ago
St. Catharines TV 2 months ago
St. Catharines Internet 2 months ago
St. Catharines Internet 3 months ago
St. Catharines TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Pelham, Ontario

Latest outage, problems and issue reports in Pelham and nearby locations:

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • RandyWardrope
    Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • HINiagaraHostel
    HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • tamduncan
    Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • lisol_18
    Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • RyanRuffy
    CoachRuffy (@RyanRuffy) reported from Grimsby, Ontario

    @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • Gillian2Point0
    👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

  • remyzanotto
    Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • SylviaBolle
    Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Linfanti1
    Luigi Infanti (@Linfanti1) reported

    @cogeco why is Sportsnet not working????

  • DeePeeTeeHee
    DeePee (@DeePeeTeeHee) reported

    @VeganSeanSloan @cogeco Just a cogeco issue. Super annoying

  • misterleggett
    JLeggett (@misterleggett) reported

    @cogeco #epicosucks there has been nothing but problems since using this horrible service. Don’t use #cogeco be warned epico always freezes and they recently increased there prices. Literally use any other service this is garbage.

  • abtml67
    ab (@abtml67) reported

    @BlueJays @Sportsnet I'd like to be watching from my Family Room but EFFIN COGECO has a EFFIN technical issue. 🤬🤬🤬🤬

  • TicatOilGuy
    Mark Knowles (@TicatOilGuy) reported

    @cogecohelps for god sakes?? i am trying to watch the baseball game and once again my cogeco epico is not working!!!!!! what am i paying for ????????!

  • cogeco
    Cogeco Ontario (@cogeco) reported

    - As a final step, please unplug your EPICO set top box for 10 seconds and plug it back in. Thank you for your patience while we work to resolve this issue as soon as possible (2/2) Tristan Cogeco

  • michrobertson
    michelle robertson (@michrobertson) reported

    @NonUbiquitous So frustrating!!! I’m not pleased #cogeco. If it helps anyone though you can log in to the Sportsnet app with your cogeco login info

  • 80noodle80
    Jen Smith (@80noodle80) reported

    Hard to watch the @BlueJays when my crap @cogeco @cogecohelps EPICO box keeps dying! All I want for Christmas is my TiVo back!!! 😩

  • JennSchwartz4
    Jenn Schwartz (@JennSchwartz4) reported

    @cogecohelps @cogeco epico is THE worst! Constant freezing, error messages, stuttering while trying to watch the Jays game.#cogeco#epico

  • OG_tanyatee
    Tanya T Ⓥ (@OG_tanyatee) reported

    @cogecohelps @MacorettaJohn @cogeco We wait 6 years for the Jays to get to the post season and the cable is glitchy AF. Not impressed. Investigate and fix faster.