Cogeco

Cogeco Outage Report in Pelham, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Pelham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Pelham, Ontario 11/21/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pelham, Ontario

The most recent Cogeco outage reports came from the following cities: Fonthill, Welland, St. Catharines, Grimsby, Thorold and Port Colborne.

Loading map, please wait...
City Problem Type Report Time
CanadaFonthill TV
CanadaWelland TV
CanadaWelland Total Blackout
CanadaSt. Catharines TV
CanadaFonthill E-mail
CanadaWelland TV

Community Discussion

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Cogeco Issues Reports Near Pelham, Ontario

Latest outage, problems and issue reports in Pelham and nearby locations:

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • RyanRuffy CoachRuffy (@RyanRuffy) reported from Grimsby, Ontario

    @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • JayDeeWriting Jay Dee (@JayDeeWriting) reported

    Cogeco’s revised their ‘resumption of service’ note about half a dozen times this morning-curious when the tv actually comes back on

  • laleyhena (@laleyhena) reported

    cogeco is literally such a crook company. **** cogego.

  • K60952838K David K (@K60952838K) reported

    @Badwolf_books @cogeco I couldn’t agree more, the website just adds an hour to whatever time you’re checking on the service. Give us sensible answers instead of nonsense

  • AdamMar46055757 Adam (@AdamMar46055757) reported

    @cogeco come on. Internet being down for 7 hours is nuts. L0R2A0

  • AgentAnnK AnnK (@AgentAnnK) reported

    Cogeco made a mistake and switched off my automatic billing for my Internet service. Not only do I have to pay over $300 to take care of the issue but I’ll have to pay the late fees on the bill for the problem I didn’t create. Thank you for ruining Christmas for me @cogeco

  • Badwolf_books Cristiana Ulrich (@Badwolf_books) reported

    @cogecohelps @cogeco So, is someone from Cogeco going to pay the wages I lost yesterday, when it went down in the middle of my work day, and today? Being down overnight and into late morning is unacceptable. Is this going to be our lives this entire weekend?

  • AndreCleroux Andre Cleroux (@AndreCleroux) reported

    Dear @cogeco, I’d rather you tell me no ETR rather than just taking the current time + 1 hour for my resolution. My original 19:00 resolution from yesterday has long passed. I’d rather you simply be honest!

  • thekage75 K. Jones (@thekage75) reported

    @cogeco The Cogeco website says there are no outages in my area, but I haven't had internet since around 10am. I've tried rebooting my modem but it doesn't help.

  • rudyjuly2 Rudy (@rudyjuly2) reported

    @cogecohelps no internet since 9 am in Kingsville N9Y 4B4 despite having power back for two hours. Any updates? Your Cogeco outage page says resolved but it is not

  • cammsouth cam jade south (@cammsouth) reported

    @cogecohelps Looking like an outage for cogeco at L6H 6T7. Been out since around 2pm as far as my family and I can tell.