Freedom Mobile Outage in Port Moody, British Columbia

Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

@FreedomMobile I can't log into my account right now and can you please help me out with this thanks

@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.

@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

@freedomsupport Wow I thought my phone was broken

@freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.

@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.

@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.

@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage

@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM

@freedomsupport just reporting a really weak signal zone in Maple Ridge - 232st & 124Ave (the entire neighbourhood is iffy and no data inside my house)

@freedomsupport I've talked to Freedom "loyalty" department and I'm told I'd have to pay the phone tab which makes no sense cause I can't use the phone with your "service"! I use my phone for work and this is really causing stress and anxiety.

@freedomsupport On the phone we install a device profile, it sends a text message to confirm we are with Freedom, then it logs in automatically for me. I have never had a user name/password for Shaw. I’ll give them a shout.

@freedomsupport my wife works in Abbotsford and seems to have zero data at her office. How can we make sure her iPhone switches to 3G if the LTE signal isn’t strong enough.

@freedomsupport yo i paid my bill and my service is down what ********

@FreedomMobile One of the worst services ever #CustomerService sucks. #lies #badservice Made a mistake choosing you guys.

@freedomsupport Hey folks. This is my annual "there is no signal at the beach in Hamilton, Ontario" tweet. We're now at 5 years of this, at least.

@FreedomMobile Hi, I have NOT been receiving phone calls. And I'm in a great service area. I JUST missed an important phone call from my family doctor. And now I'm screwed out of an appointment for a week. This is getting to be RIDICULOUS.

@freedomsupport Can you tell me when Cobble Hill BC will be getting a tower. I would like to switch from Telus but I was told the service in my area is a little spotty.

@freedomsupport Put it this way, I lasted 1.5 months on @koodo, and they NEVER replied to my online please on Twitter or Facebook. And I had a horrible experience with a supervisor/team leader on the phone. So screw Koodo.

Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

@freedomsupport My phone isn't connecting to the freedom network, yet my wife's phone is. I rebooted my phone and no luck. My wife can make calls, but mine doesn't. We're literally sitting 5 feet away from each other currently.

Why does my LTE dumb down to a slow 3G when I’m passed Richmond road in #ottawa @freedomsupport @FreedomMobile 🤔

@dman3645 @freedomsupport @FreedomMobile Same issues over in Vancouver