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Cogeco

Cogeco Outage Report in Pelham, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Pelham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Pelham, Ontario

The most recent Cogeco outage reports came from the following cities: Welland, Port Colborne, and St. Catharines.

CityProblem TypeReport Time
Welland TV 1 month ago
Port Colborne Internet 1 month ago
St. Catharines TV 2 months ago
St. Catharines Internet 2 months ago
St. Catharines Internet 3 months ago
St. Catharines TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Pelham, Ontario

Latest outage, problems and issue reports in Pelham and nearby locations:

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • geordie_plastic
    Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • HINiagaraHostel
    HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • remyzanotto
    Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • RyanRuffy
    CoachRuffy (@RyanRuffy) reported from Grimsby, Ontario

    @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

  • RandyWardrope
    Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • dcrocock
    Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • nlavoie42
    Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • tamduncan
    Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • DwightStead
    Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • TheRobertLewis8
    Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • lisol_18
    Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • LynNottingham
    lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • daveschulz
    Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • singharpal
    Harpal Singh (@singharpal) reported

    @cogeco no internet service in last five days and Cogeco still sleeping , can’t restore my internet.

  • purenoobage1968
    gary handt (@purenoobage1968) reported

    @vicconsult im with Cogeco as well I NEVER get those speeds ugh

  • TMLFiveStarCo
    Phil L (@TMLFiveStarCo) reported

    @Bell officially had Bell fibe TV for the last week. I've spent just as much time re booting the system as I have watching it. Bell has been a nightmare. A wk an I switching back @cogeco is where it's all for TV an internet needs. I've been a cell customer for over 20 yrs.

  • JoannaTurlejART
    Joanna Turlej (@JoannaTurlejART) reported

    @AndrewChangCBC Andrew, you were terrific on The Natuonal news, I miss you there. I would like to watch your new show. Our tv and internet provider is Cogeco. Unfortunately, your new channel is not available in our area. Cogeco technical support didn’t know about this channel. Can you alert CBC?

  • JimmyD_95
    Buckshot Jones (@JimmyD_95) reported

    @AskWWENetwork how come the feature to login to your cable provider is removed from the wwe app? I would love to be able to take my subscription on the go with me, but due to your programming I cannot. Will unsubscribing. @cogeco @cogecohelps

  • steeenps
    Christine O'Brien (@steeenps) reported

    Update from earlier in the week. @cogeco told us they would not be adjusting any fees for victims of the Fairwinds Fire. A free pause of service for a period of time while situation is assessed was our suggestion but they refused. #sarnia #sarniaobserver @ObserverTerry

  • ICGardner
    Ian Gardner (@ICGardner) reported

    @Paulysworld @cogeco @WGRZ It’s a matter of principle. We’re paying for HD signal for everything. If Cogeco can’t even be bothered to do 16x9, how many other less technically adept clients aren’t aware they aren’t getting HD? And Cogeco? Don’t ask to DM this with me. Your customers deserve better!

  • KarenGrif
    Karen Griffin (@KarenGrif) reported

    @TaraJeffrey Hey Tara, my mom lived in Fairwinds. Might want to do a story on why @cogeco is charging people $ if they don't return their cable boxes in a certain amount of time. They apparently don't realize people's possessions were destroyed. @Bell is not requiring this. Cogeco is garbage.

  • artisteashlei
    Ashlei Bettie (@artisteashlei) reported

    Ohhh another dead-air hold from @cogeco Hopefully, I will be able to cancel my services tonight.

  • RlmRob
    StrugglingDad (@RlmRob) reported

    @cogeco @cogecohelps y’all customer service is horrible… unable to get internet with you and the only thing I was told was “we refuse to set up services at your address”… what kinda reason is that… was not given any reason as to why either…