Freedom Mobile outages and service status in Port Moody, British Columbia

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

• 
  Dallas Groot (@iamgroot11) reported 22 seconds ago from Grandview-Woodlands, British Columbia

  So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.

• 
  Samuel Oh (@SoahmZ) reported 3 minutes ago from Maple Ridge, British Columbia

  @freedomsupport Wow I thought my phone was broken

• 
  Samuel Oh (@SoahmZ) reported 11 minutes ago from Maple Ridge, British Columbia

  @freedomsupport just reporting a really weak signal zone in Maple Ridge - 232st & 124Ave (the entire neighbourhood is iffy and no data inside my house)

• 
  Michael Malone (@princeof416) reported 16 minutes ago from Grandview-Woodlands, British Columbia

  @virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage

• 
  V (@vidursh) reported 17 minutes ago from Burnaby, British Columbia

  Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

• 
  Tracy ترايسي (@tracyglennYVR) reported 18 minutes ago from Burnaby, British Columbia

  I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

• 
  Moke (@mykeymause) reported 24 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  Michael Malone (@princeof416) reported 45 minutes ago from Grandview-Woodlands, British Columbia

  @virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM

• 
  Bipolarhitchhiker (@danddrost) reported 51 minutes ago from Burnaby, British Columbia

  @FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed

• 
  Porky's Food Truck (@FoodPorky) reported 57 minutes ago from North Vancouver, British Columbia

  @freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.

• 
  Bipolarhitchhiker (@danddrost) reported 58 minutes ago from Burnaby, British Columbia

  @freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Honey (@hsemitha) reported 7 minutes ago

  @FreedomMobile Worst support system ever. You will never get response or support

• 
  Joe bala (@joebalacan) reported 10 minutes ago

  @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile

• 
  manish midha (@midha_manish) reported 11 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  sarah (@yeehawsarahh) reported 14 minutes ago

  @FreedomMobile i dislike your phone company and your customer service very much. it’s really terrible how you steal money from customers and then when they call/live chat support numerous times, i don’t get respected or helped and the manager even spells my name wrong

• 
  Laith Khalil (@laithkhalil) reported 15 minutes ago

  @FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!

• 
  Jack (@jbn_jack) reported 16 minutes ago

  @FreedomMobile Wow , my wife cannot even receive phone calls and all Freedom will do is a $10 month discount . Works perfect in Edmonton , but #Camrose it sucks . More Customers , lack of infrastructure = terrible service #FreedomMobile

• 
  Lily (@Lily08901017) reported 16 minutes ago

  @FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service

• 
  David bristow (@Davidbr14133727) reported 17 minutes ago

  @FreedomMobile I'm having connectivity issues with my Motorola e15

• 
  Javi Medina (@javiermedina15) reported 20 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  Sarah KO (@KiwiHarmony1) reported 20 minutes ago

  @FreedomMobile Yes stuck on repeat with no one taking ownership. I've been bounced btwn two depts for 2 hrs!! 9 people I spoke to!! u have effed up my profile in the DB either a sync issue or corrupted and I'm stuck in middle. I'm going to CRTC if I don't get help ASAP