Rogers Outage in Cedar Dale, Ontario

@liannapisani @Rogers @RogersHelps @Raptors Mine also doesn't work but im in Oshawa

No wifi or cable... holy shit @RogersHelps the game is on tonight!

So I called @Rogers months ago to downgrade my TV Plan. They are now cutting channels, such as HGTV without notice and indirectly forcing me to get back to the previous plan. I am cancelling this SHIT as soon as I have another internet provider installed.

Internet & TV were out of commission Wednesday & they’re not working again today. Glad they fixed the problem long enough to watch @Raptors last night before this area got disconnected again this morning. #disconnected @Bell @Rogers

@Paris__G @RogersHelps I missed first half cuz my crap ignite has been nothing but problems. Once this playoffs is done @Rogers has lost me... To top it off tech came into my home and stole a game from my kids

@RogersHelps I lost service for about 3 minutes with my ignyte TV during this game 7. Please make sure this doesn't happen again My stress levels are already high #Raptors #RogersTv

@JayBeeGooner @ThisCrazyTrain @RogersHelps Doubt she has a 5G critical network US military phone, but if she does you nailed it.

@mmaggiewongg @Rogers Two weeks!!! Holy shit!! That's two weeks too long. Unacceptable

@RogersHelps Honey it’s not my account. I’m not your customer. It’s installations all over my neighborhood.

Called customer SVC just now and after 3 handoff I finally get the specialized Ignite tech support. Dude says to reboot modem and hangs up on me. Nice. Rethinking this decision. @Rogers

@RogersHelps I did try that and not working as well as no tv!!

@emma1370 @RogersHelps Our only option is Rogers. We tried going to bell but they want $40 more a month for the same package and slower internet speeds, were already paying $100/month for this broken ass service

**** you and your shitty ******* internet @RogersHelps I hope your company goes bankrupt in 30 different ways. My internet should not be dropping every 15 minutes your a multi billion dollar company get ur shit together wasteyutes

@RogersHelps I think you have the wrong twitter handle! It should be #RogersDoesntHelp or #RogersDoesntCare because the service you just gave me on the phone from a MANAGER was SICKENING. #Ontario needs more ISPs - hurry up #Bell & get me #FTTH! #lies #furious #BadCustomerSupport

@Rogers Trying to be patient, I really am, but so far Ignite is a big irritation. Super glitchy, freezing and issues is making me rethink my services.

@RogersHelps my Rogers is not working on my tv or internet I'm in Oshawa Ontario also sent a direct message

@RogersHelps Yes, we have. It doesn't have any affect. The cable box is on, but it keeps reading "no signal."

@RogersHelps Nov 18, I made acct changes. My bill this month should be $95.98, not $179.04! Your CSR said it's because the guy that made my changes didn't advise me to switch my modem & my WO didn't go through! She advised I go to a store where they may help me. Unacceptable!

@RogersHelps Trying to upgrade my phones to new ones. Your website is crashing. Too bad.

@Rogers #internet has been down ALL DAY! #Whitby Brock/Dryden TV WiFi Home phone 😡 This never happened with #BellCanada #ignite is #garbage 😡

@iamMimiChelles There is an outage in my area no internet no tv just my cell phone data I hope it is up in time thanks @Rogers @WWEDemonDiva

Hey @Rogers your wifi is shit

Why @Rogers pretends any of their customers are happy with them is beyond me, worst service and customer service ever

@RogersHelps Not impressed with your Ignite TV service. Keeps freezing. Replaying last 15 seconds over and over again. Calling my concierge assigned agent, wrong extension #, then transfered 3 times and still on hold. This is not the promised premier service. I want my $$ back.

@djhaisell @RogersHelps Rogers has their reps issue these sad responses to keep us at bay. They pretend they care. They are so insincere that it hurts.

@RogersHelps I am having problems with my Rogers box

@RogersHelps Why is my internet connection so incredibly shit?

@RogersHelps internet down in Brooklin?

@RogersHelps internet down in Brooklin Ontario?

@RogersHelps Well your online chat was of no help and told me I had to call as you do have different teams with different offers, my fault for even looking into it!

Received a promotional email from @Rogers for ignite Internet and TV, so started a chat to inquire about offer only to find out that Rogers has different teams with different offers and I would have to call! #wtf can’t make this shit up!

@RogersHelps any problems with internet in Brooklin?

@Rogers internet down in Brooklin?

@Rogers you are charging double of what other isp's charge using your technology. Please dm me with link to cancel my services with you. Thx

@Rogers fix my internet NOW

Thanks @RogersHelps @Rogers for treating your business customers like crap. $70 for 1GB of data overage! That’s more than the plan I have per month. I will be looking for another provider that supports businesses not rips them off.

@RogersHelps getting catalogue error on OnDemand Channels. Any known/reported@issues?

@RogersHelps any word when my internet will be back up and running? It’s been down for@4 hours now

@shonna_74 @RogersHelps So far, there isn't one. This has been an intermittent 2+ year issue. They cleared some stuff on their end which usually fixes things for a bit at least.

@RogersHelps Then fix your shitty ass WiFi and I wouldn't have to. I don't need your advice.

@RogersHelps wow 40 min in to Handmaids Tale and my pvr started to reboot. Too bad nobody thinks to schedule these updates for the middle of the night. Now when I go to watch it on demand I can't fast forward the first 40 min because you don't allow that #nocommonsense

@RogersHelps Sigh still waiting for @Rogers to address issue. @RogersHelps Doubt you'd be able to help other than provide pre-scripted responses. To reiterate @Rogers should be doing quality service systems testing regularly & when u see an outage address it instead of waiting for a complaint

@RogersHelps I was on the phone with one of your reps for over 30mins & was told he couldn’t help me. Complete run around & waste of time. Not for the 1st time I have the worst experience with your “service” reps. I will find service & help somewhere else. It’s exhausting dealing with y’all

😡 @Rogers @RogersHelps customer service remains the worst by far. Another horrible customer service experience with them just now, makes me even more happy I switched to @Bell

@RogersHelps Already called ur customer service line cuz internet connection cut out repeatedly making DM help, an epic fail. Clearly y'all just respond with scripted responses or you would've picked up on that info. @Rogers knew of area outage. Fix it. Don't need a day 6 of this.

now that i no longer work for @rogers, and am not violating their social media policy,,, lets talk abt how trash of a company they are! these ******* backwards af and most reps are incapable! if ur calling in b prepared to be transferred a minimum of 5 times b4 solving ur problem

@RogersHelps I have a good rule to never report feedback that won’t be constructive. I always appreciate the position of the folks at the call center of store so I do want to give good and useful feedback

@JamesGarrod7 @Rogers Feelsbad.. I was 15 points off too bad we had no rotations 4 games in a row 😃 but looking forward for future tournaments