Cogeco outages and service status in Pelham, Ontario

Problems in the last 24 hours in Pelham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pelham, Ontario

The most recent Cogeco outage reports came from the following cities: Port Colborne, St. Catharines, Welland, and West Lincoln.

City	Problem Type	Report Time
Port Colborne	TV	12 hours ago
St. Catharines	Internet	13 hours ago
Welland	TV	7 days ago
West Lincoln	E-mail	28 days ago
Welland	TV	28 days ago
St. Catharines	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Pelham, Ontario

Latest outage, problems and issue reports in Pelham and nearby locations:

• 
  Roland Gaudet (@Rolbear1975) reported 1 minute ago from St. Catharines, Ontario

  @cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

• 
  Dwight Stead (@DwightStead) reported 1 minute ago from Lincoln, Ontario

  Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

• 
  Dwight Stead (@DwightStead) reported 5 minutes ago from Lincoln, Ontario

  @cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

• 
  Dwight Stead (@DwightStead) reported 7 minutes ago from Lincoln, Ontario

  @cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.

• 
  Stephan Yawny (@StephanYawny) reported 11 minutes ago from Welland, Ontario

  @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

• 
  Dwight Stead (@DwightStead) reported 12 minutes ago from Lincoln, Ontario

  @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

• 
  Steph (@officialstephhx) reported 13 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

• 
  Dayna Janzen (@dayloro) reported 24 minutes ago from Niagara Falls South, Ontario

  @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

• 
  Jill 💫 (@jill_lr) reported 26 minutes ago from Niagara Falls South, Ontario

  If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

• 
  Sharonne Young (@sharonne_young) reported 27 minutes ago from St. Catharines, Ontario

  Cogeco sucks

• 
  YMCA of Niagara (@YMCANiagara) reported 29 minutes ago from St. Catharines, Ontario

  Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

• 
  Martin (@martninblack63) reported 37 minutes ago from St. Catharines, Ontario

  @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

• 
  CoachRuffy (@RyanRuffy) reported 41 minutes ago from Grimsby, Ontario

  @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

• 
  Dwight Stead (@DwightStead) reported 43 minutes ago from Lincoln, Ontario

  @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 44 minutes ago from Niagara Falls South, Ontario

  @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

• 
  Dwight Stead (@DwightStead) reported 48 minutes ago from Lincoln, Ontario

  Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.

• 
  Lisa Gibson (@lisol_18) reported 50 minutes ago from Welland, Ontario

  @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

• 
  Don Crocock (@dcrocock) reported 53 minutes ago from St. Catharines, Ontario

  C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

• 
  Robert Lewis II (@TheRobertLewis8) reported 54 minutes ago from Welland, Ontario

  @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 56 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HumbertOst (@christiancont) reported 21 seconds ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Goddamngreek (@Goddamngreek1) reported 39 seconds ago

  @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

• 
  Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported 1 minute ago

  @JTkksmom @cogeco @cogecohelps Service disruption in #HamOnt-see above post

• 
  Greg Gilhooly (@GregGilhooly) reported 3 minutes ago

  I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.

• 
  roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported 5 minutes ago

  guys the funniest ******* thing ever has happened for a few days our tv has been glitching big time we went on a streaming service and it said "sorry, you have to be in the uk" so we check the inputs and ??? for some reason our tv is now Cogeco (a ******* canadian tv service)

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 10 minutes ago

  @cogeco @cogecohelps Is Epico down ? None of the channels are connecting. Internet and home phone is functioning. Have reset the modem a few times already ?

• 
  DM (@RayzorLeafs22) reported 11 minutes ago

  Lately, my Cogeco tv channels have been saying This channel will resume shortly, but they never do. What’s going on Cogeco? I am very dissatisfied with the service I have been getting. #cogecohelps

• 
  David James Hughes (@thedavidjhughes) reported 12 minutes ago

  Anyone else experiencing Cogeco outage in Hamilton area?

• 
  Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported 12 minutes ago

  @cogecohelps Hi, Sandra! The other member is in east Hamilton and had no Cogeco service since yesterday around noon. There was an issue in finding restoration of service time or cause of disruption with your app. @JTkksmom

• 
  SAF (@MUgowanne) reported 13 minutes ago

  @cogeco I have been trying to cancel my service and I have tried to call for over two weeks and a rep ends up transferring me to an extension nobody picks! Seems like I am forced to keep a service. I just got a bill asking me to pay when I already returned the modem. Kindly fix