Cogeco

Cogeco Outage Report in Pelham, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Pelham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pelham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Pelham, Ontario 01/14/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (21%)

    TV (21%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pelham, Ontario

The most recent Cogeco outage reports came from the following cities: Welland, Thorold, St. Catharines, Grimsby, Fonthill and Beamsville.

Loading map, please wait...
City Problem Type Report Time
CanadaWelland Internet
CanadaThorold Internet
CanadaSt. Catharines Internet
CanadaGrimsby Internet
CanadaWelland Phone
CanadaFonthill TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Pelham, Ontario

Latest outage, problems and issue reports in Pelham and nearby locations:

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • RyanRuffy CoachRuffy (@RyanRuffy) reported from Grimsby, Ontario

    @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • DwightStead Dwight Stead (@DwightStead) reported from Lincoln, Ontario

    @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • PersianCatLadyJ .•°★°•Cat★Lady•°★°•. (@PersianCatLadyJ) reported

    @TiBachlr @startca I did tech support before, but thank you :) there's an open ticket via Cogeco ETA is currently 4pm. I hope they didn't cut a line with all the road work by Independent on Dundas St E!

  • Mikemmarchand Michael Marchand (@Mikemmarchand) reported

    @cogeco Can I get some help in blocking calls to my cogeco land line. you can use the Call Blocking feature, you must activate it. Just dial *60,then #01#, then 3." on page 14 welcome guide online. this does not! work .an automated response "request cannot be accepted

  • Casey_Jaymz Casey Jaymz ✝ (@Casey_Jaymz) reported

    @cogeco I'm getting sick & tired of my internet cutting out every early morn! I don't pay almost $200 a month to have these annoying problems!!! Sincerely A Fed Up Customer!

  • stonnek01 stonne kamara-ampong (@stonnek01) reported

    @cogeco is internet and TV down in St Catherine's, ON?

  • SuzanneHouser 🇨🇦 LuvMyJays ⚾️ Double vaxxed! (@SuzanneHouser) reported

    @cogecohelps My question: why is Cogeco selling a package without advising the app doesn't work on the TV right now?

  • kinsonalley Allyssia Atkinson 🇨🇦 (@kinsonalley) reported

    @alectranews I’m on Hunter W. I have power but no internet, and Cogeco apparently can’t resolve that yet because it’s a hydro issue. 🙄

  • platelet144 Peter Gross (@platelet144) reported

    @cogeco outage again!!! $7 a day for Nada Someone buy these incompetent fools

  • HustonMn Megan Faherty (@HustonMn) reported

    Is there an issue with @cogeco in Niagara? We pay for 1gb and we're only getting 128Kbbs #cogecoissues #internetissues

  • unkhoolist Donnie Mack (@unkhoolist) reported

    i've now been on hold for 15 min 30 sec to cancel my phone service with @cogeco the webpage makes it much easier to upgrade service than cancel

  • shebahockey Sheba (@shebahockey) reported

    @cogecohelps What does it cost for just a cogeco email account? I am moving from the area so will be getting another internet provider but have a cogeco email.... It's not a bad service when it is working and would save me from changing several places