Freedom Mobile Outage Report in Port Moody, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (59%)
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Phone (32%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Port Moody, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Vancouver, North Vancouver, Port Coquitlam, Burnaby and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| North Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too
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Moke
(@mykeymause) reported
from
North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
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Josh Rimer (Mr. Gay Canada 2019)
(@JoshRimer) reported
from
Vancouver, British Columbia
@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want
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V
(@vidursh) reported
from
Burnaby, British Columbia
Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
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edward cho
(@edward_cho_66) reported
from
Vancouver, British Columbia
@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
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Jeremy Reah
(@mjreah) reported
from
Vancouver, British Columbia
@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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N☆SING☆
(@choddeii) reported
from
Vancouver, British Columbia
@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
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Bipolarhitchhiker
(@danddrost) reported
from
Burnaby, British Columbia
@freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers
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⌖ Chris a fan of Bad Batch ⌖ 🇨🇦
(@ChrisMcArdle1) reported
from
Vancouver, British Columbia
@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
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동진 DAVID 김
(@djddjk) reported
from
Vancouver, British Columbia
@freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment
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Samuel Oh
(@SoahmZ) reported
from
Maple Ridge, British Columbia
@freedomsupport Wow I thought my phone was broken
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing
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Southsider Tom
(@southsidertom) reported
from
Vancouver, British Columbia
@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
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Bipolarhitchhiker
(@danddrost) reported
from
Burnaby, British Columbia
@FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed
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Adam Dymitruk 🇨🇦
(@adymitruk) reported
from
Vancouver, British Columbia
@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.
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Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Dallas Groot
(@iamgroot11) reported
from
Grandview-Woodlands, British Columbia
So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Keisha A
(@a71163741) reported
@FreedomMobile @freedomsupport I’ve received the WORST customer service both instore and on the phone. Over a week I’ve been trying to upgrade my phone and plan and have been given nothing but the run around.
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Jessica
(@LonghugJessica) reported
@freedomsupport It took me 200 pages of reading to find one line that said, "If a telecomm provider, aside from billing issues, has provided reliable as outlined service they shall not fail on their banking as guaranteed by the government of said said nations, signed
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Toyomi
(@toyomiwuu69) reported
from
Brampton, Ontario
@FreedomMobile my voice services is not working. Is there a network outage
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Jordan Jonah
(@JordanJonahOF) reported
@freedomsupport I've now been disconnected FOUR TIMES on The Freedom website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. I'll have to go elsewhere
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BLM✊🏿✨ & ACAB 🖕🏻
(@AlahnaMK) reported
@freedomsupport Do you understand the word cash? I’m paying cash for a reason. My bank account is currently having issues. I don’t have a card to use right now. A fee for cash payments is discriminatory to lower income people too. Drop the fee. I shouldn’t have to pay extra to use it.
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Tomorrow Sweetwater
(@TomSweetwater) reported
@freedomsupport I went back to the store, a defective sim chip,that's like a psi chimp but not, anyhoo, I'm glad there are still good, live customer service humanoids out there and @freedomsupport has one in the house. Live, Love and stay WILD my friends
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Moyses Sant´Anna,PT, MSc, PhD
(@moysa2000) reported
@FreedomMobile Hi There, I am in another country and I canceled my account. But the Freedom still change me. How cam help me?
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#WestCoastBestCoast
(@WestCoast_Lefty) reported
@freedomsupport Lolol no that won't be happening. We've been fighting with y'all to fix your **** for years now, at this point we're ready to pull the plug and go elsewhere.
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#WestCoastBestCoast
(@WestCoast_Lefty) reported
📱 How does @kevinbacon have phone service on knowhere when my partner doesn't even have phone service on the couch? #FreedomSucks @FreedomMobile #GotGHolidaySpecial #GuardiansoftheGalaxyHolidaySpecial
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Sagar potdar
(@potdarsagar1234) reported
@TomSweetwater @freedomsupport Hello, I am also facing issue, not getting network coverage on new sim. Please help.