Rogers Outage in Cedar Dale, Ontario

@dean_burner @EllersDad @NHL @Rogers Didnt they say that we wouldn't have this issue for Canadian teams when deal first started. That was a huge lie. 3 times last season Habs games blacked out on a Saturday. This deal sucks cause see more American teams than Canadian teams on TV

@RogersHelps how did the cable tv problem begin anyway in the last little while

@Rogers @RogersHelps I have you guys are planing to launch a fresh website that doesn't include flash for the ignite tv online since major browsers are ending flash support at the end of 2020

@RogersHelps wondering how long the outage on internet and tv is going to be here in Bowmanville

Just wanted to thank @Bell_Support for taking my $150 a month for internet and it runs just like it did in 1997.... like shit!!! Oh best part is the $50 in data overages for wifi always being down!!! Help me @rogers #IHateBell

@RogersHelps Hey , there seems to be a huge outage in Bowmanville , Ontario . Kindly look into it

@liannapisani @Rogers @RogersHelps @Raptors Mine also doesn't work but im in Oshawa

No wifi or cable... holy shit @RogersHelps the game is on tonight!

So I called @Rogers months ago to downgrade my TV Plan. They are now cutting channels, such as HGTV without notice and indirectly forcing me to get back to the previous plan. I am cancelling this SHIT as soon as I have another internet provider installed.

Internet & TV were out of commission Wednesday & they’re not working again today. Glad they fixed the problem long enough to watch @Raptors last night before this area got disconnected again this morning. #disconnected @Bell @Rogers

@Paris__G @RogersHelps I missed first half cuz my crap ignite has been nothing but problems. Once this playoffs is done @Rogers has lost me... To top it off tech came into my home and stole a game from my kids

@RogersHelps I lost service for about 3 minutes with my ignyte TV during this game 7. Please make sure this doesn't happen again My stress levels are already high #Raptors #RogersTv

@JayBeeGooner @ThisCrazyTrain @RogersHelps Doubt she has a 5G critical network US military phone, but if she does you nailed it.

@mmaggiewongg @Rogers Two weeks!!! Holy shit!! That's two weeks too long. Unacceptable

@RogersHelps Honey it’s not my account. I’m not your customer. It’s installations all over my neighborhood.

Called customer SVC just now and after 3 handoff I finally get the specialized Ignite tech support. Dude says to reboot modem and hangs up on me. Nice. Rethinking this decision. @Rogers

@RogersHelps I did try that and not working as well as no tv!!

@emma1370 @RogersHelps Our only option is Rogers. We tried going to bell but they want $40 more a month for the same package and slower internet speeds, were already paying $100/month for this broken ass service

**** you and your shitty ******* internet @RogersHelps I hope your company goes bankrupt in 30 different ways. My internet should not be dropping every 15 minutes your a multi billion dollar company get ur shit together wasteyutes

@RogersHelps I think you have the wrong twitter handle! It should be #RogersDoesntHelp or #RogersDoesntCare because the service you just gave me on the phone from a MANAGER was SICKENING. #Ontario needs more ISPs - hurry up #Bell & get me #FTTH! #lies #furious #BadCustomerSupport

@Rogers Trying to be patient, I really am, but so far Ignite is a big irritation. Super glitchy, freezing and issues is making me rethink my services.

@RogersHelps my Rogers is not working on my tv or internet I'm in Oshawa Ontario also sent a direct message

@RogersHelps Yes, we have. It doesn't have any affect. The cable box is on, but it keeps reading "no signal."

@RogersHelps Nov 18, I made acct changes. My bill this month should be $95.98, not $179.04! Your CSR said it's because the guy that made my changes didn't advise me to switch my modem & my WO didn't go through! She advised I go to a store where they may help me. Unacceptable!

@RogersHelps Trying to upgrade my phones to new ones. Your website is crashing. Too bad.

@Rogers #internet has been down ALL DAY! #Whitby Brock/Dryden TV WiFi Home phone 😡 This never happened with #BellCanada #ignite is #garbage 😡

@iamMimiChelles There is an outage in my area no internet no tv just my cell phone data I hope it is up in time thanks @Rogers @WWEDemonDiva

Hey @Rogers your wifi is shit

Why @Rogers pretends any of their customers are happy with them is beyond me, worst service and customer service ever

@RogersHelps Not impressed with your Ignite TV service. Keeps freezing. Replaying last 15 seconds over and over again. Calling my concierge assigned agent, wrong extension #, then transfered 3 times and still on hold. This is not the promised premier service. I want my $$ back.

@djhaisell @RogersHelps Rogers has their reps issue these sad responses to keep us at bay. They pretend they care. They are so insincere that it hurts.

@RogersHelps I am having problems with my Rogers box

@RogersHelps Why is my internet connection so incredibly shit?

@RogersHelps internet down in Brooklin?

@RogersHelps internet down in Brooklin Ontario?

@RogersHelps Well your online chat was of no help and told me I had to call as you do have different teams with different offers, my fault for even looking into it!

Received a promotional email from @Rogers for ignite Internet and TV, so started a chat to inquire about offer only to find out that Rogers has different teams with different offers and I would have to call! #wtf can’t make this shit up!

@RogersHelps any problems with internet in Brooklin?

@Rogers internet down in Brooklin?

@Rogers you are charging double of what other isp's charge using your technology. Please dm me with link to cancel my services with you. Thx

@Rogers fix my internet NOW

Thanks @RogersHelps @Rogers for treating your business customers like crap. $70 for 1GB of data overage! That’s more than the plan I have per month. I will be looking for another provider that supports businesses not rips them off.

@RogersHelps getting catalogue error on OnDemand Channels. Any known/reported@issues?

@RogersHelps any word when my internet will be back up and running? It’s been down for@4 hours now

Dear @Rogers @RogersHelps your customer "service" sucks and your follow through on promises leaves much to be desired. How do I sign up for a new contract and only get half of what I was promised then told I'm too bad we ran out of what we promised you but here's your bill

Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

@TekSavvyCSR @RogersHelps Great. Rogers cancels a ticket for no apparent reason and their response is "Your customer can wait another 31 hours before we can be bothered to send someone to fix the problem we caused." To both sides, I still want and answer as to why the first call was cancelled.

@geniebouchard @Rogers I will never watch the nfl again. They fumbled on the issue with the piles of shit that knelt during the national anthem. #lowLifesKneel

@RogersHelps Five hours and counting since Teksavvy opened the ticket to have your tech come again to fix a escalation caused entirely by your technician this morning. Still no idea when they're coming to fix the issue that they were supposed to have fixed this morning.

@RogersHelps Indeed, but it's still the ROGERS technician who cancelled the Teksavvy service ticket without telling me or Teksavvy why. And since ROGERS doesn't want to come to fix the issues they're responsible for, I'm happy to move my other Rogers business elsewhere.

@RogersHelps Definitely not the feedback you want, but not feedback you care enough about to do anything about. It's a simple problem to fix but you can't be bothered.

@Rogers Rogers has the worst customer service. After an agent broke my account beyond repair and all agents after refused to fix it I took my credits and left.

Alright friends, since @RogersHelps doesn't, recommend a company who's customer service doesn't completely suck to consider as my cell phone provider.

@RogersHelps working from home and my internet is down. Need some help here.