Freedom Mobile outages and service status in Port Moody, British Columbia

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (33%)
• Total Blackout (5%)
• Wi-fi (4%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Port Moody, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Burnaby, North Vancouver, Port Coquitlam, and Maple Ridge.

City	Problem Type	Report Time
Burnaby	Total Blackout	14 days ago
North Vancouver	Wi-fi	1 month ago
Port Coquitlam	Internet	1 month ago
Burnaby	Internet	1 month ago
Port Coquitlam	Internet	1 month ago
Maple Ridge	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

• 
  Porky's Food Truck (@FoodPorky) reported 9 minutes ago from North Vancouver, British Columbia

  @freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.

• 
  Michael Malone (@princeof416) reported 10 minutes ago from Grandview-Woodlands, British Columbia

  @virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM

• 
  Samuel Oh (@SoahmZ) reported 11 minutes ago from Maple Ridge, British Columbia

  @freedomsupport Wow I thought my phone was broken

• 
  V (@vidursh) reported 16 minutes ago from Burnaby, British Columbia

  Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

• 
  Tracy ترايسي (@tracyglennYVR) reported 19 minutes ago from Burnaby, British Columbia

  I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

• 
  Samuel Oh (@SoahmZ) reported 25 minutes ago from Maple Ridge, British Columbia

  @freedomsupport just reporting a really weak signal zone in Maple Ridge - 232st & 124Ave (the entire neighbourhood is iffy and no data inside my house)

• 
  Michael Malone (@princeof416) reported 48 minutes ago from Grandview-Woodlands, British Columbia

  @virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage

• 
  Dallas Groot (@iamgroot11) reported 58 minutes ago from Grandview-Woodlands, British Columbia

  So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jesus ferreira junior (@JesusPainter72) reported 7 minutes ago

  @FreedomMobile Please tell customer service to answer the Fhone

• 
  Rob Milne (@therobmilne) reported 8 minutes ago

  @FreedomMobile So if you do actually want to fix anything. Don’t both contacting their support via phone or website. Just contact @freedomsupport They helped me and won back my trust!

• 
  Steph Lackey (@stephlackey) reported 13 minutes ago

  @freedomsupport Terrible company. Overcharged on an account so I cancelled it but keep getting billed! Freedom won’t fix their mistake because I can’t remember my pin (months after I cancelled). Multiple phone calls have been made and no progress. Can anyone help resolve this? Service reps won’t

• 
  Jon (@Jon49071940) reported 13 minutes ago

  @freedomsupport Your service is down again in new tecumseth Ontario for past 90mins. Unable to connect to freedom or away network. My wife is driving home from Toronto unable to communicate. Why am i here? #broken #justjunk

• 
  Call Me Scotty (@andreammscott) reported 14 minutes ago from Toronto, Ontario

  @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

• 
  Yatsina (@Yatsina) reported 15 minutes ago

  @FreedomMobile. The online banking app never works and the shop is closed. How am i supposed to pay my bill? #help The phone reps send me the link but it never opens correctly.

• 
  Ashes2Poetry (@ashestopoetry) reported 16 minutes ago

  @freedomsupport I have been having multiple unsuccessful interactions with customer service. They are unable to explain why Freedom Mobile is not processing payments at this time. Please provide a response. I do not want to DM anymore. It's unproductive.

• 
  Salma (@Salma31097164) reported 16 minutes ago

  @FreedomMobile freedom is stealing money from my Credit card. I have called 27 times and even a manager that didn’t sound like he was in Canada told me that there is no way he can find out why my credit card is being charged because I’m not a customer.

• 
  rk (@rk56196339) reported 17 minutes ago

  @FreedomMobile worst customer experience ever. Made me go to the store where they made me call the customer service agent again. If this service is for new customers. I thank God I did not sign up for their services

• 
  🏳️‍🌈🧜‍♀️ Kate (She/They) (@FrostedSiren) reported 17 minutes ago

  Gotta love good ol' @Shawhelp & @freedomsupport for going to bed a few hours 𝘣𝘦𝘧𝘰𝘳𝘦 a mysterious internet outage with no explanation or expected time of resolution